Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha,...
Transcript of Unified Mobile App for New-Age Governance (UMANG) Secy Meet... · Health Card, Kisan Suvidha,...
Unified Mobile App for New-Age Governance
(UMANG) 1
‘We are using mobile power or
M-power to empower our
citizens’
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Hon’ble Prime Minister of India on UMANG (Nov 23, 2017)
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GCCS 2017 UMANG launch on Nov 23, 2017
UMANG PLATFORM
…. UMANG MOBILE
WEB
UMANG MOBILE APP
Government Services
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UMANG
Overview APIs
Available across multiple devices - Phones, Tablets, Desktops etc.
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BENEFITS
Citizen
Convenience - Single App download, Aggregated services, more utility
Ease of use due to uniformity & better and standardized User Interface(UI) and Experience(UX)
12x7 Customer Support
Support for multiple languages - (11 regional + Hindi + English)
Departments
Centralized onboarding support, maintenance of platform/app, API development
Quick rollout of services, No tendering by each department
Efficiency in delivery of services
Wider outreach to end users
Lower overall cost to Nation
Synergy in efforts
Common maintenance cost
Common A&C cost
Ease of cross marketing/ awareness about availability of Govt. services due to high foot fall on common App
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UMANG FEATURES
❖ One Mobile App for major Govt services
➢ 200 Applications, (Approx. 1200 high impact services) in 3 years
❖ One URL/SMS code/IVRS (Toll Free)
❖ Unified, Robust , Scalable cloud based platform at the back-end
❖ Built-in Analytics
❖ Customised branding for integrating Departments/States
❖ Intuitive discovery and powerful search
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UMANG Core Integrations
Identity
Aadhaar Authentication –
OTP, Biometric, eKYC
Payments
Single Payment Gateway
PayGov as default
UPI
Paperless
Digilocker
View, Share & Upload Documents
Feedback
Rapid Assessment System
All feedback services
SMS Gateway
Single unified SMS Gateway
eMail Gateway
Single Unified eMail Gateway
Core functionalities available to all integrated applications on UMANG
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~ 185 Services currently (~ 37 Central Depts, 6 States)
Education - CBSE, e-Paathshala (NCERT), AICTE, KVS
Agriculture – AgriMarket, Crop Insurance, Soil
Health Card, Kisan Suvidha, Buyer/Seller- mkisan,
Extension reforms, Farm mechanization
Health – ORS, Pharma Sahi Daam
Skill – PMKVY, Digisevak, DAY-NULM
Transport – eRahi
Pension – NPS, DoPPW, Jeevan Pramaan
LPG – Bharat Gas, Indane, HPCL
Housing – PMAY, CLSS
EPFO
Income Tax - PAN, Pay Income Tax (Challan 280)
MEA - eMigrate, MADAD, Passport
BBPS- Utility Bill Payment
Digilocker - RC, DL, Aadhaar Card, Gas Subscription
Haryana
Himachal Pradesh
Gujarat
Delhi (NDMC)
Assam
Mizoram
Central
States
Central
Work in Progress
CISF (Lost and found at Airport)
Health - eRaktkosh)
Transport - Vahan, Sarathi
EPFO (Pensioner Services)
Punjab - Phase- I (Rural Area, Residence,
Caste (SC & OBC) Certificates, Senior Citizen Identity Card). Demo provided to IT Director. KPMG audit from 19th Feb.
Tamil Nadu 3 Certificates- Registration, Tracking, Download and Payment Production APIs awaited; KPMG audit done Targeted for launch on Wednesday, Feb 14, 2018
States - New
Haryana - Revenue & Disaster Management
Department: Certificates not being issued for
the applications submitted
Himachal Pradesh
Arunachal Pradesh
One round of technical discussion held, list of services received.
Goa First meeting over VC with Goa NIC team, led by SIO on Jan 31 Services List received from SIO NIC Administrative Approval from concerned dept. Is being pursued
Assam
Mizoram
Delhi (edistrict services)
States - Additional Services
Work in Progress
States - Initiated
Uttar Pradesh
Meeting held on 29th Jan,18 and following applications/services are initially targeted
1. Technical & Vocational Education
(Services of UPSDM, ITI & BTE identified)
1. e-District Application * (APIs yet to be shared) 2. Nagarsewa (Municipal)# 3. Integrated portal ( Social Welfare, Women & Child, Handicap) # 4. Scholarship # 5. Food & Civil Supplies # 6. Grievance (IGMS) - CM’s Jansunvayee # 7. Forest
Administrative approval granted for all the services by PS (IT)
# Technical SPoC yet to be identified
Work slow due to UP Summit, Departments have requested to start the work post summit.
Integration with States Status and Issues
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Delhi Ongoing discussions since Aug 2017 for onboarding e-district services,
Production URL of phase 1 identified services & test data for verification APIs awaited since long.
Department to finalize the document verification flow at e-district backend
APIs for other identified certificates awaited for quite long
Jammu and Kashmir Pro active support from State needed
No dedicated Nodal officer
No progress
Madhya Pradesh 90+ participants from different departments attended Workshop held on Dec 19th, 2017
Administrative approval awaited from ULBs, e-District services (MPSAPS)
Maharashtra
Two rounds of meetings (Sept 25 & Dec 28, 2017) done
Services identified & FRS done
13 high volume services identified by state
No further progress
Administrative Approval Awaited
Gujarat One round of meeting (Dec 15, 2017) done
40 services identified, available on Digital Gujarat mobile app
No further progress
Administrative Approval Awaited
Uttarakhand Slow response, Technical discussions done at ITDA, Dehradun with all stakeholders in Sept 2017 including SIO
Phase 1 (6-services) identified in Sept 2017
APIs awaited from NIC UK team since Sept’17
Onboarding document signed with ITDA
Wireframes/flows for services identified already shared with UK team
No progress
Integration with States: Status and Issues
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Bihar As per IT dept. and SeMT, there are no online services currently
State may communicate list of services, if any, with admin approval
Rajasthan One round of meeting done.
List of services yet to be identified by State
Telangana Services list received but no go-ahead yet from the State
To be initiated after the launch of their Unified App at State level
On Hold till then
Andhra Pradesh List of potential/tentative Services received
Administrative Approval Awaited
Yet to Start
Odisha Services List & Administrative Approval Awaited
Yet to Start
Jharkhand Discussions are on. State may communicate list of services with admin approval
Kerala Discussion initiated in Sept. 2017 Shared initial documents required for onboarding
State may communicate list of services with admin approval
Chhattisgarh Discussions are on. State may communicate list of services with admin approval
West Bengal Discussions are on. State may communicate list of services with admin approval
Integration with States: Status and Issues
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Nagaland List of PRIORITY services received, onboarding discussions to be initiated.
Dept. has suggested to start onboarding discussions post Mid of march, 2018 since officials are currently involved in election duty
Meghalaya, Sikkim, Tripura Services available on NIC software “service plus platform”, multiple discussion done with service plus team however no progress,
NIC officials to be given clear orders. States to share Admin approval with service plus team for onboarding on UMANG
Manipur List of e-district services received, onboarding discussions initiated.
Manipur Department has now agreed to share APIs by mid of March, 2018 for 13 certificates identified for Phase 1 in staggered manner
Andaman & Nicobar Islands
Dadra & Nagar Haveli
Daman and Diu
Lakshadweep
Puducherry
Chandigarh Services List yet to be received, except for Dadra & Nagar Haveli
Onboarding discussions to be initiated
Karnataka Services List yet to be received