University of Nigeria Utilization in...University of Nigeria Research Publications AGBOGU, Obiora...
Transcript of University of Nigeria Utilization in...University of Nigeria Research Publications AGBOGU, Obiora...
University of Nigeria Research Publications
AGBOGU, Obiora Okezie A
utho
r
PG/M.Sc/02/33392
Title
Manpower Utilization in the Federal Civil Service: A Case Study of the Feral Ministry of Education Enugu
Facu
lty
Social Sciences
Dep
artm
ent
Public Administration and Local Government
Dat
e
September, 2005
Sign
atur
e
POWER <. , UTILIZATION 1~ THE FEDERAL CIVIL :...
, a .
RVICE: A CASE STUDY OF THE FEDERAL MINISTRY
OF EDUCATION, ENUGU.
BY
AGBOGU, OBIORA OKEZIE
PG/MSc/02/3 3 3 92
(PRESENTED 1N PARTIAL FULFlLMEN' 1' OF TI-
REQUIREMENT OF THE DEPARTMENT OF PUBLIC
iDMINISTRAT1ON AND LOCAL GOVERNMENT FOR THE
1WAR.D OF MASTER OF SCIENCE DEGREE 1N PUBLIC I, i" DMINISTRATION OF THE UNIVERSITY OF NIGERIA,
NSUKKA)
! . 8 . .I- ! . .. SUPERVISOR: DR. B. C. NWANKWO
. t " , I ) SEPTEMBER 2005
CERTIFICATION
1 5 i I ~ ~ b o ~ u , Obiora Okezie (Rev. Canon), a postgraduate student in the 1
l~epr t rnent of Public Administration and Local Government with the I
J~e~is t ra t ion Number PG/MSc/02/3 3392 has satisfactorily completed ihf
!requirements for research work for the award of the Degree of Master of
p7&%&bfypFT
Dr B. C. Nwankwo (Supervisor)
S,.
To my God and my very supporlivc wife Mrs A. N.C. Aybogu and
hildren, Chukwukadibia, Chukwudumebi, Chimzulukeme and
hiemelie.
ACKNOWLEDGEMENT . . I t My gratitude goes to the Almighty God who saw me through this course despite the 1 1 9 very difficult period through which I urdertook this course. 1 find it difficult to believe that 1
>am the one writing this project rcport for I never knew I would. This is another testimony of e the faithfulness of our God. Just trust liim and you will see the difference.
My special thanks will also go to my Supervisor, Dr U. C. Nwankwo, who was
always ready to listen to my demands even on the telephone. I-le would read through my
work at any odd place 1 light upon him and offer his advice without raisi~lg any eyebrow.
And even when found me being too slow, he chided me to ensure early completion of the
work.
I also thank Sir and Lady Eric Amobi who always harboured me at Nsukka any time
I came for the course and fed me sumptuously. They made my day each time I was around
not minding my boarderings. I
I also thank Dr Bob N. Agbogu who provided me a lab top Conlputer that has eased
.:the work tremendously. i : El Finally, I tllank my beloved wile and children who slwwed a great deal of
I! :;understanding while the course lasted.
May God bless you all!
AGDOGU, Obiora Okczie (Rev. Canon) DBPAK'TMEN'I' 01; 1'U DLIC ADMINISTRATION AND LOCAL GOVEIWMENT U.N.N.
ABSTRACT
It is a known fact that no country can develop without raising the level of literacy in
it. Therefore, any country that toys with its education is calling for trouble which may
eventually swallow it.
Governments at all levels i.e. at the Federal, State and Local levels are therefore
advised to not only enact policies in this sector but also carry such policies to their logical
conclusion. 'I'his requires adequate provision of funds at the educational sector, ensuring that
the right calibre of staff is employed at the various sectors of the economy and insisting on
adequate remuneration in all the sectors of the economy:
TABLE OF CONTENTS
.................................................................................. ITLE PAGE.. , i I
0 a .......................................................................... APPROVAL PAGE.. -11
... I .. ............................................................................... DEDICA IION.. ,111
................................................................... ACKNOWLEDGEMENT.. iv I
................................................................................... I ABSTRACT.. ,v
r T E R I: INTRODUCTION
INTRODUCTION.. ................................................................... .l . . .............................................. BACKGROUND '1'0 'THE STUDY;. . 3
STATEMENT OF 'THE PROBLEM.. .............................................. .7
OBJECTIVES OF THE STUDY ...................................................... 8
................................................ SIGNIFICANCE OF THE STUDY.. .9
SCOPE AND LIMITATIONS OF THE S'TU.LlY.. ................................ .10
ASSUMPTIONS OF TI-IE S'I'UDY.. ................................................. 1 1
CHAPTER 2: LITERATURE REVIEW AND RESEARCH METHODOLOGY I.
2 . 1 LITERATURE REVIEW.. ............................................................ .12
2.1.2 IDENTIFIED GAP IN LITERATURE IEVEWED.. ............................ ..34
i 2.2 HYPOTHESIS.. .......................................................................... ..35
i.2.3 OPERATIONALIZATION OF 1'1-IE KEY C0NCEI"I'S IN THE HYPOTHESIS..35
2.4 THEORETICAL FRAMEWORK.. .................................................. .37 vi.
P ... i.4.1 APPLICATION OF THE THEORETICAL FRAMEWORK TO THE STUDY 37 )i
.......................................................................... 2.5 METHODOLOGY 39 . .
................................................................. 2.5.1 SAMPLING TECHNIQUE 39
.................................. 1.5.2 INSTRUMENTS USED FOR DATA COLLECTION 39
. . ........................................................ p.5.3 METHODS OF DATA ANALYSIS 40
I
I
3.0 MANYOWEK DEVELOI'MEN'I' AND UI'ILIZATION IN PUBLIC SECTOR
.......................................................... ORGANIZATIONS IN NIGERIA 41
3 .I . CONCEPTUAL EXI'LICA'TION OF MANPOWER DEVELOPMENT .............. 41
............................................ 3.2 FOKMS OF MANPOWER DEVELOPMENT 43
............................................................................... 3 .2.1 RECRUITMENT 43
.................................. ............................................... . 2.2 PLACEMENT ; 45
3.2.3 TRAINING ...................................................................................... 48 1 . 2.4 UTILIZATION AND RETENTION ........................................................... 49 1;
r . 3 MANPOWER MANAGEMENT AND PRODUCTIVITY IN THE FEDERAL
1 MINISTRY 01; EDUCATION W II'H IiMI'kIASIS ON ENUGU ...................... 50
4.0 DATA ANALYSIS AND FINDINGS ...................................................... 52
4.1 DATA ANALYSIS AND DISCUSSION OF FINDINGS ............................... 52
I 4.1.1 POOR QUALIFICATIONS .................................................................. -53 I b.1.2 POOR INCENTIVES TO HIGHER PRODUCTIVITY .................................. 55
4.1.3 AUTHORITY IN THE MINISTRY DOES NOT FLOW FROM 'TOP TO
BOTTOM ...................................................................................... -57
1.2 IMPLICATIONS OF FINDINGS FOK ADMINISTRATIVE EFFICIENCY ........ .60
5.0 SUMMARY. IUXOMMENDA1'IONS AND CONCLUSION ......................... 66
vii
1
................................................................................... 15.1 SUMMARY -66 1 . * ;
.................................................................. 15.2 RECOMMENDAIIONS.. -67 > ' 15.3 CONCLUSION.. ............................................................................ ..68 I
1.0 CHAPTER ONE INTRODUCTION
1.1 INTRODUCTION
Utilization of human resources is a very important concept
which ensures efficient production of commodities. Nothing can ever work
properly when any of the factors of production, to wit, land, labour. capital.
enterprise, is utilized inefficiently. These factors of production are so
important that actually care must be taken to use them in the right
combination that will ensure maximum production at the least price. This is
the bane of developing countries. Such countries try all sorts of things in
their bid to improve productive capacity. The most disturbing of them is the
reduction of labour in the face of rising unemployment level in the economy.
If one can take Nigeria as an example, a lot of inefficiency in its productive
capacity can easily be highlighted. In spite of the number of higher
institutions in the country and the unprecedented number of high level
manpower they turn out every year, the growth rate of our productive
capacity can best be described as stagnant and to a very large extent
negative..
The Ajaokuta steel plant which was commissioned in 1978 with a lot of
funfair is yet to take off, what with the sacking of the Chief Executive as
much as three times in five years. This means that between I978 and 1983
the outfit has seen three different Chief Executives. At a point, the
government found that the safest thing to do was to close the place down.
Also each successive government has had to grapple with the energy
production in the country. Huge sums of money have been sunk into that
sector with less than commensurate returns. The present Obasanjo
administration in the country has changed the Board of the organization two
times within its first four years in office. In one of these changes the former
Minister of Energy and Steel was made the Chief Executive of the
organization while the Chief Executive was made the Chairman of the Board
of Directors. One can only imagine the effect of this on the institution. Again,
the Late Bola Ige, a lawyer, was the Minister of Energy and Steel and a lot
of funds were sunk into it. That was the time Nigeria had the worst power
outage ever recorded in the history of the country. The lack of maintenance
of machines has - observed the House of Representatives Committee on
Power and Steel. - made electricity generation in the country epileptic. The
Chairman of the Committee said, "The power stations need repair and
overhaul. Some are overdue by fifteen years and if resources are available,
definitely NEPA has the manpower to make power availablen (Newswatch
Magazine, December 27, 1 999).
There is from time to time such gruelling fuel scarcity in Nigeria that is the i sixth largest producer of crude oil in the whole world that movement from
place to place becomes almost impossible. This is because the Turn Around
Maintenance (TAM) of our Refineries is many years behind schedule
(Newswatch Magazine, July 15, 1996). Even if we do not talk of shutting
down the Refineries for TAM, they operate below 50% of their installed
capacity most of the time.
The vehicle assembly plants in the country on their own part are functioning
in fits and starts. Some of them like the Vox Wagen of Nigeria Plc. have
completely folded up. Even the Peugeot Automobile Nigeria Ltd. has
remained an assembly plant for close to three decades of its existence in
the country. Our myriads of engineers not withstanding, we are not able to
have one made in Nigeiia car. All that we do in Nigeria is riding cars
produced in other countries. L
This is also true of the Bottling Companies in Nigeria. The Nigerian Bottling . .. . . .
Company makers of Coca Cola, Fanta Orange, Sprite, etc. only dilute the
imported mixed blends of these shades of drink. No Nigerian employee of l! >,
the company knows the formula for the mixture of any of these blends. How
can we develop when we remain consumers without becoming producers?
The researcher is at pains to understand the aims of our policy makers in , -
this direction. The much talked about technology transfer seems more of .
paper work than anything to be pursued to its conclusive end. Does
technology transfer rest only in the change of the school calendar (this has
been done up to at least two times) and the school system with reducing the r ' . age of entry into the school system? What was the original intension for
JS3 graduates who cannot continue into the senior secondary level? How
far has that been achieved since the inception of that system? It is
impossible to have the right people at the right jobs unless one addresses
these issues.
1 .I BACKGROUND TO THE STUDY
In his article, "Basic Concepts and Principles of Manpower Planning", Dr. B.
C. Nwankwo (2000) opined that "it is, therefore, safe to claim that human
resources are about the most important of the three essential resources of
an organization. The other two being financial and material resources". He
also sees human resources as "the highest asset of any organization,
because no matter the amount of capital invested in an organization, its
success or failure depends on the quality of people who plan and execute
its programmes". In other words, if the people who plan and execute the
I programmes in an organization are of high quality, the organization will be
prosperous. But if the people who plan and execute its programmes are of
, poor quality, the organization will not prosper and might even collapse.
! That is why our problem in Nigeria is enormous. Nothing seems to be t
1 working in the country. Pick up your telephone, it is either dead or you are I
I
I eavesdropping on someone else's conversation or at best you will hardly I
I hear the person at the other end of the line. The National Electric Power
Authority (NEPA) is epileptic in its energy supply to the nation. The Ajaokuta
Steel Company has not taken off after more than three decades of its being 1
commissioned. In a country where there are over forty full fledged
universities and almost the same number of polytechnics and nearly all
having a Faculty of Engineering, our roads are at best, the quickest way to
commit suicide.
Does it then mean that the Federal Ministry of Education cannot articulate a
meaningful educational policy in the country and execute it to such an
extent that the entire country will be the happy for it? Majority opinion
believe that it is possible for the Federal Ministry of Education to formulate
very good educational policies and actually execute them very well for the
overall growth of the country, the reasons being adduced for the present
state of things are : -
I. POORLY ARTICULATED POLICIES : At the Federal Ministry of
Education, Enugu there is the claim that educational policies are
poorly articulated because of insufficient exposure of policy
formulators to contemporary policy issues. There is the claim of
inadequate funds that limits the possibility of organizing workshops,
seminars or even sending some staff to the ones being organized
locally or internationally. This makes the staff continue to do things
the old way. This may not necessarily be the. best in contemporary
settings.
2. INEFFICIENT ADMINISTRATION : The administration at the Federal
Ministry of Education, Enugu is said to be a little bit high handed.
Staff welfare is neglected so much that there is open grumbling
without anyone showing any iota of interest. People who are involved
in a vehicle accident in the course of discharging their duties are left
to fend for themselves and when they are discharged from the
hospital, the bills are left for them to settle. This obviously affects the
moral of the staff.
3. LUKEWARM TECHNICAL STAFF : The workers at the Federal
Ministry of Education, Enugu are said to be complacent,
non-committal and Lassez faire. They find it difficult to get into a job
and complete it at the scheduled time. There is a high rate of
absenteeism and flimsy excuses to stop work. This naturally affects
any job on hand. Sometimes the Ministry is forced to contract out
policy execution to some 'foreign' consultancy firms in order to meet
deadlines. Yet there is no concerted effort on the part of the powers
that be to find out why this is happening in an establishment that is
expected to formulate educational policies that will help the country
move fotward.
IRRELEVANT EDUCATIONAL POLICY : The rate at which males
drop out of schools in the Eastern States, especially the lgbo
speaking areas of the State does not borderthe Ministry. Again, of
what use is the first three years in the secondary school? One only
wonders the relevance of that first three years in the secondary
school. Is it just to prepare the children for entry into the Senior
Secondary School as a pre - requisite to getting into the university?
Or to put it another way, must every student who gets into a
secondary school eventually be found in the university? The policy
formulators have refused to address these issues. They are not
interested in the fact that the schools are dilapidating and that the
standard is falling so much in education.
INADEQUACY OF FUNDS : The Federal Government, on its own
part, is not interested in the rate at which the standard of education
is falling in the country. It is not interested in what is happening to
education nor how the sector is fairing. What with the non payment
of salaries, non provision of research funds, and the dearth of
books, the government finds these not to be significant. How then
can it provide funds to execute policies.
*. 1.3 STATEMENT OF THE PROBLEM
. C, '
i 'It is, therefore, safe to claim that human resources are about the most i ,.
important of the three essential resources of an organization. The other two 1 ; being financial and material resources", Nwankwo (2000). Thus every
organization highly depends on its human resources for its progress i.e. if E , . $. the people who plan and execute its programmes are of high quality, the e; .:
organization will be prosperous, while the reverse is true if the people who
plan and execute its programmes are of low quality. That is why it is very
,: 1 difficult " to understand the happenings in Nigeria with its high yearly turn out I. t,
of highly qualified manpower from its more than forty universities and 1 .
polytechnics almost of that number and yet nothing is working in the
1:. country. What can be said to be the reason for the plane crashes in the
country. The railway which used to rank very high in long distance haulage I
I of very heavy equipments even before the Nigeria - Biafra war has
grounded to almost becoming nonexistent today. Long distance haulage of
heavy equipment and mass movement of people has become costly and
even to a large extent very painful and frustrating. What can be the reason
for all these? Is it because the human resources in the country is
substandard or is it due to wrong application of available productive
resources, more importantly human resources.
The researcher is not interested in whether the government is able to
provide money to maintain these facilities or not. He is not even interested
in whether enough manpower to man these facilities is being generated in
the country. The researcher is only interested in finding out how the
available manpower in the country is utilized. Hence he wants to know the
manpower utilization in the Nigeria Civil Service - A case study of the
Federal Ministry of Education.
This will enable the researcher know whether the facilities are not working
because the human resources that plan and execute these projects are of
the right quality or not. When unqualified personnel plan and execute
programmes, the programmes are likely to fail.
1.4 OBJECTIVES OF THE STUDY
This study intends to investigate manpower utilization in the Nigeria Civil
Senrice using the Federal Ministry of Education, Enugu as a reference point.
Specifically, the study intends to: - - 1) determine the qualification needs of the various posts in the ministry.
2) find out the experience required to occupy the various posts in the
ministry.
3) find out how the vacancies in the ministry are filled.
4) know the work environment in the ministry.
5) know the flow of authoritv in the ministrv.
F
E !assemble already manufactured vehicles. They have not been able to I
i articulate and manufacture any vehicle that is purely for Nigeria. The air
nditioners we use in the Nigeria are packaged abroad in an environment
at Is very much different from the one that it will be used in. This study will
able the government reverse the situation. Gross under utilization of
ntific and technological manpower is not unique to Nigeria. It is common
.developing countries (Evan, 1969; Eisemon, 1974; Moore, 1980; Bennell,
e firms also will gain as productivity will increase. This will most probably
uce the unit cost of the products. When the unit cost is reduced, the unit b I
will also be reduced. From the above reasoning for the gains accruing
overnment, it is obvious that the individual firms will gain tremendously.
kwill make competition favourable to the firm. This is likely to generate
re sales for the firm and hence more profit thereby making the firm smile
e workers themselves will gain as there will be job satisfaction. This will
ake the worker to put more effort and hence productiv~ty will increase. As
e firm generates more revenue, more incentives can be given to the
rworker in terms of extra pay, chauffer driven vehicles, furnished houses, etc.
I 1.6 THE SCOPE AND LIMITATION OF THE STUDY
This study looks into the manpower utilization in the Federal Ministry of
Education. It does not consider the manpower requirement of the ministry. It
Is not interested in the various posts in the ministry. It is rather interested in
the utilization of the available manpower to engender higher productivity in
the ministry.
, The study is limited to a large extent by finance as only the Federal Ministry
' I 0f.Education in Enugu is studied. Nigeria is made up of thirty-six States and
j~nugu State is just one out of the thirty-six and the result may not
[representative of the entire country. Again. Federal Ministry of Education
nnulates the Educational policies of the government and even implements
m, yet there are other stake holders in the productive sector whose input
not be wished away. Such stake holders' influence in the utilization of
productive resources need to be studied in order to get a more balanced
a of the actual goings on in the utilization of human resources. In other
rds studies should be held in the Federal Ministries of Works and
owing, Solid Minerals, Health, Transport, Mines and Power, to name but a
k, This research did not cover those Ministries.
2.0 CHAPTER TWO LITERATURE ,REVIEW AND
IESEAIKH METHODOLOGY
2.1 LITERATURE REVIEW
Nwankwo (2000) opines, "every organization needs three main resources to
aurvlve. These are financial, material and human resources. An organization
needs money to pay its staff and to buy essential materials or equipments
Par its operation. The kind of material needed is determined by the nature of
the organization. Maximum production of services offered cannot be
achieved unless the essential material resources are available. Of course,
there is no organization without human resources. Even if an organization
has got all the money and the materials it needs, it must still find capable
people to put them into effective use.
It is, therefore, safe to claim that human resources are about the most
Important of the three essential resources of an organizationw. This is seen
h the light of the fact that none of the other two essential resources can
pera ate on itself. Each needs the human resource to make it active. In other
'Pwwde, no firm can operate without human labour no matter if it has reached p I ,
the highest level of sophistication. This explains why even in the present
dtspensation when the Computer has virtually sacked the human resource !. I I h 1s operation, the Computer still needs the human being to operate it. So
1.5 SIGNIFICANCE OF THE STUDY
The government will benefit when manpower is utilized efficiently. The
I facilities will function more efficiently and sources of unnecessary revenue 1 . ! I
I loss will be plugged. Money will be thus made available for providing more I 1 amenities for the people and the economy will grow. Ukaegbu (1988 p. 35)
1 argues thai'on the specific issue of human resource utilization, dependent
industrialization is primarily assembly in nature and therefore creates limited
employment opportunities (Kaplinsky, 1981). It is also unable to extract the
creative energies of highly skilled technical workers. Here, work is routine,
fragmented, repetitive and monotonous because the technology of I .
I production is so highly-packaged that it makes very little intellectual demand
1 on-em ptoyers.
1 Nlgerian scientists and engineers working in industries especially
I government-owned industries and multinational corporations, Ukaegbu 1 ; '
maintains, express low opportunity to use their skills, training and creativity; j r: I I job challenge is relatively low; and freedom to use their initiative is also very 1 I * I low. Those in the indigenously-owned private engineering
consulting1construction sectors tend to express greater utilization of their
capabilities because their tasks are design rather than assembly in nature.
Nigeria with over three decades of car business only assembles rather than
manufacture cars. A look at Peugeot Automobile Assembly plant in Kaduna,
Anambra Motor Manufacturing Plant in Enugu will tell the story. They only
the human resource which performed all the processes of production before I
Adam Smith's "division of labour and specialization theory" was propounded
can be seen not to be totally absent for production to occur. The most
sensitive Computer cannot operate itself. Neither can a billion naira buy
anything on its own. The human being is still needed to move the naira to
the point where it will purchase either land or equipment needed by the
organization. Again, a human being is needed to operate whatever
equipment the organization has. No wonder Nwankwo (2000) observes that
human resources "are the highest asset of any organization, because no
matter the amount of capital invested in an organization, its success or
failure depends on the quality of people who plan and execute its
programmes". This does not in any way suggest that once there is human
resource that production can go on. But what we are saying is that whatever
happens, the human resource is essential for effective production of
resources.
Louis Ruthenburg (1958), in discussing a growing crisis in apprentice
training, said:
There seems to be a smug assumption going the rounds
that automation, electronic data processing and other
manifestations of technological progress are eliminating
the need for the skilled craftsman. Nothing could be further
from the truth. The skilled worker has always been the
pivot on which every industrial operation turns, and
advancing technology, far from reducing the need for his
services, actually increases [it]. . . . Yet, today, this group
-upon whom, to a large degree, our industrial future
depends-is shrinking at an alarmingirate. Its older members
are dying off and not nearly enough young men are being
trained to replace them. If American industry does not take
steps to reverse this trend, its impact on our entire social,
political and economic structure will be little short of
disastrous. The impact of this trend in Nigeria where skilled
manpower is difficult to come by is only better imagined than
experienced.
This makes it imperative that every organization must be careful about the
quality of staff in its employ. It needs to be sure that each post is occupied
by the most qualified staff. Merit is, therefore an essential element in staff
recruitment and deployment.
Famularo (1 961 ) said:
"Just as many seeds can join to make a full-bloomed field of wheat,
the multiplication of human accomplishments, no matter how small
for any individual, will create an organization-one that is strong in
mind, fearless in spirit. The imposition of unnatural restraints, a
distrust in human dignity, a disregard for human achievement-all
surely lead to enslavement, a life mould from which each of us was
emancipated centuries ago. Time and again we have been living
proof that man, given adequate encouragement, can find in himself
unknown avenues of performance. The most important thing for you,
in your job, is to. bring into play the full potential of all your employees,
whatever may be their station. Whether we speak of a department, a
plant, a local office, or a company, we knbw that actions hang on'
conditions. Little in nature has the buoyancy of the human spirit; it is
as sensitive to you and its environment as the grains which crown the
long, thin wheat stalk. Your job and your challenge is to create an
atmosphere in which your employees, level of gifts not withstanding,
gain positively through their association with you. Those less gifted
individuals will grow taller by the rule and relationship with'those more
gifted. Inch by inch, they reach new heights of development, thus
raising the overall average of human achievement."
Again, Harbison (1973) contends that the factor of manpower is the ultimate
basis for the wealth of nations. He, thus, confirms our earlier observation
that human beings are the active agents in production. They accumulate,
exploit natural resources, build social, economic and political organizations
and carry forward national development. Ralph J. Cordiner, the President of
General Electric in America, once said, "Any sensitive observer must agree
that the human potential in business has never been fully unleashedn. How
true this is1 How much of it is wasting away in Nigeria? Only God knows.
Prof. F. C. Okoli (2003) says that "the distinguishing characteristics of f
bureaucracy are among others, a rigid distinction between the office and its
incum bent, a well defined hierarchical distribution of authority, the horizontal
dlvlalon of labour according to differentiated functions and technical skills,
recruitment based on merit and strict obedience to an impersonal body of
rules". This means that the person occupying a position in a bureaucratic
setting must not run it as a personal affair. Even though he needs to bring
his personality to bear on the job, he must know where his personality ends
end the job starts. He,must, therefore, be able to distinguish between his I
personal desires and the desires of his job. This will make for a clear cut
channel of authority in the organization. This is the problem confronting
establishments, especially public establishments.
In January, 1997, Enugu State Government, under the administration of Cot.
Ahman, the then Military Governor, disengaged non - indigenes working in
tts Civil Service without any regard to the experience. and usefulness of the
staff so disengaged.
New staff was not immediately employed to make up for the obvious
manpower problems created by the disengagement. A few months later, the
much touted take over of Enugu State Psychiatric Hospital, New Haven,
Enugu by the Federal Government was given effect. The Chief Executive of I
\
the now Federal Psychiatric Hospital, Enugu, obviously a non indigene of
Enugu State, decided to retaliate by disengaging some of the Enugu State
Indigenes working with the Psychiatric Hospital when it was under the
management of Enugu State Government and engaging non indigenes of
Enugu State all in the name of rationalization of staff. The Chief Executive
claimed that for an institution to be truly federal, it has to be reflected in the
staff working there. Much as one may want to hail such courage, one needs
to look at the manpower implications of such actions. Obviously, the
dtsengegement in the Civil Service and the so - called rationalization of staff
at the hospital do not augur well for the institutions. This is because the
recruitment at the hospital is not based on any existing vacancies. Also the
staff laid off by the Civil Service or even the hospital management has not
been traced to any serious disciplinary problems. The crime committed by
the disengaged Civil Servants was simply because they were non indigenes
of Enugu State even if they were the best materials the Civil Service had at
the time. The offense committed by the hospital staff that were laid off was
their being indigenes of Enugu State, not slothfulness. This contravenes the
requirements of bureaucracy as enunciated by Prof. F. C. Okoli above.
C. C. Ukaegbu (1988) states that "the Malthusian gloom will continue to
exist in Nigeria until policy makers tackle the central issue of effective
utilization of human resources in general, and education manpower in
particularn. He maintains, and rightly too, that implicit in this observation is f
that the current emphasis on family planning by mass media and other
agencies may not be successful until production and distribution
mechanisms improve through the active use of human resources. Since
Nlgeria recorded a steady budgetary deficit from #3.6 billion in I981 to #6.1
billion in 1985 (Aderibigbe, 1985) and importation and mono cultural
production and unemployment increased steadily (Central Bank of Nigeria,
1973 - 83) he asks, "does it mean that education in Nigeria cannot fulfill the
expectations of the human capital theory?"
P
I
.)
How can production improve through the active use of human resources?
one may dare ask. Production can only improve if human resources are
uUlized efficiently. In other words, production can only improve if round pegs
are put into round holes i.e. when human resources are put in their right
places.
Onah; Fab. 0 (2003) states that "A primary focus of human resource
management is on the jobs performed by individuals in the
organization.. . the changing nature of work reveals that a good number of
factors affect jobs in organizations today. Managers of human resource are
expected to arm themselves with the technique of job analysis".
Hanf et al(1975) opines that the overall enrolment of manpower is a sine
qua non of economic growth. For Hanf and his associates, Europe's social
history shows that the industrial revolution occurred amidst a largely illiterate
population.
Also Bendix (1974) holds that the industrializing elite in the west lacked
formal education and had limited knowledge and ideas except in their
immediate occupation. Therefore, investment in education without a
complementary capital investment will not yieid profit (Hanf et al; 1975,;
Salome, 1984).
This may be the reason why Lewin (1985) observes that through the 19709s,
faith in education as an engine of growth began to wane as developing
countries began to experience educated unemployment. This observation
seems consistent with recent polemic rhetorics in Nigeria which now justifies
ebte investment in education on the grounds of moral principles of equauty
of educational opportunity rather than its potential contribution to economic
growth. To regain the initial societal expectation of education as a promoter
of wealth and an instrument for upgrading human dignity, focus should be
directed to the uses made of educated manpower. However, effective
utilization of human resources in general, and educated manpower in
particular greatly depends on the structure of production.
MANPOWER UTILIZATION AND THE STRUCTURE OF PRODUCTION
It is common knowledge that Nigeria of the 1980's has witnessed a high I
level of unemployment. Many people do not have any job at all; others are
under employed; many are underpaid; and many produce less than is
expected. According to Acharya (1 983) these constitute the willingness,
time, income and productivity criteria of unemployment. It is a fact that from
the 1980's Nigeria began to witness a high level of unemployment. With
respect to the productivity criterion of unemployment, the Nigerian Civil
Service and some other parastatals provide good examples. Very often Civil
Service employees are seen holding long conversations and reading
newspapers in their offices while some may be seen sleeping. Many times \
members of the public cannot obtain desired services because the
respective officials are not available for reasons unconnected with their
official functions. This habit can be termed a "culture of unexplained
absence*.
The work attitude observed in government establishments could derive
horn factors such as; low work content in which workers have limited tasks
for each day, supervisory inadequacy where the administrative/managerial
cadre does not handle its job with commitment, vigour and efficiency; over-
recruitment of personnel which has political and nepotistic roots leading to
over staffing of the various units; bureaucratic inflexibility and limited
administrative initiative where top rank administrators are incapable of
expanding and enriching job tasks; unsatisfactory remunerations and
mobility prospects which impede worker commitment and involvement. All
these signify under-utilization of the work force.
'I'liis obscrvalion is co~lsistc~it witti llic data derived from the study of266 Nigerian
sciclitisls and cngiliccrs working i n scvcn sectors i n fivc states of the country (see
Uknegbu (I 9 82) Lbr dcl~ilcd niethodology). Nigerian scientists and engineers in 9
both industrial and non-industrial organizations perccive the~nselves as under-
utili7,etl. With spccilic reference to governrlielit non-industrial orga~lizations, use of
skiH and training, job challcngc, opportunity to be creative arid frcedom to use
inilirllivc arc low il l ~llinislrics, 11011-illdrrslrial paraslatals and even in lmiversities
and rcscarch itlslirurio~ls.
A work milicu that induces a sense of futility, lack of'acllievcllierll, lack of work
and mnnagcrial inse~isitivity is bound to breed under-utilization of personnel. If the
observation of licgative work ethic in the Civil Service and other governmental
bodies is acccptwble, could such be blamcd on population growth'? This is a vital I
question. If tlw latter is held responsible for the former, the rcsultillg atlalysis and
prescriplion may bc counlcr - protluctivc.
111 lhc iliduslrial sector, under utilizatioli o r h u m a ~ ~ i.csourccs, particularly the
xicnlific and Icct~nological category is evident ('l'urncr, 1978; Scllweitzcr and
Betgh 1979; Ukaegbu 1978). Studcnts oCdevclop~nent see this as a consequence of
dcpcndcnt industrializatiiil~. I
Onc of Ihc principal atlrihles of depcndcnt iadustrializatio~i is the predominance of
importcd industrial equipment, machinery and raw materials (Moseley, 1985).
Othcr fcatr~rcs of dcpcndcnt ildustrialization sum~nariscd by Moscley include weak
linkagcs bctwccii different brancllcs of production, bias against the tnachinc tools
sector, ut~d d c p c ~ ~ t l c ~ ~ c c of i~dustrial growth OII wail;~bility of rorcig~l cxclla~igc Tor
thc importation of industtial inputs.
Tllcse nffccl lhc efficiency of human resources in that therc is no room for initiative
Tor tllc llutna~i rcsourcc. I t takcs the already fabricated itcnis as given. All it does is
only lo just cffecl tlie already preparcd condinlent a~~directed. A case in point is the
Nigcrimi bottling Company and the various drinks they produce - Coca cola, Fanta,
Soda Watcr, c.1.c. 'l'hc formula is prepared abroad and sctit to Nigeria. No employer
in Nigerin kwws the right way to prepare any of tlic shades of the drink. The same
is l n ~ c of lllc vcliiclc ssscnibly plants in tllc counlry. 'Ihe Cor~ipletcly Knocked -
Down component of tlie vchicles (to wit Peugeot, Vox Wagcn) are imported. This
may be the rcasoil why tlie Vox Wagen plant has folded. Nigeria assen~bles vehicles
bul finds i t difficult to actually manufacture any vehicle after more than twe~ity
years of asscnlbling vchicles in the cour~try .
, On the spccilic issue of liumali rcsourcc utilization, dependent inclustrialization is
pritnarily assc~llbly in nature alid therefore creates limitcd e~nployment
opportunities (Kaplinsky, 198 1 ). It is also unable to extract the creative energies of
hlfily skilled tcclinicnl workers. Ilerc, work is routine, fragt~icatccl, repetitive and
monolotlous bccllrlsc production is so highly - packaged Illclt it tilakes vcry little
in~cllcclual dctnand on cmployccs. This is in line with carlier observation.
Tala, cl a1 (1 999) sces human resource utilization as involving the extent to which
Ihc full potctitiul of c~nployccs has bcc~l utilized, ctnploycc involvctnctlt and team
work nrc cncot~rngcd and quality education and trainiug progranlnles are in place
for all cmployccs, This is in line with earlier opinions.
Onc, thcrclbrc, cuntlot ilgrcc more with IJkacgbrl, C. C. ( I 988) that "utlrlcr
utilimtion of l ~ u t ~ m ~ rcsourccs; lopsided productiou a d distribution r~icchanisms;
cconomic dcprcssion, en rrrldcr - developed science and technology systenl; erratic
climatic and agrotiornic conditions; illegal exportation of food; corruption and
misnianagcmcnt of revenue, all corislitule forces that si~nultaneously limit the
nalional capacity to produce more resources for the growing population.
Hcfonw of ministries and parastatals made by sucgessive govern~nents will not be
thc answer to the under - utilization/undcr ernployed workforce in non - industrial
public orgnnizations, and cspccially the Civil Scrvicc. Effort should bc dircctcd at
cnlargirig tl~cir activities and consequently the work content of employees. If part of
Ihc problctn is "ovcr staffing", tlicre is notlling wrong if new govern~nent ventures
sclccl sornc of tllcir staff from tliosc already working in the ministries, while the rest
of lhc vacntlcics arc fillkd by new entrants.
MANPO W 1X KLQIJ 11WMEN'T
Yodcr, Dale, 1'h.D; IIcneman, 11. G; 1'h.D; 'l'umbull, John G; Ph.D and Stone, C. H;
Ph.D (I Y 58) Ilold the view that modern operation dnits (and the tenn is used it1 the
broedcst sclisc to include production distribution and services - public and private)
arc built about thc riotiori of division of labour and specialization. 'I'hey nchieve
fhcir cllicicncy tlirougli the effective team work of many people and the
combination of nutncrous jobs. Ilacli job tilay and many jobs do require a special
and distinctivc type of.manpowcr. The problctii of manning or staffing is that of
securing and holdiiig tlic riglit kind of manpower for cach of the jobs included in the
work tcil~ir. l'lic jobs to be done now and in tlie predictable future thus define the
problcrn of staffing. A cursorary glance at tlie ensuing observation will clarify
isucs.
'I'lic rnalipowcr cliallcnge for Nigeria is not
i l l finding thc pcople, it is rather finding flie
people with tlie riglit types of skill at the
riglit time and in the riglit places (Uchcndu, 1982; 57).
From the above we tno'st often find specialized talents in wrong kinds of activity
and highly capable people in fields which offer little incentive or cliallenge. This
situation crcatcs constraints which sap labour morale, erode productivity a ~ i d does
not lcad to rapid turnover. 'l'hus tlie issue <if manpower a d its utilization becomes
crucial to any effort to iniprove efficiency in service delivery or performance.
h m a n rcsorlrces, both mental and physical, are utilized or invested in an
otganizatioti in pursuant of set goals.
Again, Nasir Almad cl Rufai (2003) suni~narized the work of I'aul, 1988, Bradburd,
1992; Moorc, 1 YW), as follows: -
1 .) State ownership is abstract and leaves no visible residual claimant
to profits and losses. 4 -*
, .
2.) Milllagers oSl'ublic lirlterpriscs arc largcly sl~iclded from the effect
of tllc stock market limicc do not worry ilho\lt corporate control or
stockholder accountability.
3.) Mallagers of Public lnterprises imwt oflen try to satisfy nlultiple
objcctives determined by politicians.
4.) Goycrnnicnt sul~sidies protect inter11a1 inefficielicies and
perpetuate an internal "soft budgeting" approach; and
5 . ) Risk - reward structure for Public IZnterprises employees is oflen
pcrforrnancc ~ieutral. (Whethcr the I'ublic Eriterprises are bold,
risk taking, arid growth oriented or indiflerent, risk - averse or
loss making, the risk and rewards to employees are not
perceptibly d i Sfcrent).
The foregoing indicates that, in the first instance, State ownership of the cnterprise
is in name as virtualIy no profit accrues to it. Instead the State is often called upon
to bail thc organizatidn out of financial tiirlicuhies. 'Also the managers are most
oncri madc to act RS if they arc not alTccted by tnnrkct forces and so they behave as
if they have no one to account to. The demands on the managers by the politicians
who inarc or less put tlierii there are enorrnous. 'This may range from employment,
even when tllc cntcrprise has no rleed to engage more hands, tllrougli cornering of I
! products witlwnt piiynlent to aski~ig for substantial atnounb of money for campaign
purposes witliout any rcgard to the Company's profitability. I t is obvious from the ?
: abovc why I'ublic Enterprises pay little or tio attentioli to maupower requirements
1 ! when cmploying workcrs.
fthcrc is alwnys llic tfifficully of placi~ig tlic wrong pcrson on particular job. A 1
cax in point is Nigeria where in spite of the calibre of manpower in the country,
virtually notliing works. Our refineries cannot produce enough petrol to power the
cngincs oftlie ciirs that ply the country's roads, nor can the National Electric Power
Authority (N. IT. 1'. A) ge~ieratc erwugli eliergy to give light to its ever growing
cuslorncrs, our tiiariufactu~~itig sector spetitl a lot of scarce fu~ids in finding
aftcmativc sourccs of ericrgy than in invcsting in more productive ventures. 'That
explains tlic strintcd growth in all sectors.
(&) JOI3 RATING OR EVALUA'TION - Dale
Yoder, 1'h.D el a1 define this as a ieclinique
used in wagc and salary administration to
compare the conlribution or worth of jobs.
Job evaluation uses job analysis and job descriptions in identifying the factors or
clcn~c~ils for wliicli co~iipc~isation is paid. "Job mtiitg" is so~iietimcs used as
synonymous with job cvaluatiot~. At other times, it refers to only onc ofscveral
typcs of job evaluation. It is mxessnry to evaluate jobs lo enable employers know
what a job reqriircs in order lo achieve efficiency in production. When job is not
cvaluatcd, it is possible to over pay solne workers while some others are under paid
avcn in one firm. 'l'he obvious result of this is workers not being satisfied. Once this
tcarricd far cnougli, the particular firm will begin to lose workers to rival firms
who are tllus unablc lo compete with them. The lost staff will reveal secrets to rival
h i s that liavc employed tlie~ii alid when his knowledge is added to such firm's
Dwn pcculiaritics, a lot of good slrides will be ~nadc. Again, such f i r n ~ that has not
properly cvalualcd ils job may losc eficicr~cy i n production. A look at tcacliing
gcncrally in Nigcrir~ will bullrcss Illis point. l ' l~e poor salaries of lcnchcrs at
whntever level lins nia& graduates to shun teaching. Tlie envimnment of the
institutiotis is not anythfng to write liome about. All this make for dissatisfaction in
thc teaching profession.
11.) JOB C1,ASSIFICATION - Dale Y oder,
et al define this as a process of allocating
jobs to services and grades for purposes of
compensation. The term is also sometimes
applied to one systcm of job evaluation
which are classified for pay purposes,
without formal rating on a specified list of
elenlents or factors. It thus creates a salary
or wage "strr~ct~~re," with vvnriorrs
"levels" of compensation defined as
salary and wage grades or classes.
Whca jobs are graded, one would be able to know which jobs can receive the
a m c rem~~neratio~l or which call attract higher or lower wages. This is sequel
to (g.) above.
OBJECTIVES IN .JOB ANALYSIS
Dale Yoder, Ph.D et 91 (1958) insists that, "Job analysis has sometimes been
dwcribed as a "keynote" in all employee relations programmes because job
radysis is used for so many purposes. It has olivious implications for staffing
and selection; manpower can't be readir-I fitted to ueeds r~nless the latter are
k~~own . R I I ~ it is also of direct a d immediate importauce for promotion,
trmsfer, compensation, and several other supervisory and managenrent-
clevelopmcrrt major diyisions of employee relations programmes. The major
uses to which infor~nation secured in job analysis is put may be outlined as
follows :-
I. Devclopnre~rt of manning tables o r staffing schedules. I
2. Organization planning.
3. Recruitment, placement, alrd guidance.
4. 'I'rainiag, cleter~r~ining content and needs.
5 . Job grading and classification.
6. Setting wages rates.
7. Establislling responsibility, duties, authority.
8. 'I'ransfers and promotions.
9. llanclling grievances.
10. Locating sources of faulty yrorluctiou.
1 1 . Preliminary step in time and motion study.
12. Avoiding health hazards, safety.
13. Basis for service rating of employees.
In cr~rrent practice in many organizations, job analysis is
repeated several times in connection with these various activities of
programmes. In each case it may be varied slightly, both in method and in
point of view. Tiffin nbtes four such variations in job analysis, including:
a-1 JOB ANALYSIS FOR PERSONNEL SPECIFICATION - A
determinatiom of the main characteristics (physical, mental,
edacational, and so forth) that a man must have to fill a
particular job satisfactorily. I
J013 ANALYSIS FOR TRAINING PURPOSES - A listimg in order,
of specific steps to be taken in teaching a job to a new employee.
J O B ANALYSIS FOR SETTING O F RATES -This type of job
analysis is usually referred to as job evalsation. Its purpose is to
set rates or rate char~ges for various jobs, so that each is "in line"
with others in terms of their respective requirements and demands.
J O B ANA1,YSIS FOR ME'IXIODS 1MPROVEMENT - This type is
the result of the use of several techniques, primarily motion and
time studies, by an industrial engine& to simplify the work lay,out,
eliminate unnecessary motions, and make the job a simpler and
nrore co~rve~rient task to perform."
IDENTIFIED GAP IN THE LITERATURE REVIEWED
In the literature reviewed, the discussion centred on the importance of
human resources to an organization, the necessity for ensuring that the right
staff is given the right job, creation of an atmosphere conducive for efficient
operation in an organization and that industrial revolution in the West
occurred amidst a largely illiterate population. !We did not look into the
reason why unemployment is growing among the educated class in
undeveloped countries even though there are identified cases of
retrenchment or is it called disengagement of civil servants in Enugu State
and Federal Psychiatric Hospital Civil Service. This I study did not consider
human resource planning. This is another way of ensuring efficient ,
utilization of human resources for an organization in the manpower it
employs, there is the tendency for it to know when there is a short fall in the
manpower it requires and in what department. The researcher did not go
into this due to financial constaints.
2.2 HYPOTHESIS .
H,, The vacancies in the Federal Ministry of Education are not filled
from the qualification of prospective candidates.
Ho2 There are no incentives to higher productivity in the Federal .
Ministry of Education.
H,, The authority in the Federal Ministry of Education does not flow
from top to bottom.
2.3 OI'ERArI'IONALIZATION OF; KEY CONCEPTS IN T11E
i.Iyro'rmsIs In this rcscarcll, vacancy is rcgarded as all ulioccilpied positioll in an office. In other
words, it is a positiori i n an establishment which requires being filled. That is a
concerled cffort on the part of the ministry to ensure that every available position in
the establisllrnent is adequately occupied by employees who are likely to deliver the
goods. 'l'llerc is no rcasoll why the govcriuiient sliorlld pretend it is not aware that
tilc standard of cducatioii in the country is falling and that there is an urgent need
for something drastic by way of improving the morale of teachers to be done.
Qualification is tllc rclevaat credc~ltial wliicli can enable an c~nployce to occupy a
particular position in an establisllmetlt. People wllo possess tllc requisite
qualifications arc allowcd th occupy pafticular positions , i n the establishment over
i~nd above the others wlio do not. Wlie~l people wlio possess the riglit qualifications
occupy the right positions, work will progress while anything to the contrary will
only bc courting chi~os.
I'rospectivc means rclating to or expected to be. These are people who arc expected
to bc c~li ployccs in the cstablisll~ncn t. I'rospective canditlatcs, therefore, are t hose
candidates who arc vying For placctnclits in tllc various positions that arc vacant in
the establishtiicnt. 'I'his then means calldidales who claim to be in possession of
ccrtain requircmcnts expected by an organization for occupants of the various
positions in that organizution. I>cfinitcly what is required of a foreman will be much
Inore enhanced than that of an artisan in a production line. The organization will
cleter~iii~ic this a11d stick to it religionsly .
l~lcentivcs rncan that which incite or rousc a person to action. This may be by way
o f ho~los pay, promotion, cxtra holiday, cliauffer driven vcliiclc, car purchase
advancc, furnished house, etc. These things wllcn fr~lly i~nplemcntcd arc likely to
gingcr workcrs to higlicr productivity.
Productivity is bcing able to produce things that are helpful or ofccono~nic value. It
is the desire of evcry cstablish~ncnt to see people desire their products. This in turn
can only be possible if the products of such establishlnknts add some value to the'
life of the pcoplc. Wlicn people discover that the products of any particular
urganization docs not add value to their life, they will run away from such products.
Authority is a person or group of persons who have the right to govern, control,
c~lnct I ~ I W S or cclids fin tlic smoolh running of iln organization. l'his is thc position
occupicd by the gover~lnicnt in this researcli. The gover~~mest owns the Federal
Ministry of Education and tllcrefore gives directives on wliom to be employed, what
position the cmployec is to occupy and where the employce is to be deployed.
2 -4 THEORETICAL FRAMEWORK
The human resource utilization is sine que non for efficient production
in an organization - Nwankwo (2003). Yet Nigeria with her very bad roads,
low productive capacity, high cost of haulage of bulk goods, poor
communication and energy situation, etc can think of no other way' of
improving production except through rationalization of staff. The Nigerian
Railway Corporation laid off more than 60,000 of its staff across the 'country
at the end of February, 2006 (Radio Nigeria, Network news of 25" February,
2006). The government of Enugu State disengaged the non indigenes I
working in its Civil Service on January 27'" 1997, the same is true of some
of Enugu State indigenes working in the Federal Psychiatric Hospital, Enugu
when it was taken over by the Federal Government in 1997. They lost their
job. Should it be so in a country that is weighed down by acute educated
unemployment and at a time the crude oil is attracting such an all time high
price of 54 US dollars per barrel even when the budget was worked on 24
US dollars per barrel? Such a phenomenon needs investigation.
2.4.1 APPLICATION OF THE THEORETICAL
FRAMEWORK TO THE STUDY,
Man is the dynamic factor of production, his energies, skills,
knowledge and ingenuity are applied to the exploitation of raw materiakand
the production of final goods and services says Ordor Odike in Manpower
Development in Nigerian ~umaucracy in "Strands in Nigerian Development
and Administration," Ofuebe Chikelue, Phd (2003 p. 130) ed. Factors of
production are to be combined in such proportion as to ensure maximum
production of goods and services at least cost. This makes prices to be low.
This has not been true of developing countries where it has been very
difficult to improve productive capacity due to problems in combining factors
to ensure efficient production of resources. Nigeria is a very good example
of such problems. Many of the roads are death traps. This makes journeys
that would not have taken up to twenty minutes taking almost one and half
hours. As a result, agricultural products from the rural.areas take a long time
to get to the urban centres where they may be needed. The cost of repairs
of the vehicle because of wear and tear thus pushes the prices to such a
height that firms may be forced to readjust prices to such an extent as not to
cover some of their costs or else they will lose patronage. When such a
thing continues, many firms will begin to leave the industry thus creating
more problems. Many wants will not be satisfied since there are very few
producers in the industry and their level of production such that
maintenance of their plants are many years in arrears again making for
lower production. This is also made acute in developing countries because
their economy like that of Nigeria is monocultural. The economy will grow
when it is diversified since in a monocultural economy anything that
negatively affects the growth of the product o n which the economy d e p e n d s
will adversely affect the economy. Nigeria h a s therefore b e e n tinkering with
its human resources in order to improve its productive capacity. Many firms
including government establishments h a v e d isengaged their staff in order
improve their productive capacity. T h e question is, should that b e t he case?
2.5 METk-IODOLOGY
The research was conducted in the Federal Ministry of Education, E~lugu. This is
situated at the Fcdcral Secretariat Ilnugu. 9
'l'lic population of the personnel for the research consists of all the workers in the
Ministry. 'l'here are about 24 employees tliere. This is made up of
Administrative Department 3
Secretarial Departriie~ll 3
Transport Department 4
Registry 2
Inspectorate 12
l'otal
2.4.1 SAMPLING TECHNIQUE 1
't'he rescarcller, on looking at the population of the employees decided that the
number 24 is quite manageable. So lie then gave the questionnaire to the entire
workcrs.
2.4.2 INSTRUMENTS USED FOR DATA COLLECTI'ON
Structured questionnaire was used. It was drawn from (he literature reiatitlg to
Marlpower Utilization. Also oral interview was used to facilitate an in depth
understanding of the factors militating against effective utilizatio~~ of available
matlpuwer. 'I'llc questior~r~aire was first test for validity iri a pilot study carried out
among t l~c stoff of llwani Sccondary School, Lnugu where the researcher is
teaching.
'Sables were used to analyse the data generated from the questionnaire and oral
interview. 'l'he corlclusion is based on the result got from the tables.
2.4.3 METI-IODS OF DATA ANALYSIS
'rhe methods used in the analysis of data are tables and the comparison of findings
with available cotnpletecl work that is related to the research. Quitc a good amount
of work has been done on Iluman Resources and some of them gave some useful
hints on utilimtion of the resource that fonn a sort of' guide to the research.
3.0 Cl-IAPTEIi TI-IREE: MANPOWER DGVELOPMEN'I AND
U'l'ILlZA'TION IN PUBLIC SECrl'OR OI<GANIZArI'lONS
IN NIGERIA
3.1 CONCEPrTUAL EXI'LICArI'ION OF MANPOWER
DEVELOPMENT
lh-itannica Ready Keferemx Dictionary defines Manpower as the total
supply of persons available and fitted for service. The Oxford Advanced
Dictionary of Currerlt 13nglisll defines devclopliicnt to be growth, this growth I
may be i n terms of size as getting bigger as a boy developing into manhood,
illcrease in illMcct or knowledge as a primary School pupil is cxpected to be
less clcvclopcd than 11 scco~ldary School sludcnl. It, thcrcforc, is proper that
marlpowcr in an organization will grow, not just in size, but also in its
r~nderstanding of the job it is expcctcd to perform. 'l'his was l~igllligl~tcd i n
Adam Smiths clivision'of labow where thc advantages of the tlicory is sceri
as:-
a.) increase in produclion - sirice rnally people are involved in the
production of a single commodity and each person performing .
a uniquc aspect of the job that is much sniallcr, the pcrson will
complete his task much faster.
b.) saving time - bccausc the quantu~n of work each i~ltlividual does
is relatively small, hc/shc will finish it in a quickcr time.
co~iscrvation of cnergy - the work the worker is performing is
small and does not involve tnovement from one place to the
other. Tliis conserves energy Tor the worker.
specialization -- when someone is doing a particular thing over
atid over again, Iie/slic will be a rnastcr of it and so becorrles
proficient.
Odike, Odor (2003 p. 133) in his articlc 'Manpowcr Devcloptnerit and Utilization in
Nigcrim Ilr~rcaucracy' in "Strands in Nigcrim 1)evelopnient and Administtatiorl''
dcfincs Manpowcr I>evclopnlcnt as ( 1 .) lncthods whereby workers' skills are
improvcc! (2.) tlic total number of pcople available for work or service (3.) those
persontiel who arc gainlitlly employed and are used in carryhg out the objectives of
an establislirnent. Odike (2003) and that the process o[ training and
developlncnt is a contitluous one. Money spent on training and developtncnt of
ctriployecs is nloncy wcll spcnt. Employees who have not received adequate
training More bci~lg assigncd with respollsibilities lack the necessary confidence
with wliich to carry out !he job (Ilbeku, 1975:270). An employee shoul.tl be helped
to grow into rnorc responsibility by systematic training and dcvclopnient. I t is only
tlien that he will fecl confident to carry out tllc responsibilities of the job;, such a
person is imbued with tlie potential to think and originate ideas as to how best to
carry out the job. l'llis is the problem expcrienccd in most government
cstahlislirncnts in Nigeria. There is litlle or 110 provisioh for an on the job Iraining'
thus making a worker to rusticate in one particular post.
3.2 FORMS OF MANPOWER DEVELOPMENT
3.2.1 IUXRUI'TMEN'I'
13ritannica Ready Refercncc llictionary defines recruitment as
tllc process of adding new individuals to a population or
subpopulation (as o f brceding individuals) by growth,
reproduction, or stockirrg. This rhakes for injection of new
blood into an establislltnent to facilitate production. It will
reduce tllc pressure on tlre existing staff.
Onah, 1:ab. 0 (2003) st~ggests that before recruitment decision can be made, the
orgatlization needs to reflect any vacancy that occurs and link the decisions to the
ol~jcctivcs set by thc Iruman resource plan of the organization. Onah, Fab. 0. (2003)
sites I4owe (1 995) who notes that tlrere may be tlrc need for an organizttion to staff
overall, so the vacancy cot~ld provide the opportunity to transfer atlother employee
from t11e over-stal'fed area. 'The promotion and succession plans may have prepared
other crnployces to tilkc on tliis job, so tllat there is a movernerrt at various levels
within the organization. 'l'his is very uearly opposite what we have in the country at
the ~nonlent. Almost on montldy basis one company or the other in tlre country lays-
off some of its staff tnany a time for reasolis quite unconnected with the
prodr~ctivity rate of the workers being laid-off. A very good cxarnple is the laying-
off of not1 ilrdigene civil servants oC1illugu State of January, 27"' 1997 and the
rationalization of the staff of Federal I'syclriatric Ilospital in the same year. Non of
tllesc was as ;I result of lion perfor~nance on tlre worker who was retrenched. Onah,
Vab. 0. (2003) therefore opines that an important aspect of recruitment is to gain a I
lliorougli piclure of rcquircrncnts of botli the job a d the individual SO lliat selectio~l
critcria can be drawn up. 'This criteria can then be used to determiw if there is a
snitilblc internal cenclidatc :ind to itlcntify any training needs they may'llavc. I n
addition tllcse criteria c;ln also be used for extenla1 recruitment and advertising
campaigns. Onall, Vab. 0. (2003) sites Fatiregun (I 992) who sees recruiiment as
that process of assessing a job, announcing the vacancy, arousing interest and
stimulating people to apply. Mathis and Jackson (1997) sees recruitment as the I
process o r gencrating a pool of'qualified applicants for organizational jobs.
Onall, Fab. 0. (2003) observcs that many employers today .arc facing
shortages of workers with the appropriate k~lowletlge, skills and abilities. 'Illis is
particularly true of Nigeria owing to the less than satisfactory educational policy,
poor government attention to tertiary education and the mass - production
syndrotne in tllc educatiotl system, he continues. I le then says that products of these
institrltions are more often that1 not i l l equipped for mcarlirlgful employment.
According to Cole (2002), the pri~lcipal purpose of recruitment is to attract
srl rficicnt and sr~ita ble potential em ployecs to apply for vacancies in the I
organization.
He observcs that as Allen (1 995) has noted, i t is important that recruiting as a key
11r11nan resource activity be viewed strategically. Also recruiting efforts should
reflect organizatiorlal culture. Regardless of orgarlizatiorlal size, the following
decisioris about recn~iting must be made (Mathis and Jackson,1997): I low many people does the organization need? What labour market will be tapped? Sllould the organization have its own staff or use other sources such as flexible staffing?
'I'o what extent should recruiting be focused interrially vs. externally? What special skills n t h cxpcricnce are really necessary? What legal considerations affect recruiting'? 1 . 1 0 ~ can diversity and affirnlative action concerns be addressed when recruiting? Ilow will the organization spread its message of openings? I low effective are the recruiting efforts
It is licccssibry to tnake cxplicit the attributes required i n a candidate who is to take
up a given job. This Onali, Fab. 0. (2003) calls personnel specification or candidate
profilc. It summilrizes the most important knowledge, skills slid personal
cliaracteristics required by the sr~cccssful candidate in order to be able to carry out
tlie job in nn acceptable standard of pcrformance. '
7lierc is therefore the need for a proper planning and s pains taking effort in filling
a vacancy i n an organization. This is solile what lacking i ~ i Nigeria as observed by
el-Kufai, Nasir Ahmcd in his article, "1s Liberal ilctnocracy Eticouraging
Corruption illid Corr upt I'ractices: 'l'lie I'rivalimlion Process in Nigerih?" in "l'lie
Nigerian Social Scientist.' Civil Scrvrmts were disengaged in llnugu State I'uhlic
Scrvice on 27"' January, I997 without any tl~ouglit of the cffcct that action will have
on productivity in tlic Civil Service and also the rationalization of the staff of Enugu
Stalc owned Psychiatric I-Iospital at the time i t was taken over by tlie Federal I
Gover~irne~il later in 1997 in 'rekdiation' in tlie samc year.
3.2.2 PLACEMENT
13rita1lnica Ready Reference 1)ictionary defines placement as
the assignnwnt of a person to a suitable place (as s job or
class iri school). A placemc~lt test will enhance this venture.
A placerncnt test can take the forrii of oral ilitervicw or
written aptitudc tcst or both, depending on
(2.),tIic nurnbcr of app licatlts 1 wlieri the number o f people
wlio are qualified to be placcd in a givcn organization are so
many, tlicre may be the need to organizc a written test in
order to rcducc thc nuniber to a rrianagcable sizc. 'l'he may be
of vcry great llclp in the country because the incessant cascs
oTexmiination tnalpracticcs. 'I'llis may bc what inforrncd the
University of Nigcria, Nsukka pionccririg tlic trend of a
wriiten aptitudc test for those to bc admitted for various
courses ill tlic institution at the begilining of tliis session.
(3.) tlic vacancies to be filled --'agairl, when the vacancies to
be fiilcd for a particular job are very few when compared
will1 the number of applicants there may be the need for a
qualifyitig tcst to be given to tlie applicants. This as already
sliowll in (I .) iibovc l~elps to reclum tlic number hf applicants
to a certain lcvel the organization feels it will har~dlc.
(4.) the type ofjob - tliere are some jobs that are highly competitive c.g. clerical work (they do not require specialized
training or knowledge - in otlier words people with just a
1
tiii~iirllu~n education of a cer ta i~~ basic level car1 always
apply). Such jobs may require both oral and written tests. arid
(5.) tlie gcrieral policy of the orgariization - tlie organization
may feel tlii~t it tieeds to be sure of the type of people it
cngagcs to work Sor it and so may clccitlc to subject
applicants to a scries of tests in order to bring out tlic best
from a given lot.
Many a timc sornc o f these are not followed in Nigeria. Governmerit has been seen
to put sorne ~iot too good people to some sensitive posts for political, ethnic or sorne
other reasons that arc not merit to the detriment of such organizatio~is as observed
by el-Kufai, Nasir Alitnccl in "Is Rural I>c~iiocracy Encouraging Corruption and
Corrupt I'racticcs'? : 'l'hc I'rivatisatiori I'roccss in Nigeria" in vol. 4 number 2 issue
0l"tlie Nigerian Social Scientist' of September, 2003. 'The Chief Executive of
A.jaokuta Stcel Kolling Mill was sacked three times between 1 978 arid 1 983. The
Obasa~?jo adniinistration clianged the Iloard of National Electric Power Authority
(NIjI'A) two times within its first four years in office. In one of these changes, the
formcr Ministcr of Eriergy and Steel was made the Chief Executive of the
Organization wliilc tlic serving Chief I~xccutive was ~nadc the Chairnian of the '
I3oard of Directors of tlic same organization. One can only imagine the effect of this
on the institution for sonietliing must have led to such appointments. 'l'he ],ate Chief
I3ola Ige, a lawyer arid a Sc~iior Advocate of Nigcria, was made the Minister of
Energy and Steel, a post lie occupied till death came knocking at his ddor, and
under his supervision of the ministry, Nigeria liad the worst power outage ever
expcricnccd in thc country. l'hnt cannot be surprising. Newswatch ~ a g a z i n e of271h
1)cceln ber, 1 999 quotes tlic observation of the liouse of Representative Committee
on Power arid Stccl as voiced by its Cliairrnan "'The lack of maintenance of I
~nacliincs Im ~iiacic clcclricily generation epileptic in the country. Tlie power
stations ~iccd rcpairs and ovcrliaul. Sonic are ovcrduc by fifteen years arid if
resorlrccs arc available, dcfiriitcly NEl'A has the rnanpowcr to make the power
available." $
3.2.3 'I'KAINING
Onah, Fab. 0; (2003) opines in "Training is a process that develops
a~id i~iiprovcs skills related to performance. Effcctivc training
programmes, according to Illutn and Naylor (1 97(,), can result in
i~icrcased productivity, reduced labour turnover, and greater employee
satisraction. 'l'hcy sliould include all eniployees from factory workers
to cxccutivcs and apply not only to incxpcrienced workers but also to
cxpcricnccd workers ncw to.thc cntcrprisc. Ulum and Naylor also note I
that a training prograniriie should also inclr~de those who are promoted
to higher-level jobs and the periodic retraining of of present employees
by nicans of 'rclicsller' courscs."
Regarding lnanagclnclit clcvclopmcnt, lJ bcku (1 975) o bservcs that the plan bf
n~a~iagerncrit dcvclopriicnt sliould aim at : systeinatically transferring general management knowledge policies and procedures for managing the company to all managers. approaching and maintailling all inventory of all candidates moved as qualified for replacements for managerial positions. improving the present performance of all managers ,
o the job dcvelop~ncnt methods directed at individual needs. broadening managers for higher responsibilities lllrough outside and on-the-job programmes, activities and courses.
, ..,... c L I I ~ tqlgro (1977) fccl fed tliat the ob-jectivc o f an executive
development programme is to improve the kxecutive and understanding of such
areas as planning, coordination, co~nmunication, decision making, delegation,
lieadquarkrs field relations, legislative relations, and public relations.
3.2.4 UTILIZATION AND RETENTION
Onah, Fab. 0. (2003) quoting I;atircgun, E. 0.(1 992) opines "lfwe ca
have a reliable proccss, training and person~iel developme~it efforts
would appear superfluous." The discussioti on utilization and retentior
will cenirc on mcthods of employee recruitment, selection and
piaceme~~t that most likely to ensure tlie employment of reliable and
efficient employees that arc concerned with and committed to the
achievement of organizational goals.
We would have achieved a significant part of our aim, Onah, Fab. 0.
(2003), if tlie prospective employer will, afler going through, be in a
bcttcr position to make wise and professionally guided decisions on what jobs he requires to be done the job spccificatiotw for any duty he has identified tlie description of h e person or persons who can most effectively do the job, how to look for prospective applicants how to construct an effective advertisement, how best to iliterview prospective enlployees ' ,
how best to select, how best to motivate, sustain and inspirit the successful candidates in order to harvest their resources to the best advantage of the organization. Kecruitment, selectio~l and placement exercises are at the heart of any organization and they have to be well done to pave the way for the ef'fective~~ess of the organization.
Let us now look at how employees cat1 be engaged and put into specific positions in
an organization
3.2.5 MANPOWER MANAGEMENT AND
PRODUCTIVITY 1N THE FEDERAL
M IN ISTRY OF EDUCAIION w ITI-I
EMPHASIS ON ENUGU
Newswatch of February 12"' 1990, vol. I 1, No 7, in the article "Tlie
Ilooby Trap" co!nnlents thus, "Nigeria's quest for tecl~noiogy is a
pathetic story of Sumbling in the dark. available^ records show that
since independence it1 1960, Nigeria has spent a staggering #23 billion
in trying to 'transfer technology' from itldustrialised countries, but
with nothing to show for it. Not a surprise. There is no such thing as
lr~insfcr ol' Iccl~nology." 'l'llis is (lie problcrn of Nigeria. l'lle ~ n a n y
years of trrtclagc rmdcr the llritish Governance has not been of much
help. The administrative cotnpctence of the Uritish people was not '
acquired by Nigerians who were clatnortring for technology transfer.
l'llat is tlic reason why Nigeria is not able to pay salaries of workers in
its employ as at when due. Nor is the country abtk to pay pensioners. It
is reported on page 19 of Newswatch vol. I8 No 26 of 27Ih December,
1993 that retired miners led by Nwacliukwu Oside, Chairman, J.
Ohagwu, Secretary, in a petition against the Managing Director, Prof.
Grcg. Iwu said, "Wc have watched Prof. Iwu's activities in the
Nigeria11 Coirl Corporation atid we now have it1 our posscssiorr
documctils of a niost tlevaslati~ig itidictmcnt oT Prof. Iwu's
squandermania. 'One of the documents sliow that last April when their
pension payments had Tallen itlto 12 ~nonths arrears, Iwu awarded a
conttact Tor replacement of window and door blinds at No 19, Park
Avc~iuc, lkugu, liis official residence, to Urahatns Limited 0 f N o 6,
College Road, I!tiugu, at wllat the pcnsioncrs called 'a scatidalous cost
or 8698,425.06 by letter dated June 26, 1993, ref. No 16 1 .' Thcy also
clairn that on May 12, 1993, Iwu paid in advance #272,385.75
representing 40 percelit of the coritract price less two and half percent
to the contractor, 'while Coal Corporation petisioncrs continue to
starve'." 'This is the way some Nigerians in positiolis of authority
regard administration. l'liis is not too differdnt from the goings o t ~ at '
tlic Federal Ministry of Education, Enugu.
4.0 CI-IAP'I'ER FOUI< : DATA ANALYSIS AND FINDINGS
4.1 DATA ANALYSIS AND DISCUSSION OF
FINDINGS
'I'llis chapter deals with the presentation and analysis of data. 'l'lie age characteristics
of the respondents is givcn.
TABLE 4.1 AGE OF RESPONDENTS
S/NO A I NUMBER PERCENTAGE
1 31 -40 3 12.5
2 41 -50 7 27.9
3 -- 5 1 & above 5 20.7 I
'1'0 TA L 15 60.1
'I'able 3.1A shows that 12.5 pcrccnt of the respondents Sall witliin the age range of
3 1 - 40 ycars, 27.9 pcrccnt fall witliin the age range of41 - 50 years. 'I'he age range
of 5 I ycars and abovc has 20.7 percent while three people did not state their ages.
This sliows that the majority of the staff of the ministry fall between the ages of 4 1
and 50 years sig~iifyirig that all things being equal, a good number of the staff will
servc up to at least ten years before the retire at 60 years. This augurs well for the
niinistry for it means that there are chances of continuity of policies and ways of
doing work especially very good ways of working. It shows that if the ministry has ,
!lie riglit calibre of workers in its employ, productivity will be very high.
1~001~ QU AIJ FICATION s l lol The vacancies in thc Federal Ministry of Education are not filled b i n
the qualificatioll of prospective candidates.
111 answer to questions 7 & 8 the respondents, except for those who perhaps did not
know how to arlswer, gave the inforrnalion that there are qualifications attached lo
the various posts and that no officer can be advanced to any higher post just because 1
Ilelslle has been on the lower post for a long time. This agrees with Mathis and
Jackson (I 997) that sees rccruitnlctll as the process of generatiug a pool of
qualified applicants for organizational jobs. Dut when one looks at I'rofessor Alee
Rodger's seven point plan of lilling vacancies as indicated in Onah, Fab. 0. (2003)
which says:
l'hysical make-up - what is required i n terms of
health, strength, energy and personal appearance?
Attainments - what education, training and
experience is required? 1
General I~~telligcnce - what does the job
require in terms of thinking and mental effort.
Special Aptitudes - what kind of skills
need to be exercised in the job'?
Interests - what personal interests could be
relevallt to the perfor~nkice of the job?
Disposition - what kind of persotlalily are
looking for?
7. Circumstances - arc there any special
circunlstarlces that the job requires of
candidates?
Figure 4.2 shows how it might bc applied in the employment o f the cabin crew
members Sor a national airlinc.
FEATURE SOUCII'I' ESSENTIAL DESIRABLE
Physical riiokc-up Wcighl in proportio~i lo Iicight, cycsiglit, hearing
c~c. pcrrcct, ncal, clcarl appcnrancc, agc 2 1 - 28
Allninmcnls WASC, ~ N D , IINI), Cirnduntc, Mndcrs, 1)oclorplc
I~ilclligcncc
Apliludcs
lnlcrcsls
I)isposilion
Alcrl, quick-thing
Social skills atlequalc lo tlcal firmly bul polilcly with
pnsscngcrs
Nvnc
Fricticlly pcrsonalily; ability to rctnnin cool and calm
in an ctncrgcncy; ability to work short pcriods rindcr
i~ilcnsc prcssurc
Circumslanccs Must bc ablc to work irregular hours: must bc will ing
to stand k r long pcriods: tnust bc willing to livc near
Nonc
Expcricncc in nursing1 ,
Calering.
None
Flucncy in relcvanl
languages
Travel, flying, first-aid
Scnsc orl;umuur
Ihc airport. Figure 4.1 Personnel speciflcntion - cnbln crew
Source G. A. Colc (2002) Personal and IIuman Resource Management through
Onah, Fab. 0. (2003).
From Professor IWgcr ' s specifications as shown by Cole (2002) table 4.1 above,
one can safely say that experience is an important element in placing a candidate
into a spccilic job posi(ion. Altainlncn(s require that a candidate sliould possess a
ccrtain lcvcl o f education, it is dcsirablc that such a candidate should have some
experience that matches the job he is to perform. I guess that is the reason why the
~nedical profession insists that newly qualified doctors should spend a year as
liousc Officers bcforc going to youth service and eventually go into the labour
market, the Council of Engineers has its own one year requirement for a pupil
engineer in spite ofthe industrial attachment that the graduating candidates must
have undcrgonc while in the university. This then shows that it is not necessary that
qualification, cvcn though it is important in placing workers in particular positions, I
expcricncc on the job is lnqrc important a d therefore it is not necessary that
qualifications b.c attachcd to the various positions in an organization. 'rhe
hypothesis is thus rejected. So, qualification should not carry much weight in
placing workers into variou's positions in an organization, instead, experience
should.
POOR INCENTIVES TO I-IIGI-IER PRODUCTIVITY
I Ioz There are no incentives to higher productivity in the Federal Ministry of
IJducation.
'I'hc oral intcrvicw tllc rcscarclier had with some of the workers can be seen to be
very fruitful here. 'l'hough the ministry can be said to have in place things like
regular payment of salaries, rent subsidy, transport allowance, monetization, etc but
I may wish to ask, how far these are implemented. From December 2003 to May
2004 the workers were not paid any salary whatsoevei and even when it was paid,
only the basic salary was paid. The allowances came later. Another problem was the
workers being compclled to undertake some contributory amount, unlike the
practice in other ministries, for monetization. This .was to be like the contribution
with the National Provident Fund. When the authorities at Abuja learnt of this they
ordered an immediate full repayment. l'liis has not been done.
WI-IA'l IMPACT DOES 'TIr-11s I-IAVE ON I'RODUCTIVITY? 1
Onah, Fab. 0. (2003) conf i r~ns tliat even staff training and development does not
have a positive impact on higher productivity o f workers in the University o f
Nigeria, Nsukka. I l e observes that, "The programme as can easily be discerned
from rccortls and interviews has had a less tlian remarkable impact 011 the staff
especially the non-teaching staff. Reactions from staff who have benefited from
show signs o f satisfaction while songs o f regrets are heard from have not had any
training.. . . Figure 4.3 shows that staff training o f the staff concerned is mostly on
the initiative of the trainee who applies for study leave without pay since it is a rare
occurrence to have the privilege o f benefiting from study leqve with pay or in-
service training - outside o r within the university.
Even study leave without pay was stalled sometime in 1985 when the
University Governing Council decide 'that from now on juniour staff proceeding on
training lasting morc than three months and with or without pay must resign \heir
appointments with the University'. This singular decision, although modified in
1989, had great impact on staff training and development since no leave with or
willlout pay was granted to any member o f staff from that date, no matter how
relevant the course o f study was to his position and schedule of duty.
'Table 4.3 Number of Returnee Staff after Study Leave froth 1983 to 1987
Year Senior Non-l'eaching StafS Juniour Staff.
1983 I 14
1984 3 7
Out of this 12 1, 88 are graduates, holding degrees in different fields. But 1
unfortunately, sonic of them are clerks, typists and laboratory assistants. Indeed one
of them is a messenger/cleaner." 'This does not speak well of the placement
procedure in the University systcm. When applied to the subject matter, the fact that
people spend many years on one grade level creates bad blood especially when
rclativcly much younger people are placed ahead of such people and the new
entrants need the coacliing of such frustrated people. This will frustrate them the
more. By and large the workers whose salaries come late, who are 1101 given their
allowances, whose working environments are very poor. his accepts the
hypothesis that there no ince.ntives to higher productivity. Therefore the second
hypothesis is upheld.
4.1.3 AU'I'I-IORITY IN THE FEDERAL MINISTRY OF
EDUCATION, ENUGU DOES NOT FLOW FROM
TOP 'ro BOTTOM
IIo3 'I'he authority in the Federal Ministry of Education does not flow from
top to bottom.
'I'hc Latc Chief Bola Ige (SAN) presided over the Ministry of Energy
and Steel during President Olusegun Obasanjo's first term in ofSice as.
the President of Nigeria. In one of the changes that was done at the
tlwl National Electric Power Authority (NEPA), the former Minister
of Energy and Steel - the one rcplaccd by the Late Chief 1301.a lge -
was made the Chief Executive of the organization wliile the incumbent
Chief Executive was made tlie Chairman of the organization's 13oard
of Directors. These two people were at daggers drawn when the
incumbent Chairman after the changes was the Minister and the other
the Chief Executive of the organization. At the time the Late Chief
Dola lgc was the M inister of Energy and Steel was the time the greatest
amount of money was sunk into the institutio~i - NEPA - yet it was the
time of Iic worst power outage experienced in the country. "The lack of
maintcria~icc of tilacliines has - observed the I-louse of Representatives
Comrnittec on I'ower and Steel - electricity generation in tlie country
epilcptic". 'I'iie Chairman of the Committee said, "The power stations
necd repair and overhaul. Some overdue by fifteen years and if
resources are available, definitely NEPA lias the manpower to make
power available" (Newswatch Magazine, ~edember 27, 1999). Aiain,
the report or1 page 19 of vol. 18 number 26 of 27"' December, 1993 of
Newswatch Magazine on Nigeria Coal Corporation, says that, "Retired
miners led by Nwachukwu Oside, Chairman, 3. Oliagwu,
Secretary, in a pctition against the Managing Director, l'rof. Greg. lwu
said, "We have watched I'rof. Iwu's activities in tlie Nigerian Coal
Corporati011 and wc now have in our possession documents of a most
devastating indictnie~lt of l'rof. Jwu's squandermania. 'One of the
documents show that last April when their pension payments had fallen f
into 12 ~iionths arrears, lwu awarded a contract for replacerncnt of
window and door blinds at No 19, Park Avenue, Enugu, his official
residence, to Uraliams Limited Of No 6, College Road, Enugu, at what
the pcnsioncrs called 'a scandalous cost of #698,425.OO by letter dated
June 26, 1993, ref. No 161.' 'l'hey also claim that on May 12, 1993,
Iwu paid i n advance #272,385.75 representing 40 percent of the
contract pricc less two and half percent to the contractor, 'while Coal
Corporation pensioners continue to starve'." Also el-Rufai, Nasir
Allniad obscrves that, "In our country today, Government virtually ,
controls the entire pelroleum, minerals, development banking,
telecornmuliications, electric power, and steel sectors. These alone
contribute at least 40% of the GDY. The control of these enterprises
means final say over employment opportunities, multi-billion Naira
contracts, valuable licenses and perm its, and petty pa trotlage power
like which bank to transact business with.
Public enterprises have served as platforms for patronage
and the promotion of political objectives, and consequently their
managers, even when willing and able to wbrk honestly, suffer from
opcrational interference by civil servants and political appointees. Most
of the leadership of our public enterprises is perceived as incompetent
and corrupt, and they feel accountable only to the officials that got
them their positions, instead of their customers and ordinaryrNigerian
citizens." This explains the poor performance of most public
enterprises and gives the reason for lack of effective control by
superiors who may havc gotten their posts because oS political, ethnic,
Federal Cliaracter and other reasons. El-Rufai sites the problems of the
public enterprises as identified by various Presidential Commissions
and Study Groups - Adebo (1 969), Udoji (1 973), Onosode (1 98 1) and
Al-Hakim (1 984) - as: Abuse of monopoly powers; Defective capital structures resulting in heavy dependence 011 the treasury for funding; Dureaucratic bottlenecks;
e. Mismanagement and gross inefficiency; Corruption; and Ethnicism and Nepotism.
A look at the problems identified by the various Presidential Commissions and
Study Groups shows that fourth and sixth agree,entirely with the findings
that by and large people who may not necessarily have an inkling of the goings on
in a particular government institution are appointed to positions of authority and so
make a mess of it. Therefore, the hypothesis is accepted i s . the authority in the
Fedcral Ministry of Education, Enugu - by and large - does not flow from, top to
bottom. Workers at the lower eclieloli who came in because of 'powerful
connections' find it diflicult td submit to control by superior officers while people
who arc occupying their posts because political patronage, ethnic or Federal
Character reasons owe allegiance to the people that put them there. The ministry in
either case suffers for that.
4.2 IMPLICATIONS OF RESULTS AND FINDINGS FOR
ADMINISTRArTIVE EFFICIENCY
The implications of results and findings for administrative efficiency is the
objective o f this sub-section. 111 othcr words o f what help are the results and
firitlings o f this research to thc adtninistrative efficiency o f the Federal Millistry o f
Education and indeed other government offices and parastatals in Nigeria?
We will start with a discussion and interpre~ation o f the findings and then
move on to the implication for administrative efficiency.
DISCUSSION : The discussion ol'tlle filiditlgs is based on sub-section 4.1 .
which is prescntatiori and analysis of data.
The age range o f majority or the respondents is between 41 and 50 years a s
rcprescntcd by 27.9% in 4.1A. This shows that most o f the respondents are within
the age in which the minist~y will be experiencing much devotion to duty and so on.
I t is an age range in which workers should be able to give their best because they
believe the ilistitution has better prospects in the future for them. It is an age range
in which people who have been working in such organization must have learnt a Ibt
on the job. S i ~ c h people would llavc then decided to settle down 011 sucli
employ~nent ill order to accumulate much retirement benefits. S o to whatever exterit
one would want to look at it, the ~ninislry will gain tremendously from the services
o f this group o f workers. So, a s they firm the majority o f the workers in the
ministry, i t should be an advantage to the ministry. But one niay venture to ask
whether i t is so in this case? Definitely it is not. This is the reason Tor the anomalies
being experie~lced in the ministry.
Many o f our respondents agree that there is cordial relationship in the
ministry yet tliey claim that tllc working e~ivironment is charged. Ordinarily one
would expect a charged atmosphere i,n a cordial environment. If not anything else, it
looks ii ~ilis~lolilcr. 'I'l~is can citl~cr l;c thal tlic rcsponclonls arc out to williilly
tnislcad tlic researclicr or thcy arc stating a fact even if i t niay sound paradoxical. A
closer look at otllcr responses will throw more light on this. Alniost all the
respotidelits agree that tlicrc are square pegs in round holes in the ministry. This
migl~t bc the answer to (lie jigsaw. It may be that the cordial atniosphere which
exists is aniong subordinates in the tiiinistry because tliey feel they are birds of the -.
2 .
, same featlicr who must flock together while the charged atniosphere is that between
them are their bosses whotn tliey feel are square pegs in,roulid holes. 'I'liis is
obvious from (lie oral interview tlie rcscarclicr had with some of the workers - this
includes the secotid in command in the office in Enugu. There is no thought about
(lie welfare of the staff. Salaries are in many cases paid late. Sometimes the salaries
arc pait1 without the allowalices while at other times the allowances are divided into
two or three parts and are paid in that proportion. Promotion are in most cases not
given to cleserving workers as and when due either because of lion existence of
vacancies or lack of funds for the payment of the new salaries. This is even when
(lie workers have satisfied the necessary conditions for the promotion. Many '
workers have becn known to stagnate in one particular g'rade level for donkey years
even when they arc oti tlie last salary point in that grade level aiid have satisfied a11
the conditions necessary for promotion to a higher grade level. This, to say the least,
can be Srustrating.
A~iothcr pertitictit qucstioii is how tlie minislry supervises tlic tcacliing going
oli i t 1 scliools to ctisurc tIii1t tlic policics ol'cducatiun is carricd out as dirccled by Ilic b
;~rrlliorilics. 'I'hc rcscarclicr Soutd out, Sruiil oral it~tcrvicw with sonic of tlic workctx.
Iliac drrc to lack of scrviccablc vcliiclcs, thcrc is a lot oI'dcficiclicy it1 tliat area. 'I'liis
I
liris ~iiiitlc our scliool Iicads to bc doing tliings as they like. A11 cxatnple will make
~ h c poinl clcarcr. It is llle policy o f governriicnt that 110 fces will bc paid by cliildre~i
i n scl~ools i l l Nigcria up to .IS 3 i.c. Iunior Secondary 3. U u l what do wc see'? I've11
tllc Unity Schools i.c. 1:cdcral Govcr~i~iicnt Colleges charge as niuch as lt2,100.00
(two thousand onc Iiu~idrcd Naira) scliool Sces and lt500.00 (five hundred Naira)
P'I'A (I'arctits/T~aclicrs Association fces per tcrni for day studctits atid a little higlier
for boiirdcrs. This does not includc otlicr payments like Ilor~se ducs that the scliool
may clccni iicccssary bcfore the student call be given the necessary clearance that
the scliool Sccs have becn paid. One need not riccessarily challenge the efficacy of
tlic fccs but the qucstion is how docs it affect the implementation or say the success
of the Universal I3asic Education Policy of the Federal Government? One would
have thought that, going by hind sight, sotrlc of the reasons for the failure of
IJnivcrsal I'rimary I;,dr~cation would liavc bccn avoided. Olic of the vcry promin~nt
failurc of thc policy makers to countenance poverty/literacy level in the coutilry.
'I'llcrc is thc nccd to raisc the litcracy levcl in the country. One was tliitrking that the
cliarigc from 8 - 5 - 4 (eight ycars primary, five years secondary and four years
anivcrsity) of cducglion in the cou~ltry lo G - 3 - 3 - 4 (six years primary, three
ycars junior secondary scllool, thrcc years se~iior secondary school arid four years
university) education would help raisc the literacy level. But when fees debar
pcoplc from seriding tlicir cliildrcn/wards to school, the literacy lcvel will contitrue
to go down instcad of goilig up. I1 is vcry diflic~rlt, almost an i~npossibility, to agree
with thc government that tlic resources in the country will not be enough lo give the
citizcns o f this country quality education at no cost to tlic i~~dividtral.
'I'lic implicatiolis of tlie findings for ad~ninistrativc efliciency is numerous.
l'llcrc is tlic nccd for 1;ccteral Mitiistry of Education or any other organization for
that tiiattcr to llavc a11 cfficicnt crop of officers who arc ktwwlcdgcable, dedicated,
happy and cot~vcrsiint with wliat tlic job requires of tllctn. 'l'hcy should be disposed
to givc tlicir bcst to tlic organization. Tlic Federal Ministry of Education, gnugu, as
i t is nlri does riot scetn to be disposcd for that kind of service. What with a
disgruntled staSf tl i ;~t docs not know wlicli tllcir 11cx1 salary will corne'? A crop of 7
stafS Illat docs not have any iclca when it can be promotcd even aner successfully
undergoing all tlic necessary liurdlcs for promoti011 and not being promoted only to
find a niuch junior officer that has thc nccessary collnections occupying tlie post
wliicll previously bccn declared not vacant.
'I'lic more problclnatic thing in the ministry is the implementation of the
policies of the govcr~ilnc~~t. ljor tiiany years the goycrntnent has been tinkering with
the ~ducational Sector in thc country. Tlie lJrimarylSecondary Scliool Calendar has
becli changed from January to Decc~ilbcr to Scptenihcr to July in one year and again
January to Dccctnber in anotlier year and again back to September to July in still
anollicr year. 'l'liis is with a view to making undergraduates to be utilized in the
Secondary School system during the long vacatio~i period of the Universities.. How
nialiy undcrgraduatcs arc being utilizcd at tlle nioriicr~t as planiied? Almost
ncgligiblc. Evcn tlic lnucli talked about Agricultural Scctor which was sup,poscd to
absorb holiday makcrs in the f'arms has riot yielded any dividend. Yct the niinistry
has said rlotliing about tliat. 1 rcnicmbcr our motivation lo read in our secondary
scllool days was our conteliiporaries wllo were brotlglit back to teach in our scllool
during thcir lotig vacatioli holidays in the Uliivcrsity. I
Again, thc 6 - 3 - 3 - 4 system of education in the country has an aitn.lIow
far has tlic aim becli acliicved? No one knows. Is the aim such that every Junior
Secondary graduatc must procecd to the Senior Sccondary School and then to tlic
IJnivcrsity? I do riot l l~it ik 111i1t 11iiit is tlic objcctive. If Illat wcrc so, why do we have
to l owr tlic age of cnlry into tllc scliool l'rotii ciglit ycars to six ycars and tlictl
incrcasc lhc pcriod of stay it1 the sccondary school from fivc years to six? It is
obvious Srom tlic forcgoilig that it is not the aim. l'lie aim of the 6 - 3 - 3 - 4
system of cducatio~i is lo sift a11 lhc non university candidatcs in the sccondary
schools itito tbc polytccllnics after the first tlirec years wlliic the others will prodeed '
to thc Scnior Secondary Schools and thcn to the University. 'l'lie polyteclinic
studcnts candidatcs arc cxpectcd to form the supporti~ig staff for he u~iiversity
graduatcs. I3ul this tias not beeti so. 'l'his tilay aclually be the reason for examination
riialpr~cticcs which sccriis to hc irisuniiountahle in tlic country. No parcnt will want
Iiisll~cr ohiltl, nb ti1;ittcr tlic clcgrcc ol'h;ickw;ird~icss, to play sccorid ficldlc in any
clriployliiclit. 'I'liosc who l'asliioli our policies tcrid to ncglecl tliai. Nigeria is tclidirig
to abolish tniddlc lcvcl nlilllpowcr il l rllc country. All rllc courscs in rllc u~~ivcvsiry
arc offcrcd in tlic polytccliriic. 'I.'lie Iliglier Natiorial Diplotila of the polytech~iic is I
equivalclit to a university degree, why? That is the problem of Nigeria!
SUMMARY, IIBCOMMENDKTIONS AND CONCLUSION
I'hc sumlnary, rcco~li~i~c~ltli~tio~ls illid conclusio~i are prcsc~ited i n this chapter i n
lllc followi~ig order : -
l<cco~n~iic~idatio~is
Co~iclnsion
Suggestions fo; furtllcr rcscarcli
SUMMAICY O F FINDINGS
I;ro~ii the rcscarcli the i i ~ ~ d i ~ ~ g s arrived at are that
many a tinic promotion of officcrs to tlie next higher level does not take
into consideration thc officers' cxpericlw ant1 exposure on the job.
there is delay of paymcnt of salaries arid allowa~ices of staff.
workers wcrc subjcctpd to some compulsory contribiltions for the.
nionetizatio~i policy ofthe Federal Government unlike the situatio~i i n
ohcr ~iiinistrics.
cvcn when the order was given for the refund of the contribution, no
refund was ~iladc to the workers as at tlie tiwe of the research.
[here wcrc delays in thc payment of salaries and allowances in spite of
llic corlipulsory contribution i~iiposed on tlie workers.
tlic.workcrs agrcc that thcrc are square pegs in round holes in the
~ninisl~y.
7.) tlic workcrs arc divided illlo two groups - the tiiorc favoured otics atid
tlic u~idcrdogs. 1
8.1 there is lack ofdisciplinc in the minislry.
9.1 (liere is a war of liervcs in thc ministry
10.) workcrs arc disillr~sioned.
5.2 I<ECOMMENDATlONS Ilasctl on tlic rcscarcli filldings the Sollowi~ig reco~nti~e~idalio~is are
I .) To c~ilia~icc administrative efficiency, the 17ederal Ministry of Education,
I h g u slior~ld endeavour to put square pegs in square holes. Fortunately it
has a vcry good lnacliiwy for doing that. 'There is the provision for .
asscsstncnt of officers on the job through the Annual I'erformance
13valuation Rcport. 'I'his, for workability purposcs, can be combined with
sonic oral illid or writtell excrciscs to niake for objectivity.
2.) 1;:ITorts sllould bc ~nadc to Irai~i and rctrairi olTiccrs or1 the job so that there
will bc lcss problc~ii in assessing ofliccrs for promotio~i.
3.) l'hc autliorifics slio~ld ensure that salaries and allowa~ices are paid as and
wlicri duc. 'fliis will guarantee high nioralc for the workers.
4.) 'I'here is the need to maintain a high level of discipline in the ~ninistry.
such a thing can only be possible when promot'ion to a higher position is
givcn on tncrit alone and mt on any other criteria like geographical spread
of posts, ethnic balancing, federal character, etc.
'I'lic rcsearclicr, froiii the foregoing, suggests lliat the Federal Ministry of
Etlucnlion should bc nblc to match policy forrnulatiorl with its irnpleme~llation.
'I'his will cnsure a virilc cducalional scctor ill llie country.
5.4 SUGGBSI'IONS FOR IWRTI-IER RBSEARCI-I
'I'lic rcscarclicr suggcsts that lurlficr rcscarch bc carried out in this area as
follows : -
1.) 'I'hc frcqucncy of i~ispcctio~l of schools by h e Federal Ministry of
IJducation withirl a given academic session. I
2.) 'flic objcctivcs of the inspection.
3.) Tlic qualification or llie inspectors.
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