USER MANUAL - SALTO KS Tag is the smallest component of the SALTO Ks family while also being its...
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USER MANUAL
Transcript of USER MANUAL - SALTO KS Tag is the smallest component of the SALTO Ks family while also being its...
USER MANUAL
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1 Introduction
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2 People 10
A I User authorisations 10
Where can I configure the authorisations? 11
How can I create an APP User? 11
B I Master key rights/off-line access 13
Where can I configure the master key 13
rights for off-line access?
C I Adding a new user 14
Stages of adding new users 14
D I Add new User and assign a Tag 16
How can I add users? 16
E I Register a Tag 17
How can I register Tags in the system? 17
F I Adding and deleting User profile images 18
How can I add a User profile image? 18
How can I delete a User profile image? 18
G I Blocking a Tag 19
Using the access control account 19
In the 'People' section 19
Using the APP 19
H I Unblocking a Tag 21
By using the home.saltoks.com account 21 Using the APP 21
I I Deleting a User 22
How can I delete a User? 22
I would like to delete an APP User. 22
How can I do this?
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3 What is the Code? 23
Why is it necessary to activate the IQ in the app? 23
How can I activate the code for the first time? 23
How can I generate a code? 24
How can I change a PIN? 24
4 App 25
A I Activating the IQ in the APP 25
How can I activate the IQ in the APP? 25
B I Duplicating in a second device 26
How can I duplicate the APP on a second
mobile device? 26
5 Access 27
A I Creating access groups 27
How can I create access groups? 27
How can I delete an access group? 28
How can I change the content of an access group? 28
6 Doors 29
E I Adding and deleting a door image 29
How can I add a door image? 29
How can I delete a door image? 29
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B I Activating office mode 30
How can I activate office/free passage mode? 30
How can I leave office mode? 31
Using the account 31
Using the APP 31
7 System options 32
A I Changing email and password 32
How can I change my email and password? 32
B I Configuring security settings 34
How can I change automatic session closing? 34
How can I change approval for password authentication? 35
C I Remote opening 36
How can I open remotely from the account? 36
How can I open remotely from the APP? 36
D I Monitoring events 37
How can I collect information about openings? 37
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8 Messages and alerts 38
A I Messages 38
How can I create notification messages? 38
How can I modify previously created messages? 39
How can I delete all messages? 39
B I Alerts 40
How do I interpret the NOT CLOSED alert in the mobile APP? 40
How do I stop the NOT CLOSED alert in the mobile APP? 41
How do I interpret the NOT CLOSED alert in the account at home.my-clay.com ? 41
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DOORLOCK
Doorlocks are compatible with almost all metal or wooden doors for workplace or household main entrances. The design of access control system doorlocks, when there is an outside handle, means that they can be integrated into most door designs.
CYLINDER
The electronic cylinder is compactly sized and easy to install. The perfect solution for almost all types of door onto which an electronic doorlock cannot be installed.
TAG
The Tag is the smallest component of the SALTO Ks family while also being its most secure and attractive. It contains the most secure RFID chip on the market, meaning that the Tag ID cannot be duplicated under any circumstances.
REPEATER
The repeater allows the distance between the IQ and the electronic locks to be extended. Increasing the distance between them by up to 10 metres. By adding more Repeaters, a maximum distance of up to 40 meters can be achieved between the IQ and the electronic lock.
COMPONENTS
1 INTRODUCTION
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IQ (CENTRAL)
The IQ does not need to use Wi-Fi since it manages its own connectivity. An IQ can be installed in any location that has mobile phone signal cover. The maximum distance from the IQ to the electronic lock or cylinder is 10 meters, but the Repeaters can be used to extend this distance.
WEBSITE - CUSTOMER ACCESS
The website offers all of the advantages of a modern cloud solution. There is no need to install any software, it is viewable on any device, and it has a secure log. The design is also intuitive and allows you to remotely manage doors, users, access permissions, and alerts.
APP
The APP available for IOS and Android smartphones lets you manage the system simply, instantly and intuitively, wherever you are.
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ABOUT THIS MANUAL
This manual is a reference guide for use of the SALTO Ks system. The manual assumes that all equipment is installed and configured and that the system is ready for use.
The manual assumes that the User has a basic knowledge of terminology and web browsing.
The manual does not provide basic information on how each individual piece of equipment works.
Important text that requires special attention from the reader is highlighted in the following manner:
WARNING
Used to inform the User that the status of the configuration must be specifically checked before performing the action.
Specific situation:
Used to attract the reader's attention to a specific situation in which the action being explained must be carried out.
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OWNER
There is only one Owner for each system. The SALTO Ks account is registered in this person's name. The details for the Owner are stored and can be edited in “Account/Personnel”. All of the authorisations are established by default:- Master Key/Off-line Access- APP activatedThe Owner can create SuperUsers and Users. The Owner can also modify any information for personnel and for the account.
ADMINISTRATOR
A new role is available, it is called Administrator (Admin). This user has all the same rights as an Owner but cannot delete the Owner, or assign other Admins.
SUPERUSER
This is a User who, in addition to being assigned a Tag or use of the APP, will have access to an account at home.saltoks.com This will require an e-mail address to be entered (needed for the login) and a telephone number (needed to receive the SMS for configuring the PIN or alerts).A SuperUser can view but not modify the details for the Owner, or can create other SuperUsers and new APP users or users with a Tag.
APP USER
For each IQ in a system, there can be up to 100 Users with access to the APP. They can be assigned a Tag and are also allowed to use the APP. To do so, an email address (needed for the login) and a telephone number (needed to receive the SMS for configuring the PIN) must be entered.
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A I USER AUTHORISATIONS
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USER
A system can have N Users. They have a Tag assigned to them, but are not allowed to use the APP. These users can only enter by presenting a Tag at the electronic lock.
Where can I configure the authorisations?The configuration option can be located when you:
Step 1 Access the account via home.saltoks.com go to the “People” section.Step 2 Click the pencil icon in order to edit the profile.Step 3 The status of User appears by default. In order to change to a Superuser, simply select this option on the drop-down menu.
How can I create an APP User?Both the Owner and the SuperUser may create APP users.
Step 1 Access the account via home.saltoks.com go to the “People” section.Step 2 Click the option “Add User” and a new window will appear.
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WARNING
In order to allow use of the APP, it is not necessary to select “SuperUser” in the “Authorisations” field, since this would give the user permission to create new users, view the recent door entries, etc.
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WARNING
In order to allow use of the APP, it is not necessary to select “SuperUser” in the “Authorisations” field, since this would give the user permission to create new users, view the recent door entries, etc.
When do I need to create APP users? For example, imagine that you want one of your employees to be able to open a door using their smartphone as well as having a Tag. However, you don't want them to have their own account where they can view the other users created and their permissions. You only want them to be able to use their smartphone as an alternative to their Tag.
Step 3 Complete all of the required: fields name, surname(s), etc. The “Telephone” and “E-mail” are required. Step 4 “None” appears in the “Tag” field by default. If desired, select a Tag identity number from the drop-down list. This is optional.Step 5 In the “Authorisations” field, “User” will appear by default. This is correct. It is not necessary to create the indication of SuperUser, since this user is only meant to use the APP, not to have his or her own account. In the final field, just select the option “Allow use of the APP”. Step 6 Click on “Save”.
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B I MASTER KEY RIGHTS
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The Master Key or Off-line Access option allows a user to open the doors to which he or she has permissions defined, even when the IQ is off-line or disconnected.
Where can I configure the master keyrights for off-line access?
The configuration option can be located when you:
Step 1 Access the account via home.saltoks.com go to the “People” section.
Step 2 Click the pencil icon in order to edit the profile.Step 3 The option appears in the lower part of the profile.
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C I ADDING A NEW USER
With the introduction of Personal Profiles, the standard way to add a user to a SALTO Ks system is to invite them to join that system. Once a person is invited to join, if they have an existing SALTO Ks account, then they simply accept the invitation, and if they are new to SALTO Ks, they are invited to set up their Account and Personal Profile, then gain access to the system to which they were invited.
STAGES OF ADDING NEW USERS:
The configuration option can be located when you:
Step 1 Access the account via home.saltoks.com go to the “People” section.Step 2 Select “Add user”. When setting up customer system, you will need:- an email address- a roleStep 3 Select “Invite”, to send the invitation. An invited user that has not accepted, is a pending user. You cannot add them to an access group until they have accepted their invitation (and created a SALTO Ks Profile).Step 4 Once an invitee has accepted, the People screen will highlight the new user. Also, when creating or editing access groups, the new users are shown on the top to make it easier for you.Step 5 Users now have their own SALTO Ks Profile, so a SALTO Ks Owner can no longer edit this information abouttheir users.
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D I ADD NEW USER AND ASSIGN A TAG
Any new user must first be entered into the system before a Tag can be assigned to them.
How can I add users?The configuration option can be located when you:
Step 1 Access the account via home.saltoks.com go to the “People” section.Step 2 Click the option “Add User” and a new window will appear.Step 3 Complete all of the required: fields first name, last name etc. “None” appears in the “Tag” field by default.Step 4 A list will be displayed showing the unique Tag identifiers that have been registered in the system but not yet assigned to anybody.Select one and “Save”.
When do I need to add a new User? For example, when you want to assign a Tag to a person for the first time.
WARNING
When a Tag is assigned to a person, that Tag will then belong to that specific person. However, which doors they can open, and when, has not yet been specified. If the tag is presented at a door they want to access, the tag will be rejected.Go to: Create access groups
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D I ADD NEW USER AND ASSIGN A TAG E I REGISTER A TAG
When you receive your Tags for the first time, or when you receive new Tags, these will not yet be recorded in any system. Once a Tag is registered, however, it cannot be used in any other system.
HOW CAN I REGISTER TAGS IN THE SYSTEM?To access the registration option:
Step 1 Access the account via home.saltoks.com and go to the “Account/Hardware” section and, then, to the “Tags” section.Step 2 Click on the “Add Tag” option.Step 3 Select one of the doors that is already registered in the system.Step 4 Once the door has been selected, click on “Start”. A green clock will appear with a 2 minute countdown. This should allow sufficient time to go to the door and present the Tags one after another.Step 5 As each Tag is read by the door, its details will appear in the system. Step 6 Once finished, close the clock by clicking on “Stop”, and it will disappear.
When do I need to register a Tag? When you want to to give a person access, you must assign them a Tag so that it can be presented at the door and access can be obtained.
WARNING
The Tag number that appears does not have to follow a sequential order. However, it must coincide with the number on the Tag.
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F I ADDING AND DELETING USER PROFILE IMAGES
Following you can see how to add an image to the User profile during or after profile creation.
How can I add a User profile image?Step 1 Access the account via home.saltoks.com go to the “People” section.Step 2 To add an image, click on the pencil icon in the lower right corner of each profile Step 3 Click on the icon that has a camera followed by a “+” in the upper left corner. This link automatically opens the file structure for your computer.Step 4 Select the image you want and then click “Save” in the lower right corner of the profile.
How can I delete a User profile image? Step 1 Access the account via home.saltoks.com and go to the section “People”. Step 2 Click on the icon that has a camera followed by a “-” in the upper right corner. The image will automatically disappear, with the space it was in now left blank. Step 3 Click on “Save”.Imagine that a user calls up the Owner and says that he has lost his Tag. To avoid any risks, the Owner decides to immediately block that Tag.
WARNING
It is not necessary to adjust the size of the image. The system automatically adjusts the image and makes it available in black and white.
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By using the home.saltoks.com accountStep 1 Access the account via home.saltoks.com and go to the “Main” section. The “Block Tag” panel is on the right side of the page.Step 2 The drop-down menu lists the users registered on the system. Select the name of the person to block from the list and click “Block now”. That person's name will disappear from the list.
By using the home.saltoks.com “People” sectionStep 1 Access the account via home.saltoks.com go to the “People” section. Step 2 Click block, specifically in the lower left corner of the desired profile.
Using the APPIn the mobile APP, you just:Step 1 Select the “Block” option. The APP will show a list of active users.Step 2 Press the “Block” button to the right of the person or Tag number that you wish to block.
G I BLOCKING A TAG
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How can I be sure that the person has been blocked correctly? If Sara presents her Tag at the main door, you will be able to check that her entry attempt appears as “Tag Rejected” on the list of entries on the “Main” page.
Also, on the “People” page, Sara's profile will show Tag status as “Blocked”.
WARNING
Blocking does not mean deleting. Therefore, if the Tag is recovered, it can be assigned once again to the same person or reserved for another person.
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Imagine that the same user that lost his tag in the previous section now calls to say that he found it. In order to recover it and not have to issue a new one, the Owner decides to quickly unlock the Tag. Keeping timetable authorisations assigned to the Tag number .
By using the home.saltoks.com accountStep 1 Access the account via home.saltoks.com go to the “People” section. If you want to unblock a person who has been blocked, you can do so by clicking on “Unblock” on the lower part of each profile created in the system.
Using the APPStep 1 In the APP, go to the section “Block”. Once you are there, the “Block” or “Unblock” button for each User may be activated.In this specific case, click on “Unblock”.
How I can make sure that I have unblocked someone correctly?If the User presents his Tag at the main door, you can check that the opening is shown in the list of entries on the “Main” page.
Also, on the “People” page, the User's profile will show Tag status as “Active”.
H I UNBLOCKING A TAG
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Only the Owner has authorisation to delete APP Users, but a SuperUser can delete non-APP Users.
How can I delete a User?This option can be found when you:
Step 1 Access the account via home.saltoks.com go to the “People” section. Simply click on the “Waste bin” icon.Step 2 The system asks for confirmation of the action. Click on “Yes” and the profile in question will disappear from the “People” page.
I would like to delete an APP User. How can I do this?Step 1 Access the account via home.saltoks.com go to the “People” section. Simply click on the “Waste bin” icon in that profile with the APP activated.Step 2 The system asks for confirmation of the action. Click on “Yes” and the profile in question will disappear from the “People” page.
WARNING
There is no reason for the Tag to be blocked. When a user is deleted, their Tag is automatically released so that it can be assigned to a new person.
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The Code is an encrypted 5-character code, comparable to those used in on-line banking applications. This encryption is unique and is only known and shared by your APP and your IQ. This means that it is not stored anywhere else. Also, since only your APP and your IQ are involved, you are the only person who has full control over any modification in the system. A Code is only valid for 3 minutes, which increases the security.
Why is it necessary to activate the IQ in the APP?The Owner needs full control and access for every IQ and door, but a SuperUser only requires this type of control and access for the doors to which the Owner has given them access. To be able to manage an IQ, the owner must activate it in the APP.
How can I activate the Code for the first time?Step 1 Once you have entered the APP, a notification appears that the IQ has still not been activated.Step 2 It is classified in the APP menu under “Non-activated IQs”. Select the “Activate” button and press “OK” so that the system sends a text message.Step 3 You receive a text message with a 4 digit PIN.Step 4 Copy the PIN from the text message. Enter a unique, non-transferable PIN. Enter PIN again to confirm. The APP will now be ready to generate codes.
When do I need to generate a new Code? - For remote door opening, when this takes place via the Internet.- To put your doors into office mode, when this is performed via the Internet.- If the Owner wants to change the hardware configuration in the “Account” section.
3 WHAT IS THE CODE?
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How can I generate a code?In order to generate a Code, first of all you must make sure that your IQ(s) is/are activated. If this is not the case, please:Go to How can I activate the code for the first time? (Previous page)
The code is generate when your PIN is entered into the APP. The APP then encrypts the PIN into a Code, and only the IQ has authorisation to recalculate this when the PIN is entered.
Step 1 Open the APP and select the menu in the upper left area.Step 2 Once you are inside, select the icon with an arrow coming out of a box. A menu will drop down in the lower area.Step 3 Select “Generate Code”.Step 4 Enter the PIN for the IQ in question.Step 5 A 5 character Code is then produced.
How can I change a PIN?Imagining for a momentthat we want to change the PIN for a specific IQ, you should:
Step 1 Go into the APP menu and select the icon with an arrow coming out of a boxat the top of the activated IQ. Step 2 Select “Change PIN” and enter the current PIN followed by the new PIN two times. The APP will confirm the PIN change, activating it immediately.
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A I ACTIVATING THE IQ IN THE APP
It is necessary to activate the IQ in the APP to be able to have IQ control and access, as well as to be able to generate the Code.
How can I activate the IQ in the APP?The APP must first be downloaded from the Play Store for Android or from the APP Store for iOS.
Step 1 Enter login details. Once logged in, the APP will notify you that the IQ is not yet activated.Step 2 All non-activated IQs are shown in the APP menu under “Non-activated IQs”. Select the “Activate” button and press “OK” so that the system sends a text message.Step 3 You receive a text message with a 4 digit PIN.Step 4 Copy the PIN received from the text message, and then a unique, non-transferable PIN should be entered Enter PIN again to confirm. The IQ will be activated.
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B I DUPLICATE THE APP ON A SECOND DEVICE
On occasions, a single APP User may duplicate the APP on a second device that they own It is possible to activate the same APP on a second mobile device, whether this is a smartphone or a tablet.
How can I duplicate the APP on a second mobile device?Imagine that you have logged in to the APP on a smartphone and you also have a tablet on which you want to activate the same APP.
Step 1 Go to the APP menu on the second device. The IQ activation process is different in this case.Step 2 Select the activate button and a screen will then appear, asking you to enter a Code that must be generated on the first device.Step 3 Go to the first device, click on the APP menu and select the icon with an arrow coming out of a box for the IQ in questionStep 4 Select the option “Generate Code”, then enter the 4-digit PIN in order to send the request.Step 5 Then, right away, enter the Code on the second device. Verify that the IQ in question has been activated, producing an exact replica of the APP on the first device.
WARNING
Do not confuse activating the IQ in another user's APP with APP rights Duplicate means replicating exactly the same functionalities as those which are accessible in the APP on the first device.
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B I DUPLICATE THE APP ON A SECOND DEVICE
An access group is either a single person or a specific group of people that have a set of rules about which doors they can open and when assigned to them.
How can I create access groups?Step 1 Access the account via home.saltoks.com and go to the section “Access”. Click the (+) icon next to where it says “New access group”.Step 2 A screen then appears with the following text in the upper part: _ can open _ at _ and the lower part of the screen will show the various options that can be selected. Step 3 Select who will be given access.Step 4 Select which door(s).Step 5 Select When, first choose “Date”. You can select “Any Date” for any day on the calendar. “Period” for lengths of time between two dates. And “A single day” for a specific day on the calendar. Secondly select “Days” for the days of the week on which access is granted. Thirdly,and last of all, select “Time” for the range of hours.Step 6 Click on “Add”.Step 7 Set a name for the group.Step 8 Select “Save”.
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A I CREATING ACCESS GROUPS
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How can I delete an access group?Step 1 Access the account via home.saltoks.com and go to the section “Access”. Click on the waste bin icon.Step 2 The system asks for confirmation of the action. Click on “Yes” and the group in question will disappear from the “Access” page.
How can I change the content of an access group?Step 1 Access the account via home.saltoks.com and go to the section “Access”. Click on the pencil icon.Step 2 Modify who has access.Step 3 Change which door(s).Step 4 To edit “Date”, “Days” or “Time” click on the pencil icon.Step 5 Click on “Add”.Step 6 Select “Save”.
WARNING
It is not necessary to create a group for each person or door. Instead, the people and doors should be combined based upon the various schedules.
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A I ADD/DELETE THE IMAGE OF THE DOOR
This section explains how to add an image to the profile of a door already created in the system.
How can I add a door image?This option can be found when you:
Step 1 Access the account via home.saltoks.com and go to the section “Doors”. To add an image, click on the pencil icon in the lower right corner of each profile Step 2 Click on the icon that has a camera followed by a “+” in the upper left corner. This link automatically opens the file structure for your computer.Step 3 Select the image you want and then click “Save” in the lower right corner of the profile.
How can I delete a door image? Step 1 Access the account via home.saltoks.com and go to the section “Doors”. Step 2 Click on the icon that has a camera followed by a “-” in the upper right corner. The image will automatically disappear, with the space it was in now left blank. Step 3 Click “Save” in the lower right corner of the profile.
WARNING
It is not necessary to adjust the size of the image. The system automatically adjusts the image to the box and converts it to black-and-white.
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Office mode: While the door is in office mode, anyone may enter without the need to present a Tag. That is why it is referred to as “Free passage”.
If you have a business and you want the doors to stay open to the public during certain hours, the easiest way to do so is to put access into office mode (free entry). Then, when your business day has ended, exit office mode.
How can I activate office/free passage mode?The “Free entry” option can be found when you:
Step 1 Access the account via home.saltoks.com and go to the section “Doors”.Step 2 Click on “office” in the lower left part of the panel for the door in question.Step 3 The system will request a code. You must generate a Code via the APP. Step 4 Open the APP and select the menu in the upper left area.Step 5 Once you are inside, select the icon with an arrow coming out of a box. A menu will drop down in the lower area.Step 6 Select “Generate Code”. Enter the PIN for the IQ in question. A 5-character “Code” will be generated. Step 7 Enter this Code when the system asks for it. The request will disappear and you will be able to see the status change to “Pending” and then to “Office”.
B I ACTIVATING OFFICE MODE
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How can I leave office mode?There are two ways to revert the system to permission-based access:
By using the account:Step 1 Access the account via home.saltoks.com and go to the section “Doors”.Step 2 Simply click on “Standard” in the lower left part of the panel for the door in question.Step 3 In approximately 8 seconds the request will disappear and you will be able to see the status change to “Pending” and then to “Standard”.
By using the APPStep 1 Open the APP and select “Exit Office” in the lower left.Step 2 Simply click on “YES”.
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Only the Owner and the SuperUser have the right to change the e-mail address or password.
How can I change the e-mail address and password?Step 1 Access the account via home.saltoks.com and go to the section “Account/Personnel”. Step 2 Then just click “Edit” below those details and two links will appear: one to change the e-mail and the other to change the password.Step 3 - Change e-mail Click “Change e-mail” and then on “Add e-mail address”.Step 4 - Change e-mail address Enter new e-mail address in the new window and then enter your password to confirm.
WARNING Your new e-mail address has been added but it has not been confirmed as your main address.
Step 1 - Change e-mail Go to your e-mail account. Accept the confirmation e-mail.Step 6 - Change e-mail Go to the SALTO Ks account. The new e-mail address will appear as Confirmed. To make it the main address: click “Establish as main”. Step 7 -Change e-mail address The system will ask for the password again. Once introduced click on “Send”.Step 8 - Change e-mail Now you will be able to erase your previous e-mail address if you want to, by clicking on the red X in the column that says “Delete”.The system will then ask you to authorise this action by entering your password again.Step 9 - Change e-mail Finalise the process by clicking on “Cancel”.
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Step 10 - Change password Enter your current password followed by your new password, which you must enter twice for confirmation .Step 11 - Change password Enter your current password, followed by your new password which must be entered twice for confirmation.Click on “Save” in the lower right part. If this is successful, the system will inform you that your password has been changed.Step 12 - Change password Click on “Close” followed by “Save” in the lower right part.
WARNING
Make sure that your new e-mail address is activated and ready for use before you delete the current one.
When do I need to change the e-mail and password? You will have to change your e-mail and password if your account needs to be transferred to a new Owner.
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Only the Owner can modify the security settings available in the system. There are two:The first setting, “Close session automatically”, will cause your network to disconnect after a certain period of inactivity. This means you won't have to worry if you forget to close your session. It is set by default for a period of 30 minutes.The second setting, “Approval for password authentication” will cause the system to deny access to anyone who tries to enter through your account using an unidentified device, even if they know your user name and password.
How can I change automatic session closing? To change these 30 minutes or to activate the account approval mechanisms, you must:
Step 1 Access the account via home.saltoks.com and go to the section “Account/Security/Settings”. Step 2 Click “Edit” below each one in order to edit them. Select “Close session automatically”.Step 3 Enter the desired number of minutes.Step 4 Select “Save”.
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How do I modify the approval for password authentication?
Step 1 Access the account via home.saltoks.com and go to the section “Account/Security/Settings”. Step 2 Click “Edit” below each one in order to edit them. Select “Approval for password authentication”.Step 3 A new text box where you can select the verification method you want will be displayed, with the choice of by text message or by e-mail. Select one and click on “Send code”.Step 4 In the new box that appears: Name the device in question.Indicate whether it is Temporary.Verify the action using the code received. For this final step, it will use the telephone number if you have chosen to receive an SMS, or the e-mail address if you have chosen to receive an e-mail. Once you have verified it, you will receive the code.Step 5 Click on “Register device”.Step 6 Select “Save”.
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Opening doors remotely may be done from the account or the APP on your mobile phone.
How can I open remotely from the account?This option can be found when you:
Step 1 Access the account via home.saltoks.com and go to the “Main” section. On the right part of the screen, look for the second block where you will see “Open now”.Step 2 Open up the drop-down menu where all of the doors in the system are listed. Select the door you want to open, then click “Open now”.Step 3 The system will request a code. You must generate a Code via the APP. Step 4 Open the APP and select the menu in the upper left area.Step 5 Once you are inside, select the icon with an arrow coming out of a box. A menu will drop down in the lower area.Step 6 Select “Generate Code”. Enter the PIN for the IQ in question. A 5-character “Code” will be generated. Step 7 Enter the Code and then click “Accept”.
How can I open remotely from the APP?
This option can be found when you:Step 1 Open the APP and select “Open Doors” in the upper right part.Step 2 Press “Open” for the door in question and enter your 4 digit PIN. The APP will confirm the door opening.
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This is the ideal means for storing a history of actions for the various doors.
How can I collect information about openings?This option can be found when you:
Step 1 Access the account via home.saltoks.com going to the “Events” section. You can adjust your results by clicking on any of the filters that appear along the left side of the menu.Step 2 To filter by user, enter the name of the user in order to view only the events for that user up until the present date.Step 3 To obtain a report in Excel format, click the Excel file icon located below the filtered list of events.
7 OPTIONS
D I MONITORING EVENTS
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The Messages will let you know who opened what door at any time, or else during a previously defined time-frame.
How can I create notification messages?
Step 1 Access the account via home.saltoks.com and go to the section “Messages”. Click the (+) icon next to where it says "New message".Step 2 A screen then appears with the following text in the upper part:if _ opened _ in _ via _ and the lower part will list the various options that can be selected. Step 3 Select the people you wish to receive messages about.Step 4 Select which door the message should be sent for.Step 5 Select when the message should be sent in relation to when the door is opened.Step 6 Select how the messages will be received.Step 7 Identify the group using a suitable name.Step 8 Select “Save”.
When will I receive a message? You will receive messages when a user tries to open a door, as long as the message has been configured previously. If no messages have been created, notifications will not be sent.
A I MESSAGES
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How can I modify previously created messages?In order to modify, for example, the date or to delete a User you no longer wish to receive notifications about, simply edit and change the previous option to the new one. Step 1 Access the account via home.saltoks.com and go to the section “Messages”. Click the pencil icon found in the lower corner of the message you want to edit.Step 2 If you want to delete any of the elements seen in the upper part of the box, just click the “X”. It will immediately be moved to the lower part, having been removed from the main message.Step 3 In order to modify the time at which the message should be sent in relation to when the door is opened, just click the pencil. Select “Save”.
How can I delete all messages?Step 1 Access the account via home.saltoks.com and go to the section “Messages”. Click the “Waste bin” icon found in the lower corner of the message you want to delete.
WARNING
No additional charge is incurred for receiving these messages.
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Notifications for NOT CLOSED alerts are sent after the door in question has remained open for 38 seconds.
How do I interpret the NOT CLOSED alert in the mobile APP?You can see on the main screen, under the Alerts option, specifically in the first block on the right, that the circle is lit up in red.
Step 1 Select the option and then check the details for the door that has been left open.
How do I interpret the NOT CLOSED alert in the account at home.my-clay.com ?
You can see on the main screen, specifically in the first block on the right, that the circle is lit up in red.
Step 1 Click below the circle lit up in red, where it says “Read Alerts”. A message with more details will appear at the top of the main page.
B I ALERTS
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WARNING
You will only receive a NOT CLOSED alerts when there is an open door detector installed.
How do I stop the NOT CLOSED alert in the mobile APP?Someone must go and physically close the door, then the red alert circle will disappear.
How do I stop the NOT CLOSED alert in the account at home.saltoks.com ?Someone must go and physically close the door.And then the red alert circle will disappear.
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SALTO SYSTEMS
The access control company you can rely on:
www.saltosystems.com
Copyright © 2016 SALTO Systems [KaaS] Keys as a Service ®
SALTO Systems reserves the rights to modify technical
specifications, designs, and performance without notice.
The paper used is FSC certified.
To find your SALTO dealer visit:www.saltoks.com
