User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer...

167
User Guide ThinkPad X1 Carbon

Transcript of User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer...

Page 1: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

User Guide

ThinkPad X1 Carbon

Page 2: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Note: Before using this information and the product it supports, be sure to read and understand the following:

• Safety and Warranty Guide

• Regulatory Notice

• “Important safety information” on page vi

• Appendix E “Notices” on page 147

The latest Safety and Warranty Guide and the Regulatory Notice are available on the Lenovo Support Website at:http://www.lenovo.com/UserManual

Second Edition (January 2014)

© Copyright Lenovo 2014.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration“GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Page 3: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Contents

Read this first . . . . . . . . . . . . . . vImportant safety information . . . . . . . . . . vi

Conditions that require immediate action . . viiSafety guidelines . . . . . . . . . . . . vii

Chapter 1. Product overview . . . . . . 1Locating computer controls, connectors, andindicators. . . . . . . . . . . . . . . . . . 1

Front view. . . . . . . . . . . . . . . . 1Right-side view. . . . . . . . . . . . . . 3Left-side view . . . . . . . . . . . . . . 5Bottom view . . . . . . . . . . . . . . . 7Rear view . . . . . . . . . . . . . . . . 8Status indicators . . . . . . . . . . . . . 9

Locating important product information . . . . . 10Machine type and model information . . . . 10FCC ID and IC Certification information . . . 10Certificate of Authenticity information . . . . 11Genuine Microsoft label . . . . . . . . . 12

Features . . . . . . . . . . . . . . . . . 12Specifications . . . . . . . . . . . . . . . 13Operating environment . . . . . . . . . . . 14Lenovo programs . . . . . . . . . . . . . 14

Accessing Lenovo programs on the Windows7 operating system . . . . . . . . . . . 15Accessing Lenovo programs on the Windows8.1 operating system . . . . . . . . . . 16Lenovo program overview . . . . . . . . 17

Chapter 2. Using your computer . . . 19Registering your computer . . . . . . . . . . 19Frequently asked questions . . . . . . . . . 19Using the multi-touch screen . . . . . . . . . 21Using the Adaptive Keys . . . . . . . . . . . 24

Adaptive Keys overview . . . . . . . . . 25Modes of the Adaptive Keys . . . . . . . 26Functions of the Adaptive Keys . . . . . . 27Fn key combinations . . . . . . . . . . 30Brightness management . . . . . . . . . 31Setting the Adaptive Keys . . . . . . . . 31

Windows key . . . . . . . . . . . . . . . 32Using the ThinkPad pointing device . . . . . . 33Power management . . . . . . . . . . . . 34

Checking the battery status . . . . . . . . 34Using the ac power adapter. . . . . . . . 35Charging the battery . . . . . . . . . . 35Maximizing the battery life . . . . . . . . 36

Managing the battery power . . . . . . . 36Power-saving modes . . . . . . . . . . 36Handling the battery. . . . . . . . . . . 37

Connecting to the network . . . . . . . . . . 38Ethernet connections . . . . . . . . . . 39Wireless connections . . . . . . . . . . 39

Presentations and multimedia. . . . . . . . . 43Changing display settings . . . . . . . . 43Connecting a projector or an externalmonitor . . . . . . . . . . . . . . . . 44Setting up a presentation. . . . . . . . . 45Using dual displays . . . . . . . . . . . 45

Using audio features . . . . . . . . . . . . 46Using the camera . . . . . . . . . . . . . 47Using camera gestures . . . . . . . . . . . 48

Chapter 3. You and your computer . . 51Accessibility and comfort . . . . . . . . . . 51

Ergonomic information. . . . . . . . . . 51Comfort . . . . . . . . . . . . . . . 52Accessibility information . . . . . . . . . 52

Traveling with your computer . . . . . . . . . 53Travel tips . . . . . . . . . . . . . . . 53Travel accessories . . . . . . . . . . . 53

Chapter 4. Security . . . . . . . . . . 55Using passwords. . . . . . . . . . . . . . 55

Typing passwords . . . . . . . . . . . 55Power-on password . . . . . . . . . . . 55Supervisor password . . . . . . . . . . 56Hard disk passwords . . . . . . . . . . 57

Solid-state drive security. . . . . . . . . . . 59Setting the security chip . . . . . . . . . . . 60Using the fingerprint reader. . . . . . . . . . 61Notice on deleting data from your solid-statedrive. . . . . . . . . . . . . . . . . . . 64Using firewalls . . . . . . . . . . . . . . . 65Protecting data against viruses . . . . . . . . 65

Chapter 5. Recovery overview . . . . 67Recovery overview for the Windows 7 operatingsystem. . . . . . . . . . . . . . . . . . 67

Creating and using recovery media . . . . . 67Performing backup and recovery operations . 68Using the Rescue and Recovery workspace . 69Creating and using a rescue medium . . . . 70Reinstalling preinstalled programs and devicedrivers . . . . . . . . . . . . . . . . 71

© Copyright Lenovo 2014 i

Page 4: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Solving recovery problems . . . . . . . . 71Recovery overview for the Windows 8.1 operatingsystem. . . . . . . . . . . . . . . . . . 72

Refreshing your computer . . . . . . . . 72Resetting your computer to the factory defaultsettings. . . . . . . . . . . . . . . . 72Using the advanced startup options . . . . 73Recovering your operating system if Windows8.1 fails to start. . . . . . . . . . . . . 73Creating and using recovery media . . . . . 73

Chapter 6. Replacing devices . . . . . 75Static electricity prevention. . . . . . . . . . 75Disabling the built-in battery . . . . . . . . . 75Installing or replacing the micro SIM card . . . . 76Replacing the base cover . . . . . . . . . . 77Replacing the solid-state drive . . . . . . . . 78Replacing the wireless LAN card . . . . . . . 80Installing or replacing the wireless WAN card. . . 83

Chapter 7. Enhancing yourcomputer . . . . . . . . . . . . . . . 87Finding ThinkPad options . . . . . . . . . . 87ThinkPad docks . . . . . . . . . . . . . . 87

Chapter 8. Advanced configuration . . 91Installing a new operating system . . . . . . . 91

Installing the Windows 7 operating system . . 91Installing the Windows 8.1 operating system . 92

Installing device drivers . . . . . . . . . . . 93Using the ThinkPad Setup program . . . . . . 93

Main menu . . . . . . . . . . . . . . 94Config menu. . . . . . . . . . . . . . 94Date and Time menu . . . . . . . . . . 98Security menu . . . . . . . . . . . . . 98Startup menu . . . . . . . . . . . . . 102Restart menu . . . . . . . . . . . . . 104Updating the UEFI BIOS . . . . . . . . . 104

Using system management. . . . . . . . . . 104Setting management features . . . . . . . 105

Chapter 9. Preventing problems . . 107General tips for preventing problems . . . . . . 107Making sure device drivers are current . . . . . 108Taking care of your computer . . . . . . . . . 109

Cleaning the cover of your computer . . . . 110

Chapter 10. Troubleshootingcomputer problems . . . . . . . . . 113Diagnosing problems . . . . . . . . . . . . 113Troubleshooting . . . . . . . . . . . . . . 113

Computer stops responding . . . . . . . 113

Spills on the keyboard . . . . . . . . . . 114Error messages . . . . . . . . . . . . 114Errors without messages . . . . . . . . . 115Beep errors . . . . . . . . . . . . . . 116Memory module problems . . . . . . . . 116Networking problems . . . . . . . . . . 117Problems with the keyboard and other pointingdevices . . . . . . . . . . . . . . . . 119Problems with the display and multimediadevices . . . . . . . . . . . . . . . . 119Fingerprint reader problems. . . . . . . . 123Battery and power problems . . . . . . . 123A solid-state drive problem . . . . . . . . 126A software problem . . . . . . . . . . . 126Problems with ports and connectors . . . . 126

Chapter 11. Getting support . . . . 129Before you contact Lenovo . . . . . . . . . . 129Getting help and service . . . . . . . . . . . 129

Using diagnostic programs . . . . . . . . 130Lenovo Support Web site. . . . . . . . . 130Calling Lenovo . . . . . . . . . . . . . 130

Purchasing additional services . . . . . . . . 131

Appendix A. RegulatoryInformation . . . . . . . . . . . . . 133Wireless related information . . . . . . . . . 133

Locations of the UltraConnect™ wirelessantennas . . . . . . . . . . . . . . . 134Locating wireless regulatory notices . . . . 135

Export classification notice . . . . . . . . . . 135Electronic emission notices. . . . . . . . . . 135

Federal Communications CommissionDeclaration of Conformity . . . . . . . . 135Industry Canada Class B emission compliancestatement . . . . . . . . . . . . . . . 136European Union - Compliance to theElectromagnetic Compatibility Directive . . . 136German Class B compliance statement . . . 136Korea Class B compliance statement . . . . 137Japan VCCI Class B compliance statement . . 137Japan compliance statement for productswhich connect to the power mains withrated current less than or equal to 20 A perphase . . . . . . . . . . . . . . . . 137Lenovo product service information forTaiwan . . . . . . . . . . . . . . . . 137

Eurasian compliance mark . . . . . . . . . . 137

Appendix B.WEEE and recyclingstatements . . . . . . . . . . . . . 139Important WEEE information . . . . . . . . . 139Recycling information for Japan . . . . . . . . 139

ii User Guide

Page 5: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Battery recycling information for Brazil . . . . . 140Battery recycling information for Taiwan. . . . . 140Battery recycling information for the EuropeanUnion . . . . . . . . . . . . . . . . . . 141Battery recycling information for the United Statesand Canada. . . . . . . . . . . . . . . . 141

Appendix C. Restriction of HazardousSubstances Directive (RoHS) . . . . 143European Union RoHS . . . . . . . . . . . 143China RoHS. . . . . . . . . . . . . . . . 143

India RoHS . . . . . . . . . . . . . . . . 143Turkish RoHS . . . . . . . . . . . . . . . 143Ukraine RoHS . . . . . . . . . . . . . . . 144

Appendix D. ENERGY STAR modelinformation . . . . . . . . . . . . . 145

Appendix E. Notices . . . . . . . . . 147Trademarks . . . . . . . . . . . . . . . . 148

© Copyright Lenovo 2014 iii

Page 6: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

iv User Guide

Page 7: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Read this first

Be sure to follow the important tips given here to get the most use and enjoyment out of your computer.Failure to do so might lead to discomfort or injury, or cause your computer to fail.

Protect yourself from the heat that your computer generates.

When your computer is turned on or the battery is charging, the base, the palmrest, and some other parts may become hot. The temperature they reachdepends on the amount of system activity and the level of charge in the battery.

Extended contact with your body, even through clothing, could causediscomfort or even a skin burn.

• Avoid keeping your hands, your lap, or any other part of your body incontact with a hot section of the computer for any extended time.

• Periodically take hands from using the keyboard by lifting your hands fromthe palm rest.

Protect yourself from the heat generated by the ac power adapter.

When the ac power adapter is connected to an electrical outlet and yourcomputer, it generates heat.

Extended contact with your body, even through clothing, may cause a skinburn.

• Do not place the ac power adapter in contact with any part of your bodywhile it is in use.

• Never use it to warm your body.

Prevent your computer from getting wet.

To avoid spills and the danger of electrical shock, keep liquids away from yourcomputer.

Protect the cables from being damaged.

Applying strong force to cables may damage or break them.

Route communication lines, or the cables of an ac power adapter, a mouse, akeyboard, a printer, or any other electronic device, so that they cannot be walkedon, tripped over, pinched by your computer or other objects, or in any waysubjected to treatment that could interfere with the operation of your computer.

© Copyright Lenovo 2014 v

Page 8: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Protect your computer and data when moving it.

Before moving a computer equipped with a hard disk drive, do one of thefollowing, and make sure that the power button is off or is blinking:

• Turn it off.

• Put it in sleep mode.

• Put it in hibernation mode.

This will help to prevent damage to the computer, and possible loss of data.

Handle your computer gently.

Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects onyour computer, display, or external devices.

Carry your computer carefully.

• Use a quality carrying case that provides adequate cushioning and protection.

• Do not pack your computer in a tightly packed suitcase or bag.

• Before putting your computer in a carrying case, make sure that it is off, in sleepmode, or in hibernation mode. Do not put a computer in a carrying case while itis turned on.

Important safety informationNote: Read the important safety information first.

This information can help you safely use your notebook computer. Follow and retain all information includedwith your computer. The information in this document does not alter the terms of your purchase agreementor the Lenovo® Limited Warranty. For more information, see “Warranty Information” in the Safety andWarranty Guide that comes with your computer.

Customer safety is important. Our products are developed to be safe and effective. However, personalcomputers are electronic devices. Power cords, power adapters, and other features can create potentialsafety risks that can result in physical injury or property damage, especially if misused. To reduce theserisks, follow the instructions included with your product, observe all warnings on the product and in theoperating instructions, and review the information included in this document carefully. By carefully followingthe information contained in this document and provided with your product, you can help protect yourselffrom hazards and create a safer computer work environment.

Note: This information includes references to power adapters and batteries. In addition to notebookcomputers, some products (such as speakers and monitors) ship with external power adapters. If you havesuch a product, this information applies to your product. In addition, computer products contain a coin-sizedinternal battery that provides power to the system clock even when the computer is unplugged, so thebattery safety information applies to all computer products.

vi User Guide

Page 9: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Conditions that require immediate actionProducts can become damaged due to misuse or neglect. Some product damage is serious enoughthat the product should not be used again until it has been inspected and, if necessary, repaired byan authorized servicer.

As with any electronic device, pay close attention to the product when it is turned on. On very rareoccasions, you might notice an odor or see a puff of smoke or sparks vent from your product. Or youmight hear sounds like popping, cracking or hissing. These conditions might merely mean that aninternal electronic component has failed in a safe and controlled manner. Or, they might indicatea potential safety issue. However, do not take risks or attempt to diagnose the situation yourself.Contact the Customer Support Center for further guidance. For a list of Service and Support phonenumbers, see the following Web site:

http://www.lenovo.com/support/phone

Frequently inspect your computer and its components for damage or wear or signs of danger.If you have any question about the condition of a component, do not use the product. Contactthe Customer Support Center or the product manufacturer for instructions on how to inspect theproduct and have it repaired, if necessary.

In the unlikely event that you notice any of the following conditions, or if you have any safetyconcerns with your product, stop using the product and unplug it from the power source andtelecommunication lines until you can speak to the Customer Support Center for further guidance.

• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that arecracked, broken, or damaged.

• Signs of overheating, smoke, sparks, or fire.

• Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreignsubstances on the battery.

• A cracking, hissing or popping sound, or strong odor that comes from the product.

• Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord orpower adapter.

• The computer product, power cord, or power adapter has been exposed to water.

• The product has been dropped or damaged in any way.

• The product does not operate normally when you follow the operating instructions.

Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured foror by Lenovo, stop using that product until you can contact the product manufacturer for further instructions,or until you get a suitable replacement.

Safety guidelinesAlways observe the following precautions to reduce the risk of injury and property damage.

Service and upgradesDo not attempt to service a product yourself unless instructed to do so by the Customer Support Center oryour documentation. Only use a Service Provider who is approved to repair your particular product.

Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically arereferred to as options. Replacement parts approved for customer installation are referred to as CustomerReplaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate forcustomers to install options or replace CRUs. You must closely follow all instructions when installing orreplacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a

© Copyright Lenovo 2014 vii

Page 10: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

product are zero. Before you remove the covers from a product equipped with a power cord, always makesure that the power is turned off and that the product is unplugged from any power source. If you haveany questions or concerns, contact the Customer Support Center.

Although there are no moving parts in your computer after the power cord has been disconnected, thefollowing warnings are required for your safety.

CAUTION:Hazardous moving parts. Keep fingers and other body parts away.

CAUTION:

Before replacing any CRUs, turn off the computer and wait three to five minutes to let the computercool before opening the cover.

Power cords and power adapters

DANGER

Use only the power cords and power adapters supplied by the product manufacturer.

The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm2, orbetter. For other countries, the suitable types shall be used accordingly.

Never wrap a power cord around a power adapter or other object. Doing so can stress the cord inways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.

Always route power cords so that they will not be walked on, tripped over, or pinched by objects.

Protect power cords and power adapters from liquids. For instance, do not leave your power cordor power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers.Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressedby misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connectorterminals on a power adapter, which can eventually result in overheating.

Always connect power cords and signal cables in the correct order and ensure that all power cordconnectors are securely and completely plugged into receptacles.

Do not use any power adapter that shows corrosion at the ac input pins or shows signs ofoverheating (such as deformed plastic) at the ac input pins or anywhere on the power adapter.

Do not use any power cords where the electrical contacts on either end show signs of corrosion oroverheating or where the power cord appears to have been damaged in any way.

viii User Guide

Page 11: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

To prevent possible overheating, do not cover the power adapter with clothing or other objectswhen the power adapter is plugged into an electrical outlet.

Extension cords and related devicesEnsure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you useare rated to handle the electrical requirements of the product. Never overload these devices. If power stripsare used, the load should not exceed the power strip input rating. Consult an electrician for more informationif you have questions about power loads, power requirements, and input ratings.

Plugs and outlets

DANGER

If a receptacle (power outlet) that you intend to use with your computer equipment appears to bedamaged or corroded, do not use the outlet until it is replaced by a qualified electrician.

Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtaina replacement.

Do not share an electrical outlet with other home or commercial appliances that draw large amountsof electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.

Some products are equipped with a three-pronged plug. This plug fits only into a groundedelectrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it intoa non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for anapproved outlet adapter or to replace the outlet with one that enables this safety feature. Neveroverload an electrical outlet. The overall system load should not exceed 80 percent of the branchcircuit rating. Consult an electrician for more information if you have questions about power loadsand branch circuit ratings.

Be sure that the power outlet you are using is properly wired, easily accessible, and located closeto the equipment. Do not fully extend power cords in a way that will stress the cords.

Be sure that the power outlet provides the correct voltage and current for the product you areinstalling.

Carefully connect and disconnect the equipment from the electrical outlet.

Power supply statement

DANGER

Never remove the cover on a power supply or any part that has the following label attached.

© Copyright Lenovo 2014 ix

Page 12: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Hazardous voltage, current, and energy levels are present inside any component that has this labelattached. There are no serviceable parts inside these components. If you suspect a problem withone of these parts, contact a service technician.

External devicesCAUTION:Do not connect or disconnect any external device cables other than USB cables while the computerpower is on; otherwise, you might damage your computer. To avoid possible damage to attacheddevices, wait at least five seconds after the computer is shut down to disconnect external devices.

General battery notice

DANGER

Personal computers manufactured by Lenovo contain a coin-cell battery to provide power tothe system clock. In addition, many mobile products, such as notebook computers, utilize arechargeable battery pack to provide system power when in portable mode. Batteries supplied byLenovo for use with your product have been tested for compatibility and should only be replacedwith approved parts.

Never attempt to open or service any battery. Do not crush, puncture, or incinerate batteries orshort circuit the metal contacts. Do not expose the battery to water or other liquids. Only rechargethe battery pack strictly according to instructions included in the product documentation.

Battery abuse or mishandling can cause the battery to overheat, which can cause gasses or flameto “vent” from the battery pack or coin-cell battery. If your battery is damaged, or if you notice anydischarge from your battery or the buildup of foreign materials on the battery leads, stop using thebattery and obtain a replacement from the battery manufacturer.

Batteries can degrade when they are left unused for long periods of time. For some rechargeablebatteries (particularly Lithium Ion batteries), leaving a battery unused in a discharged state couldincrease the risk of a battery short circuit, which could shorten the life of the battery and also canpose a safety hazard. Do not let rechargeable Lithium-Ion batteries completely discharge or storethese batteries in a discharged state.

Notice for lithium coin-cell battery

DANGER

Danger of explosion if battery is incorrectly replaced.

Do not:

• Throw or immerse into water

• Heat to more than 100°C (212°F)

• Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

The following statement applies to users in the state of California, U.S.A.

California Perchlorate Information:

x User Guide

Page 13: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.

Perchlorate Material - special handling may apply, Seewww.dtsc.ca.gov/hazardouswaste/perchlorate

Notice for built-in rechargeable battery

DANGER

Do not attempt to replace the internal rechargeable lithium batteries. Contact Lenovo Support forfactory replacement.

Heat and product ventilation

DANGER

Computers, ac power adapters, and many accessories can generate heat when turned on and whenbatteries are charging. Notebook computers can generate a significant amount of heat due to theircompact size. Always follow these basic precautions:

• When your computer is turned on or the battery is charging, the base, the palm rest, and someother parts may become hot. Avoid keeping your hands, your lap, or any other part of yourbody in contact with a hot section of the computer for any extended length of time. When youuse the keyboard, avoid keeping your palms on the palm rest for a prolonged period of time.Your computer generates some heat during normal operation. The amount of heat depends onthe amount of system activity and the battery charge level. Extended contact with your body,even through clothing, could cause discomfort or even a skin burn. Periodically take breaksfrom using the keyboard by lifting your hands from the palm rest; and be careful not to usethe keyboard for any extended length of time.

• Do not operate your computer or charge the battery near flammable materials or in explosiveenvironments.

• Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, andreliable operation. These features might inadvertently become blocked by placing the product ona bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features.

• When the ac power adapter is connected to an electrical outlet and your computer, it generatesheat. Do not place the adapter in contact with any part of your body while using it. Never use theac power adapter to warm your body. Extended contact with your body, even through clothing,may cause a skin burn.

For your safety, always follow these basic precautions with your computer:

• Keep the cover closed whenever the computer is plugged in.

• Regularly inspect the outside of the computer for dust accumulation.

• Remove dust from vents and any perforations in the bezel. More frequent cleanings might berequired for computers in dusty or high-traffic areas.

• Do not restrict or block any ventilation openings.

• Do not operate your computer inside furniture, as this might increase the risk of overheating.

• Airflow temperatures into the computer should not exceed 35°C (95°F).

© Copyright Lenovo 2014 xi

Page 14: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Electrical current safety information

DANGER

Electric current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

• Do not use your computer during a lightning storm.

• Do not connect or disconnect any cables or perform installation, maintenance, or reconfigurationof this product during an electrical storm.

• Connect all power cords to a properly wired and grounded electrical outlet.

• Connect to properly wired outlets any equipment that will be attached to this product.

• Whenever possible, use one hand only to connect or disconnect signal cables.

• Never turn on any equipment when there is evidence of fire, water, or structural damage.

• Do not use your computer until all internal parts enclosures are fastened into place. Never usethe computer when internal parts and circuits are exposed.

DANGER

Connect and disconnect cables as described in the following procedures when installing, moving,or opening covers on this product or attached devices.

To connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlets.

5. Turn devices ON.

To disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlets.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

The power cord must be disconnected from the wall outlet or receptacle before installing all otherelectrical cables connected to the computer.

The power cord may be reconnected to the wall outlet or receptacle only after all other electricalcables have been connected to the computer.

Liquid crystal display noticeCAUTION:The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer cancause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on yourhands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms arepresent after washing, get medical care.

Note: For products with mercury-containing fluorescent lamps (for example, non-LED), the fluorescent lampin the liquid crystal display (LCD) contains mercury; dispose of according to local, state, or federal laws.

Using headphones or earphonesIf your computer has both a headphone connector and an audio-out connector, always use the headphoneconnector for headphones (also called a headset) or earphones.

xii User Guide

Page 15: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

CAUTION:Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment ofthe equalizer to maximum increases the earphone and headphone output voltage and the soundpressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level.

Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if theoutput of the headphone or earphone connectors do not comply with specifications of EN 50332-2. Theheadphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specificationlimits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect againsthearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7limits) for a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN50332-2 can be dangerous due to excessive sound pressure levels.

If your Lenovo computer came with headphones or earphones in the package, as a set, the combination ofthe headphones or earphones and the computer already complies with the specifications of EN 50332-1.If different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due toexcessive sound pressure levels.

Additional safety information

Plastic bag notice

DANGER

Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid dangerof suffocation.

Choking hazard notice

CHOKING HAZARD – Product contains small parts.Keep away from children under three years.

Polyvinyl Chloride (PVC) cable and cord notice

Many personal computer products and accessories contain cords, cables or wires, such as power cords orcords to connect the accessory to a personal computer. If this product has such a cord, cable or wire, thenthe following warning applies:

WARNING: Handling the cord on this product or cords associated with accessories sold with this productwill expose you to lead, a chemical known to the State of California to cause cancer, and birth defects orother reproductive harm. Wash hands after handling.

Save these instructions.

© Copyright Lenovo 2014 xiii

Page 16: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

xiv User Guide

Page 17: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Chapter 1. Product overview

This chapter provides information about the locations of connectors, locations of important product labels,computer features, specifications, operating environment, and preinstalled programs.

• “Locating computer controls, connectors, and indicators” on page 1

• “Locating important product information” on page 10

• “Features” on page 12

• “Specifications” on page 13

• “Operating environment” on page 14

• “Lenovo programs” on page 14

Locating computer controls, connectors, and indicatorsThis section introduces the computer hardware features to give you the basic information you will needto start using the computer.

Note: Your computer might look different from the illustrations in this topic.

Front view

Figure 1. Front view

1 Camera 6 ThinkPad® trackpad

2 Microphones 7 TrackPoint® pointing stick

3 Power button 8 Adaptive Keys

4 Fingerprint reader 9 Screen (multi-touch screen on some models)

5 NFC logo (on some models) 10 Ambient light sensor

© Copyright Lenovo 2014 1

Page 18: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

1 Camera

Use the camera to take pictures or hold a video conference. For more information, see “Using the camera”on page 47.

2 Microphones

The built-in microphones capture sound and voice when used with a program capable of handling audio.

3 Power button

Use the power button to turn on the computer.

To turn off the computer, use the Start menu shutdown option on the Microsoft® Windows® 7 operatingsystem. For the Windows 8.1 operating system, move the pointer to the top-right or bottom-right corner ofthe screen to display the charms. Then click Settings ➙ Power ➙ Shut down.

If your computer stops responding and you cannot turn it off, press and hold the power button for fourseconds or more. If the computer still is not responding, remove the ac power adapter and use theemergency-reset hole to reset the computer. See “Bottom view” on page 7.

You also can program the power button so that by pressing the power button you can turn off the computeror put the computer into sleep or hibernation mode. To achieve this, you need to change your power plansettings. To change the power plan settings, do the following:

• For Windows 8.1: Go to the desktop screen. Right-click the battery-status icon in the Windowsnotification area, click Power Options ➙ Choose what the power button does, and then set thepower plan as you desired.

• For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions onhow to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operatingsystem” on page 15.

4 Fingerprint reader

Fingerprint authentication technology provides simple and secure user access by associating your fingerprintwith passwords. For more information, see “Using the fingerprint reader” on page 61.

5 NFC logo (on some models)

If there is a near-field-communication (NFC) logo on the ThinkPad trackpad, it indicates that your computersupports the NFC feature. For more information, see “Using the NFC connection” on page 43.

ThinkPad pointing device

6 TrackPoint pointing stick7 ThinkPad trackpadThe keyboard contains the Lenovo unique ThinkPad pointing devices. Pointing, selecting, and dragging areall part of a single process that you can perform without moving your fingers from a typing position. Formore information, see “Using the ThinkPad pointing device” on page 33.

8 Adaptive Keys

Your computer has a row of Adaptive Keys to help you work easily and effectively. The icons on the AdaptiveKeys change dynamically depending on the application you are using. For more information, see “Using theAdaptive Keys” on page 24.

9 Screen (multi-touch screen on some models)

For more information, see “Using the multi-touch screen” on page 21.

2 User Guide

Page 19: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

10 Ambient light sensor

The ambient light sensor detects the surrounding light conditions. Then the computer adjusts the screenbrightness and keyboard backlight accordingly.

Right-side view

Figure 2. Right-side view

1 USB 3.0 connector 3 Fan louvers

2 Ethernet extension connector 4 Security-lock slot

1 USB 3.0 connector

The Universal Serial Bus (USB) 3.0 connector is used for connecting USB-compatible devices, such as aUSB printer or a digital camera.

Attention: When you attach a USB cable to the USB 3.0 connector, ensure that the USB mark is facingupward. Otherwise the connector might be damaged.

2 Ethernet extension connector

The Ethernet extension connector on your computer is not a standard Ethernet connector. Use the Ethernetextension adapter that comes with your computer to connect the computer to a local area network (LAN).For more information, see “Ethernet connections” on page 39.

DANGER

To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet extensionadapter.

3 Fan louvers

The fan louvers and internal fan enable air to circulate in the computer and to ensure proper cooling,especially the cooling of the microprocessor.

Chapter 1. Product overview 3

Page 20: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Note: To ensure proper airflow, do not place any obstacles in front of the fan louvers.

4 Security-lock slot

To protect your computer from theft, you can purchase a security cable lock that fits the security-lockslot to lock the computer to a stationary object.

Note: You are responsible for evaluating, selecting, and implementing the locking device and securityfeature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performanceof the locking device and security feature.

4 User Guide

Page 21: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Left-side view

Figure 3. Left-side view

1 Power connector 4 Mini DisplayPort® connector

2 Lenovo OneLink connector 5 Always-on USB 3.0 connector

3 HDMI™ connector 6 Audio connector

1 Power connector

When the ac power adapter is connected to the ac power connector, the ac power adapter provides powerto the computer and charges the battery.

2 Lenovo OneLink connector

When a supported ThinkPad OneLink Dock or ThinkPad OneLink Pro Dock option is connected to theLenovo OneLink connector, the option can not only extend the computer capabilities but also provide powerto the computer and charge the battery.

To use the Lenovo OneLink connector, you need to remove the connector cover from the Lenovo OneLinkconnector first. Ensure that you keep the connector cover. Reattach it to the Lenovo OneLink connectorwhen you are not using the Lenovo OneLink connector.

3 HDMI™ connector

High-Definition Multimedia Interface (HDMI) connector is a digital audio and video interface that canconnect a compatible digital audio device or video monitor, such as a DVD player or a high-definitiondigital television (HDTV).

4 Mini DisplayPort® connector

Use the Mini DisplayPort connector to connect your computer to a compatible projector, external monitor, orhigh-definition television. For more information, see “Using the Mini DisplayPort connector” on page 45.

Chapter 1. Product overview 5

Page 22: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

5 Always-on USB 3.0 connector

The Always-on USB 3.0 connector is used for connecting USB-compatible devices, such as a USB printer ora digital camera.

By default, the Always-on USB 3.0 connector enables you to charge some mobile digital devices andsmartphones in the following situations:

• When your computer is on or in sleep mode

• When your computer is in hibernation mode or is turned off, but connected to ac power

If you want to charge these devices when the computer is in hibernation mode or is turned off, and thecomputer is not connected to ac power, do the following:

• For Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power.Then select the Enable USB charge from the computer battery even when the computer is off checkbox under Always-on USB.

• For Windows 7: Start the Power Manager program and click the Global Power Settings tab. Thenselect the Enable USB charge from the computer battery even when the computer is off checkbox, and click OK or Apply.

Attention: When you attach a USB cable to this connector, ensure that the USB mark is facing upward.Otherwise the connector might be damaged.

6 Audio connector

Connect headphones or a headset that has a 3.5-mm (0.14-inch), 4-pole plug to the audio connector tolisten to the sound from the computer.

Notes:

• If you are using a headset with a function switch, for example, a headset for an iPhone mobile digitaldevice, do not press this switch while using the headset. If you press the switch, the headset microphonewill be disabled, and the integrated microphones on the computer will be enabled instead.

• The audio connector does not support a conventional microphone. For more information, see “Usingaudio features” on page 46.

6 User Guide

Page 23: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Bottom view

Figure 4. Bottom view

1 Fan louvers 3 Emergency-reset hole

2 Speakers

1 Fan louvers

The fan louvers and internal fan enable air to circulate in the computer and to ensure proper cooling,especially the cooling of the microprocessor.

Note: To ensure proper airflow, do not place any obstacles in front of the fan louvers.

2 Speakers

Your computer is equipped with a pair of stereo speakers.

3 Emergency-reset hole

If the computer stops responding and you cannot turn it off by pressing the power button, remove the acpower adapter and insert a straightened paper clip into the emergency-reset hole to reset the computer.

Chapter 1. Product overview 7

Page 24: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Rear view

Figure 5. Rear view

1 Micro-SIM-card tray (on some models)

1 Micro-SIM-card tray (on some models)

If your computer supports the wireless wide area network (WAN) feature, a micro Subscriber IdentificationModule (SIM) card might be required to establish wireless WAN connections. Depending on the country orregion of delivery, a micro SIM card might be already installed in the micro-SIM-card tray.

Note: Ensure that you use a micro SIM card. Do no use a standard-sized SIM card. The standard-sizedSIM card is not compatible.

To install or replace the micro SIM card, see “Installing or replacing the micro SIM card” on page 76.

8 User Guide

Page 25: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Status indicatorsThe status indicators show the current status of your computer.

Note: Your computer might have slight variations from the following illustrations.

1 Caps Lock indicator

• On: Caps Lock mode is turned on. You can type all alphabetic characters (A-Z) in upper case withoutpressing the Shift key. To turn off the Caps Lock mode, press the left Shift key twice.

• Off: Caps Lock mode is turned off. To turn on Caps Lock mode, press the left Shift key twice.

2 Camera-status indicator

• On: The camera is turned on.

• Off: The camera is turned off.

3 4 System-status indicators

The indicator in the ThinkPad logo and the indicator in the center of the power button show the systemstatus of the computer.

• Blink three times: The computer is initially connected to power.

• On: The computer is on (in normal mode).

Chapter 1. Product overview 9

Page 26: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• Blink fast: The computer is entering sleep or hibernation mode.

• Blink slowly: The computer is in sleep mode.

• Off: The computer is off or in hibernation mode.

Locating important product informationThis section provides information to help you locate the machine type and model label, the FCC ID and ICCertification label, the Windows Certificate of Authenticity label, and the Genuine Microsoft label.

Machine type and model informationThe machine type and model label identifies your computer. When you contact Lenovo for help, the machinetype and model information helps support technicians to identify your computer and provide faster service.

The following figure shows the location of the machine type and model of your computer.

FCC ID and IC Certification informationThere is no FCC ID or IC Certification number for the wireless communication cards shown on the enclosureof the computer. On some models, Lenovo provides you the information about the location of the FCC IDand IC Certification number label on the computer base cover.

The following figure shows the information about the locations of the FCC ID and IC Certification numberlabels.

10 User Guide

Page 27: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

The FCC ID and IC Certification number labels are affixed on the wireless WAN card 1 and wireless LANcard 2 installed in your computer.

Note: Use only Lenovo-authorized wireless communication cards for the computer. If you install anunauthorized wireless communication card that is not approved for use in your computer, an error messagewill be displayed and the computer will beep when you turn on the computer.

Certificate of Authenticity informationThe Certificate of Authenticity label is provided on models that are licensed to use a Windows 7operating system. The licensed Windows version and product key associated with the computer are printedon this label. Record this information and keep it in a safe place. You might need these numbers to startyour computer or reinstall the Windows 7 operating system.

For more information about the Certificate of Authenticity label, go to:http://www.microsoft.com/en-us/howtotell/Hardware.aspx

The following figure shows the location of the Certificate of Authenticity label on the computer cover.

Chapter 1. Product overview 11

Page 28: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Genuine Microsoft labelThe Genuine Microsoft label is provided on models that are licensed to use a Windows 8.1 operatingsystem. The version of the Windows 8.1 operating system is printed on the label. If your computer model islicensed to use the Windows 8.1 Pro operating system, that license also permits you to use the Windows7 Professional operating system in place of the Windows 8.1 Pro operating system if you prefer. Lenovocomputers that are licensed for use with a Windows 8.1 operating system are shipped with the Windows 8.1license key digitally encoded into the computer hardware. Depending on the computer model, the GenuineMicrosoft label can be on the computer cover, under the battery, or on the power adapter.

For more information about the Genuine Microsoft label, go to:http://www.microsoft.com/en-us/howtotell/Hardware.aspx

The following figure shows the location of the Genuine Microsoft label on the computer base cover.

FeaturesThis topic provides information about the computer features.

Microprocessor

• To view the microprocessor information of your computer, do the following:

– For Windows 8.1: Go to the desktop screen, move the pointer to the top-right or bottom-right corner ofthe screen to display the charms. Then click Settings ➙ PC info.

– For Windows 7: Click Start, right-click Computer, and then click Properties.

Memory

• Double data rate 3 low voltage synchronous dynamic random access memory (DDR3 LV SDRAM)

Storage device

• M.2 solid-state drive

Display

• Color display with the thin-film transistor (TFT) technology

• Display size: 355.6 mm (14 inches)

• Display resolution: 2560-by-1440 or 1600-by-900, depending on the model

• Brightness control

12 User Guide

Page 29: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• Camera

• Microphones

• Multi-touch technology (on some models)

Adaptive Keyboard

• 5-row keyboard with backlight function

• Adaptive Keys

• ThinkPad TrackPoint pointing device and trackpad

Interface

• Audio connector

• Lenovo OneLink connector

• External monitor connectors (HDMI and Mini DisplayPort connectors)

• Always-on USB 3.0 connector

• USB 3.0 connector

• Ethernet extension connector

GPS and wireless features

• Global Positioning System (GPS) satellite receiver (on models with wireless WAN)

• Integrated Bluetooth

• Integrated wireless LAN

• Integrated wireless WAN (on some models)

• NFC (on some models)

Security feature

• Fingerprint reader

SpecificationsSize

• Wide Quad High Definition (WQHD) models with the touch feature:

– Width: 331 mm (13.03 inches)

– Depth: 227.1 mm (8.94 inches)

– Height: 13.9 mm to 20.15 mm (0.55 inch to 0.79 inch)

• WQHD models without the touch feature:

– Width: 331 mm (13.03 inches)

– Depth: 226.5 mm (8.92 inches)

– Height: 13.2 mm to 19.2 mm (0.52 inch to 0.76 inch)

• High Definiton (HD) Plus models:

– Width: 331 mm (13 inches)

– Depth: 226.8 mm (8.92 inches)

– Height: 13.6 mm to 19.65 (0.54 inch to 0.77 inch)

Chapter 1. Product overview 13

Page 30: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Heat output

• 45 W (154 Btu/hr) maximum

• 65 W (222 Btu/hr) maximum

Power source (ac power adapter)

• Sine-wave input at 50 to 60 Hz

• Input rating of the ac power adapter: 100 to 240 V ac, 50 to 60 Hz

Battery status

• For the percentage of remaining battery power, go to the desktop screen and check the battery-statusicon in the Windows notification area.

Operating environmentThis section provides information about the operating environment of the computer.

Environment

• Maximum altitude without pressurization: 3048 m (10 000 ft)

• Temperature

– At altitudes up to 2438 m (8000 ft)

– Operating: 5.0°C to 35.0°C (41°F to 95°F)

– Storage: 5.0°C to 43.0°C (41°F to 109°F)

– At altitudes above 2438 m (8000 ft)

Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F)

Note: When you charge the battery, its temperature must be at least 10°C (50°F).

• Relative humidity:

– Operating: 8% to 95% at wet bulb: 23℃ (73℉)

– Storage: 5% to 95% at wet bulb: 27℃ (81℉)

If possible, place your computer in a well-ventilated and dry area without direct exposure to sunshine.

Attention:

• Keep electrical appliances such as an electric fan, radio, high-powered speakers, air conditioner, andmicrowave oven away from your computer. The strong magnetic fields generated by electrical appliancescan damage the monitor and data on the solid-state drive or solid-state drive.

• Do not place any beverages on top of or beside the computer or other attached devices. If liquid is spilledon or in the computer or an attached device, a short circuit or other damage might occur.

• Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage.

Lenovo programsYour computer comes with Lenovo programs to help you work easily and securely. The available programsmight vary depending on the preinstalled Windows operating system.

To learn more about the programs and other computing solutions offered by Lenovo, go to:http://www.lenovo.com/support.

14 User Guide

Page 31: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Accessing Lenovo programs on the Windows 7 operating systemOn the Windows 7 operating system, you can access Lenovo programs from either the LenovoThinkVantage® Tools program or from Control Panel.

Accessing Lenovo programs from the Lenovo ThinkVantage Tools program

To access Lenovo programs from the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙Lenovo ThinkVantage Tools. Then double-click a program icon to access the program.

Note: If a program icon is dimmed in the navigation window of the Lenovo ThinkVantage Tools program, itindicates that you need to manually install the program. To manually install the program, double-click theprogram icon. Then, follow the instructions on the screen. When the installation process completes, theprogram icon will be activated.

The following table lists the programs and the corresponding icon names on the navigation window of theLenovo ThinkVantage Tools program.

Note: Depending on the model, some of the programs might not be available.

Table 1. Programs in the Lenovo ThinkVantage Tools program

Program Icon name

Access Connections™ Internet Connection

Client Security Solution Enhanced Security

Communications Utility Web Conferencing

Fingerprint Manager Pro Fingerprint Reader

Lenovo QuickCast Lenovo QuickCast

Lenovo QuickControl Lenovo QuickControl

Lenovo Solution Center System Health and Diagnostics

Mobile Broadband Connect 3G Mobile Broadband

Password Manager Password Vault

Power Manager Power Controls

Recovery Media Factory Recovery Disks

Rescue and Recovery® Enhanced Backup and Restore

System Update Update and Drivers

Accessing Lenovo programs from Control Panel

To access Lenovo programs from Control Panel, click Start ➙ Control Panel. Then depending on theprogram you want to access, click the corresponding section and then click the corresponding green text.

Note: If you cannot find the program you need in Control Panel, open the navigation window of the LenovoThinkVantage Tools program and double-click the corresponding dimmed icon to install the program youneed. Then, follow the instructions on the screen. When the installation process completes, the programicon will be activated, and you can find the program in Control Panel.

The following table lists the programs and the corresponding sections and green texts in Control Panel.

Notes:

• Depending on the model, some of the programs might not be available.

Chapter 1. Product overview 15

Page 32: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• The Lenovo QuickCast program and the Lenovo QuickControl program are not listed in Control Panel.Use the Lenovo ThinkVantage Tools program to access them.

Table 2. Programs in Control Panel

Program Control Panel section Green text in Control Panel

Access Connections Network and Internet Lenovo - Internet Connection

Client Security Solution System and Security Lenovo - Enhanced Security

Communications Utility Hardware and Sound Lenovo - Web Conferencing

Fingerprint Manager Pro System and Security

Hardware and Sound

Lenovo - Fingerprint Manager Pro

or

Lenovo - Notebook FingerprintReader

Lenovo Solution Center System and Security Lenovo - System Health andDiagnostics

Message Center Plus Programs Messages from Lenovo

Mobile Broadband Connect Network and Internet Lenovo - 3G Mobile Broadband

Password Manager System and Security

User Accounts and Family Safety

Lenovo - Password Vault

Power Manager Hardware and Sound

System and Security

Lenovo - Power Controls

Recovery Media System and Security Lenovo - Factory Recovery Disks

Rescue and Recovery System and Security Lenovo - Enhanced Backup andRestore

System Update System and Security Lenovo - Update and Drivers

Accessing Lenovo programs on the Windows 8.1 operating systemIf your computer is preinstalled with the Windows 8.1 operating system, to access Lenovo programs,press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot findthe program you need, move the pointer to the top-right or bottom-right corner of the screen to display thecharms. Then click the Search charm to search for the desired program.

Your computer supports the following Lenovo programs:

• Fingerprint Manager Pro

• Lenovo Companion

• Lenovo QuickCast

• Lenovo QuickControl

• Lenovo Settings

• Lenovo Solution Center

• Lenovo Support

• Lenovo Tools

• Password Manager

• System Update

Note: The Password Manager program is not preinstalled on Windows 8.1 computers. You can downloadthe Password Manager program from the Lenovo Support Web site http://www.lenovo.com/support.

16 User Guide

Page 33: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Lenovo program overviewThis topic provides information about some Lenovo programs.

Note: Depending on the model, some of the programs might not be available.

• Access Connections (Windows 7)

The Access Connections program is a connectivity assistant program for creating and managing locationprofiles. Each location profile stores all the network and Internet configuration settings needed forconnecting to a network infrastructure from a specific location such as a home or an office.

By switching between location profiles as you move your computer from place to place, you can quicklyand easily connect to a network with no need to manually reconfigure your settings and restart thecomputer each time.

• Client Security Solution (Windows 7)

The Client Security Solution program protects your computer by securing client data and deflectingsecurity breach attempts. It also can help manage your passwords, recover a forgotten password,monitor security settings on your computer, and suggest how to enhance the computer security.

• Communications Utility (Windows 7)

The Communications Utility program enables you to configure settings for the integrated camera andaudio devices.

• Lenovo ThinkVantage Tools (Windows 7)

The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easyaccess to various program, such as Fingerprint Manager Pro, Lenovo Solution Center, and so on.

• Message Center Plus (Windows 7)

The Message Center Plus program automatically displays messages to inform you about important noticesfrom Lenovo, such as alerts on system updates and alerts on conditions that require your attention.

• Mobile Broadband Connect (Windows 7)

The Mobile Broadband Connect program enables you to connect the computer to the mobile broadbandnetwork through a supported wireless WAN card.

• Power Manager (Windows 7)

The Power Manager program provides convenient, flexible, and complete power management for thecomputer. It enables you to adjust your computer power settings to achieve the best balance betweenperformance and power saving.

• Recovery Media (Windows 7)

The Recovery Media program enables you to restore the contents of the solid-state drive to the factorydefault settings.

• Rescue and Recovery (Windows 7)

The Rescue and Recovery program is a one-button recovery and restore solution. It includes a set ofself-recovery tools to help you diagnose computer problems, get help, and recover from system crashes,even if you cannot start the Windows operating system.

• Lenovo Companion (Windows 8.1)

Through the Lenovo Companion program, you can get the information about the accessories for yourcomputer, view blogs and articles about your computer, and check for other recommended programs.

• Lenovo Settings (Windows 8.1)

The Lenovo Settings program enables you to enhance your computing experience by turning yourcomputer into a portable hotspot, configuring camera and audio settings, optimizing your power settings,and creating and managing multiple network profiles.

Chapter 1. Product overview 17

Page 34: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• Lenovo Support (Windows 8.1)

The Lenovo Support program enables you to register your computer with Lenovo, check the computerhealth condition and battery status, download and view user manuals, get the warranty information ofyour computer, and explore help and support information.

• Lenovo Tools (Windows 8.1)

The Lenovo Tools program helps you work more easily and securely by providing easy access to variousprogram, such as Fingerprint Manager Pro, Lenovo Solution Center, and so on.

• Fingerprint Manager Pro (Windows 7 and Windows 8.1)

If your computer comes with a fingerprint reader, the Fingerprint Manager Pro program enables youto enroll your fingerprint and associate it with your Windows password. As a result, the fingerprintauthentication can replace your password and enable simple and secure user access.

• Lenovo QuickCast (Windows 7 and Windows 8.1)

The Lenovo QuickCast program provides you with a quick and easy way to send files and uniformresource locators (URLs) between two devices.

• Lenovo QuickControl (Windows 7 and Windows 8.1)

The Lenovo QuickControl program enables you to control your computer remotely through yoursmartphone, such as controlling the pointer, changing projection settings, and managing foregroundapplications and windows.

• Lenovo Solution Center (Windows 7 and Windows 8.1)

The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. Itcombines diagnostic tests, system information collection, security status, and support information, alongwith hints and tips for optimal system performance.

• Password Manager (Windows 7 and Windows 8.1)

The Password Manager program automatically captures and fills in authentication information forWindows programs and Web sites.

• System Update (Windows 7 and Windows 8.1)

The System Update program enables you to keep the software on the computer up-to-date bydownloading and installing software packages, including ThinkVantage programs, device drivers, UnifiedExtensible Firmware Interface (UEFI) basic input/output system (BIOS) updates, and other third-partyprograms.

18 User Guide

Page 35: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Chapter 2. Using your computer

This chapter provides information on using some of the computer components.

• “Registering your computer” on page 19

• “Frequently asked questions” on page 19

• “Using the multi-touch screen” on page 21

• “Using the Adaptive Keys” on page 24

• “Using the ThinkPad pointing device” on page 33

• “Power management” on page 34

• “Connecting to the network” on page 38

• “Using the NFC connection” on page 43

• “Presentations and multimedia” on page 43

• “Using audio features” on page 46

• “Using the camera” on page 47

Registering your computerWhen you register your computer, information is entered into a database, which enables Lenovo to contactyou in case of a recall or other severe problem. In addition, some locations offer extended privileges andservices to registered users.

When you register your computer with Lenovo, you also will receive the following benefits:

• Quicker service when you call Lenovo for help

• Automatic notification of free software and special promotional offers

To register your computer with Lenovo, do one of the following:

• Go to http://www.lenovo.com/register and follow the instructions on the screen to register your computer.

• Connect your computer to the Internet and register your computer through a preinstalled registrationprogram:

– For Windows 8.1: Open the Lenovo Support program, click Registration, and then follow theinstructions on the screen to register your computer.

– For Windows 7: The preinstalled Lenovo Product Registration program launches automatically after youhave used your computer for a time. Follow the instructions on the screen to register your computer.

Frequently asked questionsThis topic provides a few tips that will help you optimize the use of your ThinkPad notebook computers.

To ensure that you receive the best performance from your computer, browse the following Web page to findinformation such as aids for troubleshooting and answers to frequently asked questions:http://www.lenovo.com/support/faq

Can I get my user guide in another language?

• To download the user guide in another language, go to http://www.lenovo.com/support. Then followthe instructions on the screen.

© Copyright Lenovo 2014 19

Page 36: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

How do I use battery power more effectively when I am on the go?

• To conserve power, or to suspend operation without exiting programs or saving files, see “Power-savingmodes” on page 36.

• To achieve the best balance between performance and power saving, change power plan settings.See “Managing the battery power” on page 36.

• If your computer will be turned off for an extended period of time, follow the instructions in “Disablingthe built-in battery” on page 75 to disable the internal built-in battery so as to prevent battery powerfrom draining.

How do I securely dispose of data stored on the solid-state drive?

• Study Chapter 4 “Security” on page 55 to find out how you can protect your computer from theft andunauthorized use.

• Use the Password Manager program to protect the data stored on your computer. For more information,see the help information system of the program.

• Before you dispose of the data on the solid-state drive, be sure to read the topic “Notice on deleting datafrom your solid-state drive” on page 64.

How do I get connected in different locations?

• To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq.

• Take advantage of the networking features provided by the Access Connections program (on theWindows 7 operating system) or Location Awareness in the Lenovo Settings program (on the Windows8.1 operating system).

• To learn more about using the wireless features of your computer, refer to “Wireless connections” onpage 39.

• To travel more confidently, be sure to check the tips in “Traveling with your computer” on page 53.

• Tap the wireless icon in the Function mode to enable or disable the wireless features. For moreinformation on how to display the Function mode, see “Adaptive Keys overview” on page 25.

How do I give presentations or attach an external monitor?

• Ensure that you follow the procedure in the topic “Using an external monitor” on page 44.

• With the Extend desktop function, you can display output on both the computer display and the externalmonitor. See “Using dual displays” on page 45.

I have been using the computer for some time already, and it is getting slower. What should I do?

• Follow the “General tips for preventing problems” on page 107.

• Diagnose problems yourself by using the preinstalled diagnostic software. See “Diagnosing problems” onpage 113.

• A recovery tool is provided on your computer solid-state drive. For more information, see Chapter 5“Recovery overview” on page 67.

Can I change the Windows 8.1 startup behavior to open either the desktop or the Start screen?

• On the Windows 8.1 operating system, you can set the computer to open either the desktop or the Startscreen by default. To set the default startup screen, do the following:

1. On the desktop, move your pointer to the taskbar at the bottom of the screen and right-click onthe taskbar.

2. Click Properties. The Taskbar and Navigation properties window is displayed.

20 User Guide

Page 37: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

3. On the Navigation tab, locate the Start screen section, and then do one of the following:

– To set the desktop as your default startup screen, select When I sign in or close all apps on ascreen, go to the desktop instead of Start so a check is visible.

– To set the Start screen as your default startup screen, remove the check from the When I sign inor close all apps on a screen, go to the desktop instead of Start checkbox.

4. Click OK to save the new setting.

This feature is not available on the Windows 8 operating system.

Print the following sections and keep them with your computer in case you are unable to access thisonline help when necessary.

• “Installing a new operating system” on page 91

• “Computer stops responding” on page 113

• “Power problems” on page 124

Using the multi-touch screenThis topic provides instructions on how to use the multi-touch screen that is available on some models.

Common touch gestures and mouse actions

The following table lists some common touch gestures and the corresponding mouse actions that isapplicable to the Windows 7 operating system and Windows 8.1 operating system.

Note: Your computer screen might look different from the following illustrations.

Tasks Touch gestures (touch models only) Mouse actions

To open an application or performan action on an open application,such as Copy, Save, and Delete,depending on the application

Tap. Click.

To scroll through items, such as lists,pages, and photos

Slide. Scroll the mouse wheel, move thescroll bar, or click the scroll arrow.

To move an object Drag an item to the desired location. Click, hold, and drag an item.

Chapter 2. Using your computer 21

Page 38: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Tasks Touch gestures (touch models only) Mouse actions

To zoom out Move two fingers closer together. Press the Ctrl key while scrolling themouse wheel backward.

To zoom in Move two fingers farther apart. Press the Ctrl key while scrolling themouse wheel forward.

To rotate an item Put two or more fingers on anitem, and then rotate your fingers(supported only on some models).

If the application supports rotation,click the rotation icon.

To open a menu with multiple options Tap and hold. Double-click.

Touch gestures and mouse actions for Windows 8.1 operating systems

The following table lists some touch gestures and the corresponding mouse actions supported by theWindows 8.1 operating systems.

Note: Your computer screen might look different from the following illustrations.

22 User Guide

Page 39: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Tasks Touch gestures (touch models only) Mouse actions

To display the charms that containsystem commands, such as Start,Settings, Search, Share, andDevices

Swipe in from the right edge. Move the pointer to the bottom-rightor top-right corner of your screen.

To cycle through and switch to openapplications

Swipe in from the left edge. Move the pointer to the top-left cornerof your screen, and then click. Keepclicking to cycle through the openapplications.

To view the recently used applicationsor select an active application fromthe list

Swipe in and out on the left edge. Move the pointer to the top-left cornerof the screen, and then move thepointer downward along the left edge.To make a selection, click the desiredapplication.

To view all applications on the Startscreen

• Swipe up to the top edge.

• Tap the downward arrow ( )located near the bottom-left cornerof the Start screen.

Click the downward arrow ( )located near the bottom-left corner ofthe Start screen.

To customize tiles on the Start screen,or uninstall an application

• Swipe in from the top or bottomedge,

tap Customize, and then tap thedesired icon.

• Press and hold the desired icon.

• Right-click a blank area on theStart screen, click Customize, andthen click the desired icon.

• Right-click the desired icon.

Chapter 2. Using your computer 23

Page 40: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Tasks Touch gestures (touch models only) Mouse actions

To view the application commands onan open application, such as Copy,Save, and Delete, depending on theapplication

Swipe in from the top or bottom edge. Right-click an open application.

To close the current application Swipe in from the top edge to thebottom.

Move the pointer to the top edge ofthe screen, click and hold the leftbutton on your mouse, then move thepointer to the bottom of the screen.Release the left button when youreach the bottom of the screen.

Tips on using the multi-touch screen

• The multi-touch screen is a glass panel covered with a plastic film. Do not apply pressure or place anymetallic object on the screen, which might damage the touch panel or cause it to malfunction.

• Do not use fingernails, gloved fingers, or inanimate objects except the approved digitizer pen for input onthe screen.

• Regularly calibrate the accuracy of the finger input to avoid a discrepancy.

Tips on cleaning the multi-touch screen

• Turn off the computer before cleaning the multi-touch screen.

• Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from themulti-touch screen. Do not apply solvents to the cloth.

• Gently wipe the screen using a top-down motion. Do not apply any pressure on the screen.

Using the Adaptive KeysYour computer has a row of Adaptive Keys to help you work easily and effectively.

24 User Guide

Page 41: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Adaptive Keys overviewThe following illustration shows the location of the Adaptive Keys 1 . The icons of the Adaptive Keys changedynamically based on the application you are using.

The Adaptive Keys provide the following modes to function in different situations:

• Home mode

• Web-browser mode

• Web-conference mode

• Function mode

• Lay-flat mode

If you launch an application that the Adaptive Keyboard recognizes, the Adaptive Keys change automaticallyto the appropriate modes for using that application.

You also can cycle through the available modes by tapping the Fn key. The following illustration showsthe location of the Fn key 1 .

You can customize the order in which the modes are displayed and which modes are available when youcycle through the modes with the Fn key. The Home mode and Function mode are always available.

Chapter 2. Using your computer 25

Page 42: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Depending on your needs, you can customize the Adaptive Keys by removing Web-browser mode andWeb-conference mode from the cycle list when you tap the Fn key. The Lay-flat mode is available only whenyou open your computer display to 180 degrees from the relative position of the keyboard.

For more information, see “Modes of the Adaptive Keys” on page 26.

Modes of the Adaptive KeysThis topic provides information on the modes of the Adaptive Keys.

Home mode

By default, the Home mode is displayed and active when your computer enters the Windows operatingsystem.

The following illustration shows the icons displayed in the Home mode. For more information, see “Functionsof the Adaptive Keys” on page 27.

Web-browser mode

When you launch a Web browser that the Adaptive Keyboard recognizes (for example, the Internet Explorer®Web browser, the Chrome™ browser, or the Firefox Web browser), the Adaptive Keys automatically changeto the Web-browser mode, providing functions specifically for using a Web browser.

To view the list of applications that change the Adaptive Keys to the Web-browser mode, do the following:

1. Tap the settings icon in the Function mode. The Adaptive Keyboard Settings window opens.

2. Click Mode Settings ➙ Advanced Settings ➙ Auto Change Applications, and then move the pointerover the auto change application associated with the Web-browser mode.

The following illustration shows the icons displayed in the Web-browser mode. For more information,see “Functions of the Adaptive Keys” on page 27.

Web-conference mode

When you launch a Voice-over-Internet-Protocol (VoIP) application that the Adaptive Keyboard recognizes,the Adaptive Keys automatically change to the Web-conference mode, providing functions specificallyfor using a VoIP application.

To view the list of applications that change the Adaptive Keys to the Web-conference mode, do the following:

1. Tap the settings icon in the Function mode. Adaptive Keyboard Settings window opens.

2. Click Mode Settings ➙ Advanced Settings ➙ Auto Change Applications, and then move the pointerover the auto change application associated with the Web-conference mode.

The following illustration shows the icons displayed in the Web-conference mode. For more information,see “Functions of the Adaptive Keys” on page 27.

26 User Guide

Page 43: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Function mode

When you turn on the computer, the Function mode is displayed and active before the computer enters theWindows operating system. F1 through F12 provide the same functions as the F1 through F12 keys on atraditional keyboard. If you are using an application that supports the F1 through F12 functions, you canuse the Fn key to cycle to the Function mode whenever you need it.

The following illustration shows the icons displayed in the Function mode. For more information, see“Functions of the Adaptive Keys” on page 27.

Lay-flat mode

If Lay-flat mode is enabled, the Adaptive Keys automatically change to the Lay-flat mode when you put yourcomputer display to 180 degrees from the relative position of the keyboard as shown.

The Lay-flat mode provides a special set of Adaptive Keys that are designed to help you share informationon the screen with a person sitting across from you or 90 degrees to your left or right.

By default, the Lay-flat mode is enabled. To disable the Lay-flat mode, do the following:

1. Tap the settings icon in the Function mode. Adaptive Keyboard Settings window opens.

2. Click Mode Settings ➙ Advanced Settings ➙ LayFlat mode, and then follow the instructions onthe screen.

The following illustration shows the icons displayed in the Lay-flat mode. For more information, see“Functions of the Adaptive Keys” on page 27.

Functions of the Adaptive KeysThis topic introduces the functions of the Adaptive Keys.

Note: Some Adaptive Keys are available only in a specific mode.

Table 3. Functions of the Adaptive Keys

Adaptive Keys Functions

Fn key

• Switches among the available Adaptive Keys modes when you tap the Fn key.

• Initiates the Quick-access mode when you tap and hold the Fn key. If you release the Fn key,the Adaptive Keys return to the mode before your tap the Fn key.

Setting a Quick-access mode enables you to quickly display your desired mode of the AdaptiveKeys with no need to switch among the various modes. By default, the Quick-access modeis set to display the Function mode, however, you can change the default setting of theQuick-access mode.

To change the setting of the Quick-access mode, do the following:

Chapter 2. Using your computer 27

Page 44: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Table 3. Functions of the Adaptive Keys (continued)

Adaptive Keys Functions

1. Tap the settings icon in the Function mode. The Adaptive Keyboard Settings windowopens.

2. Click Mode Settings ➙ Advanced Settings, and then follow the instructions on the screento set the Quick-access mode as you desired.

Volume controls

• : Decreases the speaker volume.

• : Mutes the speakers. When the speakers are muted, the red speaker-mute indicatorturns on.

• : Increases the speaker volume.

Brightness controls

• : Darkens the computer display.

• : Turns the computer display to the lowest brightness (not full black) when you tap and holdthe icon for about two seconds. When the computer display is set to the lowest brightness,the red low-brightness indicator turns on.

• : Brightens the computer display.

Microphone controls

• : Decreases volume of microphone input.

• : Mutes microphone input. When the microphones are muted, the red microphone-muteindicator turns on.

• : Increases volume of microphone input.

• Windows 8.1: Opens the Search charm.

• Windows 7: Opens Windows Search.

Views the programs that you have opened.

Views all the programs installed on your computer.

Opens the Windows Snipping Tool.

Goes back one page in the Web browser.

Refreshes the current page of the Web browser.

Adds a new tab in the Web browser window.

28 User Guide

Page 45: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Table 3. Functions of the Adaptive Keys (continued)

Adaptive Keys Functions

Changes the microphone noise-cancellation sensitivity.

There are three kinds of noise-cancellation sensitivity :

• : Only my voice

• : Normal

• : Multiple voices

Turns on or turns off the camera.

When the camera is turned off, the red camera-off indicator turns on .

• Changes camera modes when you tap the icon.

• Opens the Camera Settings screen when you tap and hold the icon for about two seconds.

For more information, see the Camera Settings screen.

Enables or disables the wireless features.

To enable or disable the wireless features, the following device drivers must be installed on yourcomputer beforehand:

• Power Management Driver

• On Screen Display Utility

• Wireless device drivers

To download the latest device drivers, see “Installing device drivers” on page 93.

Note: On the Windows 7 operating system, when the wireless features are disabled, the red

wireless-off indicator turns on. To enable the wireless features, tap the icon again.

For more information, see “Wireless connections” on page 39.

Switches the display output location between the computer display and an external monitor bytapping the icon and selecting one of the following options:

• Computer display only

• Computer display and external monitor (same image)

• Computer display and external monitor (extended desktop function)

• External monitor only

For more information, see “Presentations and multimedia” on page 43.

Controls the keyboard backlight.

Tap the icon to cycle through the following keyboard backlight modes:

• Normal: Turn on the keyboard backlight in low brightness level.

• Bright: Turn on the keyboard backlight in high brightness level.

• Off: Turn off the keyboard backlight.

Opens the Adaptive Keyboard Settings window.

For more information, see “Setting the Adaptive Keys” on page 31.

Chapter 2. Using your computer 29

Page 46: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Table 3. Functions of the Adaptive Keys (continued)

Adaptive Keys Functions

Rotates the screen clockwise. Each time you tap the icon, the computer screen rotates 90 degrees.

• Opens the predefined cloud application as defined in the cloud settings when you tap the icon.

• Opens the Cloud Settings screen when you tap and hold the icon for about two seconds.

Note: By default, when you tap the icon for the first time, the Cloud Settings screen is displayed.You can select the cloud service on the Cloud Settings screen. The next time you tap the icon, theselected cloud application opens.

For more information, see the on-screen instructions on the Cloud Settings screen.

• Enables or disables the voice-recognition function when you tap the icon. The voice-recognitionfunction enables you to control some applications or dictate texts using your voice.

When the voice-recognition function is turned on, the green voice-recognition indicator turnson. To turn off the voice-recognition function, tap the icon again.

Note: The voice recognition software is supported in certain system languages. If your systemlanguage does not support the voice-recognition function, when you tap the icon you will see amessage explaining that the software is not supported on your computer.

• Opens the Voice Recognition screen when you tap and hold the icon for about two seconds.

For more information, see the Voice Recognition screen. To use voice commands, refer to theSetup Guide poster that comes with your computer.

• Enables or disables the camera-gestures function when you tap the icon. You can use cameragestures to perform some tasks using simple hand gestures instead of using the keyboardor mouse.

When the camera-gestures function is turned on, the green camera-gestures indicator turnson. To turn off the function, tap the icon again.

• Opens the Camera Gestures settings screen when you tap and hold the icon for about twoseconds.

Note: By default, when you tap the icon for the first time, Camera Gestures settings screen isdisplayed. You can customize the Camera Gestures settings. The next time you tap the icon, thecamera-gestures function is enabled.

For more information, see “Using camera gestures” on page 48.

Fn key combinationsThis topic introduces some Fn key combinations for some conventional keys not found on the keyboardof your computer.

To use the Fn key combinations, tap and hold the Fn key. When the Quick-access mode is active, pressthe desired key.

Note: Ensure that the Quick-access mode is set to display the Function mode. For more information, refer tothe functions of the Fn key in “Functions of the Adaptive Keys” on page 27.

Your computer supports the following Fn key combinations as listed in the table.

30 User Guide

Page 47: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Table 4. Fn key combinations

Fn keycombination

Function

Fn+B Has the same function as the Break key on a conventional keyboard.

Fn+I Has the same function as the Insert key on a conventional keyboard.

Fn+K Has the same function as the ScrLK key on the conventional keyboard.

Fn+P Has the same function as the Pause key on the conventional keyboard.

Fn+S Has the same function as the SysRq key on the conventional keyboard.

Fn+T Has the same function as the Prt Sc key on a conventional keyboard.

Fn+E Has the same function as the End key on a conventional keyboard.

Fn+H Has the same function as the Home key on a conventional keyboard.

Fn+4 Puts the computer to sleep mode. To resume normal operation, press the power button.

Brightness managementTo conserve power, the Adaptive Keys become dim gradually when a presence or an activity is not detectedfor a period of time. However, when a presence or an activity is detected, the Adaptive Keys becomebright immediately.

The Adaptive Keys brightness profile is as follows:

• 100% brightness when a presence or an activity is detected

• 50% brightness when a presence or an activity not detected for three minutes

• 0% brightness when a presence or an activity not detected for 10 minutes

To wake up the Adaptive Keys, do one of the following:

• Tap any of the Adaptive Keys.

• Press any key on the keyboard.

• Use the TrackPoint pointing stick or the trackpad.

• Use the mouse if available.

Setting the Adaptive KeysYou can do the following to customize the Adaptive Keys settings:

• Modify the order in which the Adaptive Keys modes are displayed when you tap the Fn key.

• Remove the Web-browser mode and the Web-conference mode from the Adaptive Keys cycle sequencewhen you tap the Fn key.

• Set which Adaptive Keys mode to use as the quick-access mode

• Choose which app to launch when you tap the cloud icon.

To set the Adaptive Keys, do the following:

1. Open the Adaptive Keyboard Setting window by doing one of the following:

• Tap the settings icon in the Function mode.

• Open the Lenovo Settings program, and then click Adaptive Keyboard.

• Go to Control Panel, and then click Hardware and Sound ➙ Adaptive Keyboard ➙ ChangeSettings.

Chapter 2. Using your computer 31

Page 48: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

2. Follow the instructions on the screen to set the Adaptive Keys.

Windows key

On the Windows 7 operating system, press the Windows key 1 to open the Start menu. On the Windows8.1 operating system, press the Windows key to switch between the current workspace and the Start screen.

You also can use the Windows key together with another key to achieve other functions. For moreinformation, refer to the help information system of the Windows operating system.

32 User Guide

Page 49: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Using the ThinkPad pointing deviceThe ThinkPad pointing device consists of a pointing stick 1 on the keyboard and the trackpad 2 . Thewhole trackpad is an active area sensitive to finger movement. The left click zones 3 and right click zones5 work as the left and right mouse buttons on a conventional mouse. The scroll zone 4 enables you toscroll Web pages or documents in any direction.

Using the TrackPoint pointing stick

To use the TrackPoint pointing stick, apply pressure to the nonslip cap on the pointing stick in any directionparallel to the keyboard. Then you can move the pointer. But the pointing stick itself does not move. Thespeed at which the pointer moves depends on the pressure you apply to the pointing stick.

Using the multi-touch trackpad

The ThinkPad trackpad of your computer supports multi-touch with which you can zoom in, zoom out, orscroll on the screen while browsing the Internet or reading or editing a document.

For more information on how to use the trackpad, see the help information system of the trackpad.

Customizing the ThinkPad pointing device

You can customize the ThinkPad pointing device to achieve the extended functions of the ThinkPadpointing device.

To customize the ThinkPad pointing device, do the following:

1. Go to Control Panel.

2. Click Hardware and Sound ➙ Mouse ➙ ThinkPad.

3. Follow the instructions on the screen.

Chapter 2. Using your computer 33

Page 50: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Replacing the cap

The cap 1 on the top of the TrackPoint pointing stick is removable. After you use the cap for a periodof time, you can replace the cap with a new one.

Note: The TrackPoint cap used in your computer has grooves a as shown in the following illustration.Ensure that you replace the TrackPoint cap with a correct one that has such grooves.

Power managementWhen you need to use your computer away from electrical outlets, you depend on battery power to keepyour computer running. Different computer components consume power at different rates. The more youuse the power-intensive components, the faster you consume battery power.

Spend more time unplugged with ThinkPad batteries. Mobility has revolutionized business by enablingyou to take your work wherever you go. With ThinkPad batteries, you will be able to work longer withoutbeing tied to an electrical outlet.

Checking the battery statusThe battery-status icon in the Windows notification area displays the percentage of battery power remaining.

The rate at which you use battery power determines how long you can use the battery of your computerbetween charges. Because of different user habits and needs, it is difficult to predict how long a batterycharge will last. There are two main factors:

• How much energy is stored in the battery when you begin to work.

• The way you use your computer. For example:

– How often you access the solid-state drive.

– How bright you make the computer display.

– How often you use the wireless features.

To check for detailed battery status information, do the following:

• For Windows 8.1: Start the Lenovo Settings program and click Power.

• For Windows 7: Start the Power Manager program and click the Battery tab.

34 User Guide

Page 51: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Enabling the battery alarm on the Windows 7 operating system

For the Windows 7 operating system, you can program your computer so that when the battery power fallsbelow a certain level, three events occur: the alarm goes off, a message is displayed, and the LCD isturned off.

To enable the battery alarm, do the following:

1. Start the Power Manager program.

2. Click the Global Power Settings tab.

3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and setthe action.

Note: If your computer enters sleep or hibernation mode when the battery is low, but the alarm messagehas not yet been displayed, the message will be displayed when the computer resumes. To resume normaloperation, when the message is displayed, click OK.

Using the ac power adapterThe power to run your computer can come either from the lithium-ion (Li-ion) built-in battery, or from acpower through the ac power adapter. While you use ac power, the battery charges automatically.

The ac power adapter that comes with your computer has two basic components:

• The transformer pack that converts ac power for use with the computer.

• The power cord that plugs into the ac outlet and into the transformer pack.

Attention: Using an improper power cord might severely damage your computer.

Connecting the ac power adapter

To connect the ac power adapter, do the following:

Note: Ensure that you perform the actions in the order in which they are listed.

1. Plug the ac power adapter into an electrical outlet.

2. Connect the power cord to the transformer pack.

3. Connect the ac power adapter to the ac power connector of the computer.

Tips for using the ac power adapter

• When the ac power adapter is not in use, disconnect it from the electrical outlet.

• Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected tothe transformer.

• Before you charge the battery, make sure that its temperature is at least 10°C (50°F).

• You can charge the battery when the ac power adapter is connected to the computer. You need tocharge the battery in any of the following situations:

– When the battery icon in the Windows notification area shows a low percentage of battery powerremaining.

– When the battery has not been used for a long time.

Charging the batteryWhen you check battery status and find that the percentage of power remaining is low or when the poweralarm alerts you that the remaining power is low, you need to charge your battery.

Chapter 2. Using your computer 35

Page 52: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

If an ac outlet is convenient, plug the ac power adapter into the outlet, and then plug it into ac powerconnector of the computer. The battery will be fully charged in about three to six hours. The charging time isaffected by the battery size and the physical environment. You can check the battery charging status at anytime through the battery-status icon in the Windows notification area.

Note: To maximize the life of the battery, the computer does not start recharging the battery if the remainingpower is greater than 95%.

Maximizing the battery lifeTo maximize the life of the battery, do the following:

• Use the battery until the charge is completely depleted.

• Recharge the battery completely before using it. You can see whether the battery is fully charged from thebattery-status icon in the Windows notification area.

• Always use power-saving modes, such as sleep mode, and hibernation mode.

Managing the battery powerTo achieve the best balance between performance and power saving, adjust your power plan settings.To access power plan settings, do the following:

• For Windows 8.1: Go to the desktop screen, right-click the battery-status icon in the Windows notificationarea , and then click Power Options. Then click Change plan settings that is next to your power plan.

• For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions onhow to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operatingsystem” on page 15.

For more information, refer to the help information system of the program.

Power-saving modesThere are several modes that you can use at any time to conserve power. This section introduces eachmode and gives tips on the effective use of battery power.

• Screen blank mode (for Windows 7 only)The computer display requires considerable battery power. To turn off the power to the display and makethe computer enter screen blank mode, right-click the battery gauge icon in the Windows notification areaand select Power off display.

• Sleep modeIn sleep mode, your work is saved to memory, and then the solid-state drive and the computer display areturned off. When your computer wakes up, your work is restored within seconds.

Depending on the model, your computer might support the 30 Day Standby function. When this functionis enabled, the computer consumes even less power in sleep mode and takes only seconds to resumenormal operation when you press the power button. For more information about the 30 Day Standbyfunction, do the following:

– For Windows 8.1: Open the Lenovo Settings program and click Power ➙ 30 Day Standby.

– For Windows 7: Refer to the help information system of the Power Manager program. For instructionson how to start the Power Manager program, see “Lenovo programs” on page 14.

To put your computer into sleep mode, press Fn+4 or do the following:

– For Windows 8.1: Move the pointer to the bottom-right corner of the screen to bring up the charms.Then click Settings ➙ Power ➙ Sleep.

– For Windows 7: Use the Start menu shutdown option.

36 User Guide

Page 53: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• Hibernation modeBy using this mode, you can turn off your computer completely without saving files or exiting anyprograms that are running. When the computer enters hibernation mode, all open programs, folders, andfiles are saved to the solid-state drive, and then the computer turns off.

If you put your computer into hibernation mode with the wake-up function disabled, the computer doesnot consume any power. The wake-up function is disabled by default. If you put your computer intohibernation mode with the wake-up function enabled, the computer consumes a small amount of power.

To enable the wake-up function, do the following:

1. Go to Control Panel and click System and Security.

2. Click Administrative Tools.

3. Click Task Scheduler. If you are prompted for an administrator password or confirmation, type thepassword or provide confirmation.

4. From the left pane, select the task folder for which you want to enable the wake-up function. Thescheduled tasks are displayed.

5. Click a scheduled task, and then click the Conditions tab.

6. Under Power, select the check box for Wake the computer to run this task.

To put the computer into hibernation mode, change your power plan settings by doing the following:

– For Windows 8.1: Go to the desktop screen. Right-click the battery-status icon in the Windowsnotification area, click Power Options ➙ Choose what the power button does, and then follow theinstructions on the screen.

– For Windows 7: Start the Power Manager program and then click the Power Plan tab. Then followthe instructions on the screen. For instructions on how to start the Power Manager program, see“Lenovo programs” on page 14.

• Wireless offWhen you are not using the wireless features, such as Bluetooth or wireless LAN, turn them off. This will

help conserve power. To turn off the wireless features, tap the wireless icon in the Function mode.

Note: On the Windows 7 operating system, when the wireless features are disabled, the red wireless-off

indicator turns on.

Handling the batteryThis system supports only batteries specially designed for this specific system and manufactured by Lenovoor an authorized builder. The system does not support unauthorized batteries or batteries designed for othersystems. If an unauthorized battery or a battery designed for another system is installed, the system willnot charge.

Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, andprovides no warranties for failures or damage arising out of their use.

DANGER

Do not attempt to disassemble or modify the battery pack.

Attempting to do so can cause an explosion, or liquid leakage from the battery pack.

A battery pack other than the one specified by Lenovo, or a disassembled or modified batterypack is not covered by the warranty.

Chapter 2. Using your computer 37

Page 54: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

DANGER

If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The batterypack contains a small amount of harmful substances. To avoid possible injury:

• Replace only with a battery of the type recommended by Lenovo.

• Keep the battery pack away from fire.

• Do not expose it to excessive heat.

• Do not expose it to water or rain.

• Do not short-circuit it.

• Store it in a cool dry place.

• Keep it away from children.

The battery pack is a consumable supply. If your battery begins to discharge too quickly, replace thebattery pack with a new one of the type recommended by Lenovo. For more information on replacing thebattery pack, contact your Customer Support Center.

DANGER

Do not drop, crush, puncture, or subject to strong forces. Battery abuse or mishandling can causethe battery to overheat, which can cause gasses or flame to “vent” from the battery pack orcoin-cell battery. If your battery is damaged, or if you notice any discharge from your battery or thebuildup of foreign materials on the battery leads, stop using the battery and obtain a replacementfrom the battery manufacturer.

DANGER

Only recharge the battery pack strictly according to instructions included in the productdocumentation.

DANGER

Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery,comply with local ordinances or regulations and your company's safety standards.

DANGER

There is a danger of an explosion if the coin-cell battery is incorrectly placed. The lithium batterycontains lithium and can explode if it is not properly handled, or disposed of. Replace only with abattery of the same type. To avoid possible injury or death, do not: (1) throw or immerse into water,(2) allow it to heat to more than 100°C (212°F), or (3) attempt to repair or disassemble it. Dispose ofit as required by local ordinances or regulations and your company's safety standards.

Connecting to the networkYour computer has one or more network cards that enable you to connect your computer to the Internetor other network connections.

38 User Guide

Page 55: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Ethernet connectionsYou can connect your computer to a local network or a broadband connection by using the built-in Ethernetfeature of the computer.

DANGER

To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet extensionadapter.

The following figure shows how to connect your computer to a LAN using the Ethernet extension adapterthat comes with your computer.

Note: To use the Ethernet extension adapter, you need to remove the connector cover from the Ethernetextension adapter first. Ensure that you keep the connector cover. Reattach it to the Ethernet extensionadapter when you are not using the Ethernet extension adapter.

The Ethernet extension adapter has two indicators that show the status of the network connection. When theupper-left indicator is solid green, it indicates that the computer connects to a LAN and a session with thenetwork is available. When the upper-right indicator blinks yellow, it indicates that data is being transmitted.

Wireless connectionsWireless connection is the transfer of data without the use of cables but by means of radio waves only.

Attention:

• If you want to use the wireless features on an airplane, check the wireless services with the airline beforeboarding the airplane.

• If there are restrictions on the use of computer wireless features on an airplane, you need to disable thewireless features of your computer before boarding.

Depending on the wireless devices installed on your computer, you might be able to use the followingwireless networks:

• Wireless LAN connection

• Wireless WAN connection

• Bluetooth connection

Chapter 2. Using your computer 39

Page 56: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• NFC connection

Using the wireless LAN connectionA wireless LAN covers a relatively small geographic area, such as an office building or a house. Devicesbased on the 802.11 standards can connect to this type of network.

Your computer comes with a built-in wireless network card and a configuration utility to help you establishwireless connections and monitor the connection status. This enables you to stay connected to your networkwhile you are at the office, in a meeting room, or at home, with no need for a wired connection.

To establish a wireless LAN connection, do the following:

For Windows 8.1:

1. Tap the wireless icon in the Function mode to enable the wireless features. For more information onhow to display the Function mode, see “Adaptive Keys overview” on page 25.

2. Do one of the following:

Note: Ensure that Airplane mode is set to off.

• Move your pointer to the top-right or bottom-right corner to display the charms, click Settings, thenclick the wireless-network-connection-status icon. A list of available wireless networks is displayed.

• Go to the desktop screen, then click the wireless-network-connection-status icon in the Windowsnotification area. A list of available wireless networks is displayed.

3. Double-click a network to connect to it. Provide required information if needed.

For Windows 7:

1. Tap the wireless icon in the Function mode to enable the wireless features. For more information onhow to display the Function mode, see “Adaptive Keys overview” on page 25.

2. Click the wireless-network-connection-status icon in the Windows notification area. A list of availablewireless networks is displayed.

3. Double-click a network to connect to it. Provide required information if needed.

If you need to connect to different wireless networks in different locations, use the following software tomanage multiple network profiles so that the computer automatically connects to an available network whenthe location changes:

• For Windows 8.1: Open the Lenovo Settings program and click Location Awareness. For moreinformation, see “Accessing Lenovo programs on the Windows 8.1 operating system” on page 16.

• For Windows 7: Use the Access Connections program. For more information, see “Accessing Lenovoprograms on the Windows 7 operating system” on page 15.

Tips for using the wireless LAN feature

To achieve the best connection, use the following guidelines:

• Place your computer so that there are as few obstacles as possible between the wireless LAN accesspoint and the computer.

• Open your computer lid to an angle of slightly more than 90 degrees.

• If you use the wireless feature (the 802.11 standards) of your computer simultaneously with a Bluetoothoption, the data transmission speed can be delayed and the performance of the wireless feature can bedegraded.

40 User Guide

Page 57: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Checking the wireless LAN connection status

You can check the wireless LAN connection status through the wireless-network-connection-status icon inthe Windows notification area. The more bars encompassed, the better the signal is.

For the Windows 7 operating system, you also can check the Access Connections gauge, the AccessConnections status icon, or the Access Connections wireless status icon in the Windows notification area.

Access Connections gauge status:

• Power to the wireless radio is off or no signal.

• Power to the wireless radio is on. The signal strength of the wireless connection is poor. Toimprove signal strength, move your computer closer to the wireless access point.

• Power to the wireless radio is on. The signal strength of the wireless connectionis marginal.

• Power to the wireless radio is on. The signal strength of the wireless connectionis excellent.

Access Connections icon status:

• No location profile is active or none exists.

• Current location profile is disconnected.

• Current location profile is connected.

Wireless status icon status

• Power to the wireless radio is off.

• Power to the wireless radio is on. No association.

• Power to the wireless radio is on. No signal.

• Power to the wireless radio is on. The signal strength of the wireless connection is excellent.

• Power to the wireless radio is on. The signal strength of the wireless connection is marginal.

• Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improvesignal strength, move your computer closer to the wireless access point.

Using the wireless WAN connectionWireless WAN which uses cellular networks for data transmission, enables you to establish wirelessconnections over remote public or private networks. These connections can be maintained over a largegeographical area, such as a city or an entire country, by use of multiple antenna sites or satellite systemsmaintained by wireless service providers.

Some ThinkPad notebook computers come with a built-in wireless WAN card integrated with some wirelessWAN technologies, such as 1xEV-DO, HSPA, 3G, GPRS, or LTE. By using the built-in wireless WAN card andthe configuration utility that comes with your computer, you can establish wireless WAN connections andmonitor the connection status.

Note: The wireless WAN service is provided by authorized service providers in some countries.

Tips for using the wireless WAN feature

To achieve the best connection, use the following guidelines:

• Keep your computer away from your body.

Chapter 2. Using your computer 41

Page 58: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• Place your computer on a flat surface and open your computer lid to an angle of slightly more than90 degrees.

• Place your computer away from concrete or brick walls that might dampen cellular signals.

• Best reception will be available near windows and other locations where cellular phone reception is thestrongest.

Checking the wireless WAN connection status

You can check the wireless WAN connection status through the wireless-network-connection-status icon inthe Windows notification area. The more bars encompassed, the better the signal is.

For the Windows 7 operating system, you also can check the Access Connections gauge, the AccessConnections status icon, or the Access Connections wireless status icon in the Windows notification area.

Access Connections gauge status:

• No signal

• Weak signal

• Medium signal

• Strong signal

Access Connections icon status:

• No location profile is active or none exists.

• Current location profile is disconnected.

• Current location profile is connected.

Wireless status icon status:

• Power to the WAN radio is off

• No association

• No signal

• Weak signal

• Medium signal

• Strong signal

Using the Bluetooth connectionBluetooth can connect devices a short distance from one another, and is commonly used for connectingperipheral devices to a computer, transferring data between hand-held devices and a personal computer, orremotely controlling and communicating with devices such as mobile phones.

Depending on the model, your computer might support the Bluetooth feature. To transfer data throughthe Bluetooth feature, do the following:

1. Ensure that the Bluetooth feature is enabled.

• If you are using the Windows 8.1 operating system, the Bluetooth feature is enabled by default.

• If you are using the Windows 7 operating system, to enable the Bluetooth feature, tap the wireless

icon in the Function mode to enable or disable the wireless features, and then follow theinstructions on the screen. For more information on how to display the Function mode, see “AdaptiveKeys overview” on page 25.

42 User Guide

Page 59: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

2. Locate the data you want to send and right-click the data.

Note: If you are using the Windows 8.1 operating system, go to the desktop screen first, locate the datayou want to send, and then right-click the data.

3. Select Send To ➙ Bluetooth Devices.

4. Select a Bluetooth device, and then follow the instructions on the screen.

Note: If you use the wireless feature (the 802.11 standards) of your computer simultaneously with aBluetooth option, the data transmission speed can be delayed and the performance of the wireless featurecan be degraded.

For more information, refer to the Windows help information system and the Bluetooth help informationsystem.

Using the NFC connectionNFC is a high-frequency and short-range wireless communications technology. Depending on themodel, your computer might come with an NFC card. By using the NFC feature, you can establish radiocommunications between your computer and another NFC-enabled device over a distance no more than afew centimeters. Before you use the NFC feature, ensure that the NFC device option is set to Enabledin the ThinkPad Setup program. See “Security menu” on page 98.

By default, the NFC feature is enabled. If you have disabled the NFC feature, do the following to enablethe NFC feature:

• For the Windows 7 operating system:

1. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 93.

2. Select Security ➙ I/O Port Access.

3. Set the NFC device option to Enabled.

• For the Windows 8.1 operating system:

1. Go to the desktop and move the pointer to the top-right or bottom-right corner of the screen to bringup the charms. Then click Settings ➙ Change PC settings ➙ Network ➙ Radio devices.

2. Slide the NFC switch to the right to enable the NFC feature.

You can use the NFC feature with NFC supported programs, such as the Lenovo QuickControl program orthe Lenovo QuickCast program.

Presentations and multimediaYou can connect your computer to a projector to give presentations or you can connect your computerto an external monitor to expand your workspace.

Changing display settingsYou can change the display settings, such as the display resolution, font size, and so on.

To change the display settings, do the following:

1. Open Control Panel and click Appearance and Personalization.

2. Click Display for further configuration.

3. Click Apply. The change will take effect after you log off.

Chapter 2. Using your computer 43

Page 60: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Connecting a projector or an external monitorThis topic provides information about connecting a projector or an external monitor.

Using an external monitorNote: When you connect an external monitor, a video interface cable with a ferrite core is required.

Your computer can support a maximum video resolution of up to 2560x1440 or up to 1600x900, providedthat the external monitor also supports that resolution. For more information about the external monitor, referto the manuals provided with the external monitor.

You can set any resolution for either the computer display or the external monitor. When you use both at thesame time, the resolution of both is the same. If you set a higher resolution for the computer display, youcan see only part of the screen at a time. You can see other parts by moving the image with the TrackPointpointing device or another pointing device.

In the Display Settings window, you can move the display output to the computer display, the externalmonitor, or both.

Connecting an external monitor

To connect an external monitor, do the following:

1. Connect the external monitor to the Mini DisplayPort connector of your computer.

2. Connect the external monitor to an electrical outlet.

3. Turn on the external monitor.

4. Tap the display-mode icon in the Function mode to change the display output location. This enablesyou to switch between viewing output on the external monitor, the computer monitor, or both monitors.

Note: If your computer cannot detect the external monitor, right-click anywhere on the desktop, thenselect Screen resolution. Click the Detect button.

Setting the external monitor type

To set the external monitor type, do the following:

1. Connect the external monitor to your computer, and then connect the monitor to an electrical outlet.

2. Turn on the external monitor.

3. Right-click anywhere on the desktop, and then click Screen resolution.

Note: If your computer cannot detect the external monitor, click the Detect button.

4. Select the external monitor and set Resolution.

5. Click Advanced Settings.

6. Click the Monitor tab. Check the monitor information to make sure that the monitor type is correct. If itis, click OK to close the window; otherwise proceed with the following steps.

7. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnPMonitor.

8. Click Properties. If you are prompted for an administrator password or confirmation, type the passwordor provide confirmation.

9. Click the Driver tab.

10. Click Update Driver.

11. Click Browse my computer for driver software, and then click Let me pick from a list of devicedrivers on my computer.

44 User Guide

Page 61: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

12. Clear the Show compatible hardware check box.

13. Select the correct manufacturer and model for the external monitor. If you cannot find your monitor onthe list, stop the installation of this driver and use the driver shipped with your monitor.

14. After updating the driver, click Close.

Changing the color settings

To change the color settings, do the following:

1. Right-click anywhere on the desktop, and then click Screen resolution.

2. Click Advanced Settings, and then select the Color Management tab.

3. Click Color Management, and then select the Advanced tab.

4. Change the color settings as you desired, and then click Close.

Considerations for connecting an external monitor

• When installing an operating system, you must install the display driver for your monitor that is providedwith the computer, and the monitor INF file that is provided with the external monitor.

• If you set a resolution higher than the resolution you are using on the computer monitor, and use anexternal monitor that does not support that resolution, take advantage of the virtual screen function,which enables you to display only a part of the high-resolution screen image your computer produces.You can see other parts of the image by moving the screen with the TrackPoint pointing device or anotherpointing device.

• If the external monitor you are using is outdated, the resolution and the refresh rate might be limited.

Using the Mini DisplayPort connectorYour computer has a Mini DisplayPort connector, which is a digital display interface for connection tovarious external devices, such as Cathode Ray Tube (CRT) monitors, LCD monitors, projectors, or evenhigh-definition televisions. This compact connector enables a plug-and-play setup and supports adaptersthat can plug into DVI, video graphics array (VGA), or HDMI connectors.

The Mini DisplayPort connector of your computer supports audio as well as video streaming.

Setting up a presentationTo display information and make presentations, you can connect a data projector to your computer throughthe Mini DisplayPort connector on your computer by using a Lenovo Mini-DisplayPort to VGA Adapter Cable.The Lenovo Mini-DisplayPort to VGA Adapter Cable is available as option athttp://www.lenovo.com/essentials

Note: It may take several seconds before the projector displays the image. If you do not see your desktop

displayed after 60 seconds, tap the display-mode icon in the Function mode to switch between differentdisplay output locations.

Your projector might have one or more audio-input connectors. To project sound, you need to attachthe combo audio connector on your computer to these connectors, using an audio cable (commerciallyavailable).

Using dual displaysThis section introduces the Duplicate and Extend desktop functions that enable you to display output onboth the computer display and an external monitor.

Chapter 2. Using your computer 45

Page 62: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Using the Duplicate or Extend desktop function

With the Duplicate desktop function, you can display the same output on both the computer display andan external display. You also can display different desktop images on each monitor with the Extenddesktop function.

You can use the Duplicate or Extend desktop function without changing any settings. If the function doesnot work, refer to the following topic on how to enable the Duplicate or Extend desktop function.

Enabling the Duplicate or Extend desktop function

To enable the Duplicate or Extend desktop function, do the following:

1. Connect the external monitor to your computer; and then connect the monitor to an electrical outlet.

2. Turn on the external monitor.

3. Tap the display-mode icon in the Function mode, and then select Duplicate or Extend.

To change the resolution for each monitor, do the following:

1. Right-click anywhere on the desktop, and click Screen resolution.

2. Click the Monitor-1 icon, which is for the primary display (the computer display by default).

3. Set the resolution for the primary display.

4. Click the Monitor-2 icon, which is for the secondary display (the external display by default).

5. Set the resolution for the secondary display.

6. Click Advanced settings and set up the color quality on the Monitor tab.

7. Click OK to apply the changes.

Considerations for using the Extend desktop function

• In Extend desktop mode, only the primary display shows DOS full-screen, and the other display isblacked out.

• If your computer has the Intel graphics card, you can designate the primary display by doing the following:

1. Right-click anywhere on the desktop and select Screen Resolution.

2. Click the desired display image and select the Make this my main display check box.

3. Click OK.

• When an application using DirectDraw or Direct3D is running in full-screen mode, only the primary displayshows the output.

• You cannot use the display switching function when you are in Extend desktop mode.

Using audio featuresYour computer is equipped with the following items:

• Built-in microphones

• Built-in speakers

• Combo audio connector, 3.5 mm (0.14 inch) in diameter

Your computer also has an audio chip that enables you to enjoy various multimedia audio features, suchas the following:

• Compliant with Intel High Definition Audio

46 User Guide

Page 63: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• Playback of Musical Instrument Digital Interface (MIDI) and Moving Picture Experts Group Audio Layer-3(MP3) files

• Recording and playback of pulse-code modulation (PCM) and Waveform Audio File Format (WAV) files

• Recording from various sound sources, such as a headset attached

The following table shows the supported functions for the audio devices attached to the connectors on yourcomputer or ThinkPad OneLink Dock.

Table 5. Audio feature list

Connector Headset with a 3.5 mm(0.14–inch), 4-pole plug

Conventionalheadphones

Conventionalmicrophone

Combo audio connector onthe computer

Headphone andmicrophone functionssupported

Headphone functionsupported

Not supported

Combo audio connectoron the supported ThinkPadOneLink Dock

Headphone andmicrophone functionssupported

Headphone functionsupported

Not supported

To configure the microphone for optimal sound recording, use the Realtek HD Audio Manager program. Tostart the program, go to Control Panel and click Hardware and Sound ➙ Realtek HD Audio Manager.

Using the cameraIf your computer has a camera, you can use the camera to preview your video image and take a snapshotof your current image.

To start the camera, do the following:

• For Windows 8.1, do one of the following:

– Tap the camera icon in the Web-conference mode. For more information on how to display theWeb-conference mode, see “Adaptive Keys overview” on page 25.

– Click Camera from the Start screen.

• For Windows 7, do one of the following:

– Tap the camera icon in the Web-conference mode. For more information on how to display theWeb-conference mode, see “Adaptive Keys overview” on page 25.

– Start the Communications Utility program. See “Accessing Lenovo programs on the Windows 7operating system” on page 15.

When the camera is started, the green camera-in-use indicator turns on.

You also can use the integrated camera with other programs that provide features such as photographing,video capturing, and video conferencing. To use the integrated camera with other programs, open one of theprograms and start the photographing, video capturing, or video conferencing function. Then, the camerastarts automatically and the green camera-in-use indicator turns on.

For more information on using the camera with a program, refer to the help information system of the program.

Configuring camera settings

You can configure the camera settings to meet your needs, such as adjusting the quality of the video output.

Chapter 2. Using your computer 47

Page 64: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

To configure the camera settings, do the following:

• For Windows 8.1, do one of the following:

– Configure the camera settings directly from the program that is using the camera. For more information,see the help information system of the program.

– Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on thescreen to configure the camera settings as desired.

• For Windows 7: Start the Communications Utility program and configure the camera settings as desired.

Using camera gesturesCamera gestures provide a new way of interacting with your computer. You can use camera gestures toperform some tasks using simple hand gestures instead of using the keyboard or mouse.

To turn on the camera-gestures function, tap the camera-gestures icon in the Web-conference mode.For more information on how to display the Web-conference mode, see “Adaptive Keys overview” on page

25. When the camera-gestures function is turned on, the green camera-gesture indicator turns on. Toturn off the function, tap the icon again.

The following table lists some examples of camera gestures and the corresponding functions.

Notes:

• Some camera gestures are available only for certain applications.

• Ensure that your hand is within the camera view so that the camera can capture your hand gestures.

• When you are using the camera gestures, maintain a distance of 0.5–2 meters (19.69–78.74 inches)between the camera and your hand.

• Your computer might look different from the following illustrations.

Table 6. Sample camera gestures

Camera gestures Actions Functions Supported apps

Open your hand, put itin front of the camera,and then swipe your handleftward.

• Next page

• Next track

• Next photo

• Next slide

• Portable DocumentFormat (PDF) orelectronic books(ebooks)

• Media players

• Picture viewers

• PowerPoint®

Open your hand, put itin front of the camera,and then swipe your handrightward.

• Previous page

• Previous track

• Previous photo

• Previous slide

• PDF or ebooks

• Media players

• Picture viewers

• PowerPoint

48 User Guide

Page 65: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Table 6. Sample camera gestures (continued)

Camera gestures Actions Functions Supported apps

Open your hand, put itin front of the camera,and then tap against thecomputer display.

Pause or play. Media players

Raise your fist, andthen move it upward ordownward.

Move your fist upward toincrease or downward todecrease the volume.

Media players

Open your hand, andthen raise it in front of thecamera.

Enable hand-tracking.When the hand-trackingfunction is enabled, youcan control the pointer bymoving your hand.

• PDF or ebooks

• Picture viewers

• PowerPoint (availableonly in full-screen mode)

For more information on how to use camera gestures, do the following:

• Refer to the instructions on the Camera Gestures settings screen. To access the Camera Gesturessettings screen, do the following:

– Tap the settings icon in the Home mode, and then click Camera Gestures. The Camera Gesturessettings screen opens.

– Tap and hold the camera-gestures icon in the Web-conference mode for about two seconds.The Camera Gestures settings screen opens.

• Refer to the Setup Guide poster that comes with your computer.

Configuring camera gestures settings

You can configure the following camera gestures settings to meet your needs:

• Turn on or turn off the on-screen visual feedback when a gesture is detected.

• Turn on or turn off the sound feedback when a gesture is detected.

• Automatically turn off the camera if no gesture is detected.

To configure the camera gestures settings, right-click the camera-gestures icon in the Windows notificationarea, and then follow the instructions on the screen to configure the settings as you desired.

Chapter 2. Using your computer 49

Page 66: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

50 User Guide

Page 67: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Chapter 3. You and your computer

This chapter provides information about accessibility, comfort, and traveling with your computer.

• “Accessibility and comfort” on page 51

• “Traveling with your computer” on page 53

Accessibility and comfortGood ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your workplace and the equipment you use to suit your individual needs and the kind of workthat you perform. In addition, use healthy work habits to maximize your performance and comfort whileusing your computer.

The following topics provide information about arranging your work area, setting up your computerequipment, and establishing healthy work habits.

Lenovo is committed to providing the latest information and technology to our customers with disabilities.Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”on page 52.

Ergonomic informationWorking in the virtual office might mean adapting to frequent changes in your environment. For example,adapting to the surrounding light sources, proper seating, and the placement of your computer hardware,can help you improve your performance and achieve greater comfort.

The following example shows someone in a conventional setting. Even when not in such a setting, you canfollow many of these tips. Develop good habits, and they will serve you well.

General posture: Make minor modifications in your working posture to deter the onset of discomfortcaused by long periods of working in the same position. Frequent, short breaks from your work also helpto prevent minor discomfort associated with your working posture.

© Copyright Lenovo 2014 51

Page 68: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Display: Position the display to maintain a comfortable viewing distance of 510-760 mm (20-30 inches).Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the displayscreen clean and set the brightness to levels that enable you to see the screen clearly.

Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.

Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments tobest suit your desired posture.

Arm and hand position: If available, use chair arm rests or an area on your working surface to provideweight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal)position. Type with a soft touch without pounding the keys.

Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.

What if you are traveling?

It might not be possible to observe the best ergonomic practices when you are using your computer whileon the move or in a casual setting. Regardless of the setting, try to observe as many of these tips aspossible. Sitting properly and using adequate lighting, for example, will help you maintain desirable levelsof comfort and performance.

Questions about vision?

The visual display screens of ThinkPad notebook computers are designed to meet the highest standardsand to provide you with clear, crisp images and large, bright displays that are easy to see, yet easy on theeyes. Of course, any concentrated and sustained visual activity can be tiring. If you have questions on eyefatigue or visual discomfort, consult a vision care specialist for advice.

ComfortObserve the following guidelines to achieve greater comfort and improve performance.

Active sitting and rest breaks: The longer you sit and work with your computer, the more important it is toobserve your working posture. Follow “Ergonomic information” on page 51 and practice “active sitting” toavoid discomfort associated with your working postures. Making minor voluntary postural changes andtaking short frequent work breaks are the key ingredients for healthy computing. Your computer is light andmobile; you can easily reposition your working surface to accommodate many posture modifications.

Work area setup options: Familiarize yourself with all of your office furniture so that you know how to adjustyour work surface, seat, and other work tools to accommodate your preferences for comfort. If your workarea is not in an office setting, be sure to take special note of employing active sitting and taking workbreaks. Many ThinkPad product solutions are available to help you modify and expand your computer tobest suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore youroptions for docking solutions and external products that provide the adjustability and features that you want.

Accessibility informationLenovo is committed to providing people with disabilities greater access to information and technology.As a result, the following information provides ways to help users that have hearing, vision, and mobilitylimitations get the most out of their computer experience.

Assistive technologies enable users to access information in the most appropriate way. Some of thesetechnologies are already provided in your operating system. Others can be purchased through vendors, oraccessed through the World Wide Web http://www.lenovo.com/healthycomputing.

52 User Guide

Page 69: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Assistive technologiesSome accessibility technologies are available through the Accessibility Options program. Dependingon your operating system, the number of accessibility options available varies. In general, accessibilityoptions enhance the way users with hearing, vision, or mobility limitations navigate and use their computer.For example, some users might not have the fine motor skills required to use a mouse or select keycombinations. Other users might require larger fonts or high-contrast display modes. In some cases,magnifiers and built-in speech synthesizers are available. For detailed information about each of thesefeatures, consult the Microsoft help information system.

To use the Accessibility Options program, open Control Panel and click Ease of Access ➙ Ease ofAccess Center.

Screen-reader technologiesScreen-reader technologies are primarily focused on software program interfaces, help information systems,and a variety of online documents. However, in the case where a screen reader cannot read documents,the document must first go through a conversion process. One solution converts Adobe PDF files into aformat that is read by the screen-reader programs. This solution is a Web-based service provided by AdobeSystems Incorporated. Through http://access.adobe.com, Adobe PDF documents can be converted toHTML or plain text in many languages. One conversion option converts PDF documents on the Internet. Asecond option enables users to submit the URL of an Adobe PDF file through e-mail to convert it to HTML orASCII text. Adobe PDF files on a local solid-state drive, local CD-ROM, or LAN also can be converted byattaching the Adobe PDF file to an e-mail message.

Traveling with your computerThis topic provides information to help you work with your computer when you are traveling.

Travel tipsUse the following travel tips to travel more confidently and efficiently with your computer.

• Although it is safe to allow your computer to go through the x-ray machines at airport security stations, itis important to keep your eyes on the computer at all times to prevent theft.

• Consider bringing an electrical adapter for use in an airplane or automobile.

• If you carry an ac power adapter, detach the ac cord from it to avoid damaging the cord.

Travel tips on airplanes

If you carry your computer into an airplane, take note of the following tips:

• If you intend to use your computer or wireless services (such as Internet and Bluetooth), check with theairline for restrictions and availability of services before boarding the airplane. If there are restrictionson the use of computers with wireless features on the airplane, you must abide by those restrictions. Ifnecessary, disable wireless features before boarding.

• Be careful about the seat in front of you on airplanes. Angle your computer display so that it does not getcaught when the person in front of you leans back.

• When taking off, remember to turn off your computer or put it into hibernation mode.

Travel accessoriesThe following is a checklist of items to consider packing when you are going to travel:

• ThinkPad ac power adapter

• Mini DisplayPort to HDMI adapter

Chapter 3. You and your computer 53

Page 70: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• Mini-DisplayPort to VGA Adapter Cable

• External mouse, if you are accustomed to using one

• Ethernet extension adapter

• Ethernet cable

• A quality carrying case that provides adequate cushion and protection

• External storage device

If you are traveling to another country, you might want to consider an ac power adapter for the country towhich you are traveling.

To purchase travel accessories, go to http://www.lenovo.com/accessories.

54 User Guide

Page 71: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Chapter 4. Security

This chapter provides information about how to protect your computer from theft and unauthorized use.

• “Using passwords” on page 55

• “Solid-state drive security” on page 59

• “Setting the security chip” on page 60

• “Using the fingerprint reader” on page 61

• “Notice on deleting data from your solid-state drive” on page 64

• “Using firewalls” on page 65

• “Protecting data against viruses” on page 65

Using passwordsYou can help prevent your computer from unauthorized use by using passwords. Once you set a password,a prompt is displayed on the screen each time you turn on the computer. Enter your password at the prompt.You cannot use the computer unless you type the correct password.

If you have set a power-on password, a supervisor password, or a hard disk password, it unlocksautomatically when the computer resumes from sleep mode.

Note: If a Windows password has been set, you will be prompted to enter it.

Typing passwords

When this icon is displayed, type a power-on password or a supervisor password.

When this icon is displayed, type a user hard disk password. To type a master hard disk password,

press F1. When the icon changes to , type the master hard disk password

Note: To return to the icon , press F1 again.

Power-on passwordYou can set a power-on password to help protect your computer against access by unauthorized users.

If you set a power-on password, the password prompt is displayed on the screen whenever you turn on thecomputer. You must enter the correct password to start using the computer.

Setting, changing, or removing a power-on password

Before you start, print these instructions.

To set, change, or remove a power-on password, do the following:

1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

2. Select Security ➙ Password ➙ Power-on Password by using the directional keys.

© Copyright Lenovo 2014 55

Page 72: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

3. Depending on your need, do one of the following:

• To set a password, do the following:

a. In the Enter New Password field, type a desired password and press Enter.

b. In the Confirm New Password field, retype the password and press Enter.

• To change a password, do the following:

a. In the Enter Current Password field, type the current power-on password and press Enter.

b. In the Enter New Password field, type the new power-on password and press Enter; then retypethe password in the Confirm New Password field and Enter.

• To remove a password, do the following:

a. In the Enter Current Password field, type the current power-on password and press Enter.

b. Leave the Enter New Password and Confirm New Password fields blank. Press Enter twice.

4. A Setup Notice window is displayed. Press Enter to continue.

5. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changesand exit the ThinkPad Setup program.

Note: You might want to record your password and store it in a safe place. Otherwise, if you forget thepassword, you have to take your computer to a Lenovo reseller or a marketing representative to havethe password canceled.

Supervisor passwordThe supervisor password protects the system information stored in the ThinkPad Setup program. If you haveset a supervisor password, no one can change the configuration of the computer without the password. Itprovides the following security features:

• If only a supervisor password is set, a password prompt is displayed when you try to start the ThinkPadSetup program. Unauthorized users cannot access the ThinkPad Setup program without the password.

• The system administrator can use the supervisor password to access a computer even if the user of thatcomputer has set a power-on password. The supervisor password overrides the power-on password.

• If both a supervisor password and a power-on password are set, you can do the following only if youhave the supervisor password:

– Changing or deleting the power-on password

– Changing or deleting the supervisor password

– Changing date and time

– Specifying the minimum length for power-on password and hard disk password

– Changing the setting for the security chip

– Erasing the fingerprint data

– Enabling or disabling the following features:

– Wake on LAN and Flash over LAN

– Lock UEFI BIOS Settings

– Password at unattended boot

– Boot Device List F12 Option

– Boot Order Lock

– Flash BIOS Updating by End-Users

– Internal network device

56 User Guide

Page 73: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

– Internal wireless device

– Internal Bluetooth device

– Internal Network Option ROM

– Internal wireless WAN device

– Security mode

– Fingerprint reader priority

Notes:

• The system administrator can set the same supervisor password on many ThinkPad notebook computersto make administration easier.

• When Lock UEFI BIOS Settings option is enabled, all BIOS settings cannot be changed. To changethe settings, a supervisor password is required.

Setting, changing, or removing a supervisor password

Before you start, print these instructions.

Only a system administrator can set, change, or remove a supervisor password. To set, change, or remove asupervisor password, do the following:

1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

2. Select Security ➙ Password ➙ Supervisor Password by using the directional keys.

3. Depending on your needs, do one of the following:

• To set a password, do the following:

a. In the Enter New Password field, type a desired password and press Enter.

b. In the Confirm New Password field, retype the password and press Enter.

• To change a password, do the following:

a. In the Enter Current Password field, type the current supervisor password and press Enter.

b. In the Enter New Password field, type the new supervisor password and press Enter; then retypethe password in the Confirm New Password field and press Enter.

• To remove a password, do the following:

a. In the Enter Current Password field, type the current supervisor password and press Enter.

b. Leave the Enter New Password and Confirm New Password fields blank. Press Enter twice.

4. A Setup Notice window is displayed. Press Enter to continue.

5. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changesand exit the ThinkPad Setup program.

Note: You might want to record your password and store it in a safe place. The next time you open theThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forgetyour supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovoreseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase isrequired, and a fee will be charged for parts and service.

Hard disk passwordsThe following two types of hard disk passwords can help protect the information stored on the solid-statedrive:

• User hard disk password

Chapter 4. Security 57

Page 74: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

If a user hard disk password has been set, but no master hard disk password has been, the user mustenter the user hard disk password to access files and applications on the solid-state drive.

• Master hard disk password

The master hard disk password also requires a user hard disk password. The master hard disk passwordis usually set and used by a system administrator. It enables the administrator to access any solid-statedrive in a system like a master key. The administrator sets the master password; then assigns a userpassword for each computer in the network. The user can then change the user password as desired, butthe administrator still can get access by using the master password.

When a master hard disk password is set, only the administrator can remove the user hard disk password.

Setting a hard disk password

Before you start, print these instructions.

To set a hard disk password, do the following:

1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

2. Select Security ➙ Password ➙ Hard disk x Password by using the directional keys.

3. A password window is displayed. You are prompted to select User or User + Master. Select User ifyou want to set only one hard disk password. Select User + Master if you want to set a user hard diskpassword and a master hard disk password, for example if you are an administrator or a supervisor.

• If you select User, do the following:

a. When a window for typing the new password opens, type your new password in the Enter NewPassword field and press Enter.

b. In the Confirm New Password field, retype the password you just entered and press Enter.

• If you select User + Master, do the following:

a. First, set a user hard disk password. When a message window prompts you to set the user harddisk password, press Enter to continue. Type your new user hard disk password in the EnterNew Password field and press Enter. Retype the password in the Confirm New Passwordfield and press Enter.

b. Then, set a master hard disk password. When a message window prompts you to set the masterhard disk password. Press Enter to continue. Type your new master hard disk password in theEnter New Password field and press Enter. Retype the password in the Confirm New Passwordfield and press Enter.

4. A Setup Notice window is displayed. Press Enter to continue.

5. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changesand exit the ThinkPad Setup program.

The next time you turn on your computer, type the user or master hard disk password to start your computerand access the operating system.

Changing or removing a hard disk password

To change or remove the hard disk password, do the following:

• If you are in User + Master hard disk mode, you can select either User HDP or Master HDP to changethe password, depending on your needs.

– If you select User HDP mode, follow the following steps to change the user hard disk password:

1. Type the current user hard disk password in the Enter Current Password field and press Enter.

2. Type the new password in the Enter New Password field and press Enter; then retype thepassword in the Confirm New Password field and press Enter.

58 User Guide

Page 75: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

3. A Setup Notice window is displayed. Press Enter again to continue. The user hard disk passwordis changed.

Note: The hard disk password cannot be removed in User HDP mode.

– If you select Master HDP mode, follow the following steps to change the master hard disk password:

1. Type the current master hard disk password in the Enter Current Password field and press Enter.

2. Type the new master hard disk password in the Enter New Password field and press Enter; thenretype the new password you just entered in the Confirm New Password field and press Enter.

3. A Setup Notice window is displayed. Press Enter to continue. The master hard disk password ischanged.

Note: If you leave the Enter New Password and Confirm New Password fields blank and press Entertwice, both the user and master hard disk passwords are removed.

• If you are in User hard disk mode, follow the following steps to change the user hard disk password:

1. Follow steps 1 through 7 in “Setting a hard disk password” on page 58, typing your password tostart the ThinkPad Setup program.

2. Type the current user hard disk password in the Enter Current Password field and press Enter.

3. Type the new password in the Enter New Password field and press Enter; then retype the newpassword in the Confirm New Password field and press Enter.

4. A Setup Notice window is displayed. Press Enter again to continue. The user hard disk password ischanged.

Note: If you leave the Enter New Password and Confirm New Password fields blank and press Entertwice, the user hard disk password is removed.

Tips on using the hard disk passwords

• You can set the minimum length of a hard disk password through the Security menu.

• If you set a hard disk password of over seven characters, the solid-state drive can be used only with acomputer that can recognize a hard disk password of over seven characters. If you then install thesolid-state drive in a computer that cannot recognize a hard disk password that contains more thanseven characters, you cannot access the drive.

• Record your password and store it in a safe place. If you forget the user hard disk password, or both userand master hard disk passwords, Lenovo cannot reset your passwords or recover data from the solid-statedrive. You must take your computer to a Lenovo reseller or a marketing representative to have thesolid-state drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

Solid-state drive securityTo protect passwords from unauthorized security attacks, refer to the following tips to maximize security:

• Set a power-on password as well as a hard disk password for your internal solid-state drive. Refer to theprocedures in “Power-on password” on page 55 and “Hard disk passwords” on page 57. For security,a longer password is recommended.

• To provide reliable security for the UEFI BIOS, use the security chip and a security application with aTrusted Platform Module management feature. Refer to “Setting the security chip” on page 60.

Note: The Windows 7 and Windows 8.1 operating systems support the TPM management feature.

• If an Encryption solid-state drive is installed in your computer, be sure to protect the contents of yourcomputer memory from unauthorized accesses by use of drive encryption software, such as MicrosoftWindows BitLocker® Drive Encryption, which is supported in the Ultimate and Enterprise editions of

Chapter 4. Security 59

Page 76: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

the Windows 7 operating system and Windows 8.1 operating system. See “Using Windows BitLockerDrive Encryption” on page 60.

• Before you dispose of, sell, or hand over your computer, delete data stored on it. For more information,refer to “Notice on deleting data from your solid-state drive” on page 64.

The solid-state drive built into your computer can be protected by the UEFI BIOS.

Using Windows BitLocker Drive Encryption

To help protect your computer against unauthorized access, use the drive encryption software, such asWindows BitLocker Drive Encryption.

Windows BitLocker Drive Encryption is an integral security feature of Windows 7 and Windows 8.1 operatingsystems. It is supported in the Ultimate and Enterprise editions of the Windows 7 and Professional andEnterprise editions of the Windows 8.1 operating system. It can help you protect the operating system anddata stored on your computer, even if your computer is lost or stolen. BitLocker works by encrypting all userand system files, including the swap and hibernation files.

BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure earlyboot component integrity. A compatible TPM is defined as a V1.2 TPM.

To check the BitLocker status, go to Control Panel, and click System and Security ➙ BitLocker DriveEncryption.

For more information about Windows BitLocker Drive Encryption, see the help information system of theWindows operating system, or search for “Microsoft Windows BitLocker Drive Encryption Step-by-StepGuide” on the Microsoft Web site.

Encryption solid-state drive

Some models contain the Encryption solid-state drive. This feature helps to protect your computer againstsecurity attacks on media, NAND flash, or device controllers by use of a hardware encryption chip. For theefficient use of the encryption feature, set a hard disk password for the internal storage device.

Setting the security chipStrict security requirements are imposed on network client computers that transfer confidential informationelectronically. Depending on the options you ordered, your computer might have an embedded security chip,a cryptographic microprocessor. With the security chip and Client Security Solution, you can do the following:

• Protect your data and system

• Strengthen access controls

• Secure communications

Setting the security chip

The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are asfollows:

• Security Chip Selection: Select Discrete TPM or Intel PTT.

• Security Chip: Activate, inactivate, or disable the security chip.

• Security Reporting Options: Enable or disable each security reporting option.

• Clear Security Chip: Clear the encryption key.

Before you start, print these instructions.

60 User Guide

Page 77: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

To set an item on the Security Chip submenu, do the following:

1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program.

2. Select Security ➙ Security Chip by using the directional keys.

3. Press Enter. The Security Chip submenu opens.

4. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter.

5. Set other items that you want to set.

6. Press F10. A Setup Confirmation window is displayed. Select Yes to save the configuration changesand exit the ThinkPad Setup program..

To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen.

Note: If Client Security Solution is not preinstalled on your computer, download and install it fromhttp://www.lenovo.com/support. Then follow the instructions on the screen.

Tips on using the security chip

• Ensure that the supervisor password has been set in ThinkPad Setup. Otherwise anyone can change thesettings for the security chip.

• If you are using Client Security Solution, handle the security chip by doing the following:

– Do not clear the security chip. If you do, the functions assigned to the keys will be erased.

– Do not disable the security chip. If you do, Client Security Solution will not work.

• If the security chip is removed or replaced, or a new one has been added, the computer will not start. Youwill hear four cycles of four beeps each, or you will see error message 0176 or 0192.

• If the security chip is inactive or disabled, the Clear Security Chip option will not be displayed.

• When you clear the security chip, turn off your computer and then turn it on again after you set thesecurity chip to Active. Otherwise, the Clear Security Chip option is not displayed.

Using the fingerprint readerDepending on the model, your computer might have a fingerprint reader. Fingerprint authentication canreplace your passwords, such as the Windows password, power-on password, and hard disk password. Inthis way, you can log on to your computer simply and securely.

To enable fingerprint authentication, enroll your fingerprints first. During the enrollment, the fingerprints areassociated with the Windows password automatically. To associate your fingerprints with your power-onpassword and hard disk password, manually create a connection.

Enrolling your fingerprints

To enroll your fingerprints, do the following:

1. Start the Fingerprint Manager Pro program. For instructions on how to start the Fingerprint Manager Proprogram, see “Lenovo programs” on page 14.

2. Enter the Windows password as required.

3. Click the icon for the finger that you want to enroll, and constantly swipe your corresponding fingeracross the fingerprint reader until the enrollment completes. For more information, see “Swiping yourfinger over the fingerprint reader” on page 62.

4. Click Finish. Your fingerprint is enrolled successfully.

Note: It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers.

Chapter 4. Security 61

Page 78: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Swiping your finger over the fingerprint reader

To swipe your finger over the fingerprint reader, do the following:

1. Place the top joint of your finger on the sensor.

2. Apply light pressure and swipe your finger toward you across the reader in one smooth motion. Do notlift your finger when you are swiping it.

62 User Guide

Page 79: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Indicator behavior of the fingerprint reader

Indicator behavior Description

Green The fingerprint reader is ready for swiping.

Amber The fingerprint cannot be authenticated.

Associating your fingerprints with your power-on password and hard disk password

To associate your fingerprints with your power-on password and hard disk password, do the following:

1. Turn off and then turn on the computer.

2. When prompted, swipe your finger over the fingerprint reader.

3. Enter your power-on password, hard disk password, or both as required. The connection is created.

When you start the computer again, you can use your fingerprints to log on to the computer with no need toenter your Windows password, power-on password, and hard disk password.

Attention: If you always use your fingerprint to log on to the computer, you might forget your passwords.Write down your passwords, and keep them in a safe place. If you forget your power-on password, you musttake your computer to a Lenovo authorized servicer or a marketing representative to have the passwordcanceled. If you forget your hard disk password, Lenovo cannot reset your password or recover datafrom the solid-state drive. You must take your computer to a Lenovo authorized servicer or a marketingrepresentative to have the solid-state drive replaced. Proof of purchase is required, and a fee will be chargedfor parts and service.

Setting the fingerprint reader

You can set the fingerprint reader in the Fingerprint Manager Pro program. You also can change someadvanced settings in the ThinkPad Setup program.

To change the settings in the Fingerprint Manager Pro program, click Settings on the program main interface.To change the settings in the ThinkPad Setup program, see “Using the ThinkPad Setup program” on page 93.

You can set the following configurations in the ThinkPad Setup program:

• Predesktop Authentication: Enables or disables fingerprint authentication before the operating systemis loaded.

• Reader Priority: Defines the priority for the fingerprint readers if an external fingerprint reader is attached.

Chapter 4. Security 63

Page 80: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• Security Mode: Specifies the settings of the security mode.

• Password Authentication: Enables or disables the password authentication.

Note: This item is displayed only if High security mode is enabled.

• Reset Fingerprint Data: Select this item to erase all of the fingerprint data stored in either the internalor external fingerprint reader.

Maintaining the fingerprint reader

The following actions could damage the fingerprint reader or cause it not to work properly:

• Scratching the surface of the reader with a hard, pointed object.

• Scraping the surface of the reader with your fingernail or anything hard.

• Using or touching the reader with a dirty finger.

If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-freecloth:

• The surface of the reader is dirty or stained.

• The surface of the reader is wet.

• The reader often fails to enroll or authenticate your fingerprint.

If your finger has any of the following conditions, you might not be able to register or authenticate it:

• Your finger is wrinkled.

• Your finger is rough, dry, or injured.

• Your finger is dry.

• Your finger is stained with dirt, mud, or oil.

• The surface of your finger is different from when you enrolled your fingerprint.

• Your finger is wet.

• A finger is used that has not been enrolled.

To improve the situation, try the following:

• Clean or wipe your hands to remove any excess dirt or moisture from the fingers.

• Enroll and use a different finger for authentication.

• If your hands are dry, apply lotion to them.

For more information on how to use the fingerprint reader, refer to the help system of the FingerprintManager Pro program.

Notice on deleting data from your solid-state driveSome of the data stored on the solid-state drive might be sensitive. Handing your computer over tosomeone else without deleting the installed software, such as operating systems and application software,might even violate license agreements. Be sure to delete data stored on the solid-state drive before youdispose of, sell, or hand over your computer.

You can use the following methods to delete data from the solid-state drive:

• Move the data to the Recycle Bin, and then empty the Recycle Bin.

• Delete the data.

64 User Guide

Page 81: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• Format your solid-state drive, using the software for initializing it.

• Use the recovery program provided by Lenovo to bring the solid-state drive back to the factory defaultsettings.

These operations, however, only change the file location of the data; they do not delete the data itself. Inother words, the data retrieval processing is disabled under an operating system such as Windows operatingsystem. The data is still there, even though it seems to be lost. Thus, it is sometimes possible to read thedata by use of special software for data recovery. There is a risk that people of bad faith might read andmisuse the critical data on the solid-state drives for unexpected purposes.

To prevent leakage of data, it is important that you delete all the data from the solid-state drive whenyou dispose of, sell, or hand over your computer. You can destroy the data physically by smashing thesolid-state drive with a hammer, or magnetically by means of strong magnetic power, thus making the dataunreadable. But it is recommended that you use the software (payware) or service (pay service) developedfor that purpose. The process might take several hours.

For disposing of data on the solid-state drive, Lenovo provides the Drive Erase Utility for Resetting theCryptographic Key and Erasing the Solid State Drive tool.

If an Encryption solid-state drive is supported and installed in your computer, you can logically dispose of allthe data on the drive in a short time by erasing the cryptographic key. The data encrypted with the old key isnot physically erased but remains on the drive; however, it cannot be decrypted without the old key. Thisfeature also is available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the SolidState Drive tool. Go to http://www.lenovo.com/support to download the tool.

Using firewallsIf your system is preinstalled with a firewall program, it protects against computer Internet security threats,unauthorized accesses, intrusions, and Internet attacks. It also protects your privacy.

For more information about how to use the firewall program, refer to the help information system thatcomes with the program.

Protecting data against virusesYour computer is preinstalled with an antivirus program so you can detect and eliminate viruses. Theantivirus program is designed to help you detect and eliminate viruses.

Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After30 days, you must renew the license to continue receiving the antivirus software updates.

For more information about how to use your antivirus software, refer to the help information system ofyour antivirus software.

Chapter 4. Security 65

Page 82: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

66 User Guide

Page 83: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Chapter 5. Recovery overview

This chapter provides information about the recovery solutions.

• “Recovery overview for the Windows 7 operating system” on page 67

• “Recovery overview for the Windows 8.1 operating system” on page 72

Recovery overview for the Windows 7 operating systemThis section provides information about the recovery solutions provided by Lenovo on the Windows 7operating system.

Notes:

• There are a variety of methods to choose from when considering how to recover in the event of asoftware-related or hardware-related problem. Some methods vary depending on the type of youroperating system.

• The product on the recovery media might be used only for the following purposes:

– Restore the product preinstalled on your computer

– Reinstall the product

– Modify the product using the Additional Files

To prevent potential performance risks or unexpected behavior that might be caused by the new solid-statedrive technology, it is recommended that you use one of the following back-up software programs:

• ThinkVantage Rescue and Recovery version 4.3 or later

• Acronis True Image 2010 or later

• Paragon Backup & Recovery 10 Suite or later, Paragon Backup & Recovery 10 Home or later

Creating and using recovery mediaYou can use recovery media to restore the solid-state drive to the factory default settings. Recovery mediaare useful if you transfer the computer to another area, sell the computer, recycle the computer, or put thecomputer in an operational state after all other methods of recovery have failed. As a precautionary measure,it is important to create recovery media as early as possible.

Note: The recovery operations you can perform using recovery media vary depending on the operatingsystem from which the recovery media were created. The recovery media might contain a boot mediumand a data medium. Your Microsoft Windows license permits you to create only one data medium, so it isimportant that you store the recovery media in a safe place after you have made them.

Creating recovery media

This section provides instructions on how to create recovery media.

Note: On the Windows 7 operating system, you can create recovery media using discs or external USBstorage devices.

To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ LenovoThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

© Copyright Lenovo 2014 67

Page 84: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Using recovery media

On the Windows 7 operating system, you can use recovery media to restore the computer to the factorydefault settings only. You can use recovery media to put the computer in an operational state after allother methods of recovery have failed.

Attention: When you use recovery media to restore the computer to the factory default settings, all the filescurrently on the solid-state drive will be deleted and replaced by the factory default settings.

To use recovery media on the Windows 7 operating system, do the following:

1. Depending on the type of your recovery media, connect the boot medium (memory key or other USBstorage device) to the computer, or insert the boot disc into the optical drive.

2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu windowopens, release the F12 key.

3. Select the desired startup device and press Enter. The restore process begins.

4. Follow the instructions on the screen to complete the operation.

Notes:

1. After restoring your computer to the factory default settings, you might have to reinstall device driversfor some devices. See “Reinstalling preinstalled programs and device drivers” on page 71.

2. Some computers come with Microsoft Office preinstalled. If you need to recover or reinstall yourMicrosoft Office programs, you must use the Microsoft Office CD. These discs are provided only withcomputers preinstalled with Microsoft Office.

Performing backup and recovery operationsThe Rescue and Recovery program enables you to back up all your solid-state drive contents including theoperating system, data files, software programs, and personal settings. You can designate where theRescue and Recovery program stores the backup:

• In a protected area of your solid-state drive

• On an attached external USB hard disk drive

• On a network drive

• On recordable discs (a recordable optical drive is required for this option)

After you have backed up the contents on the solid-state drive, you can restore the complete contents of thesolid-state drive, restore only the selected files, or restore only the Windows operating system and programs.

Performing a backup operation

To perform a backup operation using the Rescue and Recovery program on the Windows 7 operatingsystem, do the following:

1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ EnhancedBackup and Restore. The Rescue and Recovery program opens.

2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

3. Click Back up your hard drive and select backup operation options. Then, follow the instructions onthe screen to complete the backup operation.

Performing a recovery operation

To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operatingsystem, do the following:

68 User Guide

Page 85: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ EnhancedBackup and Restore. The Rescue and Recovery program opens.

2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

3. Click the Restore your system from a backup icon.

4. Follow the instructions on the screen to complete the recovery operation.

For more information about performing a recovery operation from the Rescue and Recovery workspace, see“Using the Rescue and Recovery workspace” on page 69.

Using the Rescue and Recovery workspaceThe Rescue and Recovery workspace resides in a protected, hidden area of your solid-state drive thatoperates independently from the Windows operating system. It enables you to perform recovery operationseven if you cannot start the Windows operating system. You can perform the following recovery operationsfrom the Rescue and Recovery workspace:

• Rescue files from your solid-state drive or from a backup

The Rescue and Recovery workspace enables you to locate files on your solid-state drive and transferthem to a network drive or other recordable media, such as a USB device or a disc. This solution isavailable even if you did not back up your files or if changes were made to the files since your last backupoperation. You also can rescue individual files from a Rescue and Recovery backup located on your localsolid-state drive, a USB device, or a network drive.

• Restore your solid-state drive from a Rescue and Recovery backup

If you have backed up your solid-state drive using the Rescue and Recovery program, you can restore thesolid-state drive from a Rescue and Recovery backup, even if you cannot start the Windows operatingsystem.

• Restore your solid-state drive to the factory default settings

The Rescue and Recovery workspace enables you to restore the complete contents of your solid-statedrive to the factory default settings. If you have multiple partitions on your solid-state drive, you havethe option to restore the factory default settings to the C: partition and leave the other partitions intact.Because the Rescue and Recovery workspace operates independently from the Windows operatingsystem, you can restore the factory default settings even if you cannot start the Windows operatingsystem.

Attention: If you restore the solid-state drive from a Rescue and Recovery backup or restore the solid-statedrive to the factory default settings, all files on the primary solid-state drive partition (usually drive C:) will bedeleted in the recovery process. If possible, make copies of important files. If you are unable to start theWindows operating system, you can use the rescue files feature of the Rescue and Recovery workspace tocopy files from your solid-state drive to other media.

To start the Rescue and Recovery workspace, do the following:

1. Make sure that the computer is turned off.

2. Repeatedly press and release the F11 key when turning on the computer. When you hear beeps orsee a logo screen, release the F11 key.

3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescueand Recovery workspace opens after a short delay.

Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 71.

4. Do one of the following:

• To rescue files from your solid-state drive or from a backup, click Rescue files and follow theinstructions on the screen.

Chapter 5. Recovery overview 69

Page 86: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• To restore your solid-state drive from a Rescue and Recovery backup or to restore your solid-statedrive to the factory default settings, click Restore your system and follow the instructions on thescreen.

For more information about the features of the Rescue and Recovery workspace, click Help.

Notes:

1. After restoring your solid-state drive to the factory default settings, you might have to reinstall devicedrivers for some devices. See “Reinstalling preinstalled programs and device drivers” on page 71.

2. Some computers come with Microsoft Office preinstalled. If you need to recover or reinstall yourMicrosoft Office programs, you must use the Microsoft Office CD. These discs are provided only withcomputers preinstalled with Microsoft Office.

Creating and using a rescue mediumWith a rescue medium, such as a disc or a USB hard disk drive, you can recover the computer from failuresthat prevent you from gaining access to the Rescue and Recovery workspace on your solid-state drive.

Notes:

1. The recovery operations you can perform using a rescue medium vary depending on the operatingsystem.

2. The rescue disc can be started in all types of optical drives.

Creating a rescue medium

To create a rescue medium on the Windows 7 operating system, do the following:

1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ EnhancedBackup and Restore. The Rescue and Recovery program opens.

2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

3. Click the Create Rescue Media icon. The Create Rescue and Recovery Media window opens.

4. In the Rescue Media area, select the type of the rescue medium you want to create. You can create arescue medium using a disc, a USB hard disk drive.

5. Click OK and follow the instructions on the screen to create a rescue medium.

Using a rescue medium

This section provides instructions on how to use the rescue medium you have created.

• If you have created a rescue medium using a disc, use the following instructions to use the rescue medium:

1. Turn off your computer.

2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menuwindow is displayed, release the F12 key.

3. In the Boot Menu window, select the desired optical drive as the first boot device. Then, insert therescue disc into the optical drive and press Enter. The rescue medium starts.

• If you have created a rescue medium using a USB hard disk drive, use the following instructions touse the rescue medium:

1. Attach the USB hard disk drive to one of the USB connectors on your computer.

2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menuwindow opens, release the F12 key.

3. In the Boot Menu window, select the USB hard disk drive as the first boot device and press Enter.The rescue medium starts.

70 User Guide

Page 87: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

When the rescue medium starts, the Rescue and Recovery workspace opens. The help information foreach feature is available from the Rescue and Recovery workspace. Follow the instructions to completethe recovery process.

Reinstalling preinstalled programs and device driversYour computer has provisions that enable you to reinstall selected factory-installed programs and devicedrivers.

Reinstalling preinstalled programs

To reinstall selected programs, do the following:

1. Turn on your computer.

2. Go to the C:\SWTOOLS directory.

3. Open the APPS folder. The folder contains several subfolders named for the various preinstalledapplications.

4. Open the subfolder for the program you are reinstalling.

5. Double-click Setup, and then follow the on-screen steps to reinstall the program.

Reinstalling preinstalled device drivers

Attention: When you reinstall device drivers, you are changing the current configuration of your computer.Reinstall device drivers only when it is necessary to correct a problem with your computer.

To reinstall a device driver for a factory-installed device, do the following:

1. Turn on your computer.

2. Go to the C:\SWTOOLS directory.

3. Open the DRIVERS folder. The folder contains several subfolders named for the various devicesinstalled in your computer (for example, AUDIO and VIDEO).

4. Open the subfolder for the device.

5. Reinstall the device driver by one of the following methods:

• In the subfolder for the device, look for a text file (a file with the extension .txt). The text file containsinformation on how to reinstall that device driver.

• If the subfolder for the device contains a file of setup information (a file with the extension .inf), youcan use the Add New Hardware program (in the Windows Control Panel) to reinstall the device driver.Not all device drivers can be reinstalled by use of this program. In the Add New Hardware program,when prompted for the device driver you want to install, click Have Disk and Browse. Then selectthe device driver file from the device subfolder.

• In the subfolder for the device, look for the executable file (a file with the extension .exe). Double-clickthe file, and follow the instructions on the screen.

Attention: If you need updated device drivers for your computer, do not download them from the WindowsUpdate Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers arecurrent” on page 108.

Solving recovery problemsIf you are unable to access the Rescue and Recovery workspace or the Windows environment, do oneof the following:

• Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescuemedium” on page 70.

Chapter 5. Recovery overview 71

Page 88: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• Use recovery media if all other methods of recovery have failed and you need to restore the solid-statedrive to the factory default settings. See “Performing backup and recovery operations” on page 68.

Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from arescue medium or recovery media, you might not have the rescue device (a disc, a USB hard disk drive, orother external devices) set as the first boot device in the startup device sequence. You must first make surethat your rescue device is set as the first boot device in the startup device sequence in the Setup Utilityprogram. See “Startup menu” on page 102 for detailed information about temporarily or permanentlychanging the startup device sequence. For more information about the Setup Utility program, see “Using theThinkPad Setup program” on page 93.

It is important to create a rescue medium and a set of recovery media as early as possible and store themin a safe place for future use.

Recovery overview for the Windows 8.1 operating systemThis section provides information about the recovery solutions for the Windows 8.1 operating system.

A Windows recovery image is preinstalled in the recovery partition on your computer. The Windows recoveryimage enables you to refresh your computer, or reset your computer to the factory default settings.

You can create recovery media as backups or replacement for the Windows recovery image. With therecovery media, you can troubleshoot and fix the problems on your computer even if you cannot start theWindows 8.1 operating system. It is recommended that you create recovery media as early as possible. Formore information, see “Creating and using recovery media” on page 73.

Refreshing your computerIf your computer does not perform well and the problem might be caused by a recently installed program,you can refresh your computer without losing your personal files or changing your settings.

Attention: If you refresh your computer, the programs that came with your computer and the programs thatyou installed from Windows Store will be reinstalled, but all other programs will be removed.

To refresh your computer, do the following:

1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms. ClickSettings ➙ Change PC settings ➙ Update and recovery ➙ Recovery.

2. In the Refresh your PC without affecting your files section, click Get started.

3. Follow the instructions on the screen to refresh your computer.

Resetting your computer to the factory default settingsIf you want to recycle your computer or just start over, you can reset your computer to the factory defaultsettings. Resetting the computer will reinstall the operating system, reinstall all the programs that came withyour computer, and reset all the settings to the factory default settings.

Attention: If you reset the computer to the factory default settings, all your personal files and settings will bedeleted. To avoid data loss, make a backup copy of all the data that you want to keep.

To reset your computer to the factory default settings, do the following:

1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms. ClickSettings ➙ Change PC settings ➙ Update and recovery ➙ Recovery.

2. In the Remove everything and reinstall Windows section, click Get started. Then click Next toconfirm the operation.

72 User Guide

Page 89: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

3. Depending on your needs, do one of the following:

• To perform a quick format, click Just remove my files to start the process. The process will takeseveral minutes.

• To perform a complete format, click Fully clean the drive to start the process. The process willtake several hours.

4. Follow the instructions on the screen to reset your computer to the factory default settings.

Using the advanced startup optionsWith the advanced startup options, you can change the firmware settings of the computer, change thestartup settings of the Windows operating system, start the computer from an external device, or restore theWindows operating system from a system image.

To use the advanced startup options, do the following:

1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms. ClickSettings ➙ Change PC settings ➙ Update and recovery ➙ Recovery.

2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options.

3. Select a desired startup option, then follow the instructions on the screen.

Recovering your operating system if Windows 8.1 fails to startThe Windows recovery environment on your computer is capable of operating independently from theWindows 8.1 operating system. This enables you to recover or repair the operating system even if theWindows 8.1 operating system fails to start.

After two consecutive failed boot attempts, the Windows recovery environment starts automatically. Thenyou can choose repair and recovery options by following the instructions on the screen.

Note: Ensure that your computer is connected to ac power during the recovery process.

Creating and using recovery mediaYou can create recovery media as backups for the Windows recovery environment and the Windowsrecovery image. If you cannot start the computer, you can use recovery media to troubleshoot and fix theproblems on your computer.

It is recommended that you create recovery media as early as possible. Once you create recovery media,keep them in a safe place and do not use them to store other data.

Creating recovery media

To create recovery media, you need a USB drive with at least 8 GB of storage. The required USB capacitydepends on the size of the recovery image.

Attention: Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make abackup copy of all the data that you want to keep.

To create recovery media, do the following:

Note: Ensure that your computer is connected to ac power.

1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms, andclick Search.

2. Type recovery in the Search field. Then click Create a recovery drive.

Chapter 5. Recovery overview 73

Page 90: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

3. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start.

4. Ensure that you select the Copy the recovery partition from the PC to the recovery drive. option.Then click Next.

Important: If you clear the Copy the recovery partition from the PC to the recovery drive. option,you will create recovery media without the recovery partition content. You still can start the computerfrom the recovery media, but you might be unable to recover your computer if the recovery partition onyour computer is damaged.

5. Connect a proper USB drive then click Next.

6. Click Create in the Recovery Drive window. The creation of the recovery media starts.

7. When the creation of the recovery media finishes, do one of the following:

• To keep the recovery partition on your computer, click Finish.

• To delete the recovery partition on your computer, click Delete the recovery partition.

Attention: If you delete the recovery partition on your computer, do keep the recovery media in asafe place. The Windows recovery image will not be stored in your computer anymore, and you willneed the recovery media to refresh or reset your computer.

8. Remove the USB drive. The recovery media are created successfully.

Using recovery media

If you cannot start your computer, or if you cannot start the Windows recovery image on your computer, userecovery media to recover your computer.

To use recovery media, do the following:

Note: Ensure that your computer is connected to ac power.

1. Turn on or restart the computer. Before the Windows operating system starts, repeatedly press F12. TheBoot Menu window opens.

2. Select the recovery drive as the boot device.

3. Select a preferred language and then select a preferred keyboard layout.

4. Click Troubleshoot to display the optional recovery solutions.

5. Select a corresponding recovery solution according to your situation. For example, select Reset yourPC if you want to reset your computer to the factory default settings.

For more information about the recovery solutions provided by the Windows 8.1 operating system, go to:http://go.microsoft.com/fwlink/?LinkID=263800

74 User Guide

Page 91: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Chapter 6. Replacing devices

This chapter contains the following items:

• “Static electricity prevention” on page 75

• “Disabling the built-in battery” on page 75

• “Installing or replacing the micro SIM card” on page 76

• “Replacing the base cover” on page 77

• “Replacing the solid-state drive” on page 78

• “Replacing the wireless LAN card” on page 80

• “Installing or replacing the wireless WAN card” on page 83

Static electricity preventionStatic electricity, although harmless to you, can seriously damage computer components and options.Improper handling of static-sensitive parts can cause damage to the part. When you unpack an option ora CRU, do not open the static-protective package that contains the part until the instructions direct youto install the part.

When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage:

• Limit your movement. Movement can cause static electricity to build up around you.

• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by theedges. Never touch exposed circuitry.

• Prevent others from touching components.

• When you install a static-sensitive option or CRU, touch the static-protective package that contains thepart to a metal expansion-slot cover or other unpainted metal surface on the computer for at least twoseconds. This reduces static electricity in the package and your body.

• When possible, remove the static-sensitive part from the static-protective package and install the partwithout setting it down. When this is not possible, place the static-protective package on a smooth,level surface and place the part on the package.

• Do not place the part on the computer cover or other metal surface.

Disabling the built-in batteryYou need to disable the built-in battery in the following situations:

• Your computer will be turned off for an extended period of time.

• The micro SIM card needs to be replaced.

To disable the built-in battery, do the following:

1. Disconnect the ac power adapter and all cables from the computer.

2. Restart the computer. When the ThinkPad logo is displayed, press F1 to start the ThinkPad Setupprogram.

3. Go to Config ➙ Power ➙ Disable Built-in Battery.

4. Press Enter. A Setup Confirmation window is displayed.

© Copyright Lenovo 2014 75

Page 92: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

5. Click Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off.Wait for a few minutes to let the computer cool.

The built-in battery will be enabled automatically when the computer is connected to an ac power adapter.

Installing or replacing the micro SIM cardBefore you start, print these instructions.

Note: Depending on the model, your computer might look slightly different from the illustrations in this topic.

Micro SIM card is a small plastic card with integrated circuit (IC) chip mounted on one side of the card.

If your computer supports wireless WAN connections, your computer might require a micro SIM card toestablish wireless WAN connections. Depending on the country or region of delivery, you might need topurchase a micro SIM card or a micro SIM card is part of the shipping contents that come with your computer.

To install or replace the micro SIM card, do the following:

1. Disable the built-in battery. See “Disabling the built-in battery” on page 75.

2. Locate the micro-SIM-card tray at the rear side of the computer.

3. Insert a straightened paper clip into the hole in the micro-SIM-card tray 1 . The micro-SIM-card trayejects. Then, slide the micro-SIM-card tray out of the computer 2 .

4. If you are installing a micro SIM card, go to step 5. If you are replacing a micro SIM card, gently take theold micro SIM card out of the tray first.

76 User Guide

Page 93: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

5. Install a new micro SIM card into the tray.

Note: Ensure that you use a micro SIM card. Do no use a standard-sized SIM card. The standard-sizedSIM card is not compatible.

6. Insert the tray into the computer.

7. Reconnect the ac power adapter and all cables.

Replacing the base coverBefore you start, print these instructions.

Note: Depending on the model, your computer might look slightly different from the illustrations in this topic.

To replace the base cover, do the following:

1. Disable the built-in battery. See “Disabling the built-in battery” on page 75.

2. Close the computer display, and turn the computer over.

Chapter 6. Replacing devices 77

Page 94: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

3. Remove the screws 1 and loosen the screws 2 that secure the base cover. Then remove the basecover 3 .

4. Reinstall the new base cover 1 , tighten the screws 2 , and then reinstall the screws 3 .

5. Turn the computer over again. Connect the ac power adapter and all cables.

Replacing the solid-state driveBefore you start, print these instructions.

Note: Depending on the model, your computer might look slightly different from the illustrations in this topic.

Attention: The solid-state drive is very sensitive. Incorrect handling can cause damage and permanent lossof data. Observe the following guidelines:

78 User Guide

Page 95: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• Replace the solid-state drive only if you upgrade it or have it repaired. The connectors and slot of thesolid-state drive are not designed for frequent changes or replacement.

• Do not drop the solid-state drive or subject it to physical shocks. Put the solid-state drive on a material,such as soft cloth, that absorbs any physical shocks.

• Do not apply pressure to the cover of the solid-state drive.

• Do not touch the connector.

• Before removing the solid-state drive, make a backup copy of all the information on it, and then turnoff the computer.

• Never remove the solid-state drive while the computer is operating, in sleep mode, or in hibernation mode.

To replace the solid-state drive, do the following:

1. Disable the built-in battery. See “Disabling the built-in battery” on page 75.

2. Close the computer display, and turn the computer over.

3. Remove the base cover. See “Replacing the base cover” on page 77.

4. Remove the screw that secures the solid-state drive.

5. Remove the solid-state drive.

Chapter 6. Replacing devices 79

Page 96: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

6. Install the new solid-state drive.

7. Install the screw to secure the new solid-state drive.

8. Reinstall the base cover.

9. Turn over the computer and connect the ac power adapter and all cables.

Replacing the wireless LAN cardBefore you start, print these instructions.

Note: Depending on the model, your computer might look slightly different from the illustrations in this topic.

DANGER

During electrical storms, do not connect the cable to or disconnect it from the telephone outleton the wall.

DANGER

Electric current from power, telephone, and communication cables is hazardous. To avoid shockhazard, disconnect the cables before opening the cover of this slot.

80 User Guide

Page 97: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Attention: Before you start installing the wireless LAN card, touch a metal table or a grounded metal object.This action reduces any static electricity from your body. Static electricity could damage the card.

To replace the wireless LAN card, do the following:

1. Disable the built-in battery. See “Disabling the built-in battery” on page 75.

2. Close the computer display, and turn the computer over.

3. Remove the base cover. See “Replacing the base cover” on page 77.

4. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect thecables from the old card. If no such a tool is provided, hold the cable connector with your fingers andgently disconnect each cable from the old card.

5. Remove the screw that secures the wireless LAN card.

Chapter 6. Replacing devices 81

Page 98: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

6. Carefully remove the wireless LAN card out of the slot.

7. Align the notched edge of the new wireless LAN card with the key in the slot. Then carefully insert thecard into the slot at an angle of about 20 degrees.

8. Install the screw to secure the new wireless LAN card in place.

82 User Guide

Page 99: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

9. Connect the antenna cables to the new wireless LAN card. Ensure that you attach the gray cable to theconnector marked 2 on the card, and the black cable to the connector marked 1 on the card.

10. Reinstall the base cover.

11. Turn the computer over again. Connect the ac power adapter and all cables.

Installing or replacing the wireless WAN cardBefore you start, print these instructions.

Note: Depending on the model, your computer might look slightly different from the illustrations in this topic.

DANGER

During electrical storms, do not connect the cable to or disconnect it from the telephone outleton the wall.

DANGER

Electric current from power, telephone, and communication cables is hazardous. To avoid shockhazard, disconnect the cables before opening the cover of this slot.

Attention: Before you start installing the wireless WAN card, touch a metal table or a grounded metal object.This action reduces any static electricity from your body. Static electricity could damage the card.

Some computers might come with a wireless WAN card. To install or replace the wireless WAN card,do the following:

1. Disable the built-in battery. See “Disabling the built-in battery” on page 75.

2. Close the computer display, and turn the computer over.

3. Remove the base cover. See “Replacing the base cover” on page 77.

4. If you are installing a wireless WAN card, go to step 5. If you are replacing a wireless WAN card, do thefollowing to remove the old card first.

Chapter 6. Replacing devices 83

Page 100: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

a. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect thecables from the old card. If no such a tool is provided, hold the cable connector with your fingersand gently disconnect each cable from the old card.

b. Remove the screw that secures the wireless WAN card.

c. Carefully remove the wireless WAN card out of the slot.

84 User Guide

Page 101: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

5. Align the notched edge of the new wireless WAN card with the key in the slot. Then carefully insert thecard into the slot at an angle of about 20 degrees.

6. Install the screw to secure the card in place.

7. Connect the antenna cables to the new wireless WAN card. Ensure that you connect the orange cableto the main connector on the card, and the blue cable to the auxiliary connector on the card.

8. Reinstall the base cover.

9. Turn the computer over again. Connect the ac power adapter and all cables.

Chapter 6. Replacing devices 85

Page 102: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

86 User Guide

Page 103: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Chapter 7. Enhancing your computer

This chapter provides instructions on how to use hardware devices to expand your computer capabilities. Itincludes the following topics:

• “Finding ThinkPad options” on page 87

• “ThinkPad docks” on page 87

Finding ThinkPad optionsIf you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories andupgrades to meet your needs. Options include storage devices, network cards, docks, batteries, poweradapters, printers, scanners, keyboards, mice, and more.

You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is anInternet connection and a credit card.

To shop at Lenovo, go tohttp://www.lenovo.com/essentials

ThinkPad docksYour computer supports the following two types of docks:

• ThinkPad OneLink Dock

• ThinkPad OneLink Pro Dock

You can attach your computer to a series of ThinkPad OneLink Dock and ThinkPad OneLink Pro Dockto expand working capability.

This topic introduces the locations of controls and connectors on ThinkPad OneLink Dock and ThinkPadOneLink Pro Dock. For detailed information about using the docks, refer to the documentation that comeswith the docks.

Notes:

• Depending on the model, your dock might look slightly different from the illustrations in this topic.

• If you attach your computer to the dock and want to use an Ethernet connector, a DisplayPort connector,or an HDMI connector, use the Ethernet connector, the DisplayPort connector, or the HDMI connector onthe dock, not the one on the computer.

© Copyright Lenovo 2014 87

Page 104: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

ThinkPad OneLink Dock and ThinkPad OneLink Pro Dock front view

1 Security-lock slot: To protect your dock from theft, you can purchase a security cable lock, such asa Kensington-style cable lock, that fits this security-lock slot to lock your dock to a desk, table, or othernon-permanent fixture.

2 USB 3.0 connector: Used to connect devices that are compatible with USB 3.0.

3 Always-on USB connector: By default, the Always-on USB connector enables you to charge somemobile digital devices and smartphones no matter when your computer is in sleep mode, hibernation mode,or is off. For more information, refer to the documentation that comes with the dock.

4 Combo audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch),4-pole plug.

5 Power indicator: The power indicator on the illuminated ThinkPad logo is on when the dock is connectedto power.

6 Power button: Press the power button to turn on or turn off the dock.

88 User Guide

Page 105: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

ThinkPad OneLink Dock rear view

1 USB 2.0 connector: Used to connect devices that are compatible with USB 2.0.

2 Ethernet connector: Used to connect the dock to an Ethernet LAN. The indicators on this connectorhave the same function as the ones on the computer.

3 HDMI connector: Used to connect a digital audio device or video monitor that is compatible with HDMI.

4 Power connector: Used to connect the ac power adapter.

5 Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer.

Chapter 7. Enhancing your computer 89

Page 106: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

ThinkPad OneLink Pro Dock rear view

1 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0.

2 USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.

3 Ethernet connector: Used to connect the dock to an Ethernet LAN. The indicators on this connectorhave the same function as the ones on the computer. The Ethernet connector supports PXE boot on yourcomputer. For more information about PXE boot, see “Preboot eXecution Environment” on page 105.

4 DisplayPort® connector: Used to attach a high-performance monitor, a direct-drive monitor, or otherdevices that use a DisplayPort connector.

5 Power connector: Used to connect the ac power adapter.

6 DVI connector: Used to connect a monitor that supports Digital Visual Interface (DVI) connection.

7 Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer.

90 User Guide

Page 107: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Chapter 8. Advanced configuration

This chapter provides the following information to help you configure the computer:

• “Installing a new operating system” on page 91

• “Installing device drivers” on page 93

• “Using the ThinkPad Setup program” on page 93

• “Using system management” on page 104

Installing a new operating systemIn some situations, you might need to install a new operating system. This topic provides instructions onhow to install a new operating system.

Installing the Windows 7 operating systemBefore you start, print these instructions.

Attention: The process of installing a new operating system deletes all the data on your solid-state drive,including the data that were stored in a hidden folder.

To install the Windows 7 operating system, do the following:

1. Copy all the subdirectories and files in the C:\SWTOOLS directory to a removable storage device.

• The supplement files for the Windows 7 operating system are in the C:\SWTOOLS\OSFIXES directory.

• The device drivers are in the C:\SWTOOLS\DRIVERS directory.

• The preinstalled programs are in the C:\SWTOOLS\APPS directory.

2. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 93.

3. Select Startup ➙ UEFI/Legacy Boot. Then do one of the following:

• To install the Windows 7 (32-bit) operating system, select Legacy Only or Both.

• To install the Windows 7 (64-bit) operating system in Legacy mode, select Legacy Only.

• To install the Windows 7 (64-bit) operating system in UEFI mode, select UEFI Only.

4. Press F10. A Setup Confirmation window is displayed. Click Yes to save the configuration and exitthe ThinkPad Setup program.

5. Insert the Windows 7 operating system installation DVD into the optical drive, and restart the computer.

6. Restore the C:\SWTOOLS directory that you backed up before installing the Windows 7 operating system.

7. Install the device drivers. See “Installing device drivers” on page 93.

8. Install the Windows 7 fix modules. You can find the Windows 7 fix modules in the C:\SWTOOLS\OSFIXES\directory. For more information, go to the Microsoft Knowledge Base home page at:http://support.microsoft.com/

9. Install the registry patches, for example, the Enabling Wake on LAN from Standby for ENERGY STARpatch. To download and install the registry patches, go to the Lenovo Support Web site at:http://www.lenovo.com/support

Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in theThinkPad Setup program. Otherwise the operating system will not start correctly.

© Copyright Lenovo 2014 91

Page 108: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

When you install the Windows 7 operating system, you might need one of the following country or regioncodes:

Country or region Code Country or region Code

China SC Netherlands NL

Denmark DK Norway NO

Finland FI Spain SP

France FR Sweden SV

Germany GR Taiwan and Hong Kong TC

Italy IT United States US

Japan JP

Installing the Windows 8.1 operating systemBefore you start, print these instructions.

Attention: The process of installing a new operating system deletes all the data on your solid-state drive,including the data that were stored in a hidden folder.

To install the Windows 8.1 operating system, do the following:

1. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 93.

2. Select Startup ➙ Boot to display the Boot Priority Order submenu.

3. Select the drive that contains the Windows 8.1 operating system installation program, for exampleUSB HDD.

4. Press F10. A Setup Confirmation window is displayed. Click Yes to save the configuration and exitthe ThinkPad Setup program.

5. Connect the drive that contains the Windows 8.1 operating system installation program to the computer,and restart the computer.

6. Install the Windows 8.1 fix modules. Go to the Microsoft Knowledge Base home page athttp://support.microsoft.com/. Type the number of the fix module in the search field, then click Search.

7. Install the registry patches, for example, the Enabling Wake on LAN from Standby for ENERGY STARpatch. To download and install the registry patches, go to the Lenovo Support Web site at:http://www.lenovo.com/support

8. Install the device drivers. See “Installing device drivers” on page 93.

Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in theThinkPad Setup program. Otherwise, the operating system will not start correctly.

When you install the Windows 8.1 operating system, you might need one of the following country or regioncodes:

Country or region Code Country or region Code

China SC Netherlands NL

Denmark DK Norway NO

Finland FI Spain SP

France FR Sweden SV

Germany GR Taiwan and Hong Kong TC

92 User Guide

Page 109: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Italy IT United States US

Japan JP

Installing device driversDevice driver is the program that operates a particular hardware device of the computer. If a device doesnot perform well or you install a new device, you need to install or update the corresponding device driver.For example, if you use the Windows 7 operating system, to use the USB 3.0 connector, you need todownload and install the USB 3.0 driver.

To download the latest device drivers, do the following:

1. Go to http://www.lenovo.com/ThinkPadDrivers.

2. Select your product name to view all the device drivers for your computer.

3. Select the device drivers you that you need, and follow the instructions on the screen.

Attention: Do not download the device drivers from the Windows Update Web. Always download the devicedrivers from:http://www.lenovo.com/ThinkPadDrivers

If you use the Windows 7 operating system, you also can find the device drivers in the C:\SWTOOLS\DRIVERSdirectory on your solid-state drive. For more information, see “Reinstalling preinstalled programs anddevice drivers” on page 71.

Using the ThinkPad Setup programThe ThinkPad Setup program enables you to select various setup configurations for your computer throughconfiguring the BIOS.

To configure the BIOS of your computer, do the following:

1. Restart the computer. When the ThinkPad logo is displayed, press F1 to start the ThinkPad Setupprogram.

Note: If you are required to enter the supervisor password, enter the correct password. You also canpress Enter to skip the password prompt and start the ThinkPad Setup program. If you do not enter thepassword, you cannot change the configurations that are protected by the supervisor password. Formore information, refer to “Using passwords” on page 55.

2. Use the cursor keys to select a tab; or use the cursor keys to locate an item and press Enter to selectthe item. Then a submenu is displayed.

Note: Some menu items are displayed only if the computer supports the corresponding features.

3. Set the value of an item by doing one of the following:

• Press F6 to change to a higher value.

• Press F5 to change to a lower value.

Note: Default values are in boldface.

4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu.

5. When you complete the configuration, press F10. A Setup Confirmation window is displayed. Click Yesto save the configuration and exit the ThinkPad Setup program. You also can select the Restart tab inthe ThinkPad Setup menu, and restart your computer with one of the provided options.

Note: You can press F9 to restore to the default settings.

Chapter 8. Advanced configuration 93

Page 110: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Main menuWhen you enter the ThinkPad Setup program, you will first see the Main menu as follows:

• UEFI BIOS Version

• UEFI BIOS Date

• Embedded Controller Version

• ME Firmware Version

• Machine Type Model

• System-unit serial number

• System board serial number

• Asset Tag

• CPU Type

• CPU Speed

• Installed memory

• UUID

• MAC Address (Internal LAN)

• Preinstalled operating system license

• UEFI Secure Boot

Config menuTo change the configuration of your computer, select the Config tab from the ThinkPad Setup menu.

The following table lists the Config menu items. Default values are in boldface.

Attention: The default configurations are already optimized for you. Improper change of the configurationsmight cause unexpected results.

Table 7. Config menu items

Menu item Submenu item Value Comments

Wake On LAN • Disabled

• AC only

• AC and Battery

Enable the computer to power on when theEthernet controller receives a magic packet(a special network message).

If you select AC Only, Wake on LANfunction is enabled only when the ac poweradapter is attached.

If you select AC and Battery, Wake on LANfunction is enabled with any power sources.

Notes:

• The magic packet type Wake on LANrequires ac power.

• The Wake on LAN function does notwork when a hard disk password is set.

Ethernet LAN OptionROM

• Disabled

• Enabled

Load the Ethernet LAN Option ROM toenable startup from an integrated networkdevice.

Network

94 User Guide

Page 111: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Table 7. Config menu items (continued)

Menu item Submenu item Value Comments

UEFI IPv4 NetworkStack

• Disabled

• Enabled

Enable or disable Internet Protocol Version 4(IPv4) network stack for UEFI environment.

UEFI IPv6 NetworkStack

• Disabled

• Enabled

Enable or disable Internet Protocol Version 6(IPv6) network stack for UEFI environment.

UEFI PXE Boot Priority • IPv6 First

• IPv4 First

Select network stack priority for UEFI PXEboot.

USB UEFI BIOSSupport

• Disabled

• Enabled

Enable or disable boot support for USBstorage devices.

Always On USB • Disabled

• Enabled

If you select Enabled, the external USBdevices can be charged through USBconnectors even when the computer isin low-power mode (sleep, hibernate, orpower-off).

- Charge in BatteryMode

• Disabled

• Enabled

If you select Enabled, external USB devicescan be charged through USB connectorseven when the system is in hibernationmode, or is power-off and in batteryoperation.

USB

USB 3.0 Mode • Disabled

• Enabled

• Auto

Set the USB 3.0 controller mode for theports shared between USB 2.0 and USB3.0 controllers.

If you select Auto, it enables you to connectand route appropriate USB 3.0 or USB 2.0connectors.

If you select Enabled, it enables USB 3.0mode and allows USB 3.0 to be supportedin the operating system.

If you select Disabled, it disables andhides the USB 3.0 controller, and USB3.0 connectors will work as USB 2.0connectors.

TrackPoint • Disabled

• Enabled

Enable or disable the built-in TrackPointpointing device.

Note: If you want to use an external mouse,select Disabled.

Keyboard/Mouse

Trackpad • Disabled

• Enabled

Enable or disable the built-in trackpad.

Note: If you want to use an external mouse,select Disabled.

Chapter 8. Advanced configuration 95

Page 112: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Table 7. Config menu items (continued)

Menu item Submenu item Value Comments

Display Boot Display Device • ThinkPad LCD

• HDMI

• DisplayPort

• Display on dock

Select the display device that is to beactivated at boot time. This selection iseffective for boot time, password prompt,and ThinkPad Setup.

HDMI is the HDMI connector on yourcomputer. This option is not available whenthe computer is connected to a dock.

DisplayPort is the Mini DisplayPortconnector on your computer.

Display on dock displays connectors ona dock.

Intel SpeedStep®

technology• Disabled

• Enabled

Mode for AC

• MaximumPerformance

• Battery Optimized

Mode for Battery

• MaximumPerformance

• BatteryOptimized

Select the mode of Intel SpeedSteptechnology at runtime.

Maximum Performance: Always thehighest speed.

Battery Optimized: Always the lowestspeed.

Disabled: The highest speed, and runtimeis not supported.

Adaptive ThermalManagement

Scheme for AC

• MaximizePerformance

• Balanced

Scheme for Battery

• MaximizePerformance

• Balanced

Select a thermal management scheme touse.

Maximize Performance: Reducemicroprocessor throttling.

Balanced: Balance sound, temperature,and performance.

Note: Each scheme affects fan sound,temperature, and performance.

CPU PowerManagement

• Disabled

• Enabled

Enable or disable the power-saving featurethat stops the microprocessor clockautomatically when there are no systemactivities. Normally, it is not necessary tochange the setting.

Power On with ACAttach

• Disabled

• Enabled

Enable or disable the feature that powerson the system when the ac power adapteris attached.

If you select Enabled, the system ispowered on when the ac power adapter isattached. If the system is in hibernate state,the system resumes normal operation.

Power

96 User Guide

Page 113: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Table 7. Config menu items (continued)

Menu item Submenu item Value Comments

If you select Disabled, the system is notpowered on nor resumed when the acpower adapter is attached.

Intel Rapid StartTechnology

• Disabled

• Enabled

Enter after:• Immediately• 1 minute• 2 minutes• 5 minutes• 10 minutes• 15 minutes• 30 minutes• 1 hour• 2 hours• 3 hours

To use this feature, a special partition onthe solid-state drive is required.

When enabled, the computer enters a lowerpower state after the specified time in sleepstate. And it takes only seconds to resumenormal operation.

Disable Built-in Battery • Yes

• No

Temporarily disable the built-in battery forservicing the computer. After selecting thisitem, the computer will be automaticallypowered off.

Note: The battery will be automaticallyre-enabled when the ac power adapter isreconnected to the computer.

Password Beep • Disabled

• Enabled

Enable this option to have a beep soundwhen the system is waiting for a power-on,hard disk, or supervisor password. Differentbeeps will sound when the enteredpassword matches or does not match theconfigured password.

Beep and Alarm

Keyboard Beep • Enabled

• Disabled

Enable or disable keyboard beep whenunmanageable key combinations arepressed.

Intel AMT Control • Disabled

• Enabled

• PermanentlyDisabled

If you select Enabled, Intel ActiveManagement Technology (AMT) isconfigured and additional setup items areprovided in Management Engine BIOSExtension (MEBx) Setup.

If you select Permanently Disabled, youwill never be able to enable it again. Becautious when you want to use this option.

Note: You can enter the MEBx Setup menuby pressing the Ctrl+P key combinationin the Startup Interrupt Menu window. Todisplay the Startup Interrupt Menu window,press the black button or Enter key duringthe power-on self-test (POST).

Intel AMT

Chapter 8. Advanced configuration 97

Page 114: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Table 7. Config menu items (continued)

Menu item Submenu item Value Comments

CIRA Timeout 0-255

Note: The defaultvalue is 60 seconds.

Set the timeout option for CIRA connectionto be established. Selectable secondvalues are from 1 to 254.

If you select 0, use 60 seconds as thedefault timeout value.

If you select 255, the waiting time forestablishing a connection is unlimited.

Console Type • PC ANSI

• VT100+

• PC-ANSI

• VT-UTF8

Select the console type for AMT.

Note: This console type should match theIntel AMT remote console.

Date and Time menuTo change the date or time of your computer, select the Date/Time tab from the ThinkPad Setup menu.Then do the following:

1. Use the cursor keys to select System Dtae or System Time.

2. Type a date or time.

Security menuTo change the security settings of your computer, select the Security tab from the ThinkPad Setup menu.

The following table lists the Security menu items. Default values are in boldface.

Attention: The default configurations are already optimized for you. Improper change of the configurationsmight cause unexpected results.

Table 8. Security menu items

Menu item Submenu item Value Comments

Hardware PasswordManager

• Disabled

• Enabled

Manage your power-on password, supervisorpassword, and your hard disk passwords.

SupervisorPassword

• Disabled

• Enabled

For more information, see “Supervisorpassword” on page 56.

Lock UEFI BIOSSettings

• Disabled

• Enabled

Enable or disable the function that protectsitems in ThinkPad Setup from being changedby a user who does not have the supervisorpassword. By default, this is set to Disabled.If you set the supervisor password and enablethis function, no one but you can change theitems in ThinkPad Setup.

Password atunattended boot

• Disabled

• Enabled

If you select and enable Password atunattended boot, a password prompt isdisplayed when the computer is turned on,from either a power-off state or hibernationstate, by an unattended event such as a Wakeon LAN attempt. If you select Disabled, nopassword prompt is displayed; the computer

Password

98 User Guide

Page 115: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Table 8. Security menu items (continued)

Menu item Submenu item Value Comments

goes ahead and loads the operating system.To prevent unauthorized access, set the userauthentication on the operating system.

Password at restart • Disabled

• Enabled

If you select and enable Password at restart,a password prompt is displayed when yourestart the computer. If you select Disabled, nopassword prompt is displayed; the computergoes ahead and loads the operating system.To prevent unauthorized access, set the userauthentication on the operating system.

Set Minimum Length • Disabled

• x characters(4≤x≤12)

Specify a minimum length for power-onpasswords and hard disk passwords. If youset the supervisor password and specify aminimum length for passwords, no one but youcan change the length.

Power-On Password • Disabled

• Enabled

For more information, see “Power-onpassword” on page 55.

Hard Disk Password • Disabled

• Enabled

For more information, see “Hard diskpasswords” on page 57.

PredesktopAuthentication

• Disabled

• Enabled

Enable or disable fingerprint authenticationbefore the operating system is loaded.

Reader Priority • External ➙Internal

• Internal Only

If External ➙ Internal is selected, anexternal fingerprint reader is used if attached.Otherwise, an internal fingerprint reader isused. If Internal Only is selected, an internalfingerprint reader is used.

Security Mode • Normal

• High

If fingerprint authentication fails, you still canstart the computer by entering a password. Ifyou have selected Normal, enter a power-onpassword or a supervisor password; if you haveselected High, enter a supervisor password.

PasswordAuthentication

• Disabled

• Enabled

Enable or disable password authentication.This item is available when high security modeis selected.

Fingerprint

Reset FingerprintData

• Enter This option is used to erase all fingerprintdata stored in the fingerprint reader and resetsettings to the factory state. As a result,any power-on security features previouslyenabled will not be able to work until they arere-enabled in the fingerprint software.

Chapter 8. Advanced configuration 99

Page 116: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Table 8. Security menu items (continued)

Menu item Submenu item Value Comments

Flash BIOS Updateby End-Users

• Disabled

• Enabled

If you select Enabled, all users can update theUEFI BIOS. If you select Disabled, only theperson who knows the supervisor passwordcan update the UEFI BIOS.

UEFI BIOS UpdateOption

Secure RollBackPrevention

• Disabled (IfOS OptimizedDefaults is set asdisabled.)

• Enabled (IfOS OptimizedDefaults is asenabled.)

If you select Disabled, you can flash the olderversion UEFI BIOS.

Security ChipSelection

• Discrete TPM

• Intel PPT

If you select Discrete TPM, you can use adiscrete TPM chip with TPM 1.2 mode. If youselect Intel PTT, you can use Intel PlatformTrusted technology (PTT) with TPM 2.0 mode.

Note:Intel PTT can be used with Windows 8.1 orlater operating system.

Security Chip • Active

• Inactive

• Disabled

If you select Active, the security chip isfunctional. If you select Inactive, the SecurityChip option is visible, but the security chipis not functional. If you select Disabled,the Security Chip option is hidden and thesecurity chip is not functional.

Security ReportingOptions

This option is available when Security Chipis active. It is used to enable or disable thefollowing Security Reporting Options:

• BIOS ROM String Reporting (Windows 7)or UEFI ROM String Reporting (Windows8.1): BIOS text string

• CMOS Reporting: CMOS data

• NVRAM Reporting: Security data stored inthe Asset ID

• SMBIOS Reporting: SMBIOS data

Clear Security Chip • Enter Clear the encryption key.

Note: This item is displayed only if you haveselected Active for the Security Chip option.

Intel TXT Feature • Disabled

• Enabled

Enable or disable the Intel Trusted ExecutionTechnology.

Note: This item is displayed only if you haveselected Active for the Security Chip option.

Physical Presencefor Provisioning

• Disabled

• Enabled

Enable or disable the confirmation messagewhen you change the settings of the securitychip.

Security Chip

Physical Presencefor Clear

• Disabled

• Enabled

Enable or disable the confirmation messagewhen you clear the security chip.

100 User Guide

Page 117: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Table 8. Security menu items (continued)

Menu item Submenu item Value Comments

Memory Protection ExecutionPrevention

• Disabled

• Enabled

Some computer viruses and worms causememory buffers to overflow. By selectingEnabled you can protect your computeragainst attacks by such viruses and worms. Ifafter choosing Enabled you find that a programdoes not run correctly, select Disabled andreset the setting.

Intel VirtualizationTechnology

• Disabled

• Enabled

If you select Enabled, a Virtual MachineMonitor (VMM) can utilize the additionalhardware capabilities provided by IntelVirtualization Technology.

Virtualization

Intel VT-d Feature • Disabled

• Enabled

Intel VT-d stands for Intel VirtualizationTechnology for Directed I/O. When enabled, aVMM can utilize the platform infrastructure forI/O virtualization.

Ethernet LAN • Disabled

• Enabled

If you select Enabled, you can use the EthernetLAN device.

Wireless LAN • Disabled

• Enabled

If you select Enabled, you can use the WirelessLAN connection.

Wireless WAN • Disabled

• Enabled

If you select Enabled, you can use the wirelessWAN device.

Bluetooth • Disabled

• Enabled

If you select Enabled, you can use Bluetoothdevices.

USB Port • Disabled

• Enabled

If you select Enabled, you can use the USBconnectors.

Integrated Camera • Disabled

• Enabled

If you select Enabled, you can use theintegrated camera.

Microphone • Disabled

• Enabled

If you select Enabled, you can use themicrophones (internal, external, or line-in).

Fingerprint Reader • Disabled

• Enabled

If you select Enabled, you can use thefingerprint reader.

I/O Port Access

NFC Device • Disabled

• Enabled

If you select Enabled, you can use the NFCdevice.

Internal DeviceAccess

Bottom CoverTamper Detection

• Disabled

• Enabled

Enable or disable the tamper detection. Iftamper is detected, Supervisor Password isrequired to boot the system. Bottom CoverTamper Detection will not take effect unlessSupervisor Password is enabled.

Chapter 8. Advanced configuration 101

Page 118: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Table 8. Security menu items (continued)

Menu item Submenu item Value Comments

Intel AT ModuleActivation

• Disabled

• Enabled

• PermanentlyDisabled

Enable or disable the UEFI BIOS interfaceto activate the Intel AT module, which is anoptional anti-theft service from Intel.

Note: If you set the Intel AT module activationto Permanently Disabled, you will be unableto enable this setting again.

Intel AT Suspend • Enter This option is displayed only when theanti-theft function is activated.

The Intel anti-theft suspend screen will bedisplayed at next boot to enter the suspendmode.

Anti-Theft

Computrace • Disabled

• Enabled

• PermanentlyDisabled

Enable or disable the UEFI BIOS interface toactivate the computrace module. Computraceis an optional monitoring service from AbsoluteSoftware.

Note: If you set the computrace moduleactivation to Permanently Disabled, you willbe unable to enable this setting again.

Secure Boot • Disabled

• Enabled

Enable or disable the UEFI Secure Bootfeature. Select Enable to prevent unauthorizedoperating systems from running at boottime. Select Disabled to allow any operatingsystems to run at boot time.

Platform Mode • Setup Mode

• User Mode

Specify the system operating mode.

Secure Boot Mode • Standard Mode

• Custom Mode

Specify the Secure Boot mode.

Reset to SetupMode This option is used to clear the currentplatform key and put the system into SetupMode. You can install your own platform keyand customize the Secure Boot signaturedatabases in Setup Mode.

Secure Boot mode will be set to CustomMode.

Secure Boot

Restore FactoryKeys

This option is used to restore all keys andcertificates in Secure Boot databases to factorydefaults. Any customized Secure Boot settingswill be erased, and the default platform keywill be re-established along with the originalsignature databases including certificate forWindows 8.1 operating system.

Startup menuTo change the startup settings of your computer, select the Startup tab from the ThinkPad Setup menu.

Attention:

102 User Guide

Page 119: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• After you change the startup sequence, ensure that you select a correct device during a copy, a save, or aformat operation. Otherwise your data might be erased or overwritten.

• If you are using the BitLocker drive encryption, do not change the startup sequence. BitLocker driveencryption locks the computer from starting once detects the change of startup sequence.

To change the startup sequence temporarily so that the computer starts from a desired drive, do the following:

1. Turn off the computer.

2. Turn on the computer. When the ThinkPad logo is displayed, press F12.

3. Select the device that you want the computer to start from.

Note: The Boot menu will be displayed if the computer cannot start from any devices, or the operatingsystem cannot be found.

The following table lists the Startup menu items. Default values are in boldface.

Note: Some items are displayed on the menu only if the computer supports the corresponding features.

Table 9. Startup menu items

Menu item Value Comments

Boot Select the boot device when you press the powerbutton to turn on the computer.

Network Boot Select the boot device when the system wakesfrom LAN. If Wake On LAN is enabled, thenetwork administrator can turn on all of thecomputers in a LAN remotely by use of networkmanagement software.

UEFI/Legacy Boot • Both

– UEFI/Legacy Boot Priority

– UEFI First

– Legacy First

• UEFI Only

• Legacy Only

CSM Support (for UEFI Only)

• Yes

• No

Select system boot capability.

• Both: Select priority of boot options betweenUEFI and Legacy.

• UEFI Only: The system will boot from theUEFI enabled operating system.

• Legacy Only: The system will boot from anyoperating system other than the UEFI enabledone.

Note: If you select UEFI Only, the system cannotboot from the bootable devices that do not havethe UEFI enabled operating system.

Compatibility Support Module (CSM) is requiredfor booting the legacy operating system. If youselect UEFI Only, CSM Support is selectable.For Both or Legacy Only mood, CSM Supportis not selectable.

Boot Mode • Quick

• Diagnostics

Screen during the POST:

• Quick: The ThinkPad Logo screen isdisplayed.

• Diagnostics: Text messages are displayed.

Note: You also can enter Diagnostic mode bypressing Esc during the POST.

Chapter 8. Advanced configuration 103

Page 120: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Table 9. Startup menu items (continued)

Menu item Value Comments

Option Keys display • Disabled

• Enabled

If you select Disabled, the “To interrupt normalstartup, press Enter.” message is not displayedduring the POST.

Boot Device List F12 Option • Disabled

• Enabled

If you select Enabled, the F12 key is recognizedand the Boot Menu window is displayed.

Boot Order Lock • Disabled

• Enabled

If you select Enabled, the boot priority order islocked for your future use.

Restart menuTo exit the ThinkPad Setup program and restart the computer, select Restart from the ThinkPad Setup menu.

The following submenu items are displayed:

• Exit Saving Changes: Save the changes and restart the computer.

• Exit Discarding Changes: Discard the changes and restart the computer.

• Load Setup Defaults: Restore to the factory default settings.

Note: Enable OS Optimized Defaults to meet the Windows 8.1 certification requirements. When youchange this setting, some other settings are changed automatically, such as CSM Support, UEFI/LegacyBoot, Secure Boot, and Secure RollBack Prevention.

• Discard Changes: Discard the changes.

• Save Changes: Save the changes.

Updating the UEFI BIOSThe UEFI BIOS is the first program that the computer runs when the computer is turned on. The UEFI BIOSinitializes the hardware components, and loads the operating system and other programs.

You can update the UEFI BIOS by starting your computer from a flash update optical disc or a flash updateprogram running in the Windows environment. When you install a new program, a device driver, or hardware,you might be informed to update the UEFI BIOS.

For instructions on how to update the UEFI BIOS, go to:http://www.lenovo.com/ThinkPadDrivers

Using system managementThis topic is primarily intended for network administrators.

Your computer is designed for manageability, so that you can redirect more resources to better meetyour business objectives.

This manageability, known as Total Cost of Ownership (TCO), enables you to remotely operate clientcomputers in the same way as you operate your own computer, such as turning on a client computer,formatting a solid-state drive, and installing a program.

Once the computer is configured and operational, you can manage it by using the software and themanageability features that are already integrated into the client computer and the network.

104 User Guide

Page 121: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Desktop Management Interface

The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS)Reference Specification, version 2.7.1. SMBIOS provides information about the hardware components ofyour computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices onthe system board. This specification documents the standards for getting access to this BIOS information.

Preboot eXecution Environment

The Preboot eXecution Environment (PXE) technology makes the computer more manageable by enablingthe computer to start from a server. Your computer supports the personal computer functions that PXErequires. For example, with the appropriate LAN card, your computer can be started from the PXE server.

Note: The Remote Initial Program Load (RIPL or RPL) function cannot be used with your computer.

Wake on LAN

The network administrator can turn on a computer from a management console by using the Wake onLAN feature.

When the Wake on LAN feature is enabled, many operations, such as data transfer, software updates, andFlash updates of the UEFI BIOS, can be done remotely without remote attendance. The updating processcan perform after normal working hours and on weekends, so that the users are not interrupted during work,and the LAN traffic is kept to a minimum. It saves time and increases productivity.

Note: If the computer is turned on through Wake on LAN, the computer starts follow the Network Bootsequence.

Asset ID EEPROM

The Asset ID EEPROM contains information about the computer configuration and the serial numbers ofthe key components. It also includes a number of blank fields where you can record information aboutthe end users in your network.

Setting management featuresTo enable a network administrator to remotely control your computer, set the following system-managementfeatures in the ThinkPad Setup program:

• Wake on LAN

• Network Boot sequence

• Flash update

Note: If a supervisor password has been set, you will be required to enter the supervisor password whenyou start the ThinkPad Setup program.

Enabling or disabling the Wake on LAN feature

When the Wake on LAN feature is enabled and the computer is connected to a LAN, the network administratorcan start the computer remotely from a management console, using a remote network-management program.

To enable or disable the Wake on LAN feature, do the following:

1. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 93.

2. Select Config ➙ Network. The Network submenu is displayed.

3. Select a corresponding option for the Wake on LAN feature.

4. Press F10. A Setup Confirmation window is displayed. Click Yes to save the configuration and exitthe ThinkPad Setup program.

Chapter 8. Advanced configuration 105

Page 122: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Defining a Network Boot sequence

When the computer wakes on LAN, the computer starts from the device as specified on the Network Bootmenu, and then follow the boot order list on the Boot menu.

To define a Network Boot sequence, do the following:

1. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 93.

2. Select Startup ➙ Network Boot. The boot device list is displayed.

3. Select a boot device to make it as the top boot priority.

4. Press F10. A Setup Confirmation window is displayed. Click Yes to save the configuration and exitthe ThinkPad Setup program.

Note: You can press F9 to restore to the factory default settings.

Checking the requirements for flash updates

A network administrator can update the programs on your computer from a management console, if thefollowing requirements are met:

• The computer must be started over LAN.

• The computer must be engaged in the Preboot eXecution Environment (PXE).

• A network-management program must be installed on the computer of the network administrator.

106 User Guide

Page 123: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Chapter 9. Preventing problems

An important part of owning a ThinkPad notebook computer is maintenance. With proper care, youcan avoid common problems. This chapter provides information that can help you keep your computerrunning smoothly.

• “General tips for preventing problems” on page 107

• “Making sure device drivers are current” on page 108

• “Taking care of your computer” on page 109

General tips for preventing problemsThis topic provides the following tips to help you prevent computing problems:

• Check the capacity of your solid-state drive from time to time. If the solid-state drive gets too full, theWindows operating system will slow down and might produce errors.

To check the solid-state drive capacity, do the following:

– Windows 7: Click Start ➙ Computer.

– Windows 8.1: Open the File Explorer.

• Empty your recycle bin on a regular basis.

• Use disk defragment tool regularly on your solid-state drive to improve data seek and read times.

• To free up disk space, uninstall unused programs.

Note: You also might want to look for program duplication or overlapping versions.

• Clean out your Inbox, Sent, and Trash folders from your e-mail client program.

• Back up your data at least once a week. If critical data is present, it is a good idea to perform a dailybackup operation. Lenovo has many backup options available for your computer. Rewritable opticaldrives are available for most machines and are easily installed.

• Schedule system restore operations to take a system snapshot periodically. For more information aboutsystem restore, see Chapter 5 “Recovery overview” on page 67.

• Update device drivers and UEFI BIOS when needed.

• Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers andrevisions.

• Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the devicedriver information release notes prior to updating for compatibility or known issues.

• Keep a log book. Entries might include major hardware or software changes, driver updates, minor issuesyou have experienced, and how you resolved the minor issues.

• If you ever need to run a recovery on your computer to return the preinstalled contents onto the machine,the following tips might help along the way:

– Remove all external devices such as the printer, keyboard, and so on.

– Make sure that your battery is charged and your computer has the ac power connected.

– Access ThinkPad Setup and load the default settings.

– Restart the computer and start the recovery operation.

– If your computer uses discs as the recovery media, do not remove the disc from the drive untilprompted to do so.

© Copyright Lenovo 2014 107

Page 124: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• For suspected solid-state drive issues, refer to “Diagnosing problems” on page 113 and run a diagnostictest for the drive before you call the Customer Support Center. If your computer does not start up,download the files to create a bootable self-test medium from http://www.lenovo.com/hddtest. Run thetest and record any messages or error codes. If the test returns any failing error codes or messages,call the Customer Support Center with the codes or messages and the computer in front of you. Atechnician will assist you further.

• If required, you can find the contact information about the Customer Support Center for your countryor region at http://www.lenovo.com/support/phone. When calling the Customer Support Center, makesure that you have your machine model type, serial number, and the computer in front of you. Also, if thecomputer is producing error codes, it is helpful to have the error screen on or the messages written down.

Making sure device drivers are currentDevice drivers are programs that contain instructions for the operating system about how to operate or“drive” a certain piece of hardware. Each hardware component on your computer has its own specific driver.If you add a new component, the operating system needs to be instructed on how to operate that pieceof hardware. After you install the driver, the operating system can recognize the hardware componentand understand how to use it.

Note: Because drivers are programs, like any other file on your computer, they are susceptible to corruptionand might not perform correctly if corruption occurs.

It is not always necessary to download the latest drivers. However, you should download the latest driverfor a component if you notice poor performance from that component or if you added a new component.This might eliminate the driver as the potential cause of a problem.

Getting the latest drivers from the Web site

You can download and install updated device drivers from the Lenovo Web site by doing the following:

1. Go to http://www.lenovo.com/ThinkPadDrivers.

2. Select the entry for your computer and then follow the instructions on the screen to download andinstall necessary software.

Getting the latest drivers using System Update

The System Update program helps you keep the software on your computer up-to-date. Update packagesare stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packagescan contain applications, device drivers, UEFI BIOS flashes, or software updates. When the System Updateprogram connects to the Lenovo Support Web site, the System Update program automatically recognizesthe machine type and model of your computer, the installed operating system, and the language of theoperating system to determine what updates are available for your computer. The System Update programthen displays a list of update packages and categorizes each update as critical, recommended, or optional tohelp you understand the importance. You have complete control of which updates to download and install.After you select the update packages you want, the System Update program automatically downloads andinstalls the updates without any further intervention from you.

The System Update program is preinstalled on your computer and is ready to run. The only prerequisite isan active Internet connection. You can start the program manually, or you can use the schedule featureto enable the program to search for updates automatically at specified intervals. You also can predefinescheduled updates to search by severity (critical updates, critical and recommended updates, or all updates)so the list you choose from contains only those update types that are of interest to you.

For more information about how to use the System Update program, refer to the help information systemof the program.

108 User Guide

Page 125: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Taking care of your computerAlthough your computer is designed to function reliably in normal work environments, you need to usecommon sense in handling it. By following the important tips in this topic, you will get the most use andenjoyment out of your computer.

Be careful about where and how you work

• Store packing materials safely out of the reach of children to prevent the risk of suffocation from plasticbags.

• Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers(more than 13 cm or 5 inches).

• Avoid subjecting your computer to extreme temperatures (below 5°C/41°F or above 35°C/95°F).

• Some appliances, such as certain portable desktop fans or air purifiers, can produce negative ions. If acomputer is close to such an appliance, and is exposed for an extended time to air containing negativeions, it might become electrostatically charged. Such a charge might be discharged through your handswhen you touch the keyboard or other parts of the computer, or through connectors on I/O devicesconnected to the computer. Even though this kind of electrostatic discharge (ESD) is the opposite of adischarge from your body or clothing to the computer, it poses the same risk of a computer malfunction.

Your computer is designed and manufactured to minimize any effects of electrostatic charge. An electrostaticcharge above a certain limit, however, can increase the risk of ESD. Therefore, when using the computerclose to an appliance that can produce negative ions, give special attention to the following:

• Avoid directly exposing your computer to the air from an appliance that can produce negative ions.

• Keep your computer and peripherals as far as possible from such an appliance.

• Wherever possible, ground your computer to facilitate safe electrostatic discharge.

Note: Not all such appliances cause a significant electrostatic charge.

Be gentle with your computer

• Avoid placing any objects (including paper) between the display and the keyboard or the palm rest.

• Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees.Do not open the display beyond 180 degrees, as this might damage the computer hinge.

• Do not turn your computer over while the ac power adapter is plugged in. This could break the adapterplug.

Carry your computer properly

• Before moving your computer, be sure to remove any media, turn off attached devices, and disconnectcords and cables.

• When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer bythe display.

Handle storage media and drives properly

• When installing the solid-state drive, follow the instructions shipped with your hardware, and applypressure only where needed on the device.

• Turn off your computer before you replace the solid-state drive.

• After you replace the primary solid-state drive, reattach the cover of the drive slot.

• Store your external and removable hard disk drive or optical drives in the appropriate containers orpackaging when they are not being used.

Chapter 9. Preventing problems 109

Page 126: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Take care in setting passwords

• Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, andyou might have to replace your system board or solid-state drive.

Taking care of the fingerprint reader

The following actions could damage the fingerprint reader or cause it not to work properly:

• Scratching the surface of the fingerprint reader with a hard, pointed object.

• Scraping the surface of the fingerprint reader with your fingernail or anything hard.

• Using or touching the fingerprint reader with a dirty finger.

If you notice any of the following conditions, gently clean the surface of the fingerprint reader with a dry,soft, lint-free cloth:

• The surface of the fingerprint reader is dirty or stained.

• The surface of the fingerprint reader is wet.

• The fingerprint reader often fails to enroll or authenticate your fingerprint.

Register your computer

• Register your ThinkPad computer with Lenovo at http://www.lenovo.com/register. For more information,see “Registering your computer” on page 19.

Be sure not to modify your computer

• Only an authorized ThinkPad repair technician should disassemble and repair your computer.

• Do not modify or tape the latches to keep the display open or closed.

Cleaning the cover of your computerOccasionally clean your computer by doing the following:

1. Prepare a mixture of a gentle kitchen-use detergent. The detergent must not contain abrasive powder orstrong chemicals such as acid or alkaline. Use five parts water to one part detergent.

2. Absorb the diluted detergent into a sponge.

3. Squeeze excess liquid from the sponge.

4. Wipe the cover with the sponge, using a circular motion and taking care not to let any excess liquid drip.

5. Wipe the surface to remove the detergent.

6. Rinse the sponge with clean running water.

7. Wipe the cover with the clean sponge.

8. Wipe the surface again with a dry, soft, lint-free cloth.

9. Wait for the surface to dry completely and remove any fibers from the cloth.

Cleaning your computer keyboard

To clean the computer keyboard, do the following:

1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth.

Note: Avoid spraying cleaner directly onto the keyboard.

2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time,the cloth might hook onto an adjacent key and possibly damage it. Make sure that no liquid drips ontoor between the keys.

3. Allow to dry.

110 User Guide

Page 127: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

4. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brushor cool air from a hair dryer.

Cleaning your computer display

To clean the computer display, do the following:

1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, itmight be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover waspressed from the outside.

2. Wipe or dust the stain gently with a soft, dry cloth.

3. If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of isopropyl alcohol andwater that does not contain impurities.

Note: Avoid spraying cleaner directly onto the keyboard.

4. Wring out as much of the liquid as you can.

5. Wipe the display again; do not let any liquid drip into the computer.

6. Be sure to dry the display before closing it.

Chapter 9. Preventing problems 111

Page 128: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

112 User Guide

Page 129: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Chapter 10. Troubleshooting computer problems

This chapter provides information on what to do if you experience a problem with your computer.

• “Diagnosing problems” on page 113

• “Troubleshooting” on page 113

Diagnosing problemsIf you experience problems with your computer, use the Lenovo Solution Center program as a startingpoint for solving them.

The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. Itcombines diagnostic tests, system information collection, security status, and support information, alongwith hints and tips for maximum system performance.

Notes:

• The Lenovo Solution Center program also is available for downloaded at:http://www.lenovo.com/diags.

• If you are using other Windows operating system rather than Windows 7 and Windows 8.1, you can findthe latest information about diagnostics for your computer at:http://www.lenovo.com/diagnose

If your computer is installed with the Windows 7 operating system, when you are setting up your computer,the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore thesolid-state drive to the factory default state. For more information, see “Performing backup and recoveryoperations” on page 68.

To run the Lenovo Solution Center program, see “Lenovo programs” on page 14.

For additional information, refer to the Lenovo Solution Center help system.

Note: If you are unable to isolate and repair the problem yourself after running Lenovo Solution Centerprogram, save and print the log files created by the program. You will need the log files when you speak to aLenovo technical support representative.

TroubleshootingIf your computer has an error, it typically displays a message or an error code, or a beep sounds whenyou turn it on. When you experience a problem, refer to the corresponding sections in this topic to try tosolve the problem by yourself.

Computer stops respondingPrint these instructions now and keep the instructions with your computer for reference later.

If your computer is completely unresponsive (you cannot use the TrackPoint pointing device or thekeyboard), do the following:

1. Press and hold the power button for four seconds or more to turn off the computer.

• If the computer is turned off, restart the computer by pressing the power button. If the computerdoes not turn on, continue with step 2.

© Copyright Lenovo 2014 113

Page 130: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• If you cannot turn off your computer by pressing and holding the power button, remove all sourcesof power from the computer and reset the system by inserting a straightened paper clip into theemergency-reset hole. To locate the reset hole, refer to “Bottom view” on page 7. After the computeris off, reconnect the ac power adapter and restart the computer by pressing the power button. If thecomputer does not turn on, continue with step 3.

2. While the computer is off, remove all sources of power from the computer and reset the system byinserting a straightened paper clip into the emergency-reset hole. Reattach the ac power adapter andrestart the computer. If the computer does not turn back on, continue with step 3.

Note: If the computer starts up and enters the Windows environment, use the proper shutdownprocedure to turn off the computer.

3. Remove all external devices that are attached to your computer (keyboard, mouse, printer, scanner, andso on). Repeat step 2. If step 2 is unsuccessful, call the Customer Support Center and a CustomerSupport Specialist will assist you.

Spills on the keyboardWith a mobile computer, there are increased chances of spilling liquids on the keyboard. Because mostliquids conduct electricity, liquid spilled on the keyboard could create numerous short circuits, potentiallycausing irreparable damage to your computer.

If you spill something on your computer:

Attention: Be sure that no liquid creates a short circuit between you and the ac power adapter (if in use).Although you might lose some data or work by turning off the computer immediately, leaving the computeron might make your computer unusable.

1. Carefully unplug the ac power adapter immediately.

2. Turn off the computer immediately. If the computer does not turn off, reset the system by inserting oneend of a needle or a straightened paper clip into the emergency-reset hole. To locate the reset hole,refer to “Bottom view” on page 7. The more quickly you stop the current from passing through thecomputer the more likely you will reduce damage from short circuits.

3. Wait until you are certain that all the liquid is dry before turning on your computer.

Note: If you want to replace your keyboard, you can purchase a new one.

Error messages• Message: 0177: Bad SVP data, stop POST task.

Solution: Checksum of the supervisor password in the EEPROM is not correct. The system boardshould be replaced. Have the computer serviced.

• Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup.

Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setupto check security settings, Press F10, and then press Enter to restart the system. If you still have aproblem, have the computer serviced.

• Message: 0187: EAIA data access error

Solution: The access to EEPROM is failed. Have the computer serviced.

• Message: 0188: Invalid RFID Serialization Information Area

Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced,and the box serial number needs to be reinstalled. Have the computer serviced.

• Message: 0189: Invalid RFID configuration information area

114 User Guide

Page 131: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replace,and the UUID needs to be reinstalled. Have the computer serviced.

• Message: 0190: Critical low-battery error

Solution: The computer turned off, because the battery is low. Connect the ac power adapter to thecomputer and charge the battery.

• Message: 0191: System Security - Invalid remote change requested

Solution: The system configuration change has failed. Confirm the operation and try again. To clear theerror, enter ThinkPad Setup.

• Message: 0199: System Security - Security password retry count exceeded.

Solution: This message is displayed if you enter a wrong supervisor password more than three times.Confirm the supervisor password and try again. To clear the error, enter ThinkPad Setup.

• Message: 1802: Unauthorized network card is plugged in - Power off and remove the network card.

Solution: The wireless network card is not supported on this computer. Remove it.

• Message: 1820: More than one external fingerprint readers are attached.

Solution: Power off and remove all but the reader that you set up within your main operating system.

• Message: 2100: Detection error on SSD0 (M.2)

Solution: The solid-state disk is not working. Have the solid-state disk serviced.

• Message: 2110: Read error on SSD0 (M.2)

Solution: The solid-state disk is not working. Have the solid-state disk serviced.

• Message: 2200: Machine Type and Serial Number are invalid.

Solution: Machine Type and Serial Number are invalid. Have the computer serviced.

• Message: 2201: Machine UUID is invalid.

Solution: Machine UUID is invalid. Have the computer serviced.

• Message: Fan error

Solution: Cooling fan has failed. Shut down the computer immediately and have the computer serviced.

• Message: Thermal sensing error

Solution: The thermal sensor has problem. Shut down the computer immediately and have the computerserviced.

Errors without messages• Problem: My screen keeps blanking when I do not want it to.

Solution:

– If your computer is preinstalled with the Windows 7 operating system, you can disable any systemtimers, such as the LCD turn-off timer or the blank timer by doing the following:

1. Start Power Manager.

2. Click the Power plan tab, and then select Maximum Performance from the predefined powerplans.

– If your computer is preinstalled with the Windows 8.1 operating system, do the following:

1. Go the desktop and click the battery-status icon in the Windows notification area.

2. Click More power options ➙ Show additional plans ➙ High performance.

• Problem: When I turn on the computer, nothing is displayed on the screen and the computer does notbeep while starting up.

Chapter 10. Troubleshooting computer problems 115

Page 132: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding thepower button for four seconds or more. Then turn on the computer and listen again.

Solution: Make sure that:

– The ac power adapter is connected to the computer and the power cord is plugged into a workingelectrical outlet.

– The computer is turned on. (Press the power button again for confirmation.)

– The brightness level of the screen is appropriately set.

If a power-on password is set, press any key to display the prompt for the power-on password andthen type the correct password and press Enter.

If these items are correctly set, and the screen remains blank, have the computer serviced.

• Problem: When I turn on the computer, only a white cursor is displayed on a blank screen.

Solution: If you have modified a partition on your solid-state drive by using partition software, informationabout that partition, or the master boot record might have been destroyed.

Do the following to try to solve the problem:

1. Turn off the computer, and then turn it on again.

2. If you still see only the cursor on the screen, do the following:

– If you have used partition software, examine the partition on the solid-state drive by using thesoftware, and recover the partition if required.

– Use the recovery solutions to restore the system to the factory default state.

If the problem persists, have the computer serviced.

• Problem: My screen goes blank while the computer is on.

Solution: Your screen saver or power management might have been enabled. Do one of the following:

– Touch the TrackPoint pointing device or the trackpad, or press a key to exit the screen saver.

– Press the power button to resume the computer from sleep or hibernation mode.

Beep errorsTable 10. Beep errors

Problem Solution

One short beep, pause, three short beeps, pause, threemore short beeps, and one short beep

Have the computer serviced.

One long and two short beeps The video function has a problem. Have the computerserviced.

Four cycles of four short beeps Shut down the computer immediately and have thecomputer serviced.

Five short beeps The system board has a problem. Have the computerserviced.

Memory module problemsPrint these instructions now and keep the instructions with your computer for reference later.

If your memory module is not operating properly, check the following items:

116 User Guide

Page 133: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

1. Check for error messages during startup.

Follow the appropriate corrective actions for power-on self-test (POST). See “Error messages” onpage 114.

2. Verify that the latest UEFI BIOS for your model has been installed.

3. Verify the proper memory configuration and compatibility including the maximum memory size and thememory speed.

4. Run the Lenovo Solution Center program. See “Diagnosing problems” on page 113.

Networking problemsThe following are the most common networking problems.

Ethernet problems• Problem: The computer cannot connect to the network.

Solution: Make sure that:

– The Ethernet extension adapter is connected correctly.

The network cable must be securely connected both to the Ethernet extension adapter and to the RJ45connector of the hub. The maximum allowable distance from the computer to hub is 100 meters. Ifthe cable is connected and the distance is within acceptable limits but the problem persists, try adifferent cable.

– You are using the correct device driver. To install the correct driver, do the following:

1. Open Control Panel and click Hardware and Sound ➙ Device Manager. If you are prompted foran administrator password or confirmation, type the password or provide confirmation.

2. If the exclamation mark ! is displayed next to the adapter name under Network adapters, youmight not be using the correct driver or the driver might have been disabled. To update the driver,right-click the highlighted adapter.

3. Click Update Driver Software, and then follow the instructions on the screen.

– The switch port and the adapter have the same duplex setting.

If you configured the adapter for full duplex, make sure that the switch port also is configured for fullduplex. Setting wrong duplex mode can degrade performance, cause data loss, or result in lostconnections.

– You have installed all networking software that is necessary for your network environment.

Check with your LAN administrator for the necessary networking software.

• Problem: The adapter stops working for no apparent reason.

Solution: The network driver files might be corrupt or missing. Update the driver by referring to theprevious solution for the procedure to make sure that the correct device driver is installed.

• Problem: My computer is a Gigabit Ethernet model and I use a speed of 1000 Mbps, but the connectionfails or errors occur.

Solution:

– Use Category 5 wiring and make sure that the network cable is securely connected.

– Connect to a 1000 BASE-T hub/switch (not 1000 BASE-X).

• Problem: The Wake On LAN feature is not working.

Solution: Ensure that Wake On LAN is enabled in ThinkPad Setup. If it is, check with your LANadministrator for the necessary settings.

Chapter 10. Troubleshooting computer problems 117

Page 134: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• Problem: My computer is a Gigabit Ethernet model, but the computer cannot connect to the network at1000 Mbps. Instead, it connects at 100 Mbps.

Solution:

– Try another cable.

– Make sure that the link partner is set to auto-negotiate.

– Make sure that the switch is 802.3ab-compliant (gigabit over copper).

A wireless LAN problemProblem: I cannot connect to the network using the built-in wireless network card.

Solution: Make sure that:

• Your wireless LAN driver is the latest version.

• Your computer is within range of a wireless access point.

• The wireless radio is enabled.

Note: If you are using the Windows 7 operating system, click Show hidden icons on the taskbar. TheAccess Connections icon is displayed. For more information about the icon, refer to the Access Connectionshelp information system.

For the Windows 7 operating system, check the Network Name (SSID) and your encryption information. Usethe Access Connections program to verify this case-sensitive information.

A wireless WAN problemProblem: A message is displayed indicating that an unauthorized WAN card is installed.

Solution: The WAN card is not supported on this computer. Remove the WAN card.

Note: Some models do not have a wireless WAN card.

Bluetooth problemsNote: Check your connection anytime and make sure that no other Bluetooth-enabled device is searching forthe device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection.

• Problem: Sound does not come from the Bluetooth headset/headphone but comes from the localspeaker even though the Bluetooth headset/headphone is connected using a Headset profile or AV profile.

Solution: Do the following:

1. Exit the application that uses the sound device (for example, Windows Media Player).

2. Open Control Panel and click Hardware and Sound ➙ Sound ➙ Playback.

3. If you are using a Headset profile, select Bluetooth Hands-free Audio and click the Set Defaultbutton. If you are using an AV profile, select Stereo Audio and click the Set Default button.

4. Click OK to close the Sound window.

• Problem: PIM items sent from the Windows 7 operating systems cannot be received correctly into theaddress book of any other Bluetooth-enabled device.

Solution: The Windows 7 operating system sends PIM items in XML format, but most Bluetooth-enableddevices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file throughBluetooth, a PIM item sent from the Windows 7 might be saved as a file with the extension .contact.

118 User Guide

Page 135: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Problems with the keyboard and other pointing devicesThe following are the most common problems with keyboards and other pointing devices.

TrackPoint pointing device problems• Problem: The pointer drifts when the computer is turned on or after it resumes normal operation.

Solution: The pointer might drift when you are not using the TrackPoint pointing device during normaloperation. This is a normal characteristic of the TrackPoint pointing device and is not a defect. pointerdrifting might occur for several seconds under the following conditions:

– When the computer is turned on

– When the computer resumes normal operation

– When the TrackPoint pointing device is kept pressed for a long time

– When the temperature changes

• Problem: The TrackPoint pointing device or trackpad does not work.

Solution: Ensure that the TrackPoint pointing device or trackpad is enabled in the Mouse Propertieswindow.

Keyboard problems• Problem: All or some keys on the keyboard do not work.

Solution: If an external numeric keypad is connected:

1. Turn off the computer.

2. Remove the external numeric keypad.

3. Turn on the computer and try using the keyboard again.

If the keyboard problem is resolved, carefully reconnect the external numeric keypad and the externalkeyboard. Make sure that you have seated the connectors correctly.

If the problem persists, make sure that the correct device driver is installed by doing the following:

1. Open Control Panel. Change the view of Control Panel from Category to Large icons or Small icons.

2. Click Keyboard.

3. Select the Hardware tab. In the Device Properties pane, make sure that you see this message:Device Status: This device is working properly.

If keys on the keyboard still do not work, have the computer serviced.

• Problem: All or some keys on the external numeric keypad do not work.

Solution: Make sure that the external numeric keypad is correctly connected to the computer.

Problems with the display and multimedia devicesThis topic includes the most common problems with displays and multimedia devices, including thecomputer display, the external monitor, audio devices, and the optical drive.

Computer screen problems• Problem: The screen is blank.

Solution: Do the following:

– Tap the display-mode icon in the Function mode to bring up the image.

– If you are using the ac power adapter, or using the battery and the battery gauge shows that the batteryis not depleted, tap the brightness-up icon to make the screen brighter.

– If your computer is in sleep mode, press power button to resume from the sleep mode.

Chapter 10. Troubleshooting computer problems 119

Page 136: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

– If the problem persists, follow the solution for the following problem.

• Problem: The screen is unreadable or distorted.

Solution: Make sure that:

– The display device driver is installed correctly.

– The screen resolution and color quality are correctly set.

– The monitor type is correct.

To check these settings, do the following:

1. Right-click anywhere on the desktop, and click Personalize.

2. Click Display at the left.

3. Select Change display settings. Check whether the screen resolution is correctly set.

4. Click Advanced Settings.

5. Click the Adapter tab. Ensure that the correct device driver name is shown in the adapter informationwindow.

Note: The device driver name depends on the video chip that has been installed on your computer.

6. Click the Properties button. If you are prompted for an administrator password or confirmation, typethe password or provide confirmation. Check the Device status box and make sure that the deviceis working correctly. If not, click the Troubleshoot button and follow the instructions on the screen.

7. Click the Monitor tab. Ensure that the correct device driver name is shown in the adapter informationwindow.

8. Click the Properties button. If you are prompted for an administrator password or confirmation, typethe password or provide confirmation. Check the Device status box and make sure that the deviceis working correctly. If not, click the Troubleshoot button and follow the instructions on the screen.

9. Click the Color Management tab. Check whether the color quality is correctly set, and ensurethat the other information also is correct. If you are prompted for an administrator password orconfirmation, type the password or provide confirmation. Check the Device status box and ensurethat the device is working correctly. If not, click the Troubleshoot button and follow the instructionson the screen.

• Problem: Incorrect characters are displayed on the screen.

Solution: Did you install the operating system or program correctly? If they are installed and configuredcorrectly, have the computer serviced.

• Problem: The screen stays on even after you turn off your computer.

Solution: Press and hold the power button for four seconds or more to turn off your computer; thenturn it on again.

• Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer.

Solution: This is an intrinsic characteristic of the TFT technology. Your computer display containsmultiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screenmight exist all the time.

External monitor problems• Problem: The external monitor is blank.

Solution: To bring up the image, tap the display-mode icon in the Function mode, and then select thedesired monitor. If the problem persists, do the following:

1. Connect the external monitor to another computer to make sure that it works.

2. Reconnect the external monitor to your computer.

120 User Guide

Page 137: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

3. Refer to the manual shipped with the external monitor to check the resolutions and refresh rates thatare supported.

– If the external monitor supports the same resolution as the computer display or a higher resolution,view output on the external monitor or on both the external monitor and the computer display.

– If the external monitor supports a lower resolution than the computer display, view output on theexternal monitor only. (If you view output on both the computer display and the external monitor,the external monitor screen will be blank or distorted.)

• Problem: You cannot set a higher resolution than the present one on your external monitor.

Solution: Make sure that the monitor type and other information is correct. If necessary, update themonitor driver. See “Setting the external monitor type” on page 44.

• Problem: The screen is unreadable or distorted.

Solution: Make sure that:

– The monitor information is correct and the appropriate monitor type is selected. Refer to the solutionto the above problem.

– Make sure that an appropriate refresh rate is selected by doing the following:

1. Connect the external monitor to the monitor connector, and then connect the monitor to anelectrical outlet.

2. Turn on the external monitor and the computer.

3. Right-click anywhere on the desktop, and click Screen resolution.

Note: If your computer cannot detect the external monitor, click the Detect button.

4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor).

5. Click Advanced Settings.

6. Click the Monitor tab.

7. Select the correct screen refresh rate.

• Problem: Wrong characters are displayed on the screen.

Solution: Did you follow the correct procedure when installing the operating system or program? If youdid, have the external monitor serviced.

• Problem: The Extend desktop function does not work.

Solution: Enable the Extend desktop function. See “Using dual displays” on page 45.

• Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refreshrate on the secondary display.

Solution: Change the resolution and the color depth to lower settings for the primary display.

• Problem: Display switching does not work.

Solution: If you use the Extend desktop function, disable it, and change the display output location. Ifa DVD movie or a video clip is playing, stop the playback, close the program, and then change thedisplay output location.

• Problem: The screen position on the external monitor is incorrect when that monitor is set for a highresolution.

Solution: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left orright on the screen. To correct this, first make sure that your external monitor supports the display mode(the resolution and the refresh rate) that you have set. If it does not, set a display mode that the monitorsupports. If it does support the display mode you have set, go to the setup menu for the monitor itself

Chapter 10. Troubleshooting computer problems 121

Page 138: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

and adjust the settings there. Usually the external monitor has buttons for access to the setup menu. Formore information, see the documentation that comes with the monitor.

Audio problems• Problem: Wave or MIDI sound does not play correctly.

Solution: Make sure that the built-in audio device is configured correctly.

1. Open Control Panel.

2. Click Hardware and Sound.

3. Click Device Manager. If you are prompted for an administrator password or confirmation, type thepassword or provide confirmation.

4. Double-click Sound, video and game controllers.

5. Make sure that the Realtek HD Audio driver is enabled and configured correctly:

• Problem: Sound does not come from a headphone or a speaker, or your computer cannot record sounds.

Solution: To switch from one device to another (for example, from a speaker to a headphone, or froman external microphone to a built-in microphone), do the following:

1. Open Control Panel and click Hardware and Sound.

2. Click the Realtek HD Manager icon.

3. Make sure that you are in MULTI-STREAM mode in the Device advanced settings window.

4. In the Volume Mixer window, select the device you want-for example, speakers.

5. Play any sound via a music program (for example, Windows Media Player). Make sure that soundcomes from speakers now.

6. Then, if you would like to switch to a headphone, close the music program.

7. Go to the Volume Mixer window. Then select another device, which is now the headphone.

8. Play any sound via the music program. Make sure that sound comes from a headphone attacheddirectly to the system.

For more information, refer to the help information system of Realtek HD Manager.

Note: In the Volume Mixer window of Realtek HD Manager, a check mark by the entry for a device,such as speakers for a playback device, or a built-in microphone for a recording device, shows thatthe device has been selected.

• Problem: Recordings made using the microphone input are not loud enough.

Solution: Make sure that the Microphone Boost function is turned on and set by doing the following:

1. Open Control Panel and click Hardware and Sound.

2. Click Sound.

3. Click the Recording tab in the Sound window.

4. Select Microphone, and click the Properties button.

5. Click the Levels tab, and move the Microphone Boost slider upwards.

6. Click OK.

Note: For more information about controlling volume, see the Windows online help.

• Problem: A volume or balance slider cannot be moved.

Solution: The slider might be grayed out. This means that its position is fixed by the hardware andcannot be changed.

• Problem: The volume sliders do not stay in place when some audio programs are used.

122 User Guide

Page 139: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Solution: It is normal for the sliders to change position when certain sound programs are used. Theprograms are aware of the settings in the Volume Mixer window and are allowed to change the settingsthemselves. An example is the Windows Media Player. Usually the program has sliders available tocontrol the sound from within the program.

• Problem: The balance slider cannot completely mute one channel.

Solution: The control is designed to compensate for minor differences in balance and does notcompletely mute either channel.

• Problem: The sound cannot be turned off completely even if you set the Master volume control atminimum.

Solution: You still can hear some sound even though you have set the Volume Mixer control at minimum.To turn off the sound completely, press the system-status button.

• Problem: When you connect a headphone to your computer while playing sound, a speaker does notproduce sound.

Solution: Once the headphone is attached, the streaming is automatically redirected to it. If you want tolisten to sound from the speakers again, be sure to set those speakers as the default device. For moreinformation, see the help information system for Realtek HD Audio.

Fingerprint reader problems• Problem: The surface of the reader is dirty, stained, or wet.

Solution: Gently clean the surface of the reader with a dry, soft, lint-free cloth.

• Problem: The reader often fails to enroll or authenticate your fingerprint.

Solution: If the surface of the reader is dirty, stained, or wet, gently clean the surface of the readerwith a dry, soft, lint-free cloth.

For tips on how to maintain the fingerprint reader, see “Using the fingerprint reader” on page 61.

Battery and power problemsThis topic contains instructions on troubleshooting battery and power problems.

Battery problems• Problem: The battery cannot be fully charged in the standard charge time when the computer is powered

off.

Solution: The battery might be over-discharged. Do the following:

1. Turn off the computer.

2. Connect the ac power adapter to the computer and let it charge.

If a quick charger is available, use it to charge the over-discharged batteries.

If the battery cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have it serviced.

• Problem: Your computer shuts down before the battery-status icon shows empty, or your computeroperates after the battery-status icon shows empty.

Solution: Discharge and recharge the battery.

• Problem: The operating time for fully charged battery is short.

Solution: Discharge and recharge the battery. If your battery operating time is still short, call LenovoCustomer Service Center to have it serviced.

• Problem: The computer does not operate with fully charged battery.

Solution: The surge protector in the battery might be active. Turn off the computer for one minute to resetthe protector; then turn on the computer again.

Chapter 10. Troubleshooting computer problems 123

Page 140: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• Problem: The battery cannot be charged.

Solution: You cannot charge the battery when it is too hot. Turn off the computer and allow it to cool toroom temperature. After it cools, recharge the battery. If it still cannot be charged, call Lenovo CustomerService Center to have it serviced.

An ac power adapter problemProblem: The ac power adapter is connected to the computer and the working electrical outlet, but thepower adapter (power plug) icon is not displayed in the Windows notification area. Also the ac powerindicator does not light up.

Solution: Do the following:

1. Make sure that the connection of the ac power adapter is correct. For instructions on connecting the acpower adapter, see the Setup Guide poster that comes with your computer.

2. If the connection of the ac power adapter is correct, turn off the computer, then disconnect the acpower adapter.

3. Reconnect the ac power adapter, then turn on the computer.

4. If the power adapter icon still is not displayed in the Windows notification area, have the ac poweradapter and your computer serviced.

Power problemsPrint these instructions now and keep it with your computer for reference later.

If your computer is getting no power at all, check the following items:

1. Verify the power button. Refer to “Status indicators” on page 9. The power button is illuminatedwhenever the computer is on.

2. Check all power connections. Remove any power strips and surge protectors to connect the ac poweradapter directly to the ac power outlet.

3. Inspect the ac power adapter. Check for any physical damage, and ensure that the power cable is firmlyattached to the adapter brick and the computer.

4. Verify the ac power source is working by attaching another device to the outlet.

If your computer does not run on battery power, check the following items:

1. If the battery runs out of power, attach ac power adapter to recharge the battery.

2. If the battery is charged but the computer does not run, call Lenovo Customer Service Center to haveit serviced.

A power button problemProblem: The system does not respond, and you cannot turn off the computer.

Solution: Turn off the computer by pressing and holding the power button for four seconds or more. If thesystem is still not reset, remove the ac power adapter and reset the system by inserting one end of a needleor a straightened paper clip into the emergency-reset hole. To locate the emergency-reset hole, referto “Bottom view” on page 7.

Boot problemsPrint these instructions now and keep them with your computer for reference later.

If you receive an error message before the operating system loads, follow the appropriate corrective actionsfor power-on self-test (POST) error messages. See “Error messages” on page 114.

124 User Guide

Page 141: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

If you receive an error message while the operating system is loading the desktop configuration after thePOST is completed, check the following items:

1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message.

2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for theerror message.

Sleep and hibernation problems• Problem: The computer enters sleep mode unexpectedly.

Solution: If the microprocessor overheats, the computer automatically enters sleep mode to allow thecomputer to cool and to protect the microprocessor and other internal components. Check the settingsfor sleep mode.

• Problem: The computer enters sleep mode immediately after the power-on self-test.

Solution: Ensure that:

– The battery is charged.

– The operating temperature is within the acceptable range. Refer to “Operating environment” on page14.

If the battery is charged and the temperature is within range, have the computer serviced.

• Problem: A critical low-battery error occurs, and the computer immediately turns off.

Solution: The battery power is getting low. Connect the ac power adapter to the computer and plug itinto an electrical outlet.

• Problem: The computer display remains blank after you tap Fn to return from sleep mode.

Solution: Check whether an external monitor was disconnected or turned off while the computer was insleep mode. If you disconnected or turned off the external monitor, connect it or turn it on before resumingthe computer from the sleep mode. When resuming the computer from the sleep mode without attachingthe external monitor or turning it on, and the computer display remains blank, tap the display-mode icon

in the Function mode to bring up the computer display.

• Problem: The computer does not return from sleep mode, or the system-status indicator (illuminatedThinkPad logo) blinks slowly and the computer does not work.

Solution: If the system does not return from sleep mode, it might have entered sleep or hibernationmode automatically because the battery is depleted. Check the system-status indicator (illuminatedThinkPad logo).

– If the system-status indicator (illuminated ThinkPad logo) blinks slowly, your computer is in sleepmode. Connect the ac power adapter to the computer; then tap Fn.

– If the system-status indicator (illuminated ThinkPad logo) is off, your computer is in power-off state orin hibernation mode. Connect the ac power adapter to the computer; then press the power buttonto resume operation.

If the system still does not return from sleep mode, your system might stop responding and you might notbe able to turn off the computer. In this case, you need to reset the computer. If you have not savedyour data, it might be lost. To reset the computer, press and hold the power button for four seconds ormore. If the system is still not reset, remove the ac power adapter and reset the system by inserting astraightened paper clip into the emergency-reset hole. To locate the emergency-reset hole, refer to“Bottom view” on page 7.

• Problem: Your computer does not enter sleep or hibernation mode.

Solution: Check whether any option has been selected to disable your computer from entering sleepor hibernation mode.

Chapter 10. Troubleshooting computer problems 125

Page 142: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

If your computer tries to enter sleep mode but the request is rejected, the device attached to the USBconnector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USBdevice.

• Problem: The battery discharges slightly while the computer is in hibernation mode.

Solution: If the wakeup function is enabled, the computer consumes small amount of power. This is not adefect. For more information, see “Power-saving modes” on page 36.

A solid-state drive problemProblem: When you compress files or folders by use of the data compression function in Windows, andthen decompress them, the process of writing to or reading from the files or folders is slow.

Solution: Apply the disk defragmentation tool in Windows for faster access to the data.

A software problemProblem: An application does not run correctly.

Solution: Make sure that the problem is not being caused by the application.

Check that your computer has the minimum required memory to run the application. Refer to the manualssupplied with the application.

Check the following:

• The application is designed to operate with your operating system.

• Other applications run correctly on your computer.

• The necessary device drivers are installed.

• The application works when it is run on some other computer.

If an error message is displayed while you are using the application program, refer to the manuals suppliedwith the application.

If the application still does not run correctly, contact your place of purchase or a service representativefor help.

Problems with ports and connectorsThe following are the most common problems with ports and connectors.

A USB problemProblem: A device connected to the USB connector does not work.

Solution: Open the Device Manager window. Make sure that the USB device setup is correct, and that theassignment of computer resource and the installation of the device driver are correct. To open the DeviceManager window, go to Control Panel and click Hardware and Sound ➙ Device Manager. If you areprompted for an administrator password or confirmation, type the password or provide confirmation.

Refer to “Diagnosing problems” on page 113 and run a diagnostic test of the USB connector.

A dock problemProblem: The computer does not start when you try to turn it on, and does not respond when you try toresume operation.

126 User Guide

Page 143: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Solution: Make sure that:

• The ThinkPad OneLink Dock is connected to power.

• The computer is correctly connected to the ThinkPad OneLink Dock.

Chapter 10. Troubleshooting computer problems 127

Page 144: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

128 User Guide

Page 145: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Chapter 11. Getting support

This chapter provides information about getting help and support from Lenovo.

• “Before you contact Lenovo” on page 129

• “Getting help and service” on page 129

• “Purchasing additional services” on page 131

Before you contact LenovoOften, you can solve your computer problems by referring to the information in the explanations of errorcodes, running diagnostic programs, or by consulting the Lenovo Web site.

Registering your computer

Register your computer with Lenovo. For more information, see “Registering your computer” on page 19.

Downloading system updates

Downloading updated software might resolve problems you experience with your computer.

To download updated software, go to the following Web site and follow the instructions on the screen:http://www.lenovo.com/support

Recording information

Before you talk to a Lenovo representative, record the following important information about your computer.

Recording problem symptoms and details

Collect the answers to the questions below before you call for help. Then, you will be able to get helpas quickly as possible.

• What is the problem? Is it continuous or intermittent?

• Is there an error message? What is the error code, if any?

• What operating system are you using? Which version?

• Which software programs were running at the time of the problem?

• Can the problem be reproduced? If so, how?

Recording system information

The serial number label is on the bottom of your computer. Record the machine type and the serial number.

• What is the name of your Lenovo product?

• What is the machine type?

• What is the serial number?

Getting help and serviceIf you need help, service, technical assistance, or just want more information about Lenovo products, youwill find a wide variety of sources available from Lenovo to assist you. This section contains informationabout where to go for additional information about Lenovo and our products, what to do if you experience aproblem with your computer, and whom to call for service should it be necessary.

© Copyright Lenovo 2014 129

Page 146: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Information about your computer and preinstalled software, if any, is available in the documentation thatcomes with your computer. That documentation includes printed books, online books, readme files, andhelp files. In addition, information about Lenovo products is available on the World Wide Web.

Microsoft Service Packs are the latest software source for Windows product updates. They are availablethrough Web download (connection charges might apply) or through disc. For more specific information andlinks, go to http://www.microsoft.com. Lenovo offers technical assistance with installation of, or questionsrelated to, Service Packs for your Lenovo-preloaded Microsoft Windows product. For information, contactthe Customer Support Center.

Using diagnostic programsMany computer problems can be solved without outside assistance. If you experience a problem with yourcomputer, the first place to start is the troubleshooting information of your computer documentation. If yoususpect a software problem, see the documentation, including readme files and help information systems,that comes with the operating system or application program.

ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identifyhardware problems. See “Diagnosing problems” on page 113 for instructions on using the diagnosticprograms.

The troubleshooting information or the diagnostic programs might tell you that you need additional orupdated device drivers or other software. You can get the latest technical information and download devicedrivers and updates from the Lenovo Web site at http://www.lenovo.com/support.

Lenovo Support Web siteTechnical support information is available on the Lenovo Support Web site at:http://www.lenovo.com/support

This Web site is updated with the latest support information such as the following:

• Drivers and software

• Diagnostic solutions

• Product and service warranty

• Product and parts details

• User guides and manuals

• Knowledge base and frequently asked questions

Calling LenovoIf you have tried to correct the problem yourself and still need help, during the warranty period, you canget help and information by telephone through the Customer Support Center. The following services areavailable during the warranty period:

• Problem determination - Trained personnel are available to assist you with determining if you have ahardware problem and deciding what action is necessary to fix the problem.

• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,trained service personnel are available to provide the applicable level of service.

• Engineering change management - Occasionally, there might be changes that are required after a producthas been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes(ECs) that apply to your hardware available.

The following items are not covered:

130 User Guide

Page 147: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts• Identification of software problem sources• Configuration of the UEFI BIOS as part of an installation or upgrade• Changes, modifications, or upgrades to device drivers• Installation and maintenance of network operating systems (NOS)• Installation and maintenance of application programs

For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product,see “Warranty information” in the Safety and Warranty Guide that comes with your computer.

If possible, be near your computer when you make your call in case the technical assistance representativeneeds to help you resolve a computer problem. Ensure that you have downloaded the most current driversand system updates, run diagnostics, and recorded information before you call. When calling for technicalassistance, have the following information available:• Machine type and model• Serial numbers of your computer, monitor, and other components, or your proof of purchase• Description of the problem• Exact wording of any error messages• Hardware and software configuration information for your system

Telephone numbers

For a list of the Lenovo Support phone numbers for your country or region, go tohttp://www.lenovo.com/support/phone or refer to the Safety and Warranty Guide that comes with yourcomputer.

Note: Phone numbers are subject to change without notice. The latest phone numbers are available athttp://www.lenovo.com/support/phone. If the number for your country or region is not provided, contactyour Lenovo reseller or Lenovo marketing representative.

Purchasing additional servicesDuring and after the warranty period, you can purchase additional services, such as support for Lenovoand non-Lenovo hardware, operating systems, and application programs; network setup and configurationservices; upgraded or extended hardware repair services; and custom installations services. Serviceavailability and service name might vary by country.

For more information about these services, go to:http://www.lenovo.com/essentials

Chapter 11. Getting support 131

Page 148: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

132 User Guide

Page 149: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Appendix A. Regulatory Information

Wireless related informationWireless interoperability

The M.2 wireless LAN card is designed to be interoperable with any wireless LAN product that is basedon Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or OrthogonalFrequency Division Multiplexing (OFDM) radio technology, and is compliant to:

• The 802.11b/g Standard, 802.11a/b/g or 802.11n draft 2.0 on Wireless LANs, as defined and approved bythe Institute of Electrical and Electronics Engineers.

• The Wireless Fidelity (WiFi) certification as defined by the Wi-Fi Alliance.

Your Bluetooth card is compliant with Bluetooth Specification 4.0 as defined by the Bluetooth SpecialInterest Group SIG. It supports the following profiles:

• Advanced Audio Distribution Profile (A2DP)

• Audio/Video Control Transport Protocol (AVCTP)

• Audio/Video Distribution Transport Protocol (AVDTP)

• A/V Remote Control Profile (AVRCP)

• Basic Imaging Profile (BIP)

• Basic Printing Profile (BPP)

• Dial-Up Networking Profile (DUN)

• File Transfer Profile (FTP)

• Generic Access Profile (GAP)

• Generic A/V Distribution Profile (GAVDP)

• Hardcopy Cable Replacement Profile (HCRP)

• Headset Profile (HSP)

• Hands-Free Profile (HFP)

• Human Interface Device Profile (HID)

• Message Access Profile (MAP)

• Object Exchange Protocol (OBEX)

• Object Push Profile (OPP)

• Personal Area Networking Profile (PAN)

• Phone Book Access Profile (PBAP)

• Service Discovery Protocol (SDP)

• Synchronization Profile (SYNC)

• Video Distribution Profile (VDP)

• Generic Attribute Profile (GATT)

• Proximity Profile

• Find Me Profile

• Immediate Alert Profile

© Copyright Lenovo 2014 133

Page 150: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

• Battery Status Profile

Usage environment and your health

Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, thelevel of energy emitted is far much less than the electromagnetic energy emitted by wireless devices likefor example mobile phones.

Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safetystandards and recommendations, Lenovo believes they are safe for use by consumers. These standards andrecommendations reflect the consensus of the scientific community and result from deliberations of panelsand committees of scientists who continually review and interpret the extensive research literature.

In some situation or environment, the use of integrated wireless cards might be restricted by the proprietorof the building or responsible representatives of the organization. These situations and areas might forexample include:

• Using the integrated wireless cards on board of airplanes, in hospitals or near petrol stations, blastingareas (with electro-explosive devices), medical implants or body-worn electronic medical devices, suchas pace makers.

• In any other environment where the risk of interference to other devices or services is perceived oridentified as harmful.

If you are uncertain of the policy that applies to the use of wireless devices in a specific organization (such asairport or hospital), you are encouraged to ask for authorization to use integrated wireless cards prior toturning on the computer.

Locations of the UltraConnect™ wireless antennasThinkPad models feature a diversified antenna system built into the display for optimal reception, whichenables wireless communication wherever you are.

1 Wireless LAN antenna (auxiliary)

2 Wireless WAN antenna (auxiliary)

3 Wireless WAN antenna (main)

134 User Guide

Page 151: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

4 Wireless LAN antenna (main)

Locating wireless regulatory noticesFor more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with thecomputer.

If the computer is shipped without the Regulatory Notice, you can find it on the Web site at:http://www.lenovo.com/UserManual

Export classification noticeThis product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country list.

Electronic emission notices

Federal Communications Commission Declaration of ConformityThe following information refers to the ThinkPad X1 Carbon computer, machine types 20A7 and 20A8.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, uses, and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions, may cause harmful interferenceto radio communications. However, there is no guarantee that interference will not occur in a particularinstallation. If this equipment does cause harmful interference to radio or television reception, which can bedetermined by turning the equipment off and on, the user is encouraged to try to correct the interference byone or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult an authorized dealer or service representative for help.

Lenovo is not responsible for any radio or television interference caused by using other than specified orrecommended cables and connectors or by unauthorized changes or modifications to this equipment.Unauthorized changes or modifications could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)this device may not cause harmful interference, and (2) this device must accept any interference received,including interference that may cause undesired operation.

Responsible Party:Lenovo (United States) Incorporated1009 Think Place - Building OneMorrisville, NC 27560Phone Number: 919-294-5900

Appendix A. Regulatory Information 135

Page 152: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Industry Canada Class B emission compliance statementThis Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

European Union - Compliance to the Electromagnetic CompatibilityDirectiveThis product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on theapproximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannotaccept responsibility for any failure to satisfy the protection requirements resulting from a non-recommendedmodification of the product, including the installation of option cards from other manufacturers.

This product has been tested and found to comply with the limits for Class B Information TechnologyEquipment according to European Standard EN 55022. The limits for Class B equipment were derivedfor typical residential environments to provide reasonable protection against interference with licensedcommunication devices.

EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia

German Class B compliance statementDeutschsprachiger EU Hinweis:

Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen VerträglichkeitDieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zurAngleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaatenund hält die Grenzwerte der EN 55022 Klasse B ein.

Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zubetreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden.Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produktohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohneEmpfehlung der Lenovo gesteckt/eingebaut werden.

Deutschland:

Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von BetriebsmittelnDieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung derEU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland.

Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeitvon Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetischeVerträglichkeit von Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), fürGeräte der Klasse B.

Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen- CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo(Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart.

136 User Guide

Page 153: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

Korea Class B compliance statement

Japan VCCI Class B compliance statement

Japan compliance statement for products which connect to the powermains with rated current less than or equal to 20 A per phase

Lenovo product service information for Taiwan

Eurasian compliance mark

Appendix A. Regulatory Information 137

Page 154: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

138 User Guide

Page 155: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Appendix B. WEEE and recycling statements

Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. For information on recycling Lenovo products, go to:http://www.lenovo.com/recycling

Important WEEE information

The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example,European Directive 2002/96/EC, India E-Waste Management & Handling Rules, 2011). Appliances arelabeled in accordance with local regulations concerning waste electrical and electronic equipment (WEEE).These regulations determine the framework for the return and recycling of used appliances as applicablewithin each geography. This label is applied to various products to indicate that the product is not to bethrown away, but rather put in the established collection systems for reclaiming these end of life products.

Users of electrical and electronic equipment (EEE) with the WEEE marking must not dispose of end of lifeEEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle,and recovery of WEEE and to minimize any potential effects of EEE on the environment and human healthdue to the presence of hazardous substances. For additional WEEE information go to:http://www.lenovo.com/recycling

Recycling information for Japan

Collecting and recycling a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that is the propertyof the company, you must do so in accordance with the Law for Promotion of Effective Utilization ofResources. Computers and monitors are categorized as industrial waste and should be properly disposedof by an industrial waste disposal contractor certified by a local government. In accordance with the Lawfor Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting andRecycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details,visit the Lenovo Web site at http://www.lenovo.com/recycling/japan.

Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling ofhome-used computers and monitors by the manufacturer was begun on October 1, 2003. This serviceis provided free of charge for home-used computers sold after October 1, 2003. For details, go tohttp://www.lenovo.com/recycling/japan.

© Copyright Lenovo 2014 139

Page 156: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Disposing of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy metals or otherenvironmental sensitive substances. To properly dispose of disused components, such as a printed circuitboard or drive, use the methods described above for collecting and recycling a disused computer or monitor.

Disposing of disused lithium batteries from Lenovo computers

A button-shaped lithium battery is installed inside your Lenovo computer to provide power to the computerclock while the computer is off or disconnected from the main power source. If you need to replace it with anew one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disusedlithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposaloperator, and follow their instructions.

Disposal of a lithium battery must comply with local ordinances and regulations.

Disposing of a disused battery pack from Lenovo notebook computers

Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack. If youare a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack,contact the proper person in Lenovo sales, service, or marketing, and follow that person's instructions. Youalso can refer to the instructions at http://www.lenovo.com/jp/ja/environment/recycle/battery/.

If you use a Lenovo notebook computer at home and need to dispose of a battery pack, youmust comply with local ordinances and regulations. You also can refer to the instructions athttp://www.lenovo.com/jp/ja/environment/recycle/battery/.

Battery recycling information for Brazil

Declarações de Reciclagem no Brasil

Descarte de um Produto Lenovo Fora de Uso

Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos decoleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresasespecializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, deacordo com a legislação local.

A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos. Caso você possuaum produto Lenovo em situação de descarte, ligue para o nosso SAC ou encaminhe um e-mail para:[email protected], informando o modelo, número de série e cidade, a fim de enviarmos as instruçõespara o correto descarte do seu produto Lenovo.

Battery recycling information for Taiwan

140 User Guide

Page 157: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Battery recycling information for the European Union

Notice: This mark applies only to countries within the European Union (EU).

Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/ECconcerning batteries and accumulators and waste batteries and accumulators. The Directive determines theframework for the return and recycling of used batteries and accumulators as applicable throughout theEuropean Union. This label is applied to various batteries to indicate that the battery is not to be thrownaway, but rather reclaimed upon end of life per this Directive.

In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to indicatethat they are to be collected separately and recycled at end of life. The label on the battery may alsoinclude a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury, and Cd forcadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as unsortedmunicipal waste, but use the collection framework available to customers for the return, recycling, andtreatment of batteries and accumulators. Customer participation is important to minimize any potentialeffects of batteries and accumulators on the environment and human health due to the potential presence ofhazardous substances. For proper collection and treatment, go to:http://www.lenovo.com/lenovo/environment

Battery recycling information for the United States and Canada

Appendix B. WEEE and recycling statements 141

Page 158: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

142 User Guide

Page 159: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Appendix C. Restriction of Hazardous Substances Directive(RoHS)

European Union RoHSLenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronicequipment (“RoHS recast” or “RoHS 2”).

For more information about Lenovo progress on RoHS, go to:http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf

China RoHS

India RoHSRoHS compliant as per E-Waste (Management & Handling) Rules, 2011.

Turkish RoHSThe Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Useof Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).

© Copyright Lenovo 2014 143

Page 160: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Ukraine RoHS

144 User Guide

Page 161: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Appendix D. ENERGY STAR model information

ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Departmentof Energy aimed at saving money and protecting the environment through energy efficient products andpractices.

Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. Lenovocomputers of the following machine type, if the ENERGY STAR mark is affixed, has been designed andtested to conform to the ENERGY STAR program requirements for computers.

20A7 and 20A8

By using ENERGY STAR qualified products and taking advantage of the power-management featuresof the computer, you can help reduce the consumption of electricity. Reduced electrical consumptioncan contribute to potential financial savings, a cleaner environment, and the reduction of greenhouse gasemissions.

For more information about ENERGY STAR, go to:http://www.energystar.gov

Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. Tohelp in this endeavor, Lenovo has preset the following power-management features to take effect when thecomputer has been inactive for a specified length of time:

Power plan: Energy Saver (settings when plugged into ac power)

• Turn off the display: After 10 minutes

• Put the computer into sleep: After 20 minutes

• Advanced power settings:

– Turn off hard disks: After 15 minutes

– Hibernate: Never

To awaken the computer from sleep mode, press the power button. For more information about thesesettings, see the Windows Help and Support information on the computer.

The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and thesetting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LANenabled while the computer is in sleep mode, you can reduce the power consumption and prolong the timein sleep mode, by disabling the setting of Wake on LAN for sleep mode.

To disable the setting of Wake on LAN for sleep mode, do the following:

1. Click Start ➙ Control panel.

2. Click Hardware and Sound ➙ Device Manager.

© Copyright Lenovo 2014 145

Page 162: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

3. In the Device Manager window, expand Network adapters.

4. Right-click your network adapter device, and click Properties.

5. Click the Power Management tab.

6. Clear the Allow this device to wake the computer check box.

7. Click OK.

146 User Guide

Page 163: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

Appendix E. Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consultyour local Lenovo representative for information on the products and services currently available in yourarea. Any reference to a Lenovo product, program, or service is not intended to state or imply that only thatLenovo product, program, or service may be used. Any functionally equivalent product, program, or servicethat does not infringe any Lenovo intellectual property right may be used instead. However, it is the user'sresponsibility to evaluate and verify the operation of any other product, program, or service.

Lenovo may have patents or pending patent applications covering subject matter described in thisdocument. The furnishing of this document does not give you any license to these patents. You can sendlicense inquiries, in writing, to:

Lenovo (United States), Inc.1009 Think Place - Building OneMorrisville, NC 27560U.S.A.Attention: Lenovo Director of Licensing

LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSOR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allowdisclaimer of express or implied warranties in certain transactions, therefore, this statement may not applyto you.

This information could include technical inaccuracies or typographical errors. Changes are periodicallymade to the information herein; these changes will be incorporated in new editions of the publication.Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in thispublication at any time without notice.

The products described in this document are not intended for use in implantation or other life supportapplications where malfunction may result in injury or death to persons. The information contained in thisdocument does not affect or change Lenovo product specifications or warranties. Nothing in this documentshall operate as an express or implied license or indemnity under the intellectual property rights of Lenovoor third parties. All information contained in this document was obtained in specific environments and ispresented as an illustration. The result obtained in other operating environments may vary.

Lenovo may use or distribute any of the information you supply in any way it believes appropriate withoutincurring any obligation to you.

Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not inany manner serve as an endorsement of those Web sites. The materials at those Web sites are not part ofthe materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the resultobtained in other operating environments may vary significantly. Some measurements may have beenmade on development-level systems and there is no guarantee that these measurements will be the sameon generally available systems. Furthermore, some measurements may have been estimated throughextrapolation. Actual results may vary. Users of this document should verify the applicable data for theirspecific environment.

© Copyright Lenovo 2014 147

Page 164: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...

TrademarksThe following terms are trademarks of Lenovo in the United States, other countries, or both:

LenovoAccess ConnectionsRescue and RecoveryThinkPadThinkVantageTrackPointUltraConnect

Chrome is a trademark of Google Inc.

Intel and Intel SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.

Microsoft, Windows, PowerPoint, Internet Explorer, and BitLocker are trademarks of the Microsoft group ofcompanies.

Mini DisplayPort (mDP) and DisplayPort are trademarks of the Video Electronics Standards Association.

The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks ofHDMI Licensing LLC in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

148 User Guide

Page 165: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...
Page 166: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...
Page 167: User Guide · 2019. 11. 9. · Protectyourcomputeranddatawhenmovingit. Before moving a computer equipped with a hard disk drive, do one of the following ...