Unfold Consulting - Concept & Services
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Transcript of Unfold Consulting - Concept & Services
Building a Partnership to Grow Your Business
Together with you, Unfold CONSULTING defines and implements a bespoke improvement plan, that combines
Revenue Generation tactics & Customer Engagement methodology
We Unfold your revenue
blockers
Our Approach
Enhance your team skills set?
Engage with your clients?
Improve your profitability?
Increase your revenue?
What are Your Business Goals?
...Unfold designs & delivers the right solution for you
Analysis
Incentives Strategy
Teams Tools
Customers
The ‘All in One’ Solution
Your ‘Hands-On’ Solution
We identify your blind spots & revenue blockers
We design a customised improvement plan
We implement it with you and your team
We focus on revenue opportunities
We enhance your team experience
We motivate your internal & external
customers
Our Services
Focusing on all revenue generating departments, our audits identify what we call ‘revenue blockers’ using our own methodology. Our feedback is provided in a clear and measurable format We subsequently draw a precise plan of action that integrates into your company strategy to impact on revenue led objectives
Unfold takes on the full or partial implementation of the agreed plan of action, together with the in-house teams. Our participation is based on a short time bounded and impactful on-site/off-site collaboration
We review the plan on an ongoing basis to ensure continued focus and results delivery. We update your designated contacts whilst ensuring an effective communication flow between all parties
AUDIT
PROJECT MANAGEMENT
Our Services
Unfold takes into account the economical and infrastructure set up and combines it with a detailed examination of the competitor set, market mix opportunities and in-depth industry knowledge
Our impact and added value is in establishing and/or validating headline revenue projection supported by a structured sales & marketing strategy
Together with our associates, we design and deliver bespoke training programmes that are suited to our clients’ needs and environment
Delivered on a 1-2-1 basis or to a group, our communication combines dynamic methods and clarity of the objectives
FEASIBILITY ANALYSIS
TRAINING
Our modular solution
HR & Legal Area
Hospitality Area
Technology Area
Your Business Outsourcing
Solution
REVENUE GENERATION &
CUSTOMER ENGAGEMENT
Our team of experts cover over 40 business disciplines
Expertise on demand delivered worldwide by hand-picked associates
Cost effective process which impacts on
your profits
Marketing Area
The Company
Unfold Consulting Ltd was set up in March 2010 to provide strategic expertise and support in the field of Revenue Generation. The company turned over circa £80K in year 1 We define improvement programmes that combine Revenue Generation tactics and Customer Engagement methodology With a growing portfolio of clients turning over £4M+, ranging from single privately owned hotels to portfolios of operated/managed and franchised properties , Unfold Consulting is a recognised expert in audit, strategy setting and implementation We impact on the front and back office functions to influence the customer experience in view of generating higher revenues and improve hotel/brand positioning
Its Founder
Sylvie Cartiser – Managing Director, has worked for 22 years in the UK in the hospitality sector. She held various Sales & Marketing roles with Hilton International, New Otani, City Inn Contemporary Hotels (now part of the Hilton family), The Ascott Group (Serviced Apartments) to name a few. Besides managing Marketing budgets of up to circa £400K, Sylvie was responsible in her last role for a team of 11 individuals across two countries and a portfolio generating a total revenue of circa £35M Sylvie was awarded ‘Entrepreneur of the Year’ in 1986 when she created ‘Objectif+’ (Qualitative/Quantitative Market research) after graduation and developed a portfolio that included Marks & Spencer, France Telecom, Credit Agricole As a recognised Member of the Institute of Hospitality (MIH) , Sylvie is a firm believer in promoting best practice, enhance skills and raise the profile of the hospitality industry
Our Clients
What our network says about
US!
“Unfold gave us a very quick and accurate assessment of the strengths and
weaknesses of our existing team and rapidly established a frame work for them
to follow going forward. In 2 short months of assistance and
support we have established a fantastic new team who have a well organised way of working and a detailed action plan to
follow to produce the results” Icon Hotels
"Sylvie assisted in the feasibility analysis of numerous high-level hospitality asset acquisitions throughout gateway cities within the United Kingdom. Her insight into market dynamics / performance,
competitor analysis, source / cross / key-feeder markets and their segmentation
proved invaluable in establishing / validating headline revenue projections,
and the investment decision process “
The Ascott Ltd
"Working with Unfold Consultancy has given us the advantage of having
the knowledge, experience, and active participation that were needed in order to organise, structure, train and having a result oriented Sales
force team.“ D-Hotel Konzept
Why is Unfold your Solution?
Our testimonials are evidence of our work ethic
and ability to deliver
Our professional successes are linked to revenue
generation, relationship building, trust and ability to
deliver
Our ‘can do’ approach is contagious, our training
sessions are intense
Our clients turnover
£4million +
Proven track record of increasing
Total Revenue
Our clients are operators, owners,
franchisees, management
companies
Let’s Unfold our Partnership and Together
Grow your Business!
Registered address: London / UK Tel: +44(0) 20 7193 4138 Mob: +44 (0) 7957 203 362 Skype: sylvie.cartiser Email: [email protected] Website: www.unfoldconsulting.com
Company number: 7213014 VAT reg no: 112 0520 86