Universidad de Navarra

Paula Mattio Lastra Consultant from Prof. Nuria Chinchilla's

(IESE) team

Family-Responsible Employer Family-Responsible Employer (FRE) Certificate(FRE) Certificate

The challenge of humanly The challenge of humanly sustainable companiessustainable companies

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New environmentNew environment Society High life expectancy rates, aging of population Low birth rates (Europe) Psychological diseases: stress, anxiety, depression Company A more competitive labour market Long working hours Multinational careers Women entering the labour market in large numbers Increase in the number of employees with higher education Predominance of women in universities Family School hours not adapted to new reality Not enough day-care services Increase in the rate of separations and divorces Double income families: work-family conflict

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What is going on?What is going on? Low birth rates (Spain: 1.3 children per woman in 2003)

Average age at maternity: Spain: 30.7 years old, Europe: 29

Children educated by third parties

Cultural values highly influenced by competitiveness and

consumerism

Separations & divorces (a family is broken every 4 minutes – 126,000

in 2003)

Health problems (stress, depression)

More money spent in ansiolityc agents

More leaves due to stress than to maternity

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Culture of long working hours

Shift in values / priorities

Interruption of professional career in order to have

children

Loss of skills/talent

Stress / burnout / depression

Job rotation

Absentism

Lack of mobilization

Company SituationCompany Situation

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Labor problemsLabor problemsLarge companiesLarge companies

15,3%

21,1%

21,2%

23,6%

28,2%

29,6%

30,1%

31,0%

33,8%

45,8%

0% 10% 20% 30% 40% 50%

Job rotation

Work-family conflict

Hiring of key employees

Employees who do not want to travel

Lack of new ideas

Stress-related problems

Being late for work

Lack of commitment by employees

Lack of skill to change and implement new initiatives

Absentism

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Labor problemsLabor problemsSmall & Medium CompaniesSmall & Medium Companies

8,7%

13,6%

13,6%

14,3%

19,0%

20,0%

26,1%

27,3%

30,4%

36,4%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

Work-family conflict

Job rotation

Employees who do not want to travel

Lack of skill to change and implement new initiatives

Lack of new ideas

Hiring of key employees

Lack of commitment by employees

Stress-related problems

Being late for work

Absentism

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FREFRE©© Model Model

Non-salary benefits

Family services

Professional support

1. Políticas

Job flexibility

1. Policies

EstrategiaResponsabilidad

ComunicaciónLiderazgo

2. Facilitadores

StrategyResponsibility

CommunicationLeadership

2. Facilitators

3. Culture: Hindrances / Promoters

4. R

esultad

os

4. R

esults

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EFREFR© © ModelModel

D. Have no family-responsible policiesD. Have no family-responsible policies

C. Have a few policies but do not use themC. Have a few policies but do not use them

B. Have policies and put them into practiceB. Have policies and put them into practice

A. Have a family-responsible cultureA. Have a family-responsible culture

EnriquecedoraContaminante

BC

AD

EnrichingPolluting

BC

ADD

iscr

etio

nary

Sys

tem

atic

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Family-Responsible Employer Family-Responsible Employer CertificateCertificate

The management model supported by the FRE Certificate has been developed based on research done by the International Center for Work and Family at IESE Business School. Methodology has been adapted with the contribution of consulting and certificating companies, focusing on the industrial and services sector. Certification process is carried out by independent certificating organizations (third parties) supervised by the Spanish National Accreditation Board, ENAC (Entidad Nacional de Acreditación). The FRE Certificate remains in force for three years, period during which the company may include the "Family-Responsible Employer" sign as part of its brand in all its communication actions. When that term expires, the company may renew it for periods of equal length.

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Family-Responsible Employer Family-Responsible Employer CertificateCertificate

A certification that validates and endorses the application of the Human Resources Management Model of Family-Responsible Employer in the company.

A certification created by Fundación + Familia and granted by Lloyd's Register Quality Assurance.

A brand based on the implemmentation of the EFR 100-1 standard.

A necessary tool to manage cultural diversity in the organization through an initial diagnosis, design, implemmentation and assessment of policies on worklife balance, equal opportunities and sustainable workplace.

FREC is valid for three years. Once that term expires, the certification has to be renewed.

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FRE CertificateFRE CertificateA management systemA management system

FR ELEMENTS

1. Policies

2. Improvement goals

3. Frame:    Organizational   Processes   FR Indicators   Records and evidence

4. Plans and Programs

5. Internal communication and training

6. Follow-up and Measurement

7. Internal Auditing

8. Self-Assessment

FR POLICIES

1. Related to stability in the workplace

2. Related to flexibility as to time and space

3. Related to giving support to the employees' families

4. Related to professional development and competences

5. Related to equality of opportunity

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Process to obtain…Process to obtain…

FRE Certification

Analysis and diagnosis

Work life balance

Integral Plan

Implementation Pre-auditing Certification

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FR Companies 2006FR Companies 2006

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For companies:

Higher degree of commitment in the company's development and productivity.

Stress reduction in the company's employees.

Reduction in rotation and termination-related costs

Improved public image before clients and prospective clients (external and internal)

Increase of company competitiveness

More easily involved in ongoing improvement processes.

Reduction of staff control costs, objective-driven management and mutual trust.

Qualitative improvement of the company's culture (mission, vision and values)

Participation in certain incentives granted by different government administration agencies -at local, autonomous, state or community level- to Family-Responsible Employers in the form of subsidies, tax exemptions and more opportunities in public biddings.

For people:

Improvement of self-esteem and motivation

Reduction of family expenditure

Less stress and fewer terminations

Higher immunity to infections and diseases

More internal satisfaction due to work life, family and personal balance.

To work in a more "natural" environment, with more commitment

Less guiltiness for not being able to see their children or not playing the corresponding natural role

Increase in employability and better development of professional career within the same company

Benefits of Worklife BalanceBenefits of Worklife Balance

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Thank you!

Pmattio@nchpartners.com

Find a self-diagnosis tool of Work-Family Life Balance at the International Center for Work and Family (IESE)'s website.

www.iese.edu/icwf