User Logon Experience · 2020-06-03 · User Logon Experience Introduction to Directors of...

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NSW Department of Education User Logon Experience Introduction to Directors of Educational Leadership June 2020

Transcript of User Logon Experience · 2020-06-03 · User Logon Experience Introduction to Directors of...

Page 1: User Logon Experience · 2020-06-03 · User Logon Experience Introduction to Directors of Educational Leadership June 2020. NSW Department of Education Overview The goal of the User

NSW Department of Education

User Logon ExperienceIntroduction to Directors of Educational Leadership

June 2020

Page 2: User Logon Experience · 2020-06-03 · User Logon Experience Introduction to Directors of Educational Leadership June 2020. NSW Department of Education Overview The goal of the User

NSW Department of Education

OverviewThe goal of the User Logon Experience Project (ULEP) is to provide a consistent logon method, create a more secure environment and save time by reducing the number of logons.

• Standardised Logon

⎼ staff will log on using their full email address for most department devices, systems and services

• Secured Logon

⎼ multi-factor authentication (MFA) will prompt staff to validate their identity with a security code before enabling access to personal details in Staff Portal and SAP ESS

⎼ will be implemented later this year

• Streamlined Logon

⎼ once logged onto a device, staff will be automatically logged onto applications and services without further credential prompts

⎼ will be implemented later this year

Page 3: User Logon Experience · 2020-06-03 · User Logon Experience Introduction to Directors of Educational Leadership June 2020. NSW Department of Education Overview The goal of the User

NSW Department of Education

Why is this work being undertaken?

To provide a standard logon method across applications and services

To enable other ITD projects to deliver additional MS Office 365 services and provide larger mailboxes to staff

To provide additional protection for your personal details

To return time to staff and students through single sign-on at a later date

To enable staff to access cloud-based applications and services in a user-friendly manner

To allow the department to more easily integrate applications and services in the market place today

Page 4: User Logon Experience · 2020-06-03 · User Logon Experience Introduction to Directors of Educational Leadership June 2020. NSW Department of Education Overview The goal of the User

NSW Department of Education

When is this happening?Our progress so far

Corporate 9000+ staff

successfully migrated

February 2020

Schools Pilot 2 600+ staff

successfully migrated

May 2020

Page 5: User Logon Experience · 2020-06-03 · User Logon Experience Introduction to Directors of Educational Leadership June 2020. NSW Department of Education Overview The goal of the User

NSW Department of Education

When is this happening?Next steps

Schools Pilot 3Up 11000 staff across

approx 144 schools

Monday 22 June 2020

Final implementationApprox 162000 staff

across remaining schools

Date TBC

Page 6: User Logon Experience · 2020-06-03 · User Logon Experience Introduction to Directors of Educational Leadership June 2020. NSW Department of Education Overview The goal of the User

NSW Department of Education

Schools Pilot 3Overview of participating schools

By Principal Network By school type

Page 7: User Logon Experience · 2020-06-03 · User Logon Experience Introduction to Directors of Educational Leadership June 2020. NSW Department of Education Overview The goal of the User

NSW Department of Education

Change champions from all schools

• Purpose

⎼ experience the change prior to the rest of their school

⎼ feed back to the team what their school's experience will be like

⎼ work with the team on resolving any issues

⎼ provide support to their colleagues when the project rolls out to the whole school

⎼ promote and champion the change at their school

• How to become a change champion

⎼ article in 1 June edition of news.T4L

⎼ school staff register via an online form

⎼ the team will review all nominations – only 1-2 staff per school

• Communication

⎼ the team will respond to all nominees

⎼ change champions will receive the same emails as all staff in pilot 3

Participating in pilot 3

Page 8: User Logon Experience · 2020-06-03 · User Logon Experience Introduction to Directors of Educational Leadership June 2020. NSW Department of Education Overview The goal of the User

NSW Department of Education

Key messages for staff

• Before Go Live

⎼ There will be a system outage the weekend before implementation

• From Go Live, log on to any eT4L device, application or service using your DoE email address

⎼ update smart devices and BYOD if used to access DoE applications or services , such as email or Wi-Fi

⎼ no change to the way students log on

⎼ no change to school-owned devices such as iPads configured with the school’s Wi-Fi service account

• Remember to LOG OFF every time

⎼ security is more important than ever

⎼ get into the habit of logging off your device when you have finished working on it

Page 9: User Logon Experience · 2020-06-03 · User Logon Experience Introduction to Directors of Educational Leadership June 2020. NSW Department of Education Overview The goal of the User

NSW Department of Education

CommunicationsTargeted awareness

• DELS• Principals• Change champs• All staff

EmailsPosters

Presentations

Forms

WallpaperWe will provide all DELs with prepared text they can send to principals in Pilot 3 thanking them for their involvement!

Toasts

Page 10: User Logon Experience · 2020-06-03 · User Logon Experience Introduction to Directors of Educational Leadership June 2020. NSW Department of Education Overview The goal of the User

NSW Department of Education

Support Intranet

User guides• Hypercare• On-site support (where possible)• Virtual support• EDConnect• User guides• ULEP Team

EDConnect

Page 11: User Logon Experience · 2020-06-03 · User Logon Experience Introduction to Directors of Educational Leadership June 2020. NSW Department of Education Overview The goal of the User

NSW Department of Education

QuestionsW: https://education.nsw.gov.au/technology/projects-and-initiatives/user-logon-experience

E: [email protected]