Understanding critical processes in subscription + activity-based business models for SaaS and ISV...

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Billing and Dynamic Revenue Management powered by Understanding Critical Processes in Subscription + Activity-Based Business Models

Transcript of Understanding critical processes in subscription + activity-based business models for SaaS and ISV...

Page 1: Understanding critical processes in subscription + activity-based business models for SaaS and ISV operators

Billing and Dynamic Revenue Management

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Understanding Critical Processes in Subscription + Activity-Based Business Models

Page 2: Understanding critical processes in subscription + activity-based business models for SaaS and ISV operators

Increase your bottom line, in REAL-TIME. Activities allows you to create new revenue streams and identify critical market trends, all in real-time.

Page 3: Understanding critical processes in subscription + activity-based business models for SaaS and ISV operators

Billing and Dynamic Revenue Management

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Example of a Subscription Relationship + "Activity-Based Billing Model

Page 4: Understanding critical processes in subscription + activity-based business models for SaaS and ISV operators

V1.1 Proprietary and confidential. Do not disclose. ©2012 Transverse LLC

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One-Time Fee for Subscription

Normal Activities • per minute (up to hourly & daily Maximum) • additional per mile after a threshold

Infrequent Activities • Penalties • Assessments

Subscription + Activities

Page 5: Understanding critical processes in subscription + activity-based business models for SaaS and ISV operators

Billing and Dynamic Revenue Management

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Understanding Subscription + Activity Billing Touchpoints and Billing Processes

Page 6: Understanding critical processes in subscription + activity-based business models for SaaS and ISV operators

V1.1 Proprietary and confidential. Do not disclose. ©2012 Transverse LLC

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Order

Order-to-Cash

Validate Credit Card

Charge Signup Fee

Accept Order

Notify warehouse

Ship out access card

Welcome Notice

Aggregate payment information

Extract GL aggregation to Accounting System

Sign Up

Marketing/Sales

•  Personal Information •  Username / PIN •  Driver License •  Credit Card

• Pay-on-Purchase • Cash

Page 7: Understanding critical processes in subscription + activity-based business models for SaaS and ISV operators

V1.1 Proprietary and confidential. Do not disclose. ©2012 Transverse LLC

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Activity-to-Cash

Verify customer account

Drive car from A to B

Car sends activity event

Accept activity event

Calculate charge for drive

Assign charged event to user-by access card

Swipe access card

Activity (Drive)

Reserve the car

Entitlement

Charge Credit Card

Send Invoice to Customer

Aggregate payment information

Extract GL aggregation to Accounting System

Create Invoice

Daily Invoice: assemble all charge records

Cash

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1 2 4 3 5 7 6 Drive

Billing Example

Drive Drive

Invoice 1 Invoice 2 Invoice 3

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V1.1 Proprietary and confidential. Do not disclose. ©2012 Transverse LLC

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Activity = Usage Rules

Details

Challenges: Setting Up Activity Pricing and Rules

Page 9: Understanding critical processes in subscription + activity-based business models for SaaS and ISV operators

V1.1 Proprietary and confidential. Do not disclose. ©2012 Transverse LLC

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Unbilled Charges

Signup

Activities

Activity Details

Challenge: Customer Care During the Bill Cycle

Page 10: Understanding critical processes in subscription + activity-based business models for SaaS and ISV operators

Challenge: Showing Activity on Invoices

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Billing and Dynamic Revenue Management

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Need help overcoming subscription + "activity billing challenges? Contact us…

512.279.3119"[email protected]