Unlock new opportunities · Title: Microsoft PowerPoint - Amadeus Hotels Sales Presentation Author:...

© copyright 2005 - AMADEUS Travel Technology Group S.A. / all rights reserved / unauthorized use and disclosure strictly forbidden

Travel Agencies

Unlock new opportunities


Let us SHOW YOU The Value of Amadeus Hotels to your business

©copyright 2005 –NTA MARKETING Oct. 2005 AMADEUS Travel Technology Group S.A. / all rights reserved / unauthorized use and disclosure strictly forbidden

What other travel professionals say:

“We work consciously on hotel bookings for our customers, and it has paid off. It takes no longer than 30 seconds to ask the question and book a hotel. Those seconds improve the profitability of that trip by up to 50 per cent.

We book nearly all our domestic hotels through the Amadeus system.”

Thomas Ivarsson - Ark Travel Gävle


What other travel professionals say:

“The decision of booking ground services through the Amadeus GDS was taken because we realized that we saved significant processing time and in many cases, we obtained better rates. Furthermore, we did not have the problem of waiting for the confirmation and could reduce our response time to customers“

Valeria Castillo, Operations Supervisor - Turismo Pecom (Argentina)


Today, it feels a bit like…

Too much time…• spent looking at brochures or

surfing on the Net for the right hotel or lowest room rate

• integrating back office information

• switching between different applications and retyping

• getting your commission

Not enough time…• servicing high contribution

customers

• selling!


Amadeus Hotel Reservation

It’s all about

• New revenue streams…

• Quick and easy, sell faster…

• Large choice of content…

• Looking for the best rates…• Accurate and reliable data and reservations…

• Flexible bookings…


New revenue streams…

• Direct revenues

• Incentives

• Service fees

• Indirect revenues• Efficiency gains

A small effort per employee gives great results!


New revenue streams…

Net Trans Active Commission provides a fast and efficient tool, at a low price, in order to increase the commission payment due

More money!• Others have gained 40+%Faster payment!• In 90, not 180 daysAt lower cost!• Reduced internal cost of handling

follow-up etc.• E.g. 70% down on banking

chargesNegotiating power!• Detailed online, up-to-date

reporting

Berg-Hansen case:

• 43% increased commissions

• $ 70 000 reduced cost per year

• Vastly improved management data

• 15% improved year end result!

CWT case:• 40+% increased commission• Reduced cost in banking

• Commission data fully integrated in Back Office system


Quick and easy, sell faster…

Via the GDS• Instant Confirmation• High Yield• Least number of

keystrokes for hotel search & reservations

• Security to view negotiated, client and promotional rates

• Print-out of itinerary

Manual• Time consuming (24 hour

reply time)• Low yield• If the hotel is sold out, you

have to start all over• Contact your client again

and again for alternative offers

• Lose out on other potential business



(Source: Hermes Research 2004, Latin America).

Convert your phone bookings into Amadeus bookings!

• Booking a hotel via Amadeus is on average 61% faster than using the phone of fax

• This represents an average 6.5 minutes reduction in hotel booking time !

Moving 1,000 hotel bookings from phone to Amadeus Selling Platform can save the travel agency on average 110 hours = almost 14 man days !

Hotel in Selling Platform GUI versus phone and Internet



Mid Office

In the mid office

Hotel bookings follow same flow as flights

Integrated invoice, itinerary & e-mail

Hotel bookings data exported for commission clearing

Back Office

In the back office

Hotel bookings fully integrated into reporting in same way as flight bookings

Point of Sale

In the front office

Powerful search tools (eg Points of Reference)

Maps and multimedia

Integration into PNR(confirmation number)

Seamless integration


Large choice of content…

– Additional content integrated in Amadeus and growing every day !

– GGHTL NEW – list of newest content loaded on Amadeus

– Do you book hotels that are not in Amadeus? We can help getting them available through Amadeus

Your benefit : meeting your demands with more content and satisfying today’s travellers’ expectations


Looking for the best rates…

Despite popular opinion the best rates are not always to be found 'online' or by calling the hotel directly:

• 92% of times Amadeus had better rates than those to be found by calling the hotel directly

• 62% of times Amadeus had better rates than its nearest online 'merchant' competitor

• 38% of times Amadeus had better rates than major online wholesalers

• Amadeus even beat hotel own-branded websites on rates58% of times

(Source: Hermes MC 2005 Hotels Availability & Rates Survey)


Looking for the best rates…

Amadeus Best Available Rate guarantee (B.A.R) program secures that the published rates loaded in Amadeus are on par with published rates available through other channels.

Look for the BAR indicator:in GUI

= in cryptic

116 hotel chains and more than 40000 properties participate in the B.A.R. program(as per April 2008)


Accurate and reliable data andreservations…

• Dynamic Access provides real time information for more than 80% of properties in Amadeus

• 99% of the bookings are made for properties with Dynamic Access

• 100% reliableand up to date informationon rates and availability, as well as accurate andreliable reservations


Accurate and reliable data and reservations…

• On room availability Amadeus beats it's nearest online competitors by between 23% and 33% when looking at leading hotels in top city destinations.

• Availability shown on Amadeus was equaled only by phoning the hotel company directly.

(Source: Hermes MC 2005 Hotels availability & rates survey)


Flexible bookings…

A recent study shows that on Amadeus :76% of available rates allow cancellation right up to 24hrs before check-in, compared to just 20% on online wholesaler sites 40% on online 'merchant' sites and 52% on hotel own-branded websites.

(Source: Hermes MC 2005 Hotels Availability & rates Survey, on 1000 hotels in 20 cities across 5 continents)

Amadeus offers more flexibility than other electronic booking channels when it comes to cancellation/ modification of hotel bookings - especially important for business travelers :


Matching customers needs

= Peace of Mind

PNR / BOS Integration=

Time saving

Cost & time savings= Increase Profits

Reliability & accuracy= Confidence

Photos & Maps= Look before you book

NetTrans=

Securedrevenue collection

More Properties

=Power

Shopping

Amadeus Hotels

IntegratedWorkflow

Rates

Multimedia

Customer Service

Content

Commissions

ProductivityTools

Amadeus Hotel Reservation –matches your needs


Amadeus Hotel Reservation is G R E A T

Global coverage & content

Rate diversity & parity for over 40000 hotels

Extra revenue for travel consultants

Accurate & reliable reservations

Technology to enable quick and easy bookings


Amadeus Hotel Reservation:

- designed to support your business,

- enabling you to increase profitability

- and build customer loyalty !


If something is not offered…

…it will not be sold!

Therefore….

Something important to remember


…automate your offering.

Amadeus Cross-selling and Quality Control Toolwill automatically remind you for hotel offering for overnight stays.

– Increased revenues– Increased customer service

Don’t miss out on your revenue opportunities!

Unlock new opportunities · Title: Microsoft PowerPoint - Amadeus Hotels Sales Presentation Author:...

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