Understanding Facebook EdgeRank

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    Facebooks EdgeRankHow to Increase Your Visibility

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    About Ondango

    Ondango is a beautifully designed shopping system that helps you sell your

    products on your Facebook page, by leveraging Facebooks viral features.

    Sell your products directly on your Facebook page and

    complete the transaction within Facebook.

    Engage your fans with fan-only promotions, Daily Deals

    and Product discounts.

    Increase your reach on the worlds biggest social network

    and use viral features to spread the word.

    Monetize your Facebook presence through this additional

    sales channel & turn fans into customers.

    About the Author

    Carolin Schlenther is a Social Scientist with Customer

    Service experience. She has a Masters in Social Research

    Methods and is currently filling the position of Manager

    Customer Experience at Ondango.

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    Introduction

    Setting up an online shop on Facebook is an exciting undertaking. Neverthless,

    as opposed to a shop in the brick-and-mortar-world, it is not enough to just open

    your doors and get traffic. In the online world you have to entice customers

    with something they cannot get anywhere else, and you have to continuously

    post and advertise in order to keep your fans engaged and talking about your

    shop. In this White Paper we will take a closer look at the basics of the

    Facebook EdgeRank algorithm, what it means for your Facebook Page, how to

    get sufficient traffic and how to increase your own visibility.

    How to improve your Pages visibility.

    Understanding Facebooks EdgeRank.

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    Understanding Facebooks

    EdgeRank

    Your Facebook timeline is your direct link to your fans and their news feeds, but

    your fans are connected to many other Pages and Profiles on Facebook as well.

    Getting updates from every single one of them would create an overwhelming

    amount of information. So in order to optimize users news feeds, Facebook

    employs an algorithm called EdgeRank, which decides what content is displayed

    in news feeds. On average, users see about 16% of all the content generated by

    their friends and the Pages they have liked. Understanding how this algorithm

    works is therefore fundamental, as posts of Pages with a high EdgeRank will be

    more likely to show up in the news feeds of fans.

    The exact formula of the EdgeRank algorithm is kept secret by Facebook, but it

    is known to be based on three variables:

    AFFINITY

    The individual relationship between a fan and a brand (How much has a fan

    interacted with a brand?)

    1

    WEIGHT

    The type of posted item (photos & videos carry more weight than textualupdates) & the type of interactions on that post (comments & shares have a

    higher impact on the weight scoring than likes).2

    TIME DECAY

    The time since the content was posted. The older a post the lower its value.

    3

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    Strategies to Improve Your

    EdgeRank

    So how do you use Facebook EdgeRank to your advantage? Buddy Media, an

    award-winning social enterprise software company, has tackled the question of

    when and how to post most effectively on Facebook in order to increase traffic

    and visibility. More than 30 billion pieces of content [] are shared on Facebook

    each month (Buddy Media), so you really want to know how to make your most

    important Posts seen AND responded to in this jumble of news feed chatter, and

    despite EdgeRank.After having monitored and analysed the Facebook posts of 200 of their clients

    over a period of 2 weeks, Buddy Media came up with these results:

    KEEP POSTS SHORT AND SWEET.

    Posts containing 80 characters or less have a 27% higher engagement rate.

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    POST WHEN PEOPLE ARE LISTENING.

    Fans go on Facebook after their own work, so brands that post outside of

    business hours have 20% higher engagement rates. Post early in the morning or

    late at night!

    2

    http://www.buddymedia.com/http://forms.buddymedia.com/rs/buddymedia/images/review-strategies-for-effective-facebook-wall-posts.pdfhttp://forms.buddymedia.com/rs/buddymedia/images/review-strategies-for-effective-facebook-wall-posts.pdfhttp://www.buddymedia.com/
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    DETERMINE YOUR BEST DAY TO SHARE CONTENT.

    On Thursday and Friday engagement rates are 18% higher than during

    other days of the week, but the exact day of high engagement depends on your

    industry. Please remember to post from your Page at least once every day, butkeep the days of highest fan engagement for your most important items! So

    which industry is yours?

    3

    Entertainment Industry

    Media Industry

    Retail Industry

    Fashion Industry

    Healthcare &

    Beauty Industry

    Food &

    Beverage Industry

    Travel &

    Hospitality Industry

    Sports Industry

    Your fans are most engaged over the weekend.

    Post on Saturday & Sunday, but avoid Monday.

    Your fans are most active on Facebook on Sun-

    day, but hardly engaged at all on Friday.

    Your best day for posts is Thursday, but avoid

    Fridays.

    You should post on Thursday as engagementrates are by far highest on this day.

    Engagement rates peak on Tuesday, Wednesday

    & Saturday for this industry.

    Avoid posting at the weekend or on Wednesday.

    Choose Thursday & Friday instead.

    Sunday is your day to post. Engagement rates

    for the rest of the week are considerably lower.

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    CHOOSE ACTION KEYWORDS.

    Fans follow instructions well, so the simpler, the better.4

    Drive Likes

    Drive Comments

    Keywords

    Simply and directly ask for it. Outright requests

    work most effectively.

    Ask straightforward questions & ask for

    responses. Post, comment or tell are the

    keywords which work best.

    The keywords with the highest response as well

    as positive comment and like rate are like

    and post.

    ASK QUESTIONS AT THE END OF POSTS.

    In order to get response from your fans to a question, place it at the end

    of the post, as those posts have a 15% higher engagement rate. Also watch out

    to use easy to answer question words. Where, when, should, and would in

    particular, drive the highest engagement rates, while how, who, what, did

    and why have the lowest.

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    USE SOFTER SELL KEYWORDS FOR PROMOTIONS.

    Softer sell keywords like event, winner, offer, new or win resonate

    better with fans than aggressive keywords like contest, promotion,

    sweepstake or coupon. Buddy Media explains: Win/winning keywords give

    fans something to get excited about rather than feeling they are being sold to.

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    Conclusion

    1. Predominantly post photos, videos, questions and milestones.

    2. Post at least once per day.

    3. Choose your best day to share important content acording to your industry.

    4. Keep updates short and precise.

    5. Ask for likes and comments in response to your posts.