UniversalSuite - Banking Software Systems - Temenos One system, one view for all your banking needs;...

UniversalSuiteOne system, one view for all your banking needs; today and tomorrow.

The software specialist for banking and finance

Temenos is a market leading software provider, partnering with banks and other financial institutions to transform their businesses and stay ahead of a changing marketplace. Over 2,000 firms across the globe, including 38 of the top 50 banks, rely on Temenos to process the daily transactions of more than 500 million banking customers.


UniversalSuite

What do our customers want and need?

UniversalSuite

Challenges: Opportunities:

New competitions

Regulatorychanges

Greater riskcontrol

Pressures on profitability

Data One transparent

view of all accounts

Multiple, siloed systems

Agility and innovationcapability

Operational efficiency

Enhanced customer

experienceLegacy systems

Increased profit

Reduced profitabilityFollowing the financial crisis, profitability in the banking sector has been fundamentally reset. Current depressed levels of profitability are not sustainable and banks must adjust by increasing income and reducing costs.

Market backgroundThe banking landscape has undergone massive transformation and has undoubtedly changed forever. The evolution of digital has led to the emergence of non-traditional new banking entrants in all segments. The high level adoption of digital technologies by consumers across the globe has significantly changed customer behavior and expectations. No longer are banks in control dictating the terms in how customers bank with them. The customer has become the driving force of evolution in banking.

New competitionBanks are now facing increasing competition from many non-traditional competitors including startup banks, fintech players and large technology companies that are not encumbered by legacy systems and are leveraging all the latest technological advances to offer a differentiated customer experience.

RegulationThe G20/Financial Stability Board-led overhaul of global financial services regulation is radically reshaping the industry. Bankers have been working on complying with Basel III and other new waves of regulation, including anti-money-laundering, anti-terrorist-financing measures, “know your client” initiatives, sanctions monitoring, and, in some countries, new requirements concerning business conduct and fair treatment of clients.

DataBank data provides a rich insight into client behaviors, intentions and attitudes ultimately helping banks better understand, grow and protect their clients. However, many have disparate data silos with no conformity on semantic standards and therefore have difficulty to accessing and integrating the data to analyze different data types conjointly.


UniversalSuite

Multiple systemsMany banks operate on multiple systems; having different processes for viewing, originating and servicing customers and often specialist staff. Banks struggle for a ‘single view of the customer’ as product information and data is dispersed across systems that cannot to talk to one another.

Legacy systemsThe cost of maintaining ageing legacy systems typically eats up ¾ of banks overall spending on IT. Leaving only a ¼ to spend on innovation and keep up with the latest technology to be able to compete with new competition.


UniversalSuite

OverviewUniversalSuite is a complete software solution for Universal banks with market-leading retail, corporate and wealth management functionality. It combines an agile core with powerful analytics and a user experience platform, all integrated on a single platform.


UniversalSuite

UniversalSuite helps banks become customer centric in order to win and retain customers in the digital age. UniversalSuite enables banks to leverage the opportunities that this new era presents and not only protect existing profit margins but also to thrive and grow. UniversalSuite enables banks to be innovative and quick to market with new and tailored product and service offerings providing a competitive edge.

Complete, single solutionOne solution for all banking needs including functionality covering retail, corporate and wealth management.

Transparent, single viewBanks and their clients have a 360° view of accounts (including at multi-bank level) in real-time (24/7) and make changes at any time during any stage instantly, mitigating operational and financial risk and supporting liquidity management.


Agility Parameter driven, enabling customization by the user, it offers the highest levels of platform flexibility. Its graphical product builder enables banks to quickly create tailored products at customer segments or individual customer level. This combined with the flexible pricing model enables banks to build unique, tailored products and quickly get them to market to gain a competitive edge.

Control The underpinning technology and frameworks allow for ‘progressive renovation’. This means that banks can choose which modules and components address their business needs and integrate them with existing systems at their own pace.

Customer insightIncludes key indicators relating to the customers Profitability, Loyalty, Attrition Risk and Number of Products. This enhances every interaction of the customer journey, enabling the delivery of innovative products and services, boosting customer engagement, reducing customer attrition and increasing both customer satisfaction and loyalty levels. Intelligent data will also help attracting new customer segments, identifying target markets and new revenue streams all contributing to increased profitability.Intelligent data will also help attracting new customer segments, identifying target markets and new revenue streams all contributing to increased profitability.

Enhanced efficiencyA massively scalable, straight through-processing solution combined with comprehensive business functionality and a modern, advanced, secure, open, modular architecture. It allows you to move to an automated, electronic solution without the need for cumbersome paper based processes for both you and your clients. Products and components can be run on a wide range of stacks, in any application server and, when required, in a multi-tenant or cloud-based set-up to achieve unparalleled levels of infrastructure and operational efficiency.

UniversalSuite

Why customers use it Multiple, complex systems

Lack of control and efficiency

Lack of visibility

Reduced income

New competition

Digitized product needs

Regulatory risks

Limited data access

Legacy system costs and riskscompetitive edge.

FunctionalityUniversalSuite is a complete software solution for Universal banks with market-leading retail, corporate and wealth management functionality. It combines an agile core with powerful analytics and a user experience platform, all integrated on a single platform.

UniversalSuite combines a modern, agile core with powerful analytics and a single UX platform for distribution across all digital and assisted channels. It enables you to be competitive with customer-centric, relevant products and an optimized user experience whatever channel the customer chooses to use. By doing this you will be able to benefit from a competitive advantage; customer retention will increase, customer loyalty will be improved, and wallet share and overall profitability will grow.

The UniversalSuite consists of multiple product families that have an unrivalled breadth of functionality along with strong integration capabilities. Its solutions are modular and componentized in design enabling maximum flexibility and agility both in terms of required functionality and phased implementation.


UniversalSuite

Financial Crime MitigationA range of intelligent, versatile solutions for banks, large and small, to combat financial crime. Comprehensive and highly efficient, banks benefit from reduced operating costs and minimal impact to customers.

Front OfficeIntegrated, role-specific, multi-channel capabilities for Universal banks and their clients to support the running of their business and daily interactions and long-term relationships.

Analytics & ReportingPowerful banking analytics aiming to improve business decisions, optimize performance and enrich customer interaction. Includes key indicators relating to the customers Profitability, Loyalty, Attrition Risk and Number of Products to enhance every interaction of the customer journey, supporting acquisition and retention.

Risk & ComplianceBest in class, affordable risk management solutions with incredible speed to market. Our solutions can integrate with any core and provide a full picture of regulatory concern.

PaymentsA uniquely flexible payment offering that not only gives wealth managers full, real-time control but also a harmonized customer service experience and centralized for cost efficiencies and risk management.

Core BankingFully integrated capabilities, deployable on premise or in the Cloud, highly scalable, built on award winning technology and is available on a one single platform.


SuiteFunctionalityChannels

Ground breaking solutions enabling banks to deliver products and services across multiple channels, on any device and in any language – under a single user experience platform. Banks can now view and manage all their finances in one place (including at multi-bank level).

UniversalSuite

One view, one solution to drive innovation and growth


A single, complete system

Single multi-account/multi-bank view

Enhanced control and efficiency

Profitability growth

Advanced digital functionality

Benefiting from data

Customer insight

Easily and regularly upgraded

straight through processing (Swissquote)

reduction in hardware and software maintenance costs(Bank SinoPac)

reduction in TCO(UBS)

99.9% 50% 50%

UniversalSuite

Temenos customers are proven to be more profitable than their peers: in the period 2008-2014, they enjoyed on average a 31% higher return on assets, a 36% higher return on equity and an 8.6 percentage point lower cost/income ratio than banks running legacy applications.

“Within the last two years using the tools from Temenos, we were able to reduce our TCO by approximately 50 percent, following a major project to identify our cost saving potential by identifying gaps, centralizing as much as we could and making use of our economies of scale.”

To hear more on UniversalSuite, contact us at [email protected]

Summary

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Temenos Group AG (SIX: TEMN), headquartered in Geneva, is a market leading software provider, partnering with banks and other financial institutions to transform their businesses and stay ahead of a changing marketplace. Over 2,000 firms across the globe, including 38 of the top 50 banks, rely on Temenos to process the daily transactions of more than 500 million banking customers. Temenos customers are proven to be more profitable than their peers: in the period 2008-2014, they enjoyed on average a 31% higher return on assets, a 36% higher return on equity and an 8.6 percentage point lower cost/income ratio than banks running legacy applications.

©2016 Temenos Headquarters SA - all rights reserved.Warning: This document is protected by copyright law and international treaties. Unauthorised reproduction of this document, or any portion of it, may result in severe and criminal penalties, and will be prosecuted to the maximum extent possible under law.

UniversalSuite

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