Unpacking Digium's Switchvox
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Transcript of Unpacking Digium's Switchvox
Digium Confidential
2M+ downloads for 2012
83,000+ registered asterisk.org members
68,000+ forum users
34,000+ forum topics
109,000+ forum posts
900+ active contributors
9800+ developers over the lifetime of the project
Worldwide Asterisk deployment in 170+ countries
Dedicated Industry Events:
- AstriCon for Asterisk Developers and Users- Asterisk World for Business users
The AsteriskCommunity
SMB Appliances
• Switchvox 80
• Switchvox 310
• Switchvox 360
• Switchvox 380
Enterprise Appliances
• Switchvox 450
• Switchvox 470
The new appliances include a faster processor, more memory, a smaller footprint (2U High) and are designed for midsized business applications. Customers can upgrade between the existing appliances and the new appliances. The same software is supported.
Switchvox Appliances
• Reliable on-site appliances for SMBs
• Fully supported by Digium
• Simple upgrade path between models
• Easy migration path between Cloud/Premises
• Redundancy Options Available
• Supports Digium Telephony Modules/Gateways
Switchvox Appliances
Designed for SMB market
Small form factor
Green design
Updated Technology
Competitively Priced
More Choices
Advantages of Switchvox Appliances
Switchboard Layouts
New Contact CardsVoicemail Widget
Notifications Dial Pad
New Switchboard with 6.0
Available Third-party Apps:
• Salesforce.Com
• Firefox Firedialer
• Google Chrome Dialer
Extend your phone system
Game-Changing Fixed Mobile ConvergenceWork where and how you want to work
•Converge up to 5 phones with your Switchvox extension at no additional cost•Maintain your presence no matter which phone you are using•Supports any phone and connection – VoIP, analog, and mobile•The InCall Menus allow for seamless transfers and recording of calls from any phone
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Digium Confidential
• Switchvox Softphone for iPhone and Android
• Make calls over WiFi or LTE
• All the power of a desk phone on your mobile
• Status
• Contacts
• Voicemail
• Call Rules
• Reporting
Switchvox Mobility
•See logs on all of your call and types of services
•Export log data to Excel or in an XML-friendly output
•Easily integrate with the API
•Automatically trigger events based on log/report data
•Staff your queues based on detailed reporting information
Switchvox Reports and Logs
• Easily schedule call recordings
• Allow users to record on-demand
• Automatically export recordings to another server
Call Reporting
• Available Third-party Apps:– Salesforce.Com
– SugarCRM
– Google Maps
– Switchvox Notifier
– Firedialer
• Developer-friendly Extend API available for other third party-application integration for Switchvox and the Digium Phones (App Engine)
• AsteriskExchange
– Switchvox Apps Category
Extend your phone apps
Conferencing Every user can have their own conference #
Video Calling Supports HD Audio and Video Calls
Chat Built-in XMPP Server/Client
Presence See co-worker’s status
Unified Messaging voicemail to email
Collaboration
Customizable Call Queues
Flexible Call Routing Options
No extra licensing per queue agent/manager
Detailed Reporting
Built-in Call Queues/ACD
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Digium Confidential
•Highly flexible IVR Editor
•Supports multiple sound prompts and languages
•Easily integrates with the API to trigger events in third-party applications
Interactive Voice Response
Supports various network installs:
No touch installation
Auto-provisioning (One-touch)
Most secure installation
Easiest Set-up
• Digital T1/E1/PRI TDM to SIP Appliances– Built from the ground up
– Fan free design
– Rack mountable (single appliance or 2 side-by-side)
– Fixed port
• Asterisk based
• Digium GUI for Management
Models:
– G100 – Single T1/E1
– G200 – Dual T1/E1
Gateway Series Products
For more information, visit:
www.digium.com/switchvox
“The more I researched Switchvox'scapabilities, it looked too good to be
true. In two weeks we were sold.”
Dan Ribar, CIO1st Guard Corporation