User-Centric enterprise apps - Service2 Media
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Transcript of User-Centric enterprise apps - Service2 Media
PUT PEOPLE FIRST,
NOT TECHNOLOGY
User-Centric Enterprise Apps| 2
Source: Forrester, A Systematic Approach to Mobile Strategy, May 2012
AGENDA
• Apps of Engagement for consumers and employees
• Case stories and demo
• How to deliver user centric Enterprise Engagement Apps?
• SAP Mobility integration
User-Centric Enterprise Apps | 3
ENTERPRISE APPS
THE FACE OF SYSTEMS OF ENGAGEMENT
Should be:
• task oriented
• integrate with systems of record
User-Centric Enterprise Apps | 4
CASE DEMO
OTTO WORKFORCE
CEO Frank van Gool : “I want to embrace the contractor community offering them a network for finding and suggesting job opportunities as well as offering education and providing all the enterprise support capabilities required”.
User-Centric Enterprise Apps | 9
Drivers From paper to digital (contractor – staff – customer) Marketing communication Social Collaboration Solution Otto enterprise community app Seamless integration with SAP ERP and social media Benefit Shorter turnaround time, efficiency improvement Growth and differentiation
CASE DEMO
CRV
Drivers
• Day to day cattle management enabling the processes such as new born calves, insemination or scheduled medical attention.
• Single consistent design and deployment on multiple platforms.
• Evolve Apps over time: lifecycle management
Solution
• Apps on Android, iPhone and iPad.
User-Centric Enterprise Apps | 10
CASE DEMO – ACHMEA
Drivers
• Manageability across brand portfolio
• Time to market across devices for B2C and B2E
Solution
• On-premise AppCenter
• SAP and SUP data integration
• Compliancy with corporate standards
Benefit
• Faster time to market
• Increased reach with target audience
User-Centric Enterprise Apps | 11
IS USER EXPERIENCE
ON YOUR AGENDA?
Functional user experience is a must
• Need to innovate
• Need to integrate
• Possible at sensible cost
User-Centric Enterprise Apps | 13
Michael – een dergelijk plaatje over UX
COMPLEX TECHNICAL
CHOICES
More then 100 mobile multi-platform players
• Multi-tool approach is a given
• MEAP, MCAP
• Custom, Packaged, Template
• Open Environment, Open Source, Closed
• Enterprise-grade, Tooling
• Technology, Services
User-Centric Enterprise Apps | 15
ENTERPRISE APP EXPERIENCE CHALLENGES
OS and device fragmentation
Shortage of native developers Manageability of mobile initiatives
User-Centric Enterprise Apps | 16
A PLATFORM OF INNOVATION
Sample: App Roadmap
App Core
Functionality
Personalization
Location Interaction
Sample: Device Roadmap
Push
Video Transaction
Sensoring
Augmentation
User-Centric Enterprise Apps | 17
SAP PARTNERSHIP
• M2Active OData Connector for SAP
“SAP has reviewed and qualified M2Active as suitable for use in SAP solution environments”
SAP Integration and Certification Center
• Software Solution and technology Partner
• Member of SAP PartnerEdge Program
User-Centric Enterprise Apps | 18
POSITION IN SAP ECOSYSTEM
B2E Apps B2C Apps
Partner
Banking Retail
Travel & Hosp Media & Ent
Telco
Automotive
Industry LoB Analytics Partner Custom
Afaria Mobile Device Management
Sybase 365 Messaging Infrastructure
SAP Mobility Platform Unified B2E + B2C Platform + Mobile Device Mgmt + Related Services
SAP/Sybase Build Ecosystem
Mobility Development Tools/SDK
User-Centric Enterprise Apps | 19
SAP INTEGRATION
SUP
Apps
(Presentation
Layer)
Back-end
(Integration
Layer)
SAP
SUP
App UI + logic
(Designed Once)
App UI + logic
(Designed Once)
App UI + logic
(Designed Once)
App UI + logic
(Designed Once)
M2Active native
Android
Runtime SUP SUP SUP
M2Active native
WP
Runtime
M2Active native
BlackBerry
Runtime
M2Active native
iPhone
Runtime
3rd
Party Services
User-Centric Enterprise Apps | 20
ENTERPRISE APPS NEED
SAP AND SERVICE2MEDIA
User-Centric Enterprise Apps| 22
• Smartphone and tablet apps lead the way for the app Internet.
• Mobile apps are the face of new systems of engagement
• Mobile will redefine IT just like the PC did 20 years ago.
• SAP and Service2Media, best of both worlds
• Systems of record: database schema out
• Apps, Systems of engagement: user experience in
Q&A
• See our website and webinars on various technical and strategic topics:
www.service2media.com/webinars/
• Follow us: @Service2Media
• +31 6 51 76 43 25
User-Centric Enterprise Apps | 23