®

This product was designed foreasy assembly (see page 3)www.hoover.com

ENGLISH ➜ pp.1-12

ESPAÑOL ➜ pág. 14-21

FRANÇAIS ➜ p. 23-30

Owner’s Manual

Thank you foryour purchase!

Upright VacuumCleaner by HOOVER

TM

2

Thank you for choosing a HOOVER product.Please enter the COMPLETE model and serial numbers in the spaces provided.

The numbers are located on the back of your cleaner .

Model_________________________________________

Serial number_________________________________________

Hint: Attach your sales receipt to this owner ’s manual. Verification of date of purchase may be required for warranty service of your HOOVER product.

ContentsAssembling Cleaner ..........................3-4Carton Contents ....................................3Cleaner Descriptions ............................4How To Use ........................................4-6

Cleaning T ools ..................................6Carpet Height Adjustment ................5Custom Control ™ Switch ................5

If You Have a Problem ........................11Clearing Blockages ........................12

Important Safeguards ..........................2Lubrication ..........................................11Maintenance

Authorized Service ..........................12Cleaning filter ....................................8Emptying Dirt Cup ............................7Replacing Powered Hand T ool

Agitator Brush Roll ......................10Replacing Power Hand T ool Belt ..10Replacing Edge Groomers ..............9Replacing Headlight ..........................9

Thermal Protector ..............................11Warranty ..............................................12

Important SafeguardsWhen using an electrical appliance, always follow

basic precautions, including the following:READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE

Warning: To reduce the risk of fire, electric shock, or injury:

• Do not use outdoors or on wet surfaces.• Close supervision is necessary when any appliance is used by or near children.

Do not allow vacuum cleaner to be used as a toy or to run unattended at any time.• Keep hair , loose clothing, fingers, feet and all parts of body away from openings,

rotating agitators and other moving parts. Do not operate cleaner in bare feet or when wearing open toe shoes or sandals.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not use to pick up flammable or combustible materials such as gasoline or fine wood sandings or use in areas where they may be present.

• Avoid picking up hard, sharp objects with the cleaner . They may damage the cleaner .

• Always turn off this appliance before connecting or disconnecting hose.• Do not use without dirt cup or filters in place. Empty cup and clean filter frequently

when picking up very fine materials such as powder . • Use extra care when cleaning on stairs.• Do not put any object into openings. Do not use with any opening blocked; keep

free of dust, lint, hair , or anything that may reduce air flow .• Do not pull or carry by cord, use cord as a handle, close door on cord or pull cord

around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.

• Always disconnect cord from electrical outlet before servicing the cleaner .• Unplug cleaner when not in use. T urn off all controls before unplugging.• Do not unplug by pulling on cord. T o unplug, grasp the plug, not the cord. Never

handle plug or appliance with wet hands.• The use of an extension cord is not recommended.• Do not use with damaged cord or plug. If appliance is not working as it should, has

been dropped, damaged, left outdoors, or dropped into water , take it to a Hoover Factory Service Center or Authorized Hoover W arranty Service Dealer (Depot).

• Use vacuum cleaner only for its intended use as described in the instructions. Use only attachments recommended by The Hoover Company; others may causehazards.

Save these instructions!

© 2004 The Hoover Company

www.hoover .com

XXXXXX XXXXXX

XXXXXXXXXXXX

Review this manual beforeoperating cleaner

SERIALNUMBER

3

1. Assembly

If you need any assistance:Visit our website at www.hoover .com . Click on the “Service” button

to find the service outlet nearest you ORCall 1-800-944-9200 for an automated referral of service outlet locations (U.S. only) ORCall 1-330-499-9499 to speak with a representative in our ConsumerResponse Center.Please do not return this product to the store.

Carton contents

Empty carton. Find the parts shown abovebefore disposing of packing materials.

A. Handle section

B. Cleaner body

C. Hose holder

1-1

A

C

B

Continued ➜

F

G

H

I

E

D

Accessory packs

1-2

D. Hose

E. Dusting brush

F. Furniture nozzle

G. Powered hand tool

H. Extension wand

I. Crevice wand

The accessories are packed onthe cleaner.

B

Remove cardboard (A) and fourscrews from handle section. Discardcardboard, but keep screws forassembly (Figs. 1-6 and 1-7).

Cleaner Assembly

1-4

Snap tabs on hose holder (B) intoholes on handle section.

A

1-3

Slide handle section onto back ofhandle.

1-5

4

Remove label (C) from Custom Control™ switch.If label has come off duringassembly , make sure switch is inOFF (down) position before plug -ging into electrical outlet.

1-6 1-7 1-9

1. Handle2. Custom Control ™ power

switch3. Custom Control ™

indicator4. Tool cover5. Dusting brush6. Powered hand tool7. Furniture nozzle8. Dirt cup9. Dirt cup handle10. HEPA cartridge filter11. Pre-filter 12. Final filter13. Three position handle

release pedal: step onlever to lower handle tooperating or low positions.

14. Nozzle control knob:slide knob to correctsetting for height ofcarpet being cleaned.

15. Furniture guard16. Headlight17. Edge groomers18. Hose19. Hose holder20. Cord hooks: wrap

cord around hooks forstorage. The top hookrotates right or left foreasy cord release.

21. Extension wand22. Crevice wand: stores

in wand.

C

2-1Cleaner description

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2. How to use

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4 18

The assembled cleaner will look like the drawing.

Operate cleaner only at voltage specified on data plateon bottom of cleaner .This cleaner is intended for household use.

Polarized plug To reduce the risk of electric shock, thisappliance has a polarized plug (oneblade is wider than the other). This plugwill fit in a polarized outlet only one way. If the plug does not fit fully in the outlet,reverse the plug. If it still does not fit, contact a qualified electrician to install theproper outlet. Do not change the plug inany way.

CARPET setting - turns brush rolls ON, forcleaning carpets and rugs. (Brush rolls willautomatically stop turning when handle israised to upright position.)BARE FLOOR setting - turns brush rollsOFF for cleaning hard surfact floors.

Brush roll automaticshut-offIf something gets caught in the brush rolls,the cleaner will automatically turn off.Slide the ‘Custom Control’ switch to OFF.Unplug the cleaner.Remove obstruction from brush rolls andconinue cleaning.

Place hose on holder.Push screws into holes on back ofhandle (Fig. 1-6) and hose holder(Fig. 1-7).Tighten screws securely with aPhillips screwdriver.

1-8

2-2

A

Custom Control™switchPlug cord into electrical outlet.

5Continued ➜

B

2-3 2-4 2-5

Carrying cleanerUse the carrying handle to lift thecleaner.

Do not lift cleaner using dirt cup handle (B).

Handle positionsThe handle of your cleaner has threepositions; upright for storage and whenusing cleaning tools; operating posi -tion for general operation on carpetand floors; low for reaching under lowfurniture. Step on handle release leverto lower handle.

Transporting cleanerPut handle in upright position. Tilt clean-er back on rear wheels. Push forward.

SettingsFor maximum cleaning performance, the following carpet height settings arerecommended.

Lowest setting: for bare floors and alltypes of carpet

Note: If the cleaner is difficult to push,slide knob to the next higher setting.

Higher settings: for very deep pile carpetwhere easier pushing effort is desired,while maintaining good cleaning perfor-mance.

Carpet heightadjustmentThe cleaning of carpet and rugs takesplace at the nozzle (C).When it is necessary to raise and lower thenozzle for various carpet pile heights, slidethe nozzle control knob (D) to the desiredsetting.

2-6

CD

2-82-7

Handle positionFor ease in sliding knob, place handle inthe upright position and tilt cleanerbackward.

Cleaning lightweightflexible rugsStand on one end of rug and movecleaner toward other end or edge. Before reaching edge, push down onhandle. This will lift up the nozzle (frontof cleaner) and will prevent rug fromclinging to cleaner. Continue to lift upnozzle so that when you have reachedthe edge, it is completely off the rug.Move cleaner back to start again, lowernozzle, and use only forward strokes.

Edge cleaningSpecial edge groomers are provided onboth sides of the nozzle to remove dirt incarpet near baseboards and furniture. Guide either side of nozzle parallel toedge of carpet or furniture.

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2-13

Stair cleaningUse the hose and powered hand tool orfurniture nozzle for stair cleaning. CAUTION: To prevent the cleanerfrom falling, always place it at thebottom of the stairs.

With handle in upright position, cleanfrom bottom to top.

Select proper toolF. Dusting brush may be used forcarved furniture, table tops, books,lamps, lighting fixtures, venetian blinds,baseboards, shutters, and registers.

G. Furniture nozzle may be used forupholstered furniture, draperies, mat-tresses, clothing, automobile interiors,and carpeted stairs.

H. Powered hand tool may be used forupholstered furniture, carpeted stairsand hard-to-reach places.

I. Crevice wand can be used in tightspaces, corners and along edges insuch places as dresser drawers, uphol-stered furniture, stairs, and baseboards.It can also be used for extra reach withthe dusting brush and/or extensionwand.

J. Wand is used to give extra length toyour hose. Use it with any of the abovetools.

2-12F G H

E

NM

I

JK L

Cleaning toolsWhen using cleaning tools, cleaner han -dle should be in the upright positionto activate the automatic “brush rollOFF” and for convenience in movingthe cleaner from one area to another .

Attach wand and toolsAttach tool or wand to the hose (K) bypushing it firmly into hose.

Attach second wand or tool to wand (L)by pushing it firmly onto the wand.

Twist wand or tool slightly to tighten orloosen the connection.

How to clean toolsTo clean the hose and the poweredhand tool, wipe off dirt with a clothdampened in a mild detergent. Rinsewith a damp cloth. Do not submergepowered hand tool in water.

Cleaning tools may be washed in warmwater with a detergent. Rinse and air drybefore using.

How to attach toolcoverThe tool cover is designed with a “break-away” feature which allows it to snap free ifit is pushed open too far.

To reattach, align hinges of cover with slotson sides of tool storage area.

Push cover down to secure in place.

2-11

Turn cleaner OFF before disconnect -ing and connecting hose to hose tube(E).

To use hose, lift hose end as shown.

2-162-152-14

Extra reach hose(available at additional cost)Push Custom Control ™ switch to OFFposition.Align end of extra reach hose with pro-jections (M) over slots (N) on end ofattached hose.Slide hose into slots and twist hose tolock it in place. (To detach hose, reverseprocedure.)Attach wands or tools to the other end ofhose.

7

The dirt cup assembly consists of thefollowing parts:Lid (A)Dirt Cup (B)Pre-filter (C)HEPA Cartridge Filter (D)Dirt Opening (E)Handle (F)

While the cleaner is in operation, the pre-filter screen will stop larger debris fromentering the HEPA cartridge filter chamber.This larger debris will be seen collecting inthe left side of the dirt cup. The HEPA car-tridge filter will collect fine particles thathave passed through the pre-filter screen.

When to emptyWe recommend that the dirt cup beemptied before the dirt reaches the dirtopening on back of cup (Fig. 3-1) or afterevery use if you prefer.

CAUTION: Very fine materials, suchas face powder or cornstarch, mayseal the filter and cause loss of suc -tion. When using the cleaner for thistype of dust, empty the cup and cleanthe filters often.

Disconnect cleaner from electricaloutlet. Do not use cleaner without dirtcup or filters in place.

Remove cup - Lift up slightly and firmlypull cup straight out.

Replace cup - Replace dirt cup lid.

Slide cup into place.

Press firmly until cup locks in place.

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3-43-3 3-5

AE

C

G

DF

B

3-2Familiarize yourself with these homemaintenance tasks. Proper use and careof your cleaner will ensure continuedcleaning effectiveness.

Dirt cup

3. Maintenance How to empty

Clean filter - Turn knob (G) on top of dirtcup lid one full turn.

Empty cup - Remove lid.

Note: It is not necessary to remove theHEPA cartridge filter to empty the dirtcup.

Tap side of cup until no more dustparticles fall from the HEPA cartridgefilter.

Continued ➜

8

3-9

Filter assemblyThe HEPA cartridge filter and pre-filterare essentially self-shedding.

Tapping the side of the dirt cup asdescribed in “How to empty dirt cup”should sufficiently remove dust and fineparticles from the HEPA cartridge filterand pre-filter.

The filter assembly can also beremoved for additional cleaning.

Slide filter assembly down into cup untila light snap is felt. Gently pull up onassembly to ensure that it is seatedproperly in the cup. Ensure that no partof pre-filter screen extends above topedge of dirt cup.

Replace lid and return cup to cleaner(Fig. 3-4).

Note: If dirt cup lid does not close allthe way, ensure that filter assembly ispushed down all the way. Turn knob onlid until lid closes (Fig. 3-3).

3-8

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3-11

The final filter assists in returning cleanair to the room.

To remove this filter when it becomesdirty, lay handle flat on the floor. Pressdoor tab (J) and remove door.

Lift out filter (K) and hand wash it in coldwater with mild detergent.

Clean the HEPA cartridge filter by tap-ping either of the ends. DO NOT tapsoft pleated sides of HEP A cartridgefilter as this could damage the filter .

Tap filter until no more dust particles fallfrom the filter.

DO NOT rinse HEP A cartridge filterwith water .

To re-assemble filter assembly , placelarge knob of HEPA cartridge filter inhole on bottom of pre-filter.

Snap top of HEPA cartridge filter intoplace.

Remove dirt cup and dirt cup lid asdescribed in “How to empty dirt cup.”

Grasp pre-filter frame and pull up firmly.Slide filter assembly out of cup.

Grasp end of HEPA cartridge filter andpull it away from pre-filter. Removecartridge from assembly.

The pre-filter (C) can be cleaned with abrush and then rinsed with water. Allowpre-filter to dry thoroughly.

Align grooves (H) on pre-filter frame withgrooves (I) in dirt cup.

H

3-6

C

I

3-12

KJ

Let filter air dry and reposition it.Replace door. Snap closed.

Should you want to replace this filter, askfor HOOVER part No. 401 10009.

Do not operate cleaner without the fil -ter in place.

How to clean filterassembly

Cleaning final filter

9

Insert screwdriver between latch (N) andbottom plate (O). Press outward on latch.Pull up on bottom plate and remove.

Remove bottom plateDisconnect cleaner from electrical outlet.

Lower handle to lowest position. Turncleaner over.

Remove the two screws (M) on bottomplate.

How to replace

The agitator brushrolls

When to replaceWhen agitator brushes are worn, theagitators should be replaced.

To check condition of brushes, discon-nect cleaner from electrical outlet.Move edge of a card across bottomplate while turning agitators. To maintaincleaning effectiveness, have brush rollsreplaced if brushes do not touch card.

New brush rolls can be installed at yournearest Hoover Factory Service Center.

3-193-18

The edge groomersWhen to replaceThe edge groomers, located on bothsides of the nozzle, should be replacedwhen they appear worn.

What to buyWhen purchasing edge groomers, askfor HOOVER part No. 3951 1009.

Install groomersLift off both old edge groomers and slidenew edge groomers into position asshown.

3-13 3-14

3-15

Remove lens - Disconnect cleanerfrom electrical outlet.Insert end of flat screwdriver into slots inlens. Lift lens off.

Install bulb - Pull old bulb straight outof socket. Push new bulb straight intosocket until locked in place

Excessive force is not required.

Replace lens - Place one tab (L) onlens into slot. Press on lens and secureother tab.

3-16

3-17

Headlight replacementWhat to buyThis cleaner uses a 12 volt, wedge basetype 912 bulb, HOOVER part No.27313107.

L

M

N O

M

Insert tabs on bottom plate into slots onbottom of cleaner.

Press front bottom plate down and snap inplace.

Replace screws.

3-20

Continued ➜

10

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A

Powered hand tool Agitator brush rollreplacementWhen agitator brushes are worn, thebrush roll should be replaced. Ask forHOOVER part No. 48414088.

How to replace1. Remove tool from hose and turn it sobottom faces up. Press the latches oneither side of tool and remove bottomplate (A).

2. Unscrew the two Phillips screws andremove belt guard (B).

3. Remove agitator including end plates(C) and discard.

4. Inspect belt to ensure that it is ingood condition. If belt is cracked,gouged or broken, replace it (see follow-ing section).

5. Insert brush roll through belt and posi-tion belt over gear teeth (D) on brushroll.

C

D

B

3-24 3-263-25

E

6. With curved ends down, slide endplates (C) of brush roll into slots (E) ontool.

7. Replace belt guard (B) making surenot to pinch brush bristles in guard. Turnagitator, to make sure it rotates freely.

Replace and tighten screws.

8. To replace bottom plate (A), insert thefour tabs on edge of bottom plate intoslots on front of tool.

Pivot bottom plate down and snapclosed.

AB

C

Powered hand tool Belt replacementInspect the beltThe powered hand tool belt is designedto last a long time and is not normallyreplaced. However, if the belt is crack-ed, gouged or broken, it should bereplaced.

Replace beltWhen replacing belt, ask for HOOVERpart No. 38528037.

1. Remove bottom plate, belt guard andbrush roll as described in Figs. 3-21through 3-23.

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3-273-28

The belt can be seen through the top ofthe nozzle or by removing the bottomplate and belt guard (Figs. 3-21 and 3-22).

FE

2. Grasp turbine (E) and pull firmly toremove.

3. Remove belt from turbine pulley (F).Replace with new belt.

4. With flat sides of turbine retainers (G)pointing down, slide retainers intogrooves (H) in tool housing and snapinto place.

5. Replace brush roll, belt guard, andbottom plate as described in Figs. 3-23through 3-26.

G

H

11

LubricationThe cleaner is equipped with bearingsthat contain sufficient lubrication for thelife of the cleaner. The addition of lubri-cant could cause damage. Therefore,do not add lubricant to any bearings.

Thermal protectorAn internal thermal protector has beendesigned into your cleaner to protect itfrom overheating.

When the thermal protector activates,the suction motor will stop running,however the agitators will continue torun. If this happens, proceed as follows:

1. Turn the cleaner OFF and discon-nect it from the electrical outlet.

2. Check dirt cup pre-filter, HEPAcartridge filter and final filter for dirtaccumulation.

3. Refer to “Clearing blockages”section.

4. When the motor cools, the thermalprotector automatically resets andcleaning may continue.If the thermal protector continues toactivate after following the above steps,your cleaner may need servicing (see“Service” section).

Hoover CleaningPerformanceThis Hoover Cleaning Performance Sys-tem is for comparing the relative pro-gressive performance of Hooveruprights only and not for comparisonwith any other brands. The majority ofthis rating is based upon the ASTMInternational Carpet Cleaning Effective-ness Test (ASTM Test F608). Other per-formance factors include Hose Power(ASTM Test F558), Surface Litter Clean-ing, Hard Floor Cleaning, Edge Clean-ing, Cleaning Width, and Air Filtration.

• Pre-filter clogged• Clean pre-filter as described in

“Filter assembly” section.• Dirt cup not properly installed• Position dirt cup properly (Fig. 3-5).• Dirt cup lid not positioned properly

or missing• Ensure that dirt cup lid is properly

positioned.• Filter assembly not assembled

properly• Ensure that filter assembly is

positioned properly (Figs. 3-9 to 3-11).

Problem: Cleaner hard to pushPossible causePossible solution• Incorrect carpet height setting• Move nozzle control knob to a

higher setting

Problem: Cleaning tools won’t pick up

Possible causePossible solution

• Blockage in hose• Clear blockage.

Problem: V isible dirt leaking through final filter

Possible causePossible solution• Filter assembly not installed

properly• Remove filter assembly from dirt cup

and ensure that HEPA cartridge filter isproperly attached to pre-filter screen and that entire filter assembly is properly repositioned inside dirt cup. (Figs. 3-6 through 3-11).

Problem: Dirt inside dirt cup stopsspinningNote: Heavy debris may settle to thebottom of the dirt cup and prevent thedirt from spinning without affectingcleaning performance. The cleaner cancontinue to be used even if the dirt is notspinning inside the dirt cup.However, if the dirt does stop spinningAND there is a noticeable decrease ofperformance, check the items under“Cleaner won’t pick up”.

Problem: Powered hand tool brushroll won’t turn

Possible causePossible solution• Too much pressure being applied to

tool• Continue using tool applying light

pressure.

• Blockage in turbine channel• Remove blockage.• Broken or worn belt • Replace belt• Low cleaner suction • Check items under “Cleaner won’t pickup”.

4. If you have aproblem

If a minor problem occurs, it usually canbe solved quite easily when the cause isfound by using the check list below.Problem: Cleaner won’t turn on

Possible cause Possible solution• Not firmly plugged in • Plug unit in firmly• No voltage in wall plug• Check fuse or breaker • Blown fuse or tripped breaker• Replace fuse or reset breaker• Thermal protector activated• Allow cleaner to cool (this will reset the

thermal protector) (see pg. 12).• Brush roll shut-off tripped

• Turn cleaner OFF, clear brush rolls.Turn cleaner back ON.

Problem: Agitator brushes aren’tturning

Possible cause Possible solution• Custom Control ™ switch set on

BARE FLOOR position. • Set switch to carpet position• Agitators are obstructed. • Clear obstruction

Problem: Cleaner won’t pick upPossible causePossible solution• Thermal protector activated • Allow cleaner to cool (this will reset the

thermal protector) (see pg. 12).• Agitator brush rolls worn• Replace brush rolls• Dirt cup full• Empty dirt cup• Incorrect carpet height setting• Move nozzle control knob to lower

setting• Blockage in air flow passage• Clear blockage• HEPA cartridge filter clogged• Clean HEPA cartridge filter by either

tapping the side of the dirt cup or removing the cartridge filter as de- scribed in the “Filter assembly” section.

12

ServiceTo obtain approved HOOVER serviceand genuine HOOVER parts, locate the nearest Hoover Factory ServiceCenter or Authorized Hoover Warranty Service Dealer (Depot) by:

•checking the Yellow Pages under “Vacuum Cleaners - Household” OR -

•checking the list of Factory Service Centers provided with this cleaner OR -

•checking the Service section of The Hoover Company on-line at www.hoover .com OR -

•calling 1-800-944-9200 for an automated referral of authorized service outlet locations (U.S. only).

Do not send your cleaner to The HooverCompany in North Canton for service,this will only result in delay.

If further assistance is needed, contactThe Hoover Company ConsumerResponse Center, North Canton, Ohio 44720, Phone: 330-499-9499.In Canada, contact Hoover Canada,Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376.Always identify your cleaner by thecomplete model number when requesting information or ordering parts.(The model number appears on theback of the cleaner.)

4-2

Check dirt duct2. Remove dirt cup, look in duct (A).3. Clear blockage from dirt duct.

Check brush rolls 4. Turn cleaner OFF and unplug.5. Turn cleaner over and clear blockagefrom brush rolls. Reset circuit breaker ifnecessary (Fig. 2-9).

4-4 B

C. If a blockage occurs during poweredhand tool use :

1. Disconnect powered hand tool fromhose. Remove bottom plate, belt guardand turbine as described in Figs. 3-21,3-22 and 3-28.

Remove any blockage from turbinechannel (B).Replace belt turbine, brush roll, beltguard and bottom plate.

B. If a blockage occurs during tool use:Turn cleaner OFF and disconnect fromelectrical outlet.1. Look into hose end and remove anyblockage.

4-3

Clearing blockagesDisconnect cleaner from electricaloutlet.Low suction or pick up may be due to ablockage in the system. Refer to the fol-lowing steps to check for blockagescontinuing with each step until theblockage is found:

A. If a blockage occurs during floorcleaning:Turn cleaner OFF and disconnect fromelectrical outlet.1. Check fullness of dirt cup and filterassembly; empty cup and clean filters ifneeded.

Check hose tube 6. Turn cleaner OFF and unplug.7. Remove hose from tube. Clear block-age from tube. Also, check hose forblockage.

Full One Year Warranty

(Domestic Use)

Your HOOVER® appliance is warrantedin normal household use, in accordancewith the Owner’s Manual against originaldefects in material and workmanship fora period of one full year from date ofpurchase. This warranty provides, at nocost to you, all labor and parts to placethis appliance in correct operating condition during the warranted period.This warranty applies when the appliance is purchased in the UnitedStates including its territories and possessions, or in Canada or from aU.S. Military Exchange. Appliances purchased elsewhere are covered by alimited one year warranty which coversthe cost of parts only. This warrantydoes not apply if the appliance is usedin a commercial or rental application.

This warranty only applies when theproduct is in use in the country or territory in which it is purchased.

Warranty service can only be obtainedby presenting the appliance to one ofthe following Authorized Warranty Service outlets. Proof of purchase willbe required before service is rendered.

1. Hoover Factory Service Centers

2. Hoover Authorized Warranty Service Dealers (Depots)

For an automated referral of authorized service outlets in theU.S.A., phone 1-800-944-9200 OR

visit The Hoover Company on-line atwww.hoover .com

This warranty does not cover pick up,delivery, or house calls; however, if youmail your appliance to a Hoover FactoryService Center for warranty service,transportation will be paid one way.

While this warranty gives you specificlegal rights, you may also have otherrights which vary from state to state (or province).

If further assistance is needed, or ifthere are questions concerning this warranty or the availability of warrantyservice outlets, write or phone the Consumer Response Center, TheHoover Company, 101 East Maple St.,North Canton, Ohio 44720. Phone 330-499-9499.

In Canada, contact Hoover Canada,Burlington, Ontario, L7R 4A8. Phone 1-800-263-6376.

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