Unit-I-1-OR

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    OPERATIONS RESEARCH

    UNITI

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    OR Defined

    OR is a tool employed to increase the

    effectiveness of managerial decisions as an

    objective supplement to the subjective feeling

    of the decision-maker.

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    OR: Some More Definitions

    OR is the application of the scientific method

    by interdisciplinary teams to problems

    involving the (control of) organised systems so

    as to provide solutions which best serve the

    purpose of the organisation as a whole.

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    The application of scientific method.

    This refers to applying science in the field of

    management.

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    Byinterdisciplinaryteams.

    We are aware that the science of management is thefocal point of many disciplines.

    Since OR is the very science of management, in an ORteam, experts are drawn from all these disciplines.

    An OR team may consist of an engineer, a

    mathematician, a psychologist, an accountant, etc.,because all of these experts bring the differentanalytical tools from their respective disciplines andwe get the advantage of all the resources.

    The advantage of drawing experts from each discipline

    is that each expert will view the problem from hisangle and we will have many alternative solutions.

    The OR scientist may then form an optimal solution bytaking into view all of them.

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    To problems involving the (control of)

    organised systems so as to provide solutions

    which best serve the purpose of the

    organisation as a whole. The solution that the

    OR scientist gives should be best suited fromthe point of view of the whole organisation

    and not just a particular department.

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    Important characteristics of a scientific

    method:

    A keen sense of observation.

    Identification of the problem.

    Formulation of hypothesis. Verification of hypothesis.

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    A keen sense of observation.

    A person gifted with a scientific temper has this

    attribute in him.

    A good manager should also have a keen sense of

    observation. He should be alert and sensitive to the presence

    of a problem.

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    Identification of the problem.

    When something is wrong with the health of an

    organisation, one has to find th enature of illness.

    The problem has got to be identified and clearly

    pinpointed by undertaking a thorough

    investigation.

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    Formulation of hypothesis.

    When the problem has been identified, ahypothesis (a tentative solution to the problem) isformulated.

    In OR, hypothesis usually takes the form of a

    model. A model is an abstraction or a description of the

    situation.

    There are many kinds of models we in OR shall

    be concerned with the mathematical models. Different types of charts and graphs are also

    examples of mathematical models.

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    Verification of hypothesis.

    Once the hypothesis has been determined, it has

    got to be tested or verified.

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    Mathematical Model

    A mathematical model in OR is described in

    terms of two important variables:

    Parameters (uncontrollable variables). Decision (controllable variables).

    We can take a decision regarding decision

    variables only.

    In LP these two variables describe a problem.

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    Mathematical Model

    The contribution margin of different products

    being manufactured is one example of

    parameter, at least in the short term.

    Another example of a parameter is the

    magnitude of resources available.

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    Uses and Scope of OR

    Profit maximisation.

    Production management.

    Financial management. Marketing.

    Human resource management.

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    Profit maximisation. Under the existing

    constraints, to utilise the resources in the best

    possible way so as to maximise the profits.

    Production management.

    To calculate the optimum product mix.

    For scheduling and sequencing production runs by

    proper allocation of machines.

    Application of the transportation model in order

    to determine the optimum production schedule.

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    Financial management.

    To decide the optimum mix of equity and debt.

    Every capital has a cost, including owners capital,

    which is opportunity cost.

    This cost, as well as the risk on borrowed capitalhas to be minimised.

    OR helps in doing this.

    The financial manager not only mobilises funds,

    he also has to utilise the funds.

    OR assists him in doing so.

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    Marketing.

    Sales can be promoted by improving quality or

    reducing cost, intensive or extensive advertising.

    OR assists in the optimal allocation of budget on

    these different methods.

    OR is also useful in the prediction of the market

    share of a particular firm.

    For this past experience is made use of.

    The matrix of transition probabilities is used forthe purpose.

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    Human resource management. OR is useful to

    the personnel administrator in finding out:

    Skilled person at the minimum cost.

    The number of persons to be maintained on the

    full-time basis in a variable workload, like freighthandling, etc.

    The optimum manner of sequencing personnel to

    a variety of jobs.

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    Origin of OR

    OR is a systematic and scientific method of

    performing operations.

    It has a military origin.

    It came into being during World War II.

    Was used to formulate appropriate strategies

    to tackle military problems.

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    Origin of OR

    Experts from different disciplines were

    assembled to pool in their resources to find

    the best possible solutions to problems at

    hand.

    After the War, the economies of many

    countries lay shattered.

    To rehabilitate them, OR was employed in

    business and industry.

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    Application of OR in Managerial

    Decision-Making OR provides managers with quantitative basis

    for decision-making.

    OR enhances the ability to make long-rangeplans.

    OR aids in solving everyday problems of

    running a business with greater efficiency,

    competence and confidence.

    OR leads to better control.

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    OR leads to better coordination.

    Application of OR models results in better

    decisions.

    OR helps in evolving better systems.

    OR helps in solving extremely complex

    business problems, where it becomes difficult

    for a human being to arrive at a solution.

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    OR helps in resolving conflicts resulting from

    the various sub-divisions of the functional

    areas like production , marketing, finance and

    HR in an optimal, near optimal or satisfying

    way. OR is a problem-solving and decision-making

    science.

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    OR leads to:

    Ease of manufacture.

    Cost minimisation.

    Maintenance of quality standards.

    Product innovation.

    High sales volume.

    Increasing market share.

    Better industrial relations.

    Getting right person on right job.

    Formulating optimal replacement policy.

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    OR helps to:

    Ensuring liquidity.

    Maximising profits.

    Eliminating expenses not directly contributing to

    profits. Minimising risk.

    Maximising difference between cost and revenue.

    Maximising long-term profits.

    Secure an increasing trend in profits over time.

    Ensuring corporate survival and growth.

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    OR helps in:

    Cash management.

    Inventory control.

    Capital budgeting.