The LEADING-EDGE CLOUD

BASED CPaaS

Redefine Customer Engagement using the

Advanced Contextual & Customizable Telephony Technology

Service Providers, Independent Software Vendors, Digital Adopters,

and Systems Integrators can now stay ahead of the innovation curve!

Integrate VOICE, MESSAGING & VIDEO into applications &

business workflows

Leverage DEVELOPER FRIENDLY APIs & LIGHT

WEIGHT SDKs to integrate communication functions into

applications & processes

Unparallel CROSS-PLATFORM support from Web to mobile

ROBUST, SCALABLE & SECURE platform that enables Digital

Transformation

Smooth customer experience with PAY-AS-YOU-USE MODEL

Simplifies the COMMUNICATION INFRASTRUCTURE complexity

Source: Gartner

Market Trends Report

CPaaS Adoption Prediction

Enterprises that will

embed communications

into digital processes

using APIs from CPaaS

vendors will double

End-user spending on

CPaaS will grow at a

CAGR of 57% to

reach $8.2 billion

CPaaS Market

growth is set to

quadraple

32% growth in video

calling for both one-

to-one and one-to-

many chat

Empower your applications and services with the Wide Range of Advanced

Communications Capabilities

Includes other features such as Direct Inward Dialling (DID) for SMS and Voice, Two-factor

Authentication, Masking of Phone Numbers, Alerts and Reminders and many more.

• Simplified real-time Alerts & Notification

• Build Seamless Two-Way Communication

• SMS-based security and authentication

• Dashboard to track performance

• Outgoing, Group, & Bulk SMS with delivery reports

• SMS through call as fallback option for OTP

• Customization of sender ID

• Number validation and identification

• REST API for SMS and Bulk SMS

• SMS Short codes and long codes

• Coverage within 220 countries

• App or Web Based Calling

• Direct Inward Calling & Call Recording

• Advanced Call Control Capabilities

• App-to-app and HD & SD Calling

• Secured and encrypted peer-peer calling

• PSTN calls through purchased credits

• App to PSTN calling, PSTN to app calling, PSTN to PSTN calling and app to app calling

• Broadcasting voice calls, and Audio, Video, and Text Calls

• Call Details Record (CDR) for app to app, app to PSTN, PSTN to app and PSTN to PSTN.

• SMS API

• Voice SDK

• Video SDK

• IVR

• Speech to Text and TTS

• SDK for integrating DID

• Behavior Analytics

• Integration with iOT and Business Workflows

• Chatbots and AI using third-party vendors

SMS Voice & Video API & SDK

Take Your Communication to the Next Level using the Advanced Features &

Functionalities for an Omni-Channel Experience!

File & Media

Sharing

Presence one–

on-one & group

chat

Audio / Video

Calling

Contact &

Group

Management

Push

NotificationsVoice & SMS

TTS and

Speech to

Text

Behavioral

AnalysisSocial

International

Phone numbers,

short codes, &

long codes

ChatbotIVR*

* *

*

* Supported by third party vendors & operators

Bringing Digital Transformation at Your Finger Tips!

Transform Business Communication & Deliver

customized and personalized targeted content to drive cross-

sell and up-sell opportunities

Optimize Costs - Scale On-Premise, Public Cloud, or Hybrid Cloud to bring Localized and

regionalized Applications at a fraction of its usual cost and complexity

Deliver Real-Time Communication & immersive collaboration experience over secured and reliable Inhouse

developed binary protocolPersonalize with the White Label services to

use your brand name to go-to-market

Offering Robust Integration Possibilities

Interop Gateway Cluster

Media Servers Cluster IML Servers Cluster

Push Notifications

AWS S3

SMS Gateway

Payment Gateway

Database

Data over TLS

Data

over T

LS

Android WebEmbedded

Devices iOS

Med

ia S

erv

er

sp

ecific

sig

nalin

g

IML

Sig

nalin

g

over

TL

S

SDK API Interface

3rd party

integrationsR

TP

/ R

TP

CP

AWS

Serverless

Rest API

3 POP's (point of presence) USA, Singapore, and India

40% patients feel rushed during their healthcare visit

Manage time-sensitive situations, streamline internal processes,

enhance medical staff’s productivity & transform patient experiences.

HEALTHCARE

Choose the optimum Communication-Enablement Solution catering to

the specific industry needs

71% of SMEs and 64% of adults will be using open

banking technology by 2022

Provide better efficiency for financial transactions, safeguard financial

information and protect privacy across all customer touchpoints.

FINANCIAL SERVICES AND INSURANCE

80% companies believe they provide excellent

customer service, but only 8% customers agree

Provide stellar customer support by embedding communications

capabilities into business to improve customer communications and

customer service.

CUSTOMER SUPPORT

70% of guests want to use technology to speed up

getting what they want

Boost customer loyalty and business using effective business tools

to drive more memorable moments.

HOSPITALITY

95% of teens have access to a smartphone, and 45%

are online 'almost constantly'

Build secured and connected campus and create stronger

connections among staff and students by eliminating silos.

EDUCATION

85% of companies believe that the use of APIs is

crucial to their growth

Enable ecommerce, aggregator services provider businesses to

integrate an omnichannel strategy into their communications easily

provide to the ever-changing preferences of modern customers.

DIGITAL ADOPTERS

Proving Superior Technical Capabilities

220 Countries & counting…

0.3 Million SMS

delivered daily

200k Concurrent

sessions

Serverless SMS

10 Million

Subscribers

Catering to the needs of the prestigious Clients

EN

TE

RP

RIS

E

CL

IEN

TS

W

HIT

E L

AB

EL

CL

IEN

TS

Already 50k subscribers of our white label apps and counting….

Offering Varied Pricing Models based on the Specific Needs

• Gain from using the Vox

CPaaS Partner Console

to check services,

subscribers, generated

revenue, commissions

and utilise partner

resources

PARTNER

• Pay for personalised

top-tier service

customization such as

features, functionality,

and design

WHITE LABEL

• Pay as per the

consumption based

on usage.

• Requires no up-front

investment, no

contract, and no

subscription

PAY PER USE

Headquarters: Singapore

Paya Lebar Suare

60 Paya Lebar Road #09-

36/39a

Singapore – 409051

+65 6678 7662

R&D Center: India

Ashoka Hitech Chambers

Road 2, Banjara Hills

Hyderabad – 500 034

+91 40 4020 0617

+91 40 2354 0882

Global Headquarters: USA

1390 Market Street,

Mid Market,

Suite 200,

San Francisco

CA, 94102

Get the Vox CPaaS

Edge Now!