Understanding the Sales Process
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Transcript of Understanding the Sales Process
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The Sales Process Diagram
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Qualifying Prospects
● Not everyone will purchase your product
● Qualifying Prospects save you time and effort
● What are the common traits of your customers? Are you able to identify them?
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Build Relationship and Trust with your Prospects
● Building relationship and Trust is crucial
● Trust is the basis and foundation of every deal
● Be truthful to your clients
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Understanding Your Prospect's Needs
● Most important yet often overlooked stage
● Understand your client's true need rather than pushing a product or service which he doesn't require.
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Meeting Your Prospect's Needs
● Introduce to your client a product or service that can perfectly match his need.
● Paint a picture in his mind how he is able to enjoy the benefits after the purchase.
● Solve his problem.
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Establish your Unique Selling Proposition (USP)
● What differentiates you from your competitors?
● How can you stand out from the crowd?
● What can you offer which your competitors are unable to provide?
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Always Ask For Action
● Clients tend to procrastinate when they are unsure.
● Always ask for Close or for an appointment for the next meet-up.
● Help the clients move a step closer to the final closing.
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Follow-Up with your Customers
● Follow-Up with a call or a visit after the close.
● Check if customer is satisfied with product, or any difficulties encountered.
● Resolve any issues promptly.
● Enhance relationship with customers – build repeated sales and referrals.
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Read more at ...
● Blog – http://goodsalesperson.blogspot.sg
● Ebook – http://goodsalesperson.byethost22.com
● Email – [email protected]