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S T U D E N T B O O K

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Donald Freeman Deborah Gordon

Kathleen Graves Linda Lee

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S T U D E N T B O O K


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3

ACKNOWLEDGMENTS 1 iii

The authors would like to thank the many people around the world who have provided invaluablefeedback through reviewing and class testing ICON. In particular, we would like to thank:

Acknowledgments

Nely Barbosa Brock, Ana Carla Calabria,Roberto Soares Dias Junior, Julita RibeiroFerreira, Patricia Norma Gilardi, Itana deAlmeida Lins, Juliana Valadares, ACBEU,Salvador, Brazil; Dr. Nicholas Dimmitt, AsianInstitute of Technology, Thailand; PaulHumphries and Dee Parker, AUA, Bangkok,Thailand; Silvia Correa, Sonia Hobbs, AdrianaBeneduzzi Passarelli, Jean Ewert Santos, LuizOtavio de Barros Souza, Marilia de MouraZanella, Associacão Alumni, São Paulo, Brazil;Tsylla Balbino, Isabela Villas Boas, MarcellaFerreira Brotto, Carla Arena de Aquino, Mariada Luz Silva Delfino, Aldenir Brito de Sousa,Flavio Mariano, Rosangela Tiyoko Matsunaga,Ana Maria Pohl, Vania Rodgrigues, CasaThomas Jefferson, Brasilia, Brazil; Yu-Chen Hsu,Central University, Taiwan; Shu-Fen Huang,Chung Wen University, Taiwan; Kathi Jordan,Contra Costa College, California; Shou-ShenLu, Cultural University, Taiwan; PatrickHwang, E.Future, Korea; Chi-Rei Ting, Li-ChiYueh, Fu Jen University, Taiwan; LauraMacGregor, Gakushuin University, Tokyo,Japan; Greg Cossu, Greg’s English, Takarazuka,Japan; Joe Luckett, Wilma Luth, HokuseiGakuen University, Hokkaido, Japan; MichelEnglebert, Rebecca Fletcher, Joo-Kyung Park,Honam University, Korea; Shi-Yun Huang,Hsin Pu Technology Institute, Taiwan; SoniaBueno, Rosali Erlich, Monica AlcantaraMarzullo, Doraliz Nogueira, Zaquia Lavi Tabach,IBEU, Rio de Janeiro, Brazil; David McMurray,

Kagoshima International University, Japan;Robin Strickler, Kansai Gaidai University,Osaka, Japan; Alexis Kim, Korea; Louie Dragut,Michelle Kim, Kevin Price, Neal D. Williams,Kyung Hee University, Seoul, Korea; KazuyoshiSato, Nagoya University of Foreign Studies,Japan; Johanna Katchen, National Tsing HuaUniversity, Hsinchu, Taiwan; Aaron Campbell,Barbara Stein, Ryukoku University, Japan;Susana Christie, San Diego State University,California; Sally Gearhart, Santa RosaCommunity College, California; Dr. Won MoonSong, Silla University, Pusan, Korea; Tai-YungLee, Yu-Hwa Lee, Soo Chow University, Taipei,Taiwan; Kathleen Tice, Richard Tice,Soonchunhyang University, Korea; FairlieAtkinson, Damian Benstead, Kevin McEwen,Ron Schafrik, Nathan Stewart, SungkyunkwanUniversity, Seoul, Korea; Shi-Tei Shai, TaipeiBusiness Institute, Taiwan; Co-Chon Tsai,Chung-Jei Tsen, Taipei Technology Institute,Taiwan; Ann-Marie Hadzima, Taiwan NationalUniversity, Taipei; Lourdes Solis, TechnologicalInstitute of Monterrey, Mexico; Patricia Krejcik,Rosemarie A. Lemmerman, Aurea CamargoRibeiro, Ligia Salgado Saad, UCBEU, SãoPaulo, Brazil; Dixie Santana, UniversidadPanamericana, Guadalajara, Mexico; MorrisKimura, Hiromi Middleton, Tara O’Brien,Vermont Adult Learning, Vermont; SusanDunlap, West Contra Costa USD, California.

We would also like to thank: Henry Hirschberg, Ed Stanford, Steve Van Thournout, Sam Costanzo,Tina Carver, Juanita Thompson, the exacting Nancy Jordan, and the inimitable Thomas Healy atMcGraw-Hill.

3924-4_Icon_Bk3_FM_pi-vii 12/26/07 6:11 PM Page iii

iv 1 CONTENTS

Unit 1Small talkpage 2

Unit 2It’s a real scorcher!page 8

Unit 3Boy bandspage 14

Conversations:Nice day, isn’t it?

Conversation:Could I get back to you?

Interview:It’s hard to say

Interview:Clearing the clutter

Lecture:Highly developed senses

Interview:Common dreams

Starting and continuingconversations

Requesting time to make adecision

Avoiding answeringquestions

So and well as transitions

Asking for clarification

Interrupting politely

• Tag questions• Rhetorical questions

• The future conditional• Noun phrases as

subjects

• Present perfectcontinuous

• Present perfect—simplevs. continuous

• Would vs. used to• Adverbial clauses

• Modals of probability• Passive modals with be

and get

• Subject and objectrelative pronouns

• The narrative present

REVIEW OF UNITS 4–6page 40

Unit 4My office is a mess!page 22

Unit 5Amazing talespage 28

Unit 6Lost in a dreampage 34

Contents

UNIT LISTENING LANGUAGE FOCUS PRONUNCIATION

Conversation: Is there an easy way to get downtown?

Global Interviews: When do you give gifts?

Conversation: How was your trip?

Is there/Are therePrepositions of location

Count and non-count nouns

Present continuous

Initial th sounds

Plural –s and –es endings

Reduced forms of what areand what is he

Introduction 1Is there an ATM aroundhere?Directions, neighborhoodspage A

Introduction 2I want to buy a CD.Things to buypage G

Introduction 3That’s a nice jacket!Clothespage M

REVIEW OF INTRODUCTION 1–3page S

CONVERSATION LANGUAGEUNIT LISTENING STRATEGY FOCUS 1 AND 2


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CONTENTS 1 v

Intonation in tag questions

Emphasis

Reduced speech withpresent perfect

Reduced form of used to

Pronunciation of final -t

Intonation of listing

Business terms

Words to describe climate

Music collocations

Surviving your firstbusiness function

Your ideal climate

Writing a biography

Organizing and time-management verbs

Adjectives to describeanimals

Talking about time andsequence

My work profile

Desirable pets

A memorable dream

Small Talk? It’s a Big Deal!

Living in Extreme Climates

Two Men Named Louis

“I’ll get started as soonas I . . .”

Strange Pets

“Sweet Dreams” website

READERS’ VOCABULARY WRITINGPRONUNCIATION FORUM EXPANSION WORKSHOP

CONVERSATIONSTRATEGY INFORMATION ZONE (READ/SPEAK/WRITE)

Reading: It's a Great Neighborhood!

Reading: Shopping from Home

Reading: School Uniforms

Asking for repetition

Making suggestions

Showing surprise

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vi 1 CONTENTS

Information-Gap Activities page 82Pronunciation Practice Activities page 85Vocabulary Summary page 92Irregular Verb Chart page 97Credits page 98

Unit 7A matter of ethicspage 42

Unit 8Memorable momentspage 48

Unit 9He said, she said . . .page 54

Conversation:A dilemma

Conversation:A quiet evening athome

Conversation:What did she say?

Conversation:Lost and found

Conversations:Don’t take it personally

Conversation:Facing danger

Giving excuses

Expressing surprise

Disagreeing politely butstrongly

Empathizing

Encouraging

Thanking people andresponding

• The present unrealconditional

• Verbs + infinitive orbase form

• Past perfect vs. simplepast

• Past perfect continuous

• Reported speech• Commands and advice

in reported speech

• The past unrealconditional

• More transition wordsand phrases

• Regrets with wish• Remember, Regret +

gerund

• Future in the past• Separable and non-

separable phrasal verbs

Unit 10Easily rattledpage 62

Unit 11Regrets, I’ve had a few . . .page 68

Unit 12Risky businesspage 74

CONVERSATION LANGUAGEUNIT LISTENING STRATEGY FOCUS 1 AND 2



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CONTENTS 1 vii

Reduced form of wouldyou

Syllable stress inadjectives

Stressed and unstressedthat

Making the Right Choicesat Work

Memorable Moments• Caught in the Act• The Braids

Women’s Language

What’s Your EmotionalIntelligence?

Regrets, I’ve Had a Few . .

Living on the Edge

Workplace language

More adjectives foremotions

Making generalizations

More personality traits

Expressing regrets

Phrasal verbs

Workplace ethics

Eventful events

Writing a speech

Comparing people

Writing about regrets

T-type or t-type?

Reduced form of wouldhave, might have, couldhave, should have

Linking

Word stress in phrasalverbs

READERS’ VOCABULARY WRITINGPRONUNCIATION FORUM EXPANSION WORKSHOP

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viii 1 INTRODUCTION

In DISCUSS and DECIDE, studentspersonalize learning while using the targetvocabulary.

REPORT activities reinforce learning byallowing students to report to theirclassmates.

UNIT 9 1 He said, she said . . .

54

He said, she said . . .He said, she said . . .11

191

VOCABULARY: Interpersonal communicationA. DISCUSS and DECIDE. Discuss the questions in a small group. You can use The

Dictionary of Interpersonal Communication for help with any unfamiliar words.

B. REPORT. Tell your classmates about your discussion.

1. What are some examples of conversation strategies? Which ones do you use?2. Do you think men and women communicate differently? In what ways?3. What is your communication style? Do you often interrupt people? Are you direct or indirect? 4. Do you usually assert yourself in difficult situations? Why or why not?

THE DICTIONARY OFINTERPERSONAL COMMUNICATIONconversation strategies n. ways ofstarting, directing, and endingconversationsShe used a variety of differentconversation strategies to keep thediscussion going.

ignore someone’s feelings v. to notpay attention to a person’s emotionsIf you want people to like you, youcan’t ignore their feelings.interrupt v. to talk when someoneelse is speakingPlease don’t interrupt me when I’mtalking on the telephone.

tactful adj. careful not to sayanything that will embarrass orupset other people I need to find a tactful way to give himhonest feedback without hurting hisfeelings.

assert oneself v. to state one’s opinionstrongly; to demand one’s rightsI had to assert myself in order to getmy father to change his mind.

be direct v. to make clear, strong,simple statementsIf you want your boss to give you araise, you have to be direct with him.

blunt adj. speaking in an honest wayeven if it upsets peopleI’m sorry if I was blunt, but youneeded to hear the truth.

communication style n. the way inwhich a person shares information,thoughts, or feelings with someoneelseEdward’s communication style is verydirect.


55

LISTENING: What did she say?

A. � FIRST LISTENING. Talk with a partner about what you see in the picture. Then listen

to the conversation. Circle a, b, or c.

B. � SECOND LISTENING. Listen again. Mark the statements T for true or F for false.

C. � ROLEPLAY. Listen and practice the conversation. Then work with a partner to roleplay

the rest of the conversation.

22

1. Linda said that she was a news junkie.

2. Dr. Day said that a big difference between men and women was their communication styles.

3. Mike said that Linda interrupted him all the time.

4. Linda said that Mike was not a typical guy.

5. Dr. Day said that women had to try harder in the workplace.

6. Dr. Day said that the number of women managers was smaller than before.

CONVERSATION STRATEGY: Disagreeing politely but strongly

I’m sorry, but I disagree. I think you’re mistaken. I have to say that I’m in complete disagreement.

In the opinion of Dr. Day, . . .

1. In general, m e n :

a. are more polite than women.

b. are less direct than women.

c. disagree more often than women.

2. Women talk:

a. more than men.

b. less than men.

c. in a more polite way than men.

3. Women tend to:

a. be very direct.

b. make statements sound like questions.

c. ask more questions than men.

4. In the workplace, men o f ten :

a. disagree with other people.

b. interrupt other people.

c. ignore women’s opinions.

have it made = have everything you need to be successfulIDIOM

A: I think that the work situation for women is much better today than in the past.

B: You do? Well, I think you’re mistaken.

A: Just look around you. There are opportunities for women everywhere. Women today have it made!

B: I have to say that I’m in complete disagreement. I think . . .

LISTENING activities introduce languagein common situations. In addition, somelistenings feature voices and opinions ofpeople from around the world.

CONVERSATION STRATEGIES introducestudents to simple but effective ways tomanage and sustain conversations.

FOCUS ON IDIOMS highlights theEnglish language as we really use it.

GUIDE TO ICON BOOK 3

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INTRODUCTION 1 ix


A. � THINK ABOUT IT. Listen and practice. Then think of more examples.

B. GET IT RIGHT. Rewrite the sentences in reported speech. Then compare answers with apartner.

C. YOUR TURN. Turn to page 82.

33 LANGUAGE FOCUS: Reported speech44 READERS’ FORUM

B. � READ and DISCUSS. Read the article. Then work in a small group and discussthese questions. Report to the class.1. Do you think that women in your native language speak differently than men?2. Why do you think women might speak English differently?3. In general, do you agree or disagree with the opinions in the article? 4. What lesson can you learn from the article?


56

57

A. BEFORE YOU READ. Look over the article. What conversation strategies mentionedare you familiar with?

Simple present"I really love this crisp weather," she said.“I don’t smoke,” he said.

Simple past She said (that) she really loved this crisp weather.He said (that) he didn’t smoke.Present continuous

“I’m waiting for Nancy,” he said.“He isn't listening," she said.

Past continuous He said (that) he was waiting for Nancy.She said (that) he wasn’t listening.Simple past

“He did it yesterday,” Mike said.“He wasn’t tactful during the meeting,” she said.

Past perfect Mike said (that) he had done it yesterday.She said (that) he hadn’t been tactful during the meeting.

1. “I didn't break it,” he said.

2. “I’m not taking that course this semester,” she said.

3. "I live around the corner,” she said.

4. “I lost my cell phone,” he said.

5. "He’s much too blunt," she said.

6. "I had an upsetting dream last night," she said.

DIRECT SPEECHREPORTED SPEECH

WOMEN’S LANGUAGENot many

peopleknow about NuShu, a languagethat was recentlydiscovered inChina. The mostunusual thingabout Nu Shu isthat it is the onlylanguage in theworld that isexclusively usedby women.Although Nu Shu may be unique, linguistshave long known that women in almost everyculture speak differently than men. DeborahTannen, along with other linguists, has studiedjust how different women’s pattern of speech inEnglish is.

Men tend to have a direct communicationstyle. Women, on the other hand, are inclinedto be much less direct. In general, they aremuch more likely to pay attention to otherpeople’s feelings. Women typically use far moreconversation strategies, such as polite requests;tag questions, such as “That's a good idea, isn'tit?”; and expressions showing that they areinterested, such as “Really?” and “Is that so?”With women increasingly breakingthrough the glass ceiling, how theycommunicate at work can hold them back.

The strategies they tend to use which makethem ideal sisters, wives, mothers, and friendscan actually make them seem indecisive andpowerless to their male colleagues. People inthe workplace who use hedging statements,very polite language, and hesitation strategiesoften are overlooked for promotion becausethey appear lacking in leadership qualities.At a recent conference in San Francisco,some experts in gender communicationoffered advice for women. “Don't allowyourself to be interrupted. Say what you needto say,” warned Shirley Gallen. “This willgive both male and female colleagues theimpression that you are powerful.” Gallenadvised women to use expressions such as“Just a moment. I haven't finished” whenbeing interrupted. Anne Johnsonrecommended that women avoid using tagquestions, as they can suggest that someone isindecisive. “Disclaimers such as ‘I may bewrong, but . . .’ should be avoided at allcosts,” she warned.As women generally seek to build humanrelationships rather than “acquire power,” achange in their communication strategiesoften has negative effects. Women who try tobe more direct in how they communicate canbe branded “difficult” by their male colleagues,and can find themselves suddenly unpopular.“Every woman needs to choose for herself,”Shirley Gallen said. “Are you going toprioritize workplace relationships over career?”

Pronunciation practice:Stressed and unstressed “that.”Turn to page 91.

LANGUAGE FOCUS highlights language patternsand grammar points that serve communication.

BEFORE YOU READ questions get studentsto make predictions about what they aregoing to read and encourage them to usereading strategies such as skimming andscanning.

GET IT RIGHT focuses onlanguage accuracy.

In READ and DISCUSS, studentsanswer comprehension, inference,and opinion questions, andpersonalize the topic of thereading.INFORMATION GAPS, YOUR

TURN, and PAIR UP and TALKactivities get students to activatevocabulary, language patterns,and conversation strategies infun, communicative ways.

PRONUNCIATION PRACTICE isprovided at the back of the book.

3924-4_Icon_Bk3_WALK_viii-xi 12/18/07 12:55 AM Page ix

A second LANGUAGE FOCUS features grammarpoints that emerge from the reading.

x 1 INTRODUCTION

UNIT 9 1 He said, she said . . . UNIT 9 1 He said, she said . . .

58

59

A. � THINK ABOUT IT. Listen and practice. Then think of more examples. A. ANALYZE. Read the speech. Use the words in the box to label each part of the speech.

Then compare with a partner.

B. COLLECT IDEAS. Choose a topic to write a speech about. Use one of the topics below

or think of your own topic. Ask classmates for their advice about the topic. Make notes.

55 LANGUAGE FOCUS: Commands and advice in reported speech 77 WRITING WORKSHOP: Writing a speech

A. � THINK ABOUT IT. Listen and practice. Then check (✓) the statements you agree

with.

66 VOCABULARY EXPANSION: Making generalizations

B. GET IT RIGHT. Rewrite the sentences as commands or advice in reported speech.

Then compare answers with a partner.

C. WRITE. Use your notes to write a speech.B. PAIR UP and TALK. Write down five generalizations. Then ask a partner whether he or

she agrees or not.

1. “You should stay home and study tonight,” Raquel said.

2. Marie said, “Come to class early tomorrow.”

3. “Don’t miss the deadline,” said my boss.

4. “Sit near the front of the train,” said Amy.

5. The teacher said, “It would be a good idea for you to come to the review class.”

6. My mother said, “Call your grandmother. She misses you.”

How to . . .

make a good impression at an interview be a good manager

make new friends study for a test

be a successful language learner discipline a child

DIRECT SPEECHREPORTED SPEECH

Tom said, “Bring your umbrella. It’s going to rain.”

My father said, “Don’t drive after dark.”

Ali said, “You should get a new computer.”

Tom told me to bring my umbrella.

My father warned me not to drive after dark.

Ali advised me to get a new computer.Labels

Tips for Giving a Good Speech

Good morning, class. I’m glad I didn’t have to be the first person to give their

speech today. But I’m also glad to be doing it now.

Today I’m going to talk about how to prepare to give a speech. But I’m not

going to talk about what to say. Instead, I plan to explain how you can avoid

being nervous while giving a speech.

The first step is to be overprepared. Typically, we practice a speech once or

twice by ourselves and call it good enough. However, a friend advised me to

practice the speech at least ten times and to practice it in front of friends and

family members. That makes a big difference when you finally stand up in front

of a big group of people.

My friend also warned me not to just stand up and start speaking right away.

He said I should take one or two deep breaths and allow myself to relax a little

before beginning. Did you notice me doing that a few minutes ago?

Another thing my friend advised me to do is to pick out one friendly face in the

audience and pretend I’m talking to that person. That helps you relax.

So when you prepare to give your speech, remember these three things:

practice a lot, take a deep breath before starting to speak, and focus on a friendly

face in the audience.

Thanks for listening. I hope what I’ve told you will help when it’s your turn to

be up here.

Explanat ion and de ta i l s C l os ing Greet ing Summa ry Ti t l e Open ing

1. □ Women tend to use more tag questions than men.

2. □ Women typically talk too much.

3. □ People generally don't get enough sleep.

4. □ Men are likely to be more direct than women.

5. □ As a rule, women don’t interrupt men.

6. □ Men are inclined to interrupt more often than women.

The WRITING WORKSHOPcarefully guides studentsthrough the process ofcollecting ideas, organizingthem, and then presenting

VOCABULARY EXPANSIONintroduces additional topic-relatedlanguage that students will use intheir writing.

3924-4_Icon_Bk3_WALK_viii-xi 12/18/07 12:55 AM Page x

INTRODUCTION 1 xi

ICON International Communication through English, 1st EditionInternational Edition 2005

Exclusive rights by the McGraw-Hill Companies, Inc., for manufacture and export. This book cannotbe re-exported from the country to which it is sold by McGraw-Hill. The International Edition isnot available in North America.

Published by McGraw-Hill ESL/ELT, a business unit of The McGraw-Hill Companies, Inc., 1221Avenue of the Americas, New York, NY 10020. Copyright © 2005 by The McGraw-Hill Companies,Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form orby any means, or stored in a database or retrieval system, without the prior written consent of TheMcGraw-Hill Companies, Inc., including, but not limited to, in any network or other electronicstorage or transmission, or broadcast for distance learning.Some ancillaries, including electronic and print components, may not be available to customersoutside the United States.

10 09 08 07 06 05 04 03 02 0120 09 08 07 06 05CTF MPM

ICON 3 Components

Student BookWorkbookTeacher’s ManualAudio CDs

When ordering this title, use ISBN 007-12745-8, 9780071274586

Printed in Thailand

3924-4_Icon_Bk3_WALK_viii-xi 12/18/07 12:55 AM Page xi

INTRODUCTION 1 1 Is there an ATM around here?A

Is there an ATM around here?Is there an ATM around here?

1. bank□ yes □ no

2. convenience store□ yes □ no

3. gas station□ yes □ no

11

5. drugstore□ yes □ no

6. department store□ yes □ no

7. shopping mall□ yes □ no

8. coffee shop□ yes □ no

1

D. REPORT. Tell your classmates one thing about your partner’s neighborhood.

11

B. � PRONUNCIATION. Listen and practice the questions above.

C. PAIR UP and TALK. Interview a partner. Remember to ask follow-up questions.

VOCABULARY: Places

A. YOU FIRST. Is there a in your neighborhood? Check (✓) yes or no.

4. bookstore□ yes □ no

Yes, there is.

No, there isn’t.

Is there a in your neighborhood?

bank convenience storegas station bookstoredrugstore department storeshopping mall coffee shop

Follow-up Questions

Did you go there often?

Did you go there last week?

Which one??

IntroductionIntroduction

3924_Icon_IN01_p00A-00F 12/17/07 11:21 PM Page B

INTRODUCTION 1 1 Is there an ATM around here? B

22

B. � MODEL CONVERSATION. Listen and practice.

C. � ACTIVE LISTENING. What does the person ask for? What does the clerk suggest? Listen to two more conversations and check (✓) the answers.

Clerk: Can I help you?

Gabby: Yes. Is there an easy way to get downtown?

Clerk: Sure. You can take the bus or the subway.Where do you want to go?

Gabby: To the Art Museum.

Clerk: It’s five stops on the subway. You take the Blue Line to Center City and change to the Red Line.

Gabby: Thanks. Oh, one more question: Is there an ATM around here?

Clerk: There are two. One is across from the newsstand.The other is next to the drugstore.

Gabby: Thanks.

Clerk: No problem.

The person asks for . . . The clerk suggests . . .

Conversation #1 � a b u s � a taxi � the subway � a taxi

Conversation #2 � a bank � a department store � a drugstore � an ATM

No problem = You’re welcome.

LISTENING: Is there an easy way to get downtown?

A. LOOK/THINK/GUESS. Where are Gabby and Nick? What questions do you think theyare asking?

IDIOM

3924_Icon_IN01_p00A-00F 12/17/07 11:21 PM Page C

INTRODUCTION 1 1 Is there an ATM around here?C

A. � PRONUNCIATION. Listen and practice the questions and answers.

33 LANGUAGE FOCUS: “Is there/Are there”; prepositions of location

B. GET IT RIGHT. Look at the map. Complete the questions and answers. Then practice with a partner.

4. A: a CD store around here?

B: No, there .

5. A: a gas station in the area?

B: Yes, there . onethe bank.

6. A: any coffee shopsaround here?

B: Yes, there . There’s a nice onethe gas station.

1. A: Is there a drugstore in the area?

B: Yes, there’s one next to the bookstore.

2. A: a movie theater around here?

B: Yes, there . It’s the department store.

3. A: any restaurants near here?

B: Yes, there . There’s a goodrestaurant theand the .

a bookstore

a post office

any bookstores

any post offices

Yes, there is. It’s between the drugstore and the bank.

No, there isn’t.

Yes, there are. There’s one

No, there aren’t.

near here?

around here?

in this area?

next to the bank.

across from therestaurant.

QUESTIONS ANSWERS

k

MorePronunciationPracticeInitial ‘th’ sounds.Turn to page 85.

Is there

Are there

C. YOUR IDEAS. Write more questions with is there and are there.Then ask a partner your questions.

Is there near here?

Are there near your house?

DepartmentStore

CoffeeShop

GasStationBankBookstoreDrug

Store

MovieTheaterRestaurantVideo

Store

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INTRODUCTION 1 1 Is there an ATM around here? D

A. � PRONUNCIATION. Listen and practice the questions.

44 CONVERSATION STRATEGY: Asking for repetition

55 ROLEPLAY: Around our schoolA. YOU FIRST. Draw a map of the area around your school. Label places on the map.

B. PAIR UP and TALK. Take turns playing the roles below. Remember to ask for repetition.A: You are a visitor to B’s school. Ask B three questions about the area around the school.B: Use your map to answer A’s questions.

C. PRESENT and WATCH.

You and Your Partner: Present the roleplay to another pair.

Your Classmates: Watch the roleplay. How did they do? Check (✓) your answers.

Excuse me?Sure, there’s one

.

B. � LISTEN AND ADD. Write the missing questions. Then practice with a partner.

Is there a around here?

Is there a near here?

Did . . . Yes No Not sure

A ask B about three places? � � �

A or B ask for repetition? � � �

B answer A’s questions? � � �

2. A: Is there a mailbox around here?

B: ?

A: Is there a mailbox nearby?

B: Yes, I think there’s one near thesubway station.

A: Thanks.

1. A: Is there an ATM around here?

B: ?

A: Is there an ATM near here?

B: Yes, there’s one across the street.

A: Thanks.

Excuse me? Could you pleasesay that again?

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INTRODUCTION 1 1 Is there an ATM around here?E

66 INFOZONE66 INFOZONE

It’s a great neighborhood!

66 INFORMATION ZONE

I live in UniversityPlace. This is a greatneighborhood forstudents. It’s notvery pretty, but it’scheap. The universityis nearby. There’s alot to do aroundhere. There’s a goodbookstore nearby,and a conveniencestore next to thebookstore. There isalso a bus stopacross the streetfrom my apartment.

We live on Calle Real and we loveit. It’s a very quiet neighborhood.It’s also very pretty. There’s a niceshopping center nearby with a fewgood restaurants. Best of all, lotsof families with young children livein this area.

Park Towers is agreat place forsingles and couples.All the apartmentsare new and havegreat views of thecity. We live on the35th floor! Mostpeople who livehere work nearby.The nightlife isterrific. It’s awonderful place, butyou can’t have petsor children here.

We moved to Westfield because it’s beautiful andquiet. There are lots of cows and sheep everywhere.We don’t have many neighbors, but we like it thatway. There’s a post office and a small supermarkethere and not much else.

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INTRODUCTION 1 1 Is there an ATM around here? F

READ ABOUT IT

A. Complete the sentences.

1. There are great beaches at , and .

2. The traffic and public transportation in are great.

3. Santa Barbara and Pusan both have an .

4. Natadola Beach is good for and .

5. There are lots of great birds to see on the .

TALK ABOUT IT A. Close your book. Ask your partner a question about each place.

Where’s the Osa Penisula? How’s the shopping

in Pusan?

B. Interview a partner.

1. Which place do you think is interesting? Why?

2. Which place isn’t interesting to you? Why?

WRITE ABOUT IT

A. Choose a place. Make notes.

Name of Place:

Country:

Why great:

Best time to visit:

B. Write about the place.

EXAMPLE:

Mount Desert Island is in the United States. It’s abeautiful, quiet place. The shopping and nightlife areterrible there but the hiking and camping are great. In the winter it’s very cold but in the summer it’s warm.The best time to visit is in the summer.

Project IdeaMake a travel brochure.

READ ABOUT IT











WRITE ABOUT IT


Name of Place:

Country:

Why great:

Best time to visit:


EXAMPLE:

READ ABOUT IT











WRITE ABOUT IT


Name of Place:

Country:

Why great:

Best time to visit:


EXAMPLE:

READ ABOUT IT









in Pusan?




WRITE ABOUT IT


Name of Place:

Country:

Why great:

Best time to visit:


EXAMPLE:



READ ABOUT IT


1. University Place is a good neighborhood for because .

2. There aren’t many families in .

3. Park Towers is a great neighborhood for .

4. Calle Real is good for because .

5. People who like living in the country like because it is and there .

B. Read your sentences to a partner.

TALK ABOUT IT Pairs. Take turns asking and answering questions.

1. What do you like about each neighborhood?

2. What do you not like about each neighborhood?

3. Which neighborhood do you prefer? Why?

4. Your question: ?

WRITE ABOUT IT

A. Make notes about your neighborhood.

Name of your town/city and neighborhood:

Kinds of people who live in your neighborhood:

Things you like about your neighborhood:

Things you don't like about your neighborhood:

B. Write about your neighborhood.

EXAMPLE:

I live in Santa Ynez. My neighborhood is calledMontevista. There are many families in this neighborhood.This is because there are very good schools in the area.Another good thing about my neighborhood is thebeautiful view of the mountains from most of the houses.A bad thing about our neighborhood is there aren’t anystores or restaurants nearby.

Project IdeaNeighborhood GuideMake a “neighborhood guide” forvisitors to your city. Includeinformation about what makesdifferent neighborhoods specialor interesting.

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INTRODUCTION 2 1 I want to buy a CD.G

I want to buy a CD.I want to buy a CD.

11

5. gifts 6. clothing 7. reading material 8. electronic equipment

1

D. REPORT. Tell your classmates one thing about your partner.

21


C. PAIR UP and TALK. Interview a partner. Ask follow-up questions.

VOCABULARY: Things to buy

A. YOU FIRST. How much did you spend on last month? Write the amount of money.

4. cosmetics1. school or officesupplies

2. CD’s or DVD’s 3. jewelry

How much did you spend on last month?

school or office supplies CDs or DVDs

jewelry cosmetics

electronic equipment clothing

reading material gifts

I spent .

I didn’t buy any.

Follow-up Questions

What did you buy?

Where did you buy ?

?


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INTRODUCTION 2 1 I want to buy a CD. H

22 LISTENING/GLOBAL INTERVIEWS: When do you give gifts?

B. � SECOND LISTENING. Now listen again. Answer the questions.

C. PAIR UP and TALK. Ask a partner about a recent gift. Ask follow-up questions.

A. � FIRST LISTENING. Listen and complete the sentences.1.

José says that in Mexico, people give gifts onChristmas Eve. They usually give children

, toys, and .

2.

Chung-ja says that in Korea, people give , school supplies, and

on New Year’s Day.

1. What did José give his brother and sister for Christmas last year?He gave his brother and his sister .

2. What did Chung-ja get for New Year's when she was a child?She got .

3. What did Matt's girlfriend get him for Valentine’s Day last year? .

What was the gift?Who did you give it to?Did he/she like it?

What was the occasion?Where did you buy it?

3.

Matt says that his favorite time to give gifts is Valentine’s Day. He gives women , books, and

.

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C. YOUR IDEAS. Write more questions. Then ask a partner your questions.

INTRODUCTION 2 1 I want to buy a CD.I

A. � PRONUNCIATION. Listen and practice the sentences.

33 LANGUAGE FOCUS: Count and non-count nouns

B. GET IT RIGHT. Circle the correct word.Check (✓) the sentences that are true for you. Then tell a partner.

a book.three books.some books.

a book.any books.

a book?any books?

COUNT NOUNS NON-COUNT NOUNS

MorePronunciationPracticePlural “-s” and “-es” endingsTurn to page 85.

Sample count nouns: notebook, pen, pencil,T-shirt, ring, necklace, ball, net, book,magazine, newspaper

Sample non-count nouns: paper, money,jewelry, food, equipment, reading material

I bought

I didn’t buy

Did you buy

I bought

I didn’t buy

Did you buy

some jewelry.

any jewelry.

any jewelry?

True for Me

1. I want to buy (a / some) CD. �

2. I didn’t buy (a / any) newspaper last week. �

3. My parents gave me (a / some) money last year. �

4. I need (a / some) sports equipment. �

5. I don’t need (a / any) new pens. �

6. I ate (a / some) delicious food yesterday. �

7. I need to buy (any / some) paper. �

8. I don’t have (any / some) questions. �

Did you buy yesterday?

Do you need tobuy ?

Did you eat ?

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44 CONVERSATION STRATEGY: Making suggestions

INTRODUCTION 2 1 I want to buy a CD. J

B. � LISTEN and ADD. Write the missing words. Then practice with a partner.

A. � PRONUNCIATION. Listen and practice the questions.

What aboutthe mall?

Why don’t you tryMega Mart?

Why don’t yougo to Bookland?

1. A: Where’s a good place tobuy CDs?

B:Amazon?

A: Where’s that?

B: It’s online.

2. A: Where’s a good place tobuy men’s clothes?

B:Macy’s?

A: Macy’s? Where’s that?

B: It’s on 17th Street.

3. A: Where’s a good place tobuy used books?

B:Powell's Books?

A: Where’s Powell's Books?

B: It’s across the street.

55 TALKING ZONE: Places to shop

A. YOU FIRST. Make a list of four things you want to buy.

B. PAIR UP and TALK. Ask your partner where to buy eachthing on your list. Write your partner’s suggestions.

Where to shopWhere’s a good place

to buy ?

Where’s that?

It’s .

Why don’t you go to ?

C. REPORT. Tell your classmates about one of your places to shop.

Things I Want to Buy

1. 3.

2. 4.

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INTRODUCTION 2 1 I want to buy a CD.K

INFOZONE66 INFOZONE66 INFOZONE

Shopping from Home66 INFORMATION ZONE

Shopping from home is hot! It’s easy,fun, and fast. Who shops from home?A majority of Internet shoppers areyounger than 45 years old, and amajority of them are also catalogshoppers. What do people buy fromcatalogs and over the Internet? Justimagine you need:

• a book• some clothes• a pair of shoes• some jewelry• an airline ticket.

hot = very popular

IDIOM

Which of these items do you liketo shop from home for? If you arelike most people, you’re happy tobuy books over the Internet. Infact, books, videos, and CDs arethe things people most often buyonline. People also buy lots ofairline tickets and gifts over theInternet. Some people use theInternet to buy clothes, too, butcatalogs are still more popularthan the Internet for clothesshopping. Other popularcatalog purchases includethings for the home, andelectronics. However, peoplestill prefer to shop for shoesand jewelry at stores.

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INTRODUCTION 2 1 I want to buy a CD. L

READ ABOUT IT











WRITE ABOUT IT


Name of Place:

Country:

Why great:

Best time to visit:


EXAMPLE:

READ ABOUT IT











WRITE ABOUT IT


Name of Place:

Country:

Why great:

Best time to visit:


EXAMPLE:

READ ABOUT IT









in Pusan?




WRITE ABOUT IT


Name of Place:

Country:

Why great:

Best time to visit:


EXAMPLE:



READ ABOUT IT


1. and are two kinds of home shopping.

2. Most Internet shoppers are .

3. People use more for shopping for clothes.

4. Two things that people don’t often buy over the Internet or from catalogs areand .

5. The most common things people buy over the Internet are ,, and .


TALK ABOUT IT Pairs. Take turns asking and answering questions.

1. Do you ever buy things on the Internet? What things?

2. Do you ever buy things from catalogs? What things?

3. Do you like to shop in stores? What do you like to shop for?

4. What’s your favorite way to shop?

5. Your question: ?

WRITE ABOUT IT

A. Make notes about your shopping preferences and habits.

The places you shop at most:

The things you like to shop for:

The things you hate to shop for:

B. Write about your shopping preferences and habits.

EXAMPLE:

I don’t like to shop at stores, so shopping at home isperfect for me. I shop on the Internet or from catalogswhen I can. I like shopping for CDs, books, and computergames, but I think shopping for clothes and shoes isboring. I especially hate shopping for food.

Project IdeaCatalog coverDesign the cover and choose aname for a specialty catalog.(Examples: World music CDs,Children’s clothes, Sportsequipment, Comic books.)

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INTRODUCTION 3 1 That’s a nice jacket!M

That’s a nice jacket!That’s a nice jacket!

1. a dress

high heels

2. a tie a suit 3. a skirt a blouse

a sweater

11

4. a fleece jacketcasual pants boots

5. a sweatshirtjeans athletic shoes

6. a T-shirtshorts sandals

1

D. REPORT. Tell your classmates one thing about your partner.

31


VOCABULARY: Clothes

A. YOU FIRST. How often do you wear ? Mark the clothing items:

✓✓✓ = Wear a lot ✓ = Wear once in a while ✗ = Never wear

C. PAIR UP and TALK. Interview a partner about five of the clothing items above. Remember to ask follow-up questions.

Once in a while.How often doyou wear a tie?

Follow-up Questions

When do you wear ?

Did you wear last week?

Do you like to wear ?Why? ?


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INTRODUCTION 3 1 That’s a nice jacket! N

22 LISTENING: How was your trip?

A. LOOK/THINK/GUESS. Look at Jenny’s vacation pictures. What do you think she says about her trip?

B. � MODEL CONVERSATION. Listen and practice.

C. � ACTIVE LISTENING. Listen and check (✓) the answers.

1. What are they playing?□ volleyball □ rugby □ soccer

2. Is Jenny playing?□ Ye s □ No

3. How long did they play?□ two hours □ all day □ all morning □ three hours

1. What time of year is it?□ summer □ spr ing □ winter

2. Whose coat is Jenny wearing?□ Jackie’s □ her ow n □ Eric’s

3. What did they do?□ went skiing □ went sightseeing□ went hiking □ went shopping

What’s with the dressy clothes? = Why are you wearing dressy clothes?

IDIOM

PICTURE #2PICTURE #3

PICTURE #1Ann: Hey Jenny, how was your trip?

Jenny: It was great. New Zealand wasfantastic. Look, I just got thepictures.

Ann: Wow, look at this one. What’s withthe dressy clothes? You’re wearinga dress!

Jenny: We’re celebrating my friend Jackie’sbirthday. We went to her favoriteItalian restaurant.

Ann: Very stylish. Who are these guys?

Jenny: The one in the white shirt is Thomas.He’s Jackie’s brother. And that’s Eric,in the blue shirt. He’s a friend.

Ann: I want to go to New Zealand . . .

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INTRODUCTION 3 1 That’s a nice jacket!O

33 LANGUAGE FOCUS: Present continuous

B. GET IT RIGHT. Describe the people in the pictures. What are they doing? What are they wearing? Use verbs from the box.

C. YOUR IDEAS. Ask your partner what people in your class are wearing and doing. Use the Idea box and your own ideas.

She’s writingsomething.

A. � PRONUNCIATION. Listen and practice the questions and answers.

QUESTIONS ANSWERS

What

I’mThey’re

listening to music.running.

She’s wearing jeans.

youdoing?

they

she wearing?

are

is

1. 3.

4.2.

They are running.They’re wearing shorts,T-shirts and athleticshoes.

Verbslisten to music talk run weardrink coffee sing play the piano

What is doing?

IDEAS

talking tosomeone

listening tosomeone

writingsomething

looking at the book yawning smiling

MorePronunciationPracticeReduced forms of “what are” and “what is he”Turn to page 86.

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INTRODUCTION 3 1 That’s a nice jacket! P

B. � LISTEN and ADD. Write the missing expressions. Then practice with a partner.

1. A: What do you think of nose rings?

B: I like them.

A: !

B: No, I really like them. I think they’re cool.

2. A: That’s a nice jacket.

B: Thanks. I bought it five years ago.

A: !

B: Yeah, and it’s still in style.

Really! You’re kidding! You’re not serious!

44 CONVERSATION STRATEGY: Showing surprise

A. � PRONUNCIATION. Listen and practice the expressions.

55 TALKING ZONE: Clothing questionnaire

A. DISCUSS and DECIDE. Work with a partner. Add three questions about clothes to the list below.

B. TALK AROUND. Interview two classmates. Write their answers in the chart. Remember to show surprise at an unexpected answer.

C. REPORT. Tell the most surprising thing about your classmates.

Questions ’s answers ’s answers

1 . What do you hate to wear?

2 . Where do you shop for clothes?

3 . Are you wearing your favorite color today?

4.

5.

6.

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INTRODUCTION 3 1 That’s a nice jacket!Q

School UniformsWhat did you wear to school? What did you think of your school clothes?

66 INFORMATION ZONE

Senri Middle SchoolYoko: We hated our school uniforms. They were too dressy.The ties were uncomfortable. The dresses werecomfortable but ugly. We wanted to wear pants to school,especially in the winter.

Staples High SchoolDylan: We were very lucky. We didn’t have schooluniforms. In the picture, we’re all wearing jeans andcasual shirts or sweaters. That’s what most studentsusually wore. No one wore dressy clothes to school.

San Marcos High SchoolCarlos: As you can see, we wore a schooluniform. Boys and girls both wore yellowshirts, but we could wear different colorshorts, pants or skirts. Students usually

wore athletic shoes. Our school uniformswere pretty comfortable.

Highland Elementary SchoolHeather: We liked our school uniforms. They were very

casual, and we had a lot of choice. In the picture, somekids are wearing khaki shorts, skirts, and pants. Some

kids are wearing green shirts and some are wearingwhite shirts. We didn’t have any special shoes to wear.

Our only problem was that there weren’t any shorts for the girls.

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INTRODUCTION 3 1 That’s a nice jacket! R

READ ABOUT IT


1. Yoko, Heather and Carlos wore a to school, but Dylan didn’t.

2. The students at Senri Middle School their uniforms.

3. Girls can wear at San Marcos High School but not at Highland ElementarySchool.

4. Students at Highland Elementary School and San Marcos High School sometimes woreshoes.


TALK ABOUT IT Take turns asking and answering questions.

1. Which uniform do you prefer? Why?

2. Did you wear a uniform to school? If yes, describe it. Did you like it? Why or why not?

3. Do you think school uniforms are a good idea? Why or why not?

4. Your question: ?

WRITE ABOUT IT

A. Make notes about the clothes you wore to school and your opinions about them.

Clothes you wore to school Your opinions

1. 1.

2. 2.

3. 3.

4. 4.

B. Write about the clothes you and your friends wore to school and your opinions of them.

EXAMPLE:

My school didn’t have school uniforms. We wore lots ofdifferent things. Sometimes we wore jeans and T-shirtsor sweaters. I often liked to wear skirts and dresses,but my friends didn’t. They usually wore pants. I think itwas good to have a choice. Each person lookeddifferent. I liked that.

Project IdeaGallery Walk: Future uniformsDesign a school uniform for the year 2040 and write adescription of the design.Display the designs and have a“gallery walk” to look at them.

3924_Icon_IN03_p00M-00R 12/25/07 10:59 AM Page S

Review of Introduction 1–3S

111 CONVERSATION

A. Complete the conversation.

Review of Introduction 1-3Review of Introduction 1-3

22 INFORMATION GAP

Student A, look at the information below. Student B, turn to page 82.

STUDENT A

A. Read about Keiko and answer your partner’s questions.

B. Ask your partner questions about Tom.

A: Hi, Mark. It’s Annie. What are you ?

B: Oh, I’m TV. How about you?

A: shopping downtown. I wantbuy a shirt for my brother. Where’s a

good place to men’s clothes?

B: you try Edgar’s Fine Clothing?

A: Excuse ?

B: Edgar’s Fine Clothing.

A: Edgar’s? that?

B: It’s next to Bob’s Books.

A: Great. Thanks.

B. � Listen to check your answers. Then practice with a partner.

KeikoI have to wear dressy clothes a lot because of my work. I wear a skirt andjacket to work every day. I need to buy more casual clothes for weekends.Once in a while, I wear casual clothes to work. On special occasions, I usuallywear a dress and high heels. In the summer, I wear shorts once in a while.

1 . Does Tom like to wear casual clothes? Why?

2 . How often does Tom wear sweatshirts?

3 . When does Tom wear his fleece jacket and boots?

4 . How often does Tom wear a suit and tie?

5 . What does Tom wear in the summer?

3924_Icon_INR_01-03_p00S-00T 12/25/07 11:06 AM Page T

Review of Introduction 1–3 T

FIVEFIVE

FIVE

FIVEFIVE

FIVE

33 GAME

A. Look at the picture for two minutes. What are the people wearing? What are they doing?

1.

2.

3.

4.

5.

6.

7.

8.

B. � Cover the picture. Listen to the questions and write your answers.

3924_Icon_INR_01-03_p00S-00T 12/25/07 11:06 AM Page U

UNIT 1 1 Small talk2

Small talkSmall talk

11

111

B. REPORT. Tell your classmates about your discussion.

VOCABULARY: Small-talk topics

A. DISCUSS and DECIDE. Work in a small group. Discuss the questions below.

1. What is small talk? In what situations do people use small talk?

2. What topics are appropriate for small talk? Inappropriate? Add the topics in the box to the chart.

3. Do you enjoy small talk? Why or why not?

4. What small-talk topics do you usually use?

SMALL-TALK TOPICSNot appropriate Sometimes appropriate Appropriate

bad habits the news the weather

vacation plans your family politics religion TV shows

UnitUnit

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UNIT 1 1 Small talk 3

LISTENING: Nice day, isn’t it?

A. � FIRST LISTENING. Talk with a partner about what you see in the picture. Then listen to three conversations. Write the topics the people talk about. Use words from the box.

B. � SECOND LISTENING. Listen again. What mistakes do the speakers make? Match each conversation with a mistake.

C. � ROLEPLAY. Listen and practice the conversation with a partner. Then roleplay the rest of the conversation.

22

Mistake

Conversation #1 a. He/She doesn’t ask enough questions.

Conversation #2 b. He/She brings up a topic that is not appropriate.

Conversation #3 c. He/She brings up a topic other people are not interested in.

d. He/She doesn’t give other people a chance to speak.

A: Nice day, isn’t it?B: It’s wonderful! I’m going away for the weekend, so

I hope it stays nice. Have you been to JonesBeach?

A: Jones Beach? That’s on Long Island, isn’t it?B: Yes, that’s right.A: I’ve never been there. Actually, I’m more of a city

person than an outdoors person.B: You are? What do you think of the new art museum?A: Well, . . .

CONVERSATION STRATEGY: Starting and continuing conversations

Nice day, isn’t it? Have you been to ? What do you think of the ?

Topics

Conversation #1

Conversation #2

Conversation #3

familypolitics

salarysports

TV showsthe weather

3924-4_Icon_Bk3_U01_p002-007 12/25/07 11:25 AM Page 3



POSITIVE QUESTIONS ANSWERS

B. GET IT RIGHT. Complete the conversations. Then practice with a partner.

C. YOUR TURN. Turn to page 82.

33 LANGUAGE FOCUS: Tag questions

Nice day, isn’t it? Yes, it is. or Actually, I don’t like this heat.Great movie, wasn’t it? Yes, it was. or Actually, I don’t like action movies.Peter’s coming tomorrow, isn’t he? Yes, he is. or No, he isn’t. He’s coming on Saturday.The bus stops here, doesn’t it? Yes, it does. or No, actually. It stops over there.

NEGATIVE QUESTIONS ANSWERS

You don’t smoke, do you? No, I don’t. or Actually, I do.That wasn’t very good, was it? No, it wasn’t. or Actually, I thought it was great.They’re not leaving tomorrow, are they? No, they aren’t. or Actually, they are.

Note: Disagreeing by saying “No, it wasn’t” or “No, I don’t” can be considered rude. Use actually, and give an explanation for your reason tosoften your answer.

Don’t even go there! = I don’t want totalk about that!

IDIOM

1. A: Terrible day, ?B : , .

I’m going to spend the afternoon at the movies.A : That new Brad Pitt movie’s opening today,

?B : Yes, and I’m going to be first in line for a ticket!

2. A : The people from the main office aren’t arrivingtomorrow, ?

B : , ,I’m afraid. You’ll have to stay late to finish yourreport.

A : That’s okay. But we don’t have to work thisweekend, ?

B : , .But only in the morning.

3. A : Have you been to the Blue Room?B : That’s that new nightclub,

? No, I’ve never been.

4. A : The final exam was really hard, ?B: Don’t even go there! That test was terrible!A : You don’t think you failed it, ?B: Actually, .

Pronunciation practice:Intonation in tag questions.Turn to page 86.

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44 READERS’ FORUM

A. BEFORE YOU READ. Look at the title of the article. What do you think the article will be about?

SMALL TALK? It’s a Big Deal!Judy Green, the CEO of a

high-tech company, is inher early 30s. This is what she isthinking:

“A is for animals. B is forbasketball. C is for cab ride. D isfor . . . .” Is she at home with herthree-year-old child? No, she isat a very important businessfunction—along with many ofher most important clients andmembers of competing companies.

“You know, all day long I feel veryconfident about what I do in business,” saysJudy. “But when it comes to entertainingclients or attending functions, I go to pieces.I’m so nervous. The ‘A is for animals’ is onetechnique I use to help me with small talk. Ithink of the letters of the alphabet, andthen I think of a topic starting with thoseletters. Then I ask questions about thosetopics.”

There are many people like Judy. Highlysuccessful in the workplace, when they haveto perform socially, they are not so efficient.“Today, how you appear in social situations isextremely important,” says Los Angeles-basedimage consultant Belinda Ford. “When youare at a business function, you are sellingyourself and selling your company. Soundingawkward or appearing shy does not send theright message.”

In terms of building a career,your performance in a socialsituation can be crucial.“Where do you network withthe people who are likely tooffer you a position at anothercompany? At industry meetingsand social events,” Ford goeson. “Being a good schmoozermakes you much moremarketable.”

Fortunately, help is available.There are several excellent books on thetopic. Consultants like Belinda Ford are alsoavailable for sessions. “You invest in yourbusiness attire. Why wouldn’t you invest inyour business manner?” says Ford.

Here are some other techniques thatBelinda Ford recommends:

• Listen to people.• Ask leading questions. These are

questions that require a response, suchas “Nice day, isn’t it?” or “Did you seethe baseball game?”

• Many people feel just as awkward as youdo. Don’t be afraid to go up to talk tothem.

“Everybody knows that you didn’t come tothe reception to talk about the weather,”Ford says. “But the weather is one topic thatmost people can comment on. It’s a safetopic that shouldn’t offend anyone.”

B. � READ and DISCUSS. Read the article. Then work in a small group and discuss thesequestions. Report to the class.

1. Why is it important for businesspeople to appear effective—even in social situations?

2. Can you understand why Judy Green feels awkward? Explain.

3. What is the most useful technique mentioned in the article?

4. What are other techniques you know?

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55 LANGUAGE FOCUS: Rhetorical questions

A. � THINK ABOUT IT. Listen and practice. Then match the terms with their synonyms.

66 VOCABULARY EXPANSION: Business terms

B. GET IT RIGHT. Complete the conversations with rhetorical questions. Use the facts in the box for ideas. Then compare answers with a partner. Answers will vary.

It takes 17 muscles to smile and 43 to frown.

Only apes, humans, and koala bears have fingerprints.

Cats sleep on average 16 hours a day.

Belly-button piercing began in ancient Egypt.

Rhetorical questions generally do not require an answer. These questions are used to:

1. To catch someone’s attention 2. To be knowledgeable and convincing*

A: Did you know that many people find small talkdifficult?

B: I’m not surprised.

A: Are you aware that the elephant is the onlyanimal that can’t jump?

B: Really? How interesting.

What’s the best way to learn English? By watchingmovies.

Where is the best place to network? At socialevents.

*Note: In this case, the person answers his/her own question. Thiskind of rhetorical question is often found in written English.

1. A: Did you know that ?

B: How interesting. Where did you hear that?

2. A: Are you aware that ?

B: Really? I had no idea.

3. A : ?

B: Really? That’s fascinating.

4. A : ?

B : Wow! I didn’t know that!

1. CEO

2. marketable (adj.)

3. network (v.)

4. position (n.)

5. schmoozer (n.)

6. function (n.)

a. someone who is good at talking and meeting with people

b. job

c. most senior manager

d. make business connections

e. easy to sell

f. party for a special occasion

B. PAIR UP and TALK. Ask a partner questions using some of the business terms above.

Examples: Are you a good schmoozer? Why or why not? What kinds of functions do you like to attend?

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A. COLLECT IDEAS. In the diagram below, make notes about surviving a business function.

B. PAIR UP and TALK. Share your notes with a partner. Combine your lists.

77 WRITING WORKSHOP: Surviving your first business function

Surviving your firstbusiness function

Appropriate topics to discuss with . . .

The CEO New colleagues

The weather How to network

Topics to avoid

Salaries for people in your position

Small-talk techniques and strategies

A, B, C technique

Rhetorical questions you can useHow do new employees survive their new jobs? By

being good schmoozers!

C. WRITE. Write a guide for new employees for how to survive their first business function. Choose a creative title. Use rhetorical questions to make your writing interesting.

Title:

Introduction:

Details:

Conclusion:

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¼ÙŒàÃÕÂºàÃÕÂ§ Donald Freeman Deborah Gordon ... · Salvador, Brazil; Dr. Nicholas...

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