This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

UNDERSTANDING KEY ACCOUNT RISK

Building Customer Loyalty in the B2B World

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

A walk through the Info[Graphic]

What To Look ForWhat You Should AssumeWhy Risk HappensWhy Managing Risk Matters

2

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

Risk Is Often Masked

3

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

Data Shows That You Can Assume

4

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

Why Client Risk Happens

5

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

Managing Risk Matters Because

6

And You Can Drive

Results Like This

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

7

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

This is confidential and proprietary information of Butler Street Holdings, LLC. Any reproduction or use without the express written permission of Butler Street Holdings, LLC is prohibited.

THANK YOU!

8

www.aremyclientsloyal.com