UNIT 1 – Communicating in the IT IndustryTASK 1 (P2&P3)

Non-technical user guideBy Betsy Witney

Setting up an e-mail account - Technical

go onto the website and click on create an account

Write in: 1. Your name 2. Choose your

username 3. Create a password 4. Confirm that

password 5. Enter your birthday 6. Enter your gender 7. Add mobile number8. Prove your not a

robot by entering the code

9. Add location 10. Tick terms and

conditions 11. Then click next step

Then because you added your mobile number hey will send you a verification ode when you get it enter th verification code into the box and click confirm

And the welcome page will show up

Creating a mailing list – Technical

Click on gmail Then select new contact

Then give a name to your new contact group and click ok

Then your contact group is complete

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Reading e-mails – Non Technical

To read e-mails click on INBOX

Then click on the e-mail you want to read

Then you can read the e-mail and reply

Adding Contacts – Non Technical Click on Gmail

Click on contacts

Fill in the new contacts details and then click ADD.

Sending an e-mail – Non Technical

To send an email log into your account and click on compose

Type in the email of the person you want to receive the message

Add the subject of the message

Write your message here

Then click send to send the message

Staying safe- non technical

• Do not open attachments if you don’t recognise what it is.

• Use a firewall and anti viruses software and anti spyware

• Keep your system up to date • don’t reply to spam mail or open it • Always log out of your account • Don’t give your password out to people • Change your password at least once a month