Using MOSS to Communicate News, Events, and Awareness

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Using MOSS to Communicate News, Events, and Awareness MS Peer Group Webinar – July 10, 2009 Mike Scherpereel, Director of Branding & Communications, Reed Smith Bob Beach, Vice President of Client Services, XMLAW, Inc.

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Using MOSS to Communicate News, Events, and Awareness. MS Peer Group Webinar – July 10, 2009 Mike Scherpereel, Director of Branding & Communications, Reed Smith Bob Beach, Vice President of Client Services, XMLAW, Inc. Introductions Firm Communications and the Intranet Case Study - PowerPoint PPT Presentation

Transcript of Using MOSS to Communicate News, Events, and Awareness

Page 1: Using MOSS to Communicate News, Events, and Awareness

Using MOSS to Communicate News, Events, and Awareness

MS Peer Group Webinar – July 10, 2009Mike Scherpereel, Director of Branding & Communications, Reed

SmithBob Beach, Vice President of Client Services, XMLAW, Inc.

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IntroductionsFirm Communications and the IntranetCase StudyTechniques for Implementing in MOSSAdvanced ConsiderationsQuestions and Answers

AgendaAgenda

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What?News (firm business)Events (firm calendar)Announcements (firm culture)

Why?Support change initiativesFoster a “one firm” cultureIncrease awareness

The Intranet (MOSS-specifically) is an idea platform because it (finally!) supports the 5 key communications content requirements

Firm Communications and the Firm Communications and the IntranetIntranet

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Fresh and Relevant Vetted (manually or through workflow)Categorized (by practice, department, office, etc.)Targeted (by user)Prioritized / highlighted (by importance, by timeliness)

5 Communications Content 5 Communications Content RequirementsRequirements

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About Reed SmithAbout Reed Smith

• 1,700 lawyers across 23 offices• United States, Europe, Middle East,

Asia• Rapid expansion in past decade• “The business of relationships.”• Use technology to support

relationships• Why that’s especially important now

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Sharing NewsSharing News

• Targeted distribution based on role and relevancy

• Defined content types: Firm News, Office News, Practice News

• Distributed, permission-based publishing model

• Editorial oversight for Firm News

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Site Columns – provide consistent/reusable categorization, tagging, and metadataContent Types – define “classes” of communications content with common attributes and policiesLists – storage of communications content; sources of categorization and tagging optionsSites – provide a logical (sometimes physical) organization of communications contentWeb Parts – aggregation and presentation of communications contentUser Profile Properties – targeting of communications content

Communications Content Framework in Communications Content Framework in MOSSMOSS

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Define the content (particularly the metadata)Define the structure (how will the content be organized/presented?)Identify targeting scenarios (what content will be delivered to which users?)Define content permissions (who can contribute content, when, and what types?)Determine storage model (distributed ot centralized?)

Planning for Communications Planning for Communications ContentContent

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DEMONSTRATION

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Content approval and workflowArchival and retention policiesEnd user presentationSearchUser “opt-in” contentBlogs, wikis, and other web 2.0 content

Advanced ConsiderationsAdvanced Considerations

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