User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e...

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User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology
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Page 1: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

User-Centered Design

Prof. dr. Matthias RauterbergIPO Center for User-System Interaction

TU/e Eindhoven University of Technology

Page 2: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

© M. Rauterberg, TU/e

What is an Interactive System (IS) ?

user interaction system

perception

action(s)

IS := {IS*, Human, ICT component, [additional component]}

Page 3: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

© M. Rauterberg, TU/e

What are the research topics of USI?

systemuser

Work domain

Work system

Science• perception• cognition• action

Application

• user-centered design

Engineering• audio interfaces• computer vision/graphics• speech interfaces• tactile interfaces

Goal:Pa => Pd

Page 4: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

© M. Rauterberg, TU/e

Interdisciplinary Research Approach

Design relevantknowledge

Empiricalevaluation

Interactive systems

Page 5: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

© M. Rauterberg, TU/e

Cooperation with Industry

Page 6: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

© M. Rauterberg, TU/e

What are the technical challenges?

• New interaction styles– speech input/output– computer vision based input (e.g., gestures)– audio interfaces (e.g., non-speech audio)– tactile and force feedback

• New interface concepts– adaptive and intelligent software– natural user interfaces

Page 7: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

© M. Rauterberg, TU/e

Trends in User Interface Technology

Ubiquitous and Mobile computing Ambient rooms and Cooperative buildings

Page 8: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

© M. Rauterberg, TU/e

• Perception Space– The physical space where

the user’s attention is.

• Action Space– The physical space where

the user acts in.

• Design Principle:– perception space and action

space must coincide!

What is design relevant knowledge?

Page 9: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

© M. Rauterberg, TU/e

Airline Applications

• This remarkable ultra-lightweight computer, worn as a belt, delivers maximum information to users with a minimum of work.

• Designed for individuals who demand mobility, this computer offers voice control and heads up display for complete, hands-free operation.

• Users can enter or retrieve information while going about their jobs, instead of constantly returning to the shop area to check a stationary computer, or stopping work to punch keys.

Page 10: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

© M. Rauterberg, TU/e

Head-up Displays in Cars

• More information and less distractionInformation on the state of the road, on the speed of the vehicle in front (supplied by the intelligent cruise control), on obstacles lying around the next bend in the road identified by the remote detection system, or direction arrows sent by the driver guidance system... drivers will be receiving more and more information from "intelligent" vehicle systems.

Page 11: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

© M. Rauterberg, TU/e

Natural User Interfaces (NUI)

No technical equipment inside the body space of the user!

2. design principle

Perception space and action space must coincide!

1. design principle

Page 12: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

© M. Rauterberg, TU/e

NUI: The First Round

Design principle

Field test

Digital Playing Desk

Page 13: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

© M. Rauterberg, TU/e

0

50

100

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Cel

l Me

an f

or

time

of

use

r (s

)Cell Line Chart for "playing time"

Grouping Variable(s): Interface type

Error Bars: ± 1 Standard Deviation(s)

CI MI TI DPD

P<.001P<.01P<.001

P<.001

P<.001

P<.001

Digital Playing Desk: Playing time per game

Page 14: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

© M. Rauterberg, TU/e

computer win

remis

user win Cell Line Chart for "winning chance"

Grouping Variable(s): Interface type

Error Bars: ± 1 Standard Deviation(s)

CI MI TI DPD

P<.001P<.080P<.020

P<.802

P<.001

P<.007

Digital Playing Desk: winning chance per dialog technique

Page 15: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

© M. Rauterberg, TU/e

NUI: The Second Round

Experiments

Build-It systems

Design principle

Page 16: User-Centered Design Prof. dr. Matthias Rauterberg IPO Center for User-System Interaction TU/e Eindhoven University of Technology.

© M. Rauterberg, TU/e

NUI: The Third Round

Experiments

Design relevantknowledge

VIP prototype