Using Social Media to Improve Patient Care
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Transcript of Using Social Media to Improve Patient Care
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Using Social Media to improvepatient care
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@BroomOwl
#ACDC2016
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WHO
are the online community?
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T h re e Thing
s
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What
Why
How
is social media?
do patients use it?
can it improve care?
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What is
s o c i a l
m e d i a ?
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Websites and applications that
enable users to create and share content or
to participate in social networking
www.oxforddictionaries.com
”“
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Computer-mediated tools that allow people
to create, share or exchange information, career interests, ideas and pictures/videos in virtual communities
and networkswikipedia.org
”
“
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zzzz……
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SO…what is itreally?
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33m
10m
1b+
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Social media explainedI am eating a #donut
I like donuts
Watch me eating a donut
Here’s a vintage photo of my donutMy skills include donut eating
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Is that IT?
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Garmin
Strava
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Wordpress
Blogger
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MyFitnessPal
Patients Like Me
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57%
84%
18%
10%
40%
13%
9%13%
WHAT
do you use?
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Communities
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Whydo people use it?
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DUK BlogNetworks
ACDC - January
YDEF - MARCH
DUK Council
Parliament
Buckingham palace
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I find it great for keeping me motivated to continue trying to do better at managing my diabetes.
…seeing people living normal lives and dealing with it [diabetes], inspires me and teaches me I can be like them
Community of support, feedback, advice and 'hive mind' is invaluable, and confidence boosting
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So how doesSocial Media improvepatient care?
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I don't feel alone - it makes me realise that I'm not the only one in this position.
Gives confirmation you are doing the right thing and that everyone struggles at times
Being able to understand & know what my T1 daughter is going through & knowing we are not the only ones going through the same
The knowledge that someone is around 24/7, that I can always reach out to people who get it
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We don’tKNOW
if it does(at least empirically…)
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DO
you feel more confident?
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DOES
it improve your outcomes?
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CONFIDENCE
in information?
YES
NO
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Source: Insignia Health
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ACTIVE
vs. passive
ACTIVE
userPassi
veuser
More confident
?
Better outcomes
?90%
80%
73%
11%
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What is social media?
Why do patients use it?
How can it improve care?