Using behaviour design to create a minimum loveable product

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“Minimum Loveable Products - Kahoot!UX Cafe, 5th March @ Shoreditch Works Village Hall @jamiebrooker [email protected]

description

Jamie Brooker's (We Are Human, Kahoot) talk at UX Café, March 2014.

Transcript of Using behaviour design to create a minimum loveable product

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Behaviour Design

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“Persuasion seems a dirty word. It shouldn’t be. We should now embrace that we’re in the business of behaviour change” - BJ Fogg

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HighMotivation

LowMotivation

Hard to do Easy to do

Fogg Behaviour Model

B = matBehaviour motivation

abilitytrigger

At the same time

Mot

ivat

ion

Ability

Action line

Triggerssucceed here

Triggersfail here

www.BehaviorModel.orgCredit: BJ Fogg

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Desire

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The Hook

Credit: Nir Eyal, nirandfar.com

Investment

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Example: Text messaging

Receive text message Read text message

New informationWrite back

Investment

Credit: Nir Eyal, nirandfar.com

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LIKE A PLAYSTATION FOR EDUCATION!

getkahoot.com

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FOCUS ON YOUR HOOK!

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1ST TIME MEANS EVERYTHING. PROVIDE INSTANT REWARDS.

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THE REWARD, FOR THEM.

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THE REWARD, FOR US.

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10+ YEARS WORTH OF CONTENT!

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1.BEHAVIOUR CHANGE2.EMBEDDED IN LESSONS

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DEEPER INVESTMENTS

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DEEPER REWARDS

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To be in

for a better education

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MAKE PEOPLE CARE THROUGH PRODUCT EXPERIENCE

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MAKE PEOPLE CARE OUTSIDE PRODUCT EXPERIENCE

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Closing thoughts• Focus on the core hook… and make that loveable!

• Encourage deeper behaviours through simple persuasion (at first)

• Make a promise and give your users a reason to join you on your journey

• Do as much as you can outside your product... it requires less engineering but has huge impact!