Understanding Facebook EdgeRank
Transcript of Understanding Facebook EdgeRank
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Facebooks EdgeRankHow to Increase Your Visibility
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About Ondango
Ondango is a beautifully designed shopping system that helps you sell your
products on your Facebook page, by leveraging Facebooks viral features.
Sell your products directly on your Facebook page and
complete the transaction within Facebook.
Engage your fans with fan-only promotions, Daily Deals
and Product discounts.
Increase your reach on the worlds biggest social network
and use viral features to spread the word.
Monetize your Facebook presence through this additional
sales channel & turn fans into customers.
About the Author
Carolin Schlenther is a Social Scientist with Customer
Service experience. She has a Masters in Social Research
Methods and is currently filling the position of Manager
Customer Experience at Ondango.
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Introduction
Setting up an online shop on Facebook is an exciting undertaking. Neverthless,
as opposed to a shop in the brick-and-mortar-world, it is not enough to just open
your doors and get traffic. In the online world you have to entice customers
with something they cannot get anywhere else, and you have to continuously
post and advertise in order to keep your fans engaged and talking about your
shop. In this White Paper we will take a closer look at the basics of the
Facebook EdgeRank algorithm, what it means for your Facebook Page, how to
get sufficient traffic and how to increase your own visibility.
How to improve your Pages visibility.
Understanding Facebooks EdgeRank.
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Understanding Facebooks
EdgeRank
Your Facebook timeline is your direct link to your fans and their news feeds, but
your fans are connected to many other Pages and Profiles on Facebook as well.
Getting updates from every single one of them would create an overwhelming
amount of information. So in order to optimize users news feeds, Facebook
employs an algorithm called EdgeRank, which decides what content is displayed
in news feeds. On average, users see about 16% of all the content generated by
their friends and the Pages they have liked. Understanding how this algorithm
works is therefore fundamental, as posts of Pages with a high EdgeRank will be
more likely to show up in the news feeds of fans.
The exact formula of the EdgeRank algorithm is kept secret by Facebook, but it
is known to be based on three variables:
AFFINITY
The individual relationship between a fan and a brand (How much has a fan
interacted with a brand?)
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WEIGHT
The type of posted item (photos & videos carry more weight than textualupdates) & the type of interactions on that post (comments & shares have a
higher impact on the weight scoring than likes).2
TIME DECAY
The time since the content was posted. The older a post the lower its value.
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Strategies to Improve Your
EdgeRank
So how do you use Facebook EdgeRank to your advantage? Buddy Media, an
award-winning social enterprise software company, has tackled the question of
when and how to post most effectively on Facebook in order to increase traffic
and visibility. More than 30 billion pieces of content [] are shared on Facebook
each month (Buddy Media), so you really want to know how to make your most
important Posts seen AND responded to in this jumble of news feed chatter, and
despite EdgeRank.After having monitored and analysed the Facebook posts of 200 of their clients
over a period of 2 weeks, Buddy Media came up with these results:
KEEP POSTS SHORT AND SWEET.
Posts containing 80 characters or less have a 27% higher engagement rate.
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POST WHEN PEOPLE ARE LISTENING.
Fans go on Facebook after their own work, so brands that post outside of
business hours have 20% higher engagement rates. Post early in the morning or
late at night!
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http://www.buddymedia.com/http://forms.buddymedia.com/rs/buddymedia/images/review-strategies-for-effective-facebook-wall-posts.pdfhttp://forms.buddymedia.com/rs/buddymedia/images/review-strategies-for-effective-facebook-wall-posts.pdfhttp://www.buddymedia.com/ -
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DETERMINE YOUR BEST DAY TO SHARE CONTENT.
On Thursday and Friday engagement rates are 18% higher than during
other days of the week, but the exact day of high engagement depends on your
industry. Please remember to post from your Page at least once every day, butkeep the days of highest fan engagement for your most important items! So
which industry is yours?
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Entertainment Industry
Media Industry
Retail Industry
Fashion Industry
Healthcare &
Beauty Industry
Food &
Beverage Industry
Travel &
Hospitality Industry
Sports Industry
Your fans are most engaged over the weekend.
Post on Saturday & Sunday, but avoid Monday.
Your fans are most active on Facebook on Sun-
day, but hardly engaged at all on Friday.
Your best day for posts is Thursday, but avoid
Fridays.
You should post on Thursday as engagementrates are by far highest on this day.
Engagement rates peak on Tuesday, Wednesday
& Saturday for this industry.
Avoid posting at the weekend or on Wednesday.
Choose Thursday & Friday instead.
Sunday is your day to post. Engagement rates
for the rest of the week are considerably lower.
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CHOOSE ACTION KEYWORDS.
Fans follow instructions well, so the simpler, the better.4
Drive Likes
Drive Comments
Keywords
Simply and directly ask for it. Outright requests
work most effectively.
Ask straightforward questions & ask for
responses. Post, comment or tell are the
keywords which work best.
The keywords with the highest response as well
as positive comment and like rate are like
and post.
ASK QUESTIONS AT THE END OF POSTS.
In order to get response from your fans to a question, place it at the end
of the post, as those posts have a 15% higher engagement rate. Also watch out
to use easy to answer question words. Where, when, should, and would in
particular, drive the highest engagement rates, while how, who, what, did
and why have the lowest.
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USE SOFTER SELL KEYWORDS FOR PROMOTIONS.
Softer sell keywords like event, winner, offer, new or win resonate
better with fans than aggressive keywords like contest, promotion,
sweepstake or coupon. Buddy Media explains: Win/winning keywords give
fans something to get excited about rather than feeling they are being sold to.
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Conclusion
1. Predominantly post photos, videos, questions and milestones.
2. Post at least once per day.
3. Choose your best day to share important content acording to your industry.
4. Keep updates short and precise.
5. Ask for likes and comments in response to your posts.