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Slide 2 Unified Communications Todd Landry Sphere Communications Slide 3 Unified Communications in the FUTURE Slide 4 Unified Communications is certainly not about more buttons to push! Slide 5 Ultimately, Unifying Communications is about creating a more effective business. Slide 6 Businesses seek Efficiency & Productivity Efficiency & Productivity through Business Applications through Business Applications Slide 7 Decisions & Actions in Business Dependent on Effective People-to-People Collaboration Slide 8 is the Real Opportunity. Lowering the friction of People-to-People Collaboration Slide 9 People Communications Business Applications Business Applications CRM ERP SCM HR Transactions & Tasks Decisions & Actions SOA: Services Sharing Slide 10 Business Applications Business Applications People Communications CRM ERP SCM HR PBX Telecommunications Slide 11 Business Applications Business Applications People Communications CRM ERP SCM HR PBX Unified Communications Services Slide 12 Business Applications Business Applications People Communications CRM ERP SCM HR Unified Communications Services Slide 13 Contextual Communications Slide 14 IP HumanResourcesSystem UnifiedCommunicationsServices 1 - New Employee Profile = X Start = Y 2 - New Employee Profile = - Desk location - Department - Allowances Transparent Administration Slide 15 1 Employee TERMINATE 2 Employee DISABLE HumanResourcesSystem UnifiedCommunicationsServices Transparent Administration IP Slide 16 Unified Communications will be more Services Oriented Services Oriented Slide 17 TechnologyEnablers BusinessValues UnifiedCommunications Productivity Productivity Secure IM Secure IM Less Vmail Tag Less Vmail Tag Online Directory Online Directory User Call Mgt User Call Mgt Mobility Mobility Multimode Multimode Presence Engine Presence Engine Desktop Video Desktop Video Text Messaging Text Messaging Unified Msging Unified Msging SIP SIP Services-Oriented Services-OrientedCommunications BPO BPO Streamlining Streamlining Automation Automation FTE Savings FTE Savings Federating Federating Efficiency Efficiency Web Services Web Services XML,SOAP XML,SOAP WSDL,UDDI WSDL,UDDI VXML,SALT VXML,SALT CCXML CCXML SIP Trunking SIP Trunking VoIP VoIP Network Speed Network Speed Network QoS Network QoS Voice Packetizing Voice Packetizing Voice Appliances Voice Appliances Mature IP-PBXs Mature IP-PBXs TCO TCO MAC Savings MAC Savings FTE Savings FTE Savings Common wire Common wire #Plan Efficiency #Plan Efficiency New Foundation New Foundation ConvergedNetworks IP Communications Evolution Slide 18 Business-to-BusinessCollaboration Slide 19 Dial 8 to get back to Legacy ! Enterprise Media Gateway PSTN Carrier Media Gateway Carrier IP Infrastructure Carrier Softswitch Carrier Media Gateway CLASS Switch CLASS Switch My Carrier TDMIP TDM IP My Supplier Slide 20 SIP Trunking Opens the Door Enterprise Media Gateway PSTN Carrier Media Gateway Carrier IP Infrastructure Carrier Softswitch Carrier Media Gateway CLASS Switch CLASS Switch My Carrier SIP-based Signaling My Supplier Slide 21 PSTN Carrier IP Infrastructure Carrier Softswitch Carrier Media Gateway CLASS Switch My Carrier SIP-based Signaling SIP Trunking Opens the Door My Supplier TDM IP Slide 22 All-IP B2B! Carrier IP Infrastructure Carrier Softswitch My Carrier SIP-based Signaling IP Slide 23 All-IP B2B! Slide 24 Marketing Procurement Sales Finance My Business Manufacturing Engineering Finance Sales My Supplier All-IP B2B! Slide 25 Marketing Procurement Sales Finance My Business Engineering Finance Sales My Supplier Manufacturing People-to-People People-to-People Slide 26 Marketing Procurement Sales Finance My Business Engineering Finance Sales My Supplier Manufacturing Slide 27 Forget about your phone system. Start thinking about your business. Booth 910