Use of Technology in Financial Inclusion 6th Group

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    Financial Inclusion -Definition

    Delivery of financial services at an

    affordable cost to vast sections of

    disadvantaged and low incomegroups

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    Who are excluded ?

    Marginal Farmers

    Landless Farmers

    Oral Lessees Self Employed

    Urban slum developers

    Migrants

    Minorities

    Social excluded groups

    Senior citizens

    Women

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    Financial Services includes

    Savings

    Credit

    Insurance

    Remittance facilities etc.

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    Financial Needs

    access to safe, easy and affordable credit and other

    financial services

    for

    economic growth, reducing income disparities and

    reducing poverty

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    5A few statistics

    51.40%: Farmer households financially excluded.

    73%: Farmer households having no access to

    formal sources of credit.

    64%:Share of Central, Eastern and North Eastern

    regionsin the total financially excluded farmer

    households in the country.

    Source: NSSOSurvey 59th Round

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    6TARGET

    By 2012:Cover at least 50% (55.77 million) of the

    excluded.

    By 2015:Includethe remaining.

    250 new households per branch per annumto be

    covered by all semi-urban and rural branches of

    banks and RRBs.

    Source: Reportof the Committee on Financial

    Inclusion in India (Chairman: DrC. Rangarajan);

    January 2008

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    4Benefits of GreaterFI

    For the common manescape from the clutches of money

    lenders; sending / receiving remittances; no need to hold

    savings in cash etc.

    For th

    e banksach

    ieving access to a large untapped poolof customers.

    For the Govt.-ensuring flow of aid / grants to the targeted

    beneficiary.

    For the RBI -spread of banking culture and extension of

    the reach of formal financial system.

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    Financial Inclusion - Challenges

    Regulatory aspects

    3 AML, KYC, etc. norms to have inclusive parameters for rural banking

    Under utilisation of physical & banking infrastructure

    3 High delivery costs, legacy systems, inflexible procedures

    Information asymmetry

    3No credit history for rural customers, willful defaulting, unclear

    Government policies

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    Technology Solutions

    Smart Card, hand held terminal, central

    CPU

    Automated Teller Machine (ATM)

    Point of sale

    Mobile Phone Short Message Service (SMS)

    Public Call Office (PCO) connectivity

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    Enabling Environment for Financial Inclusion

    ENABLING INFRASTRUCTURE

    FinancialInclusion

    BusinessCorrespondentsBanks

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    Leveraging Technology

    Common Platform Sharing Resources

    Financial Inclusion initiative by IDRBT

    Multi-application smart card system

    Store of electronic cash, data repository for essential information relating to the

    card holder

    Biometric identification, doubling up as an entitlement identifier/social security

    card

    For government payments like pension, subsidies, utility payments healthcare,

    crop insurance, life insurance

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    Role ofTechnology

    Key Challenges

    Dispersed client based with poor access

    Limited electricity supply and access

    Limited telecom/ broadband connectivity

    ATMs may not be viable and maintainable inerratic power situations

    Cash collection points customers like to

    deposit at a fixed location

    Banking service delivery of information ,statements, etc

    Access to account in nearby cities, townsvillages

    Financial education & awareness

    Developing trust in rural India for financialsystems

    Mitigation through technology

    Mobile branches covering select geographies

    Self generated power - diesel, solar, battery

    UID as common identification mechanism

    Online/Offline and Pseudo online datacapture and updation systems. LeverageMobile networks

    Cash deposit & dispensing partners e.g. postoffices which can deliver cash like moneyorders

    Developing rural-banking infrastructure

    Information dissemination through partners,Internet kiosk enabled , toll free call centrein local language

    ATM cards for such customers

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    Triggers for Financial Inclusion

    IT as enabler Trigger 1:Growing affluence leading to ACCEPTABILITY

    Trigger 2:Building the rural-banking INFRASTRUCTURE

    Trigger 3:INNOVATION IN TECHNOLOGY leading to enhanced

    penetration, user-friendly approach and security

    Trigger 4:Convergence of communication systems are ensuring

    scalability of delivery channels leading to greater ACCESSIBILITY

    Financial Inclusion initiative by IDRBT

    Multi-application smart card system

    Store of electronic cash, data repository for essential

    information relating to the card holder

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    Achieving Synergies - Integration

    Technology Providers Service Providers

    Chip Manufacturers

    Card Manufacturers

    Device

    Manufacturers

    Software companies

    Application

    Developers

    Systems Integrators

    Banking Channels Smart Phone

    ATM

    Point of SaleTermnial

    Personal Computer

    Telephone

    Mobile phone

    Set-top Boxes

    Kiosks

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    Supportive Financial Services

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    ProgrammedMobile as a Hand Held Device

    ProgrammedMobile as a Hand Held Device

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    Simputers/PDAs/Laptops/PCs can be effectively used

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    COMPOSITE HAND HELD DEVICE

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    Deployment channel -1Card Many Applications

    The smart cards can be used for various purpose like Financial inclusion, Merchant

    Establishments, Government initiatives like Pension, NREGS disbursement, ATMs, ShoppingMalls etc.

    ATMs Financial Inclusion

    Merchant Establishments

    NREGP Disbursement

    Pension Disbursement

    Shopping Malls

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    Pros and Cons of some Technologies- Source RBI

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    Pros and Cons of some Technologies- Source RBI

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    Thank you