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Transcript of UNIQA Insurance Group AG - krakauer.at€¦ · Economic Capital Ratio (%) Operating Return on...
1. Highlights
2. Economic Capital and Embedded Value 2016
3. Strategic initiatives
4. 9M17 results
5. Appendix
UNIQA Investor Relations 2
UNIQA at a glance
Key financials EURm
Diversification by regions and products (GWP(b)(c) FY16)
UNIQA’s geographical footprint
2012(a) 2013 2014 2015 2016(e)
Gross written premiums(b) 5,543 5,886 6,064 6,325 5,048
Premiums earned
(retained)(b) 5,274 5,641 5,839 6,102 4,443
Profit on ordinary activities
(adjusted for one-off
items)(a)
204 308 378 423 225
Consolidated net profit 127 285 290 331 148
Combined ratio (net) (P&C) 101.3% 99.8% 99.6% 97.8% 98.1%
Return on Equity(d) 8.7% 11.9% 9.9% 10.9% 4.7%
UNIQA Austria
UNIQA International
28%
72% 20%
50%
Life
P&C
Health
30%
(a) Excluding Mannheimer Group in 2012 (b) Including savings portion of premiums from unit- and index-linked life insurance,
(c) Excluding consolidation and UNIQA Reinsurance, (d) adjusted, annualized, (e) UNIQA signed contract to sell Italian operations on Dec 2, therefore FY16 IFRS figures excluding Italy
UNIQA Investor Relations 3
0.98
0.61
0.79
0.48
0.37
9M13 9M14 9M15 9M16 9M17
161%150%
182%
215% 214%
FY13 FY14 FY15 FY16 6M17
14.6%15.6%
17.2%
10.0% 9.4%
FY13 FY14 FY15 FY16 9M17
8.98
10.0010.20 10.34
10.12
FY13 FY14 FY15 FY16 9M17
Key Financial Indicators
UNIQA Investor Relations
Earnings per share (EUR)
Economic Capital Ratio (%)
Operating Return on Equity (%) Book value per share (EUR)
4
Grafik aus Excel Sheet „Share Charts“
EPS: Net Income / 308.2 SI: von Zottl per Mail
RoE von Stefan BvPS: Shareholder‘s equity
/ 308.2
b) Operating ROE = (EBT excl. goodwill amortisation)/(own funds excl. revaluation reserve)
Market leading
position in
Austria
Strategic
bancassurance
partnership
with Raiffeisen
Growth
potential in
CEE
Dividend
capacity
Clearly defined
strategy
UNIQA is very well positioned
UNIQA Investor Relations 5
€
Market leading position in Austria
Market shares in Austria(a) Austria GWP(b) by distribution channel
17.6%
20.9%
Overall
47.0% Health
Life
22.3%
P&C 2
1
2
2
Relatively concentrated insurance market; Top 4 players with almost 70% market share overall; Stable market structure
Positive long-term growth trend for Health; Growing demand for private health care insurance
Strong macroeconomic fundaments; High GDP per capita; Solid public finance
(a) Source: Austrian Insurance Association – based on GWP b) FY 2016 GWP including savings portion from unit- and index-linked life
insurance, excluding single premiums
UNIQA Investor Relations 6
Bank
20%
Direct and others 4%
Brokers and multi agencies
26%
Own employees
and exclusive agencies 50%
~1,700 Own sales force
~ 910 Exclusive agents
Strategic partnership with Raiffeisen banking
group in AT & CEE
Business model based on products tailored to banking requirements, excellent process quality and high
level sales support including sustainable incentive schemes, sales support/training and POS-tools
Austria
Distribution via local Raiffeisen banks through the brand Raiffeisen Versicherung Austria based on new
cooperation agreements since January 2013, recently extended until 2022 with automatic renewal
Highest customer reach through leading retail network with c.2,000 outlets and c.2.8m customers
Raiffeisen Versicherung is an integral part of the Raiffeisen banking group‘s online strategy
CEE
Distribution via Raiffeisen Bank International based on strengthened strategic preferred partnership for
CEE countries since June 2013
Raiffeisen Bank International with ~2,700 outlets and c.14.5m customers in CEE. Top 5 market position in
10 countries
UNIQA Investor Relations 7
Secular and profitable growth opportunity in CEE
Broad CEE platform with 15 core markets
Central Europe (CE)
Clients: 3.0m
GWP: EUR 866m
Share of GWP: 63.5%
Eastern Europe (EE)
Clients: 0.8m
GWP: EUR 165m
Share of GWP: 12.1%
South Eastern Europe (SEE)
Clients: 2.0m
GWP: EUR 275m
Share of GWP: 20.2%
Russia
Clients: 0.2m
GWP: EUR 58m
Share of GWP: 4.2%
Source: Company information
Austria in 1955 – 1972
Austria in
1977 – 1984
Insurance density
8
461414
338300276
1461291111031019469463928
DE HR BG ME
2.174
1.955
HU AT
6.640
CH IT
2.581
2.371
EU CZ SK PL RU RO RS BA MK KS AL UA
Annual insurance spending p.c. in EURO, Bosnia excluding Republika Srpska EU, DE, IT, CH: figures FY 2015;: HU, BG, RS, MK, UA, RO: figures FC from Q3 2016
Source: Regional Supervisory Authorities & Associations
UNIQA Investor Relations
Free surplus generation covering progressive
dividend policy
UNIQA Investor Relations 9
23 13 93
191 128
-9 35
46
63
43
14 48
139
254
171
-100
0
100
200
300
400
2012 2013 2014 2015 2016
Health & Life P&C
Less capital intensive new
business in life (reduction of
guarantees)
Reduction in one-off
commission payments
In-force measures to push
transfer from VIF
Improving combined ratio will
contribute higher free surplus
generation from P&C business
in the future
Life and health free surplus generation
Surplus in €M
Dividend payment
In €M
110 120 130 140 150
0
50
100
150
200
2012 2013 2014 2015 2016
Targeted financial results
UNIQA will be able to ensure attractive
financial results
UNIQA Investor Relations 11
“Each year
increasing
DPS” in 2016–2020
<95% in 2020
COR
>170% from 2016
ECR
2% p.a.
GWP
<24% in 2020
NCR2
Net cost reduction and Combined Ratio improvement will provide attractive returns
on key initiatives
13.5%
operating ROE1
average in 2017–2020
Key initiatives 2016–2020 Operating KPIs
1: Operating ROE = (EBT excl. goodwill amortisation)/(own funds excl. revaluation reserve); 2: Net cost ratio – changed target after
sale of Italian operations
UNIQA Investor Relations 12
Investments assigned to initiatives
Significant investments to advance UNIQA’s
business model started in 2016
56% 23%
21%
Core IT
Digitisation
Operational
Excellence
Investments 2016-2020
Σ € 330M
2016–2020 2021–2025
Total
Investment Thereof
Expensed
Total
Investment Thereof
Expensed
Operational
Excellence € 70M € 60M - -
Digitisation € 75M € 65M - -
Core IT € 185M € 115M € 150M–
200M € 100M–
115M
Sum total € 330M € 240M € 150M–
200M
€ 100M–
115M
First year of capital expenditure program 2016: EUR 55m through P&L
Capital expenditure program in 9M17: EUR 25m through P&L
1. Highlights
2. Economic Capital and Embedded Value 2016
3. Strategic initiatives
4. 9M17 results
5. Appendix
UNIQA Investor Relations 13
Very solid capital position as strong basement
14
2017 Q2
2,640
5,658
2017 Q1
2,575
5,596
Economic Capital Requirement Own Funds
In EUR mn
ECR-ratio 217% 214%
Economic capital position
2017 Q2
2,608
5,575
2017 Q1
2,658
5,439 In EUR mn
SCR-ratio 205% 214%
Regulatory SII capital position
Solvency Capital Requirement Own Funds
ECR SCR
Internal Model Yes, P&C business No
Sovereign Risk charge Yes (full loading) No
Volatility Adjustments Yes (static) Yes (static)
Transitionals1 No No
Matching Adjustment No No
Measures used
1 Applies to major transitionals on interest rate or technical provision
100
110
120
130
140
150
160
170
180
190
200
210
220215%
150%
Q2 2017
214%
214%
Q1 2017
205%
217%
2016 2014
202%
182%
2015
155%
161% 153%
2013
194%
2012
103%
Development of ECR-ratio
SCR ratio
ECR ratio
Diverging movements between regulatory SCR and ECR comes from
first time exclusion of Italian business units in the regulatory SCR
calculation (ECR already recognised the sale since Q4/2016)
UNIQA Investor Relations
Group ECR Results Details on Economic Capital Ratio
31%
25%
44% 8%
77%
2% 8%
5% 13%
12%
7% 64%
4%
Non-Life
Health SLT
Life
CEE
WEM
AT
EEM
SEM Non-Life underwriting
Life underwriting
Default risk
Market risk
Health SLT / CAT
15
5.382
Tier 1 unrestr.
82,7%
Tier 2
17,3%
Tier 3
0,1%
ECR
2.509
OpRisk
162
Tax Adj.
462
Basic
ECR
2.809
Diversi-
fication
856
Counter-
party
default
258
Health
CAT
& SLT
153
Non-life
under-
writing
(PIM)
471
Life
under-
writing
448
Market
risk
2.335
+115%
Own
funds
177
-348
-32
32
-349
59
-40
17
-33 -12
-340
ECR strongly reduced
Reduction in almost all risk modules,
driven by sale of Italian business
Strongest reduction in Market Risk
due to risk charge on government
bonds
Improved diversification effect
Eligible own funds further increased
Strong operating earnings in Life and
Health more than compensate for
reduction of EUR 250mn in Tier1
restricted capital and negative
economic variance from lower interest
rates
ECR split by LoB ECR split by Region1 ECR split by Risk Module
Change vs. 2015
1 Region WEM includes internal risk transfer to UNIQA Re and business in Liechtenstein
ECR development by Risk Module In EUR mn
UNIQA Investor Relations
16
Management Summary Free Surplus (MCEV) and Capital (ECR) Generation 2016
57
23
36
5776
86
33
5252
59
NB-Strain
56
Release of
Required Capital
58
1
Transfer from
VIF to FS
143
Net FS
Generation,
after AT merger
/ IT sale
128
AT merger
/ IT sale
19
Net FS
Generation,
before AT
merger / IT sale
109
NB-RC
36
0
MCEV Free Surplus Generation 2016 in EUR mn
FS Generation
Lower Free Surplus
Generation in 2016 than in
prior year due to lower
release of required capital
Transfer from VIF improved
(2015: EUR 134mn)
Capital Generation
Overall Capital generation
amounts to EUR 578mn,
strongly driven by operating
earnings
Negative economic earnings
driven by lower interest rates,
almost compensated by
positive performance on non-
fixed income instruments
Additional free surplus
generated by ECR reduction
of EUR 348mn mainly driven
by sales of Italian business
Life
Health
ECR Capital Generation 2016 in EUR mn
578151
250
5,382
Own Funds 2016 Capital Generation Own Funds 2015
5,205
Foreseeable Dividend Payback Tier
1 restricted
UNIQA Investor Relations
Moderate sensitivities despite no dynamic VA
17
Impact of sensitivities on ECR-ratio
215% 135%
203% No VA
UFR -100bps 200%
Credit spread +100bps
Earth quake 213%
Equity -30%
176%
FX -10% 209%
FX +10% 220%
206%
Interest rates -50 bps 198%
Interest rates +50 bps 230%
Base Value 215%
Change in ECR-ratio
∆ to base
value
+15%-p
-16%-p
-8%-p
+5%-p
-5%-p
-39%-p
-2%-p
-15%-p
-12%-p
Interest rate sensitivities: stress applied to non negative, liquid part of the curve only, extrapolation to UFR 4.2%
Equity sensitivity: a general decrease of 30% in the value of all equities.
Currency sensitivities: a rise/fall of exchange rates by 10% uniformly across all currencies.
Credit spread sensitivity: a widening of credit spreads by 100bps, no dynamic increase of volatility adjustment assumed.
Nat-Cat sensitivity: assumed earthquake with epicentre in Austria and return period of 250 years.
UFR sensitivity: UFR set to 3.2%. Estimated impact on ECR quota with UFR set to 4.05%: -2%-p and with UFR set to 3.65%: -8%-p
No VA sensitivity: yield curve without volatility adjustment.
UNIQA Investor Relations
UNIQA follows a clear steering approach
UNIQA Investor Relations 18
Execute re-capitalisation
if required
Solvency steering rules
Consider returning capital
to shareholders
Min.
Max.
ECR
100%
135%
155%
170%
190%
Solid capital base as
prerequisite in current
market – ECR target set
at 170%
Clearly defined risk
ambition and shareholder
promise
Strict management of
capital adequacy across
all levels of the
organisation
Regulatory
Plan
Recovery
Opportunity
Consider/apply measures
to de-risk Caution
Target
Group Embedded Value Results
GEV changed by +7.3% to EUR 5,068mn
Value increase mainly driven by increases in the value of in-force business
Lower Life & Health MCEV due to the sale of the Italian business and the reallocation of participations from covered to non-covered
business in Austria
Increase in VIF is mainly driven by development in Austria due to lower mortality assumptions for the Term life business as well as
lower claims ratio and updated lapse assumptions for the health business
Return on GEV amounts to EUR 441mn or 9.6%
19
941
Group
Embeded
Value
5,068
P&C ANAV
1,993
Life & Health
MCEV
3,075
Value of
in-force
2,107
Adjusted Net
Asset Value
27
(456)
539260 343
(197)
Group Embedded Value 2016
+7.3%
MCEV Performance
194
214
441
128
Life&Health
Free Surplus Generation
Return on GEV
2016 2015
In EUR mn
5.3%
9.6%
Change vs 2015 ** As % of adjusted opening GEV or opening L&H MCEV
as a %*
8.1%
4.3%
In EUR mn
UNIQA Investor Relations
Group Embedded Value New Business Value
Positive development in Austria from lower mortality assumptions for the Term life business and further development of the capital
efficient product approach
Lower PVNBP compared to 2015 due to sale of the Italian business
20
New Business Value Present Value of NB Premiums
2016 2,156
2015 3,032
Single Premium Recurring Premium
2,018
1,139
137
1,893
93
73
2016
2015
In EUR mn In EUR mn
Split by region
+2.4%
+4.3%
NBM NBV
PVNBP split by LoB
41%
12% 3%
17%
26%
Unit linked Health
Term
Guaranteed savings & annuities
Capital efficient products
** Excludes Italy
* *
New Business Margin As a % of PVNBP
2016 2015
Austria CEE Total Austria CEE Italy Total
NBV 75 17 93 38 16 19 73
PVNBP 1,834 322 2,156 1,825 272 936 3,032
% of
PVNBP 4.1% 5.4% 4.3% 2.1% 6.0% 2.0% 2.4%
In EUR mn
UNIQA Investor Relations
First success reflected in reduced loss ratio in 2016
23
4% p.a. GWP
growth in 2016–
2020 ~2% GWP growth
in Austria
Portfolio
management
Claims
management
Pricing
retail/SME
Corporate
business
Product
innovation
Anti
fraud
<95% COR
6-7% GWP growth
in CEE
~28% NCR
P&C 2016–2020
“Further increase P&C profitability
and ensure differentiated growth”
Targets 2020
UNIQA Investor Relations
97.1%
31.2%
3.7%
6.3%
9M17
5.7%
New traditional product reduces capital intensity
UNIQA Investor Relations 24
Modular product incl. biometric options
Higher flexibility for customers (e.g.
surrender values)
Clear and transparent in the interest of
consumer protection
Our new traditional product Product details
Customer
Benefit
Based on a traditional concept
Guarantee on savings portion of the
premium, 0% interest rate guarantee
Reduced cost base incl. commission
Terminal bonus distributed at maturity
of the contract
Technical
Details
Guarantees in portfolio will decrease significantly
UNIQA Investor Relations 25
Austria: Actuarial reserve fund by guarantees Development until 2020
Reserve fund in €BN
2.6
2.4
2.2
2.0
12
8
4
0
2020 2019 2018 2017 2016 2015 2014
1.00–1.50% 2.25–2.5%
2.75–3.00% 0% 1.75–2.00%
>3.00%
Average guarantee
Av. guarantee in % Reduction of actuarial
reserve funds from
€ 10.9BN to € 8.6BN
mainly due to
‒ Stop of prolongations
‒ Product strategy shift
Maturing1 of 38% of
reserves with ≥3%
guaranteed interest
Average guarantees to
drop to 2.20% in 2020
1: Or other forms of termination
Successful new business will be visible in NBV
UNIQA Investor Relations 26
€ 30M–35M p.a. new business value
Targets 2020
Management
rules
Inforce
business
New
business
50–70 bps margin on reserves1
€ 2.6BN2 GWP
16%2 NCR
Life 2016–2020
“Reduce capital requirements
and increase profitability”
1: Definition of margin on reserves: annualised operating result divided by average technical reserves 2: Still including Italy
9M17
€ 1.2BN
28bps
20.0%
Profitable growth demonstrated over the last decade
UNIQA Investor Relations 27
1,000
500
CAGR +2.8%
998 878 846 820
961 938 909 832 799 781 765 742 717
2011 2007 2005 2003 2009 2015 2013
Profitable growth (Group figures)
0
5
103
2
1
2.8 2.7 2.6 2.5 3.0 2.8 2.6 2.5 2.3 2.2 2.1
1.5
2011
1.4
2007 2013 2015 2009 2005 2003
GWP in €M
Tech. reserves in €BN Margin on
reserves in %
Long-term profitability
supported by Austrian
market specifics:
Ability to adjust
premiums based
on cost
development
Agreed prices for
health services
through joint nego-
tiations with health-
care providers
Continuously low
lapse rate
Stable cash contri-
butor to the Group
3.8 4.0 4.1 4.6 3.3 3.3 3.2 3.1 3.2 3.1 3.0 2.9 3.1
0
3
6
2007
2013 2015
2009
2003 2005
2011
Lapse rate in %
1
1: Accounting change regarding Swiss Group contract with CERN (TPA)
Sustainable earnings and cash flow contribution
expected to continue
UNIQA Investor Relations 28
Brand Sales
Value proposition Health value chain
integration
2.5–3% p.a. GWP growth 2016–2020
350–450 bps margin on reserves1
€ 25M–30M new business value
14% NCR
Targets 2020
Health 2016–2020
“Remain market leader in profitable
health business”
“Sustainable cash flow generation”
1: Definition of margin on reserves: annualised operating result divided by average technical reserves
9M17
3.7%
397bps
15.2%
Standardization of products and
processes
Centralization of back office
functions: Planned reduction in AT
from 2,800 to 2,500 until 2020
Near shoring in Nitra (SK)
As a result, sales functions are
able to increase their focus on
client coverage and servicing
Group architecture for products
and processes enables efficient IT
core implementation
UNIQA Investor Relations 29
Schematic TOM target picture
OE
1
OE
2
Products Processes IT System
Products Processes IT System
Gro
up Products Processes IT System
As-I
s
TOM (UAT): Improve efficiency relentlessly
Products Processes IT System
Ta
rge
t
Group
Standard
OE 1 specific
OE 2 specific
Group
Standard
OE 1
specific
OE 2
specific
OE 1 specific
OE 2 specific
Group
Layer
Core
30
Functional scope of UIP
Core IT: Modernization of core and cross systems
Regional scope of UIP
• All Core Systems are in scope
• All relevant cross systems in scope (Partner
Management, Commission, Collection and
Disbursement)
• All big UNIQA countries are covered
• Focus on countries with high need for action
• Further rollouts to other countries possible
• Currently not in scope Further
countries
• Starting with unit-linked life
product for Bancassurance in AT
• Stepwise implementation for rest
of Life, P&C, Health insurance
• Interim solution for big markets
• Migration to UIP Platform after AT
has finished
• Earlier Migration in case of urgent
business need
PL
RO
HU
CZ
SK
AT
UNIQA Investor Relations
31
Roadmap to new UNIQA Insurance Platform
Platform for further development of core
business
Modern product portfolio
Next level of efficiency
Seize market trends
Changed customer expectations
New distribution models
Digitalization
Data analytics
(1) Replacement of end-of-life systems
e.g. systems which require skills no longer
available on the job market
(2) Getting again in control of the overly
complex system landscape
16 programming languages
Variety and quality of applications
(3) Strengthening security in operations
Roadmap and major milestones of UIP
Start rollout in
remaining UI
countries
P&C in
2 countries
Start
Implemen-
tation
Go-live
Life AT Finalization UI
2029 2026 2022 2021 2018 2018
Finalization AT
UNIQA Investor Relations
UNIQA strives to become one of the leading digital
insurers in Austria and CEE
UNIQA Investor Relations
Sa
les
incre
ase
E
xte
rna
l fo
cu
s
Digital
Customer
Digital
Insurer
Dig
ital
Op
era
tions
Internal focus Cost
reduction
Digitise
customer
experience
Digitise
operations
Our digital path1
Foster UNIQA’s innovation culture
Sequentially build up capabilities to
digitise
‒ Customer experience
‒ Operations
Enhancement of analytical abilities as a
foundation
Accompanied by conscious investments
in “digital bets”
Ambition reflected in new organisational
set-up
Enhance digital
capabilities
and analytics
!
32
Investments of € 75M agreed for UNIQA’s digital transformation until 2020
1: Based on Accenture’s digital framework
1. Highlights
2. Economic Capital and Embedded Value 2016
3. Strategic initiatives
4. 9M17 results
5. Appendix
UNIQA Investor Relations 33
EURm 9M16 9M17 %
Gross premiums written(a) 3,812.3 4,043.9 6.1%
Premiums earned (retained) 3,332.4 3,473.0 4.2%
Net investment income 419.4 393.6 -6.2%
Insurance benefits 2,582.1 2,659.0 3.0%
Operating expenses (net) 934.5 942.7 0.9%
thereof admin costs 290.1 297.2 2.4%
Insurance technical result 57.8 97.9 69.4%
Earnings before taxes 148.9 181.4 21.8%
Consolidated profit 148.8 114.4 -23.1%
Cost ratio group (net) 26.0% 24.5% -1.5pp
Combined ratio P&C (net) 98.3% 97.1% -1.2pp
Investment yield(b) 2.7% 2.6% -0.1pp
Snapshot 9M17
UNIQA Investor Relations
(a) Including savings portion of premiums from unit- and index-linked life insurance
(b) Definition investment yield: annualized investment result divided by average total investments excluding self-used land and buildings.
34
Growth above expectations in
CEE (P&C and single-Life) and AT
(P&C and Health)
Despite increasing local NatCats
EBT increased on improved
insurance technical result &
reduced financing costs despite
lower investment result
Improved COR despite weather
related losses
Impairment on fixed income
securities and FX losses only
partially compensated by
harvesting
Costs well under control
Grafik aus Excel Sheet „Overview“
1,938 2,048
755784
1,0031,005
1172073,812
4,044
6.1%
9M16 9M17
2,419 2,419 2,439 2,518
903 926 964 1,004
1,559 1,405 1,367 1,357
241 275 441 169
5,122 5,0265,211
5,048
-3.1%
2013 2014 2015 2016
Continued growth above expectations
in all business lines
UNIQA Investor Relations
Gross written premium(a) per business line EURm
(a) Including savings portion of premiums from unit- and index-linked life insurance 35
Offen?
583 581
816
626 607
250 248
270
253 261
315 354
361
331 313
4052
65
77 641,188
1,236
1,512
1,2871,245
4.8%
3Q16 4Q16 1Q17 2Q17 3Q17
P&C Health Life - recurring Life - single
Robust growth of P&C business (+5.7%) driven by motor and other P&C in AT, corporate business/fronting in Ukraine and
motor in CEE (total P&C AT +3.7%, CEE +6.3%)
Health business continued solid growth (+3.7%)
Life grew 8.3% in 9M17: Strong unit linked single premium business in PL overcompensating expected reduction of
traditional life business in AT
Grafik aus Excel Sheet „Charts “
(Erklärung für dieses Sheet in eigener Doku)
FÜR 2Q16: Jahre raus und
dafür 8 Quartale links rollierend hineinstellen
Cost Ratio decreased to 24.5%
UNIQA Investor Relations 36
160 162 176159 158
4963
5453 45
95
127 100102
94
304
352
331315
297
-2.2%
25.4%28.4%
25.9% 24.1% 23.6%
3Q16 4Q16 1Q17 2Q17 3Q17
Acquisition related expenses Other operating expenses
479493
165 152
290 297
935 943
0.9%
26.0%24.5%
9M16 9M17
Cost ratio
625 614 632 642
221 226 212 228
448361 346
417
1,294
1,200 1,190
1,286
8.1%
26.4%24.8% 23.7%
26.6%
2013 2014 2015 2016
Net commissions (a)
Cost ratio (net) (%), Costs (EURm)
Net commissions and admin expenses increased ytd, but at clearly slower pace than premium volume
Acquisition related expenses further reduced in 3Q17; Mid-term downward trend reflecting strict cost control
Investments of EUR 24.6m in 9M17 (Investments 9M16: EUR 29.6m)
(a) Including changes in DAC (Deferred Acquisition Costs)
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FÜR 2Q16: Jahre raus und
dafür 8 Quartale links rollierend hineinstellen
Kostenquote in rot?
71.1%62.2% 65.9% 64.4% 67.4%
29.7%
35.2% 31.8% 31.5%30.3%
100.8%97.4% 97.7% 95.9% 97.8%
-3.0
3Q16 4Q16 1Q17 2Q17 3Q17
Loss Ratio Expense Ratio
P&C: Underwriting improved –
COR decreased to 97.1%
UNIQA Investor Relations
In 3Q17 increased loss ratio due to increased seasonal weather related losses in AT; 9M17 loss ratio decrerased as a
result of portfolio sanitation both in AT and CEE
Investments decreased slightly to EUR 8.6m in 9M17 (EUR 9.6m in 9M16)
P&C cost ratio flattish compared to 9M16
37
66.9% 65.9%
31.4% 31.2%
98.3% 97.1%
-1.2
9M16 9M17
66.8% 69.0% 67.5% 65.7%
33.6% 30.6% 30.4% 32.4%
100.3% 99.5% 97.9% 98.1%
2013 2014 2015 2016
Combined ratio (net) (%)
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28
-8
27
20
16
-44.7%
3Q16 4Q16 1Q17 2Q17 3Q17
599
594
611
643
630
5.1%
3Q16 4Q16 1Q17 2Q17 3Q17
56
2426
29
22
-61.4%
3Q16 4Q16 1Q17 2Q17 3Q17
P&C: EBT slightly decreased ytd due to one-
off gain on disposal in 3Q16
UNIQA Investor Relations
Strong growth in CEE: Driven by motor business in CZ, SK, HU and non-motor business in UA, RO and CE
Net investment result lower q-o-q due to one-off gain on disposal of Niederösterreichische Versicherung (EUR 37.2m) in
3Q16
Financing costs decreased due to call of subordinated bonds in the amount of EUR 250m at YE16
Insurance technical result increased on better COR in 9M17
Earnings before tax of EUR 62.6m in 9M17; Ytd -4.9% due to one-off gain in 3Q16
Net premiums earned EURm Investment result EURm Earnings before taxes EURm
38
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Health: Strong EBT contribution on improved
underwriting and solid investment result in 3Q17
UNIQA Investor Relations
Cost – benefit ratio (%) Investment result EURm Earnings before taxes EURm
39
85% 81% 83% 87% 82%
15% 20% 18% 15%14%
100% 101% 101% 101%95%
3Q16 4Q16 1Q17 2Q17 3Q17
Benefit Ratio Cost Ratio
23
51
-1
45
36
55.2%
3Q16 4Q16 1Q17 2Q17 3Q17
23
47
-1
4247
102.0%
3Q16 4Q16 1Q17 2Q17 3Q17
Long term growth trend continued; GWP up 3.7% ytd
Improved insurance technical result of EUR 31.6m: Seasonal low in benefits in 3Q17
Investments of EUR 6.4m in 9M17 (EUR 8.4m in 9M16)
Solid investment result and underwriting result above longer term average led to another strong EBT contribution from
Health business of EUR 46.6m in 3Q17
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20,312
16,224 15,97015,803
15,775
31
48
19
11
28
3Q16 4Q16 1Q17 2Q17 3Q17
Margin on Reserves (a)
Life: Decreased earnings before tax reflecting
lower net investment result in 9M17
UNIQA Investor Relations
Reserves of traditional life business in AT on declining trend in line with expectations
Growing top line (+8.3%) driven by single unit-linked business in Poland (EUR 126.3m in 9M17)
Cost ratio improved on growing top-line; Investments of EUR 11.6m in 9M17 (EUR 9.6m in 9M16)
Technical result stable, but lower net investment result led to slightly lower ytd EBT contribution
Reserve (net) EURbn Investment result EURm Earnings before taxes EURm
40
8894
51
84
102
16.5%
3Q16 4Q16 1Q17 2Q17 3Q17
11
37
7
0
24
117.2%
3Q16 4Q16 1Q17 2Q17 3Q17
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(a) Definition margin on reserves: Annualized operating result divided by average technical reserves (b) Excluding Italy
82.1%
6.6%
5.5%
2.1% 3.7%
Bonds Real estate Cash Equities & Alternatives Participations
135
191209
281
218
142
190 182
108
145167 170
76
158 161
1Q
14
2Q
14
3Q
14
4Q
14
1Q
15
2Q
15
3Q
15
4Q
15
1Q
16
2Q
16
3Q
16
4Q
16
1Q
17
2Q
17
3Q
17
UNIQA Investor Relations
Investment Activity
Note: Excluding unit-linked investment income Quarterly figures excluding Italy
Investment income EUR
Investment allocation by asset class
41
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Net investment result of EUR 393.6m in 9M17
(EUR 419.4m in 9M16)
Current income of EUR 377.7m in 9M17 (EUR
391.2m in 9M16)
Contribution from participation in STRABAG:
EUR +15.0m in 9M17 (EUR +3.6m in 9M16)
Realized and unrealized gains of EUR 15.9m in 9M17
(EUR 28.2m in 9M16); Impairments and FX losses
(USD) mitigated by realized and unrealized gains on
equities and fixed income securities
Total assets under management (excluding unit-and
index linked) slightly down compared to YE16
reflecting decreasing traditional life back book in
Austria
Real estate at amortized costs in IFRS balance sheet;
Market value according to external appraisals
significantly above book value
EUR 20.6bn
Dec 16
EUR 20.4bn
Sep 17
80.1%
6.2%
6.5%
3.3%
4.0%
Outlook
UNIQA Investor Relations 42
Overall growth of ~4% in GWP expected for FY17:
P&C growth above 4% driven by both Austria and CEE
Health growth on long term trend of around 3%
Life: Recurring premium business forecasted to slightly decrease in AT.
In CEE UNIQA expects significant growth in life insurance in FY17, driven by the
single premium business in Poland.
Combined Ratio to improve compared to 98.1% in FY16
Net investment result will decrease compared to FY16
Earnings before tax will slightly increase compared to FY16
In line with progressive dividend policy DPS shall increase in FY17
Economic capital ratio will stay above 190% (upper bound of target range)
The outlook assumes that there will not be any extraordinary negative developments and that
major losses caused by natural disasters will remain within the average range in 2017
1. Highlights
2. Economic Capital and Embedded Value 2016
3. Strategic initiatives
4. 9M17 results
5. Appendix
UNIQA Investor Relations 43
UNIQA International – country deep dive
UNIQA Investor Relations 44
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(Erklärung für dieses Sheet in eigener Doku)
in EURm
9M17 % to PY 9M17 % to PY 9M17 % to PY 9M17 % to PY FX adjusted
Western Europe (WE) (b) 25.1 44% 10.2 19% 0.0 35.3 36% 36%
Western Europe (WE) 25.1 44% 10.2 19% 0.0 35.3 36% 36%
Czech Republic 145.2 10% 7.1 8% 32.0 0% 184.3 8% 6%
Hungary 90.0 15% 3.5 21% 63.2 5% 156.8 11% 9%
Poland 194.5 3% 0.4 N/A 149.8 353% 344.7 55% 52%
Slovakia 71.7 10% 0.4 27% 24.4 2% 96.5 8% 8%
Central Europe (CE) 501.4 8% 11.4 17% 269.5 80% 782.3 25% 24%
Romania 66.7 -15% 0.1 -41% 9.1 9% 75.8 -13% -12%
Ukraine 36.8 67% 5.6 15% 11.0 63% 53.4 59% 66%
Eastern Europe (EE) 103.5 3% 5.7 14% 20.1 33% 129.2 7% 9%
Albania 21.3 12% 1.5 -9% 4.2 30% 26.9 13% 10%
Bosnia-Herzegovina 9.8 -2% 0.0 12.0 -1% 21.7 -2% -2%
Bulgaria 21.2 6% 3.5 24.0 8% 48.8 16% 15%
Croatia 30.2 1% 5.8 51% 19.4 -18% 55.4 -4% -5%
Montenegro 7.0 -5% 0.5 -15% 1.4 5% 8.8 -4% -4%
Macedonia 8.6 -3% 0.2 -1% 0.9 16% 9.7 -1% -1%
Serbia 19.2 6% 3.2 -1% 10.4 -4% 32.8 2% 1%
Kosovo 5.8 -9% 1.5 -32% 0.5 -17% 7.8 -15% -15%
Southeastern E. (SEE) 123.0 3% 16.2 39% 72.7 -3% 212.0 3% 2%
Russia 0.5 1690% 2.5 117% 55.9 41% 58.9 45% 26%
Russia (RU) 0.5 1690% 2.5 117% 55.9 41% 58.9 45% 26%
0.0 0.0 0.0 0.0
UNIQA International 753.5 7% 46.0 27% 418.2 50% 1,217.7 20% 18%
GWP(a) Non-life GWP(a) Health GWP(a) Life GWP(a) Total
(a) Including savings portion of premiums from unit- and index-linked life insurance
(b) As of 2017 Switzerland is presented as a banch of Liechtenstein and will not be presented separately in the future
UNIQA International – country deep dive
UNIQA Investor Relations 45
(b)
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in EURm
9M17 9M16 9M17 9M16 9M17 9M16 9M17 9M16 9M17 9M16
Western Europe (WE) (b) 11.3 10.1 -0.6 0.2 135.7% 93.0% 24.2% 26.5% 0.2 1.3
Western Europe (WE) 11.3 10.1 -0.6 0.2 135.7% 93.0% 24.2% 26.5% 0.2 1.3
Czech Republic 121.1 114.1 5.3 5.7 96.0% 97.4% 30.5% 33.8% 10.8 8.3
Hungary 104.1 96.0 3.0 2.9 83.1% 89.1% 23.5% 30.5% 2.1 -0.7
Poland 254.1 127.1 9.1 11.0 97.7% 109.4% 17.7% 33.3% 8.3 6.6
Slovakia 65.6 62.6 3.7 3.0 96.9% 97.2% 36.7% 36.6% 4.6 4.9
Central Europe (CE) 544.9 399.8 21.1 22.6 95.0% 100.9% 23.9% 33.3% 25.8 19.1
Romania 48.7 46.0 2.9 1.9 102.5% 88.3% 46.8% 31.7% -2.6 -2.8
Ukraine 35.3 27.7 3.2 6.3 95.9% 101.5% 53.1% 66.5% 3.7 6.2
Eastern Europe (EE) 84.1 73.8 6.2 8.2 100.3% 92.3% 49.4% 44.8% 1.2 3.3
Albania 22.6 20.6 0.5 0.6 80.8% 62.1% 49.9% 41.7% 1.8 3.9
Bosnia-Herzegovina 19.3 19.1 1.8 1.9 97.2% 100.5% 36.7% 33.4% 0.7 0.5
Bulgaria 37.6 33.1 0.7 1.1 98.4% 115.6% 31.3% 29.1% 1.1 0.5
Croatia 39.1 41.0 10.0 8.3 95.2% 102.9% 38.5% 38.3% 3.4 5.0
Montenegro 7.7 7.5 0.5 0.5 96.4% 101.3% 45.9% 48.7% 0.1 -0.1
Macedonia 8.3 8.1 0.3 0.3 102.9% 99.9% 57.9% 50.0% 0.3 0.5
Serbia 26.6 30.9 0.8 3.7 92.1% 85.8% 37.7% 37.4% 1.0 1.1
Kosovo 7.3 8.2 0.1 0.0 81.0% 102.3% 45.5% 49.7% 0.8 -0.8
Southeastern E. (SEE) 168.4 168.4 14.7 16.4 92.1% 92.8% 39.7% 37.8% 9.2 10.7
Russia 55.7 39.8 8.5 -1.9 16.5% 20.6% 7.2 3.9
Russia (RU) 55.7 39.8 8.5 -1.9 59.0% 24.6% 16.5% 20.6% 7.2 3.9
UI Administration 0.0 0.0 -2.0 -0.2 -13.3 -11.8
UNIQA International 864.3 691.9 47.9 45.2 96.3% 99.2% 30.1% 36.5% 30.3 26.4
Premiums earned (a) Net investment income Combined ratio P&C Cost ratio Earnings before taxes
(a) Including savings portion of premiums from unit- and index-linked life insurance
(b) As of 2017 Switzerland is presented as a banch of Liechtenstein and will not be presented separately in the future
UNIQA International with a strong footprint
to leverage potential in CEE
Insurance penetration
2015(b)
UNIQA GWP CAGR(d)
(2006–15)
UNIQA GWP
(FY2015, EURm)
Austria
Poland
Czech Republic
Hungary
Slovakia
Romania
Ukraine
Croatia
Bulgaria
Serbia
Albania
Bosnia-Herzegovina
Kosovo
Montenegro
Macedonia
Russia
(a) Market position life insurance
(b) Defined as country premiums over GDP
(c) Russia: GWP CAGR 2009-2015
(d) Local currency; local GAAP
Source: UNIQA GWP based on Company information; other based on Supervisory Authorities / Countries, Business Monitor
UNIQA
market share
UNIQA
Rank
189
27
49
12
12
13
32
49
57
88
52
92
113
213
274
3.919
148.5%(c)
13.1%
80.8%
9.7%
10.8%
15.0%
29.0%
3.5%
22.3%
23.9%
5.2%
7.9%
0.9%
7.0%
4.5%
1.5%
7(a)
5
2
1
3
5
8
6
11
2
2
10
5
8
1
5
22.24%
2.92%
8.93%
16.14%
16.45%
12.76%
31.42%
7.42%
5.97%
7.68%
4.57%
4.69%
5.21%
6.72%
4.33%
2.10%
1.3%
2.1%
1.6%
1.5%
2.3%
1.0%
2.0%
2.3%
2.6%
1.1%
1.2%
2.9%
2.7%
3.0%
3.1%
5.7%
46 UNIQA Investor Relations
Change vs. 2015
Group ECR Results UNIQA Group market risk profile
47
349
1,250
Property risk
598
Equity risk
405
Interest
rate risk
Conc. risk
108
Curreny risk
349
Spread risk
2,335
Diversific. ECR market
risk total
-724
-400
59 3
-218
37
-340
230
-46
ECR market risk profile and development
Market risk declined substantially
Risk reduction was driven by the sale of the Italian insurance business, which had a particularly strong effect on spread and concentration risks,
declining to 41% and 4% respectively as percentages of the overall market risk share.
Italian government bonds were the main driver of concentration risk in 2015 (2016: Austrian government bonds).
Equity risk increased primarily due to the strong share price performance of Strabag.
Apart from the sale of the Italian companies, the call of two long dated callable bonds was also a significant factor in reducing spread risk
(roughly a EUR 150mn risk reduction).
9%
10%
11%
45%
41%
15%
20%
10%13%
11% 11%
4%Concentration risk
Currency risk
Spread risk
Property risk
Equity risk
Interest rate risk
2016
2,335
2015
2,674
In EUR mn
UNIQA Investor Relations
IFRS reconciliation to own funds
IFRS reconciliation
Goodwill, value of business in force, deferred acquisition costs and intangible assets are valued at zero according to Solvency II.
Other revalued assets include property (appraisal value instead of amortized cost), participations (market value instead of IFRS book value) and loans.
Gross technical provisions and the reinsurer’s share of the technical provisions are revalued to discounted best estimate reserves.
Subordinated liabilities are subject to eligibility restrictions, depending on their quality (“Tiering”). All of UNIQA‘s subordinated liabilities are included in eligible
own funds.
Foreseeable dividends have to be subtracted from eligible own funds according to Solvency II.
IFRS reconciliation (EUR mn)
48
Position 2016 2015
IFRS total equity 3,213 3,175
- Goodwill -295 -429
- Intangible assets and VBI -62 -63
- Deferred acquisition costs (DAC) -1,135 -980
+ Revaluation (after deferred taxes) 2,919 2,566
Revaluation of assets 1,266 851
Revaluation of technical provisions 1,653 1,714
+ Subordinated liabilities 929 1,096
- Foreseeable dividends -151 -145
- Capping of minority interests -36 -14
Economic own funds to cover ECR 5,382 5,205
UNIQA Investor Relations
Group Embedded Value Life & health analysis of change
Restatement and opening adjustments
include:
Capital and dividend flows (EUR
-128mn)
Foreign exchange variance (EUR 6mn)
Merger of Austrian business (EUR -5mn)
Ongoing positive development of operating
earnings resulted in an increase of EUR
387mn
Lower Term mortality assumptions for
life Austria
Lower claims ratio and updated lapse
assumptions for health Austria
Negative economic variance due to lower
interest rates in Eurozone
Closing adjustments include:
the sale of the Italian business
the reallocation of Austrian participations
from covered to non-covered business
49
316
255
113126
Economic
Variance
Other Operating
Earnings
387
280
Assumptions
and Variance
107 Rollforward
New Business
Value
MCEV as at
31-12-2015,
restated &
adjusted
3,145
Restatement
& Adjustments
MCEV as at
31-12-2015
reported
3,272
3,075
MCEV as at
31-12-2016
Other non
operating variance
and closing
Adjustments
Free surplus 494 -99 394 -92 968 -223 -106 941
Required capital 931 -25 906 36 -933 184 -165 27
Value of in-force business 1,847 -2 1,845 169 352 -215 -45 2,107
GEV / MCEV 3,272 -126 3,145 113 387 -255 -316 3,075
UNIQA Investor Relations
Group Embedded Value Life & health sensitivities
in EUR mn Change in Embedded Value Change in New Business Value
2016 * 2015 2016 * 2015
Base value 3,075 100% 3,272 100% 93 100% 73 100%
EV change by economic factors
Risk free yield curve -100bp -317 -10% -316 -10% -4 -4% -7 -9%
Risk free yield curve -50bp -89 -3% -134 -4% n/a n/a -4 -5%
Risk free yield curve +50bp 32 1% 92 3% n/a n/a -1 -2%
Risk free yield curve +100bp 90 3% 141 4% -15 -16% -6 -9%
Equity and property market values -10% -124 -4% -129 -4% 0 0% 0 0%
Equity and property implied volatilities +25% -11 0% -2 0% -1 -1% 0 0%
Swaption implied volatilities +25% -33 -1% -105 -3% -4 -4% -15 -21%
EV change by non-economic factors
Maintenance expenses -10% 58 2% 70 2% 6 7% 7 10%
Lapse rates -10% 67 2% 74 2% 13 14% 13 18%
Mortality for assurances -5% 40 1% 65 2% 3 4% 5 6%
Mortality for annuities -5% -10 0% -6 0% 0 0% 0 0%
Additional sensitivity
Removal of liquidity premium -84 -3% -151 -5% n/a n/a -2 -2%
UFR = 3.2% -175 -6% -176 -5% -10 -11% -14 -19%
50
Interest rate sensitivity
similar to prior year
Estimated impact on EV
from UFR down to
4.05%: -26mn
Estimated impact on EV
from UFR down to
3.65%: -96mn
Non-economic
sensitivities remain at
less material level
compared to changes in
economic factors
** Excludes Italy UNIQA Investor Relations
22%
15%63%
P&C
Health
Life
46%
19%
13%
12%
8%
2%Governent Bonds EU
Covered Bonds
Corporates
Government Bonds Non-EU
Financials
Other
46%
18%
11%
11%
11%
2% Governent Bonds EU
Covered Bonds
Corporates
Government Bonds Non-EU
Financials
Other
UNIQA Investor Relations
Fixed income portfolio
Overall composition Rating distribution
Dec16
EUR 16.5bn
Sep 17
EUR 16.1bn
By segment
51
20%
30%
24%
14%
7%4%
19%
32%
23%
14%
8%
3%
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June 17 Dec 16
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19%
11%
70%
P&C
Health
Life
UNIQA Investor Relations
Fixed income portfolio
Government and government related
Overall composition EUR 9.4bn Rating distribution
By segment
52
10.6%
39.7%
27.6%
12.9%
9.0%
0.2%
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grade
Not rated
33%
13%
9%
8%
7%
7%
6%
4%4%
4% 2%Rest of Europe
Austria
Poland
Europe
France
Belgium
Rest of World
Ireland
Slovakia
Supranational Organisations
Italy
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UNIQA Investor Relations
Fixed income portfolio
Corporates including financials
Overall composition EUR 3.2bn Rating distribution
By segment
66%
14%
20%
53
22%
12%
17%10%
9%
7%
10%
6%
4% 2% United States of America
Austria
Rest of Europe
France
United Kingdom
Rest of World
Germany
World
Netherlands
Italy
34%
20%
46% P&C
Health
Life
2.8%
12.2%
31.9%
29.7%
9.1%
14.2%
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UNIQA Investor Relations
Fixed income portfolio
Corporate thereof financials
Overall composition EUR 1.3bn Rating distribution
By segment
54
22%
29%14%
7%
6%
7%
6%
4% 4% Austria
United States of America
France
Rest of World
United Kingdom
Netherlands
Germany
Italy
Rest of Europe
29%
14%
57%
P&C
Health
Life
6.1%
16.4%
36.5%
18.1%
11.4% 11.5%
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grade
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UNIQA Investor Relations
Fixed income portfolio
Covered bonds
Overall composition EUR 3.1bn
Rating distribution
By segment
55
17%
17%
10%
10%9%
9%
7%
8%
6%
4%3% Austria
France
Germany
Rest of Europe
United Kingdom
Netherlands
Rest of World
Australia
Belgium
Spain
Italy
18%
19%
63%
P&C
Health
Life
68.1%
23.7%
5.3%
1.1% 0.0%1.9%
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grade
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This Presentation is being provided for information purposes to selected recipients only and does not constitute or form part of, and should not be construed as an offer or invitation or recommendation to, purchase or sell or subscribe for, or any solicitation of any offer to purchase or subscribe for any securities in UNIQA Insurance Group AG, a stock corporation organised under Austrian law (the "Company"), in any jurisdiction. Neither the Presentation, nor any part of it nor anything contained or referred to in it, nor the fact of its distribution, should form the basis of or be relied on, in connection with, or act as an inducement in relation to, a decision to purchase or subscribe for or enter into any contract or make any other commitment whatsoever in relation to any such securities.
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The information contained in this Presentation has been provided by the Company and has not been verified independently. Unless otherwise stated, the Company is the source of information.
No reliance may be placed for any purpose whatsoever on the information or opinions contained in the Presentation or on its completeness, accuracy of fairness. No representation or warranty, express or implied, is made or given by or on behalf of the Company or any of its respective directors, officers, employees, agents or advisers as to the accuracy, completeness or fairness of the information or opinions contained in the Presentation and no responsibility or liability is accepted by any of them for any such information or opinions. In particular, no representation or warranty is given as to the achievement or reasonableness of, and no reliance should be placed on any projections, targets, estimates or forecasts contained in this Presentation and nothing in this Presentation is or should be relied on as a promise or representation as to the future.
This Presentation contains forward-looking statements based on the currently held beliefs and assumptions of the management of the Company, which are expressed in good faith and, in their opinion, reasonable. Forward-looking statements involve known and unknown risks, uncertainties and other factors, which may cause the actual results, financial condition, performance, or achievements of the Company, or industry results, to differ materially from the results, financial condition, performance or achievements expressed or implied by such forward-looking statements. Given these risks, uncertainties and other factors, recipients of this document are cautioned not to place undue reliance on these forward-looking statements.
All features in this Presentation are current at the time of publication but may be subject to change in the future. The Company disclaims any obligation to update or revise any statements, in particular forward-looking statements, to reflect future events or developments.
Statements contained in this Presentation regarding past events or performance should not be taken as a guarantee of future events or performance.
Prospective recipients should not treat the contents of this Presentation as advice relating to legal, taxation or investment matters, and are to make their own assessments concerning such matters and other consequences of a potential investment in the Company and its securities, including the merits of investing and related risks.
In receiving any information relating to the Company (whether in written or oral form), including information in this Presentation, you will be deemed to have represented and agreed for the benefit of the Company (i) that you will only use such information for the purposes of discussions with the Company, (ii) to hold such information in strict confidence and not to disclose it (or any discussions with the Company) to any person, except as may be required by law, regulation or court order, (iii) not to reproduce or distribute (in whole or in part, directly or indirectly) any such information, (iv) that you are permitted, in accordance with all applicable laws, to receive such information, and (v) that you are solely responsible for your own assessment of the market position of the Company and that you will conduct your own analysis and be solely responsible for forming your own view of the potential future performance of the Company's business.
Disclaimer
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