User Conference 2 15 - Subex Limited · 2015-10-10 · tourist destination. Whether you come to...

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14 th - 15 th October Prague, Czech Republic User Conference 2 15 Connect. Communicate. Collaborate.

Transcript of User Conference 2 15 - Subex Limited · 2015-10-10 · tourist destination. Whether you come to...

Page 1: User Conference 2 15 - Subex Limited · 2015-10-10 · tourist destination. Whether you come to Prague to see famous monuments, visit its various museums and galleries, enjoy the

14th - 15th OctoberPrague, Czech Republic

User Conference 2 15Connect. Communicate. Collaborate.

Page 2: User Conference 2 15 - Subex Limited · 2015-10-10 · tourist destination. Whether you come to Prague to see famous monuments, visit its various museums and galleries, enjoy the

Join us for the 2015 Subex User Conference in Prague, Czech Republic on 14th and 15th October 2015. The conference will be buzzing with highly valuable opportunities for our customers to learn, network and understand the trends in the industry.

The Subex User Conference is a unique opportunity to gain first-hand knowledge and insight into Subex Products and Solutions, give unbiased opinion about the performance of products and influence product roadmap. Information-sharing is a huge component of the conference, and, when combined with the tools, resources and content available at the conference, you will have everything you need to make the most of your visit when you return back to your office.

You’re invitedSubex User Conference 2015

Connect, Communicate and Collaborate

Register now!

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Page 4: User Conference 2 15 - Subex Limited · 2015-10-10 · tourist destination. Whether you come to Prague to see famous monuments, visit its various museums and galleries, enjoy the

At Subex User Conference you will:Learn best practices from other users in similar organizationsLearn about the latest industry trends influencing the direction of Subex solutionsKnow how to get the maximum return on investment from your Subex solutionsView demos of our latest products and newer versionsUnderstand and influence Subex product roadmapsGet direct feedback and insight from product expertsDiscover how to leverage new and forthcoming featuresBuild a network of experienced users and experts to call on when needed

Apart from the above have lots of FUN!

What You’ll See & Hear:The Subex User Conference will feature a wide selection of lectures, demonstrations, discussions and hands-on labs from which you can build your personal agenda for industry knowledge, personal growth and networking opportunities. You will hear and see what is on the Subex product roadmap, you will have a chance to get hands on and expand your capabilities in key functional areas or you can do deep dives into key technical areas. You’ll hear from other Subex client organizations about what innovative ideas and practices they have conceived and you’ll have a chance to connect formally and socially with peers at other organizations.

Who should attend?CFOs, CTOs, CIOsFunctional and Domain Leaders: Revenue Assurance, Fraud Management, Credit RiskManagement, Security Management, Interconnect and Inter-Party Billing, Partner Settlement, Best Cost Routing, Cost Management, Network related profiles Operations Staff

The Subex User Conference is a perfect platform for Subex customers to meet in person and exchange thoughts on the industry direction. The user conference provides an excellent opportunity to learn from peer experiences, challenge Subexians with industry problems that influence product roadmaps, collectively brainstorm on improving operations and share unbiased opinions on product performance.

Subex User Conference

"It was the best conference I've ever seen, thanks Subex for the perfect hospitality."

Arash Nakhaei RadFMS and MONETA Application Manager, MTN

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Highlights of last year158 Attendees ● 49 Countries ● 15 Operator Presentations - Subex User Conference is growing

bigger every year.

Algeria ● Austria ● Azerbaijan ● Bangladesh ● Botswana ● Botswana ● Canada ● Chile ● Cyprus ● Egypt ● Ethiopia ● France ● France ● India ● Indonesia ● Iran ● Ireland ● Israel ● Ivory Coast ● Jordan ● Macedonia ● Madagascar ● Madrid ● Malaysia ● Mali ● Mexico ● Monaco ● Morocco ● Mozambique

● Nepal ● Nigeria ● Norway ● Oman ● Portugal ● Qatar ● Romania ● Saudi Arabia ● Senegal ● Slovenia ● South Africa ● South Africa ● Spain ● Sweden ● Switzerland ● Tunisia ● Turkey ● Turkey ●

UAE ● United Kingdom ● USA ● Uzbekistan ● Yemen ● Zimbabwe

“Subex had organized a wonderful conference where we had an opportunity to not only discuss the issues but solutions as well, which makes the conference unique from others.”

Amit Agrawal Group Director RA & FM, Etisalat

Global representation:

Attendance by Region Operator Attendance

54%

8%25%

54%

10%3%

APAC AfricaEurope AmericasMiddle East

75%11%13%

OperatorsSubexians Media

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Industry speakers from the past

Rajeev DaveAssociate Director - Finance

Reporting & AnalyticsVerizon

Dr. Peter CochraneFuturist & Ex CTOBritish Telecom

Dan BakerResearch Director - TRI

Alex LesliePublisher & Editor

BillingViews

David HurasManager Fraud - MTS Allstream

& President - CFCA

Eric PriezkalnsEditor & Co-founder

Commsrisk

Gerd LeonhardFuturist, Think Tank leader &

Strategist

Michael RimkusVP - Risk Management

T-Mobile

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Prague Marriott HotelV Celnici 8 Prague 110 00Czech Republic Phone: +420 222 888 888

Venue:

About Subex User Conference 2015

Conference Details:Dates : 14th and 15th of October 2015Days : Wednesday & Thursday

Visa Information:Visa Type: Schengen

Duration: 7 to 14 working daysClick the link below for more details on visa

requirementshttps://prague44.icann.org/travel

Prague Marriott hotel is a 5 star property and one of the finest hotels in Prague. Centrally located, just steps away from the Old Town Square and Prague's major tourist attractions, the Prague Marriott Hotel is known for its first-class service and spacious guest rooms.

This year we are delighted to host you in City of 100 Spires - Prague.

Prague - Golden city of Europe is one of the most beautiful cities in the world. It is a very popular European tourist destination. Whether you come to Prague to see famous monuments, visit its various museums and galleries, enjoy the night life or everything together, we guarantee you won’t get bored! There is a lot of things to do in Prague.

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Chairman of the event

Eric Priezkalns is the co-founder of Commsrisk formerly known as talkRA. He is a widely recognized expert on risk management and business assurance for communications providers. After a successful full-time career, Eric now splits his time between occasional consulting projects for trusted customers, and his many other passions. Eric was Director of Risk Management for Qatar Telecom and has worked with Cable & Wireless Group, T-Mobile UK, BSkyB, Worldcom UK, and Nawras, as well as advising various software developers and system integrators.

Eric Priezkalns Co-founder - Commsrisk

2015 Keynote Speaker

Simon is a senior independent advisor to Boards and Management Teams in the Telecoms, Media and Technology sector. He specialises in business model innovation and new growth strategies. He has over 20 years’ experience in innovation and new business growth strategy in the TMT sector, covering all regions of the world.

Simon is a regular speaker and workshop facilitator at industry events, covering topics such as Cloud Services, IoT, M-Commerce, Big Data, Platform Economics, Digital Ecosystem Management, and Innovation Strategies. Since 2010 he has been a member of the World Economic Forum’s Global ICT Agenda Council, where he focusing on Big Data and Personal Data as a new class of economic asset. Earlier in his career he worked for various WPP and Omnicom companies. He has a Masters Degree from

Cambridge University.

Simon TorranceFuturist & Senior Advisor on

digital innovation at Analysys Mason

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Mike Willett is an Executive Director at Ernst & Young where he leads the Data Risk practice for the Melbourne, Australia office. He has over 13 years’ experience in the telecommunications industry in fraud management and revenue assurance. Mike is now more actively engaged in other industries undertaking data analytic projects to provide insight and understanding into business process effectiveness and efficiency.Mike was previously the Director for Fraud & Revenue Assurance at Telstra Corporation Ltd in Australia. Mike was at Telstra for 6.5 years and led the fraud and

Mike WillettExecutive Director at Ernst & Young

Independent Speakers

Mark Zmigrodski is a Fraud Case Manager for AT&T. He performs telecommunications fraud investigations and compiles cases for prosecution by law enforcement. Mark’s investigations have resulted in the successful arrests, indictments and prosecutions of many telecommunication fraud perpetrators and notorious hackers including two on the FBI’s Top Ten Cyber Most Wanted list. Mark has over 24 years of fraud investigation experience and hold's a Master's Degree in Psychology. He has earned the Certified Fraud Examiner (CFE) and Certified Communications Security Professional (CCSP) designations. Mark also currently

Mark ZmigrodskiManager Fraud Investigations - AT&T &

Director - CFCA

serves as a Director of the Communications Fraud Control Association (CFCA). He was one out of 20,000 Certified Fraud Examiners to be awarded the prestigious Certified Fraud Examiner of the Year Award in 2010 for his work in breaking up an international multimillion dollar IRSF fraud ring defrauding the entire

telecom industry worldwide.

revenue assurance function in times of great organizational change as Telstra underwent its massive Transformation program. He started his career at BellSouth (now Vodafone) in New Zealand and then moved to Praesidium Services in the UK. During his time with Praesidium, he had the opportunity to consult with a number of service providers and vendors around the world and see how fraud and RA is perceived and managed in a number of different operating and cultural environments.Mike graduated from the University of Auckland in New Zealand with degrees in psychology and marketing

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As Head of BT’s GTM (Global Telecom Markets) Billing & Collection team, Paul is responsible for the accurate settlement of both revenue and cost with International telecom partners for traditional IDD voice into and out of the UK. He is also responsible for all of BT’s Global VoIP (GIPX) settlements across a number of country nodes, and some smaller products associated/linked to international operators (Subsea cables, data circuits etc). He manage the end to end journey for any customer/suppliers that requires billing, invoice validation, dispute management, collections, payments or netting, but also credit vetting and engagement with Subex to find billing solutions for new products.

Paul FedarbHead of GTM UK Billing & Collection | CGNS Ltd

Nicolas Ibos has worked for Orange International Carriers since 2009 as Chief of Sales Administration. After a first experience in finance with the LVMH group for 3 years, Nicolas moved to the Orange group in 1999, and has held a variety of positions with Finance in France and abroad. From 1999 to 2002, he was financial controller in charge of supervising activities with affiliates in Central America, Africa and Asia. In 2002, he joined Orange Jordan as Finance Director, managing teams in Controlling, Accounting and Revenue Assurance areas until the merge of fixed, mobile and broadband activities in one single company

Nicolas IbosHead of Contracts - Orange International and

Council Member - GSC Forum

in 2006. Between 2006 and 2009, Nicolas worked at the Group’s Finance division, specifically in the cross-functional team managing cash flow generation at Group level. Currently, he is responsible for billing, accounts reconciliation, disputes and collection activities with his team for the Wholesale division.

Petros PantzarisInformation Security OfficerAt Cyta

David MaxwellProject Director at GSMA

Vahid Mazaheri Far General Manager Revenue AndFinance Control At Mtn Irancell

Seyed Alborz AlaviRA & FM Senior ManagerAt Mcci, Iran

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AgendaSubex User Conference 14th - 15th October, 2015 - Prague

Day 0: Tuesday, October 13th, 2015

Slots for Prescheduled meetings between customers and Subex executives03:00 PM to 06:00 PM

Cocktail Reception at Hotel Marriott Prague07:00PM to 08:00 PM

Registration08:30 AM to 09:00 AM

Welcome note by Chairman of the event - Eric Priezkalns, Co-founder - CommsRisk09:00 AM to 09:15 AM

Description

Description

Day 1: Wednesday, October 14th 2015

Ice Breaker10:55 AM to 11:15 AM

Keynote Session “Digital Transformation for telcos 2015-2020 ” by Simon Torrance, Futurist and Senior Advisor on digital innovation at Analysys Mason

09:15 AM to 10:15 AM

Keynote on “Challenges and opportunities in Risk Management” by Mike Willet – Director Enterprise Intelligence, Ernst & Young

10:15 AM to 10:55 AM

Panel Discussion on “So much data, so little relevance?” - Moderated by Eric Priezkalns, Co-founder - CommsRisk, Amit Agarwal - Group Director, Revenue Assurance & Fraud Management, Etisalat, Sunil Agrawal – Head Revenue Assurance, MTS India, Mphiwa Mhlongo - System Architect, BTC and John Brooks – Vice President – Product Management, Subex

11:30 AM to 12:15 PM

Subex Portfolio Strategy by Vinod Kumar – COO, Subex12:15 PM to 12:25 PM

Bridging the Gap - Analytics to Value Creation by Ashwin Chalapathy - Global Head - Portfolio Manage-ment, MS & Consulting and Prasad Savadi - Director - Analytics Platform and Solutions, Subex

12:25 PM to 1:00 PM

Evolving Fraud Landscape SS7 interconnect security vulnerabilities and potential fraud impacts by David Maxwell – Project Director, GSMA

2:00 PM to 2:30 PM

City tour5:00 PM to 7:00 PM

Gala dinner & entertainment7:00 PM to 11:00 PM

Subex Company Update by Surjeet Singh, CEO and Managing Director, Subex4:00 PM to 4:30 PM

Multinational Fraud Rings by Mark Zmigrodski, Manager – Fraud Investigation at AT&T and Director – CFCA

3:30 PM to 4:00 PM

Now you see me! - an Interactive session by Ashwin Menon - Associate Director - Business Solutions & Consulting and Nithin Gangadharan - Principal Consultant, Subex

2:30 PM to 3:30 PM

Refreshments & Networking Opportunities/Demo Stations 11:15 AM to 11:30 AM

Lunch & Networking Opportunities1:00 PM to 2:00 PM

Refreshments & Networking Opportunities4:30 PM to 5:00 PM

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AgendaSubex User Conference 14th - 15th October, 2015 - Prague

Day 2: Thursday, October 15th 2015

Track 1

Revenue AssuranceTrack 2

Fraud ManagementTrack 3

Partner SettlementTrack 4

Network Analytics

Discussion on “Evolution of scope and responsibilities of various departments” moderated by Eric Priezkalns, Co-founder – CommsRisk and Mike Willet - Director Enterprise Intelligence, Ernst & Young

09:30 AM - 10:00 AM

Workshop on DPI by Nithin Gangadharan - Principal Consultant, Subex

11:30 AM - 12:30 PM

Crowd Sourcing for Fraud Intelligence by Ashwin Menon - Associate Director, Subex

12:30 PM - 1:00 PM

Achieving Excellence Through Managed Services – Success Story by Seyed Alborz Alavi - Director of Revenue Assurance and Fraud Management, Subex

2:30 PM - 3:00 PM

ROC RA Roadmap Presentation by John Brooks, Vice President – Product Management, Subex

3:00 PM - 4:00 PM

Concluding remarks & Vote of thanks ( Assemble back in Main Room)

4:00 PM - 4:30 PM

Revenue Assurance - The Financial Perspective by Vahid Mazaheri Far - General Manager Revenue & Finance Control, MTN Iran

2:00 PM - 2:30 PM

10:00 AM - 10:30 AM Subex Operator Excellence Awards Presentation

10:30 AM - 11:00 AM Prelude to Subex Product Portfolio by Ashwin Chalapa-thy, Global Head Portfolio Management, Subex

DescriptionTime

Refreshments & Networking Opportunity/Demo Station11:00 AM - 11:30 AM

Lunch & Networking Opportunities/Demo Stations1:00 PM - 2:00 PM

Pre Set Meetings5:00 pm onwards

Refreshments & Networking Opportunity/Demo Stations4:30 PM - 5:00 PM

Discussion on “Evolution of scope and responsibilities of various departments” moderated by Eric Priezkalns, Co-founder – CommsRisk and Mike Willet - Director Enterprise Intelligence, Ernst & Young

09:30 AM - 10:00 AM

Workshop on DPI by Nithin Gangadharan - Principal Consultant, Subex

11:30 AM - 12:30 PM

Crowd Sourcing for Fraud Intelligence by Ashwin Menon - Associate Director, Subex

12:30 PM - 1:00 PM

ROC Fraud Management Implementation by Petros Pantzaris, Information Security Officer - Cyta

3:00 PM - 3:30 PM

Fraud Manager’s Toolkit by Will Richards - Director - Business & Solutions Consulting, Subex

3:30 PM - 4:00 PM

Concluding remarks & Vote of thanks ( Assemble back in Main Room)

4:00 PM - 4:30 PM

ROC FM Roadmap Presentation by John Brooks - Vice President - Product Management, Subex

2:00 PM - 3:00 PM

10:00 AM - 10:30 AM Subex Operator Excellence Awards Presentation

10:30 AM - 11:00 AM Prelude to Subex Product Portfolio by Ashwin Chalapa-thy, Global Head Portfolio Management, Subex

DescriptionTime

Refreshments & Networking Opportunity/Demo Station11:00 AM - 11:30 AM

Lunch & Networking Opportunities/Demo Stations1:00 PM - 2:00 PM

Pre Set Meetings5:00 pm onwards

Refreshments & Networking Opportunity/Demo Stations4:30 PM - 5:00 PM

Discussion on “Evolution of scope and responsibilities of various departments” moderated by Eric Priezkalns, Co-founder – CommsRisk and Mike Willet - Director Enterprise Intelligence, Ernst & Young

09:30 AM - 10:00 AM

Partner Settlement in today’s changing environment – current and future challenges and responsibilities by Paul Fedarb - Head of Global Telecom Markets UK Billing & Collection, British Telecom

11:30 AM - 12:00 PM

Industry challenges and hot issues facing Carriers today! by Nicolas Ibos - Head of Contracts & Administration, Orange and Council Member, GSC Forum

12:00 PM - 12:30 PM

Assurance and Fraud Management in Wholesale by Will Richards - Director - Business & Solutions Consulting and Anne Hill - Principal Consultant - Business & Solutions Consulting, Subex

12:30 PM - 1:00 PM

Payments Evolution Implications for Wholesale by Martin Bedford - Principal Consultant - Business & Solutions Consulting, Subex

3:00 PM - 3:30 PM

Demo and open discussion3:30 PM - 4:00 PM

Concluding remarks & Vote of thanks ( Assemble back in Main Room)

4:00 PM - 4:30 PM

ROC PS Roadmap Presentation Anne Hill - Principal Consultant - Business & Solutions Consulting, Subex

2:00 PM - 3:00 PM

10:00 AM - 10:30 AM Subex Operator Excellence Awards Presentation

10:30 AM - 11:00 AM Prelude to Subex Product Portfolio by Ashwin Chalapa-thy, Global Head Portfolio Management, Subex

DescriptionTime

Refreshments & Networking Opportunity/Demo Station11:00 AM - 11:30 AM

Lunch & Networking Opportunities/Demo Stations1:00 PM - 2:00 PM

Pre Set Meetings5:00 pm onwards

Refreshments & Networking Opportunity/Demo Stations4:30 PM - 5:00 PM

Discussion on “Evolution of scope and responsibilities of various departments” moderated by Eric Priezkalns, Co-founder – CommsRisk and Mike Willet - Director Enterprise Intelligence, Ernst & Young

09:30 AM - 10:00 AM

Reducing Capex While Improving Network Efficiency – Interactive Session and Demo

11:30 AM - 12:00 PM

Concluding remarks & Vote of thanks ( Assemble back in Main Room)

4:00 PM - 4:30 PM

Group Discussion - Driving Network CAPEX Efficiency2:00 PM - 4:00 PM

10:00 AM - 10:30 AM Subex Operator Excellence Awards Presentation

10:30 AM - 11:00 AM Prelude to Subex Product Portfolio by Ashwin Chalapa-thy, Global Head Portfolio Management, Subex

DescriptionTime

Refreshments & Networking Opportunity/Demo Station11:00 AM - 11:30 AM

Lunch & Networking Opportunities/Demo Stations1:00 PM - 2:00 PM

Pre Set Meetings5:00 pm onwards

Refreshments & Networking Opportunity/Demo Stations4:30 PM - 5:00 PM

Page 13: User Conference 2 15 - Subex Limited · 2015-10-10 · tourist destination. Whether you come to Prague to see famous monuments, visit its various museums and galleries, enjoy the

Subex Limited is a leading global provider of Business and Operations Support Systems (B/OSS) that empowers communications

service providers (CSPs) to achieve competitive advantage through Business and Capex Optimisation - thereby enabling them to

improve their operational e�ciency to deliver enhanced service experiences to subscribers.

The company pioneered the concept of a Revenue Operations Center (ROC®) – a centralized approach that sustains pro �table growth

and �nancial health through coordinated operational control. Subex's product portfolio powers the ROC and its best-in-class solutions

such as revenue assurance, fraud management, asset assurance, capacity management, data integrity management, credit risk

management, cost management, route optimization and partner settlement. Subex also o�ers a scalable Managed Services program

with 30 + customers.

Subex has continued to innovate with customers and have been jointly awarded the Global Telecoms Business Innovation Award 2015

along with Mobily; in 2014 with Telstra Global; in 2012 with Idea Cellular for Managed Services and in 2011 with Swisscom for Fraud

Management. Subex has been awarded the Global Market Share Leader in Financial Assurance 2012 by Frost & Sullivan and has been

the winner of Pipeline Innovation Award 2013 in Business Intelligence & Analytics; Capacity Magazine Best Product/ Service 2013.

Subex's customers include 29 of top 50 operators* and 33 of the world’s 50 biggest# telecommunications service providers worldwide.

The company has more than 300 installations across 70 countries.

*Total Telecom Top 500 Telecom Brands, 2013

#Forbes’ Global 2000 list, 2014

About Subex

Regional o�ces: Dubai | Ipswich

Subex (Asia Paci�c) Pte. Limited 175A, Bencoolen Street,#08-03 Burlington Square,Singapore 189650

Phone: +65 6338 1218Fax: +65 6338 1216

Subex (UK) Ltd 1st Floor, Rama17 St Ann’s Road,Harrow, Middlesex,HA1 1JU

Phone: +44 0207 8265300Fax: +44 0207 8265352

Subex Inc. 12101 Airport Way,Suite 390 Broom�eld, Colorado 80021USA

Phone: +1 303 301 6200Fax: +1 303 301 6201

Subex Limited RMZ Ecoworld, Devarabisanahalli,Outer Ring Road, Bangalore - 560037India

Phone: +91 80 6659 8700Fax: +91 80 6696 3333

Awarded Best GlobalProduct/Services

Awarded in the BigData & Analytics category

Global Telecoms BusinessInnovation Award

2015, 2014, 2012, 2011

Received Global MarketShare Leaderin Financial

Assurance Award 2012

* for RA & FM