Unit 3- Theories of Leadership

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    Unit 3

    Leadership theories

    Dr.Yogananthan

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    Lecture Plan

    Leadership theory

    a. Trait theory

    b. Behavior theory

    c. Contingency theory (situation theory)

    Substitute Servant

    Content & Process theories

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    What Is Leadership?LeadershipThe ability to influence a

    group toward the

    achievement of goals

    Management

    all actions focused on

    accomplishing the tasks in

    an organization.

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    Effective Leadership andManagement Styles

    Personal Check-In: IndividualLeadership Reflection

    Think about a leadership experience that

    really pleased you, a time when you workedwith others and did a good job of helpingsomething positive or effective occur. It canbe a work experience or a personalexperience.

    1. Briefly summarize the situation.

    2. What action did you take to make ithappen?

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    What is the skills approach toleadership?

    A. Robert Katzs researchsurfaced a set of skills forleadership success.

    B. Skill 1-Technical skills

    involving hands-on activity.C. Skill 2 -Human skillswhich is the ability to workwith people.

    -Greatest asset to

    have.D. Skill 3 -Conceptual skillshaving ability to work withideas and concepts.

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    The Different Views of

    LeadershipTrait definition of leadership Process definition of leadership

    Leader Leader

    Followers Followers

    Leadership LeadershipHeight Intelligence Extroversion Fluency Other traits

    Interaction

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    Trait Theories of leadership

    Theories that consider personality,

    social, physical, or intellectual traits todifferentiate leaders from non leaders.

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    Trait Approach

    Traits (Bennis & Nanus, 1985, pp. 152) Logical thinking Persistence Empowerment Self-control

    Assumption: Leaders are born Goal: Select leaders Problems

    Traits do not generalize across situations Better at predicting leader emergence than leadereffectiveness

    Unclear evidence of the cause and effect ofrelationship of leader and traits

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    Behavioral Theories

    Behavioral Theory

    Leadership behaviors can be taught.

    vs.

    Trait TheoryLeaders are born, not made.

    Behavioral Theories of Leadership

    Theories proposing that specific behaviors differentiate

    leaders from nonleaders

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    Ohio State Studies/University of Michigan(pp.154)

    Initiating Structure/Production Orientation Consideration/Employee Orientation

    Assumption: Leaders can be trained

    Goal: Develop leaders Problem: Effective behaviors do not

    generalize across situations.

    Behavioral Approach

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    Ohio State Studies

    Initiating Structure

    The extent to which a leader is likely

    to define and structure his or her

    role and those of subordinates in the

    search for goal attainment

    Consideration

    The extent to which a leader is likely to have job

    relationships characterized by mutual trust, respect for

    subordinates ideas, and regard for his/her feelings

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    University of Michigan Studies

    Employee-oriented Leader

    Emphasizing interpersonal relations; taking a personal

    interest in the needs of employees and accepting

    individual differences among members

    Production-oriented Leader

    One who emphasizes technical or task aspects of thejob

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    Leadership style

    Refers to the behavior of leaders towardssubordinates, the manner in which tasks andfunctions of leadership are conducted.

    Autocratic style to democratic/participativestyle

    Task/Structure orientation Vspeople/interpersonal orientation

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    TheManagerial

    Grid(Blake and Mouton)

    E X H I B I T 121

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    Contingency Theories

    All Consider the Situation

    Fiedler Contingency Model

    Houses Path Goal Theory

    Assumptions underlying the differentmodels:

    Fiedler: Leaders style is fixed.

    Others: Leaders style can and should be changed.

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    Leader: Style Is Fixed (Task-oriented vs.Relationship- oriented)

    Considers Situational Favorableness for Lead

    Leader-member relations

    Task structure

    Position power

    Key Assumption

    Leader must fit situation; options to accomplish this:

    Select leader to fit situation

    Change situation to fit leader

    Fiedler Model

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    Fiedler Model: The Leader

    Least Preferred Co-Worker (LPC)

    Questionnaire

    The way in which a leader will evaluate

    a co-worker who is not liked will

    indicate whether the leader is task- or

    relationship-oriented.

    Assumption: Leaders style is fixed and can bemeasured by the least preferred co-worker (LPC)questionnaire.

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    Fiedler Model: Defining theSituation

    Leader-Member RelationsThe degree of confidence, trust, and respect subordinates

    have in their leader

    Position Power

    Influence derived from ones formal structural position in

    the organization; includes power to hire, fire, discipline,

    promote, and give salary increases

    Task StructureThe degree to which the job assignments are procedurized

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    Findings of the Fiedler Model

    Category

    Leader-Member

    Relations

    Task Structure

    Position Power

    I

    Good

    High

    Strong

    II

    Good

    High

    Weak

    III

    Good

    Low

    Strong

    IV

    Good

    Low

    Weak

    V

    Poor

    High

    Strong

    VI

    Poor

    High

    Weak

    VII

    Poor

    Low

    Strong

    VIII

    Poor

    Low

    Weak

    Good

    Poor

    Performance

    Relationship

    -Oriented

    Task-Oriented

    Favorable Moderate Unfavorable

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    Path-Goal Theory

    PremiseExpectancy theory of motivation, emphasizing on the

    leaders effect on subordinatess goals and the paths used

    to achieve those goals.

    Flexibility of leader behavior:

    Directive behaviors: planning, setting expectations

    and clarifying instructions

    Suportive behaviors: offering friednly consideration

    Participative behaviors: involving subordinates in DM

    Achivement-orientated behavior: setting objectives

    and expecting them to be achieved.

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    Path-Goal Theory

    E X H I B I T 124

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    What are the major componentsof the Contingency Theories?

    A. Contingency theoryidentifies:-Key situational

    factors,-Specifies how theyinteract, and

    -Determines bestleadership approach.-This is calledsituational leadership.

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    Contingency Theories continued

    B. Fred Fiedlerdeveloped theContingency Theory.

    -Effectivenessdepends on situation.C. Three factors.

    -Leader-member

    relations.-Task structure.-Leader positionpower.

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    Contingency Theories continued

    Situational leadership isbuild upon thecontingency theory, andrefined by Ken Blanchard

    in the 1980s. Leadership is composed of

    both adirective andsupportive dimension.

    Coaching and delegatingwere added to provide fourstyles.

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    Contingency Theories continued

    D. Path-Goal Theorydeveloped by Evans &House.

    -Adapting leadership tothe situation.-Leader can impactperformance of others

    by offering paths todesired goals.-Rewards contingent onincreased performance.

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    Contingency Theories continued

    E. Four leader behaviors:-Directive: gives specificguidance and direction.-Supportive: provides

    assistance.-Participative: hand-in-handwith subordinates.-Achievement Oriented: sets

    challenging goals and has highexpectations.F. Best style to use is to adapt

    to the participativeleadership style.

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    Substitute theory

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    Substitutes for Leadership

    Characteristic

    Relationship-Oriented orConsiderateLeaderBehavior isUnnecessary

    Task-Oriented orInitiating StructureLeader Behavior isUnnecessary

    Of the Subordinate

    1. Ability, experience, training, knowledge X

    2. Need for Independence X X

    3. Professional orientation X X

    4. Indifference toward organizational rewards X X

    Of the Task

    5. Unambiguous and Routine X

    6. Methodically invariant X

    7. Provides its own feedback concerning

    accomplishment X

    8. Intrinsically satisfying. X

    Substitutes for Leadership (cont)

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    Characteristic

    Relationship-Oriented orConsiderate

    LeaderBehavior isUnnecessary

    Task-Oriented orInitiating StructureLeader Behavior is

    Unnecessary

    Of the Organization

    9. Formalization (explicit plans, goals, and areas

    of responsibility)

    X

    10. Inflexibility (rigid, unbending rules and

    procedures)

    X

    11. Highly specified and active advisory and staff

    functions

    X

    12. Closely knit, cohesive work groups X X

    13. Organizational rewards not with the leaders

    control

    X X

    14. Spatial distance between superior and

    subordinate

    X X

    Substitutes for Leadership (cont)

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    Servant & super leadership theory

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    Servant and Superleadership

    Servant Leadership represents a philosophy inwhich leaders focus on increased service toothers rather than to oneself.

    A superleader is someone who leads others tolead themselves by developing employees self-management skills.

    Superleadersattempt to increase employees

    feelings of personal control and intrinsicmotivation.

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    Characteristics of the Servant-Leader

    1. Listening Servant-leaders focus on listening toidentify and clarify the needs and desires ofa group.

    2. Empathy Servant-leaders try to empathize withothers feelings and emotion. An individuals

    good intentions are assumed even when heor she performs poorly.

    3. Healing Servant-leaders strive to make themselvesand others whole in the face of failure orsuffering.

    4. Awareness Servant-leaders are very self-aware or theirstrengths and limitations.

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    Characteristics of the Servant-Leader (continued)

    5. Persuasion Servant-leaders rely more on persuasionthan positional authority when makingdecisions and trying to influence others.

    6. Conceptualization Servant-leaders take the time and effort

    to develop broader based conceptualthinking. Servant-leaders seek anappropriate balance between a short-term, day-to-day focus and a long-term,conceptual orientation.

    7. Foresight Servant-leaders have the ability to foreseefuture outcomes associated with a currentcourse of action or situation.

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    Characteristics of the Servant-Leader (continued)

    8. Stewardship Servant-leaders assume that they arestewards of the people and resources theymanage.

    9. Commitment to Servant-leaders are committed to people

    the growth of beyond their immediate work role. Theypeople commit to fostering an environment that

    encourages personal, professional, andspiritual growth.

    10. Building Servant-leaders strive to create a sense ofCommunity community both within and outside the

    work organization.

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    Continuum theory

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    Motivation at Work

    Content & Process theories

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    Motivation

    The force which drives behaviour(pp.48)

    DIRECTION - i.e. what a person is trying to do

    EFFORT - how hard a person is trying

    PERSISTENCE - i.e. how long a person

    continues trying

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    Theories of motivation

    Content theories (pp.49)Two-factor theory ( Hersberg): intrinsic and extrinsic

    Types of needs: classification of needs: deficiency versus growth

    Hierarchy of needs (e.g. Maslow): ordering of need by relative

    priority

    Process theoriesExpectancy theory (Vroom; Porter & Lawler): : a rational estimate of

    the likely result of their behaviour

    Goal theory ( Locke) Equity theory ( Adams)

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    Content Theories

    1.Hierarchy of Needs Theory

    Abraham Maslow(pp.56)

    There is a hierarchy of 5 needs---physiological,

    safety,social,esteem,& self-actualization---and as

    each need is sequentially satisfied,the next needbecomes dominant

    review

    :1.intuitively logical,ease of understanding,receiving wide recognition, particularly among

    practicing managers. 2.little empirical support

    Maslow's Hierarchy of Needs

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    1. Biological and Physiological needs - air, food, drink,

    warmth, sleep, etc.

    2. Safety needs - protection from elements, security, order,

    law, limits, stability, etc.

    3. Belongingness and Love needs - work group, family,affection, relationships, etc.

    4. Esteem needs - self-esteem, achievement, mastery,

    independence, status, dominance, prestige, managerialresponsibility, etc.

    5. Self-Actualization needs - realizing personal potential,

    self-fulfillment, seeking personal growth and peak

    experiences.

    Maslow s Hierarchy of Needs

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    Content Theories

    2. ERG theory (Alderfer, pp.58)

    There are three groups of core needs: existence,relatedness and growth

    Difference:(1) more than one need may be operative atthe same time,(2) if the gratification of a higher levelneeds is stifled, the desire to satisfy a lower level needincreases

    Maslow: a rigid step like progression. ERG:contains afrustration-regression dimension

    Several studies have supported the ERG theory:nativesof Spain & Japan place social needs before their

    physiological requirements

    C t t Th

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    48

    Content Theory

    3.McClellands Acquired Needs Theory

    Acquired needs theory. Developed by David McClelland.

    Three needs achievement, affiliation, and

    power are acquired over time, as a result ofexperiences.

    Managers should learn to identify these needsand then create work environments that are

    responsive to them.

    Content Theory

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    49

    Content Theory

    3.McClellands Acquired Needs Theory

    Need for achievement. The desire to do something better or more

    efficiently, to solve problems, or to master

    complex tasks. High need for achievement people:

    Prefer individual responsibilities.

    Prefer challenging goals.

    Prefer performance feedback.

    Content Theory

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    50

    Content Theory

    3.McClellands Acquired Needs Theory

    Need for affiliation.

    The desire to establish and maintain friendly and

    warm relations with others. High need for affiliation people:

    Are drawn to interpersonal relationships.

    Seek opportunities for communication.

    Content Theory

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    Content Theory

    3.McClellands Acquired Needs Theory

    Need for power.

    The desire to control others, to influence their

    behavior, or to be responsible for others.

    High need for for power people:

    Seek influence over others.

    Like attention.

    Like recognition.

    Content Theory

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    Content Theory

    3.McClellands Acquired Needs Theory

    Research evidence on acquired needs theory.

    Identification of the need profiles that are

    required for success in different types of jobs.

    People can be trained to develop the need for

    achievement, particularly in developing nations.

    Content Theories

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    Content Theories

    4. Motivation-Hygiene Theory

    Developed by Frederick Herzberg.

    Also known as Two Factor theory.

    Portrays two different factors hygiene factors

    and motivator factors as the primary causes

    of job dissatisfaction and job satisfaction.

    Content Theories

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    Content Theories

    4. Motivation-Hygiene Theory

    Hygiene factors. (Mostly Extrinsic)

    Sources of job dissatisfaction.

    Associated with the job context or work setting.

    Improving hygiene factors prevent people from

    being dissatisfied but do not contribute to

    satisfaction.

    Content Theories

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    Content Theories

    4. Motivation-Hygiene Theory

    Motivator factors. (Mostly Intrinsic) Sources of job satisfaction.

    Associated with the job content.

    Building motivator factors into the job enablespeople to be satisfied.

    Absence of motivator factors in the job results inlow satisfaction, low motivation, and low

    performance.

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    Content Theories

    4. Motivation-Hygiene Theory

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    Not specific about what behaviours and rewards

    satisfy which needs.

    Neglect the impact of the social context on

    peoples interpretation of their needs.

    People do not necessarily strive to move up the

    hierarchy - at least, not through their work.

    How to define needs?

    Problems with Content Theories

    P Th i

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    Process Theories

    1. Vrooms Expectancy Theory(1964) pp.51

    Motivation ( M)=Expectation (E) x Valence

    Where: Expectancy - If I tried would I be able to

    perform the action?

    Valence - How much do I value those

    outcomes?

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    Process Theories

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    Process Theories

    2. Goal-setting Theory (Locke,pp.51)

    A goal is a target level of performanceIf a goal is: difficult

    specific

    And if a person: accepts the goal

    feels committed to it

    gets feedback on their progress

    Then their performance improves because:

    their behaviour is focused

    they try hard

    they keep trying

    they develop strategies

    SLIDE 9 19

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    SLIDE 9.19

    S li i i G l

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    Some live issues in Goal-

    Setting How to enhance goal commitment (participative?)

    Who defines challenging?

    Conflict between goalsIndividual v. group

    Competing personal goals

    Goals set Vs dynamic environment

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    Process theories3.Equity theory (Adams, 1963, pp.65)

    Individuals compare their job inputs & outcomes with

    those of others & then respond so as to eliminate any

    inequities

    Minor qualifications:

    1. people have a great deal more tolerance of

    overpayment inequities than of underpayment

    inequities.2. not all people are equity sensitive,such as benevolent

    types

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    Process theory3.Equity theory

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    Motivation and Job Design

    Hackman and Oldham (1980, pp.73)

    Motivation through design of work.

    Five Core Job Dimensions

    1. Skill Variety

    2. Task Identity

    3. Task Significance

    4. Autonomy

    5. Feedback

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    S h t d ll th th i dd t ?

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    Sowhat do all these theories add up to?

    1. Successful work performance can arise from manydifferent needs/motives.

    2. People need to believe they can perform effectively if

    they try.

    3. The rewards for good performance should actually be

    desired by the people concerned.

    4. What constitutes good performance should be clearly

    defined.

    5. People need feedback on their performance.

    6. Peoples values and identity matter.

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    Reference

    Stephen Covey, 7 habits of highly effective people,Ist edition.

    Ronald D. Snee, Develop leadership skills, Tunnell

    Consulting, Roanoke, VA, 2002. Julian Lapiton, Principles of leadership and

    management, IRRI,web article-ppts.

    Doan Xuan Huy Minh, Lecture on leadership,

    motivation & problem solving.

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    Any questions..!!!!!!!