'USAT DAYA PENGELUARAN NEGARA LONA Y...

LONA'USAT DAYA PENGELUARAN NEGARA

Head Offi

Branch O

Y CENTREIndustry)

FV'KuantanPulau Pinang'Johor Bahru.

\

0000054037NATIONAL Productivity Corporation - [productivity and quali tyenhancement programmes].

Training Prograrnm!\V**J VUf>Qj^l , 1

THE NATIONAL PRODUCTIVITY CENTRE OF MALAYSIA.The National Productivity Centre was establised in 1962 as a joint project by the

United Nations-Special Fund and the Federal Government with the InternationalLabour Organisation as the executive agency.

In 1966, the National Productivity Council (Incorporation) Act. No. 19 was passedby Parliament and the Council became an autonomous body effective as from 1stMarch, 1966. The members of the Council are appointed by the Minister of Tradeand Industry.

The centre is subsidized by the Government until such time as it becomes self-supporting.OBJECTIVE

Among others, the objectives of the National Productivity Centre are:— raising standards of management including supervisions at all levels;— improving efficiency of industrial operations with particular reference to

methods of increasing productivity, of improving quality and output^ofreducing costs and developing constructive labour/management relations;

— initiating training and other programmes that would best serve specificand local requirements of the country.

METHOD OF INSTRUCTIONQuestion /answer and discussions are emphasised. Informal instruction in the

form of lectures, syndicate discussions and case studies creates an atmosphereconducive to adult training. The Centre's staff also carry out follow-up visits to givefurther guidance and assistance, particularly in the case of in-plant practical pro-jects being carried out by the course participants. Case studies and exercises play acentral part in discussions throughout the courses. The courses are supplemented withrelevant management films and study visits.ADMISSION FOR COURSES

Application for admission should be made on the Pre-course Questionnaire formattached at the end of this brochure. Applicants should have some experience in theparticular subject relevant to the course. Selection is based on the information con-tained in the Pre-course Questionnaire forms, which are to be returned two weeksbefore the course commences, together with the relevant fees. Applicants are advisedto apply early to avoid disappointment.

Cheques should be made payable to the Director National Productivity Centreand crossed 'A/C Payee Only' .CERTIFICATES

The Centre issues a certificate of attendance to every participant who attends allthe sessions of each training course. Successful participants will receive their certifi-cates in 1978.FURTHER INFORMATION

The Centre's brochures, additional Pre-course Questionnaire forms and furtherinformation can be obtained from:

Public Relations Officer,National Productivity Centre,P.O. Box 64,Petaling Jaya.Tel: 551721 (4 lines)

551096551641

The National Productivity Centre also undertakes to conduct management coursesnot listed in the training programme and tailor-made courses on request by anyorganisation.

5 4 0 3 7

CONTENTSPage

1. Kursus Melahir/Membina Usahawan - - 1

2. Kursus Melahir/Membina Usahawan— Peringkat Permulaan (EDPI)BagiTahun 1978 - - 4

3. Kursus Melahir/Membina Usahawan— Peringkat Permulaan (EDP II) Bag! Tahun 1978 - - 10

4. Kursus Melahir/Membina Usahawan— Peringkat Permulaan (EP III) Tahun 1978 - - 11

5. Industrial Engineering Section - - 12

6. Light Industry Service Section 14

7. Management Accounting Section - - 16

8. Sales & Marketing Section - - 2U

9. Management Development Section - - 25

10. Industrial Relations Section - - 29

11. Tourist Industry Section 34

12. Malaysia Association of Productivity - - 38

13. Seminars For 1978 - - 43

14. Witayah Pantai Timur 44

15. Courses Scheduled in Penang 46

16. Courses Scheduled in Johore 48

KURSUS MELAHIR/MEMBINA USAHAWAN

PERINGKAT I

TUJUAN KURSUS:

a) Mendorong bakal-bakal Usahawanuntuk menjadi Usahawan.

b) Menolong, membantu mengenal danmemulakan enterprais perusahaan.

c) Memulakan perniagaan dengan carayang betul dan teratur.

d) Merancangkan perniagaan mengikutjangka masadan perkembangan ekonomi.

e) Cuba menotong Usahawan mengem-bangkan perniagaan dan perusahaannya.

KANOUNGAN KURSUS

I DORONGAN -

II JUALAN/PEMASARAN

Mengenal diriandaMengambil RiskoMengenal danmemilih pernia-gaan.Memilih tern patperniagaan.MenggalakanJualanMerancang Pe-masaran.

Ill AKAUN yangdan

• Akaunmudahrengkas-

• Perlu/Kepen-tingannya.Cara yang mudah

• Mengetahui Un-hung Rugi.Mengetahui ke-dudukan per-niagaan.

Merancangwangan.

ke-

IV LAPURANPROJEK

Perbincangan an-da/perniagaan/perkembangan.Analtsa permin-taanAnalisa penguru-sanAnalisa teknikalAnalisa kewan-gan(Untuk menentu-kan viabilitiprojek anda)

PESERTA

1. Mereka yang mahir dan separuhmahiryang sekarang berkhidmat di sektorSwasta.

2. Mereka yang mempunyai kemahiranMARA, Dusun Tua, Pertak, Polyteknikdan lain-lain institusi yang ingin memula-kan perniagaan dan perusahaannya sen-diri.

3. Usahawan kecil yang ingin membesardan memperbaiki perniagaan perusahaan-nya sendiri.

4. Ahli-ahli Angkatan Bersenjata yangtelah/akan tamat perkhidmatannya den-gan kerajaan yang ingin menjalankanperniagaannya.

5. Mereka yang mempunyai keinginandan keazaman untuk menubuhkan pernia-gaannya.

PERINQKATII

TUJUAN:

— MeneriSka masaalah Usahawan— Mencarl jalan untuk mengatasi masa-

alah tersebut— Memberlkan teknik-teknik yang se-

suai supaya Usahawan dapat menja-lankan pernlagaan/perusahaan den-gan sistematlk dan mendapat keun-tungan

— Merancang perkembangan perniaga-an.

KANDUNQAN:

Bahaglan A — Seminar

1) Perbincangan untuk mengenal masa-alah yang dihadapl oleh Usahawan.

2) Membentuk kursus yang mereka akanikutiselamaShari.

3) Mengadakan lawatan khas untukmendapat idea-Idea baru.

Bahagian B — kursus

Module

1) Perakaunan

2) Kewangan

3) Iklan Pamiran

4} Kejurujualan

Huralan

— membentuk sis-tern akaun

— Menggunakanmaklumat akaununtuk membuatkawalan.

— Membentuk pe-lan galakan yangbaik.

— Membaiki teknikjualan.

5) Operas) KedaiRuncit

6) Merancangprojek

— Kajlan masaalahkedai runcit

— Merancang untukmembesarkan

7) Belian & Kawalan — Sumber-sumberStok barang memfleh

barang-barangdan bellan.

8) Polls! & Amalan — Merancang me-K red It ngurangkan kelema-

han-kelemahankredlt.

PESERTA

1) Mereka yang telahpun mengikutlkursus Melahir & Membena UsahawanPeringkat I.

2) Mereka yang telahpun memulakanperniagaan perusahaan.

PERINGKAT III

TUJUAN:

— Menambahkan kecekapan anda untukmenguruskan entrerprais dengan ter-atur dan berkesan.

— Menambahkan kebotthan* untukmenyelesaikan masaalah semasa.

— Merancang untuk membesar danmempelbagaikan enterprais.

KANDUNQAN:

Bahagian A

Kursus — stratojl Pemasaran untukenterprais yang berktmbang.

1) Target pemasaran anda.

2) Merancang barang/perkhidmatananda.

3) Menentukan harga (Pricing)

4) Saluran.

5) Galakan.

6) Strateji Pemasaran.

Bahagian B.

Kursus: Merancang Kewangan bag!Enterprais yang menguntungkan.

1) Fahamana) Penyata Untung Rugi

b) Neraca Kira-kira.

2) N Isbah kewangan.

3) Merancang Wang Tunaf.

4) Pengurusan Modal Puslngan.

5) Merancang modal jangka panjang.

6) Pengurusan Kewangan.

7) Analisa Aliran Kewangan.

PESERTA

1} Mereka yang telahpun mengikutikursus Melahir dan Membena Usaha-wan Peringkat il.

2) Mereka yang mempunyai pelan untukmembesarkan ataupun mempelbagai-kan enterprais mereka.

Perlngatan:

Semua kursus "Melahir & Membina Usahawan Bumiputra" di Semenanjung Malaysia di-ke ndalikan bersama oleh PDPN, MARA dan Kementerian Kebudayaan, Bella & Sukan.Permohonan-permohonan hendaklah dikemukakan kepada :

1) Pengarah, atau 2) Pengarah Belia,Bahagian Penasihat & Pembangunan

Enterprise,MARA,Jalan Tuanku Abdul Rahman,Kuala Lumpur.

Kem. Kebudayaan, Belia & Sukan,Wisma Keramat,Jalan Gurney,Kuala Lumpur

KURSUS MELAHIR/MEMBINA USAHAWAN

PERINGKAT PERMULAAN (EDP1) BAGI TAHUN 1978

BIL.

1.

2.

3.

4.

5-

6.

7.

8.

9.

10.

11,

12.

13,

14,

15.

16.

17.

KURSUS

Melahlr danMembinaUsahawan

••

"

"

"

"

"

"

••

"

"

"

"

• •

1 1

"

TEMPAT

Perils

-P. Pinang

Perak

Selangor

Melaka

Pahang

Selangor

Wilayah

N. Sembilan

Johor

Trengganu

Kelantan

Kedah

Perak

Melaka

Pahang

P. Pinang

PEGAWAI LATIHAN& PENYIASATAN(PENYELARAS)

Yaacob bin Isa

Yaacob bin Isa

NikZainiah A. Rahman

Ramli bin Jamal

Mohd.ShahMohd. Dan

S. Othman S.A. Rahman

Zulkifli Hashim

Shafiai Mat Radzi

Kassim bin Ahmad

Mohd.Sha'h Mohd. Dan



Yaacob bin Isa

MustaphaSufaat

Mohd.ShahMohd. Dan


Yaacob bin Isa

TARIKH

Jan 9 - 20

"

"

"

"

"

Jan 23-3 Feb.

"

"

"

"

'•

Feb. 6-17

"

"

"

Feb. 203 Mac.

BAYARAN

$50.00

"

"

"

"

"

"

"

"

"

"

• •

"

"

"

"

BIL.

18.

19.

20.

21.

22.

23.

24.

25.

26.

27

28.

29.

30.

31.

32.

33.

34.

35.

36.

KURSUS

Melahir danMembrna

Usahawan

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

11

TEMPAT

Selangor

Wilayah

Johor

Kelantan

Sabah

Kedah

Perak

Pahang

Trengganu

Perils

Kedah

Selangor

Melaka

Johor

Kelantan

P. Pinang

Perak

Wilayah

N. Sembilan


Wan Abdul Fatah W. Ismail

Mohd. Zaki Hamzah

Mohd. Shah Mohd. Dan


Abdullah Mahood

Yaacob bin Isa

Aini Idros

S. Othman S. A. Rahman


Yaacob bin Isa

Yaacob bin Isa

Hassan Sulaiman




Yaacob bin Isa

Khaliddin

Iskandar Yusof

Apili bin Taib

TARIKH

Feb. 20 -3 Mar.

"

"

"

• •

Mac 6 -17

"

-

Mac 20-31

"

"

"

"

Apri l3-14

"

"

!BAYARAN

$50.00

"

• •

•'

• •

• •

$50

"

"

"

"

"

"

"

11

BIL.

37.

38.

39.

40.

41.

42.

43.

44.

45.

46.

47

48.

49.

50.

51.

52.

53.

54.

55.

56.

57.

KURSLJS

Melahir danMembinaUsahawan

»

"

"

"

"

"

"

"

"

"

"

-

"

••

"

"

"

"

• •

• •

TEMPAT

Trengganu

Kedah

Selangor

Johor

Kelantan

Perils

Perak

WMayah

Pahang

Trengganu

Kelantan

Kedah

P. Pinang

Selangor

Johor

Pahang

Perak

Wilayah

N. Sembilan

Trengganu

Kelantan



Yaacob bin Isa

Mohd. Ramli b. A. Rahman



Yaacob bin Isa

Isa bin I pal

NaikZainiah N. A. Rahman


S. Othman S.A, Rahman


Yaacob bin Isa

Yaacob bin Isa

Ramli bin Jamal



Zulkifli bin Hashim

Shafiai bin Mat Radzi

Kassim Ahmad



TARIKH

April 3-14

April 17-28

"

• •

"

Mei1 -12

"

»

"

"

"

Mei 15-261 '

1 '

1 '

"

Mei 29 -9 June

"

"

"

"

BAYA-RAN

$50.00

"

"

"

"

"

"

"

"

"

• •

"

"

"

"

"

•'

"

"

"

"

Bit-

58.

59.

60.

61,

62.

63.

64.

65.

66.

67.

69.

69.

70.

71.

72.

73.

74.

75.

76.

77.

KURSUS

Melahir danMembinaUsahawan

"

"

• •

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

"

TEMPAT

Sarawak

Kedah

Perak

Selangor

Wilayah

Melaka

Johor

P. Pinang

N. Sembilan

Pahang

Ketantan

Kedah

Perak

Selangor

Melaka

Johor

Trengganu

P. Pinang

Witayah

N. Sembilan


A. Rahman Salman

Yaacob bin Isa

Wan Abd.Fatan W. Ismail

MustaphaSufa'at

Mohd. Zaki Hamzah



Yaacob bin Isa

Aini Idros



Yaacob bin Isa

Hassan Sulaiman

KhalidMatDin


Mohd, Shah Mohd. Dan


Yaacob bin Isa

Iskandar Yusoof

Apili bin Taib

TARIKH

Mei 29-9 Jun

June12-23

-

• <

-

-

• •

Jun26-7Julai

• •

"

"

Julai10-21

"

• •

"

• •

"

Juiai 24-40gos

• •

"

BAYA-RAN

$50.00

"

"

"

• <

"

"

"

-

"

"

"

"

"

"

"

"

"

"

"

BIL.

78.

79.

80.

81.

82.

83.

84.

85.

86

87.

88.

89

90

91.

92.

93

94.

95.

96.

97.

98

KURSUS

Melahir danMembmaUsahawan

•'

"

"

"

"

"

"

"

"

"

"

"

"

»

"

1 '

• <

-

"

TEMPAT

Johor

Pahang

Kelantan

Perils

Kedah

Perak

Selangor

Johor

Trengganu

Kelantan

P. Pinang

Selangor

Wilayah

Johor

Pahang

Kelantan

Sabah

Kedah

Perak

Sefangor

Trengganu


Mohd.ShahMohd. Dan



Yaacob bin Isa

Vaacobbin tsa

Mohd. Ramli Abd. Rahman

Isa bin Ipal



S Othman S.A. Rahman

Yaacob bin Isa

Nik Zamiah N.A. Rahman

Ramli Jamal

Mohd Shah Mohd. Dan



Ahmad bin Berek/ZahariahMokhtarYaacob bin Isa

Zulkifli Hashim

Shafiai Mat Radzi

S Othman S.A. Rahman

TARIKH

Julal 24-4Ogos

"

Sep. 18-29

"

"

-

• •

"

"

Okt.2-131 '

"

"

"

"

"

Okt. 16-27

"

"

"

BAYA-RAN

$50.00

"

"

•'

•'

"

"

"

"

"

"

"

"

"

"

"

1 '

• •

"

"

BIL.

99.

100.

101.

102.

103.

104.

105.

106.

107.

109.

108.

110.

111.

113.

113.

114.

115.

116.

117.

118.

119.

120.

KURSUS

Melahlr danMembinaUsahawan

••

"

"

"

"

"

"

"

"

••

• •

'•

•'

"

••

"

"

"

••

• •

"

TEMPAT

Sarawak

Perils

Kedah

N.Sembilan

Johor

Trengganu

Kelantan

Kedah

Perak

Wilayah

Melaka

Pahang

P. Pinang

Selangor

Wilayah

Johor

Trengganu

Kelantan

Kedah

Perak

N. Sembilan

Pahang


Ah mad bin Berek

Yaacob bin Isa

Yaacob bin Isa

Kassim Ahmad




Yaacob bin Isa

MustaphaSufa'at

Wan Abd. Fatah W. Ismail



Yaacob bin Issa

Mohd.Zaki Hamzah

Aini Idros




Yaacob bin Isa

Hassan Sulaiman

Khalid Mat Din


TARIKH

Okt. 16-27

Okt. 30-10 Nov.

"

"

"

"'

"

Nov. 13-24

"

"

"

"

Nov. 27-8 Dis

•'

• •

Dis. 11-22

• •

"

»AYA-RAN

$50.00

"

"

"

"

"

"

"

1 '

1 *

• *

• •

"

"

"

"

"

••

••

"

• •

•'

KURSUS MELAHIR / MEMBINA USAHAWANPERINGKAT PERMULAAN (EDP II) BAGI TAHUN 1978.

BIL

1.

2.

3.

4.

5.

6.

7.

8.

9

10

KURSUS

Melahir dan MembinaUsahawan 1 1

Melahir ddan MembinaUsahawan II

Melahir dan MembinaUsahawan II

Melahir dan MembinaUsahawan 1 1





Melahir dan MembinaUsahawan h


TEMPAT

Pulau PinangSelangorWilayah

KedahSelangorNegeri Sembilan

JohorPahangKelantan

PerakMelakaTrengganu

PerlisSelangorWilayah

KedahPerakJohor

WilayahNegeri SembilanKelantan

Pulau PinangSelangorJohor

PerlisPahangTrengganu

SelangorWilayahMelaka

PEGAWAI LATIHAN &PENYIASATAN(PENYELARAS1

Timbalan Pengarah,Ahmad bin Berek.

Timbalan Pengarah,Ahmad bin Berek.

Timbalan Pengarah,Ahmad bin Berek

Abdullah Mahmood

Abdullah Mahmood

Abdullah Mahmood

Abdullah Mahmood

A Rahman Salman

A. Rahman Salman

A Rahman Salman

TARIKH

Feb. 4-11

Mac. 4-11

April! -8

April 15 -22

Mei13-20

Jun24-Julai 1

Julai 22 - 29

Okt 14-21

Nov. 11-18

Dis.9-16

BAYA-RAN

$100.00

$100.00

$100.00

$100.00

$100.00

$100.00

$100.00

$100.00

$100.00

$100.00

10

KURSUS MELAHIR/MEMB I NA USAHAWAN

PERINGKAT PERMULAAN (EDP III) TAHUN 1978

BIL.

1.

2.

3.

4.

5.

6.

7.

KURSUS

Melahir dan MembinaUshawan

"

••

11

••

"

1 '

TEMPAT

Wilayah

Selangor

Wilayah

Kelantan

Penang

Kuantan

Johor


Tim. PengarahAh mad Berek

Abduliah Mahmood

A. Rahmad Salman

Tim. Pengarah,Ahmad Berek

Abduliah Mahmood

A. Rahman Salam

Tim. Pengarah,Ahmad Berek

TARIKH

Mac 20 - 24

April 10- 14

Mel8-12

Jun19-23

Julai10-14

Okt 23 - 27

Nov. 6- 10

BAYARAN

$100.00

"

"

"

"•'

11

INDUSTRIAL ENGINEERINGSECTION

IE 1 WORK STUDYThe course presents some techniques

of Work Measurement. It seeks to train theparticipants in carrying out time studiesand shows the benefits that can be derivedfrom Work Study.

Only participants who have attentedthe Job Simplication course will be consi-dered.

IE 2 PRODUCTION PLANNINGAND CONTROL

The objective of the course is toacquaint one with the various factors thatcan affect production. The course willalso delve into fields which productionpersonnel should understand and knoweven though it may have no direct bearingon their duties as production engineersor managers. Emphasis will 'be placedon Procurement and Stock Control, Load-ing and Scheduling, Net work Analysisand Quality Control.

The course is suitable for top andmiddle management personnel who areinvolved in production planning andcontrol.

IE 3 QUALITY CONTROL

The course introduces the generalconcept of Quality and Quality Control,and some of its many techniques. Itenables participants to use these techni-ques for the controlling and maintainingof the Quality of the product manufactured.

Practitioners of Quality Control,directly or indirectly, will be considered.A basic knowledge of statistics is recom-mended.

IE 4 MATERIALS HANDLINGIn any organisation materials are

handled either manually or by mechanicalmeans. Materials handling contributes tothe cost of the end product but not itsvalue. The unproductive contribution

- SYNOPSIS OF COURSES

may be as high as 90% of the total labourcosts. As such the course introduces therequirements to reduce materials handlingand its costs.

This course is useful to Works Mana-gers, Plant Engineers, Production Suoer-visors, Work Study Officers, Storekeepers,Purchasers of materials and other staffinvolved in materials handling and theirstorage.

IE 5 CRITICAL PATH METHODParticipants will be introduced to the

advantages and applications of CriticalPath Method through Process Planning,Scheduling and Planning of Costs, illus-trated with films and examples and work-ing out typical CPM exercises.

Senior management and engineeringexecutives, involved in planning, schedul-ing and controlling of Projects wouldfind knowledge of CPM useful in theirwork.

IE 6 ORGANISATION AND METHODSThe course introduces the various

techniques used by the O & M practi-tioners in their efforts to improve the flowof information within the office. As such itwould benefit the manager who is con-cerned with the rising costs of paper-work and the need for effective use ofavailable information.

IE 7 FILING AND RECORDSMANAGEMENT

The course acquaints participantswith the principles, modern techniquesand efficient procedures In filing. Itprovides a valuable guide to currentpractice in modern business filing andemphasises the need for business to givegreater thought and care to filing and runit asa business undertaking.

The course Is suitable for all person-nel involved in filing or recording func-tions.

12

INDUSTRIAL ENGINEERING SECTION

ITEM

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

COURSE

Organisation and Methods


Materials Handling


Work Study

Production Planning andControl

Critical Path Method

Filing and Records Manage-ment

Quality Control

Work Study



Materials Handling




Quality Control

Work Study




VENUE

Kota Kinabalu

Kuching

NPC P. Jaya

NPCP. Jaya

NPC P. Jaya

NPCP. Jaya

NPC P. Jaya

NPC P. Jaya

NPC P. Jaya

Kuching

NPC. P. Jaya

NPCP. Jaya

NPC P. Jaya

Kota Kinabalu

Kuching

NPC P. JayaNPC P. Jaya

NPC P. Jaya

NPC P. Jaya

NPC P. Jaya

NPC P. Jaya

OFFICER INCHARGE

Pandian

Pandian

GianSingh

Soo Cheong Futt

MahLOKAbdullah

Pandian

Soo Cheong Futt

Man Lok Abdullah

Gian Singh

Soo Cheong Futt

GianSingh

Pandian

Gian Singh

Gian Singh

Mah Lok Abdullah

Soo Cheong Futt

Mah Lok Abdullah

Soo Cheong Futt

Mah Lok Abdullah

Pandian

Mah Lok Abdullah

DATE

Jan. 30 -Feb. 3

Feb. 20 - 24

Feb. 13-17

Feb. 27 - Mar. 3

Mar. 13-17

Mar. 20 - 24

April 3-7

April 10 -12

April 24 -28

June 12 -16

June 26 -30July 10-12

July 31 -Aug. 4

Aug. 22 -24

Aug. 28 -30

Sept. 11 - 15

Sep. 25 - 29

Oct. 2- 6

Oct. 16-20

Nov. 27 - 29

Dec. 4 - 8

FEE

$150.00

$150.00

$150.00

$150.00

$150.00

$150.00

$150.00

$100.00

$150.00

$150.00

$150.00

$100.00

$150.00

$100.00

$100.00

$150.00

$150.00

$150.00

$150.00

$ 100.00

$150.00

13

LIGHT INDUSTRY SERVICE SECTION - SYNOPSIS OF COURSES

US 1 JOB SIMPLIFICATION

The course presents some techni-ques of Method Study by which jobs canbe studied, simplified and improved. Itgives particular training in certain techni-ques and principles of Job Simplificationwhich can be used by participants in theirwork place.

The course would benefit Work StudyOfficers, Supervisors and managerial staffof all levels involved in production func-tions, members of joint consultativecommittees and trade union executives.

LIS 2 INDUSTRIAL SAFETY I

The occurrence of personal-injuryaccidents and also those accidents thatcause damage only to property, clearlyindicates a fault somewhere along the lineof planning, design, construction, installa-tion or operations. The effect of such acci-dents is to increase cost, decrease produc-tion and interrupt continuity of operation.

The course emphasises the axiom;"Accidents do not happen — they arecaused!"

The course will introduce the 3 basicprinciples of accident prevention namely:(1) the creation and maintenance of

interest;(2) fact finding; and(3) action based on the facts.

It would benefit all personnel involvedwith industrial safety work and the welfareof employees.

LIS 3 INDUSTRIAL SAFETY 2

The objective of this course is tointroduce to participants the 3 basic prin-ciples of accident prevention, namely(1) creation and maintenance of interest(2) fact finding and (3) action basedon the facts.

The course emphasises the axiom:"Accidents do not happen — they arecaused!"

It gives a greater awareness of theimportance of industrial safety and intro-duces the means of achieving this.

It is useful for Safety Officers/Mana-gers and others involved with industrialsafety and the welfare of employees.

14

LIGHT INDUSTRY SERVICE SECTION

ITEM

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

COURSE

Industrial Safety 1

Industrial Safety 1

Job Simplification

Job Simplification

Industrial Safety 1

Job Simplication

JobSimplication

Industrial Safety 1

Industrial Safety 1

Job Simplification

Industrial Safety 1

Industrial Safety II

Job Simplification

Job Simplification

Industrial Safety II——————————— i

VENUE

NPC P. Jaya

Taiping

NPC P. Jaya

KotaKinabalu

NPC P. Jaya

Kuching

NPC P. Jaya

Kota Kinabalu

Kuching

NPC P. Jaya

NPC P. Jaya

Kuching

Ipoh

NPC P. Jaya

NPC P. Jaya

OFFICE INCHARGE

Lim Yew Chong/Kandiah















DATE

Feb. 6- 8

Feb. 14-16

Mar. 27 -31

Apr. 10-14

Map 8 -10

June5-9

June 26 - 30

July 4-6

Aug. 8-10

Aug. 21 -25

Sept. 4 -6

Sept. 26 -28

Oct. 9 -'13

Oct. 23 -27

Oct. 30-Nov.2

FEE

$ 90/-

$ 90/-

$ 125/-

$ 125/-

$ 90/-

$ 125/-

$ 125/-

$ 90/-

$ 90/-

$ 125/-

$ 90/-

$ 90/-

$ 125/-

$ 125/-

$ 90/-

15

MANAGEMENT ACCOUNTING SECTION - SYNOPSIS OF COURSES

MA I INTRODUCTION TO ACCOUNTINGPRACTICES

This course introduces the basics ofaccounting principles and their practicaluses.

It is useful for all junior personnel whoare directly or indirectly involved Inaccounting functions.

MA 2 BASIC ACCOUNTING FOREXECUTIVES

Most executives in companies havelittle or no background in accounting tobe able to understand and interpretaccounting reports correctly. This courseaims at giving executives sufficient know-ledge of accounting.

It is suitable for both junior and seniorexecutives who have some or no knowledgeof accounting.

MA 3 FINANCIAL HMNV5EMENT

Most non - financial executives inbusiness organisations have to deal withaccounting and financial reports from timeto time but they may not have sufficienttraining in these areas to be able to inter-pret such reports. This course on FinancialManagement would give executives abasic understanding of business finance.

This course is designed for non-financial executives in middle and higherlevels of management. Some prior under-standing of Accounting and Financ0

would bean asset.

MA 4 COSTING

Participants would be trained inthe various methods of costing employedin industries and commerce. The course-is esp. suitable for staff involved in ac-counting or costing work as well as forexecutives in production and marketingwho desire an understanding of costingmethods and techniques.

MA 5 COST REDUCTION

Increase in profits can be achievedthrough either higher sales or throughlower costs. This course on Cost Reductionaims at training managers on the ways ofreducing costs in their companies, thus,achieving bigger profits. The course wouldbe ideal for supervisors executives andmanagers who are responsible for costcontrol.

MA 6 PROJECT EVALUATION ANDCONTROL

The course aims at training partici-pants in project appraisal using DiscountedCash Flow (DCF) techniques and also themethods of controlling a project once ithas been implemented.

It is useful for middle managementexecutives with some accounting back-ground and also professional engineers,architects and other who need a knowledgeof project appraisal and control.

MA 7 CASH FLOW MANAGEMENT

The course enables participants to.see their basic contribution to management

16

of cash flow and also trains them in thetechniques of Cash Flow Management.

It is suitable for middle and topmanagement executives.

MA 8 BUDGETARY CONTROL

perakaunan dan bagaimana memprak-tikannya.

Kursus inl adalah sesual untuk semuakakitangan rendah yang terlibat dalamurusan akaun secara langsung atau tidaklangsung.

This course enables participants toprepare and use budgets for planning andcontrol.

All middle and top managementexecutives who are interested in gaininga sound knowledge of Budgeting and itsapplication as a control tool in businessorganisations would benefit from thiscourse.

MA 9 PENGENALAN PERAKAUNAN

Kursus ini bertujuan untuk member!fahaman asas tentang prinsip-prinsip

MA 10 PENENTUKAN KOS

Kursus ini dimaksudkan untukmendekatkan peserta-peserta di atasdengan prinsip-prinsip perakaunan kosdan penggunaan teknik penentuan kosuntuk pengurusan.

Kursus inl adaiah sesuai untuk kaki-tangan pegawai yang terlibat dalampenentuan kos atau belanjawan jabatanterutama ketua-ketua jabatan dalamsyarikat-syarikat pembikinan.

17

MANAGEMENT ACCOUNTING SECTION

TEW

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

COURSE

Introduction to Account-ing Practices

Cost Reduction

Costing

Basic Accounting forExecutives



Pengenalan Perakaunan

Financial Management

Cash Flow Management

Costing .

Costing

Seminar on ManagementAccounting

Project Evaluation andControl


Penentuan Kos


Cost Reduction

VENUE

NPC P. Jaya

NPC P. Jaya

NPC P. Jaya

NPC P. Jaya

Kota Kinabalu

Kuching

NPC P. Jaya

NPC P. Jaya

NPC P. Jaya

Kota Kinabalu

Kuching

NPC P. Jaya

NPC P. Jaya

Kuching

NPC P. Jaya

Kota Kinabalu

Ipoh

OFFICER INCHARGE

Ding Tai Kong

A.T. Sundram

Narain Singh

A.T. Sundram

Ding Tai Kong

Ding Tai Kong

Abd. Rah manIbrahim

A.T. Sundram

Narain Singh

A.T. Sundram

A.T. Sundram

Narain Singh

A.T. Sundram

Narain Singh

Abd. RahmanIbrahim

Ding Tai Kong

Ding Tai Kong

DATE

Jan. 9-13

Jan. 23—25

Feb. 20—24

March. 6— 10

April 10—14

April 17-21

April 17—21

May 1—3

May 29—31

June 12—16

June 19-23

June 26-27

July 24-28

Aug. 21—23

Aug. 21—25

Sept. 25-27

Oct. 16—18

FEE

$125/-

$100/-

$150/-

$150/-

$150/-

$150/-

$100/^

$100/-

$100/-

$150/-

$150/-

$100/-

$150/-

$100/-

$100/-

$100/-

$100/-

18

-2-

TEM

18 t

19

20

21

22

COURSE

Project Evaluation &Control

Budgetary Control


Seminar on ManagementAccounting

Project Evaluation andControl

VENUE

Kuching

NPC P.Jaya

Ipoh

NPC P.Jaya

Kota Kinabalu

OFFICER INCHARGE

Narain Singh

Abd. Rah manIbrahim

Narain Singh

Ding Tai Kong

A.T. Sundram

DATE

Oct. 23—27

Oct. 30-1 Nov.

Nov. 27—1 Dec

Dec. 4

Dec. 11—15

FEE

$1507-

$100/-

$150/-

$ 50/-

$150/-

19

SALES & MARKETING SECTION - SYNOPSIS OF COURSES

SM 1 SALESMANSHIP

The objective of this course is tohelp sales personnel develop a systema-tic approach to making sales so as toincrease sales volume.

All sales personnel, especially thosedirectly connected with selling consumergoods or services, would find this courseuseful.

SM 2 SALES MANAGEMENT

The objective of the course is to helpsales management personnel develop anorganised approach in dealing with impor-tant problems they encounter in managingtheir sales force and other functionalresponsibilities in planning, directing andcontrolling the total sales operations inthe company. The course highlights theskilful use of major methods, techniquesand tools in solving various problems.

Sales managers and Senior SalesExecutives who are involved in planning,'directing and controlling the sales opera-tions in their respective organisationswould benefit from this course.

SM 3 INTRODUCTION TO MARKETINGMANAGEMENT

The objective of this course is toacquaint sales & marketing personnel inthe various industries with the modernmarketing concept & tools. It also aimsat helping sales executives handle com-plex marketing problems in today'scompetitive market situation.

It is useful for all sales & marketingpersonnel.

SM 4 PROFITS THROUGHADVERTISING

The objective of the course is to giveparticipants a perceptive awareness of theprinciples and problem in advertising witha view to helping them to make soundexecutive decisions for greater effective-ness of advertising appropriation. Thecourse will also stimulate active interestand intelligent appreciation of differentadvertising appeals.

Senior and Middle Managementpersonnel in the Marketing/Sales Depart-ments who are responsible for adminis-tering Advertising Appropriations wouldbenefit from this course.

SM 5 SETTING UP EXPORT BUSINESS

This course has been specially de-signed and developed for new comers inexport business. Its objective is to providecomprehensive information on the me-chanics of conducting export businesswithin the broad framework of GovernmentPolicy and Procedures.

Entrepreneurs/Managers who areinterested in setting-up export business,will find this course useful.

SM 6 EXPORT PROCEDURES &DOCUMENTION

This course has been designed toprovide a better understanding of thevarious operations involved in processingan export order. The emphasis is on handl-ling export transactions and the paper-work incidental to it. Practices and regula-tions affecting export formalities at pre-shipment and post-shipment stages willbe discussed.

20

This is essentially a follow-up ofthe 'Setting up Export Business' course.However, it is an independent unit suitablefor those interest in and/or involved withexport business.

SM 7 IMPORT PROCEDURES &DOCUMENTS

This course covers a wide range ofoperations involved in handling importsfrom abroad. Its objective is to providecomprehensive information on the techni-ques of importing merchandise intoMalaysia, the procedures incidentalthereto and tne documents used at variousstages of import transactions.

This course is suitable for execu-tives who want to acquire knowledgeof import trade practices and proceduresin Malaysia. Those who handle importshipments in agency houses, manufactur-ing establishments, government andsemi-government institutions, banks etc.will benefit from this course.

SM 8 MARKETING RESEARCH

This course deals with the concepts,principles, techniques, & methods ofmarketing research work which willenable marketing executives, managersand salesmen to put into their businesspractice effectively, for creating a newmarket, developing new products anddiversifying business etc.

This course is suitable for Marketingexecutives, managers and salesmenwho are involved in the following funct-tions:

— improving and promoting market-ing activities.

— Planning strategies for new productdevelopment

— Diversification of business

— Expansion of market shares— Setting up of new business or

branches— Merchandise Assortment— Entry into different industries

etc.

SM 9 STRATEGIES FOR MARKETCREATION & DEVELOPMENT

Malaysian enterprises, today arefaced with dynamic environmental chang-es, intensifying competition,diversifyingconsumers and users' needs. To meetthese needs, this course aims at not onlypresenting effective and innovativemarketing strategies & tactics but alsorecommendations for strengtheningcompetitive power in business & industry.

Businessman & marketing personnelresponsible for marketing plans & policiesincluding government officials responsiblefor commercial & industrial policies wouldfind this programme beneficial.

SM 10 DISTRIBUTION MARKETING

The Distribution structure in Malaysiais rapidly changing as a result of a "revolu-tion" which is occurring in the areas ofproduction, distribution f consumption &communications. Both manufacturers& distributors, therefore, need to mo-dernise their distribution systems tocope with this "revolution". This courseis designed to introduce effective andinnovative marketing strategies to deve-lop the distribution system in Malay-sia.

Marketing executives, managers &salesmen of enterprises, who are respon-sible for making plans & policies involvingdistribution management will find thecourse useful.

21

SM 11 PRODUCT PLANNING &DEVELOPMENT

With economic & social progress &the increase in income, consumers' needs& wants are becoming more diversified.Manufacturers, therefore, have to producegoods which suit these diversified wants.This course is designed to introducepractical techniques & methods for theplanning & development of a new product.

This course is suitable for marketingexecutives, managers & salesmen who areresponsible for product planning & deve-lopment & merchandising policy.

SM 12 MEMULAKAN PERNIAGAANEKSPOT DAN TATACARA EKSPOT &DOKUMENTASI

Kursus ini dibentuk khas untukmereka yang baru mencebur diri dalam

dunia perniagaan ekspot. Modular 1 ber-tujuan memberi penerangan yang lengkaptentang cara-cara mengendalikan pernia-gaan ekspot mengikut dasar-dasar keraja-an dan cara-cara pelaksanaannya. ModularII memberi maklumat yang lebih lanjuttentang berbagai operas! yang terlibat dibidang mem proses tempahan ekspot(Ekspot Order). Tujuan utama ialah untukmembentuk satu peraturan yang sistema-tik tentang memproses transeksi ekspotdan urusan-urusan lain yang berkaitandengannya. Peraturan-peraturan & cara-cara perlaksanaan yang terlibat dibidangekspot sebelum perkapalan (Pre-Shipment)dan selepas perkapalan (Post-Shipment)akan dibincangkan.

Kursus ini adalah sesuai untukusahawan-usahawan Perniagaan/pengu-rus-pengurus yang ing in memulakanperniagaan ekspot pegawai-pegawai yangmenguruskan dokumantasi ekspot.

22

SALES AND MARKETING SECTION

TEM

1

2

3

4

5

6

7

8

9

10

11

12

13

14

COURSE

Strategies for MarketCreation & Development

Sales Management

Memulakan PerniagaanEkspotdan TatacaraEkspot dan Dokumentasi

Profits Through Adverti-sing

Introduction to MarketingManagement

Marketing Research

Distribution Marketing

Introduction to MarketingManagement

Setting Up ExportBusiness

Product Planning &Development

Sales Management

Import Procedures andDocuments

Salesmanship

Import Procedures &Documents

VENUE

NPC P.Jaya

NPC P.Jaya

NPC P.Jaya

NPC P.Jaya

NPC P.Jaya

NPC P.Jaya

NPC P.Jaya

NPC P.Jaya

NPC P.Jaya

NPC P.Jaya

NPC P. Jaya

NPC P.Jaya

NPC P.Jaya

NPC P.Jaya

OFFICE INCHARGE

Anand Kumar

MarzidahMahmud

Md. ZainIbrahim

MarzidahMahmud

Anand Kumar

Anand Kumar

Sudarno HajiMahfudz

Md. ZainIbrahim

Md. ZainIbrahim

Sudarno bin HajiMahfudz

Md.ZainIbrahim


MarzidahMahmud

Anand Kumar

DATE

Jan. 16-20

Jan. 23-27

Jan. 30-8 Feb.

Feb. 6-10

Feb. 13-17

Mar. 6-10

Mar. 27-31

•Apr. 24-28

May 8-1 2

June 12-16

June 26-30

July 17-21

Aug. 21-25

Sept. 18-22

FEE

5 200/-

S 150/-

$ 100/-

$ 150/-

S 150/-

5 150/-

$ 200/-

$ 150/-

£ 150/-

E 200 / -

E 150/-

$ 150/-

$ 125/-

$ 150/-

23

ITEM

15

16

17

18

19

COURSE

Distribution Marketing

Setting Up ExportBusiness

Profits Through Adver-tising

Salesmanship

Export Procedures &Documents

VENUE

NPC P. Jaya

•JPC P. Jaya

NPC P. Jaya

NPC P. Jaya

NPC P. Jaya

OFFICER INCHARGE

Mansor bin A.Rahman


Mansor bin A.Rahman

Mansor bin A.Rahman

Mansor bin A.Rahman.

DATE

Oct. 16-20

Oct. 23-27

30Oct.-3Nov

Nov. 13-17

Nov. 27-29

FEE

S 200 /-

$ 150/-

$ 150/-

$ 125/-

$ 100/-

24

MANAGEMENT DEVELOPMENT SECTION — SYNOPSIS OF COURSES

MD 1 LEADERSHIP AND HUMANRELATIONS FOR MANAGERS.

The course aims to give participantsa clear understanding of the nature andprinciples of effective managerial leader-ship and human relations Ways andmeans of executing them and the resultsto be achieved are discussed Apart fromlectures, case studies and films, roleplay sessions are used to develop leader-ship skills

Top management and middle manage-ment, executives of trade unions and otherorganisations including those whosework involves them in executing leadershipfunctions would be suitable

MD 2 INTRODUCTION TO PERSONNELMANAGEMENT.

This course acquaints participantswith the various aspects of personnelmanagement and to bring to light themany problems prevalent in this field

Executives witfi technical backgroundwho are currently involved in personnelmanagement, personnel executives whohave newly acquired this post, any othersin managerial capacity and interested mfamiliarising themselves with personnelmanagement would benefit from thiscourse

MD 3 TRAINING METHODOLOGY

The scope of this course covers thevarious aspects of the training functionin an organisation In dealing with thepractices and problems prevalent in thisfield, several modern training techniquesare highlighted to improve the practicesm this field

This course is suitable for personsin charge of training in all fields Managerswho are, m addition to their normal func-tions, performing the training function orsupervising such a function Any others inmanagerial capacity and interested infamiliarising themselves with methodsof training are also welcome

MD 4 COMMUNICATION IN INDUSTRY.

The aim of this course is to acquaintparticipants with the scope of effectivecommunication and its consequences inbusiness and industry and to familiarisethem with the essentials and process ofcommunication

Executives at all levels whose effec-tiveness is dependent upon well plannedand systematic communication would besuitable

MD 5 EFFECTIVE STAFF SELECTION

The course deals with each of the ma-jor stages m the process of staff selectionfrom job analysis to interviewing. Lectures,films and practical sessions are followedup by role pla"ys on interviewing

This course would benefit managerswho are not personnel specialists but areinvolved in recruitment and selectionThe course will also be of use to executiveswho are new to personnel management

MD 6 PUBLIC RELATIONS ININDUSTRY.

The course introduces the basic con-cept of internal & external public relationswithin an organisation Emphasis is on theethical aspects of an activity which is be-coming of vital importance to developingindustries

25

The course is useful for new aspir-ants in the field as well as non-PublicRelations personnel who perform P Rfunctions.

MD 7 MOTIVATION AND JOB SATIS-TION

The course aims at giving manager*an insight into the attitudes, needs andmotivations of employees on the job,and the effect of these on their perfor-mance The course provides useful guide-lines for a manager to understand peopleand to motivate them to higher standardsof productivity

All levels of managers and super-visors whose job requires them to interactwith and motivate other personnel wouldfind the course useful

MD B GROUPWORK AND DISCUSSIONLEADING

The course trains participants to leadgroup-discussions and conferences accord-ing to democratic procedures and methods,to develop co-operation between employersand staff — workers and all categoriesof employees within the undertaking,improve communication settle disagree-ment overcome resistance to change,solve problems and develop responsibi-lities

The course is useful to managers,departmental heads supervisors, execu-tives of trade unions and other organisa-tions and all those whose work involvesthem with leadership functions and com-municating with people in small groups

MD 9 THE SUPERVISOR AS A TRAINERAND INSTRUCTOR.

The course gives participants know-ledge and skills on the nature and princi-

ples of modern teaching, instruction andtraining techniques in Industry and busi-ness, pertaining to skilled training, waysand means to utilize them and the resultsto be achieved

Supervisors at all levels (includingthose immediately above operators) i e.charge hands, senior clerks, etc and allthose whose work Involves them in in-structing others, would benefit from thiscourse

MD 10 PI M PI NAN DAN PERHUBUNGANSESAMAMANUSIA.

Kursus mi bertujuan untuk member!peserta-peserta, pengetahuan dan fa-haman yang lebih mendalam mengenaibentuk dan prinsip-prmsip moden dalamperkara Pimpman dan PerhubunganSesama Manusia, cara-cara menggunakanprmsip-pnnsip dan hasil yang hendakdicapai la juga bertujuan melatih peserta-peserta menggunakan tugas-tugas pim-pinan dengan cara teratur dan demokratik

Kursus mi adalah sesuai untukpengurus-pehngurus atasan dan perten-gahan, penyelia-penyelia di semua permg-kat, pegawai-pewagai kesatuan sekerjadan sesiapa yang menyelia pekerja-pekerja yang di bawahnya

MD11 PENYELIASEBAGAI JURULATIHDAN PENGAJAR.

Kursus mi bertujuan untuk member!peserta-peserta pengetahuan mengenaiprmsip-pnnsip dan cara-cara pengajaranmoden dan tekmk-tekmk latihan yangsedang digunakan di perusahaan

Kursus mt adalah sesuai untukpenyelia-penyelia di semua permgkatkhasnya mereka yang bertanggongjawabterhadap latihan

26

MANAGEMENT DEVELOPMENT SECTION

ITEIV

1.

2,

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

COURSE

Training Methodology

Leadership and HumanRelations for Managers

Introduction to PersonnelManagement



Supervisor as a TrainerInstructor

Communication inIndustry






Communication inIndustry

VENUE

NPC P. Jaya

NPC P. Jaya

NPC P. Jaya

K. Kinabalu

K. Kinabalu

NPC P. Jaya

NPC P. Jaya

NPC P. Jaya

NPC P. Jaya

Kuching

Kuching

K. Kinabalu

NPC P Jaya

OFFICE INCHARGE

Sivasubramaniam

Choong Loo Kong

Sivasubramaniam

Cecilia Robert

Mustapna A.Kadir

Abdullan Jawati

Choong Loo Kong

Sivasubramaniam

Jimmy Ling

Jimmy Ling

Choong Loo Kong

Jimmy Ling

Cecilia Robert

DATE

Jan. 9-1 3

Jan. 23-27

Feb. 13-17

Mar. 6-10

Mar. 13-17

Mar. 27-29

Apr. 10-12

Apr. 24-28

May 8-1 2

July 10-14

July 17-21

July 24-28

Aug. 7-9

FEE

;$150/-

!$150/-

$150/-

$150/-

$150/-

$ 90/-

'$100/-

,$150/-

$150/-

$150/-

$150/-

$150/-

$100/-

27

ITEM

14.

15.

16.

17.

18.

19.

20.

21.

22.

23.

24.

COURSE

Motivation and JobSatisfaction


Pimpinan PerhubunganSesama Manusia

Effective Staff Selection


Training Methodology

Public Relations inIndustry

Pimpinan dan Perhu-bungan Sesama Manusia

Group work and Discus-sion Leading

Penyelia Sebagai Juru-latih dan Pengajar

Motivation and JobSatisfaction

VENUE

NPC P.Jaya

NPC P. Java

NPC P. Jaya

NPC P. Jaya

NPC P.Jaya

NPC P.Jaya

NPC P.Jaya

NPC P.Jaya

NPC P.Jaya

NPC P.Jaya

NPC P.Jaya

OFFICE INCHARGE

Jimmy Ling

Mustapha A.

Abdullah Jawati

Cecilia Robert

Cecilia Robert

Sivasubramaniam

Cecilia Robert

Mustapha A.Kadir

Choong Loo Kong

Abdullah Jawati

Jimmy Ling

DATE

Sept. 11 -15

Sept. 18-22

Oct. 2-4

Oct. 9-11

Oct. 16-20

Oct. 23-27

Nov. 6-10

Nov. 13-15

Nov. 20-22

Dec. 4-6

Dec. 18-22

FEE

$ 150/-

$150/-

$ 80/-

$100/-

$ 150/-

$150/-

$ 150/-

$ 80/-

$100/-

$ 80/-

,$150/-

28

INDUSTRIAL RELATIONS SECTION - SYNOPSIS OF COURSES

IR 1 INDUSTRIAL RELATIONS FORSUPERVISORS

The objective of this course is topresent methods for dealing with problemsof present-day supervision; help fosterthe development of supervisory ability;enable participants to review their con-cepts and practices of industrial rela-tions; exchange ideas and experienceswith each other and develop alternativeapproaches to promote and maintainindustrial peace, reduce areas of conflictand encourage harmonious labour rela-tions, and cultivate productivity conscious-ness. The course also focusess on thefollowing objectives: developing super-visory skills in respect of managementand human resources; developing anunderstanding of issues and forces affec-ing an industrial organisation and work-place; developing the ability to analyseand resolve conflicts arising out of thework relationship; and developing anappropriate style of leadership for chang-ing supervisory requirements.

Supervisors at all levels would benefitfrom this course.

IR 2 MANAGEMENT OF LABOURRELATIONS

This course would enable partici-pants to review their concepts and prac-tises of labour „relations, exchange ideasand experiences with each other and helpdevelop alternative approaches to promoteand maintain industrial peace, reduceareas of conflicts and encourage har-monious labour relations and cultivateproductivity consciousness. The course

focuses on the following objectives:developing managerial and supervisoryskills in respect of management andhuman resources; developing an under-standing of issues and forces affecting anindustrial organisation and work place;developing the ability to analyse andresolve conflicts arising out of the work re-lationship; and developing an appropriatestyle of leadership for changing mana-gerial and supervisory requirementsin making organisational decisions.

The course is designed for seniorexecutives in all fields.

IR 3 INDUSTRIAL CONFLICTS ANDREMEDIES

The main objective of the course isto provide senior management personnel,government officials and trade unionexecutives with ideas and experiencesin the field of employer-employee rela-tions. The course highlights the imperativeneed of avoiding conflict in the industrialsphere. The course analyses the forcesresponsible for the labour unrest, itsadverse effects on discipline, workingconditions, production and productivity.It also enables the participants to studyvarious existing methods to prevent andsettle industrial disputes and the need forfurther improvement in handling workers'grievances, disputes and strikes to pro-mote industrial peace so essential foreconomic prosperity and future employ-ment potential.

Senior management personnel inindustry, government and semi-govern-ment officials and trade unions executives,would be suitable for this course.

29

IR 4 DISCIPLINE IN INDUSTRY

This, course enables managementpersonnel and trade union officials toappreciate the need for effective dis-cipline in industry for proper and effectivefunctioning of organisations The courseanalyses various types of indisciplineprevailing in industry and their adverseeffect on production, productivity andindustrial peace Participants will beexposed to existing methods and practicesused to handle disciplinary matters andtheir further improvement, and to theprinciples and practices to be followedbefore taking disciplinary action It alsoprovides participants full opportunity toexchange ideas and experiences on thetheory of NaturalJustice

The course is for senior manage-ment personnel and trade union execu-tives

IR 5 INDUSTRIAL RELATIONS FORTRADE UNION EXECUTIVES

The objective of this course is topresent methods for dealing with present-day problems faced by the trade unionexecutives, help develop an understandingof issues and forces affecting the workingof trade union, and an ability to analyseand resolve conflicts objectively Parti-cipants will be introduced to variousaspects of collective bargaining, nego-tiation techniques, wage determination,and the implications involved m workers'participation in management

The course will enable participantsto review their concepts and practicesof labour relations, learn from each otherand enable each one to discover alternativeapproaches to industrial relations with a

view to reducing areas of conflict andencouraging a harmonious atmosphere

This course is for all trade unionexecutives

IR 6 INDUSTRIAL RELATIONS ANDLABOUR LAWS

The objective of this course is toenable participants to devise appropriateformal and informal means of maintaininggood industrial relations Emphasis inthis course will be given to the variouslabour laws connected with industrialrelations

It is hoped that this course will enableparticipants to review their conceptsand practices of labour relations m the lightof labour legislations, to learn from eachother and to discover alternative approach-es to industrial relations and encourageharmonious atmosphere

Senior executives in management andtrade union executives, would be suitablefor the course

IR 7 GRIEVANCE HANDLING

This course is designed to introduceparticipants to the grievance handlingprocess, and guide them in preparingagreements that would cover all potentialareas of disagreements and, most of all,help them anticipate and prevent potentialcauses of management/labour conflicts

The course would benefit manage-ment personnel in industry, governmentand semi-government officials

30

IR 6 ABSENTEEISM CONTROL SYSTEM.

One of the most serious problemthat plagues,commercial, industrial andgovernmental organisations to-day isAbsenteeism. Absenteeism causes delays,disrupts production, upsets customers& creates a host of other managementsproblems. If Absenteeism in an organisa-tion rises or is ignored, the productivityof the organisation is reduced. To thatextent this course examines the variousproblems presented by Absenteeism andpresents to participants an effective wayof assessing the problems. It also seeks totrain participants on the establishmentof an effective Absenteeism controlsystem.

This course would be suitable for allsupervisory personnel in commercialindustrial and government organisations.

IR 9 PERHUBUNGAN PERUSAHAANUNTUKPENYELIA

Kursus ini membentangkan kaedah-kaedah mengendalikan masaalah yang di-hadapi oleh penyelia-penyeliapada masaini; untuk menolong dan menggalakkanserta membena kebolehan menyelia.

Membolenkan peserta-peserta untukmenyemak konsep-konsep dan mengamal-kan perhubungan perusahaan; bertukar-tukar fikiran dan pengalaman serta mem-bena beberapa cara pendekatan yang lainbagi memaju dan menjaga keamananperusahaan dengan meng urangkanpertikaian dan menggalakkan hubunganburoh yang harmoni.

Membena kemahiran menyelia yangberkaitan dengan pengurusan dan punca-punca kemanusiaan; membena satukefahaman mengenai issue dan tenaga-tenaga yang mempengaruhi organisasiperusahaan dan tempat kerja.

Membena kebolehan menganalisadan menyelesaikan pertikaian-pertikaianyang terjadi dari hubungan kerja til antarapekerja-pekerja serta membena satugayacara pimpinan bagi keperluan-keperluan penyeliaan yang sentiasaberubah.

Penyelia-penyelia dari segala pering-kat adalah sesuai untuk kursus ini.

IR 10 PERHUBUNGAN PERUSAHAANUNTUK PEGAWAI-PEGAWAI KESA-TUANSEKERJA.

Untuk membentangkan kaedahmengendalikan masa alan yang dihadapioleh pegawai-pegawai Kesatuan Sekerjapada masa ini. •

Untuk membena dan memahamiissue dan tenaga yang mempengaruhikesatuan sekerja.

Untuk membena kebolehan mengana-lisa dan menyelesaikan konflik dengantepatnya.

Untuk membincangkan berbagaiaspek Tawaran Bersama; teknik-teknikperundingan; menentukan upah dan jugamembincangkan apakah implikasi yangterlibat dalam hal penyertaan pekerjadalam pengurusan.

Kursus ini adalah sesuai untukpegawai-pegawai Kesatuan Sekerja.

IR 11 DISIPLIN DALAM INDUSTRI

Tujuan kursus ini ialah untuk mem-bolehkan pegawai-pegawai pengurusandan kesatuan sekerja menghargai akanperlunya mempunyaj disiplin yang efektlfdi dalam industri memajukan hubunganmajikan - pekerja yang lebih baik dantenaga-kerja yang berpuashati dan pro-gresif

Pegawai-Pegawai pengurusan dankesatuan sekerja adalah sesuai untukKursus ini.

31

INDUSTRIAL RELATIONS SECTION

ITEM

1.

2

3

4

5

6

7

8

9

10

11

12

13

COURSE

Industrial Relations forSupervisors

Management of LabourRelations

Perhubungan Perusaha-an Untuk Penyelia-Penyelia

Industrial Relations forTrade Union Executives

Industrial Relations &Labour Laws




Discipline in Industry



Perhubungan Perusaha-an untuk Pegawai-Pegawai KesatuanSekerja

Absenteeism ControlSystem

VENUE

NPC P Jaya

NPC P Jaya

NPC P Jaya

NPC P Jaya

NPC P Jaya

NPC P Jaya

Kota Kmabalu

NPC P Jaya

Ipoh

Kuchmg

Kota Kmabalu

NPC P Jaya

NPC P Jaya

OFFICER INCHARGE

Francis Arul

Tong Kai Seng

Tembon Gham

Francis Arul

Tembon Gham

Francis Arul

Francis Arul

Tong Kai Seng

Francis Arul

Tong Kai Seng

Francis Arul

Tembon Gham

Francis Arul

DATE

Jan 16-20

Jan 30-3 Feb

Mar 13-17

Mar 27-31

Apr 24-28

May 2- 6

May 8 -12

May 29 -2 June

July 24 -28

Aug 7-11

Aug 14-18

Aug 21-25

Sept 11-13

FEE

$140/-

$165/-

$115/-

$115/-

$165/-

$165/-

$115/-

$140/-

$165/-

$ 165/-

$165/-

$115/-

$ 105/-

32

ITEM

14.

15.

16.

17,

18.

19,

20.

21.

COURSE

Industrial Relations &Labour Laws

Perhubungan Perusaha-an untuk Penyelia-Penyelia


Industrial Conflicts &Remedies

Grievance Handling



Displin Dalam Industri

VENUE

NPC P.Jaya

NPC P.Jaya

Kuching

NPC P.Jaya

NPC P.Jaya

NPC P.Jaya

Ipoh

NPC P.Jaya

OFFICER INCHARGE

Tong Kai Seng

Tembon Ghani

Tembon Ghani

Tong Kai Seng

Tong Kai Seng

Tembon Ghani

Tong Kai Seng

Tembon Ghani

DATE

Sept. 18-22

Oct 2-6

Oct 9-13

Oct. 23-27

Oct. 30-1 Nov

Nov. 13-17

Dec. 18-22

Dec. 18-22

FEE

$165/-

$115/-

$165/-

$165/-

$105/-

$115/-

$140/-

$115/-

33

TOURIST INDUSTRY SECTION - SYNOPSIS OF COURSES

Tl 1 LEADERSHIP AND HUMAN RELA-TIONS FOR SUPERVISORS IN THEHOSPITALITY INDUSTRY

This course is specially designed forpersonnel in the hotel industry and relatedinstitutions that offer accomodation.

It seeks to give participants know-ledge and a better understanding of thenature and principles of modern leader-ship and human relations, ways and meansto execute them and the results to beachieved. It also trains participants inthe executive leadership function accord-ing to democratic procedures and methods.

This course is suitable for super-visors in the industry who have directlinks between management and workers.

Tl 2 INDUSTRIAL RELATIONS FORSUPERVISORS IN THE HOSPITALITYINDUSTRY.

This course aims at enabling super-visors to be more effective, and capableof handling problems at their level as wellas making them conversant wi th theLabour Laws pertaining to the HospitalityIndustry.

Supervisors in the industry who havedirect links between management andworkers would find this course relevant.

Tl 3 INTERNATIONAL RESTAURANTSERVICES I

Participants would be exposed tothe various implication's in the restau-rant service, with special bearing on theAmerican, the Russian and the Frenchservices.

Proper understanding of the opera-tions. and involvements would enablepersonnel to be fully committed tothe total requirements of the serive.

The course is suitable for supervisorsin the restaurant service, namely, captains,head-waiters and restaurant assistantmanagers. Senior waiters who haveconsiderable experience, especially thosewith potential for becoming supervisors,may also be considered.

Tl 4 INTERNATONALSERVICED

RESTAURANT

This course has been specially de-signed for personnel in the hotel andrestaurant industry, with emphasis on thefollowing services:

1) Banquets2) Buffets3) Cocktail Party4) International Menu

It will examine the operation andimplications found in the above servicesin order to enable participants to under-stand, to appreciate and deliver themsuccessfully to guests.

This course is suitable for people inthe supervisory level of the restaurantbusiness. Waiters/ waitresses who aspireto progress in the business may alsoparticipate.

Tl 5 SUPERVISORY BARKEEPING

This a specially designed coursefor personnel in the hotel industry especial-ly those holding supervisory positions. It isaimed at givipg a more in depth knowledge

34

and skill m matters of bar control andoperations

This course is suitable for personnelwho hold supervisory positions in the Food& Beverage Department of Hotels, Restau-rants and similar organisations that pro-vide bar services

Bar personnel who are involved inthe control of the bar may also participateOthers welcomed are waiters/ waitressesand other restaurant personnel who wishto have further knowledge in bar keeping

Tl 6 SUPERVISORY HOTEL HOUSE-KEEPING

This course has been specially de-signed for personnel in the Hotel Industryand related institutions that offer accom-modation for sleeping, conferences,recreation etc Its objective is to providean in depth involvement in the house-keeping dept (esp its effective organisa-tion and management)

It is suitable for personnel who holdsupervisory positions in the housekeepingdepartments in hotels, hostels & hospitalsand other institutions that offer acco-mmodation Besides housekeepers &assistant housekeepers supervisors andsenior roommaids, personnel who aredue for promotion to any supervisoryposition may also be considered

Tl' 7 BEVERAGE/MANAGEMENT

This course is designed for person-nel in the hotel-restaurant and relatedinstitutions that offer beverages Theobjective is to provide a more m-depthstudy of the different types of beverages,their manufacturing, stock taking, controll-ing etc

It is suitable for personnel in thesupervisory positions in the Food &

Beverage Services of the hotel, generally,the Senior Captains head-waiters and alsowaiters/waitresses who aspire to holdSupervisory functions Personnel whowish to have further knowledge in beve-rages may also be consideredTl 8 INTRODUCTION TO KITCHENMANAGEMENT

The course exposes participants invarious aspects of kitchen organisation,introduction to portioning, portion controland food costing

This course is suitable for kitchenpersonnel who aspire to widen their know-ledge in introductory aspects of kitchenmanagement

Other hotel personnel who wish towiden their knowledge in introductoryaspect of kitchen management may alsobe considered

Tl 9 FRONT OFFICE PROCEDURES

The course exposes participants tothe various aspects of Front Office proce-dures and other activities involved in thefront off ice area

This course is suitable for personnelm the front office, especially supervisorswho are responsible for the smooth runn-ing of the front office department

Tl 10 INSTITUTIONAL CATERING

This course has been specially de-signed for cafeteria operators or personnelwho are directly concerned with theindividual customers as well as the mana-gement

A proper understanding of the opera-tion and involvements would enableoperators to be fully committed to theneeds of the industry

The course is suitable for supervisorypersonnel in the contract food service,canteen or cafeteria potential operators arealso welcome

35

TOURIST INDUSTRY SECTION

ITEM

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

COURSE

Leadership & HumanRelations for Supervisorsin Hospitality Industry

Supervisory Hotel Housekeeping

Beverage Management

International RestaurantService I

Supervisor Barkeeping

Leadership & HumanRelations for Supervisorsin Hospitality Industry

International RestaurantService II (Banquet andBuffet organisation andInternational menu)

International RestService I

Industrial Relations forSupervisors in HosptalityIndustry

International RestaurantService I

International RestaurantService II (Banquets andBuffet organisation andInternational Menu)

Introduction to KitchenManagement (Food Cost-ing, Portion Controland Records)

VENUE

NPC P. Jaya

NPC P. Jaya

NPC P. Jaya

NPC P. Jaya

NPC, P. Jaya

NPC P. Jaya

NPC P. Jaya

Kota Kinabalu

NPC P. Jaya

NPC P. Jaya

NPC P. Jaya

NPC. P. Jaya

OFFICER INCHARGE

Mahyudin Omar

AbdullahMohamed

Mahyudin Omar

AbdullahMohamed

Mahyudin Omar

AbdullahMohamed

Mahyudin Omar

Mohd. Nadzib. Jelas

AbdullahMohamed

Mahyudin Omar

Nadzri Mohd,Jelas

AbdullahMohamed

DATE

Jan. 9-11

Jan. 23-27

Feb. 13-17

Mar. 6 -10

Apr- 3 -7

Apr .24-26

May 8 -12

May29-2Jun

June 5-9

June 26 -30

July10-14

Aug. 14-18

FEE

$ 60/-

$100/-

$100/-

$100/-

$100/-

$ 60/-

$100/-

$100/-

$100/-

$100/-

$100/-

$100/-

36

ITEM

13

14

15

16

COURSE

Supervisory Hotel Housekeeping

Front-office Procedures

Institutional Catering

International RestaurantService 1

VENUE

NPC, P Jaya

NPC, PJaya

NPC P Jaya

NPC, P Jaya

OFFICER INCHARGE

Mahyudm Omar

AbdullahMohamed

Nadzn Mohd

Mahyudm Omar

DATE

Sept 4 - 8

Oct 9-13

Oct 30-3Nov

Dec 11 -15

FEE

$100

$100

$100

$100

37

MALAYSIAN ASSOCIATION OF PRODUCTIVITY (M.A.P.)(Venue-N.P.C., P. Jaya)

1TEM

1

2

3

4

5

6

7

8

9

10

11

12

COURSE

Leadership & HumanRelations

Supervisor As A Trainer& Instructor


Effective CommunicationThrough Speech

Pimpman dan PerhubunganSesama Manusia



Groupwork & DiscussionLeading

Menyenangkan Kerja




ADMINISTRATOR

Dato Abu Kassim bin H)Mohamed D S I J J M N ,K M NNational President - M A PEncik Ibrahim Hassan,Hon Secretary, M A P

Encik Lee Thong Cheng,Asst Director, N P C

Tuan Hj Mahfudz bin Hj AHamid, A M N

Vice-President, M A P

Encik Ahmad Berek,Asst Hon Secretary, M A P

Dato Abu Kassim bin HjMohamed D S I J J M NK M NNational President M A PEncik Ahmad Berek,Asst Hon Secretary, M A P

Encik K Rajkumar,M A P Member

Encik Abdullah Mahmood,T I O ,N PC

Encik Lee Thong Cheng,Asst Director, N P C

Encik Abdullah Mahmood,T I 0 ,N PC

Encik Ahmad bin Berek,Asst Hon Secretary, M A P

DATE

Jan 9 -13

Jan 23-27

Feb 13-17

Feb 20-24

Mar 6-10

Mar 20-24

Mar 27-31

Apr 10-14

Apr 17-21

Apr 24-28

May 8 -12

May 22-26

FEE

S 6000

$ 6000

$ 6000

$ 6000

$ 6000

$ 6000

$ 60 00

$ 6000

$ 6000

$ 6000

$ 6000

$ 6000

38

ITEM

13.

14.

15.

16.

17.

18.

19.

20.

21.

22.

23.

24.

25.

26.

27.

COURSE

Pimpinan dan PerhubunganSesama Manusia

Group work & DiscussionLeading

Job Simplification



Menyenangkan Kerja



Leaderships. HumanRelations

Supervisor As a Trainer& Instructor




Job Simplification


ADMINISTRATOR

Encik Ah mad bin Berek,Assist. Hon. Secretary, M.A.P.

Encik K. Rajkumar,M.A.P. Member.

Encik Lim Yew Chong,T.I.O, N.P.C.

Tuan Hj. Mahfudzbin Hj.A. Hamid.A.M.N.,

Vice-President, M.A.P.

Encik Mustapha bin Abdul Kadir.T.I.O. , N.P.C.

Encik Abdullah M ah mood,T.I.O., N.P.C.

Encik Lee Thong Cheng,Asst. Director, N.P.C.

Encik Ahmad bin Berek,Asst. Hon. Secretary, M.A.P.

Encik Mustapha Abd. KadirT.I.O. N.P.C.

Encik Abdullah Mahmood,T.I.O. ̂ N.P.C.

Encik Lee Thong Cheng,T.I.O., N.P.C.

Encik K. Rajkumar,M.A.P. Member.

Tuan Hj. Mahfudz bin Hj. A.Hamid.A.M.N.,

Vice-President, M.A.P.

Encik Lim Yew Chong,T.I.O., N.P.C.

Encik Ibrahim HassanHon. Secretary, M.A.P.

DATE

June 5-9

June 12-16

June 19-23

July 10-14

July 24-28

Aug. 7-11

Aug. 14-18

Aug. 21 -25

Sept. 11 -15

Sept. 18-22

Oct. 9-1 3

Oct. 23-27

Nov. 13-17

Dec. 11-15

Dec. 18-22

FEE

$ 60.00

$ 60.00

$ 60.00

$ 60.00

$ 60.00

$ 60.00

$ 6000

$ 60.00

$ 60.00

$ 60.00

$ 60.00

$ 60.00

$60.00

$ 60.00

$ 60.00

Note:1. Fees : 10% rebate for all MAP Members2. Time: 6.30p.m. to 10.00 p.m. for all programmes.

MAP DINNER MEETINGS — 1978

Proposed Topics are as follows:—

1 Export Credit Insurance Scheme.

2. Investment Climate in Malaysia

3. Overview & Evaluation of Investment Incentives.

4. Personal Savings as a source of Financing National Development.

5 Contamerisation

6 Telecommunication Developments under the 3rd Malaysia Plan.

7 Malaysian Trade Unionism - Today & Tomorrow

8 Labour Legislation

9 Impact of Public Corporations m National Economy.

10. Primary Industries in the year 2001

— Research & Development on Diversification

— Potentials for Agro-based Industries

11 Environmental Control Act.

12. Town Planning — Wilayah Persekutuan & Petaling Jaya.

Programme Administrator: Encik Ahmad bin BerekAsst. Hon. Secretary, M.A.P.

Fees : $6.00 (members); $7.00 (non-members)

Venue: N.P.C., Petaling Jaya.

Time: 7.30p.m.

Dates: To be determined and announced accord-ingly.

Note: Special Guest Speakers to be determined and announced accordingly.

40

NPC/MAP SPECIAL PROGRAMMES

TEM

1

2

3

4

5

6

7

COURSE

Productivity Bargaining

Managerial Effectiveness

Sensitivity Training

Transactional Analysis

Performance Appraisaland Employee Counselling

Managerial Effectiveness

Group Dynamics

COURSE COORDINATOR

Dr G K Sun, Ph D,Grad ITP (Harvard),New Delhi, India

Prof R N Shivpun,M A Econs , M B A ,Grad IMI {HarvardBusiness School)

Prof R N Shivpun

Prof R N Shivpun

Prof R N Shivpun

Prof R N Shivpun

Prof R N Shivpun

DATE

9th -13thJanuary, 1978

3rd -7thApril, 1978

11th -13thApril, 1978

19th -21stApril, 1978

25th -26thApril, 1978

2nd -6thMay, 1978

11th -13thMay, 1978

FEE

$250/-'$275 / -

$300/-'$330 /-

$250/-'$275/-

$250/-*$275/-

$150/-'$165 /-

$300/-*$330 / -

$250/-*$275 / -

NOTE:

* APPLICABLE TO MAP MEMBERS ONLY

Time: 9 00 am - 4 3 0 p m for all programmes

Venue: The National Productivity Centre,Jalan Sultan,Petalmg Jaya

41

SPECIAL PROGRAMMES

1} NPC/MAP— Diploma in Marketing Management.

— 5 Sept. 1977-Feb. 1979.

— Fee: $1,800

2) Human Resources Development for Bumiputra Supervisory Positions

— a) 3rd April-20th Met.

— b) 9th Oct. - 25th Nov.

— Fee:$500

42

SEMINARS FOR 1978

1 The Role of Industrial Engineering in the Improvement of Productivity"— Mr LG Hawkms-Training Adviser, N P C - Industrial Engineering

— Feb 20th

2 Business Innovations for Malaysian Enterprises"

— Mr A Inoue-Training Adviser N P C -Sales & Marketing

— May 22nd

3 Understanding Your Accounts & Improving your Financial Control"

— Mr F Slater-Training Adviser, N P C - Management Accounting

— June 26-27th

4 The Restaurant Business m Malaysia"

— Mr R Sheffer-Training Adviser, N P C - Hotel & Tourist Industry

— Sept 20th

5 Budgetary Control '

— Mr F Slater-Training Adviser, N P C - Management Accounting

— Dec 4th

43

WILAYAH PANTAI TIMUR

ITEM

1.

2.

3.

4.

1.

2.

1.

2.

3.

1.

2.

3.

4.

COURSE



Production Planning and Control

Filing and Records Management


LIGHT INDUSTRY SERVICESECTION

Job Simplification

Industrial Safety I

MANAGEMENT ACCOUNTINGSECTION


Introduction to AccountingPractices

Basic Accounting for Executives

MANAGEMENT DEVELOP-MENT SECTION

Leadership & Human Relationsfor Managers

Introduction to Personnel Mana-gement

Pimpinan & Perhubngan SesamaManusia

Pimpinan & Perhubungan SesamaManusia

VENUE

P.D.P.N. .Kuantan

P.D.P.N., Kuantan

P.D.P.N, Kuantan

P.D.P.N., Kuantan

P.D.P.N. .Kuantan

P.D.P.N., Kuantan

Kuala Trengganu

P.D.P.N., Kuantan

P.D.P.N., Kuantan

P.D.P.N., Kuantan

P.D.P.N. .Kuantan

P.O. P.M. .Kuantan

Kota Bharu

DATE

Jan. 9-13

Mar. 27 - 31

Mar. 14-16

July3-7

April 24 -28

Ogos14-16

Jun10-14

July 17 -21

Oct. 9 -13

Jan. 9 -13

Mar. 6-10

Apri17-19

Sept. 9 -11

FEE

$150/-

$1507-

$100/-

$150/-

$125/-

$ 90/-

$100/-

$125/-

$150/-

$150/-

$150/-

$ 80 / -

$ 80J-

44

ITEM

1.

2.

3.

4.

5.

1.

COURSE

INDUSTRIAL RELATIONSSECTION

Perhubungan Perusahaan untukPenyelia-Penyelia

Industrial Relations for Supervi-sors

Grievance Handling

Perhubungan Perusahaan UntukPenyelia-Penyelia

Industrial Conflicts and Remedies

TOURIST INDUSTRY SECTION

International Restaurant Service I

VENUE

Kuala Trengganu

P.D.P.N.,Kuantan

P.D.P.N., Kuantan

P.D.P.N.,Kuantan

P.D.P.N., Kuantan

P.D.P.N. Kuantan

DATE

Feb. 11-15

April 3-7

May 22 -24

July 3-7

Sept. 4 -8

Aug. 28-1 Sept.

FEE

$115.00*

$140.00*

$105.00*

$115.00*

$165.00*

$100.00

N.B. — 'Inclusive of Labour Law Book, but participants already in possession of the LawBook may remit their fees $15/- less.

45

COURSES SCHEDULED IN PENANG

ITEM

1.

2.

3.

4.

5.

6.

1.

2.

3.

4.

5.

6.

COURSE


Filing & Records Management


Quality Control


Work Study

Production Planning and Control


Industrial Safety 1

Job Simplification

Industrial Safety II

Job Simplification

Industrial Safety 1

Job Simplification

OFFICER INCHARGE

Mah Lok Abdullah

Gian Singh

V.S. Pandlan

V.S. Pandian

Soo Cheong Futt

Gian Singh

Urn YewChong/P. Kandiah

Lim YewChong/P. Kandiah

LimyewChong/P. Kandiah



Lim Yew Chong/P. Kandiah

DATE

Jan. 24-26

May 8 -12

Aug. 7 -11

Oct. 9 -13

Oct. 23 -27

Oct. 30 -Nov. 3

Feb. 28 -Mar. 3

Mar. 13-17

June 13- 15

July 31 -Aug. 14

Oct. 17-19

Nov. 6 -10

FEE

$100/-

$150/-

$150/-

$150/-

$150/-

$150/-

$ 907-

$125/-

$ 90/-

$125/-

$ 90/-

$125/-

46

TEM

1.

2.

3.

1.

2.

3.

1.

2.

3.

1.

COURSE

MANAGEMENT .ACCOUNT-ING SECTION

Budgetary Control


Cost Reduction

MANAGEMENT DEVELOP-MENT SECTION

Leadership & Human Relationsfor Managers.




Industrial Relations for TradeUnion Executives


Collective Bargaining && Negotiation Procedures

TOURIST INDUSTRYSECTION

International RestaurantServices 1 .

OFFICER INCHARGE

Narian Singh

Ding Tai Kong

A.T. Sundram

Abdullah Jawati

Mustapha A.Kadir

AbdullahJawati

Tong Kai Seng

Francis Arul

Tong Kai Seng

AbdullahMohamed

DATE

Apri l3-5

May 8 -12

Sept. 4 -6

Feb. 20 -24

Sept. 18 -22

Nov. 6 -8

April 10-14

Nov. 27 -Dec. 1

Dec. 4- 8

Mar.

FEE

$100/-

$150/-

$1007-

$150/-

$150/-

$150/-

$115.00'

$165.00'

$165.00*

$1007-

N.B. — 'Inclusive of Labour Law Book, but participants already in possession of the LawBook may remit their fees $15/- less.

47

COURSES SCHEDULED IN JOHORE

ITEM

1.

2.

3.

4.

1.

2.

3.

1.

2.

3.

4.

COURSE




Quality Control



Industrial Safety I

Job Simplification

Industry Safety II

MANAGEMENT ACCOUNT-ING SECTION


Introduction to AccountingPractices

Budgetary Control


OFFICER IN

CHARGE

V.S. Pandian

MahLokAbdullah

Gian Singh

SooCheong Futt




Abdul Rahman Ibrahim

NarainSingh

AT. Sundram

Abdul RahmanIbrahim

DATE

April 17-21

May29-June2

July17-21

Sept. 18 -22

Mayi6-18

July17-21

Sept. 12-14

Mar. 20 -24

Ju l y3 -7

Aug. 7-9

Sept. 11 -15

FEE

$150/-

$150/-

$150/-

$150/-

$ 90/-

$125

$ 90/-

$100/-

$125/-

$100/-

$150/-

48

ITEM

1.

2.

3.

1.

2.

3.

4.

5.

1.

COURSE

MANAGEMENT DEVELOP-MENT-SECTION



Supervisor as a Trainer andInstructor



Perhubungan PerusahaanUntuk PenyeMa-Penyelia

Collective Bargaining &Negotiation Procedures

Industrial Relations for TradeUnion Executives

1 ndustrial Relations forSupervisors.

TOURIST INDUSTRYsection

International RestaurantService 1

OFFICER INCHARGE

Mustapha A. Kadir

MustaphaA. Kadir

Sivasubramaniam

Francis Arut

Tembon Ghani

Francis Arul

Tong Kai Seng

Francis Arul

Mohd. Nadzri MohdJelas

DATE

Feb. 20 - 24

June5-9

July 24- 26

Feb. 25 -Marl

Jun10-14

June 24 - 28

July 8 -12

Sept. 30 -4 Oct.

Oct. 23 28

FEE

$150/-

$1507-

$ 90/-

$165.00'

$115.00*

$165.00*

$115.00*

$140.00*

$100.00

N.B. — 'Inclusive of Labour Law Book, but participants already irt possession of the LawBook may remit their fees$15/-less.

49

Printed by Percetakan P.K.S. Sdn. Bhd., Petaling Jaya,

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