User-centered and user-driven design

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User-centered design • Usability • Participatory design • User-centered and user driven • co-design • co-creation

Transcript of User-centered and user-driven design

Page 1: User-centered and user-driven design

User-centered design

• Usability• Participatory design• User-centered and

user driven• co-design• co-creation

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Participatory design

• 60ies, general ideal of participation

• Better design• Product realized in

usage

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To human beings things are meaningful

• Meanings are not properties of objects or things• Meanings are cultural and shared

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Who is the user?

Users are people

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Practices

Give continuity and meaning

Create relationsAre habitual and repeated

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Practices

Mean everyday problem-solving

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Practices

Are the mediating concept between research and design

Are the link between theory and practice

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Co-design approach

1. Clear focus, flexible realization

2. Grounding to a concrete social context

3. Iterative and interactive process

4. Implementation and adaptation – appropriation

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Aktiiviset Seniorit ry

• Founded in 2000: ”Loppukiri”• Sc ”Creative Community”: an alternative mode of

living for the elderly, support for everyday

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1. Clear focus:

• webpages• Loppukiri construction and planning project• Construction of the community• Digitalizing everyday life, study of tools

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2. Concrete social context• Interviews of key-persons• History of Aktiiviset Seniorit

ry. • Examples for Loppukiri-

project• Research of needs pertaining

to e.g. ”probes”: ”What would you want to share” ”What things need rules” etc.

• Mapping present practices e.g. probe ”Who do you communicate with and how” for a day

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3. Iterative and interactive co-design process

Example ”Voice Notes”1. Workshop ”Remembering and reminding”2. ”Voice Notes” trial3. Vaakku, an audio-interface

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3. Iterative and interactive co-design process

Example :Miina1. Workshop ”Safety”2. Concept ”Footprints in snow” 3. Community calendar

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4. Iterative and interactive co-design process/ adaptation

Example : Miina1. Workshops and prototype trials 2. Co-design: senior prepare a list of specifications! Miina is named.3. Trial and end-product ready

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Lessons learned?

• Co-design is always a process

• Importance of shared language and meanings (e.g. ”radio” as a metaphore for Voice Notes killed ideation)

• Significance of existing practices

• All of four basics!

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Methods

1. Target group:Choice and identificationrecruitmentmotivation2. Background material:Books, research, benchmarking etcInterviewing key persons”

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Methods

• Probet l. luotaimet• Scenarios• Drama

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Methods• workshops• mock-ups• trials

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Identifying design ideas

• Meanings• “Laws of robotics”• Creative leaps