University of California:Introduction of UC Living Well and

StayWell

Presented by: Nancy Huey, Project ManagerUniversity of California

Health and Welfare Policy and Program Design

Today’s Presentation

UC Living Well partnerships

UC/StayWell strategy

StayWell Health Management Company

UC/StayWell program

Data sharing

Privacy

Questions

UC Living Well

Location Programs

Recreational Sports Facilities

Student Affairs

Wellness Program Partners

Health Assessment

FollowupStayWell

StayWellHealth

Assessment

Worksite Wellness Programs

Skills for increasing wellness

Consistent message from

UC

UC and StayWell Partnership

StayWell Health Management

• Recognized Leader with Strong 30-year History

• Demonstrated Positive Health Outcomes

• Committed to Research, Quality, Customer Care

• Multiple Channels: Telephonic, Online, Print, Onsite

• Strong Customization and Development Capabilities

• Demonstrated integration Capabilities

StayWell Award Winning Programs:

-

2003 - Fairview Health2002 - HMSA2001 - Northeast Utilities2000 - Caterpillar

CIGNADaimlerChrysler

1998 - Applied MaterialsChevron

1997 - Motorola1995 - Cigna1994 - Quaker

2007 – Pepsi Bottling Group2006 – Roche, Inc. (honorable mention)

The National Business Group on Health StayWell Winners:

•Platinum winner – Motorola•Gold winners – Pepsi Bottling Group, Roche, Mack/Volvo, Northeast Utilities•Silver winners – Sprint, Target

Triage & Stratification

Enrollment into Coaching, Mail or Web

Mail-based ProgramsMail-based Programs

Complete Health Assessment

UC/StayWell Program

Web-based ProgramsWeb-based ProgramsWellness Coaching ProgramsWellness Coaching Programs

Participant Engagement Package

• Multiple Engagement Pieces

• Customized for UC

• Targeted fulfillment Hallmark Insights

Incentive Program

2004, 2005, 2006 won

eHealthCare Web Platinum awards in the categories of

health content, site design and overall quality.

2006 recognized by The

International Academy of

Digital Arts and Sciences as a Webby Award

Official Honoree.

StayWell Online Suite & Health Assessment

Step 4: Invite into NextSteps program based on risk and readiness for change

Lifestyle

High• Back care

• Blood pressure

• Cholesterol

• Eating

• Physical activity

• Smoking

• Stress

• Weight management

Phone-based Health Coach

Program

MailProgram

Ready

Not Ready Readiness Mailing

Step 1: Invite & incentStep 3: Stratify according to risk, stage of change and preferences

Step 2: Assessfor risks & identifytarget audience Low &

Mod

Participant Experience

Intervention Programs- Back care- Blood pressure- Cholesterol- Eating- Physical activity- Smoking- Stress- Weight

management

NextSteps Behavior Change Programs

Six-week to 12-mo. Programs

Integrated with the Online Health Assessment

Personalized & Comprehensive

Online-Based Program

Educational Information sent over a six-month period

Mail-Based Program

Collaboration vs. Expert Prescription

Success Factors

Wellness Coaching Process

Online Coordinator ToolKit

Purpose of Online Coordinator Toolkit

Final Question Do you want us to share this health information with your health plan so they may inform you of additional programs for which you may be eligible?

Yes: data feed to health planNo: no data will be sent

Privacy and Confidentiality

Questions?