User Experience Design

55
User Experience Design Justin Lee

description

 

Transcript of User Experience Design

Page 1: User Experience Design

User Experience DesignJustin Lee

Page 2: User Experience Design

My career

graphic designer

web designer

flash deseloper=designer+developer

design researcher

user experience designer

innvocationeer=innovation+enginneer

Page 3: User Experience Design

What is Experience?

Page 4: User Experience Design
Page 5: User Experience Design
Page 6: User Experience Design

photo by manganite

Page 7: User Experience Design

photo by chrisdejabet

Page 8: User Experience Design
Page 9: User Experience Design

photo by pleun

Page 10: User Experience Design

photo by phil dokas

Page 11: User Experience Design

marketi

ng

chan

nel

prod

uct

custo

mer se

rvice

know

trial &

buy

use

supp

ort

The Whole Experience

Page 12: User Experience Design

Don’t ask what they need,ask what they remember.

Page 13: User Experience Design

What is Experience Design?

Page 14: User Experience Design

What is User Experience Design?

Page 15: User Experience Design

I invented the term because I thought human interface and usability were too narrow. I wanted to cover all aspects of the person’s experience with the system including industrial design, graphics, the interface, the physical interaction, and the manual.

Don Norman on User Experience Design

Page 16: User Experience Design

marketi

ng

chan

nel

prod

uct

custo

mer se

rvice

know

trial &

buy

use

supp

ort

User Experience

Page 17: User Experience Design

Jesse James Garrett, 2000

Page 18: User Experience Design
Page 19: User Experience Design
Page 20: User Experience Design
Page 21: User Experience Design
Page 22: User Experience Design
Page 23: User Experience Design
Page 24: User Experience Design

Logic+Emotion

Page 25: User Experience Design

We can not control user experience, but we can influence it.

Page 26: User Experience Design

User Experience Design Process

Page 27: User Experience Design

Design Validate ImplementResearchVision

Page 28: User Experience Design

Design Validate ImplementVision Research

business objective& strategy

What is the goal?

Page 29: User Experience Design

Design Validate ImplementVision Research

A game console for non gamers.

Page 30: User Experience Design

Design Validate ImplementResearchVision

Who are they?

Page 31: User Experience Design

Design Validate ImplementResearchVision

What user want from your product?

Page 32: User Experience Design

Design Validate ImplementResearchVision

User want to hire a product to do a job.

Page 33: User Experience Design

Design Validate ImplementResearchVision

What is the job?

Page 34: User Experience Design

Design Validate ImplementResearchVision

What problem they want to solve in which context?

Page 35: User Experience Design

Design Validate ImplementResearchVision

If user don’t hire your product, what they will hire?

Page 36: User Experience Design

Design Validate ImplementResearchVision

What they care?

X X

Page 37: User Experience Design

Research Validate ImplementDesignVision

don’t re-inventing the wheel

Page 38: User Experience Design

Research Validate ImplementDesignVision

preset functions

Page 39: User Experience Design

Research Validate ImplementDesignVision

design pattern

navigate action

Page 40: User Experience Design

Research Validate ImplementDesignVision

+ +

cross-pollination

Page 41: User Experience Design

Research Validate ImplementDesignVision

Find out the solutions

Page 42: User Experience Design

Research Validate ImplementDesignVision

not too much...

Page 43: User Experience Design

Research Validate ImplementDesignVision

Pick ideas

Page 44: User Experience Design

Research Design ImplementValidateVision

prototyping

Page 45: User Experience Design

Research Design ImplementValidateVision

prototyping

Page 46: User Experience Design

Research Design ImplementValidateVision

prototyping

Page 47: User Experience Design

Research Design ImplementValidateVision

Heuristic Evaluation

Page 48: User Experience Design

妻度計

Shigeru Miyamoto’s Wife-o-Meter

Research Design ImplementValidateVision

Page 49: User Experience Design

Research Design Validate ImplementVision

Page 50: User Experience Design

The Value of UX Design Process

It helps build products people want and need.

It saves time and money.

Page 51: User Experience Design
Page 52: User Experience Design

Educate your boss!

Page 53: User Experience Design

marketi

ng

chan

nel

prod

uct

custo

mer se

rvice

We are all experience designer

Page 54: User Experience Design

empathy

Page 55: User Experience Design

Thank You!