unit IIIa-BY Prof. T.R. Piplani

8/8/2019 unit IIIa-BY Prof. T.R. Piplani

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Prof. T.R.Piplani



Definition ± it is the totality of beliefs,

values, customs and traditions shar ed by

the

me

mbe

rs of the

organization



A group of scientists placed 5 monkeys in a cage and in theA group of scientists placed 5 monkeys in a cage and in the

middle, a ladder with bananas on the top.middle, a ladder with bananas on the top.



Every time a monkey went up the ladder, the scientistsEvery time a monkey went up the ladder, the scientistssoaked the rest of the monkeys with cold water.soaked the rest of the monkeys with cold water.



After a while, every time a monkey went up the ladder, theAfter a while, every time a monkey went up the ladder, theothers beat up the one on the ladder.others beat up the one on the ladder.



After some time, no monkey dare to go upAfter some time, no monkey dare to go upthe ladder regardless of the temptation.the ladder regardless of the temptation.



Scientists then decided to substitute one of the monkeys.The 1st thing this new monkey did was to go up the ladder.

Immediately the other monkeys beat him up.

After several beatings, thenew member learned not to

climb the ladder eventhough never knew why.



A 2nd monkey was substituted and the same occurred. The 1st monkeyparticipated on the beating for the 2nd monkey. A 3rd monkey was

changed and the same was repeated (beating). The 4th was substituted

and the beating was repeated and finally the 5th

monkey was replaced.



What was left was a group of 5 monkeys that even thoughnever received a cold shower, continued to beat up any

monkey who attempted to climb the ladder.



If it was possible to ask the monkeys why they would beatup all those who attempted to go up the ladder«..

I bet you the answer would be«.

´I don·t know ² that·s how things are done around hereµ

Does it sounds familiar?



"Only two"Only two things are infinitethings are infinite: The: Theuniverse and human stupidity.universe and human stupidity.

And I am not so sure about theAnd I am not so sure about theformer."former."

Albert EinsteinAlbert Einstein



Individual autonomy

Structur e

Management support

Identity

Performance r eward system

Risk tolerance

Conflict tolerance Communication patterns

Outcome orientation

People orientation



Authoritarian & participative cultur e

Mechanistic and organic cultur e

Dominant cultur

eand sub-cultur

e

Strong and weak cultur e

Bur eaucratic cultur e

Clan cultur e

Entr epr eneurial cultur e

Market cultur e



Artifacts

Beliefs and

values

Assumptions



a) Organizational heroes

b) Cer emonies and rites

c) Storiesd) Cultural symbols



Pr e arrival

Encounter

Transformation

Turnover CommitmentProductivity



Distinguishes one organization from

another

R

elativ

ely

enduring ov

er p

eriod of tim

e

Influence belief of people in organization



Individual autonomy

Position structur e

R

eward ori

entation

Task orientation

Relations orientation

Job satisfaction

Morale

Control



Organizational context

Organizational structur e

Leadership process Physical environment

Organizational values and norms



1. Observable methods

2. Morale survey

3. Study of morale indicatorsa) Productivity

b) Absenteeism

c)Job satisfaction

d) Relations with other employees

e) No. of accidents

f) No. of grievances

Em lo ee turnover



Incentive system

Welfar e measur es

Eff ective communication measur es Social activities

Workers¶ participation

unit IIIa-BY Prof. T.R. Piplani

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