Untangling the customer journey

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UNTANGLING THE CUSTOMER JOURNEY WITH MARK W. SCHAEFER AND BRIAN SOLIS

Transcript of Untangling the customer journey

Page 1: Untangling the customer journey

UNTANGLING THE

CUSTOMER JOURNEY

WITH MARK W. SCHAEFER AND BRIAN SOLIS

Page 2: Untangling the customer journey

UNTANGLING CUSTOMER JOURNEYS

In this special video presentation, marketing authors Mark W. Schaefer and Brian Solis take a deep dive into next-level marketing: Engineering Customer Experiences.

Page 3: Untangling the customer journey

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