University of Chester - INCLUDING THE … Guide FINAL...The Guide for New Students INCLUDING THE...

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The Guide for New Students INCLUDING THE UNDERGRADUATE INDUCTION WEEK PROGRAMME 20th September - 26th September 2009 www.chester.ac.uk The University of Chester is committed to the active promotion of equality of opportunity. Applications are particularly welcome from those groups currently under- represented in higher education. For a copy of our diversity and equality policy in admissions, please contact us at [email protected] This document is available in larger formats upon request. Please email [email protected] for further details.

Transcript of University of Chester - INCLUDING THE … Guide FINAL...The Guide for New Students INCLUDING THE...

Page 1: University of Chester - INCLUDING THE … Guide FINAL...The Guide for New Students INCLUDING THE UNDERGRADUATE INDUCTION WEEK PROGRAMME 20th September - 26th September 2009 The University

The Guide for New StudentsI N C L U D I N G T H E U N D E R G R A D U A T E I N D U C T I O N W E E K P R O G R A M M E

2 0 t h S e p t e m b e r - 2 6 t h S e p t e m b e r 2 0 0 9w w w . c h e s t e r . a c . u k

The University of Chester is committed to the active promotion of equality of opportunity. Applications are particularly welcome from those groups currently under-

represented in higher education. For a copy of our diversity and equality policy in admissions, please contact us at [email protected]

This document is available in larger formats upon request. Please email [email protected] for further details.

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The University would like to invite all new students to view our internal intranet, IBIS, prior to your arrival. This will facilitate email contact with your department staff and enable you to familiarise yourself with the University before Induction Week.

Please visit http://ibis.chester.ac.uk where you will be asked to sign in, as access to IBIS is limited to authorised users.

Your username is your student number; please enter this seven digit number into the username fi eld. If your student number ends in /1, you do not need to enter these last two characters.

For your password, please enter your date of birth in the format YYYYMMDD. For example, if your date of birth is March 2nd, 1976, then type 19760302, do not enter any spaces. Then press “Sign In”. If you have not already submitted a photograph for your University ID card, you may be asked to do so now, see page 6 for more details.

Please check your email account regularly as your academic department will be in contact. To do this, click on “Groupwise eMail” on the right hand side of the IBIS home page and sign in using the same username and password as before.

You may also wish to view other sections of IBIS, such as Support Departments and eLearning. However, please note not all learning material will be loaded at this time.

Induction WebsitePlease also visit the Induction Website, www.chester.ac.uk/induction. This is regularly updated with details of the events taking place during Induction Week.

Term Dates and Contents Gaining Access to the University Network

Gaining Access to the University Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Welcome and Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Introduction to the Guide for New Students . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Preparation and Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6University Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Aims and Objectives of Induction Week . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Evaluation of Induction Week . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Induction Week Programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Programme of Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Summary of Induction Week Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Key to Room Location Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Induction Week Daily Itinerary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Induction Week Diary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Academic/Programme Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Personal Academic Tutors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Development Weeks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Student Academic Representatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25The E-Portfolio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Academic Departments and Faculties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Academic Departments and Programmes. . . . . . . . . . . . . . . . . . . . . . . . . . . 27Undergraduate Modular Programmes Structure BA, BSc, BTh and LLB . . . 30The BA and BSc Single Honours Degree Structure . . . . . . . . . . . . . . . . . . . . 30The BA and BSc Combined Honours Degree Structure . . . . . . . . . . . . . . . . 31Programme Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31The Structure of the BEd Programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Criminal Records Bureau Disclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Church Colleges’ Certifi cates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Student Finance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Financial Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Funding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

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Student Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Student Support and Guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Student Welfare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Support for Care Leavers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Student Development. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Disability Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Disability Support Induction Session. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Counselling Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Support for International Students . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Student Safety and Anti-Social Behaviour . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Careers and Employability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Faith Communities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Childcare Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Learning and Information Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Learning Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50The Learning and Enterprise Centre. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Students’ Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Chester Students’ Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Campus and City Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Cafés and Restaurants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Recreation and Leisure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Student Accommodation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Green Travel Plan and Car Parking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Transport Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62No Smoking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63University Music Society . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Health Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Facilities in Chester . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Useful Telephone Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Chester Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

TOTAL 35 weeks

From 12th April 2010 To 2nd July 2010 12 weeks

From 4th January 2010 To 19th March 2010 11 weeks

From 21st September 2009 To 11th December 2009 12 weeks

AUTUMN TERM

SPRING TERM

SUMMER TERM

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It gives me great pleasure to welcome you to the University of Chester. I hope that your time with us will be successful academically and fulfi lling personally. We pride ourselves on looking after your well being and helping you to adjust to being part of a University like Chester which places particular importance on meeting your individual needs and aspirations. If you have come from overseas to study at Chester, I would like to extend a particularly warm welcome to you as a visitor to this city and country. The University values the diversity of its student body and aims to promote equality of opportunity in all its activities. I would ask all students to show respect and understanding for one another as individuals and to join with us in seeking to promote equality and in celebrating that individuality, whether defi ned by race, gender, sexual orientation, age, faith, disability, origins or in other ways. The University will strive to ensure that no student is disadvantaged on these grounds. I hope that you will enjoy your time at the University of Chester and that you will make the most of every opportunity and challenge presented to you both by your programme of study and by student life in general.

Professor Tim Wheeler DL,Vice-Chancellor and Principal

Welcome

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Introduction to the Guide for New Students

This Guide is intended to help you fi nd your feet during your fi rst week as a student at the University of Chester. The Induction Week Programme tells you where to go each day. The Guide also contains information about the University’s Academic Departments and Programmes of Study, Learning Support Services and Student Support and Guidance which you will fi nd useful during your time as a student at the University of Chester. During Induction Week, at the Freshers’ Fair, the Students’ Union will provide you with details about the many clubs and societies which they help to run. This is an opportunity for you to try out something new such as playing a sport, showcasing your musical abilities to fellow students, or doing some voluntary work in the local community, enabling you to develop new skills which may help you in your future career. There will also be plenty of time left free during Induction Week for you to meet new people and to make new friends, some of whom will remain important to you for the rest of your life. I hope that this Guide will help you to make informed choices during Induction Week and to settle into your new environment. If you cannot fi nd the answer to something you need to know, please ask. There will be Information Points clearly advertised on both campuses throughout the week. Our aim is to ensure that you fulfi l your potential as a student of the University of Chester.

Diana DunnDirector of Undergraduate Modular Programmes

WelcomeandChecklist

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During Induction Week you will be provided with an opportunity to:• Form new relationships with fellow students and staff and feel a sense of belonging to the University community;• Begin to experience student life, both academically and in the wider context of the University; • Sample your chosen programme of study and learn about the University’s expectations of you as an undergraduate;• Familiarise yourself with the learning resources and support systems available to you;• Learn how to budget and plan your time effectively; • Identify the skills required for successful undergraduate study and for future career development;• Refl ect upon your strengths and weaknesses as learners to inform your Continuing Professional Development Plan.

By the end of Induction Week you will have gained familiarity with:• The University community of students and staff, in particular those involved in the delivery and support of your programme of study;• The layout of the University and the local area;• The facilities and services offered by the University, such as Student Support and Guidance, Careers and Employability, Learning and Information Services, Learning Support Services and the Students’ Union;• Your programme structure and its content; university and departmental requirements and procedures;• The use of the University’s intranet, IBIS, to access information such as your timetable, E-Portfolio and module and programme handbooks;• How to use the University’s email system to communicate with academic and support staff; • The value of the E-Portfolio to record your individual achievements and progress;• The roles of your Programme Leader and Personal Academic Tutor as sources of advice and guidance.

By the end of Induction Week you should have:CSU Card; University Card; University email address/account; E-Portfolio; Timetable; Programme handbook, either in hard copy or access to an electronic version; Essential course texts.

Preparation and ChecklistAims and Objectives ofInduction Week

Before you come to University, there are a number of things that you can do to prepare for your fi rst week as a student. Advance planning and careful preparation will help you to make the most of the opportunities offered to you during Induction Week so that you can concentrate on getting to know new people and familiarising

yourself with your new environment.

Don’t forget to bring:

• Undergraduate Tuition Fees payment form

• Your Financial Notifi cation from your Local Authority or Student Loan Company (see page 35 – Financial Information)

• Payment for your tuition fees

• Medical Forms (if appropriate)

• Any special clothes or equipment that you have been advised by the University to bring with you

• Recommended course books that you have purchased in advance

• Notepaper, fi les and pens

• Computer equipment

• Calculator (if you are taking a Science programme)

• A current diary and/or address book

Make sure that you read through the Guide For New Students before you arrive so that you know what to expect and come prepared. Use the blank pages of the Induction Week Diary (page 21) to record what you expect to be doing during the week. Make a note of the time and venue of each activity so that you do not miss out on anything important.

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University CardsEvaluation of Induction Week

At the end of the week you will be given a questionnaire to complete covering all aspects of your fi rst week’s experience as a student at the University of Chester. A copy of the questionnaire can be found on the Induction website www.chester.ac.uk/induction. Your Personal Academic Tutor will help you to complete the questionnaire at the meeting you will attend on the Friday of Induction Week. Make sure that you return your completed form either to your PAT (Personal Academic Tutor) or to the departmental administrator before you leave your department on Friday. Alternatively, hand the form in at the Information Point in Binks CBK013 before 4pm on Friday 25th September. Your views matter to us and your evaluation of the week will help us to plan next year’s activities.

All students will be issued with a University Card during induction week, which will not only act as a form of ID, but will also perform various functions including access to accommodation (just like a key) and library facilities. The card is compulsory, but is distributed free of charge. If you have not already done so, you will need to submit a good quality colour digital photograph in JPG format (the format normally produced by digital cameras and mobile phones) to the University, to enable us to produce your card, ready for collection during the Registration and Enrolment process.

When taking the photograph you should:

• Take it with a good quality camera or camera phone (at least 2 mega-pixels)

• Be directly facing the camera

• Be close (but not too close) to the camera

• Have a neutral background to the picture

• The photograph will also need to be a good likeness of you

The photograph should be of a similar quality and format as would be submitted for a driving license or passport.

Once your photograph has been taken, visit the following website to submit: http://universityid.chester.ac.uk. Please submit your photograph online prior to the start of your course as this will allow us time to ensure your university card is ready for you when you arrive in September. Failure to submit the photograph in good time will mean that you will be required to queue to obtain your card.

If you need any assistance with your photo submission, please contact the Learning Information Services Helpdesk on 01244 511234 or [email protected]

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Induction WeekProgramme of Events

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Summary of Induction Week Events

Date

Sunday 20th September

Monday 21st September

Tuesday 22nd September

Wednesday 23rd September

Activity

• Welcome • Mature Students Welcome (CWE216)

• Student enrolment • Financial registration • Collection of University Cards • Introduction to University computer network • Introduction to Learning and Information Services • International Session (CBK107) • Film night (CBE017)

• Academic Departmental Induction Activities • International Session (CBK011) • Christian Union Meeting

• Managing your money talk (CBK011) • Freshers’ Fair • International Session (CBK011) • Disability Support Induction (CBK106/1)

Thursday 24th September

• Academic Departmental Induction Activities • International Session (CBK011) • Welcome Service (University Chapel) • Film night (CBE017)

Friday 25th September

• Meetings with Personal Academic Tutors • Students’ Union Clubs and Societies Taster Sessions • Academic Advice Desk • International Welcome Meetings • Police Registration for International Students (CBK113)

Time

4.00pm & 5.45pm 2.15pm - 3.45pm

9.00am - 5.00pm

10am - 12noon** 7.30pm

9.00am - 5.00pm

4.00pm - 5.00pm

7.30pm

10.00am 11.00am 3.00pm - 5.00pm 2.00pm - 4.00pm

9.00am - 5.00pm

4.00pm - 5.00pm 5.30pm 7.30pm

9.00am - 1.00pm

1.00pm

10.00am - 2.00pm 1.00pm - 4.00pm 10.00am - 12noon

The following sections outline the activities that will take place during Induction Week. You will be expected to attend all of the sessions laid out in these sections, so please read the information carefully. On some days you will be required to spend all day on campus, so please make sure you are available all week, and please make appropriate work and childcare arrangements if necessary.

Information PointsThere will be an Information Point open all week from 8.30am – 4.00pm in Binks CBK013. As well as being able to answer any general queries you may have, the Information Points will be staffed by people who can help with issues including accommodation, parking and student advice.

Further information about events in Induction Week can be found on the University’s Induction web pages: www.chester.ac.uk/induction

InductionWeekProgramme

Saturday 26th September

• Students’ Union Club and Societies Taster Sessions (continued)

**Session repeated at 3.00pm - 4.00pm.

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Student Arrival and Welcome TalkAccess to University AccommodationYou may arrive at the University between 9am and 3pm on Sunday 20th September if you are in University accommodation. On arrival, you should report to the Best Building. You will need to register upon your arrival and should make your way to the appropriate desk to collect your welcome pack. This will include your room keys, meal card (if appropriate) and a rent invoice for the autumn term. You will also have the chance to register with a local GP and dental practice. For further information on payment of accommodation fees, please refer to pages 36 and 37.

Welcome to the University of ChesterThere will be an event open to all new students, including a welcome from the Vice Chancellor, and you will meet a number of key people who will introduce you to different aspects of living in the University of Chester community. You should assemble for your talk approximately 15 minutes before it is due to start. The time and venue of your talk will be dictated by whether you are living in University owned accommodation (i.e. accommodation supplied to you by the University), or living at home or in private accommodation. Please check the table below for the start time and location of the talk you should attend. The talks will last approximately one hour.

Key to Room Location Names Sunday 20th September 2009

Building Name . . . . . . . . . . . . . . . . . . . . . . . . . . Abbreviation

Molloy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CML

Old College . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . COC

Primary Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CPB

Rigg (Business School) . . . . . . . . . . . . . . . . . . . . . . . . CRG

Rockmount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CRM

Thomas Building . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .CTH

Tower Building . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CTW

Vicarage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CVC

Westminster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CWE

Building Name . . . . . . . . . . . . . . . . . . . . . . . . . . . .Abbreviation

Allen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CAL

Beswick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CBE

Best . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CBB

Binks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CBK

Bluecoat School . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CBC

Chritchley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CCR

Cloisters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CCL

Downes (Sports Hall) . . . . . . . . . . . . . . . . . . . . . . . . . . . CDN

Hollybank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CHB

Kingsway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .CKW

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This key will help you to identify room locations for events held in Induction Week and for teaching sessions scheduled on your timetable.

Type of accommodation

Students living in Halls of Residence or accommodation owned by the University

Time

5.45pm

Venue

Sports Hall

The talks will be followed by social activities led by the Students’ Union. There will be an informal welcome for mature students between 2.15pm and 3.45pm and Chritchley Café Bar will be open until 6pm for refreshments. Please ensure that you also attend the offi cial welcome at your allocated time slot, as detailed above.

*Please note that KIngsway is located approximately 20 minutes walk away from the main campus. This is the base for the Faculty of Arts and Media. Please see pages 62 and 63 for details of the shuttle buses between Kingsway and the main campus.

Students living at home or in accommodation that is not owned by the University

4.00pm Sports Hall

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Please do not arrive earlier than the session to which you have been allocated, as we will not be able to process your enrolment before the scheduled time. If there is a pressing reason why you are unable to attend at the allotted time, please speak to staff at the Sports Hall Reception.

Enrolment FormsYou will be given your enrolment form in the Sports Hall. You will be asked to check the details and make any amendments or additions. Your signed form should be handed in at the appropriate desk. You will then be given a slip as proof of enrolment – please keep this. On receipt of your completed enrolment form, your enrolment details will be sent to the Student Loans Company. Your fi rst instalment should be in your bank by the last day of Induction Week.

Council Tax Certifi catesIf you are a full-time student, the University will provide you with a Council Tax Certifi cate, which will confi rm your status as a full-time student in Higher Education for Council Tax purposes. You must keep this form safe. If you lose the form, you will be required to pay a replacement fee of £5.

TimetablesYou will be able to access and print your timetable as part of the session on the University‘s Computer Resources.

Financial Registration SessionIn your Induction Pack, you will have found a pre-printed Undergraduate Tuition Fees payment form. Please check that your personal details are correct, and amend them if necessary. Then read the instructions in the Finance section of this Guide (see pages 34-39) carefully before completing the form with your tuition fee contribution details. These are on your Support Notifi cation from Student Finance Direct. Please bring your completed Undergraduate Tuition Fees payment form to this session together with your support notifi cation from Student Finance Direct as evidence of the amount that you will have to contribute towards your tuition fees.

Monday 21st September 2009

Enrolment, Financial Registration and Introduction to the University’s ResourcesOn Monday, all students must attend a number of enrolment, fi nancial registration and introductory sessions. You will be required to attend the student enrolment session at a specifi ed time in the Sports Hall. Slots have been allocated in alphabetical order of surname – please see the table below. Timeslots are for one hour, and you may arrive to enrol at any time in that hour, however, please be mindful of potential queues. You will be guided to the other activities you need to attend, which will follow straight on from your enrolment sessions.These sessions will take approximately two and a half to three hours in total. Please be prepared to spend most of the day on campus to participate in these essential activities.

The activities on the Monday include:• Student Enrolment and Financial Registration

• A practical introduction to the University’s Computer Resources

• An introduction to Learning and Information Services (LIS)

Please note: You will be able to pick up your University Card during the enrolment session in the Sports Hall. Please bring your University Card with you to all sessions, in order to register your attendance.

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An Introduction to the University’s Computer ResourcesImmediately after you have enrolled, you will be allocated to a group to receive a taught session in a computer suite. The induction volunteers will guide you to the location of your session. This session will allow you access to the University’s Computer Resources, and will cover:

• Getting your University Card

• Logging on to the University Network

• Accessing and printing your timetable

• A basic introduction to the Internet Based Information System (IBIS)

• University email

• Introduction to using the Library catalogue

• The Student E-Portfolio

• Registration onto the Students’ Union website

Please note: If for some reason you cannot attend this session, please visit the information point in Binks CBK013 to register for an IBIS session which will be held later in the week.

Learning Resources TalkFollowing your IBIS session, an induction volunteer will direct you to Binks CBK011 for the Learning Information Services Talk which will provide you with an insight into all of the Learning Resources that are available. The talk will cover how to use traditional Library resources as well as detailing more modern digital library resources.

Surnames

A - B

C - E

F - H

I - L

M - P

Q - S

T - Z

Registration and Enrolment - Sports Hall

9.00am to 10.00am

10.00am to 11.00am

11.00am to 12noon

12noon to 1.00pm

1.00pm to 2.00pm

2.00pm to 3.00pm

3.00pm to 4.00pm

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Tuesday 22nd September 2009

Introduction to Programmes of Study and Academic Departments (Day 1)Introductions to programmes of study and academic departments will take place over two days, and will be held on Tuesday 22nd and Thursday 24th of September. All students will be expected to attend academic inductions on both days.

Single Honours StudentsIf you are a Single Honours or Foundation Degree student, you will attend sessions in the same academic department on both days. BEd students will attend sessions in the Faculty of Education and Children’s Services on both days.

Combined Honours Students combining two subjects with one departmentIf you are studying two subjects within one academic department (e.g. French and German), then you should attend sessions in that department on both days.

Combined Honours Students combining subjects from different departmentsIf you are a Combined Honours student, you must visit a different department on each of the two days. Students will be split alphabetically. All students with surnames beginning with letter A – J will visit the department of their fi rst named subject on Tuesday, and then visit the academic department of their second named subject on Thursday. For example: Elaine Chadwick is studying Combined Honours French and History at Chester Campus. Elaine will visit the Department of Languages on Tuesday and the Department of History and Archaeology on Thursday. All students with surnames K – Z will

visit the academic department of their second named subject on Tuesday, and then visit the academic department of their fi rst named subject on the Thursday. For example: George Thornton is studying Combined Honours English and Psychology. George will visit the Department of Psychology on Tuesday and the Department of English on Thursday.

Please note exceptions to the above rule:

• If you are a Mathematics Combined student, then you should attend the Department of Mathematics on the Tuesday, and your other department on the Thursday

• If you are an International Development Studies Combined student, then you should attend the Department of Geography and Development Studies on the Tuesday, and your other department on the Thursday

• If you are a Natural Hazards Management Combined student, then you should attend the Department of Geography and Development Studies on the Thursday, and your other department on the Tuesday

• If you are an English Language or Creative Writing Combined student, then you should attend the Department of English on the Tuesday, and your other department on the Thursday

If you have any queries regarding these arrangements, please visit the Information Point in Binks CBK013. Detailed information on the activities for each subject area will be given to you by your academic department when you arrive there on Tuesday and Thursday. Please see as follows for the meeting times and locations for all programmes. The full schedule for your department can be found at www.chester.ac.uk/induction

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Department

Biological Sciences

Programme(s)

Animal Behaviour and Welfare (Single Honours) Animal Behaviour (Single and Combined Honours) Biology (Single and Combined Honours) Biomedical Sciences (Single Honours) Forensic Biology (Single and Combined Honours) Human Nutrition (Single Honours) Nutrition (Combined Honours) Nutrition and Dietetics (Single Honours)

Computer Science (Single and Combined Honours) Information Systems Management (Single Honours) Multimedia Technologies (Single and Combined Honours)

Bachelor of Education (Early Years and Primary) Early Childhood Studies (Single Honours) Education Studies (Combined Honours)

Creative Writing (Combined Honours) English (Single and Combined Honours) English Language (Combined Honours)

Geography (Single and Combined Honours) International Development Studies (Combined Honours)

Archaeology (Single and Combined Honours) History (Single and Combined Honours)

French (Single and Combined Honours) German (Single and Combined Honours) Spanish (Single and Combined Honours)

Computer Science and Information Systems

Education and Children’s Services

English

Geography and Development Studies

History and Archaeology

Languages

Room/Location

CML006

CBE017

CBE013 CWE013 CAL014

CCR002 CBK107 CVC006

CBB017

CBC111

CBK107

Start Time

9.00am

9.00am

9.00am 9.00am 11.00am

9.00am 9.00am 11.00am

9.00am

9.30am

11.00am

Department

Art and Design

Programme(s)

Fine Art (Single and Combined Honours) Graphic Design (Single and Combined Honours) Photography (Combined Honours)

Room/Location

CKW104* CKW042* CKW104*

Start Time

9.00am 9.30am 9.00am

Health and Social Care (Single Honours) Health and Social Care CWE217/2 10.00am

*Guided walks to Kingsway will leave from outside the Binks building from 8.30am.

Business (Combined Honours) Business Studies (Single Honours)

Business, Management and Strategy

CBK011 9.00am

Accounting and Finance (Single Honours) Accounting (Combined Honours)

Finance and Human Resource Management

CBK011 9.00am

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Managing your Money (how not to spend your loan in 10 days)A short and interactive session including some practical tips on how to make your money go further. This will be held in CBK011 at 10.00am.

Freshers’ FairFreshers’ Fair will be located in the Sports Hall and the Students’ Union Clubs and Societies will be located in Small Hall from 11am onwards.

CRB ChecksIf you are studying on any of the following programmes, you are required to complete a CRB Disclosure:

• Bachelor of Education

• Christian Youth Work

• Early Childhood Studies

• Nutrition and Dietetics

You should have already completed your application using the on-line facility and attended a CRB signing session. If you did not attend a signing session you must bring your documents and sign the form on Wednesday 23rd September, between 1pm and 4pm, in Binks CBK010. Please see page 32 for more information about CRB checks. Failure to complete the process may have serious consequences for your continued registration and placements.

Tuesday 22nd September 2009 Wednesday 23rd September 2009

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Department

Law

Programme(s)

Law (Combined Honours) Law (LLB) (Single Honours) Law (LLB) with Criminology (Single Honours) Law (LLB) with Journalism (Single Honours)

Events Management (Single and Combined Honours) Management (Single and Combined Honours) Marketing (Single and Combined Honours) Tourism (Combined Honours) Tourism Management (Single Honours)

Mathematics (Single and Combined Honours)

Journalism (Single and Combined Honours)

Dance (Single and Combined Honours) Drama and Theatre Studies (Single and Combined Honours) Popular Music Performance (Single Honours) Popular Music (Combined Honours)

Psychology (Single Honours) Psychology (Combined Honours)

Communication Studies (Single and Combined Honours) Counselling Skills (Combined Honours) Criminology (Single and Combined Honours) Sociology (Single and Combined Honours)

Sport and Exercise Sciences (Single and Combined Honours)

BTh Theology (Single Honours) (full and part-time) Christian Youth Work (Single Honours) Religious Studies (Single Honours) Theology and Religious Studies (Combined Studies)

Marketing, Tourism and Events Management

Mathematics

Media

Performing Arts

Psychology

Social and Communication Studies

Sport and Exercise Sciences

Theology and Religious Studies

Room/Location

CML006

CBK011

CTW403

CKW126*

CKW007*

CBB115 CCR004

CBK011

CDN006

CHB103

Start Time

11.00am

9.00am

9.00am

9.00am

10.30am

9.30am 9.30am

10.00am

9.00am

9.45am

*Guided walks to Kingsway will leave from outside the Binks building from 8.30am.

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Thursday 24th September 2009

Introduction to your Academic Departments (Day 2)

Introductions to academic departments will continue on Thursday for all students.

Single Honours StudentsIf you are a single honours student, then you need to return to your academic department for further activities. Details of the activities, where you need to meet and at what time will have been given to you by your department at the Tuesday session. If you are unclear about the arrangements then please

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18 19

seek help at the Information Points in Binks CBK013.

Students combining two subjects within one departmentYou need to attend sessions as for Single Honours students (see above).

Combined Honours Students (studying subjects from different departments)You must visit your second subject department for the day as per instructions on page 14. The meeting times for combined honours students are below:

Department

History and Archaeology

Programme(s)

Archaeology (Combined Honours) History (Combined Honours)

French (Combined Honours) German (Combined Honours) Spanish (Combined Honours)

Law (Combined Honours)

Events Management (Combined Honours) Management (Combined Honours) Marketing (Combined Honours) Tourism (Combined Honours)

Journalism (Combined Honours)

Dance (Combined Honours) Drama and Theatre Studies (Combined Honours) Popular Music (Combined Honours)

Psychology (Combined Honours)

Communication Studies (Combined Honours) Counselling Skills (Combined Honours) Criminology (Combined Honours) Sociology (Combined Honours)

Sport and Exercise Sciences (Combined Honours)

Languages

Law

Marketing, Tourism and Events Mangement

Media

Performing Arts

Psychology

Social and Communication Studies

Sport and Exercise Sciences

Room/Location

CBC111

CBK107

CAL014

CBK011

CKW126*

CKW007*

CCR004

CBB115

CDN006

Start Time

9.30am

11.00am

9.00am

9.00am

9.30am

10.30am

9.30am

9.00am

9.00am

*Guided walks to Kingsway will leave from outside the Binks building from 8.30am.

Department

Biological Sciences

Programme(s)

Animal Behaviour (Combined Honours) Biology (Combined Honours) Forensic Biology (Combined Honours) Nutrition (Combined Honours)

Business (Combined Honours)

Computer Science (Combined Honours) Multimedia Technologies (Combined Honours)

Fine Art (Combined Honours) Graphic Design (Combined Honours) Photography (Combined Honours)

Education Studies (Combined Honours)

English (Combined Honours)

Business, Management and Strategy

Computer Science and Information Systems

Art and Design

Faculty of Education and Children’s Services

English

Room/Location

CCL102

CBK011

CBE010

CKW104* CKW042* CKW104*

CWE013

CBE013

Start Time

9.00am

9.00am

9.00am

9.00am 9.30am 9.00am

11.00am

9.00am

*Guided walks to Kingsway will leave from outside the Binks building from 8.30am.

Theology and Religious Studies (Combined Honours) Theology and Religious Studies

CHB007 9.45am

Geography (Combined Honours) Natural Hazards Management (Combined Honours)

Geography and Development Studies

CBB017 9.00am

Accounting (Combined Honours) Finance and Human Resource Management

CBK011 9.00am

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Friday 25th September 2009

Meetings with Personal Academic TutorsAcademic Programme Advice DeskChester Students’ Union Club and Society Taster SessionsMeetings with Personal Academic TutorsBetween 9am and 1pm, every student will attend a meeting with their Personal Academic Tutor (PAT). You will have been given the name of your PAT on your enrolment slip earlier in the week, and your department will confi rm the location and time of your PAT meeting. If you have any queries about where and when to attend your PAT meeting, then please ask at the Information Point in Binks CBK013.

It is very important that you attend this scheduled meeting so that you begin to get to know your PAT and establish a method for future communication. Your PAT will advise you of the times in the week when they are available to see you, and how best to keep in contact. At your initial meeting, you and your PAT will review what you have achieved during Induction Week, and help you to complete an Induction Evaluation Questionnaire. For further information on the Personal Academic Tutor system, see page 23.

Academic Programme Advice DeskIf you have any queries about your programme of study that cannot be dealt with by your academic department(s), then you can attend the Academic Programme Advice Desk in Binks CBK013 between 10am and 2pm. If you wish to change any module registrations or your programme of study, you must discuss this with your PAT prior to visiting the Academic Advice Desk. If any changes are authorised, you will need to access a revised timetable. This will be available on IBIS.

Chester Students’ Union Clubs and Societies Taster SessionsTaster sessions will take place on Friday afternoon from 1pm onwards, and may continue on Saturday in some cases. This is an opportunity to visit some of the Clubs and Societies that you saw at Freshers’ Fair, and try them for yourself. You don’t need any experience or ability – just wear suitable clothing for the activity you have chosen to try. For information about times and locations of sessions, ask the Sports Captains at the Freshers’ Fair or contact the Students’ Union using the contact details on page 54.

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20 21

e n q u i r i e s @ c h e s t e r . a c . u k

Induction Week Diary

Sund

ay 2

0th

Sept

embe

r Morning Afternoon Evening

Mon

day

21st

Se

ptem

ber Morning Afternoon Evening

Tues

day

22nd

Se

ptem

ber Morning Afternoon Evening

Wed

nesd

ay 2

3rd

Sept

embe

r Morning Afternoon Evening

Thur

sday

24t

h Se

ptem

ber Morning Afternoon Evening

Frid

ay 2

5th

Sept

embe

r Morning Afternoon Evening

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Personal Academic Tutors (PATs)

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22 23

Academic/ProgrammeInformation

On arrival at the University you will be allocated a Personal Academic Tutor (PAT) who will be a member of staff in an academic department in which you are studying. Your PAT will provide you with academic advice and guidance and will monitor your progress for the duration of your programme of study. The name of your PAT and the academic department in which he/she is located will be printed on the bottom of your Enrolment Form. Please keep the slip which includes this information and make a note of the name of your PAT. The fi rst meeting with your PAT will be scheduled during Induction Week. You will be advised of the time and place of this meeting by the academic department(s) you will visit during Induction Week. It is very important that you attend this initial meeting so that you begin to get to know your PAT and establish a line of communication for future use. Your PAT will advise you of the times in the week when he/she is normally available to see you and how to arrange appointments. At your initial meeting, your PAT will review with you what you have achieved during Induction Week and help you to complete an Evaluation Questionnaire. You should feel free to consult your PAT on any matter of importance to you, academic or personal. If your PAT cannot help you directly he/she will suggest other sources of advice and guidance available to you, both within and outside the university. If you do not know who your PAT is or where to fi nd him/her go to the Information Point in Binks CBK013 during Induction Week. More detailed information about the PAT system can be found in The Student Experience: a Companion to the Quality and Standards Manual, which is available on IBIS.

Role of PAT:• To maintain an overview of your academic progress• To provide academic advice and guidance in relation to your programme of study• To support you in your studies and direct you to sources of specialist advice if needed• To help you record your academic and personal progress through the use of your E-Portfolio (see page 25)

• To provide a reference to help you get a job or in support of your application for further study

Change of PAT:Changes of PAT may be allowed in special circumstances, such as if you change your programme of study. If you wish to change your PAT you should fi rst speak to the head of the department in which you are studying, to discuss the reasons for the change. If the head of department approves the request he/she will allocate a new PAT to you as appropriate. Alternatively, you may consult Diana Dunn, the Director of Undergraduate Modular Programmes, located in Old College COC102, next to Registry Services on the Chester Campus. She can be contacted by email: [email protected]

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Student Academic Representatives (SARs) are students who are elected by their peers, to represent the views of their peers and feed back to your academic department. The SAR attends the Staff Student Liaison Meeting where they can provide constructive criticism, feedback and opinions on the academic quality and delivery of your programme. The SAR system is used by the University of Chester to assess the quality of its programmes and modules.

The involvement of students within this process is extremely important and invaluable. All SARs receive training in effectively representing their students and all SARs are awarded a certifi cate of achievement at the end of the year. This is a great opportunity to enhance your CV and build on interpersonal and organisational skills. For more information about becoming a Student Academic Representative, please contact your module leader or see the Student Support and Guidance pages on IBIS.

Development WeeksStudent AcademicRepresentatives

The academic year 2009/10 will include two student Development Weeks in w/c 2nd November 2009 and w/c 15th February 2010. Designed to enhance your learning and employability, the Development Weeks will enable you to improve your academic and workplace skills and gain valuable experience. The week in November will focus on the SKILLS you need now as a student, as well as for the future, and the February week will focus on preparing for ASSESSMENT.

Support departments from across the university will be involved, including Learning Support Services, Learning and Information Services, Careers and Employability, Student Development, Student Welfare, Disability Support, as well as academic departments and the Students’ Union.

Development Weeks will provide opportunities for you to:

• Meet with your Personal Academic Tutor to review progress and discuss future development

• Seek guidance from Learning and Information Services and Learning Support Services to build on academic skills such as referencing and essay planning

• Enhance your IT skills for study and employment

• Develop skills relevant to the workplace, e.g. teamwork, time management

• Attend workshops about career planning and preparation e.g. writing a graduate CV; introduction to postgraduate study

• Achieve further qualifi cations to enhance your CV, e.g. European Computer Driving Licence, Maths and English GCSE

• Prepare for assessments;

• Begin to consider options for your Work-Based Learning module offered in the second year of study. This module enables you to develop personal and work specifi c skills and competencies through a 5 week work placement

• Participate in voluntary activities to enhance employability and make new friends

• Get involved in a variety of events hosted by the Students’ Union, including the clubs and societies

Look out for the detailed programme of activities which will be given to you at your Personal Academic Tutor meeting in Induction Week. You are encouraged to participate in the wide range of workshops and one-to-one sessions on offer

Further information is available from Jen Fewtrell (Induction Project Manager) – Email [email protected]

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24 25

The E-Portfolio

You may already have used an E-Portfolio at school or college. At the University of Chester you will have a personal electronic E-Portfolio, accessed through IBIS (the University Intranet system). In your E-Portfolio you can record information about yourself and your experiences at university which will help you to plan your future.

Employers don’t look just for evidence of academic and intellectual ability; they need to know about your skills for the workplace in areas like team-work, time-management, organising, communication skills, problem-solving, decision-making, using your initiative and innovation. These skills can be developed in many settings, through your group work/assignments at University and through work experience (paid and voluntary), sports and other interests and other extracurricular activities, but it can be hard to remember what you have done when it comes to completing an application form. By using your E-Portfolio you can collect examples which can be built into a CV and used in applications and interviews.

Although the E-Portfolio is your property, through sharing all or part of it from time to time with your Personal Academic Tutor (PAT) you will help to ensure that he/she has the information needed for one-to-one meetings and for reports and references about you.

You will be introduced to your E-Portfolio during Induction Week or soon after. For more information speak to a member of staff in Careers and Employability in Binks CBK 104.

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Academic Departments and Faculties

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26 27

Department/Faculty

BIOLOGICAL SCIENCES Head: Dr Basma Ellahi Tel: 01244 513056 Email: [email protected]

Programme

Animal Behaviour (Combined Honours) Animal Behaviour (Single Honours) Biology (Combined Honours) Biology (Single Honours) Biomedical Sciences (Single Honours) Forensic Biology (Single Honours) Forensic Biology (Combined Honours) Human Nutrition (Single Honours) Nutrition (Combined Honours) Nutrition and Dietetics (Single Honours)

Programme Leader

John Cartwright Claire Lavin Dr Phil Wood Dr Ian McDowall Pamela Fergusson Chris Wolfendale

BUSINESS, MANAGEMENT AND STRATEGY Head: Jonathan Britten Tel: 01244 511064 Email: [email protected]

Business Studies (Single Honours) Business (Combined Honours)

Ian McDonald

COMPUTER SCIENCE AND INFORMATION SYSTEMS Head: Dennis Holman Tel: 01244 513103 Email: [email protected]

Computer Science (Combined Honours) Computer Science (Single Honours) Information Systems Management (Single Honours) Multimedia Technologies (Single Honours) Multimedia Technologies (Combined Honours)

John Scott

Graham Logan Dr Jan Shaylor

EDUCATION AND CHILDREN’S SERVICES Dean: Anna Sutton Tel: 01244 511432 Email: [email protected]

BEd (Early Years 3-7yrs) BEd (Primary Years 5-11yrs) Education Studies (Combined Honours) Early Childhood Studies (Single Honours)

Tim Wright Dr Mark Murphy Kate Wilkinson

Academic Departments and Programmes

FINANCE AND HUMAN RESOURCE MANAGEMENT Head: Steve Whewell Tel: 01244 511064 Email: [email protected]

Accounting and Finance (Single Honours) Accounting (Combined Honours)

Steve Whewell

ART AND DESIGN Head: John Renshaw Tel: 01244 515870 Email: [email protected]

Fine Art (Combined Honours) Fine Art (Single Honours) Graphic Design (Combined Honours) Graphic Design (Single Honours) Photography (Combined Honours)

Dr Jeremy Turner Kevin Furlong Dr Cian Quayle

Academic Departments are grouped into Faculties, each headed by a Dean and Associate Dean:

FACULTY OF HUMANITIES(Departments of English, History and Archaeology, Languages,Theology and Religious Studies)Dean: Prof Chris WalshAssociate Dean: To be appointedAdministrator: Emma Wakefi eld

FACULTY OF SOCIAL SCIENCE(Departments of Geography and Development Studies, Law,Psychology, Social and Communication Studies)Dean: David BalsamoAssociate Dean: Prof Roger KayAdministrator: Suzanne Hearne

FACULTY OF ARTS AND MEDIA(Departments of Art and Design, Media and Performing Arts)Dean: Mr Brendan O’SullivanAssociate Dean: To be appointedAdministrator: Debbie Wilkinson

FACULTY OF APPLIED AND HEALTH SCIENCES(Departments of Biological Sciences, Computer Science andInformation Systems, Mathematics, Sport and Exercise Sciences)Dean: Prof Sarah AndrewAssociate Dean: Dennis HolmanAdministrator: Sue Sutton

FACULTY OF BUSINESS, ENTERPRISE AND LIFELONGLEARNING(Departments of Business, Management and Strategy, Finance and Human Resource Management, Marketing, Tourism and Events Management, Work-Related Studies)Dean: Prof Phillip HarrisAssociate Dean: Chris PykeAdministrator: Catriona Campbell

FACULTY OF EDUCATION AND CHILDREN’S SERVICESDean: Anna SuttonAssociate Dean (Resources): Malcolm GloverAdministrator: Sara Shepheard-Walwyn

FACULTY OF HEALTH AND SOCIAL CAREDean: Prof Mike ThomasAssociate Dean (Academic): Dr Annette McIntoshAssociate Dean (Business Development): Linda MeredithAdministrator: Jo Southern

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Academic Departments and Programmes

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Department/Faculty

ENGLISH Head: Dr Derek Alsop Tel: 01244 513152 Email: [email protected]

Programme

English (Combined Honours) English (Single Honours) English Language (Combined Honours) Creative Writing (Combined Honours)

Programme Leader

Dr Graham Atkin Dr Emma Rees Dr Matt Davies Prof Alan Wall

GEOGRAPHY AND DEVELOPMENT STUDIES Head: Dr Martin Degg Tel: 01244 511729 Email: [email protected]

Geography (Combined Honours) Geography (Single Honours) International Development Studies (Combined Honours) Natural Hazards Management (Combined Honours)

Prof Derek France Dr Chris Ribchester Gill Miller Dr Servel Miller

HEALTH AND SOCIAL CARE Head: Prof Mike Thomas Tel: 01244 511118 Email: [email protected]

Health and Social Care (Single Honours) Louise Shorney

HISTORY AND ARCHAEOLOGY Head: Dr Keith McLay Tel: 01244 512151 Email: [email protected]

Archaeology (Combined Honours) Archaeology (Single Honours) History (Combined Honours) History (Single Honours)

Dr Meggen Gondek Dr Michael Huggins

LANGUAGES Head: Prof Claire Griffi ths Tel: 01244 513294 Email: [email protected]

French (Combined Honours) French (Single Honours) German (Combined Honours) German (Single Honours) Spanish (Combined Honours) Spanish (Single Honours)

Sue Beigel Dr Debbie Wagener Dr Mark Gant

LAW Head: Prof Roger Kay Tel: 01244 512301 Email: [email protected]

Law (Combined Honours) Law (Single Honours) Law with Criminology (Single Honours) Law with Journalism (Single Honours)

Phil Hunter

MARKETING, TOURISM AND EVENTS MANAGEMENT Head: Claire Blanchard Tel: 01244 511064 Email: [email protected]

Events Management (Combined Honours) Events Management (Single Honours) Management (Combined Honours) Management (Single Honours) Marketing (Combined Honours) Marketing (Single Honours) Tourism Management (Single Honours) Tourism (Combined Honours)

Martin Metcalfe Pippa Weston Jane Martin Andy Lyon

Department/Faculty

MATHEMATICS Head: Dennis Holman Tel: 01244 511053 Email: [email protected]

Programme

Mathematics (Combined Honours) Mathematics (Single Honours)

Programme Leader

Dr Pat Lumb

MEDIA Head: To be appointed Tel: 01244 515865 Email: n.oldfi [email protected]

Journalism (Combined Honours) Journalism (Single Honours)

Guy Hodgson

PERFORMING ARTS Head: Prof Darren Sproston Tel: 01244 515860 Email: [email protected]

Dance (Combined Honours) Dance (Single Honours) Drama and Theatre Studies (Combined Honours) Drama and Theatre Studies (Single Honours) Popular Music Performance (Single Honours) Popular Music (Combined Honours)

Amanda Clarkson Jane Loudon Ben Broughton

PSYCHOLOGY Head: Prof Rosalind Bramwell Tel: 01244 513479 Email: [email protected]

Psychology (Combined Honours) Psychology (Single Honours)

Liz Whelen Dr Sean Dunkin

SOCIAL AND COMMUNICATION STUDIES Head: Anne Boran Tel: 01244 512062 Email: [email protected]

Communication Studies (Combined Honours) Communication Studies (Single Honours) Counselling Skills (Combined Honours) Criminology (Single Honours) Criminology (Combined Honours) Sociology (Combined Honours) Sociology (Single Honours)

Meriel D’Artrey Barbara Edge Dr Karen Corteen Dr David Ford

SPORT AND EXERCISE SCIENCES Head: Prof Ken Green Tel: 01244 513454 Email: [email protected]

Sport and Exercise Sciences (Combined Honours) Sport and Exercise Sciences (Single Honours)

Helen Odhams

THEOLOGY AND RELIGIOUS STUDIES Head: Prof Robert Warner Tel: 01244 511031 Email: [email protected]

Theology and Religious Studies (Combined Honours) Religious Studies (Single Honours) BTh Theology (Full-time) BTh Theology (Part-time) Christian Youth Work (Single Honours)

Dr Tom Greggs Dr Fabrizio Ferrari Dr David Clough Dot Gosling

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Undergraduate ModularProgrammes Structure

Combined HonoursDegree Structure

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Single Honours DegreeStructure

Programme Changes

If you want to discuss the possibility of a change of programme, please contact Mrs Diana Dunn, Director of Undergraduate Programmes. There will be an opportunity to consult Diana Dunn in Induction Week at the Academic Advice Desk on Friday 25th September between 10am and 2pm in Binks CBK013.

N.B. Programme chnages are not normally allowed after the fi rst fi ve weeks of teaching.

BA, BSc, BTh and LLB

You will undertake a programme of study for one of the following awards: i) Bachelor of Arts (BA) with Honours ii) Bachelor of Science (BSc) with Honours iii) Bachelor of Theology (BTh) with Honours iv) Bachelor of Laws (LLB) with Honours v) Foundation Degree

Each programme of study is made up of modules; six modules taken at each of three levels of study constitute a full degree programme. BA and BSc students study for either a Single Honours degree or a Combined Honours degree which conform to a common modular framework or structure.

BA and BSc

The Single Honours degree allows you to concentrate your studies in one chosen subject. However, in the interests of breadth, the structure of the single honours programme may provide for optional modules at Level 4*. If you applied to the University prior to the clearing period, you will have been advised of the choices of optional modules available to you and will have been invited to choose from a list provided by Registry Services.

We try to ensure that students’ preferences in the selection of optional modules are met but, because of certain constraints, we may not be able to do so in all cases.

BA and BSc

As a BA or BSc Combined Honours student, you may give equal time to the study of the two subjects that make up your programme or you may choose to ‘major’ in one subject at Level 6. At Level 4, you may be asked to choose optional modules from lists provided by Registry Services. If you applied to the University prior to the clearing period, and a choice is available within your programme of study, you will have been sent a list of optional modules available to you and invited to make your preferred choice. We try to ensure that your preferences are met but, because of certain constraints, we may not be able to do so in all cases.

Either:LEVEL FOUR

Or LEVEL FOUR

LEVEL FIVE

LEVEL SIXEither: Subjects A and B equally weighted

Or: Major/minor weighting between subject A and subject B

Subject A

1

Subject B Experiential Learning or Work-Based Learning

2 3 4 5 6

Subject A

1

Subject B

2 3 4 5 6

Core Modules Core Modules

Subject A

1

Subject B

2 3 4 5 6

Core Modules Core Modules Optional Modules

1 2 3 4 5 6

Subject A Subject B

1 2 3 4 5 6

Subject A (Major) Subject B (Minor)

*Level 4 is your fi rst year of study at University, Level 5 is your second year and Level 6 is your third year of study.

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The Structure of the BEd Programme

Criminal Records Bureau Disclosures

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The establishment of the Criminal Records Bureau (CRB) has improved access, for recruiters, to information about people who will be working with children or vulnerable adults. The CRB collates information from a number of sources such as the Police, the Department of Health and the DCSF, to provide institutions with information about the suitability of those seeking to train or work in positions of trust.

Some programmes of study at the University contain placements that involve working with Children or Vulnerable People (e.g. the prison service, social services and schools). If you are registered on one of the programmes listed overleaf you are required to complete a Criminal Convictions Declaration form and apply for an Enhanced Disclosure of criminal records through the Criminal Records Bureau; a fee is charged, for which you are liable. You will have already received a letter and information regarding applying for a CRB disclosure and you should have completed the form on-line; you should also have attended a CRB signing session at the University prior to the Induction Week and provided your proof of identity, cheque for the fee and signed the form. If you did not attend a signing session this must be done within the Induction Week as a matter of urgency. A copy of the disclosure will be sent to the University and yourself. You will need to retain your copy to show your employer or placement provider if requested to do so. In the event of a disclosure indicating a former conviction, the nature of the disclosure is carefully considered and an appropriate course of action is determined and taken. In determining this action the NACRO guidance ‘Recruiting Safely’ is taken into account. Any student who is convicted of any offence during their study at the University must declare this to the Institutional Compliance Offi cer and the Director of Programmes/Programme Leader. At the commencement of each academic year you will be expected to sign a further declaration form indicating that your conviction status has not changed and you have not received any convictions that may be regarded as making you unsuitable to work with Children or Vulnerable Adults.

Failure to complete the process may have serious consequences for your continued registration and placements. You should also note that any offer or guarantee of a place on your chosen programme of study at the University of Chester remains provisional pending receipt of satisfactory CRB clearance through the

University; this condition remains in place irrespective of whether you have enrolled or commenced studies. The University may terminate studies if information comes to light that may have a bearing on your suitability to work with Children or Vulnerable Adults. The University does not accept disclosures from previous employment or those obtained through other registered bodies. Further information on CRB and disclosure is available on the Schools and Departments page of IBIS or from the Institutional Compliance Offi cer based in Chester.

Programmes that require CRB Clearance

• Bachelor of Education degree (all programmes)

• BA Early Childhood Studies

• BSc Nutrition and Dietetics

• BA Christian Youth Work

Some programmes include optional modules that may involve working with vulnerable people. If you opt for such a module, you will need to undergo either a Standard or Enhanced Disclosure.

Contact details:Rob DawsonInstitutional Compliance Offi cerTelephone: 01244 511610Email: [email protected]

The dates and times of CRB clearance sessions for these programmes appear in the Induction Week Programme section of the Guide, please see page 17.

A number of Church Colleges’ Certifi cates are taught at Chester, which are open to all students and may be studied over several years. Each Certifi cate is made up of three modules and a reduced fee of £36 is charged per module.

In 2009-10 the following Certifi cates will be running:

• Certifi cate in Theology and Ministry, aimed at people interested in studying Christian theology and ministry. This Certifi cate is useful to those wanting to explore their vocations to a variety of ministries, lay or ordained, and to those wanting to equip themselves for Sunday School teaching, or pastoral care. They are available as taught courses or by distance learning.

• Certifi cate in Religious Studies, allows students to pick a range of modules including: • The Nature and Study of Religion • The Biblical Literature • Contemporary World Religions • Religious Perspectives on Contemporary Social and Moral Issues • Pastoral Theology

Contact person: Robert Evans, [email protected]

For further details please contact the administrator in the Department of Theology and Religious Studies (email: [email protected]), or call in to the department offi ce in Hollybank.

The BEd programme operates across the whole of the academic year to match the timetables followed by our partner schools. BEd students take two modules of their chosen specialist subject in Year One. In addition, during your fi rst year, you will follow a programme relating to Professional Development Education and undertake a Professional Placement. You will also study the National Curriculum core subjects (English, Mathematics and Science), ICT, and cover two non-core subjects (PE and RE) to support your classroom teaching. We have strong links with schools in neighbouring Local Authorities, and student placements are normally within Wirral, Cheshire West and Chester, Cheshire East, Halton, Warrington, Flintshire and Wrexham. Further details regarding the structure of the programme are provided in the Year One Handbook which you will be given when you arrive.

Church Colleges’ Certifi cates

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StudentFinance

Financial Information

The Finance Offi ce for Chester campus students is located in Chichester House. The offi ce deals with all issues regarding fees.

Tuition FeesIn 2009/10 tuition fees for full-time UK/EU undergraduate degree students will be £3,225 per annum. Full-time self-fi nancing Foundation degree students will normally have the £3,225 fee offset by a bursary of £1,940 which will be applied as a fee waiver making the tuition fees payable £1,285 per year, but this may vary in certain cases.

If you have any questions regarding tuition fees the contact details are as follows:

Surnames A-F Daphne Jones, Tel: 01244 512072, E-mail: [email protected]

Surnames G-QAnn Roberts, Tel: 01244 512074, E-mail: [email protected]

Surnames R-Z Alison Roberts, Tel: 01244 512089, E-mail: [email protected]

Financial Notifi cationUK and EU students should have already applied to the appropriate body. Information can be found by visiting the following websites. Students from:

England: www.studentfi nanceengland.co.uk

Wales: www.studentfi nancewales.co.uk

Scotland: www.saas.gov.uk

Northern Ireland: www.studentfi nanceni.co.uk

Other EU Nationals: www.direct.gov.uk

You must apply to confi rm your eligibility for UK/EU fees. For UK students you need to complete a PN1 form and for EU students a EU9N form. If your status is not confi rmed, the University may require you to pay the overseas fee. You will need to bring a copy of your Financial Notifi cation to the Enrolment, Fiinancial Registration and University Resources session on Monday of Induction Week.

Financial EnrolmentThis will take place on Monday 21st September 2009 at the Enrolment, Financial Registration and University Resources session (see the Induction Week Programme). You must complete both Academic and Financial enrolment before you are a fully registered student of the University.

When and how do I have to pay my tuition fees?If you have opted to take out a loan for the full £3,225, we will apply to the SLC/SAAS for payment. If you have not taken out a loan or have taken out only a partial loan, you should pay your self-funded amount as follows:

1. In full at the Enrolment, Financial Registration and University Resources session of induction week on Monday 21st September 2009.

2. In two instalments. The fi rst payment is due at enrolment on 21st September 2009 and should be for £1,615. The second payment for the balance is due before Friday 29th January 2010.

Payment on Enrolment day should be made by debit / credit card. Please ensure you bring a copy of your Financial Notifi cation along with your completed undergraduate tuition fee payment form which you will have received in your induction pack.

Late payment fi neSelf-funding students must have paid in full by Friday 29th January 2010. Those students who are taking a tuition fee loan must provide confi rmation of their loan prior to 29th January 2010. Any student who has not paid in full or provided evidence of a loan by 29th January 2010 will be liable to a surcharge of £50. Payments should be sent for the attention of the Finance Offi ce, University of Chester, Parkgate Road, Chester, CH1 4BJ. If you are posting your payment to us, please ensure that you allow suffi cient time for your cheque to arrive before the due date.

Changes in fee loan amountIf you change the amount of fee loan requested, you should inform the Finance Offi ce by providing a copy of your revised Financial Notifi cation.

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Financial Information

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Financial Regulation relating to tuition feesand other feesThe Undergraduate Tuition Fees payment form should be completed, signed and brought to registration on Monday 21st September 2009 at the Enrolment, Financial Registration and University Resources session of Induction Week. If you are taking out a tuition fee loan, please ensure you bring your Financial Notifi cation detailing the amount borrowed. If you have decided not to take out a tuition fee loan, the full fee or the fi rst of two instalments (minimum £1,615) should be made on Monday 21st September 2009.

PenaltiesStudents who are in debt to the University may be prevented from enrolling for the next academic session. This will include tuition fees, accommodation fees and any other debts that may be owed to the University. It is your responsibility to make sure all these fees are paid. Therefore, if at any time you think you may have diffi culty making any payments please contact the Finance Offi ce to discuss the situation. We are usually able to fi nd a solution that suits both parties.

Withdrawals, suspensions and transfersIf you should withdraw, suspend or transfer you will be required to pay a percentage of your tuition fees. The amount you will be charged will depend on the date of your withdrawal, suspension or transfer (please see table below). Please note that the date will be taken as the date when Registry Services receives written notifi cation of your withdrawal, suspension or transfer.

*Students who leave prior to 1st December will not have access to a tuition fee loan and will therefore be personally liable for fees. If you have any queries regarding the fi nancial implications of withdrawing, suspending or transferring please contact either Student Support and Guidance or a member of the Finance Offi ce.

Any requests for a refund of tuition fees should be made in writing to the Finance Offi ce.

Accommodation (University owned and managed)If you are staying in University halls of residence or University self-catered accommodation, you will be invited to take up your residence on Sunday 20th September 2009. There are two options for paying your accommodation fees:

1. Pay for the year in full before Friday 9th October 2009. If you do this you will be entitled to a 1% discount. Payment can be made by one of the following methods:

Debit/Credit cardA terminal will be set up to receive card payments on Sunday 20th September 2009.

ChequeWhen paying by cheque please write your full name, student number, and your term time address on the reverse of the cheque.

Amount

September October November December/January February

Fees Due £3,225

£100* £250* £500* £1,615 £3,225

Amount Due £1,285

£100* £250* £375* £645 £1,285

2. Complete a direct debit mandate to pay your accommodation in three instalments.

These will be collected as follows:

family’s income. The loan will be paid in three instalments, and will be paid directly into your bank account. Provided you register on Monday 21st September 2009 the fi rst instalment should be in your bank account by no later than Thursday 24th September 2009.

Tuition fee loansUndergraduate students can apply for a loan of up to £3,225 to cover the cost of tuition fees.

Maintenance GrantsWhether you are entitled to a grant depends on your family’s income. The maximum grant for 2009/10 is £2,906. Grants will be paid in three instalments with your maintenance loan. The grants are not repayable. If you receive a higher education grant your maintenance loan will be reduced.

University of Chester bursariesUK undergraduates with household income below £25,000 and paying £3,225 in fees and in receipt of a maintenance grant will be eligible for a University bursary of £1,000 which includes the mandatory £319.

If you qualify for the bursary you will receive a letter during the fi rst term detailing your entitlement and payment schedule.

It should be noted that PGCE and Social Work students will only qualify for the mandatory minimum (£319) element of the bursary.

BudgetingIf you would like handy money saving tips and/or help working out a budget for your time at university, the following websites provide advice and calculators for students:

www.moneysavingexpert.com/banking/student-money-savingwww.moneysavingexpert.com/health/student-loans

www.moneysavingexpert.com/banking/Budget-planninghttp://money.uk.msn.com/student/resources/budget_calculator.aspx

http://www.ucas.com/students/studentfi nance/budget_calculatorhttp://www.studentcalculator.org.uk/original/index.asp

Friday 9th October 2009

Friday 8th January 2010

Friday 16th April 2010

Halls of Residence (excludng John Milton Hall)

12 weeks

11 weeks

12 weeks

Self Catered, Semi Catered & John Milton Hall

15 weeks

14 weeks

12 weeks

The January and April dates may be subject to change depending on term dates. The direct debit will be taken on the Friday after the start of the new terms. A direct debit mandate will be included with your offer of accommodation. Please complete the mandate and return it with your signed contract accepting your offer of accommodation.

Late Payment/Returned Direct DebitsIf payment is not made by the due dates, including any direct debits returned because funds are not available, a fi ne of £25 will be incurred. A second fi ne of £25 will be applied if payment is still not received 14 days after this due date. Therefore the maximum termly fi ne for late payment is £50.

Finance contacts for accommodation:

Kathryn Critchley: 01925 534291

E-mail: [email protected]

Student Loans

Students can apply for loans to cover their tuitionfees and for maintenance. To ensure you apply to thecorrect body, please visit www.direct.gov.uk

Maintenance loansIn the academic year 2009/10 the maximum loan that you will be entitled to is £4,950. 72% of the maximum loan available does not depend on your

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Financial Information

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Additional sources of funding

In certain circumstances you may be eligible for additional support through supplementary grants. Extra help is available for disabled students, students with dependants and students entering higher education from care. Please contact your student fi nance provider to fi nd out if you are eligible for supplementary support. For students from England, the Department for Business Innovation and Skills has produced a booklet ‘Financial Support for Higher Education Students’ which sets out the avenues of fi nancial support that are available to you. You can obtain your free copy by calling 0800 731 9133. For students from Northern Ireland, the Department for Employment and Learning publish their own, and you can obtain a copy by calling 0845 600 0662. For students from Wales, the Welsh Assembly Government publish their own version and you can obtain a copy by calling 0845 602 8845. For students from Scotland, contact The Scottish Awards Agency for Scotland (SAAS) and you can obtain a copy by calling 0845 111 1711.

Access to Learning Fund

The Government allocates a sum of money which is administered by the University to help those students who are experiencing extreme fi nancial hardship. You will normally need to have applied for the full maintenance loan before you are eligible to apply to the access to learning fund. A detailed eligibility guide is available from Student Support and Guidance along with an application form. The application form requires detailed information about your income and expenditure, reasons why you believe you should be entitled to fi nancial assistance and a copy of an up-to-date bank statement including the last three months’ transactions as a minimum. Applications are assessed by a committee that usually meets every week during term time. If the committee makes an award this is usually not repayable.

Funding

There are various sources of funding available to students. However, it is important to check your eligibility for each type of funding before applying. If you require further advice or information on the types of funding listed below, please contact Student Welfare. Additional help can be sought once you are enrolled at the University, by visiting the ‘Financial Support’ page on IBIS.

Government Help for StudentsThe DirectGov site is the place to start for information about fi nancial support. Students from England are encouraged to apply online for loans and grants. There are links to the relevant bodies for students from Wales, Scotland and Northern Ireland. Similarly, there is information for students from other EU countries and international students.

www.direct.gov.uk/en/EducationAndLearningUniversity AndHigherEducation/StudentFinance/index.htm

Bursaries and ScholarshipsThe University awards various bursaries throughout the year. There are also a range of educational trusts and charities that make individual awards to students. Please contact Student Welfare for further information on any of these.

International Students (not EU)International students studying at the University can apply for a bursary. Information on how to apply can be obtained from the International Offi ce. The University does not provide funding for international students, but students in hardship should contact Student Welfare for advice.

Help from the University of ChesterStudents from the UK, in extreme fi nancial hardship, can apply to the University’s ‘Access to Learning Fund’ (ALF) once enrolled. Application forms are available via the Financial Support page on IBIS, and from Student Welfare.

Additional Government HelpSome students may be eligible for help from the Benefi ts Agency. Student parents are eligible to apply for tax credits. More information can be found on the Financial Support page of the DirectGov site.

Bursary Funded CoursesMany health professional courses receive funding from the NHS. You should contact the Bursary Offi ce in Blackpool for more information. Details are available from Student Welfare or on the Financial Support page on IBIS.

Career Development LoansIf you are not entitled to a mandatory grant or a student loan, or any other type of fi nancial help, you may be eligible for a career development loan. Details are available from Student Welfare.

Job Shop and UniJobHelp fi nding part time work, on campus and in the local area, is available from Careers and Employability – more details in the Careers and Employability section on page 46 of the Guide.

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40 41

Student Support and Guidance is based in the Binks Building, near the Exton Park entrance. This is where you will fi nd most of the people who can offer you pastoral and developmental support while you are at University. If you are not sure where to get help, Student Support and Guidance is the best starting point – please call in and see us. Further details are provided on IBIS, the University intranet. The senior staff of Student Support and Guidance, based on the Chester campus in Binks CBK120, are:

Dr Lesley Cooke: Dean of StudentsMs Paula Harrison: Head of WelfareMr Steve Clapham: University ProctorTelephone: 01244 511548 Email: [email protected] Opening hours:Monday to Thursday 8.30am – 5.30pm, Friday 8.30am – 4.30pm

More information on key aspects of Student Support and Guidance are given to the right and on the following pages.

Student Support andGuidance

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StudentServices

Student Welfare

Student Welfare offers information, advice and support on a range of personal issues including: funding and bursaries, childcare, academic diffi culties, general welfare advice and specialist support for international students, mature students and care leavers.

We offer students information via our Information Point (based in the offi ce), and can arrange for you to have a one-to-one appointment with an adviser if you have an enquiry which requires in depth discussion and advice.

If you are not sure if we can help you, please get in touch and we will refer you on to the service you need if we are unable to answer your query. We offer telephone and face-to-face appointments and are happy to respond to queries via email as well.

Contact details / Opening timesLocation: Binks Building, CBK113 Opening hours:Monday to Thursday 8.30am – 5.30pm, Friday 8.30am – 4.30pmTelephone: 01244 511550 Email: [email protected]

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“The majority of students applying for graduate jobs won’t have a great deal of work experience. By volunteering, they can demonstrate evidence of some of the skills employers are looking for.”

Rebecca Wainwright, KPMG

Student Development is here to help you get the most out of your time at University and volunteering can help you enhance your CV by gaining many of the valuable skills that employers look for.

Time spent volunteering can also help you:

• Explore new areas of work before making a decision on your future career• Gain pre-course experience necessary for teaching or social work• ‘Give something back’ to the community• Meet new people from different backgrounds and form networks• Build confi dence• Have fun

We offer a range of volunteering opportunities, with new exciting placements arriving all the time. You only need to commit a couple of hours a week or get involved in one or more of the one-off events that take place throughout the year.

We also run a number of schemes which allow volunteers to gain accreditation for the work they have done.

Just remember 73% of employers would employ a candidate with volunteering experience over one without (Time Bank through Reed Executive).

So, if you would like any further information on the many projects we run or, on volunteering in general, then you can get in touch by phone, email or drop into the offi ce.

Chester campus: Binks Building CBK101 Telephone: 01244 511552Email: [email protected]

Support for Care Leavers Student Development

The University of Chester has a commitment to supporting students who have been in care. We would like to help you during your time at University.

Studying at University is an exciting experience but it can also be a time of anxiety and confusion for any student. With this in mind, the University has a dedicated staff member for care leavers within Student Support and Guidance, who is available to offer any extra support that you may need. This could include:

• Help to secure 365-day accommodation over the full term of your course

• Easy access to fi nancial help and guidance including the Universities Access to Learning Fund

• Acting as a link between the University, you and your local authority

• Providing help to access the various services offered by the University, including a peer mentoring scheme

• Or simply, someone to talk to if there is anything you are unsure about

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If you would like to discuss the kind of support available to you, please contact the Student Support Project Offi cer:

Sandra PhippsTelephone: 01244 511550Email: [email protected]

In May 2009, the University of Chester was awarded the Frank Buttle Trust Quality Mark for Care Leavers in Higher Education. We are therefore fully committed to:

• Working with looked after young people to help increase the number of care leavers entering higher education

• Raising awareness of the needs of this group of students

• Enabling care leavers to make the most of their time in higher education and to complete their chosen courses successfully

• Contributing to a national frame work to assist local authorities to fulfi l their obligation to care leavers

Disability Support

Disability Support works with disabled students (including students with medical conditions, mental heath diffi culties and specifi c learning diffi culties such as dyslexia) to enable you to demonstrate your abilities whilst at University. We offer information, advice and guidance on a range of issues including: reasonable adjustments to courses and assessment; the process of accessing support, for example applying for Disabled Students’ Allowance, liaison with other University departments such as Learning Support Services and academic staff; and liaison with external agencies including Assessment Centres, Student Finance England and Local Authorities.

You will need to provide supporting evidence of your disability, mental health diffi culty or specifi c learning diffi culty; this could include a letter from your GP or medical specialist detailing a medical or mental health diffi culty, an up-to-date psychological assessment of a specifi c learning diffi culty or other offi cial recognition of your disability such as a registered blind certifi cate. If you are not sure whether you have appropriate evidence please contact a member of Disability Support.

We encourage all eligible students to apply for Disabled Students’ Allowance as early as possible to ensure that support is put in place at the earliest opportunity. If you need help with this process please contact us as soon as possible.

Contact details / Opening timesLocation: Binks Building, CBK113 Opening hours:Monday to Thursday, 8.30am – 5.30pm, Friday 8.30am – 4.30pmTelephone: 01244 511550Email: [email protected]

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Disability SupportInduction Session

Support for International Students

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Counselling is a process which enables you to explore and make sense of issues which may be distressing you or disrupting your life. This may involve managing depression, low self esteem, relationships, bereavement and stress. Counselling can lead to greater awareness, increased understanding and change. Professionally qualifi ed counsellors offer a confi dential service, which means your issues are not discussed with anyone unless you give your consent. (There are rare exceptions to this which will be explained to you when you fi rst meet a counsellor.) You can make an appointment to see a counsellor Monday to Friday during offi ce hours; on some days we also offer appointments in the early evening. If you are unsure if counselling is for you, you can have a brief consultation with one of our counsellors (further details on IBIS).

You can make an appointment through Student Welfare in Binks CBK113, Telephone: 01244 511550.

Or you can call or email the Counselling Service directly on:Telephone: 01244 511061 or 01244 511062Email: [email protected]

Counselling Services

The International Welfare Offi cer is part of the Student Welfare team and provides support for all international students throughout their studies at the University. This includes students from the European Union and European Economic Area as well as those from overseas. A meet, greet and orientation service is open to all international students new to the University.

SupportThe International Welfare Offi cer should be your fi rst port of call for any questions or issues that you may have, and will refer you to more specialist help where necessary. The International Welfare Offi cer is also able to answer any of your queries prior to your arrival. The contact details for the International Welfare Offi cer Sam Moss are:

Email: [email protected] Telephone: 0044 1244 511550Address: Student Welfare University of Chester Parkgate Road Chester CH1 4BJ

Orientation and social programmeOnce you have arrived at the University you will be required to attend all timetabled sessions on your induction programme, some of which are specifi cally for international students. You will be met by student volunteers called International Mentors. They are trained to support you throughout your stay. A programme of activities, called ‘CultureShock’, including day trips to places of interest and evening events are organised and take place all through the academic year. Once you have made contact with the International Welfare Offi cer then you will be emailed the social programme and be given updates on new events. Please see the international induction timetable which will have been emailed to you by the International Welfare Offi cer.

Preparation check listBefore arriving in the UK you must ensure you have the correct documents and keep them in your hand luggage. These include:

• Your valid passport with the correct entry clearance should you require it; or your ID card if you are from the EU/EEA

• Your travel tickets

• Your health documents should you require them

• Your letter of acceptance from the University

• If you are an overseas student you may also be required by Immigration to show that you have paid your fees

• Originals (or certifi ed copies) of any qualifi cation certifi cates you have

• You should carry enough money (£ pound Sterling) to cover any expenses that you may have when you arrive. Keep credit cards, cash and Travellers’ Cheques in a secure inner pocket

• It is important to keep a copy of the University’s contact details to hand should you need them

University contact details are:

Telephone: 0044 1244 511000Student Welfare: 0044 1244 511550Address: University of Chester Parkgate Road Chester CH1 4BJ

This information only applies to students who are from the EU and the EEA.

You will need your fi nancial notifi cation from the Student Loans Company (EU team). If you have not yet applied for this notifi cation then please visit http://www.direct.gov.uk/en/EducationAndLearning/UniversityAndHigherEducation/StudentFinance/StudentsFromOtherEUCountries/index.htm and complete the EU9N form.

If you declared a disability on your UCAS form, you will have been invited to a Disability Support Induction session on Wednesday 23rd September, in Binks CBK106/1 between 2pm and 4pm . During this session you will be able to fi nd out more about the support we can offer.

If you did not declare a disability, on your UCAS form but consider yourself to be disabled don’t worry, still come along! This session will also give you a chance to meet staff from other support departments, who are also here to support you, for example, Learning Support Services and Learning Information Services. After the initial induction you will be able to ask any questions you may have and book an appointment with a Disability Support Offi cer to discuss your support in more detail. During this session we can also provide help with completing the Disabled Students’ Allowance application form; Disabled Students’ Allowance funds key elements of support for disabled University students so it is important to complete this as soon as possible. We look forward to meeting you

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The University encourages everyone to explore faith and spirituality while here. The Faith communities and the University Chaplaincy play a key part in this, as does the Christian Union (a society of the Students’ Union). You can get in touch before arriving through our facebook pages, or meet us in your fi rst week in the tepee (you won’t be able to miss it).

The Chapel and Faith SpacesThe University has a fi ne Chapel and Faith Spaces, for use by those of any faith or none, for prayer, meditation or simple quietness. The Chapel is home to a supportive and varied community of students and staff. Together we seek to know God more deeply through varied worship, teaching and friendship. All students are offered the opportunity for growth and development in living faithfully through experience, mentoring, study and community involvement. The Faith Space is beside the playing fi elds, next to the old pavilion. The Faith Spaces include washing facilities. All these facilities are open for all to use throughout the day.

The University Chapel is particularly noteworthy. An impressive structure, it was built by some of the fi rst students here, being completed in 1847. The main weekly service in the Chester campus Chapel is each Thursday at 5.30pm. There is also a weekly Communion service every Wednesday, 12.15 – 12.45pm, a Roman Catholic Mass on Mondays at 1.05 – 1.30pm and other lunchtime services as advertised.

The Chaplains

Chester CampusRevd Ian ArchOffi ce: Binks CBK103Telephone: 01244 513183Email: [email protected] Group: University of ChesterChapel

Student Safety andAnti-Social Behaviour

Faith Communities

Situated within Student Support and Guidance is the Offi ce of the University Proctor. He has responsibility for liaising with University Departments and external agencies, i.e. Police, Fire, local community groups and the local Councils, to ensure that all our students receive the best help and advice in looking after themselves both on and off campus. The Proctor’s other role is to deal with all complaints received by the University of Chester about student behaviour, anti-social or otherwise. These complaints originate from other students, University staff or members of the community, and in this context the Proctor’s Offi ce is there to ensure that all students can go about their studies and private lives, within the University environment, without being disadvantaged by those students who do misbehave. Your quality of life at University will be enhanced if you take responsibility for your valuables and property. Simple things like ensuring your room is secure when you leave it, and not putting your valuable TV/computer on the window sill for everyone to see, will reduce the chance of you losing your valuables. Please think about personal safety. You will receive information on this subject at induction; please take heed of any advice you are given. Chester Students’ Union and Student Support and Guidance work very closely to ensure that all students have a safe and happy experience during their time at the University of Chester.

Telephone: 01244 511559 Email: [email protected]

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Careers and Employability

Warrington Campus and Faculty of Health and Social CareFather Ian DelingerOffi ce: Aiken Hall WAH118Telephone: 01925 534361Email: [email protected] Group: Warrington CampusChapel Group

The University employs two Chaplains to support faithful living in the University. Along with Faith Advisers from major world traditions they are available to see any member of the University confi dentially on any matter. In the fi rst instance you may want to contact the full-time chaplains.

Welcome Events Come along to the Chaplaincy tepee where there will be fun activities all week. You can’t miss it!

Tuesday 22nd September:Main Christian Union Meeting, 7.30 pm.

Thursday 24th September:Welcome Service, University Chapel, 5.30 pm.

Your graduate career may seem a long way off, but in the meantime we can help you to make the most of your time at University to develop your skills and experience and to plan your next step.

Part-time workEmployability means having skills and experience which make you better equipped to get that graduate job, and it’s important that you make the most of your time at university to build a good CV for the future. Most students have a part-time job to help with fi nances – we can help you to get the most out of your part-time work.

Our Jobshop, based in Careers and Employability, will help you to get in touch with local employers for work which fi ts in with your timetable.

If you would like to work on campus, in term time or vacations, you can apply for UniJob, our campus employment scheme.

Planning for your futureWe can give you information, advice, or one-to-one guidance on graduate careers and postgraduate courses. We can help with application forms, CVs and interviews. We will meet you during your course during special subject-based sessions fi tted in to your timetable. You can also come and see us - it is never too early to think about the future! Call in for a quick query, or book an appointment with a careers adviser, and look out for our travelling desks around the campus.

Opening Hours: In term time we are open from 8.30am – 5.30pm Monday to Thursday, 8.30am – 4.30pm on Friday. Every Tuesday we are open late until 7.30pm for drop-in queries – no appointment needed. During vacations we are open from 10.00am – 4.00pm each day.Location: First fl oor of the Binks Building in Room CBK104 Telephone: 01244 513066 Email: [email protected]

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In your fi rst week at University one of the services you will get to know is Learning and Information Services (LIS). We manage all computer and library services for the University, at Chester (Seaborne Library), Warrington (Broomhead Library) and the Faculty of Health and Social Care Education Centres. All registered students are given access to the University’s computer network, under the terms of the University Acceptable Use Policies. Central to our work is the University’s own internal intranet called IBIS (Internet Based Information System). Through IBIS you can access your student details, programme information and regulations, course materials, resources and information about support provided and all the other features of University life.

Induction WeekWorkshops during the University’s Induction Week provide a general introduction to the computer network, IBIS, the library and electronic information sources. The induction workshops will show you how to access:

• The University computer network

• University email

• The online library catalogue

• Your learning space on IBIS

• Electronic information sources

• Your student E-Portfolio

• Your personal timetable

• Your fi le storage area

• A range of different software packages

Open Access ComputersIf you don’t own a computer or just need to use one while on campus, there are several Open Access Computer areas on campus. Each area has a laser printer, with a small charge made for printing, opening times are clearly displayed.

Childcare FacilitiesLearning and Information Services

The University of Chester Nursery opened in 1991, and has an excellent reputation for the high quality care and education of children aged three months to fi ve years. The Full Day Care Nursery is situated in the Kingsway buildings, and has a dedicated team of highly trained staff. To contact the Nursery directly, call 01244 221260 or email [email protected]. For more information on the availability of places, and for information about childcare facilities in the Chester area, please contact Student Support and Guidance by calling 01244 511550, or email [email protected]

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Library Services In your fi rst weeks you will probably meet the library staff who are specialists in your subject area. Most academic departments arrange subject-based workshops where library staff show you how to fi nd books and journals in the library, how to check your reading lists, manage your borrowing online, and introduce you to E-books and other online sources which will help with your assignments.

You will also get to know the library facilities available to you on campus. The staff at our Helpdesks will be able to help you to understand the full range of library and information services available to support you during your studies. You will have access via our online catalogue to thousands of books and electronic information sources. We stock hundreds of print journals as well as daily newspapers, and provide a range of study areas, networked computers, self-service photocopying and printing facilities. You can also buy a range of stationery items, bind assignments and have your work laminated. Just ask if you have any questions about the support we can provide.

Media FacilitiesThe library also provides a range of media equipment for you to use, such as video recorders, tripods and editing suites. Equipment needs to be booked in advance and collected from the library Helpdesk.

Distance Learning StudentsFor students on Distance Learning courses we provide a specialist service to help you access IBIS and the resources you need, including journal article photocopying and postal book loans services.

ResNetAlmost all University owned rooms have free high speed managed web browsing provided through either a wired or wireless connection to your own computer. You will be able to access University resources such as IBIS and your e-mail account.

Minimum RequirementsBefore you can connect to ResNet, your computer must have:

• Windows Vista, Windows XP with service pack 2 or Mac OSX

• AntiVirus Software

• Firewall Protection

• Anti-Spyware Protection

• Access to Windows/Mac updates

• Network card or Wireless card (depending on where you will be living)

A drop-in ResNet Clinic will be provided in the Seaborne Library between 2.00pm – 4.00pm for the fi rst 2 weeks, starting from Tuesday 22nd September. Call in for technical advice if you have any diffi culties with your ResNet connection.

Learning and Information Services HelpdesksFor any library, University computer or network related enquiry during term time:Mon to Thurs: 8.30 am – 9.00 pmFriday: 8.30 am – 8.00 pmSat, Sun: 12.00 noon – 6.00 pmTelephone: 01244 511234 (or extension 1234)Email: [email protected]

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Learning Support Services

LSS provides study skills support for all students interested in improving their academic performance. This includes study skills support for students whose fi rst language is not English.

We also offer specialist support for students with specifi c learning diffi culties (such as dyslexia, dyspraxia).

We offer regular informal Study Skills seminars covering, Essay Planning and Structuring; Developing an Academic Writing Style; Using APA Referencing; Critical Thinking; Revision and Exam Techniques.

Additionally, we provide IT training guides and support including delivering ECDL and Advanced ECDL training courses to students.

There is an IT and Study Skills drop-in service, timetable available on our LSS pages on IBIS. This is where students can drop in with any IT related or study skills query.

Contact usPlease leave your name, student number, a contact telephone number, a brief message and let us know which site you are studying at - we will reply to your call within three working days.

Telephone: 01244 513319 Email: [email protected]

Visit us at the following sites:• Chester – Molloy CML001• Kingsway - CKW031• Warrington - Learning Resources (Yellow - Top fl oor, Broomhead Library)• Arrowe Park and Leighton Hospitals (in Faculty of Health and Social Care).

Opening timesOpen Monday to Friday at main sites during term timeDetails of Drop-in times, User guides and Seminar programmes available on Learning Support Services home page (click “Schools & Departments” and choose the “Learning Support Services” link).

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Located in the basement of the Bluecoat School in Chester, the University of Chester’s Learning & Enterprise Centre provides an opportunity for personal development to students of the University. The Centre provides a comprehensive portfolio of training courses to enhance your CV, with opportunities available for individuals to improve their profi ciency in everything from Maths and English to Computing (IT) and Business and Management competencies. With all this on offer, we can defi nitely offer you a course that can help you to achieve your personal goals.

As an approved City and Guilds Centre, we are able to deliver training and testing for the Adult Certifi cates in Literacy and Numeracy at Levels 1 and 2. These are nationally recognised qualifi cations, with an equivalent skills level to GCSE Maths and English.

We have an extensive range of Computing (IT) courses suitable for computing novices, for those wishing to build on the basics or for IT professionals wanting to challenge and accredit their abilities. We are one of the few Learning Centres in Cheshire that can offer qualifi cations accredited by The British Computer Society.

Our accreditation by The Institute of Leadership & Management (ILM) means that we can deliver a range of programmes, including the Level 2 Award in Team Leading and the Level 3 Award in First Line Management.

Very little free time to learn?The Learning & Enterprise Centre is open over 50 hours a week, offering fl exible learning opportunities and the option to work through your choice of course at your own pace. We are dedicated to ensuring that all of our learners are offered the best opportunities to learn and to achieve qualifi cations through courses delivered in manageable bite-size chunks of learning that are designed to be fun and enlightening as well as challenging.

The Learning and Enterprise Centre

Don’t want to be tied down to a formal course structure?We operate a “drop in” approach, allowing learners to access their chosen course at any time without an appointment. Many of our training courses can also be completed online, allowing you to access your course at a location convenient to yourself.

Wondering about the cost of our courses?A signifi cant number of our courses are fully funded and therefore can be offered at no cost to you. Call in to fi nd out if you are eligible.

Not sure of what course to take?Our friendly, experienced staff are always on hand to offer support and guidance. We’d be happy to advise you on how we can meet your learning needs. With hundreds of courses to choose from, we are sure that you will fi nd a course that will benefi t you.

Why not make the fi rst move by either dropping in or calling the Learning & Enterprise Centre? For further information, log on to our website at www.chester.ac.uk/lec or contact the Centre:

Telephone: 01244 220404Fax: 01244 318194E-mail: [email protected]

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Welcome to the University of Chester where Chester Students’ Union provides you, the student, with a wide variety of opportunities that will enhance your student life.

RepresentationChester Students’ Union is independent from the University and ensures that your views and opinions are voiced at all University meetings. The Union will also help you if you need any support with your academic studies such as appeals, or if you get into trouble for doing something that you shouldn’t!

WelfareThe Union is also a place where you can come for professionally delivered, independent, confi dential support, information and guidance on all the issues you face in areas such as accommodation, fi nance, health awareness, academic matters and general welfare issues. A drop in service is available Monday to Friday.

Shops and BarsThe Union runs a shop and bar on the Chester campus. The prices are kept low and affordable. The shop offers your daily essentials such as meal deals plus exclusive University clothing. Entertainment is frequently provided at the bar with regulars such as comedy nights, karaoke and DJ nights each week. You will need to get your free CSU Membership Card for entry into the bar.

Clubs and SocietiesJoining a club or society is a great way to get involved in University life, whether you bring any experience or not. For keen sports people, there is a great choice of ‘Team Chester’ clubs to try out which compete in regional and national competitions. If you just want to join in and have a go there are a wide variety of clubs and societies to choose from that will allow you to continue your hobbies, or try out something new.

Chester Students’ Union

Students’Union

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Chester Students’ Union

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List of Clubs and Societies• 7 a side• acting• amnesty• archery• badminton• men’s basketball• women’s basketball• cheerleading• chester pride• christian union• men’s cricket• debating• drama• equestrian• fencing• men’s football• women’s football• freestyle karate• men’s gaelic football• women’s gaelic football• health and fi tness• history, archaeology and heritage• men’s hockey• women’s hockey• jujitsu• literature• mountaineering• netball• people and planet• psychology• push it dance society• rock soc• rowing• rugby league• men’s rugby union• women’s rugby union• scuba diving• ski and snowboarding

• squash• swimming• tae kwon do• tap and ballet• tennis• trampolining• ultimate frisbee• men’s volleyball• women’s volleyball• waterpolo

Student Discount CardsStudents at the University of Chester have access to more fi nancial benefi ts than those at many other higher education institutions, with two discount cards available. Together, they provide the best possible deals.

• The free CSU Membership Card is unique to Chester Students’ Union and can be obtained by going to the Union offi ce with a passport photograph and proof of student status (i.e. University card). As well as providing additional discounts in Chester and Warrington, it also allows entry to the campus bars and enables membership of clubs and societies.

• A range of discounts, offers and competitions are available with the NUS Extra card. The NUS Extra card costs £10 but it could save up to £1,000 on purchases from major retailers such as Topshop, Pizza Hut and HMV across the UK, and acts as an international ID card. It is available online at www.nusextra.co.uk. You will then collect your card from the Student Union Offi ces.

For more information on all of the areas above log on to www.chestersu.com or contact one of the following:

Contact DetailsPresident: Jamie NorthropEmail: [email protected] ukVice-President (Chester campus): Ben MasseyEmail: [email protected]: Next to the union bar and squash courts.

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Chester CampusThe University of Chester offers a wide range of freshly cooked meals from an imaginative menu, served in a number of catering outlets located on or around the campus. Each outlet offers a different style of food, so there is something to please everyone’s taste and budget. We offer traditional meals, internationally inspired dishes and healthy options, with the University holding the Chester and District Eat Well award, meaning the University is committed to healthy eating and high standards of food hygiene. In addition to this, the University has also been awarded the Fairtrade status.

Main Dining HallOpening times: Monday to Sunday 8.00am – 6.30pm

The Dining Hall is open between 8.00am – 10.00am for resident continental breakfasts only. Other morning goods are available for cash payers from 9.00am – 11.30am. At lunchtime there is a choice of a jacket potato bar and a sandwich bar, as well as the more traditional home cooked meals. The evening meal is a choice of a pasta/snack bar or home cooked meals, and is available from 5.00pm – 6.30pm. The area is available to all residential students (on meal card or scheme), non-resident students, visitors and staff of the University.

Campus and CityFacilities

Cafés and Restaurants on Campus

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The Chester Campus offers a wide variety of on-campus sports facilities, clubs and societies. The recreation staff work closely with the Students’ Union and the Department of Sport and Exercise Sciences, as well as other staff members, to provide a diverse range of recreation facilities and leisure activities. The sporting facilities include pitches for summer and winter sports, a fl oodlit all-weather pitch, two glass-backed squash courts, a 25 metre indoor swimming pool, a Sports Hall, a Fitness Centre and a gymnasium which has a high quality dance/aerobic area with mirrored wall and sprung fl oor.

Clubs and SocietiesThere is a wide variety of clubs and societies from which students may choose, including Mountaineering, the Dance Society or the Christian Union and People and Planet society. There is also a highly-acclaimed Swimming Club, a very successful Ladies Football Team – twice semi fi nalists in BUSA and many other societies to cater for individual or team interests. A full list of clubs and societies is available from the Students’ Union (see page 54).

Courses and AwardsThe Department of Sport and Exercise Sciences offers a variety of Governing Body Coaching Awards, including a regular programme of fi rst aid courses.

Cafés and Restaurants on Campus Recreation and Leisure

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Rigg Coffee Bar – Rigg BuildingOpening times: Coffee Bar 8.30am – 6.00pm, freshly baked cakes and morning goods available.

Food Bar 12.00pm – 2.00pm, serving sandwiches, wraps, speciality salads or a fi lling served over wedges, nachos or a giant Yorkshire Pud.

Dinner 5.00pm – 6.30pm, a variety of freshly prepared homemade dishes.

Binks Brasserie – Binks BuildingOpening times: Monday to Thursday 8.00am – 6.00pm, Friday 8.00am – 5.00pm

Watch your cappuccino or café latte being made fresh from the coffee beans in the Café Bar. Freshly baked cakes and morning goods are also available.

Speciality breakfast menu served until 11.30am with a wide range of choices. For lunch why not try a fresh salad from our salad bar, or sample one of our mouth-watering “Hot Handfuls” where you can choose from either a baguette or a ciabatta fi lled with one of our weekly hot specials. As well as these delicious choices, there is a wide choice of “lite bites” available, or traditional homemade meals and snacks.

The Deli Café Bar – Westminster BuildingOpening times: Monday to Wednesday, 8.30am – 4.30pm, Thursday and Friday 8.30am – 4.00pm

Enjoy a freshly prepared coffee with a homemade cake, or sample some of the morning goods on offer. At lunchtime, choose from homemade soup of the day served with doorstop bread, or have a jacket potato with a variety of hot or cold fi llings. You can also make up your own salad from a selection times on the Salad Bar.

CH1 – Bar Snacks, Students’ Union BarOpening times: Monday to Friday 12.00pm – 6.00pm

An appetising menu for staff and students to enjoy with a lunchtime drink which is available throughout the afternoon until 6.00pm.

Café Bar – Chritchley BuildingOpening times: Monday to Friday 8.45am – 2.00pm

A Café Bar serving breakfast until 11.15am and lunch from 12.00pm – 1.15pm. Daily specials ,jacket potatoes, soup, sandwiches and a selection of homemade cakes and savouries are available.

Crusty Corner – Main Catering AreaOpening times: Monday to Friday 11.30am – 2.00pm

A selection of freshly fi lled rolls and sandwiches made to order with an extensive range of homemade fi llings.

There are also ‘Eat your own food’ areas situated in Molloy foyer, Kingsway student common room and in the Students’ Union bar, for students who prefer to bring their own food. There are smaller seating areas in Allen Building, on the fi rst fl oor Best building, on the second fl oor of Binks building and on the ground fl oor of Seaborne Library. Students can also sit outside in Beswick Garden, the People Garden, Tower courtyard and around the all weather pitch. Vending machines are located in these areas selling drinks and confectionery.

Kingsway CateringDining @ Wild, Kingsway BuildingOpening times: Monday to Thursday 8.00am – 6.00pm, Friday 8.00am – 4.00pm

Traditional with a twist – elements of all the University eateries rolled into one with hot healthy meals, international dishes, sandwiches, snacks and lighter meals available to all cash paying students, full and part board students, staff and visitors. Using fresh and some organic produce, all is Halal compliant.

Yourspace Lounge, Kingsway BuildingOpening times: Monday to Friday 8.00am – 6.45pm, Friday 8.00am – 4.00pm

A coffee bar that thinks it’s a club. For use by all staff and students, serving sandwiches and light snacks in luxury boothed seating for up to 45; a perfect venue for informal student and staff gatherings. Vending machines are available out of opening hours.

Both venues feature students’ visual work so you can enjoy your food and drink in stylish surroundings.

Fitness CentreThis modern facility includes a large selection of cardiovascular equipment as well as a range of resistance equipment and free weights. Many of the exercise stations are designed to be readily usable by students with disabilities, or specifi c needs. One to one personal training sessions are offered to all members at no extra cost. A variety of exercise classes such as pilates, aquafi t, body conditioning and abs blast are also available within the price of Fitness Centre membership. There is always a team of fully trained fi tness instructors on hand to give advice and guidance. The Fitness Centre is exclusively for the use of students, staff and guests of the University. There are a number of Fitness Centre membership options available, and prices compare favourably to most corporate gym memberships.

Sports HallThe Sports Hall caters for badminton, volleyball, basketball, netball, cricket and many other sports.

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Student Accommodation

The University hopes that you will be entirely satisfi ed with your Accommodation, but if you do have a problem with any aspect of your accommodation please let us know and we will try our best to put it right.

Lost keys or locked out?The University Porters can assist with lock-outs. Contact them on01244 511541.

Student replacement keys can be obtained, after a payment is made to the Finance Department, from the Cleaning Services Department,01244 513281.

Maintenance FaultsIf you have any maintenance faults with heating, water, lighting, doors or structural damage, you should report them. There are four options you can choose from:

By Phone – contact the Facilities Department Helpdesk: Tel.01244 512200

We will endeavour to answer your query, however, there may be occasions when you will need to leave a message. Please give details of the fault, your location and a contact number where the helpdesk will contact you to inform you of any progress etc.

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By Email – email a fault to [email protected]

When emailing please title the subject of the email ‘maintenance fault’. Please remember to put details of your location and a brief description of the fault.

In Person – report the fault in person via the Facilities Department log book which is located at the helpdesk by the side of reception in the Binks Building.

Interactive Maintenance Request System – Log onto IBIS to access ‘Facilities Helpdesk’ link, click the link and log your request. You can access the new message board to get news of previously requested maintenance work.

EmergenciesIn case of an emergency (out of normal offi ce hours) please contact the Porters Lodge on 01244 511541. If you have any other problems with your accommodation relating to furniture, keys or cleaning then please contact 01244 513281. If you have any other general accommodation issues then please contact 01244 513000, 01244 513001 or 01244 513002.

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No Smoking

In order to comply with requirements of the Health Act 2006, all buildings (including Students’ Union buildings) and vehicles owned or managed by the University of Chester are designated as ‘NO SMOKING’ areas. Smoking is also not permitted in doorways or entrances to any University owned or managed building.

Green Travel Plan andCar Parking

Travel is a key component of every student’s experience of studying on campus and we recognise that, in order to achieve our ultimate goals for the continuing expansion and improvements of our campuses, we must make travel as easy and effi cient as possible and provide the widest possible choice for access. We have already invested in a wide range of transport initiatives, including improved car parking areas, new cycle facilities, mini-buses and local pedestrian crossings around the campus. We have also begun to work closely with local public transport operators to provide better bus services around the University. To this end, there will be travel advice available at the Information Point in Binks CBK013 during Induction Week (Monday to Friday 8.30am - 4.00pm). In order to encourage greener, sustainable methods of transport we will not be issuing any student staying in University owned accommodation with a parking permit for campus parking. We also hope that those students who need to travel to the campus on a regular basis will themselves look to using alternative methods of travel. Please note that permits will only be considered for students who live over fi ve miles from the campus and to those students with special circumstances. You can fi nd information on local parking locations and charges using the following website:

www.chester.gov.uk

If you do need to travel by car please take note of this and plan your route and time accordingly.

The University runs a minibus shuttle service between Chester, Warrington and Kingsway.

Seats are booked on a fi rst come fi rst served basis and can be booked up to fi ve working days in advance. Students or staff with mobility diffi culties are permitted to book up to seven working days in advance.

Seat belts must be worn at all times. Eating, drinking and smoking is not permitted in any University vehicles.

Intercampus Service

Warrington Campus Departures – Pick Up Main Reception

Chester Campus Departures – Pick Up Parkgate Road Reception

To book a seat on the above service contact Warrington Reception on ext 4206. Cancellations must also be notifi ed through the same extension number.

Transport Information

Kingsway Shuttle Service (Term Time Only)

Depart Chester – Pick Up Binks Building

Monday to Friday the bus leaves Chester every quarter to the hour. First bus is 8.45am and the last bus is 5.45pm.

Depart Kingsway – Pick Up Main Entrance

Monday to Friday the bus leaves Kingsway every quarter past the hour. First bus is 9.15am and the last bus is 6.15pm.

To book a seat on the Kingsway Shuttle Service leaving from Chester to Kingsway contact Binks reception on extension 3415.

To book a seat on the Kingsway Shuttle Service leaving from Kingsway to Chester contact Kingsway reception on extension 5876.

Cancellations must also be notifi ed through the same extension number.

Bus times are subject to change. All details and any temporary changes to the schedule will be published on IBIS.

Depart Warrington

7.45am

Arrive Chester

9.00am

12.00pm 12.45pm

2.00pm 2.45pm

4.00pm (3.30pm Friday) 4.45pm (4.15pm Friday)

Depart Chester

9.00am

Arrive Warrington

9.45am

12.00pm 12.45pm

2.00pm 2.45pm

4.00pm (3.30pm Friday) 4.45pm (4.15pm Friday)

Image of mini-bus forillustrative purposes only.

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Director: Vicki Bulgin

There is a lively and very friendly Music Society at the University, which provides opportunities for singers and instrumentalists. There is a mixed staff/student choir, but there is also the potential for a variety of other instrumental groups, from string quartets to rock bands, depending on your interests and talents. The instrumental scholar will help to organise these. So, if you play an instrument please bring it to University with you.

The choir meets weekly on Mondays from 5.45pm – 7.30pm on the Chester Campus and we have a full programme of University and chapel services and concerts through the year, including participation in the annual Church Colleges and Universities Choirs Festival in March. In recent years we have been to York, Liverpool, Plymouth, Winchester and we hosted the Festival in Chester before that. In 2010 we will spend the weekend in Canterbury, with a concert in Canterbury Cathedral.

All voices are welcome; there are no auditions. You don’t need to read music (though it helps) but you do need to sing in tune and be committed. There are some choral and instrumental scholarships available too – look out for information at the Freshers’ Fair and around the University. Please contact Vicki Bulgin by email on: [email protected] for further information on all University Music Society activities. Everyone is very welcome!

University Music Society

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Health Care Facilities in Chester

Chester is a great place to live as a student. There’s plenty to do in Chester, as well as in the immediate area and there are excellent road and rail links to Liverpool and Manchester and the beautiful countryside of North Wales and the Lake District.

The City of ChesterChester is one of the most attractive and popular cities in Britain, drawing large numbers of visitors from all over the world. It has been described as a magical blend of ancient and traditional with modern cosmopolitan chic.

At the heart of the city is the famous cross – the meeting point of the four Roman streets which, with their unique two-storey ‘rows’, form the core of this historic city and its main shopping centre. Surrounding the city are the famous walls, a two-mile pedestrian walkway, from which you can descend at various points to sample Chester’s amenities. These include the River Dee and its many recreational facilities, the Roman amphitheatre and the host of shops, pubs, clubs, bars, cafes and restaurants which cater for the people of Chester, its students and thousands of visitors.

The Chester Campus is just fi fteen minutes’ walk from the city centre; turn right out of Exton Park on to Parkgate Road. Proceed along this road and pass under the subway at Fountains Roundabout. Take the Northgate Street exit and continue straight, this will lead you to the cross. The city centre is also accessible from Liverpool Road by proceeding under the Fountains roundabout and along Northgate Street as above. The main student residential area is around Garden Lane and Bouverie Street. To reach the city centre from here, follow Garden Lane up the slight hill (in the opposite direction of the University), when you reach the top of the road, turn left and then at the cross roads turn right on to Northgate Street which will lead you to the cross.

Students who are resident in Chester are entitled to a Charisma Card provided by Cheshire West & Chester Council which is accepted at over 300 outlets throughout across the city. These cards will be available at the Students’ Union Freshers’ Fair during Induction Week. The Charisma Card gives discounts across a number of different sectors such as:

• Shopping• Food and drink • Things to do • Leisure • Pampering • Business services

Further information can be found at www.chester-charisma.com

Evening EntertainmentChester is a lively city, both day and night and there is wealth of evening entertainment. Each of the main night clubs have special student nights, organised in liaison with the Students’ Union. Cruise is the venue where students head to on a Monday night for their infamous student night ‘Beans’, whilst on a Wednesday night RBs nightclub is home to ‘Wonderland’ for a real student adventure.

There are many pubs and bars in the immediate student area and the city centre caters for all tastes. Some offer entertainment programmes including live music and open mic nights.

All non-home based students are advised to register with a local General Practice and Dental Practice to ensure that they have health support whilst living away from home, should it be required. There are a number of GP Practices and Dentists within close proximity to the University Campuses, and on the Sunday and Monday of Induction Week you will be given the opportunity to select one that you feel is most appropriate to your needs.

Garden Lane Medical Centre is the closest GP Practice to the Chester Campus, and representatives from the Practice will be available to answer any queries and register students on Sunday and Monday of Induction Week. If you would like to register with this Medical centre before you arrive at the University of Chester, you can do so under the ‘Information for Students of Chester University’ section of their website; www.gardenlanemedicalcentre.co.uk

Non-home based students can also register with a local Dental Practice. The closest dentist to the Chester Campus is Northgate Dental Health who offers services on the NHS. Practice staff will be on hand to register students and reply to any queries on the Sunday and Monday of Induction Week and on the Wednesday at the Freshers’ Fair. For more information about the practice, please visit their website; www.northgatedentalhealth.com

The Health Protection Agency (HPA) recommends that all fi rst year university students should be immunised against mumps and meningitis C. Therefore, please contact your current GP Practice and, if you have not been immunised, we strongly advise that you receive both Meningitis C and MMR II immunisations, prior to arriving at University. For further information the NHS web address www.nhs.uk will help you to fi nd the doctor and dentist practice closest to your accommodation. You will be able to access additional information about medical, dental and other services from Student Welfare and the Students’ Union.

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Facilities in Chester

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Other leisure facilities within the city centre include Chester Quasar which is situated on Pepper Street behind the Grosvenor Shopping Centre and just off Fountains roundabout, within a fi ve minute walk of the Chester Campus, is Rileys pool and snooker bar. There are two cinemas and two bowling alleys around Chester. Situated a 15 minute walk from the Chester Campus, Greyhound Retail Park is easily accessible from the student area and houses Cineworld and Tenpin. Exit the University onto Cheyney Road (near the bookshop) and turn right, continue over the canal and when you reach the crossroads turn left on to Stadium Way. Keep going along this road until you reach the junction at the end, at which point turn right and the Greyhound Retail Park is 100 metres or so on your right.

Vue and another Tenpin are located at the Coliseum Leisure Park, Cheshire Oaks, Ellesmere Port, where there is also a variety of places to eat. The complex is at junction 10 on the M53; First operate a bus service every 20 minutes from Chester to Cheshire Oaks which stops along Liverpool Road. Please visit www.coliseum-leisure.co.uk/ for more information about the facilities.

Attractions and Festivals: The famous Blue Planet Aquarium is also located at Cheshire Oaks.

Chester Zoo is one of the country’s leading centres for the conservation of rare and endangered species. It is situated at Upton-by-Chester, within walking distance from the Chester Campus, and is well worth a day’s visit. Other renowned city centre attractions include:

• Cathedral (free entry with your Charisma Card)• Boat trips on the River Dee• Chester City bus tour• Grosvenor Park (situated close to the River Dee)• Roman Gardens (situated close to the River Dee)• Roman Amphitheatre (situated on Vicars Lane, behind the Grosvenor Shopping Centre)• Chester Race Course (situated on New Crane Street)

Chester is host to many festivals throughout the year, including Chester Food and Drink Festival, Chester Fashion Festival, Summer Music Festival and Literature Festival. For more information and upcoming events see www.chesterfestivals.co.uk

Chester Cafés and RestaurantsYou will fi nd a huge choice of restaurants and cafés in Chester to suit all tastes and pockets and serving a diverse range of cuisine from American, Chinese, Indian, Japanese and Thai to French, Italian and Spanish. There is a variety of well known chains along with an extensive range of independently owned restaurants. Located in the city centre there is Pizza Express, Slug and Lettuce, Pitcher and Piano, Bella Italia, Pizza Hut, Forest House Lloyds Bar, Zizzi, Ego and La Tasca. Independent city centre establishments include, amongst others, Bollicini, Fiesta Havana, Duttons and Watergates Wine Bar. GAL and Chez Jules both have special offers during the week. Telford’s Warehouse is another popular choice for students for food. Chester also has branches of many of the leading coffee bar chains including Costa, Café Nero and Starbucks. Some restaurants and cafés offer discounts on production of your NUS card or Charisma Card.

For more information check out www.visitchester.com, or the Students’ Union website: www.chestersu.com or www.chester-charisma.com

Shopping in Chester: Chester City CentreChester is one of the most popular shopping centres in the North West. The historic walled city is famous for its two tiered galleries of shops called “rows” which offer a wide variety of high-street chains along side independent boutiques. The four main streets lead from the cross: Northgate Street, Eastgate Street, Bridge Street and Watergate Street. There is also the Grosvenor Shopping Centre (off Eastgate Street) and The Forum Shopping Centre (off Northgate Street) which leads to the indoor market (good for those fancy dress outfi ts). Some of the large retailers in Chester include:

• Browns of Chester (Debenhams)• Marks and Spencer• New Look• Topshop/Topman• Burtons• River Island• Miss Selfridge• Dorothy Perkins • Warehouse• H&M

Distinctively different stores can be found on the upper galleries of the rows, Godstall Lane (pathway leading from The Rows on Eastgate Street to the Cathedral) and in Rufus Court (off Northgate Street). From time to time outdoor markets are held in Town Hall Square, opposite the Cathedral. A popular one is the Christmas Market selling continental, speciality and festive goods, usually held during the fi rst couple of weeks in December.

Cheshire OaksThe UK’s largest Designer Outlet Village is located just 20 minutes from Chester. Cheshire Oaks is a large shopping complex of factory outlet stores offering discounts of up to 50%. First operate a bus service every 20 minutes or so from Chester to Cheshire Oaks, which stops along Liverpool Road. The Coliseum Leisure Complex is also adjacent, containing high-street names such as:

• Boots• Borders• Next• Game

Greyhound Retail Park:Situated a 15 minute walk from the Chester Campus, Greyhound Retail Park is also easily accessible from the student area. Please see the evening entertainment section for directions. In this area you will fi nd:

• TKMaxx• Sports World• Outfi t• Next• Matalan • Tesco Home

Supermarkets: There are a number of supermarkets within a fi fteen to twenty minute walk of the Chester Campus:

• Morrisons • Two Tesco Stores

For directions to Morrisons, leave the University via Exton Park and cross Parkgate Road to Hollybank; continue straight on, passing both Hollybank Court and Hollybank on your right hand side. When you reach Liverpool Road turn left and continue for approximately half a mile until you get to a roundabout and Morrisons will be on your right hand side. The opening hours for Morrisons are: Mon to Wed 08:00 – 21:00, Thu to Fri 08:00 – 22:00, Sat 08:00 – 20:00 and Sun 11:00 – 17:00.

Tesco (Hartford Way) is located a similar distance from the University. Exit the University on to Cheyney Road (near the bookshop) and turn right, continue over the canal and when you reach the crossroads turn left on to Stadium Way. Keep going along this road until you reach the junction at the end and Tesco will be straight ahead. The opening hours for Tesco (Hartford Way) are: Mon to Sat 08:00 – 22:00, and Sun 11:00 – 17:00.

• Faith• Next• Zara• Primark (coming soon)• Waterstones• WHSmith• HMV• Game• Boots

• HMV• JJB Sports• Au Naturale• Argos

• Dunelm Mill• Argos• Halfords• Currys• Comet• PC World

• Somerfi eld• Aldi

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Facilities in Chester

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Follow the above directions for Tesco (Hartford Way) to reach Aldi; however when you reach the junction adjacent to Tesco, turn right and Aldi will be 100 metres on your left. The opening hours for Aldi are: Mon to Fri 09:00 – 20:00, Sat 08:30 – 20:00 and Sun 10:00 – 16:00.

In the city centre there also a Somerfi eld located in The Forum. Follow the directions in to reach the city centre and The Forum is next to the Town Hall on Northgate Street. The opening hours for Somerfi eld are: Mon to Sat 08:00 – 18:00 and Sun 11:00 – 17:00.

Another Tesco is situated in Frodsham Square in the city centre. Follow the directions in the City of Chester section to reach the cross, and then turn left along Eastgate Street. After passing under the Eastgate Clock take the fi rst left along Frodsham Street and Tesco is 200 metres on the right hand side in Frodsham Square. The opening hours for Tesco (Frodsham Square) are: Mon to Sat 07:00 – 21:00, Sun 11:00 – 17:00

One Stop convenience store is located on Garden Lane. Exit the University on to Cheyney Road (near the bookshop) and turn right. Take the fi rst left on to Bouverie Street and continue to for about 200 metres until you get to the junction with Garden Lane. One Stop is situated just to your right. The opening hours for One Stop are Mon to Sun 07:00 – 11:00.

Transport:The main bus companies serving Chester are Arriva and First; these both operate a network of regular and local bus routes around the city and also to nearby towns and villages. The train station is located on City Road, approximately a twenty minute walk from the Chester Campus. To get to the train station turn right out of Exton Park on to Parkgate Road, continue along this road until you get to Fountains Roundabout. Pass under the subway, taking the Liverpool Road exit. Once on street level, proceed down St Oswalds Way, passing Northgate Arena on your left. At the next roundabout turn left on to Hoole Way and when you reach the next junction cross Hoole Way. Take the immediate left on to Brook Street and follow the road round to the right, the station is located on your left hand side. Chester has many direct rail services including Liverpool, Manchester, North Wales, Crewe, Shrewsbury, Birmingham and London. Alternatively, connections can be made at these stations. A free “RailLink” bus service runs from the train station to Chester City Centre. This service operates Mon to Sat between 07:00 – 19:00. A number of taxi companies service the Chester area, a 4 seater taxi from the Chester Campus to the city centre will cost approximately £4.00 one way. Some useful telephone numbers are:

Abbey 01244 344 344Radio 01244 372 372King Kabs 01244 34 34 34

Other services:The majority of the banks in Chester city centre are located on the main shopping street, Eastgate Street leading to Foregate Street. NatWest, Royal Bank of Scotland, Nationwide, Abbey National, Lloyds TSB, Alliance and Leicester and HSBC all have branches here. The Co-operative Bank, Halifax and Barclays are all situated near the Cathedral.

Other free cash machines are available in the Students’ Union Building and at One Stop, Garden Lane, Morrisons and Tesco (Hartford Way and Frodsham Square). Please see above for directions.

The main Post Offi ce in Chester is on St John Street, just off Eastgate Street. Alternatively, there is a smaller Post Offi ce on Northgate Street on the left hand side on the way in to the city centre.

A self service 24hour launderette is available on campus and is in the basement of the Price Tower Block. Prices are approximately £2 for a wash and £1.00 to use the tumble dryer.

Other attractions in the North WestChester lies on the borders of Wales, with the mountains and coastline of North Wales less than an hour’s drive away. There are many excellent beaches around the coast of North Wales and the Wirral. The excellent location of the city means that it is only a couple of hours’ drive from three national parks – the Lake District, the Peak District and Snowdonia – all of which offer great amenities for those who enjoy outdoor activities such as walking, mountaineering, sailing etc. There is plenty to explore in the towns and countryside of Cheshire itself and further information can be found at www.visitchester.com or www.cheshiredaysout.co.uk

Liverpool: At only 45 minutes or so by train, Liverpool (Central Train Station) is easily accessible from Chester. The city has benefi ted from extensive regeneration as part of Capital of Culture 2008 and offers plenty of choice for some retail therapy. The newly opened Liverpool ONE shopping centre houses more than 160 high street stores, independent boutiques, cafes and restaurants. In close vicinity to the Central train station are Church Street and Clayton Square Shopping Centre both accommodating an array of high street retailers. The Cavern Walks shopping complex and Met Quarter both offer a wide selection of designer outlets such as Vivienne Westwood and Cricket, Armani and Diesel.

A world heritage water front setting, the Albert Dock houses many award winning visitor attractions including Tate Liverpool, the famous Beatles Story and Merseyside Maritime Museum. The largest group of Grade I listed buildings in the UK also offers a great selection of bars and restaurants and a wealth of independent shops.

The newly opened Liverpool Echo Arena is a 10,000 seater arena and conference centre which hosts many concerts, comedy and sporting events.

Pink, Muse and Lily Allen are scheduled to perform in late 2009. For more information and details of upcoming events visitwww.accliverpool.com

Manchester: Manchester is just an hour by train from Chester. The city offers a variety of shopping experiences from Affl eck’s Palace, famous for its uniqueness with around 50 stalls and market-type shops, to the Manchester Arndale, the UK’s largest inner-city shopping centre with over 240 stores. Designer labels can be found on King Street and around St Ann’s Square and Exchange Square. A number of department stores are also in this area such as Selfridges and Harvey Nichols. The Printworks entertainment complex is located just off Exchange Square, with a range of restaurants and bars there is something on offer both day and night.

The Manchester Evening News Arena also attracts popular acts; Greenday, Beyonce and James Morrison are due to appear in late 2009. For more information and details of upcoming events visitwww.men-arena.com/events

For maps and more local information, please visit the Information Point in Binks during Induction Week. Also, please refer to the Students’ Union Handbook for more information and handy hints on leisure and entertainment facilities in Chester.

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Useful Telephone Numbers Chester Map

Main University Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 511000

CAMPUS SERVICESAcademic Department Contacts please see the Academic Programme Information Section, pages 26-29.

Accommodation Offi ce. . . . . . . . . . . . . . . . . . . . . . . . . .01244 51 3000/3001/3002Admissions (Undergraduate) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 511000Careers and Employability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 513066Catering Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 513074Cleaning Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 513284Facilities Helpdesk (Maintenance Requests). . . . . . . . . . . . . . . . . . . .01244 512200Finance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 512071Fitness Centre. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 513452Learning and Enterprise Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 220404Learning Information Services Helpdesk (ComputerSupport and Assistance) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 511234Learning Resources Centre (Seaborne Library) . . . . . . . . . . . . . . . . .01244 511234Learning Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 513319Nursery please contact Student Support and Guidance . . . . . . . . . .01244 511550Porters & Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 511541(Including Emergency and Out of Hours Maintenance Requests)Student Development. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 511552Student Support and Guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 511550 Including Student Welfare, Disability Support andCounselling ServicesStudents’ Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 513399Students’ Union Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 511555University Chaplain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 513083University Music Society please email [email protected] University Proctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .01244 511559

CITY SERVICES

Cheshire Bus Information 01244 602666 www.cheshirewestandchester.gov.uk/build_section/transport_build/public_transport/bus/bus_service_timetables.aspx

Cheshire West and Chester Council. . . . . . . . . . . . . . . . . . . . . . . . 0300 123 8123www.cheshirewestandchester.gov.uk

Chester Charisma Card Helpline . . . . . . . . . . . . . . . . . . . . . . . . . . . 01244 402430www.chester-charisma.com

Chester Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01244 977380www.cheshire.gov.uk/Library/library.htm?id=16

CITY SERVICES (continued)

Chester Police Station .......................................................................01244 350222www.cheshire.police.uk

Chester Tourist Information ................................................................01244 402111www.visitchester.com

Citizens’ Advice Bureau ...................................................................0844 826 9690www.citizensadvice.org.uk

Countess of Chester Hospital ............................................................01244 365000www.coch.org/absolute/en/index.aspx

Garden Lane Medical Centre .............................................................01244 320513www.gardenlanemedicalcentre.co.uk

Job Centre Plus .................................................................................01244 357500www.jobcentreplus.gov.uk/JCP/index.html

Local Taxis ..............................................................01244 372372 / 01244 343434

Northgate Arena ................................................................................01244 380444www.cadsart.co.uk

Northgate Dental Health ....................................................................01244 372888www.northgatedentalhealth.com

Northgate Village Surgery ..................................................................01244 390396northgatesurgery.co.uk

Samaritans .........................................................................................01244 377999www.samaritans.org

LOCAL & REGIONAL SERVICES

Alexander’s Jazz Bar: www.alexanderslive.com

Blue Planet Aquarium: www.blueplanetaquarium.com

Cheshire Oaks: www.cheshireoaksdesigneroutlet.com/consumer.asp

www.coliseum-leisure.co.uk

Chester Festivals: www.chesterfestivals.co.uk

Chester Quasar: www.laneleisure.co.uk/Quasar/index.html

Chester Zoo: www.chesterzoo.org

Cineworld (Greyhound Retail Park): www.cineworld.co.uk

Echo Arena Liverpool: www.accliverpool.com/venue/arena/index.asp

Liverpool Tourist Information: www.visitliverpool.com

LOCAL & REGIONAL SERVICES (continued)

Manchester Evening News Arena: www.men-arena.com/index.php

Manchester Tourist Information: www.visitmanchester.com

Telford’s Warehouse: www.telfordswarehousechester.com

Tenpin (Greyhound Retail Park/Cheshire Oaks): www.tenpin.co.uk

Vue (Cheshire Oaks): www.myvue.com

GENERAL CONTACTS

16 – 25 Railcard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 08448 714 036www.16-25railcard.co.uk

Directory Enquiries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118500www.118500.com

Endsleigh: Student Insurance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0800 028 3571 www.endsleigh.co.uk/student-possessions.html

Liverpool Airport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .0870 7508484www.liverpoolairport.com

Megabus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .08705 50 50 50www.megabus.com/uk/index.php

Manchester Airport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0161 489 3000www.manchesterairport.co.uk

NHS Direct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .0845 4647www.nhsdirect.nhs.uk

National Express Coaches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .0870 5808080www.nationalexpress.com/home.aspx

National Rail General Enquiries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .0845 7484950www.nationalrail.co.uk

Plusbus: www.plusbus.info/

Student Loan Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .0800 405010www.slc.co.uk

TV Licence Offi ce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .0870 2416468www.tvlicensing.co.uk

Travelline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0871 200 2233www.traveline.org.uk/index.htm

Transport Direct: www.transportdirect.info

UCAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0871 468 0468www.ucas.ac.uk

The information contained in this guide is intended for guidance only. Further and more specifi c information can be obtained by directly contacting the University of Chester Registry Services or individual academic departments. The University of Chester reserves the right to amend information – including programme information, stucture, content and duration – without prior notice, and cannot accept liability for any loss resulting from any such changes.

Guide Design: Stuart Grant (Marketing, Recruitment and Admissions)© University of Chester 2009