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- 1. Unit 2.3Communication and professionalrelationships with children, youngpeople and adults
2. Outcome OneKnow how to interact with and respond tochildren and young people. 3. 1.1. Describe how to establish respectful, professionalrelationships with children and young people.In pairs/groups, what do you do to establish arespectful, professional relationship? 4. 1.2. Describe with examples how to behaveappropriately for a child or young persons stage ofdevelopment.What are the stages of development?In pairs/groups, how would you behave foreach one of these? 5. 1.3. Describe how to deal with disagreementsbetween children and young people.Take a moment to think of a time where you have dealtwith a disagreement. How did you deal with it? Didyou feel it was effective? What may you have changed?When dealing with a disagreement what do you needto do first? 6. 1.4. Describe how own behaviour could: promote effective interactions with children and young people impact negatively on interactions with children and youngpeople.How would you own behaviour promote effectiveinteractions?How would you own behaviour impact negatively oninteractions? 7. Outcome TwoKnow how to interact with and respond toadults. 8. 2.1. Describe how to establish respectful,professional relationships with adults.Take five minutes to note down what adults you mayestablish a professional relationship with at yoursetting?The support you may be required to give may be onseveral levels - PIPEPracticalInformativeProfessionalEmotional 9. 2.2. Describe the importance of adultrelationships as role models for children andyoung people.Why is it important to be a role model ?How do you go about this? 10. Outcome ThreeKnow how to communicate with children, youngpeople and adults. 11. 3.1. Describe how communication with children andyoung people differs across different age ranges andstages of development.In pairs/groups take five minutes to look at thedifferent age ranges and stages of children andyoung people that you may experience?What are the methods of communication thatyou may use and differentiate? 12. 3.2. Describe the main differences betweencommunicating with adults and communicatingwith children and young people.Quick fire what main differences can you thinkof?What should you always be?What should you always show? 13. 3.3. Identify examples of communicationdifficulties that may exist.Values and Ideas 14. 3.4. Describe how to adapt communication tomeet different communication needs.In groups, what different communication needshave you experienced or know of?How would you adapt the way in which youcommunicate to accommodate these? 15. 3.5. Describe how to deal with disagreements between: the practitioner and children and young people the practitioner and other adults.Why do children argue?Do you have any experience of disagreements betweenchildren/young people?What experience do you have of disagreementsbetween adults? 16. Outcome FourKnow about current legislation, policies andprocedures for confidentiality and sharinginformation, including data protection. 17. 4.1. Identify relevant legal requirements andprocedures covering confidentiality, data protectionand the disclosure of information.In groups discuss what legal requirements andprocedures you are aware of for;ConfidentialityData ProtectionDisclosure of information 18. 4.2. Describe the importance of reassuring children,young people and adults of the confidentiality ofshared information and the limits of this.Can you give examples of why it is important toreassure people of confidentiality?When and for what reason would there be alimit to this? 19. 4.3. Identify the kinds of situations whenconfidentiality protocols must be breached.In what kind of situations should confidentialitybe breached?