User ManualTeraStation

HD-HTGL/R5

www.buffalotech.com Rev 5.4

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Introduction

CongratulationsonyournewTeraStation!Thisusermanualisintendedtoassistyouinconfiguringit. If you run intodifficulties orneedadditionalhelp, feel free to contact our24/7TechnicalSupportat(866) 75�-6�10(USA&Canadaonly).TechnicalSupportinEuropeisavailablebetweenthehoursof9am-6pm(GMT)MondaythroughThursdayand9am-4:30pm(GMT)Fridayforthisproduct. Customers inEurope canobtainTechnicalSupportusing the following information:Email:helpdesk@buffalo-technology.ie|Web:www.buffalo-technology.com

ThisusermanualusesimagesrepresentativeofTeraStationuserinterfacesandsoftware.Becausewe’reconstantlyupdatingourproduct,theimagesandtextinthismanualmayvaryslightlyfromtheimagesandtextdisplayedbyyourTeraStation.Thesechangesareminorandshouldnotaffecttheeaseofsetupadversely.Astimepasses,futureuserinterfaces,updatedsoftware,andlaterversionsofthismanualmaybeavailablefordownloadatourwebsite:www.buffalotech.com.

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Table of Contents

TeraStationQuickSetup ...................................................4TeraNavigatorSetup..........................................................8Accessing TeraStation Data from a PC .............................14AccessingTeraStationDatafromaMac...........................17TeraStation Diagram .......................................................21Advanced Settings ...........................................................24BasicSettings .................................................................25Network Settings .............................................................26DiskManagement ...........................................................28AddingExtraHardDrives ...............................................34SharedFolders ................................................................38Groups ...........................................................................42Users ..............................................................................43Printers ................................. .........................................47Backups.......................................... ..............................51PCast .......................................... ...................................55Maintenance ...................................................................56UPS ................................................................................57Client Utility ...................................................................67Troubleshooting ..............................................................69ChangingaFailedHardDrive .........................................70TechnicalSpecifications ..................................................78TechnicalSupport ...........................................................79

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BeginsettingupyourTeraStationbypluggingyourpower cable and Ethernet cable into the back ofthe TeraStation as shown.

TeraStation Quick Setup

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Plug the power cordintoa120volt wall socket.

Plug the other end of the Ethernet cable intoahub,router,orswitchinyournetwork.

TeraStation Quick Setup

Connect your cables

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Make sure that the powerswitch on the rear of the TeraStation is in the ON position,withthe“I”symbolpresseddown.

TeraStation Quick Setup

Press the power button on the frontpanel.TheLEDswillswirlasyourTeraStationbootsup.

After your TeraStation has completed booting up and the LEDs haveceasedtoswirl,checktheLINK/ACT LED on the front of the TeraStation. Ifit’slit,thenyourTeraStationisconnectedproperly,andyoucangoonto page 8.Ifit’snotlit,turntopage 7fortroubleshooting.

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TheTeraStation’sEthernetportwillautomaticallyadjusttouseeitheraCrossoverorPatchcable,soyoumayconnecttheTeraStationtoyournetworkwitheithertypeofEthernetcable.BuffaloTechnology doesn’t recommend connecting the TeraStation directly to a PC.Verify that the LINK/ACT LED on the front of TeraStation is lit (see page 6’spicture).Ifit’slit,gotopage 8tocontinuesettingupTeraStation.IftheLINK/ACT LEDisstillnotlit,trythesuggestionsbelowtoverifythatyou’renotsufferingfromcommonsetupproblems.

Havingproblems?Makesurethat:

• theTeraStationandtherouter,huborswitcharebothpoweredon,• theEthernetcableissecurelypluggedinatbothends,and• theEthernetcableisnotdamaged.VerifythisbytryingadifferentEthernetcable.

Ifproblemspersist,contactour24/7technicalsupportat(866) 75�-6�10 (USA & Canada only). TechnicalSupportinEuropeisavailablebetweenthehoursof9am-6pm(GMT)MondaythroughThursday and 9am-4:30 pm (GMT) Friday for this product. Customers in Europe can obtainTechnicalSupportusingthefollowinginformation:Email:helpdesk@buffalo-technology.ie|Web:www.buffalo-technology.com

TeraStation Quick Setup

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InserttheTeraNavigatorCDintoyourPC’sCD-ROMdrive.Setupshouldautomaticallylaunch.Ifitdoesnot,manuallylaunchsetup.exebypressingtheStart menu and selecting the Run... option.When the Run dialogopens,typed:\setup.exe(wheredisthedriveletterofyourCD-ROMdrive).Press OK to continue.

TeraNavigator Setup

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TeraNavigatorisnowrunning.PleasepresstheInstall Client Utility icon,andthenStart. When installationisfinished,pressLaunch.

TeraNavigator Setup

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The TeraStation Client UtilityallowsyoutoeasilyconfigureTeraStation’snetworksettings.ThetabsshowthenamesofavailableTeraStations.IfyouhavemorethanoneTeraStationonthenetwork,clickthetaboftheoneyouwanttoselectit.WhileaTeraStation’stabisselected,itsIP Address isvisibleandtheView Sharesbuttonwilltakeyoudirectlytoitsnetworksharesandfolders.Seepage 66 for more information on TeraStation Client Utility. Fornow,makesurethattheproperTeraStation’stabisselected,clickSetup,andchoose Browser Management.

TeraNavigator Setup

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Thisloginpromptwillappear.Enter admin fortheusername.Untilyouchangeit,thepasswordfortheadminaccountwillbe password. Press the OKbuttonwhenfinished.

TeraNavigator Setup

Username:adminPassword:password

See page �� tochangeyourpassword.Ifyou’veforgottenyourpassword,seepage 60.

Ifthisloginpromptdoesnotappear,yourDHCPservermaynotbefunctioningcorrectly.IfDHCPisdisabled,youmayre-enableit,orverifythat the TeraStation’s IP address (page 10) is in the same range as that of your PC. See page 66 and page 67 to manuallyconfigureyourTeraStation’sIP address if necessary.

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You are now logged in totheTeraStationManagementUtility. Bookmarkthispageinyourbrowserso it canbeeasilyaccessed for futureconfigurationchanges. Youcanalsogethereby typinghttp://TERASTATION_NAMEintoaWebbrowser,whereTERASTATION_NAMEisthenameofyourTeraStation that you set on page 1�. Fordetailedexplanationsofeachmenuandsetting,pleaserefer to the Advanced Settings section (starting on page ��)ofthismanual.Tocontinuesetup,clickon the Basic link on the left side.

TeraNavigator Setup

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HereontheBasicpage,beginbychangingthename of your TeraStation in the TeraStation Hostnamefield.Afriendly,easy-to-remembername is recommended. The name cannot containanyspacesorspecialcharacters.Alphanumericcharacters,hyphens,andunderscores are allowed.

AshortdescriptionoftheTeraStationcanbeentered into the TeraStation Description field.You’llthenseethisdescriptioninNetworkNeighborhoodonWindowsmachines.

Makesurethatthedateandtimearecorrectin Date and Time Setup. To synchronize clock settingswithyourcomputer,pressUse Local Time.

Oncedesiredfieldshavebeencompleted,pressthe Apply buttonatthebottomofthepage.

FormoreinformationontheConfiguration Utility,turntoAdvanced Settings,beginningonpage ��.

TeraNavigator Setup

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Congratulations!You’vecompletedbasicsetup.FormoredetailontheothersettingsavailableinyourTeraStation,turntoAdvanced Settings,beginningonpage �1.

To access TeraStation data:Press the Startmenu,selecttheRun...option.WhentheRundialogopens,type\\TeraStation_Name (where ‘TeraStation_Name” is the TeraStationHostname set onpage 1�). Press the OK buttontocontinue.

TeraNavigator Setup

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TeraStation’srootdirectorywillappear.Youwillseealloftheconfiguredshares,includingshare,thepreconfigureddatafolder.Alluserscanreadandwritetoallfoldersunlessotherwiseconfigured.Tosetupsecurityandpasswordprotection,oraddothersharestoyourTeraStation,pleasereferto pages �8 - �1ofthismanual.TochangeyourRAIDconfiguration,seepages �8 - �1.TosetupaprinterseethePrinterssectionbeginningonpage �7.Driveletterscanalsobemappedtoshareson your TeraStation; see page 16 for more information.

Note: If this pagedoesnot appear, or if youreceive a popup window from your firewallsayingthataNetBiosSessionhasbeenblockedfrom your TeraStation’s IP address, you willneed to add your TeraStation’s IP address to yourfirewall’strustedzone.YoucangetyourTeraStation’s IP address from the TeraStation Client Utility (see page 10). Consult your firewalldocumentationformoreinformationonallowingnetworkaccesstoandfromaspecificIP address.

Accessing TeraStation Data from a PC

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FromtheTeraStation’sRoot Directory screen (see page 15),clicktheTools pulldownmenuandselect Map Network Drive;MapNetworkDrivewillrun.Selectthedriveletteryouwouldliketomapfrom the Drive:pulldownmenu.Enter\\TeraStation_Name\share_name in the Folder:field,where TeraStation_Name is the TeraStation Name set on page 1� and share_name is share (if you’re mappingtothispreconfiguredfolder)orthenameofanothersharedfolderthatyousetuponpage �8.YoumaybrowseforasharedfolderbypressingtheBrowse buttonandsearchingthroughtheEntire Network and then the Microsoft Windows Network. Check the Reconnect at logoncheckboxtohaveWindowsconnecttothismappeddriveeverytimeitstarts.Whenfinished,presstheFinish button.TeraStationisnowmappedtoadriveletter.

Accessing TeraStation Data from a PC

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IfyourMacdoesnotautomaticallydetectyourTeraStation’sSharefolderandputitonyourdesktop,youwillneedtoaddtheTeraStationtotheMac’sserverlist.BeginbyclickingGo,and then choose Connect to Server.

Accessing TeraStation Data from a Mac

In the Server Addressfield,enteryourTeraStation’s IP address in the form smb://ipaddress(where“ipaddress”isyourTeraStation’sIPaddress),andclickConnect.

If you don’t know your TeraStation’s IP address,seepage19.

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Select Guest and click on Connect.Note:IfyouhaveconfiguredsharepermissionsonyourTeraStation,selectRegistered User and enter your Registered User credentials.

Accessing TeraStation Data from a Mac

Selectthevolumethatyouwanttomount,suchasshare or share-mac,from the list of folders on the TeraStation.

Thesharewillopen.Alinktothesharedfolderwillappearonyourdesktop.

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Ifyoudon’tknowyourTeraStation’sIPaddress,thereareseveral ways to get it.

OnesimplemethodistousetheTeraStationclientutility(includedonyourCD)tofindyourTeraStation(s).JustclickonthetabforyourTeraStationandyou’llbeabletoreaditsIP address. You must have a Windows PC running on the network to use the TeraStation client. See page 66 for more on the TeraStation client utility.

Ifyouhaveanall-MacnetworkwithnoWindowsPCsavailable,youmayhavetogettheTeraStation’sIPaddressfromyourrouter’sconfigurationutility.ManyBuffalorouters list this information on the Client Monitorpage,asshown to the right. Consult your router’s documentation for instructions on identifying the TeraStation’s IP address.

Accessing TeraStation Data from a Mac

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TeraStation Expansion

TeraStationhasfourUSB2.0ports,twoonthefrontpanelandtwoontherear.TheseportscanbeusedforaddingexternalUSBHardDrivesoraUSBPrinter.TeraStationwillthensharetheUSBdevices,allowingeveryoneonthenetworktousethem.UptofourexternalUSBharddrives,oroneprinterandthreeharddrives,maybeaddedtoTeraStation.ToconnectaUSBprinterorharddrivetoTeraStation,simplyplugitintooneofthefourUSBPorts.

USB Hard Drive Information:

YoumaypluginadditionalUSBharddrivestoanyofthefourUSBportsonyourTeraStation.Seepage ��forsettingupyourUSBharddriveunderTeraStation.Seepage �8 for information on settingupsharedfoldersonaUSBHardDrive.Page �7willshowyouhowtoreformattheUSBHardDrive.Page 51showsyouhowtosetupTeraStationtobackuptoaUSBHardDrive.

USB Printer Information:

See page �7tosetupaUSBPrinterasanetworkprinteronTeraStation.

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1. Power Button – Press and release the Power Button to turn the TeraStation on. Hold itdown for 3 seconds to turn the TeraStationoff.

2. USB Ports –USBportsonbothfrontandrear panels of the TeraStationmay be usedtoconnectUSBharddrives,aprinter,oranadditional TeraStation to your TeraStation. See TeraStation Expansion on page �0 for moreinformationonusingTeraStation’sUSBports.

TeraStation Diagram

3. Hard Drive Status(also5,8,and10)–ThisLEDwillglowgreenwhenthecorrespondingharddriveisdetectedatboot,andwillblinkgreenwhenadiskcheckorformatisinprocess.Itwillglowredwhentheharddriveis90%fullormore,andblinkredifthereisaproblemwiththedrive.

4. Hard Drive Access(also6,7,and9)–ThisLEDwillblinkgreenwhentheassociatedharddriveisaccessed.Duringstartup,it’snormalforallthelightsonthefrontpaneltolightupinorder,producingapinwheeleffect.

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11. Diagnostic LED–TheDiagnosticLEDmayflashwhentheTeraStationencountersanerror.Inthisevent,pleasecontactour24/7technicalsupport at (866) 75�-6�10 (USA & Canada only; see page 71 for European tech supportinformation).

12. Power – This LED glows a steady greenwhiletheTeraStationisoperatingnormally.Itblinks quickly during bootup and shutdown,and slowly while the TeraStation is in sleepmode.

13. Link/Act –ThisLEDwill glowwhen theTeraStationisconnectedtoanetwork,andblinkduring normal network activity. It changes color to indicate the speed of the connection: bluefora1000Mbpsconnection,greenfor100Mbps,andredfora10Mbpsconnection.

14. Power Socket–Plugthepowercordintothis socket.

15. Power Switch – This is the TeraStation’s masterpowerswitch.Whileitison,thepowerbuttononthefrontpaneloftheTeraStationmaybeusedtostartandshutdowntheunit.Whenthisswitchisoff,nopowergoestotheunit.Ifthisswitchis leftoff foranextendedperiodoftime, the TeraStation’s internal system clockmayneedtobereset.

16. Internal Fan–TheinternalfanwilladjustitsspeedaccordingtothetemperatureinsidetheTeraStation. To prevent possible overheating,keep the fan clear and clean of obstacles ordust.

17. INIT Button – The INIT button restoresyour TeraStation to factory default settings. See page 60 for more information on using the INIT button.

TeraStation Diagram

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18. UPS interface–AnUninterruptablePowerSupply can use this interface to safely shutdownyourTeraStationintheeventofapowerfailure.Thisinterfaceisnon-LPS.DP-1,DP-1P,DP-2,orDP-2Pcablesmaybeusedtoconnectto the UPS.

19. 10/100/100 Mbps Ethernet Port – Use this port to connect your TeraStation to aswitch, a router, or another computer. Theport is autosensing, so either a conventionalEthernet cable or a crossover Ethernet cablemaybeused.

TeraStation Diagram

20. USB Ports –TeraStationoffers fourUSB2.0/1.1ports foraddingexternaldrivesorUSBprinters. Please see the TeraStation Expansion section on page �0 to learnmore about usingTeraStation’sUSBPorts.

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Advanced Settings

Welcome to Advanced Settings! We’ll discuss themanyadjustmentsyoucanmaketoyourTeraStation.Beginbybringingupthe Browser Management screen that you bookmarkedonpage 1�. You are now at Home. Notice that Homeislitupinyellowin the screenshot to the left. You can return tothispageatanytimebyclickingonHome from the menu at the left of your Browser Managementscreen.Here,youcanseebasicinformationaboutyourTeraStation’ssetup.Now,clickthe Basic link from the menu on the left side of your screen.

Browser Management Tool - Home

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You may modify your TeraStation’s hostname anddescriptionunderHostname Setup.

Makesurethatthedateandtimearecorrectin Date and Time Setup. To synchronize time settingswiththoseinyourcomputer,pressUse Local Time. To have your system time automaticallysetbyanNTPserver,enableNTP Server and enter an IP address for the NTP server.

EnsurethatboththeDisplay Language and the Windows Client Language are set to languages thatyou’recomfortablewith.

If you need to access your TeraStation with FTPorAppleTalk,enabletheseprotocolsunderNetwork Sharing Services.

Oncedesiredfieldshavebeencompleted,pressthe Apply button.

Advanced Settings

Basic

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Advanced Settings

Network (IP Address Properties)Inmostnetworks,TeraStationwillgetitsIPaddressautomaticallyfromaDHCPserver.YoumaydisableDHCPhere.IfDHCPisdisabledandanIPaddressisnotsetmanually,itwilldefaultto192.168.11.150.TheTeraStation’s IP Address,Subnet Mask,Default Gateway Address,andDNS Server address mayallbeenteredmanuallyunderIP Address Properties.

Ethernet Frame Sizemayalsobesetmanuallyonthispage.

Click Apply after making any changes.

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Advanced Settings

Network (Workgroup/Domain)

TomakeyourTeraStationamemberofaworkgroupordomain,entertheappropriateinformationintothefieldsonthispageandclickApply.IftheTeraStationistobepartofaWindowsDomain,theTeraStationshouldbeaddedbeforehandtotheDomainControllerwithacomputeraccountinServerManager.

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Advanced Settings

Disk Management (Drive Properties)

ThispageshowsthecurrentpropertiesofyourharddrivesandRAIDArrays.Tochangethesesettings,clickon RAID Configuration at left.

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TeraStation uses RAID (“RedundantArrayofIndependentDisks”)technologytocontrolthefourharddrivesinyourTeraStation.RAIDmaybeconfiguredseveralways:

RAID Spanning-Allfourdrivesarestripedintoonelargedrive,givingthemaximumcapacityforyourTeraStation.ThissizeistheonelistedonyourTeraStation’sboxandshowsthetotalcapacityoftheTeraStationwithnodatausedforredundancy.RAIDSpanningisfastandefficient,butwithnoredundancy,ifoneharddrivefails,alldataontheTeraStationislost.

RAID 1(mirroring)-Harddrives(orspannedpairsofharddrives)arearrangedinmirroredpairs.Eachhalfofthepairreadsandwritesexactlythesamedata.ThiscostsyouhalfthetotalcapacityofyourTeraStation,butprovidesexcellentredundancy.Ifaharddrivefails,themirrorcontinuestosupplydata,soyoumayworkonnormally.Youmayreplacethedamagedordefectivedriveatanytime,andnormalRAID1mirroringwillthenbeautomaticallyrestored.

RAID 5(parity)-AlldrivesinaRAID5arrayreservepartoftheirdataspaceforparityinformation,allowingalldatatoberecoveredifasingledrivefails.Theparityinformationtakesupaboutoneharddrive’sworthofspace,soifyousetupallfourdrivesintheTeraStationasaRAID5array,yourusable capacitywill beabout3/4of the total capacity of theTeraStation. RAID5 is anexcellentcompromisebetweenefficiencyandsecurity.Ifasingledrivefails,nodataislost.Afterthedamagedordefectivedriveisreplaced,yourTeraStationwillautomaticallyrestorealldatatothenewdriveandresumenormalRAID5operation.ThisishowyourTeraStationissetupoutofthebox.

BuffaloTechnologyrecommendsRAID 5foritsexcellentbalanceofefficiencyandsecurity.

Note on RAID Arrays

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Advanced Settings

Disk Management (RAID Configuration)

This page shows your current RAID arrays.You may delete old arrays or create new ones by clicking on the underlined RAID Array # under RAID Array Configuration.

YoumayalsodisableRAID Array Error Detection Responsefromthispage.Normally,thisissetto automatically shut down the RAID array when an error is detected. Though it is not recommended,youmaydisablethatbehaviorbyclickingDisable and then Apply under RAID Array Error Detection Response.

NotethatyourTeraStationhasfourinternalharddrives.BeforecreatinganewRAIDarray,youmayhavetodeleteoneormorepre-existingRAIDArraystoclearuptheharddrivesforyournewone.Thiswilldestroyalldatacurrentlyonthedisks,sobackupanyimportantdatabeforedeletingRAIDarrays.Whetheryouwanttoclearoutanoldarrayorcreateanewone,beginbyclickingonthe array’s underlined RAID Array #,underName.

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Advanced Settings

Disk Management (RAID Configuration)AconfiguredRAIDarraymaybedeletedbypushingthe Delete RAID Arraybutton.Thiswillfreeupallhard drives listed under Disk Structure.

Toconfigureanunconfiguredarray,putchecksnexttotheharddisksyouwantincludedinthe array (under Disk Structure) and choose your RAID mode. Click Setup RAID Array when ready.ItmaytakeseveralminutestocompletesettinguptheRAIDarray.Whenit’sfinished,aDisk Check will run.

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Advanced Settings

Disk Management (Disk Check)

When RAID Configurationisdone,you’llseethisscreen.Toconfigureanewarray,clickon RAID Array #andgobacktothebottomofpage �1.Tosetupsharesturntopage �8.

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Advanced Settings

Disk Management (RAID Configuration)

You’ll see this screen when your new RAID Arrayiscompletelyconfigured.ClickonShared Folders and turn to page �8tobeginsettingupsharesonyourTeraStation.

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Advanced Settings

Disk Management (USB Settings)

Ifyou’vepluggedanexternalUSBharddriveintooneoftheUSBportsonyourTeraStation,youmaysetitupfromthispage.ClickonitsnameunderUSB Disk Setuptobegin.

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Advanced Settings

Disk Management (USB hard drive setup) FromhereyoucanseeyourUSBharddrive’ssetupinformation.Iftheharddrive’sinformationisn’tdisplayedproperly,tryrestartingyourUSBharddriveandthenrestartingyourTeraStation.SomeUSBharddrivesmustbereformattedfromwithinTeraStationbeforetheycanbeassignedshares. Press Format USB Disk,orchooseDisk Formatfromtheleft-sidemenu,tobeginreformattingyourUSBharddisk.Turntopage �7 for more information on reformatting disks. Turn to page �8tosetupsharesonyourUSBharddrives.

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Disk Management (Disk Check)

Toinitiateacomprehensivediskcheckonaharddriveorarrayofdrives,selecttheharddriveorarray that you want to check from the Target DiskdropboxandclicktheSelect Targetbutton.

Advanced Settings

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Disk Management (Disk Format) Toformataharddriveorarray,selectitfrom

the Target Diskdropbox.Choosethefilesystem desired from the File Systemdropbox(internaldrivescanonlybeformattedwithXFS).NotethatFAT32hasa4gigabytefilesizelimit.IfyouchooseFAT32foryourfilesystem,youwillnotbeabletostorefileslargerthan4gigabytesonthedrive.BuffaloTechnology recommends the XFSfilesystem.Press Select Target Disk when done.

Dependingonthesizeofthetargetharddiskorarray,aDiskFormatmaytakeseveralhourstocomplete.

Advanced Settings

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Advanced Settings

Shared Folders

TobeginsettingupsharesonyourTeraStation,selectShared Foldersfromtheleftsidemenu,and then click the AddbuttonunderShared Folders Setup.

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Advanced Settings

Add a new Shared FolderToaddanewsharedfolder,enteranameforit in the Shared Folder Nameboxandchoosewhich Disk Space it will reside in. You may alsochoosewhichoperatingsystemsthesharewillsupportbyputtingtheappropriatechecksnexttoShared Folder OS Support,andwhetherthesharesupportstheRecycleBinbyputtingadotnexttoEnable or Disable.EnteraShared Folder Description and a Remote Backup Password if you desire. Click the Applybuttontobuildthenewsharedfolder.

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Advanced Settings

Shared Folders (Access restrictions)To use Access Restrictionsforashare,putadotnexttoEnable.

HighlightgroupsorusersintheAll Groups/Userscolumnandusetheleft-pointingarrowbuttons(locatedjusttotheleftofeachbox)tomoveindividualgroupsorusersfromtheAll Groups/Users column to the Read Onlybox(ifyou want to give them read access only) or all the way to the Writablebox,ifyouwanttogivethemfullaccesstotheshare.Right-pointingarrowswillmovehighlightedusersorgroupsbacktotheright.

Click Applywhenyouhaveyourgroupsandusersintheappropriateboxes.

Tosetupnewgroupsandusers,seepages �� and ��.

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Advanced Settings

Shared Folders (Anonymous FTP Setup)

ToallowAnonymousFTP,chooseEnable for Anonymous FTP Server. Select a folder to share from the Anonymous User Public Shared Folder (onlyonefoldermaybesharedbyanonymousFTP)andchoosewhetheryouwantthesharetobeWritable or Read Only. Click the ApplybuttontosetupanonymousFTP.

If FTP ServerisdisabledintheBasicwindow,thispagewillnotbeaccessible.

AnonymousFTPmodeusesport8021(e.g.ftp://IP Address:80�1).

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Advanced Settings

Group ManagementTo Deleteagroup,putachecknexttoitsnameandclick Delete.ToaddagrouptoyourTeraStation,click Add.

Add a name and a description to the Add New Groupfields.PutchecksnexttoeachMember User thatyouwanttobepartofthegroup.ClickApply whenyourgroupissetupthewayyouwantit.

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Advanced Settings

User ManagementTeraStation is preconfigured with two users,admin and guest, out of the box. The guest account allows network users login access so that they can clear the print que. It has nopassword.Theadmin and guest user accounts cannotbedeleted.Todeleteanyotheruser,putachecknexttotheirnameandclickDelete. To addanewuser,clickAdd.

The Add New User dialog will appear. Entera User Name, Password, andUser Description for the new user and click the Applybutton.Ifa user will be accessing the TeraStation froma Windows 95/98 computer, their passwordshould be 15 characters or less. Macusers’spasswordsshouldbe9charactersorless.

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Advanced Settings

User Management (changing passwords)

To change an account’s password, click on thename of the account under User Settings.Note:if a user name and password are used to log into user’s windows computer or domain, the sameuser name and password shouldbeusedwhencreatingtheuser’saccountontheTeraStation,orproblemsaccessingsharedfoldersmayoccur.

Enterthedesirednewpasswordinbothboxesand click Apply.

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Advanced Settings

Troubleshooting Multiple Shares

Whenaddingmultipleshares,youmayseethiserror message.

Thisiscausedbyhavingmultiplesharestothesame resource using different credentials. The

error occurswhen connecting to at least one secure, restricted share. Due to a constraint inMicrosoftWindows,onlyonesetofcredentialscanmapdrivelettersforanetworkresurcesuchastheTeraStation.Assuch,onlyoneusernameandpasswordcanbeusedwhilemappingadrive.Ifunsecure,unrestrictedsharesaremappedandthenanattempttomapasecure,restrictedshareoccurs,thenthiserrorwilloccur.Topreventthis,youmustcreateallmappedsharesusingthesame loginandpassword information. Please followthestepsonthenextpagetoremedythisproblem.

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Advanced Settings

Mapping Multiple Shares

Whenmappinganyshare,selecttheConnect using a different user nameoption.Aloginandpasswordpromptwillappear.Use the username and password required by any secure,restricted shares for allshares.Allmappedsharesmustusethesameusernameandpassword!

If only unrestricted shares are being mapped, then it’s not necessary to set a username andpasswordforshares.Multiplemappeddrivestounrestrictedsharescanexistwithoutausernameorpasswordaslongasnorestricted,securesharesaremapped.

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Advanced Settings

Print Server (Settings)

AUSBprinter,pluggedintoaUSBportoneitherthefrontortherearofyourTeraStation,maybeused as a Windows Print Serverand/oranApple Print ServeronyournetworkbychoosingEnable onthispageasappropriateandthenclickingApply.

TeraStationsupportsmostPostScriptprinters.Itdoesn’tsupportbi-directionalprinters.

Non-PostScriptprintersarenot supportedbyBuffalo.Youmaybeabletogetenoughinformationfromaprinter’sdocumentationtogetittowork,butourtechnicalsupportcannothelpyouwiththis.

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USB Settings

Print Server - Printer Share Installation

IfTeraStationissetuptoshareyourprinter(page �7),youcaneasilyaddtheprintertoanyWindowsPConyournetwork.FollowthesestepsforeachPCthatyouwanttobeabletoaccesstheprinter.

Access theTeraStationbypressingStart, selecting theRun... option,andentering\\TeraStation_Name (whereTeraStation_Name is the name you set on Page 1�). Press the OK buttonwhenfinished.

Right click on the lp icon and select Connect. You’ll receive a warning that the server doesn’t have the properdrivers.Pressthe OK buttontocontinue.

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USB Settings

Print Server - Printer Share Installation (continued)

The Add Printer Wizardwilllaunch.Selecttheproperdriverforyourprinter.Ifyourprinterisnotinthelist,you’llhaveto insert theCDthatcamewithyourprinter intoyourPC’sCD-ROMdriveandpresstheHave Diskbutton.Refertoyourprinter documentation for further information on installingyourprinterifnecessary.PressOKtofinish.

If lpistheonlyprinterinstalledonthePC,thenitwillautomaticallybesetasthedefaultprinter.Ifit’snottheonlyprinter,youmaymakeitthedefaultprinterbyclickingPrinters and FaxesinControlPanel,rightclickingonthelp printericonandselectingtheSet as Default PrinteroptionfromtheFiledrop-down menu.

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Advanced Settings

Print Server (Delete Print Queue)

Ifacorruptprintjobissenttoaprinter,printingmaysuddenlyfail.Ifyourprintjobsseemtobelockedup,clearingtheprintqueuemay resolve the issue.ToexecutetheDeletePrintQueueprogram,presstheDeletebutton.Thiswillclearallcurrentprintjobs.Userswillhavetore-sendanyincompleteprintjobstotheprinter.Iftherearestillproblemsprintingtotheprinter,thenchecktheprintermanufacturer’sdocumentationfortroubleshootinginformation.Also,verifythattheUSBcableissecurelyfastenedtoboththeprinterandthe

TeraStation.Finally,youmaytryturningtheTeraStationoff,turningtheprinteroff,turningtheprinterbackon,andthenturningtheTeraStationbackonagain.Notethatifamulti-function(all-in-one)printerisattachedtotheTeraStation,usuallyonlytheprintingandfaxfunctionswillwork.Otherfeatures,suchasscanning,probablywillnotfunction.

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Advanced Settings

Disk BackupTocreateabackupjob,clickonanunderlinedJob Number. The Edit Backup Job dialog will appear.

If the Disk Sleepfunctionisenabled,disableit(page 58)beforecreatingabackupjob.

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Advanced Settings

Disk Backup (Edit Backup Job)A Backup Job can run regularly on a daily or weeklyschedule,orimmediatelybyappropriatechoices in the Backup Job Schedulefield.Date and Time for the backup may be entered,and Encryption and Compression enabled ordisabled. Enable Overwrite Backup to have eachscheduledbackupwriteoverthepreviousbackup,orDifferential Backupstobackuponlyfileschangedsincethepreviousbackup.Select the folder to be backed up from theSource Backup Shared Folder dropbox, andthe destination for the backup files from theDestination Backup Shared Folder dropbox.The destination folder may be on a USBdrive attached to the TeraStation, or anotherTeraStation on the network. Click on Select.Click the Applybuttonwhenyourbackupjobissetupthewayyouwantit,orClear Jobtostopajobfromrunningagain.

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Advanced Settings

Disk Backup (TeraStation List)

Press Refresh to get a list of TeraStations on your network.

Note:DiskBackupsbetweentwoTeraStationsuseport8873forencryptedbackupsandport873forbackupswithnoencryption.

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Advanced Settings

Disk Backup (Add TeraStation)

ToaddaTeraStationtoyournetwork,enteritsnumericalIPaddressintheRemote TeraStation IP AddressfieldandclicktheAdd to Listbutton.

55

Advanced Settings

PCastClicking on PCast on the left-side menu takes youtothispage. Usethisfieldtosetashareon your TeraStation as the media folder for your LinkTheater. ChooseEnable for PCast Media Server and choose the share where you keepyour media files as theMedia Folder. If you choose to Enableapassword,pickonethatyoucaneasilyenterwithyourLinkTheater’sremotecontrol.

Ifyoudon’thaveaLinkTheater,youcanignorethispage.

56

Advanced Settings

Maintenance (Notification)IfyourTeraStationisremotelymanaged,youmaychoosetoreceivenightlystatusreportsandbenotifiedofanydiskeventsbyemail.Tosetthisup,enableMail Notification and entertheIPaddressofyourSMTPserver*in the SMTP Server Addressfield.SelectaSubjectlinefortheemails(i.e.“TeraStationreport”)andentertheemailaddressofeachpersonyouwanttoreceivenotificationemailsinto a Recipient Mail Addressfield.

*SMTPservermustbeofopentype.There’snoprovisionforenteringausernameorpassword.

57

Advanced Settings

Maintenance (UPS Settings)YoumayenableSynchronize with UPS and UPS Automatic Shutdownfromthispage.ConsultyourUninterruptablePowerSupply’sdocumentationforfurtherinformationaboutsettingupyourUPSsystem.

TeraStation’sUPSinterfaceisserial.USB-typeUPSinterfacesarenotcurrentlysupported.SeethenextpageformoreinformationonTeraStation’s UPS interface.

58

Advanced Settings

Maintenance (UPS Settings)

ThisisTeraStation’sserialportpinassignmentforserialUPSproducts.

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Advanced Settings

Maintenance (Disk Sleep Function)

IfthereareregularperiodswhenyourTeraStationisnotinuse,youmaywanttoscheduledisksleeping.EnableDisk Sleep,selectthetimethatyouwanttoinitiatesleepmode,andselectthetimethatyouwanttheTeraStationto“wakeup”andresumenormaloperation.ClickApply. To avoidconflicts,donotusetheDisk Sleep Function concurrently with Disk Backup.

60

Advanced Settings

Maintenance (Shutdown)

FromtheShutdownpage,pressApply to shutdown TeraStation. This has the same function as holdingdownthepowerbuttononthefrontofTeraStation,butmaybedoneremotely.

61

Advanced Settings

Maintenance (Initialization)

Pressing Apply for Restore Defaults from Maintenance/Initialization resets Admin Password,Hostname,TeraStationDescription,NTPSettings,WorkgroupSettings,AccessRestrictions,UserSettings,GroupSettings,MailNotifications,UPSSettings,DiskSleep,andDiskBackup.IfyouselecttheRemain optionforAdmin Password and then click Apply,theadminpasswordwillnolongerberesetwhentheINITbuttonontheTeraStationis held down.

The INITbuttonontherearofyourTeraStationnormallyreturnstheTeraStation to factory settings when held down for 15 seconds. This affects AdminPassword,EthernetFrameSize,andIPAddress.IftheRemainoptionhasbeenselectedonthescreenbelow,thentheAdminPasswordwillnotberesetwhentheINITbuttonishelddown.

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Advanced Settings

System Status (System Information)

ThispageshowsyoutheSystemInformationforyourTeraStation.

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Advanced Settings

System Status (USB Details)

ThispageshowsyoudetailsonUSBharddrivesandprinterspluggedintoyourTeraStation.

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Advanced Settings

System Status (Drive Properties)

ThispageshowsyouthepropertiesofallharddrivesandRAID arrays in and attached to your TeraStation.

65

Advanced Settings

System Status (Network Information)

ThispageshowsyoutheSystemInformationforyournetworkconnection.

66

System Status

User Access Status

Thispageshowsyouthecurrentstatusofallusersonthesystem.

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TeraStation Client Utility

This is the TeraStation Client Utility. Installed onyourPC,itallowsyoutoaccesseachoftheTeraStations on your network. Click Refresh List toget tabs foreachofyourTeraStations.EachtabshowstheHostName,Workgroup,IPAddress, andSubnetMaskof theassociatedTeraStation,aswellastheversionoffirmwareit’s running.

WithaTeraStation’stabselected,youcanclickon the View Sharesbuttontogodirectlytoitsroot share. Clicking the Setuppulldownmenuand selecting Browser Management takes you tothebrowsermanagementtoolthatwebeganexploringonpage ��. And clicking Setup and choosing Modify IP Address takes you to the following screen . . .

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TeraStation Client Utility

IP Address Setup

Here,youmayenteryourIP address and Subnet Maskmanually,orenableyourTeraStationtoacquirethemautomaticallyfromaDHCPserver.You’llneedtheadministratorpasswordtousethis screen. Press OK when you’re done.

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IfTeraStationencountersadiskerror,itwillbereportedinthe TeraStation statusonthetopofanyoftheWeb-Basedconfigurationscreens.RunaDisk Scan in the event of this error. If that still doesnotresolvetheproblem,aFormatisrecommended.Formattingthedrivewilldeleteallofthedataonit,sobackupanydatayoucanbeforeformatting(ifpossible).Finally,ifnoneoftheabovesolutionshelp,pleasecontactTechnicalSupport(seepages79and80forcontactinformation).

Troubleshooting

DIAG LED codes:

Oneblinkeverysecond:RAIDarrayisoperatingnormally

Oneblinkeveryfourseconds:RAIDerror

Fourblinkseveryfourseconds:Internalfanerror

Fiveblinkseveryfourseconds:FlashROMerror

Sixblinkseveryfourseconds:Harddriveerror

Sevenblinkseveryfourseconds:RAM,LAN,orHDDcontrollererror(motherboard)

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Troubleshooting

Should a Hard Drive Fail:

When using RAID1 or RAID5 - The failed drivewill have a red light blinking in theSTATUS/FULLpositionofthefrontdisplay.Ifyouneedtodeterminewhichdrivehasfailed,restarttheTeraStationandwatchwhichdiskLEDilluminatesred.Afterreplacingthefaileddrive,RAIDwillrestoreyourarray.

When using Standard Mode - The faileddrivewill have a red lightblinking in theSTATUS/FULLpositionofthefrontdisplay.Todeterminewhichdrivehasfailed,restarttheTeraStationandwatchwhichDiskLEDilluminatesred.Afterreplacingthefaileddrive,alldataonthatdrivewillbelost.Dataonotherdivesshouldstillbenormallyaccessable.

When using Spanning Mode - AlldriveswillhavearedlightblinkingintheSTATUS/FULLpositionofthefrontdisplay.Furthertroubleshootingwillberequiredtodeterminewhichdrivehasfailedinthearray.Datarecoveryisnotpossiblebyreplacingadrive.Afterreplacingthefaileddrive,youwillhavetodeleteandrecreateyourRAIDarraytomaketheTeraStationusableagain.Alldataonthearraywillbelost.

If your TeraStation is still under warranty, contact tech support before replacing your hard drive.Replacingyourharddriveyourselfmayvoidyourwarranty.Ifyourwarrantyhasexpired,youmayreplacetheharddrivewithanexactreplacement(availablefromBuffaloTechnology),orwithanyIDEdriveofatleastthesamecapacityasthefailedharddrive.

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Replacing a Hard Drive

IfaSTATUS/FULLledisblinking,notethedrivenumberbeforecontinuing.Useaclean,paddedworkareatodissassembleyourTeraStation.You’llneeda#2phillipsscrewdriver. Youwillberemovingandreplacingatotalof22screwstoreplaceaharddrive,sokeepeachscrewthatyouremovecarefullyinasafeplace.BecarefulnottodroptheTeraStation,orcutyourselfonsharpinteriormetalparts.BuffaloTechnologyisnotresponsibleforanydamagethatyoudotoyourselforyourTeraStationwhilechangingoutaharddrive!Becareful.

1 Removeallcablesandplacetheunitonitstop,exposingthefourrubberfeet.

2Removetherubberfeet.Eachfootisheldinplacebyonescrew.

M3Screw6mm

7�

Replacing a Hard Drive

3 Removethe3screwsfromtherearpanelasshown.

M3Screw4mm

4RemovethecoverbyslidingittowardstherearoftheTeraStation.

5Removethefrontpanelbyremovingthe4screwsonthesidesoftheTeraStationthatholditinplace.

M2.5Screw2.5mm

7�

Replacing a Hard Drive

6 UnpluganddetachtheLEDcableatthepointindicated.

7Removethethreescrewsfromthesidepanel.

M3Screw4mm

8Removetheindicatedscrewfromthebasepanel.

M3Screw6mm

7�

Replacing a Hard Drive

9 ThesidepanelcanbeopenedtowardsthefrontoftheTeraStation.

10Unplugthepowerandharddrivecablesfromthemotherboard.

11 Remove the three screws as indicated from the hard drive chassis.

M3Screw4mm

75

Replacing a Hard Drive

12 Place the TeraStation on its base and slide out the hard drivechassis.

13Removethepowerplugsfromallfourharddrives.

76

Replacing a Hard Drive

14 Remove the 4 screws from the sides of the failed hard drive. Note that theharddrivechassisismarkedwithnumberscorrespondingtothedrivenumbersonthefrontdisplay.

4mmHDscrew(notethatthethreadsarecoarserthan theM3screws;pleasedonotgetthemmixedup!)

15 Remove the failed hard drive from the chassis.

16Installthereplacementharddrive.

77

Replacing a Hard Drive

17 Reassemblyisthereverseofdissassembly.

18ReconnectcablesandpowertoyourTeraStation.

19LogintotheTeraStation’sweb-basedconfigurationtool.

20Clicktheerrorlinkonthefirstpageofthemanagementinterface.

21FollowthestepsshowninthemanagertorebuildtheRAIDArray.

TheTeraStationshouldnowbebackinthestateitwaspriortotheharddrivefailure.IfyouwereusingRAID5orRAID1,yourdatashouldberestored.

78

Technical Specifications

LANStandards: IEEE802.3u100BASE-TX;IEEE802.310BASE-T

TransmissionTypes: 1000Mbps/100Mbps/10Mbps;100BASE-TX

4B/5B,MLT-3;10BASE-TManchesterCoding

AccessMedia: CSMA/CD

MediaInterface: RJ-45

USBStandard: USB2.0 Hi-Speed(HS) Full-Speed(FS) Low-Speed(LS)

USBConnector: USBAConnector(4)

DataTransmissionSpeed: Max:480Mbps(HSMode) Max:12Mbps(FSMode)

UPS: UPSCompatible(Serialportconnection)

PowerConsumption: 17WMaximum

Dimensions: 6.6”x8.7”x9.5”(168x221x241mm.)

Weight: 15.8lb.(7.2kg.)

OperatingEnvironment: 32°-95°F;20-80%non-condensing

7�

Contact Information (North America)

BuffaloTechnologyUSAInc.4030WestBrakerLane,Suite120Austin,TX78759-5319

GENERAL INQUIRIES MondaythroughFriday8:30am-5:30pmCSTDirect:512-794-8533|Toll-free:800-456-9799|Fax:512-794-8520|Email: sales@buffalotech.com

TECHNICAL SUPPORT NorthAmericanTechnicalSupportbyphoneisavailable24hoursaday,7daysaweek.(USAand Canada). Toll-free: (866)752-6210|Email: info@buffalotech.com

80

BuffaloTechnologyUKLtd.176BuckinghamAvenue,Slough,Berkshire,SL14RDUnitedKingdom

GENERAL INQUIRIES Email:sales@buffalo-technology.com

TECHNICAL SUPPORT Phone(UKonly):08712501260*Phone:+35361708050Email:helpdesk@buffalo-technology.ie*Callscost8.5pperminute

TechnicalSupportOperatingHoursMonday-Friday(GMT)9:00AM-6:00PMMonday-Thursday9:00AM-4:30PMFriday

Contact Information (Europe)

81

ThankyouforyourinterestinBuffaloproducts.OurGPLsoftwaredeliverypolicyisoutlinedbelow.

Foreachindividualproductandrevision,pleasesendoneindividuallypackagedselfaddressedpaddedCDshippingenvelope,containingablankCD-Rtothefollowingaddress:

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WithintheenvelopecontainingtheselfaddressedpaddedCDshippingenvelope,pleaseincludeabankdraftormoneyorderfor$20(USD)(Madeoutto:BuffaloTechnology)tocoverourhandlingfee,postageandCDpreparation.TheCD-Rshouldhavethenameoftheproductandrevisionnumberclearlywrittenontheactual CD-R (not on the insert).

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Wearemorethanhappytocomplywithyourrequest;however,wemustaskyoutocomplywithourGPLdistributionpolicy,whichcomplieswiththeGNUGeneralPublicLicense.

Sincerely,BuffaloTechnologyGPLDepartment

GPL Information (North America)

8�

ThankyouforyourinterestinBuffaloproducts.OurGPLsoftwaredeliverypolicyisoutlinedbelow.

Foreachindividualproductandrevision,pleasesendoneindividuallypackagedselfaddressedpaddedCDshippingenvelope,containingablankCD-Rtothefollowingaddress:

Buffalo Technology Ireland LtdFree Zone East, Shannon, Co. ClareIrelandAttn. GPL Department

WithintheenvelopecontainingtheselfaddressedpaddedCDshippingenvelope,pleaseincludeabankdraftormoneyorderfor€20(Euro)(Madeoutto:BuffaloTechnology)tocoverourhandlingfee,postageandCDpreparation.TheCD-Rshouldhavethenameoftheproductandrevisionnumberclearlywrittenontheactual CD-R (not on the insert).

WedonotsendGPLsourceinbulkonaDVD.AndorderconfirmationisnotrequiredbytheGNUGeneralPublicLicense.

Wearemorethanhappytocomplywithyourrequest;however,wemustaskyoutocomplywithourGPLdistributionpolicy,whichcomplieswiththeGNUGeneralPublicLicense.

Sincerely,BuffaloTechnologyGPLDepartment

GPL Information (Europe)