USER NEEDS ANALYSIS

GREECE

ICT desert : Internet users 25%

Categories of need analysisCategories of need analysis

TeachersTeachers

Medical Medical

ProfessionsProfessions

Farmers/Farmers/ FishermenFishermen

Local Local AuthorityAuthority

ProfessionalsProfessionals

Medical ProfessionsMedical Professions

training:training:• medical material and equipmentmedical material and equipment• Tutorials and support for this equipmentTutorials and support for this equipment

updated and current informationupdated and current information• New medicines and researchNew medicines and research• conferences conferences

Administrative support (patients’ files organization ….)Administrative support (patients’ files organization ….) communication with rest medical communitycommunication with rest medical community e-shoppinge-shopping e-medical books, e- medical magazines.e-medical books, e- medical magazines.

Farmers/FishermenFarmers/Fishermen

training:training: ICT on line courses (internet research, ICT on line courses (internet research,

email services, email services, updated and current information:updated and current information: on line data basis of legislation, legal on line data basis of legislation, legal

documents…documents… communication with rest communitycommunication with rest community E-shopping (equipment, boats…)E-shopping (equipment, boats…) e-adse-ads e- books, e- magazinese- books, e- magazines

Local authoritiesLocal authorities

training:training: on line languages courseson line languages courses ICT on line courses (internet research, email ICT on line courses (internet research, email

services, services, use of useful softwareuse of useful software

updated and current informationupdated and current information on line data basis of legislation, legal documents…on line data basis of legislation, legal documents… services and researchservices and research conferences, publications conferences, publications communication with rest communitycommunication with rest community e-shoppinge-shopping e- books, e- magazines,e- books, e- magazines,

TeachersTeachers

Need for:Need for:

trainingtraining updated and current informationupdated and current information administrative supportadministrative support communication with rest educational communication with rest educational

communitycommunity Educational material (cd-roms, web Educational material (cd-roms, web

platforms…)platforms…)

TouristTourist Professionals Professionals

training:training:• ICT on line coursesICT on line courses• use of useful softwareuse of useful software• on line languages courseson line languages courses• online tourist sciences coursesonline tourist sciences courses

updated and current informationupdated and current information• New tendencies, services and researchNew tendencies, services and research• conferences, publications conferences, publications

communication with rest tourist communitycommunication with rest tourist community e-shoppinge-shopping e-tourist books, e- tourist magazines.e-tourist books, e- tourist magazines.

Skills in ICT

Information about their Job

Training about their Job

Communication

Do their job in a more efficient way