Update on MyH2O Installations and Customer Impacts

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Update on MyH2O Installations and Customer Impacts Chris Harder, P.E., Water Director Kara Shuror, Deputy Water Director January 26, 2021

Transcript of Update on MyH2O Installations and Customer Impacts

Update on MyH2O Installations and Customer Impacts

Chris Harder, P.E., Water Director

Kara Shuror, Deputy Water Director

January 26, 2021

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MG

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*Interim phase pending portal

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64.6ccf

1.6ccf

$264.74

$3.50

$267.24

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Leak Repair

Continuous consumption of >1 gallon per minute

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Comparison of use: Individual Residential v. Residential Class

Customer A : New meter installed January 2020

2020 usage from new meter falls below 2019 in 10 of 12 months

Customer B:

New meter installed January 2021

All 2020 and 2019 use from the original meter

2020 usage shows high summer use and uptick in fall months consistent with system pattern

2019 usage shows uptick in September consistent with residential class use

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2020 v. 2019 with New Meter

2020 v. 2019 with Old Meter

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New Old

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Meter Installs and Retrofits

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Thank you

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