Clients Matter, Services Don't - Mike Amundsen's talk from QCon New York 2014
Unit 2 What's the matter, Mike Unit 2 What's the matter, Mike Lesson 1.
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Transcript of Unit 2 What's the matter, Mike Unit 2 What's the matter, Mike Lesson 1.
Let’s chantLet’s chant
SummarySummaryListeningListening
Let’s act
A hard trip Let’s learn
Let’s play
How are you feeling?
Fine. How are you?
I have a headache.
I have the flu.
How are you feeling?
Fine. How are you?
I’m feeling better.
I’m as good as new.
A hard trip in the desertA hard trip in the desert
The robot is tired. The straw man has
a headache ….
What’s the matter with them?
The dog has a sore throat.
The monkey's leg hurts.
The rabbit has a toothache.
Let's learnLet's learnhave a sore throat
have a feverhurt
have a cold
have a toothache
have a headache
Listen and tick or cross(( 11 )) Teacher (woman):Teacher (woman): What’s the matter, Mike? What’s the matter, Mike? Mike:Mike: I feel sick. I have a cold. I feel sick. I have a cold.(( 22 ) ) Mike:Mike: What’s the matter, Chen What’s the matter, Chen Jie?Jie? Chen:Chen: I have a fever. I feel cold. I have a fever. I feel cold.(( 33 ) ) Sarah:Sarah: How are you, Wu Yifan? How are you, Wu Yifan? Wu:Wu: I don’t feel well. I don’t feel well. Sarah:Sarah: What’s the matter? What’s the matter? Wu:Wu: My arm hurts. My arm hurts.(( 44 ) ) Liu Yun:Liu Yun: Are you OK, Amy? Are you OK, Amy? Amy:Amy: No. I have a headache. No. I have a headache.(( 55 ) ) Teacher(man):Teacher(man): Are you better today? Are you better today? Zhang Peng:Zhang Peng: No. I have a toothache. No. I have a toothache.(( 66 ) ) Dad:Dad: What’s the matter, John? What’s the matter, John? John:John: I have a sore throat. I have a sore throat.
Summary• Matter,matter,what’s the matter?• Headache,headache,I have a headache.• Matter,matter,what’s the matter?• Toothache,toothache,I have a toothache.• Matter,matter,what’s the matter?• Sore throat,sore throat,I have a sore throat. • Matter,matter,what’s the matter?• Fever,fever,I have a fever.• Matter,matter,what’s the matter?• Cold,cold,I have a cold.• Matter,matter,what’s the matter?• Hurt,hurt,my leg hurts.