Using Business Architecture to Facilitate a North American Business Model at the TD Bank
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Transcript of Using Business Architecture to Facilitate a North American Business Model at the TD Bank
Enterprise Real EstateEver Better Places That Enhance Customer and Employee Experiences
Using Business Architecture to Facilitate a North American Business Model at the TD Bank
Building Business CapabilityNovember 2, 2016
Presentation Overview
Introduction
North American Optimization
Business Architecture as Strategic Approach
Delivering Value
Closing Remarks / Questions
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Partnership
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Manager – Business Management TechnologyTD Bank
Vice PresidentBenchmark
ERE Technology Strategy and Analytics LeadTD Bank
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Benchmark
Benchmark is a business architecture and application transformation company. Our revolutionary capability builds on our expertise in creating, implementing and managing enterprise software and outsourcing to help clients get the absolute most out of their technology investment and create truly sustainable value for their customers and shareholders.
For more information visit http://biz-architect.com/
Benchmark is the creator of IRIS Business Architect, an application that enables Enterprise and Business Architects to plan and execute initiatives in alignment to their corporations strategies with agility. IRIS Business Architect is aligned with the TOGAF, BIZBOK, BMM, BPMN, BABOK & BMC standards.
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TD Bank Group
Headquartered in Toronto, Canada, with more than 80,000 employees in offices around the world, The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services to approximately 25 million customers worldwide through three key business lines:
Canadian Retail Banking U.S. Retail Banking Wholesale Banking
Toronto-Dominion Bank trades on the New York and Toronto Stock Exchanges under the ticker symbol "TD".
For more information visit www.td.com
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Enterprise Real Estate (ERE)
Enterprise Real Estate (ERE) provides a variety of services to support all of TD Bank’s business units across North America. ERE is responsible for the company’s retail and corporate global real estate portfolio, providing real estate strategies and solutions that align with the objectives of the Bank’s business units, always ensuring that service delivery is timely, cost effective and meets business needs.
TD manages approximately 23 million square feet and 4000+ active leases and owned properties under management across North America.
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Real Estate Technology Strategy and Analytics
Mission Statement
We deliver “Best in Class” Real Estate “Technology-driven” solutions and analytics that enable Enterprise Real Estate to maximize its value proposition to the Bank (MyERE).
Guiding Principles
1. Empower ERE to achieve its strategic business objectives 2. Enable North American “Best in Class” operational excellence3. Conform with the overarching TD Standards (Technology, Risk, Security
and Governance).4. Adhere to the principles of Lean Six Sigma & Business Architecture5. Change is the law of life. And those who look only to the past or present
are certain to miss the future. John F. Kennedy
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North American Optimization
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NAO Strategic Objectives
One Solutionfor managing
The Real Estate Asset Life Cycle
One SystemOne Truth
StandardizeData Definitions
and ImproveData Quality
Enhance Management of all Real Estate
Assets
Enable Electronic Data Interchange
with Vested Partners
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Key Challenges
Current State
Inflexibility
Disconnected
Inefficient
Complex
Customized
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Business Architecture as Strategic Approach
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Why Business Architecture?
Capabilities Value Streams
Organization Assets
Processes
Stakeholders
Measures
Rules & Regulations
Initiatives
Information
Products
Services
Business Information is a Valuable AssetStructuring Business Information Enables Leveraging Value From It
Strategy
Business View
Technology View
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DemonstrationBusiness Information is Housed in a System as a Book of Record
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Why Business Architecture?
Capabilities Value Streams
Organization Assets
Processes
Stakeholders
Measures
Rules & Regulations
Initiatives
Information
Products
Services
Strategy
Breaks Down Complexity Into More Manageable PiecesAllows Us To Focus on Relationships and Interactions
Move to One Enterprise Solution
Normalize Data Definitions to North American Standard
Maturity Metrics
Project Managers
Specialists
TD Risk & Control 12A
Cap. Mgmt. Reg. 26CCap Project Mgr. 1.2 Budget Tracker 3.0
North American Optimization
Capital Project Management
Project Financial Reporting
Create Project
Submit Bid
Project Details
PO Invoices
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DemonstrationAgile Models Are Moving Towards Interaction Maps
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Delivering Value
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Align Execution to Strategy
• Business Architecture connects Strategy to the execution of Strategy
• Determine the initiatives with the right amount of effort to realize a strategy
• Then create a roadmap across the organization that aligns strategy to the initiatives that deliver to them
• Modeling it out means everyone has the same understanding of a strategy and how to achieve its goals
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Align Execution to Strategy
Diagram from Strategy to Roadmap using IRIS BA – DL to do
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Create Team Engagement
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Connected Meaningful Work
UniformityGuided
Link To Understandable Best PracticesWe linked our Business Architecture to easily understandable Six Sigma SIPOC methodology to shorten the information gathering, consumption, analysis and communication process
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Ability to See New OpportunitySee your Organization, Assets, Value Streams and Capabilities in a new light
Business Architecture Allows you to perform WHAT IF scenarios:
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New Value Stream
Product
Team
Capability
Model Change Under One FrameworkWe can model a change before we execute the change to determine impact
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Continue to Build Future ValueWhen the Business Architecture model is completed, we will turn it to the business to help the business optimize itself.
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Closing Remarks / Questions
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Contact InformationJames Pickens
ERE Technology Strategy and Analytics Lead (TD Bank)
Colin LeungManager – Business Management Technology (TD Bank)
Daniel LambertVice President (Benchmark)
Tel: 855 – 798 – 2042 x 2010Email: [email protected]
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