United Technologies Corporate Overview Brochure

Safety. Security. Certainty.

“The FDNY’s training academy incorporates UTC Fire & Security’s technologies to prepare our firefighters for real

world situations. We value our relationship with UTC and share a commitment to improving public safety.”

— Commissioner Salvatore Cassano, Fire Commissioner of New York City

UTC Fire & Security is a leading provider

of fire safety and electronic security

solutions that protect people, property,

and assets the world over. Its 45,000

employees share a commitment to help

create safe and secure environments

that allow people to live with certainty.

With an extensive portfolio of products

and services, including fire detection and

suppression; intrusion detection, access

control, and video surveillance; and instal-

lation, inspection, monitoring, response

services, and cash management services,

UTC Fire & Security is well-positioned

to meet the needs of a broad range of

customers.

Backed by UTC

UTC Fire & Security is a business unit of

United Technologies Corporation (UTC), a

Fortune 50 company (NYSE:UTX) that has

transformed the way people live and work.

Early innovations from entrepreneurs like

Willis Carrier, whose air conditioning allowed

societies to expand and prosper in less-

than hospitable climates, and Elisha Graves

Otis, whose safety elevator gave height to

modern cities, were only the beginning.

Today, UTC is a world leader in the cre-

ation and implementation of cutting-edge

products and services for commercial

buildings and the aerospace industry, and

is committed to supporting technology

through customer- and company-funded

research and development.

Innovation and Service

UTC Fire & Security continues to build upon

this rich history of innovation. With more

than 1,000 engineers working in 30 tech-

nical design centers around the world,

10,000 field technicians, and a network

of more than 400 branches globally, the

company is at the forefront of providing

effective, flexible, and integrated fire safety

and security solutions to customers.

Dependable Solutions

An unwavering dedication to provide

dependable solutions and a commitment

to continuous improvement ensure that

UTC Fire & Security delivers safety,

security, and certainty to its one million

customers worldwide.

UTC Fire & Security

United Technologies Corporation: Carrier Hamilton Sundstrand Otis Pratt & Whitney Sikorsky UTC Fire & Security UTC Power

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Fire Products

UTC Fire & Security combines its deep knowledge of fire science and behavior with an understanding of codes and regulations

to develop fire safety systems that help protect a wide variety of environments.

Detection and Alarm

Fire alarm panels, heat actuated sensors,

gas and flame detection, smoke detectors,

and high sensitivity aspirated smoke

detectors.

Firefighting

Hose, foam concentrates, fire trucks,

and fixed and mobile systems; monitors

and pumps; emergency and specialty

bulk fluid (potable water, fuels, and oth-

ers) transfer systems for civil and military

applications; and a wide range of fire

control hardware.

Suppression

Special-hazard fire and explosion sup-

pression systems for land-based, vehicle,

and marine applications utilizing a broad

array of extinguishing agents.

Gaseous suppression, including clean

agent systems that suppress fires quickly

without harming equipment, facilities, or

the environment.

High pressure water mist systems that

produce a fine mist with smaller droplets

and a greater surface area, using up to

90 percent less water than conventional

systems.

Sprinklers, deluge systems, and comple-

mentary equipment.

Specialty Detection

Optical flame detectors and advanced

toxic and combustible gas detectors that

use catalytic, electrochemical, or semi-

conductor technologies.

Residential and Commercial

Portable fire extinguishers, smoke alarms,

and carbon monoxide alarms.

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Cruise Control

At 220,000 gross registered tons, the Oasis

of the Seas, operated by Royal Caribbean

Cruises Ltd., is 40 percent larger than any

other cruise ship ever built. Providing fire

protection for a vessel of this size required

a seasoned project management team and

fire safety solutions that meet the highest

industry standards, while also minimizing

space and weight requirements. Today,

the Oasis of the Seas — and its 6,000 pas-

sengers and 2,100 crew members — are

protected by UTC Fire & Security’s Marioff

HI-FOG® water mist protection system, as

well as the Autronica AutroSafe® interactive

fire detection system and AutroMaster®

integrated safety and emergency manage-

ment system, which was developed in close

collaboration with Royal Caribbean.

In the Pipeline UTC Fire & Security serves the energy sector by partnering with major

Engineering, Procurement, Construction (EPC) contractors worldwide, to design fire safety

systems to protect oil pipelines, gas fields, power plants, and turbines around the world.

UTC Fire & Security’s Det-Tronics® flame and gas detectors monitor pipelines around the

world for unwanted fires and gas leaks to ensure uninterrupted energy transmission. In the Middle East, several UTC

Fire & Security businesses — including Silvani, Sides, Kidde Fire Fighting, and Angus Fire Engineering — provide fire

trucks, monitors, pumps, water delivery systems, and foam-making equipment to the Abu Dhabi National Oil Company.

“As an EPC contractor, we rely on our suppliers to deliver high-quality products on-time so that we can meet our

commitments to the end-user. Kidde and Angus Fire have earned a good reputation with CPECC for their fire

fighting engineering capabilities, global footprint, and strong backing by UTC.”

— China Petroleum Engineering & Construction Corporation, Beijing

Safety Security Certainty

UTC Fire & Security Brands: AirSense Aritech Ajax Angus Autronica Badger Chemetron Fire Systems Chubb Cofisec Delta Det-Tronics Eau et Feu Edwards Fenwal Protection Systems Firex

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Emerging Firepower

The energy industry is one of many that

depend on UTC Fire & Security’s products

to perform flawlessly in demanding condi-

tions. Energy infrastructure projects are

particularly critical in India, where the

expansion of power and gas plants sup-

ports the region’s growth. Vindhyachal

Super Thermal Power Plant, operated by

National Thermal Power Corporation, is

India’s largest thermal power plant and

is equipped with hydrant, spray, foam,

and detection and alarm systems from

UTC Fire & Security. The state-of-the-art

Mangalore Refinery and Petrochemicals

Limited refinery, which processes 12.5

million tons of crude oil annually, also

selected the company for its fire safety

equipment, which includes fire hydrant, spray,

and foam systems, as well as an advanced

detection and alarm system. For the

Anpara B Thermal Power Plant, operated

by the Uttar Pradesh Electricity Board,

UTC Fire & Security has successfully

supplied, installed, tested, and commis-

sioned a wide array of fire safety products.

Commercial Buildings Data Centers Education Energy Financial Services Government Healthcare Heritage Buildings Hospitality Manufacturing Marine Mining Petrochemical, Oil and Gas Residential Retail Transportation

Safe Energy Management

Between 130 and 200 kilometers off the

northwest coast of Australia are the Gorgon

Gas Fields, containing the continent’s

largest-known gas resource. Located on

Barrow Island, the liquefied natural gas

(LNG) plant will be equipped with Silvani

fire safety solutions, including automatic

deluge valve systems and packages and

more than 70 remote controlled monitors

designed, manufactured, and tested in

compliance with Australian regulation and

standards. To protect employee accom-

modations, UTC Fire & Security has also

designed and supplied a system of fire

alarm detectors and panels. In addition,

the company installed Kidde’s suppres-

sion systems, which provide the added

benefits of rapid extinguishment, minimal

collateral damage, and ease of storage.

Industrial Strength

Situated along Qatar’s northeast coast,

Ras Laffan Industrial City is one of the

fastest growing industrial cities in the

world. UTC Fire & Security provided a

complete fire safety solution to help protect

the city, port expansion, and commercial

and industrial areas. Specialty detection

systems from Autronica meet the complex

demands of the port expansion, while

Angus Fire is providing hydrants and mon-

itors. Kidde Fenwal provided clean agent

fire suppression and CO2 systems for

the entire port expansion project, and

Guardfire systems provided residential

protection. Kidde’s fire training simulators

at the new Ras Laffan Emergency and

Safety College will provide fire fighting

scenarios for industries including residen-

tial and commercial; maritime; aviation;

and petrochemical, oil, and gas.

Tech Savvy

In data centers worldwide, like Telecity

in the Netherlands, UTC Fire & Security

protects high-tech systems and critical

information. Its Marioff HI-FOG® water

mist fire protection system produces a

fine mist that results in minimal water

damage when compared to conventional

sprinkler systems, making it ideal for data

centers and other applications with deli-

cate assets. HI-FOG® has been tested

in more full-scale fire tests than any other

water mist fire protection system, with

more than 6,000 successful tests to date.

Every year, UTC Fire & Security produces more

than 20 million smoke and carbon monoxide

(CO) alarms to help protect families around the

globe. CO is a colorless, odorless poison gas

produced by fossil fuel-burning appliances,

and can be fatal within minutes at high concen-

trations. UTC Fire & Security promotes safety

standards by championing legislative efforts

worldwide, in partnership with health and

safety advocates, firefighters, and lawmakers.

Customer Programs and Projects

Access Control

Access control and integrated systems to

manage multiple security systems, real-

time intelligent video content analysis,

biometric access, smart card applications,

and visitor management systems.

Locks and Keys

Online and offline locks and key manage-

ment systems providing the next generation

of entry control and asset accountability.

Security Systems

Fully integrated intrusion alarm systems,

detectors, and central station software to

manage safety and protect people and

property.

Video

Advanced monitoring products, including

conventional and network cameras, digital

and hybrid recorders, IP-based video

management software, mobile and intelli-

gent video, monitors, and accessories.

Certified Security For Microsoft, keeping people and information safe

and secure is a priority. This task means monitoring more than 29,000

pieces of hardware, such as card readers, cameras, and fire panels, plus

managing 185,000 active holders of access cards. To monitor its more

than 700 sites worldwide, Microsoft trusts UTC Fire & Security’s Lenel OnGuard® system, which is

the primary signal monitoring and integrated access backbone for this security infrastructure. The

system works seamlessly with more than 29,000 devices globally to give operators logic-driven

information about alarms and other events. Meeting the highest standards for design integrity,

functionality, and scalability with its OnGuard® system, Lenel was the first security solution provider

to achieve Microsoft’s Gold Certified Partner status.

Security Products

UTC Fire & Security has a broad range of innovative security products that help secure

and protect people, information, operations, and assets.

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Flying High

For more than a decade, NASA locations

like the Kennedy Space Center, the Marshall

Space Flight Center, and the Ames Research

Center have been secured by UTC Fire &

Security’s Lenel systems. In addition, UTC

Fire & Security’s Det-Tronics gas detectors

are mounted around NASA launch pads to

detect possible hydrogen gas leaks, and its

flame detectors are in the Orbiter Process-

ing Facility, where shuttles are refurbished

after returning from space.

UTC Fire & Security invests millions of dollars in research and development to make systems more intelligent

and provide better information on fire and security threats. New technologies are helping to reduce false alarms

and better manage energy costs in both commercial and residential buildings.


Cross-Country Protection The three bridges that span the Niagara River between

the United States and Ontario, Canada are crossed by approximately eight million pas-

sengers each year — and UTC Fire & Security video surveillance and access control

systems operated by the Niagara Falls Bridge Commission are a critical part of the safe

passage of people and commerce between the two countries. All 142 video cameras

and 92 access control points have been integrated into the infrastructure at the three

bridges and at six U.S./Canadian Customs’ Plazas.

UTC Fire & Security Brands: Fireye Forney Ginge-Kerr Gloria GST Guardfire Guardforce Hall & Kay Hallmark Interlogix Ken Kerr Fire Fighting Chemicals Kidde

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Tunnel Safety

Fast, effective fire suppression is critical

for roadway tunnels, so it’s no surprise

that UTC Fire & Security’s Marioff HI-FOG®

water mist fire protection system is grow-

ing in popularity with these applications.

The A86 West tunnel in Paris, part of the

A86 super-ring road, was the first large

European tunnel to be protected with an

active fire protection system. This 10-kilo-

meter tunnel, which links Rueil-Malmaison

and Versailles, is protected by HI-FOG®

and represents the largest water mist fire

protection system ever built. Helsinki’s

underground service network, which

expanded the city’s pedestrian zones, is

also protected by HI-FOG® — marking

Finland’s first automatic tunnel fire protec-

tion system.


UTC Fire & Security’s clean agent fire suppression systems help protect critical

high-value assets from the threat of fire and minimize downtime and cleanup

costs, while addressing environmental considerations. One example is the

company’s extensive range of clean agent fire suppression systems designed

for use with 3M™ Novec™ 1230 Fire Protection Fluid. This solution has a zero

Ozone Depletion Factor (ODP), the lowest Global Warming Potential (GWP) of

a chemical-based clean agent, and an atmospheric lifetime of only five days.

Airport Protection

UTC Fire & Security’s products and serv-

ices are installed at some of the world’s

major airports — from Dublin, London, and

Zurich, to Washington, D.C., Budapest,

and Johannesburg. When Cathay Pacific

needed to protect its cargo terminal in Hong

Kong, it turned to UTC Fire & Security for

the installation of fire detection and alarm

systems, a gas suppression and deluge

system, and a high sensitivity smoke detec-

tion system. And for tarmacs, UTC Fire

& Security provides the world’s leading

aviation fire protection, from advanced

firefighter training to trucks capable of

laying foam for emergency landings.

Going with the Flow

When the U.K.Highways Agency needed

a solution to address increased conges-

tion, UTC Fire & Security responded with

a groundbreaking integrated network to

monitor and manage traffic. The Agency’s

control centers are now networked with a

Chubb monitoring station and CCTV

system, supported by more than 800

cameras that supply real-time information.

This technology has resulted in better use

of existing road space, as Active Traffic

Management uses integrated electronic

signs to direct drivers during times of peak

congestion. Overall, the traffic manage-

ment system has led to improved efficiency

and safety, as well as a reduction in fuel

emissions from idling vehicles.

On the Right Track

When the Shanghai Metro began its

extensive expansion to meet increased

demand during the 2010 World Expo, it

called upon UTC Fire & Security to design

and install a fire safety system. The com-

pany’s Shanghai Ken business supplied

and installed fire detection and alarm,

access control, and HVAC control systems

for a total of 33 stations, control rooms, and

two parking lots. This extensive project

makes travel safer and more comfortable

for both Shanghai residents and visitors

alike.



Fire and Security Services

UTC Fire & Security combines technical expertise and a commitment to service excellence

to deliver fire and security solutions to customers around the world.

Design

Industry-specific, tailored system architec-

ture and development to meet specific

customer needs, exceed safety standards,

and create safe environments for people,

products, and property.

Integration

Alignment of technologies and integration

of existing systems to deliver more efficient

fire and security systems and networks.

Installation

Project management of equipment instal-

lation by certified technicians; and

commissioning the system to ensure

compliance with design specifications.

Monitoring

Year-round, all day, every day monitoring

and response for intrusion and access

control systems, staffed by dedicated

teams of highly-trained employees.

Service

Ongoing preventive maintenance and

troubleshooting by skilled service techni-

cians and highly efficient and responsive

customer support centers that ensure

timely response and follow-up; and cash

management services.

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Service You Can Count On

UTC Fire & Security strives to deliver per-

fect, on-time service for every customer,

every time. To support this, the company

has implemented its leading-edge i-plus™

online program, which makes it easy for

customers to do business with UTC Fire &

Security. Technicians use mobile technology

to enhance customer service through

efficient scheduling, dispatch, and work

processing. The program is currently being

rolled out across UTC Fire & Security’s

global network of branches to support

sales, service, and customer management.

“Chubb’s i-link™ has allowed us to log jobs and track the work activity for the Bendigo and Adelaide Bank

ATM network. This tool has helped improve our work efficiency whilst giving us transparency of both the work activity

and history.”

— Strategic Payment Services, North Sydney, Australia

Landmark Support When the Eiffel Tower celebrated its 120th anniversary in 2009,

it marked the occasion with its 19th coat of paint and a complete upgrade to its fire

protection system. UTC Fire & Security has installed and continues to service 700 smoke

detectors, 239 fire extinguishers, 200 call points, and 15 automatic extinguishing systems

to protect the 1889 French icon and the more than six million people who visit it each year.

Bank on It Part of the city’s expansion, the Marina Bay

Financial Centre in Singapore will consist of three commercial

towers totaling about 3 million square feet of premium space.

UTC Fire & Security, through its Chubb Singapore business,

has designed the center’s fire safety system, which includes

sprinklers, wet risers, addressable fire alarms, and hose reels.

“Chubb’s i-link™ online tool is an important means for

us to log specific requests directly to Chubb, whilst

having the ability to view the requests history and

complete transparency on service delivery levels.”

— Commonwealth Bank of Australia

Sydney, Australia

UTC Fire & Security Brands: Lenel Marioff National Foam Nighthawk Noha Omicron Onity Sicli Sicur SIDES Silvani Supra Vigitel VitalCall Wananda Werner Permanent Ziton

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A Crowning Achievement

Westminster Abbey holds the distinct

honor of hosting every coronation for the

English monarchy since 1066. It also

hosts one of the most sophisticated secu-

rity management systems in the world.

UTC Fire & Security installed a Chubb

wireless integrated security management

system that protects the Abbey and its

visitors, and also ensures the integrity of

the architecture and history of this London

landmark. Chubb’s wireless technology

eliminated the need for hardwiring, allow-

ing the Abbey to remove redundant ca-

bling from its legacy system.

Consumer Protection

In order to protect the world’s largest

mall, Dubai Mall developers needed an in-

telligent and expandable state-of-the-art

fire alarm system to keep 1,200 shops

and their patrons safe. Today, more than

18,000 fire modules and detectors from

UTC Fire & Security are installed through-

out the facility and connected to control

panels, which act as gathering points for

information. All of the data is integrated

through a graphical user interface, show-

ing the precise time and location of any

reported alarm.

Sleep Easy

Marriott International, Inc., the leading hotel

management company in the world, is

known for its strict life safety requirements

and rigorous inspection program. The 2010

edition of Marriott’s Fire Protection and

Life Safety Design Standards recognizes

UTC Fire & Security’s Marioff HI-FOG®

system as a practical alternative to tradi-

tional sprinkler systems. The flexibility and

reliability of the system enable it to be

used in a range of applications, including

new and historic hotel buildings. Today,

more than 30 hotels under Marriott brands

are protected by this system, including

the Renaissance Paris Hotel La Defense,

which is also equipped with Onity’s

advanced locks.

Protecting Freedom

The Statue of Liberty is equipped with a

high sensitivity smoke detection system

from UTC Fire & Security’s Fenwal Protec-

tion Systems business. The AnaLASER

system, located in the monument’s stair-

well, can detect low levels of smoke parti-

cles during the incipient state before an

actual fire develops.

“Marioff HI-FOG® water mist technology is used in our proper-

ties in numerous locations around the world, often in high rise

buildings or historic properties that present major challenges

to conventional sprinkler system installations. We have seen

the product work and we have great confidence in it.”

— Fire/Life Safety Division. Marriott International



Safety. Security. Certainty.

• A comprehensive portfolio of fire and security

products and services

• Intelligent systems that help protect people

and environments

• Expertise founded on deep knowledge of

fire and security codes and regulations

• Cost-effective services and solutions wherever

and whenever our customers need them

• Technology and innovation that solves fire

and security challenges

• A culture that places the highest priority on

safety, integrity, and responsibility

• Part of United Technologies Corporation, a

Fortune 50 company that provides customers

in the global building systems and aerospace

industries with high technology products and

support services, including:

— Carrier heating and air conditioning

— Hamilton Sundstrand aerospace systems

and industrial products

— Otis elevators and escalators

— Pratt & Whitney aircraft engines

— Sikorsky helicopters

— UTC Fire & Security systems

— UTC Power fuel cells

UTC Fire & Security9 Farm Springs RoadFarmington, CT USA 06032www.utcfireandsecurity.com

© 2010 UTC Fire & SecurityAll rights reserved. Printed in the U.S.A.

Partial Customer Listing:

Commercial Buildings

Euronext New York

Cushman & Wakefield

Bird’s Nest Stadium

Microsoft

Cisco

BBC

Data Centers

Telecity

CX2

TCN

Education

Princeton University

London School of Economics

University of Notre Dame

York University

Carnegie Mellon

Energy

Qatar Petroleum

NTPC India

ADNOC

ConEdison

Petroleos de Venezuela

ABB Alstom

Financial Services

HSBC

Standard Chartered Bank

Westpac

ANZ

Government

Thames Water Authority

NASA

U.K. Highways Agency

Fire Department of New York

City (FDNY)

Healthcare

Glaxo Wellcome U.K.

Leeds Teaching Hospital

Guy’s NHS Foundation Trust

Groote Schuur Hospital

Pfizer Inc.

North Hospital of Marseilles

Heritage Buildings

Westminster Abbey

Natural History Museum

Bolshoi Theater

Eiffel Tower

Statue of Liberty

Hospitality

Marriott International

Waldorf Astoria

Mega Galaxy Casino

Hilton Hotels

Manufacturing

Hyundai

Toyota

Volkswagen India

Marine

Royal Caribbean Cruises Ltd.

Norwegian Cruise Lines

Fincantieri

Retail

Best Buy

Nike

IKEA

Home Depot

Carrefour

Transportation

Sydney Harbor tunnel

Hong Kong International Airport

Domodedovo Airport

O’Hare International Airport

Schipol International Airport

Shanghai Metro

United Technologies Corporate Overview Brochure

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