UPDATED - 3 quick wins for managers to love appraisals
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Transcript of UPDATED - 3 quick wins for managers to love appraisals
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By Hedda Bird, 3C Performance Management
Hey Managers -you CAN
love appraisals!
3 essentials for performance reviews that make a difference
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PREPARE WHAT?
As a manager, you know you must
prepare for performance reviews,
but
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Most people focus on preparing INPUTS:
paperwork numbers evidence
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CONVERSATIONBut it’s the
that makes the
difference
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CONVERSATIONRead on for the three EASY
prep tips
A little PREPARATION
makes a great
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AnEMOTIONALMESSAGE
QUESTIONSto EXPLOREkey issues
STRUCTUREto SAY what
must be SAID
1 2 3
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AN EMOTIONA
LMESSAGE
1
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FEELHow should
they
after the review?
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Reviewees will take away ONE overall
impression of what you think
Be clear what YOU want that
to be …I’m appreciated?…I’m respected?
…Do I need to pull my socks up?
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ACTION: Write down the EMOTIONAL MESSAGE
you want to give each person
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2QUESTIONS to explore
KEY ISSUES
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3 questions
Before the review write
about what you want to
discuss
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What hasgone well?
What hashappened?How to get
backon track?
Uncoverproblems or
hiddenagendas
The GOOD
TheBAD
The HIDDE
N
Questions might be any or all of these…
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OPEN QuestionsGood for • ENCOURAGING reflection and learning• COACHING people to improve• UNDERSTANDING a situation better• EXPLORING possibilities
EXAMPLES• How confident are you?• What made the difference?• When did things change?
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PROBING QuestionsGood for• Exploring how people FEEL• UNDERSTANDING motivation or • Bringing HIDDEN issues to the surface
EXAMPLES• What has happened to make you think?• What makes you say that?• How could you deal with it?
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STATEMENT QuestionsGood for • Addressing difficult situations• Stating the situation • Asking a question about the situation
EXAMPLES:Your last project ran over budget (your statement)• What could you have done to prevent
that?• What will you do differently on your next
project?
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If you write your questions before each
review
You will feel more confident and in
control during the conversation
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ACTION: Write your questions
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Prepare to SAY
…what must be SAID
3
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FEEDBACKThink about
the
you need to give
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ACTION IMPACT MOVINGFORWARDWhat have
youobserved?
What impact
has the actionhad?
What must
change?
A I M
Here’s a brilliant structure to help you communicate
clearly!
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ACTION: Prepare your A.I.M.
Write it down.Practice with a colleague if you think
it might be tricky!
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AnEMOTIONALMESSAGE
QUESTIONSto EXPLOREkey issues
PLAN to SAYwhat must
beSAID
1 2 3
To RECAP – Just 3 steps will ensure you are
prepared!
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FEEL BETTER
Do these 3 and you will
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CONVERSATIONand have a
great
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It’s my appraisa
l!
Because conversations
matter…
Frequent Feedback
Brilliant engagement
with appraisals for ALL
employees
Even the ‘techiest’ managers can have
great conversation
s
A content rich platform that embeds a feedback
and coaching culture
Carry on Appraisin
g
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We help techies and experts become great
people managers [email protected].
uk01491 411 544
www.3cperform.co.uk