User manual E-commerce B2B for customer - …It will be sent to Monnalisa’s Sales Dept. You can...

User manual E-commerce B2B for customer

Login Enter ordersExamineorders

Changepassword and

e-mailStatus orders

1© Copyright Monnalisa 2010

© Copyright Monnalisa 2010

Login

1 - Inserire la username e password che vi sono state rilasciate dall’ufficio commerciale Monnalisa facendo attenzione ai caratteri

2 - Cliccate su Login

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1- Put your Username and Password 2 – Select Login

You can do the LOGIN with the username and password that our Sales Dept. gave you. You will be able to use all Monnalisa’s e-commerce B2B services

Authorization customer

Copyright Monnalisa 2010

2 – Contat our Sales Department or go back to the Homepage.

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1 – If your economical situation isirregular, you can not enter the order.A message window will show up.


Homepage B2B

Homepage E-commerce B2B MONNALISA

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Nella Homepage puoi:1- Consult stand-by order2- Read General Use and Condition3 - Consult archive orders4 - Change your password5 – Change your email address6 – Monitor orders progre

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Insert order


When you already know the Collectionand the StyleNo you want toreassort, you can select SPECIFIC RESEARCH.

From Homepage you can decide to search with- SPECIFIC SEARCH- BROWSER

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Specific search


1 • Choose Collection

2 • Choose Style No

3 • Choose Article

4 • Choose Colour

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Select SPECIFIC REASERCH


Specific search(II)

Only after selected the colour, will beshowed up the availability of sizes.

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1 • Insert the quantity you would like to order

2 • Press on Add to trolley

ATTENTION: If you have not bought any items of the current seasonthat you have select, you can not order any items


Trolley

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The trolley show you the items you have chosen. After this, you have to:

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Confirm Selection

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Put on stand-by yourorder for 48 h

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Choose other items

If you don’t confirm your order, the items will bereserved for 24 hours. After that, they will becancelled.

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…trolley – Confirm and Stand-by order

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You can confirm your order if:1- total amount inside of your trolley is larger than minimun acceptable amount2- total amount inside of your trolley plus total amount the orders in the queueis larger than minimun acceptable amount

Otherwise you could put your order on stand by


Order header information and delivery address

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After confirming the orders in the trolley, you have to select your address

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1 • CHECK your date

2 • Enter your e-mail address

3 • Select address

4 • Insert some notes

5 • CONFIRM the date

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Sede


Order Proposal

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Once you confirm the Order header information, you have to confirm the Proposal Order too. It will be sent to Monnalisa’s Sales Dept.

You can select either Confirm&Print and ConfirmSelection. The Proposal Order will be sent tothe email address you entered.

You have to confirm the Order Proposal

If you search with Browse


Click on BROWSEYou can use BROWSE when you do not know exactly

StyleNo and if you want to search withinCollection Line.

Step by step the photos will decrease.Choose the colour, the system converge

to the same slide (go back to slide nr9).


Homepage B2B


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Nella Homepage puoi:1- Consult stand-by order2- Read General Use and Condition3 - Consult archive orders4 - Change your password5 – Change your email address6 – Monitor orders progress

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Ordini in Stand-by

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2- Only if the total amount is larger than minimuacceptable amount, activation button will show to you

1- If you want to supplement your order, go next slide!

Check your stand-by order


… stand by order (II) – Supplement

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If you wish to supplement you order, you will have to:

1 •Make a new

2 • Insert the quantity you would like to order

3 •Choose stand by order

4 •Check the box

5 •Press on Add to trolley


Homepage B2B


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Nella Homepage puoi:1- Consult stand-by order2- Read General Use and Condition3 - Consult archive orders4 - Change your password5 – Change your email address6 – Monitor orders progre

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General Use and Condition

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Before to order , make you sure to know the General Use and SalesCondition


Homepage B2B


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Nella Homepage puoi:1 – Select customer2- Consult stand-by order3- Read General Use and Condition4 - Consult archive orders5 - Change your password6 – Change your email address7 – Monitor orders progre

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Consult Archive Orders

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You can looking for:- Customer’s Code- Company Name- Nr Order- Date order

Oreders’record in B2B plattaform able you to search and consult the database with filter.


Change password and Email address


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On Monnalisa’s Homepage you can:1 – Selection order2 – Consult archive orders3 – Change yourpassword4 – Change your email address5 – Survey orders status


Change password

Change Email address

1 •Cancel your old Email address

2 • Insert the new

3 •Confirm

1 • Cancel your old pw

2 • Insert your new pw

3 • Repeat your new pw

4 • Confirm

Change password and Email address (II)


Standars Order Status (SOS)


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On Monnalisa’s Homepage you can:1 – Select order2 – Consult archive orders3 – Change yourpassword4 – Change your email address5 – Survey orders status

Standars Order Status (II)

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You can survey the order status by three options:1 – Single order2 – Style No-article-colour3 – Style No-article-colour and size

First of all, you have to select the Collection and Customer

You can survey the orderstatus by three options:- Confrmed- Ready to ship- Sent- Dropped


SOS: Single order Level

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Click and go to specific details Style No-Article-Colour


You can survey the order status by three options:- Confrmed- Ready to ship- Sent- Dropped

SOS: Style-Article-Colour Level


You can visualize only the StyleNo that you want filtrating forCOMPOSITION, LINE and MODEL TYPE

Click and go to specific detail: Style-article-colour and size

Click on Print you can visualize the model’s order

status with photos (seenext slide)

SAO: Print Situation orders status


Order’ status Style-article-Colour with its photo

SOS: Style-article-colour and size Livel


You can visualize for each size the order’ status and macht the photos withthe StylesNo.


For information contact us

Domestic ItaliaSonia Scaccialupi [email protected]

skype: monnalisa.soniascaccialupiTelefono 0575-9850.646

Domestic EuropeIsolina Capecchi [email protected]

skype: monnalisa.isolinacapecchiTelephone 0575-9850.649

OverseasThomas Bessi [email protected]

skype: monnalisa.thomasbessiTelephone 0575-9850.697

mailto:[email protected]



User manual E-commerce B2B for customer - …It will be sent to Monnalisa’s Sales Dept. You can...

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