UNIFIED COMMUNICATION SUITE

6
UNIFIED COMMUNICATION SUITE High Quality Seamless Collaboration Anytime, Anywhere, on Any Device IP Telephony Solutions Video Conferencing Solutions Cloud based Video Conferencing Guest Experience Management Solutions SIP-based VoIP softphones Webcalling & Cobrowsing Solutions

Transcript of UNIFIED COMMUNICATION SUITE

Page 1: UNIFIED COMMUNICATION SUITE

UNIFIED COMMUNICATION SUITE

High Quality Seamless Collaboration Anytime, Anywhere, on Any Device

IP Telephony Solutions

Video Conferencing Solutions

Cloud based Video Conferencing

Guest Experience Management Solutions

SIP-based VoIP softphones

Webcalling & Cobrowsing Solutions

Page 2: UNIFIED COMMUNICATION SUITE

Mitel Range of Product & ServicesMitel’s solutions portfolio supports the free flow of communication, regardless of location, infrastructure, mode or device, thus creating an in-office experience everywhere.

Unified Communication- IP telephony/ IP PBX- Messaging- Teleworking- Collaboration- Mobility- Audio, web & video conferncing

Contact Center Solutions- Inbound Contact Center Solutions- Outbound Contact Center Solutions- Call recording & analytics- Multimedia- Omnichannel- Workforce Management

Business Phones- IP Phones- SIP Phones- Digital Phones- Analog Phones- DECT Solutions- Softphones- Wireless Solutions- Open Standards Phones- Video Conference Phones- Lync/Skype for Business Optimized Phones

Business communication solution for All Business Sizes - Enterprise Businesses: 2500+- Midsize Businesses: 101 - 2500- Small Businesses: upto 100 users

Solutions for Your industry- Education- Field Services- Government/PSU/Defence- HealthCare- Hospitallity- Service Providers

Our partnership with Mitel extends for more than 10 years since Mitel introduction in India.

Installation & Commisioning

AMC Premium 24*7AMC Standard 8*5

Training

Remote L1/L2 Support

Mitel Certified Professionals

Page 3: UNIFIED COMMUNICATION SUITE

Polycom Range of Product & ServicesPolycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with video, voice and content solutions from Polycom.

Point-to-Point Video ConferencingDesigned for two parties in a one-on-one situation, both parties can talk from different locations.

Multi-Point Video ConferencingEnables more than two connections at a time. Upto 8 people can join meeting at the same time.

Desktop/Mobility SolutionsDesktop/Mobility solutions provide full video conferencing capabilities(for desktop, tablets & smartphones - Windows, Mac, Android & iOS) in a package that fits in a typical office workstation or for mobile workforce.

Room based Video ConferencingDesigned for business meetings. It allows you to join face-to-face group meetings easily, quickly and effectively.

Multipoint Control Unit (MCU)For more than 8 parties, MCU is required. It consists of a video-networking bridge.

Training

Remote L1/L2 Support

Installation & Commisioning

Polycom Certified Professionals

Page 4: UNIFIED COMMUNICATION SUITE

BlueJeansBluejeans is the world’s leading provider of cloud based video communications. With touch to join simplicity, you can have access to video connectivity and online meetings from any device and from anywhere.

onVideoUp to 100 attendees per meetingInternal and External, no additional hardwareAny Device: room system, tablet, mobile, PC, MACStream out live to Facebook & WorkplaceEasily Scale – named host or port optionsJoin meetings from Cisco, Polycom, Lifesize and other H.323 and SIP based room systems.

OnVideo

HD video meetings and conversationsTouch-to-join simplicityAny combination of rooms and devices

PresentersUp to 100 Virtual

AudienceUp to 5,000

One-way Broadcast

Go Interactive

onSocial

onSocialYou can hold interactive video over Facebook Live. It brings together fans and followers so that they can share their experiences.

Primetime EventsEnables up to 5000 people participations. It is not just a video meeting but a broadcasting event.

TalkativeProvider of rapid deployment and integration of text-chat, voice, video and co-browsing functionality into websites and mobile applications.

Voice Webcalling

Video Webcalling

Cobrowsing Web Chat

Allows website visitors to call you from within your website. No plugins, sign-ins or downloads. Calls ring your existing phones.

2 way, plugin-free video calling within your website. Works with existing call centre systems. Use with chat or voice calling.

Securely see, understand and solve customer problems in real time. Works on all websites. Enterprise-grade security.

Robust web chat allows convenient website communication. Escalate to voice to provide truly seamless communication.

Page 5: UNIFIED COMMUNICATION SUITE

BenbriaBenbria Loop is a suite of mobile guest engagement solutions that are designed to increase profitability and create more loyal guests for hospitality industry. Its aim is to enhance operational performance and increase guest engagement.

Counter PathIt is a leading provider of innovative desktop and mobile VoIP software products and solutions. You can connect anywhere, on any device and on any platform. Its functionality is flexible, scalable, interoperable and enables effective team communications.

LOOP® FOR HOSPITALITYRespond to guest concerns, compliments, and requests with Loop Messenger™ and

Loop OnDemand™ to improve overall service quality while increasing profitability.

LOOP® FOR RESTAURANTSAccess and monitor real-time guest sentiment with Loop Pulse™ to improve service quality

and recover at-risk customers before they leave the premises.

Communications for the Modern WorkforceTake control of your mission critical business communications. Pro-vision employees using different networks, call server platforms and devices to ensure a more fluid business pulse.

Voice and Video Messaging MeetingsEnable team communications with enriching experiences they enjoy, with an infrastructure you already have in place.

Page 6: UNIFIED COMMUNICATION SUITE

TaraSpan at a Glance

In-office experience anytime, anywhere on

any device

Cost reductionand fast RoI

Hardware agnostic platform avoids costly lock-in to proprietary hardware

Expertise in solution designing in-premise

voice-based/video based

With more than 200 Customers in India, we’re becoming the partner of choice to the growing enterprises.

ISO Certified Processes

Automated Support Process & ticketing server

Direct access to product experts

Our solutions have empowered enterprises across verticals like BFSI, Manufacturing, Healthcare, Hospitality IT and ITES for nearly a decade

Our Customer Base

Other locations- Mumbai - Hyderabad- Pune- Bengaluru- Indore

India HeadquarterTaraSpan Solutions Private Limited809A, 4th Floor, Block B, Udyog Vihar, Phase-5 Gurgaon, India -122016Tel: +91 124 419 8989Fax: +91 124 419 8901Email: [email protected]

Canada HeadquarterTaraSpan Inc390 March Road, Suite 110, Ottawa, Ontario, Canada, K2K 0G7Tel: +1 613 595 1010Fax: +1 613 595 1011Email: [email protected]

TaraSpan is a multinational company with headquarters in Canada and India. Our customers include some of the World’s foremost technology companies and India’s prominent corporates. With more than 10 years since our inception, today we have offices in India in Gurgaon, Mumbai, Bengaluru, Pune, Indore

and Hyderabad. We represent and sell some of the world’s best technology products in the area of Unified Collaboration to Indian corporates. Our comprehensive portfolio includes IP telephony, Contact Center Solutions, Video conferencing & Mobility Enterprise solutions.