Umang Chandra - Portfolio
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UMANG CHANDRAUndergraduate Student of User Experience Design
USER EXPERIENCE DESIGN PORTFOLIO
PROJECT 1
BRIEF
To design solution for pilgrims visiting pilgrimages across the country addressing to their needs and also the needs of the authorities conducting and managing the pilgrimage.
DURATION
2 Weeks
PROJECT TYPE
Academic
GUIDESRuta Potnis, Priyanka Chaudhary
INFORMATION BROADCAST SYSTEM FOR PILGRIMAGES
METHODOLOGY
Field visit to Palkhi Festival
Observation and interviews
Brainstorming
Grouping and segregation of opportunities
Identification of problem areas
User profiles and personas,Scenarios
Conceptualization
Wireframing
FOCUS AREAS
Research
User insights
Exploration and grouping of opportunities
Problem overlaps
Demographic and contextual relevance
Features
Task priorities
Economic and Technological feasibility
Use of popular and existing technology
PROJECT PROPOSAL
The project proposal aims to provide solutions to the evident needs of information distribution, mass communication and information relay of thousands of pilgrims that visit numerous pilgrimages across various regions of the country. The solution was based on an extensive research conducted during the Palkhi festival and also incorporated the findings of the Kedarnath cloudburst disaster.
The proposed system is a multi-medium cross-platform Information storage and broadcast system that keeps a record of the pilgrims’ background and also act as a query and alert response system for the pilgrims, most applicable during a disaster scenario. It consists of a centralized database consisting of selected fields of information.
The pilgrims can also access the alerts about the climate or route through an SMS based information cum query response system. Through this service they can get updates about the climate, pilgrimage, facilities etc. and also request help from the system. They can request to get a call or gather information about the nearest help center.
There is also a proposal of mapping and marking the pilgrimage route with certain ‘Key Points’ that might be useful to triangulate the location of the pilgrims and provide better services.
The proposal focuses on the use of existing and popular technologies to ensure wider accessibility and usability.
PROJECT 1
INFORMATION BROADCAST SYSTEM FOR PILGRIMAGES
PROJECT 2
BRIEF
To design experience for Mood Media’s Profusion X internet radio streaming controller
DURATION
1.5 Weeks
PROJECT TYPE
Professional
GUIDESAprajit Kar, Natalia Em, Nishant Jain
MOBILE APPLICATION EXPERIENCE DESIGN FOR MOOD MEDIA PROFUSION X MUSIC CONTROLLER
METHODOLOGY
Review of Pandora Media Station
Review of Profusion X Music Controller device
Client Meeting
Components Mapping
Interaction Elements
Wireframes
FOCUS AREAS
Client’s considerations
Configuring Internet Radio
Music player controls
Setting up the play list
Personalization
PROJECT PROPOSAL
The wireframes created are for the proposed controller application for Profusion X Internet Radio Music Player.
The interaction focuses on ease of setting up the radio and providing users to choose song based upon their liking through categorization in albums, artists or genres.
There is also a signing up process which has been designed to be quick and easy,
The music player itself lets users preview the songs next in the play list among other options.
PROJECT 2
MOBILE APPLICATION EXPERIENCE DESIGN FOR MOOD MEDIA PROFUSION X MUSIC CONTROLLER
PROJECT 3
BRIEF
To design concept for JobBuzz to evolve as employee to employee network to be used for job referring and finding and also as a database of company information
DURATION
6 Weeks
PROJECT TYPE
Professional
GUIDESSomya Hastekar, Ruchi Mahajan, Nishant Jain
CONCEPT AND STRATEGIC DESIGN FOR JOBBUZZ EMPLOYEE REFERRAL NETWORK
METHODOLOGY
Kickoff
Client Interaction
Stakeholder Identification
Case Study Reviews
Interview Guides
Field Visit
Interviews
Transcribing Interviews
Interview Findings
User Profiles
User Journeys
Brainstorming
Concept Sketches
Subsequent Iterations
Client Reviews
Final Concept
FOCUS AREAS
Client’s considerations
Similar systems
Times Jobs Ecosystem
Primary and Secondary Tasks
Stakeholder profiles and demographics
On Site Interviews
System Framework
Integration with otherprofessional and social networks
Connections
Reviews, rating, Interviews
PROJECT PROPOSAL
The project proposal aims at creating an employee to employee community which helps job seekers makes the most intelligent career decisions. It helps them decide which company, industry and role is right for them.
This is done by providing them information on company reviews, ratings , salary , interview processes and interview questions. These are contributed by the members of the community who happen to be current or past employees of a company.
The other end of the system are the Hiring facilitators who are provided a platform to look out for able candidates for referring them to job requirement at their companies through their immediate and extended professional and social networks.
The basic framework of Job buzz works on a card based approach in which the user sees a collection of information and activity cards that are customized according to their needs on the network.
Later stages of the project also included the exploration of gamification of the referral process by introducing reward points and leaderboards.
PROJECT 3
CONCEPT AND STRATEGIC DESIGN FOR JOBBUZZ EMPLOYEE REFERRAL NETWORK
PROJECT 4
BRIEF
To create information and media aid for a specified user group and to design products and their interfac-es to cater to the needs of the user group.
DURATION
2 Weeks
PROJECT TYPE
Academic
GUIDESRuta Potnis, Priyanka Chaudhary
INFORMATION & NAVIGATIONAL AID FOR VISUALLY IMPAIRED
METHODOLOGY
Selection of user group
User Research
Interviews
Context Study
Personas
Exploration
Ideation
Ergonomic Study
Product Detailing
Engineering Drawing
Task Detailing
Information Architecture
Form Study
Modelling
Rendering
FOCUS AREAS
User Insights
Secondary Research
Ergonomic considerations
Accessibility
Ease of use
User control and freedom
Integration with existing technologies
Materials
Task flows
PROJECT PROPOSAL
A wearable navigational and information device that is wore onto the wrist. The device has a tactile display of pixels that give output in braille. The device also has a microphone and is loaded with speech recognition softwares that help users to voice search over the internet. The device gives audio output through speaker or headphones.
The device has tactile controls and physical buttons for easy of usage and user control.
The device also has a retractable walking stick with laser pointer for the device to be able to detect nearby obstacles and hindrances. It keeps the hands of the user free while walking and proivde more freedom. The feedback from the stick is given in form of audio and sensory impulses.
The device also features a camera that uses geo-locational tagging and image search options to give the user information of his/her current location. The users can also search for routes and navigational aid to reach their destination instructed to them via audio output through headphones.
PROJECT 4
INFORMATION & NAVIGATIONAL AID FOR VISUALLY IMPAIRED
PROJECT 5
BRIEF
To identify social and technological trends and predicting opportunities to create design solutions that cater to current and future needs of the society by facilitating personal and social behavior changes by connecting a specific people with common contexts and scenarios.
DURATION
6 Weeks
PROJECT TYPE
Academic
GUIDESPriyanka Chaudhary, Jui Shankar, Robin Matthew,Sudarshann Bhat, Prashant Dixit, Yogesh Bhide, Shaunak Shamvastar, Anita Patnkar, Aditya Nain, Gokul Nararyan, Sutapa Majumdar
SOCIAL NETWORKING PLATFORM FOR GOVERNANCE & POLITICS
METHODOLOGY
Exploring Possibilities and Opportunities
Contextual Research
User Research
Insight Mapping
Redefining design Brief
Secondary Research
Brainstorming and Ideation
Persona Creation
Detailing for the conceptthrough visualization
Information Architecture
Task Flows
Scenarios
Low Fidelity Wireframes
Formative Usability Testing
High Fidelity Wireframes
Summative Usability Testing
Story Boarding & Scenario Building
FOCUS AREAS
Identification of social technological trends
Understanding stakeholders
Addressing the need to connect and change
Forecasting
Megatrends
Grassroot Innovations
Creating Scenarios and Storyboards
Contextual Relevance
Accessibility
Sustainability
Long term and Short Term Goals
Socio-Cultural Impact
Effect on personal and social levels
Interviews
PROJECT PROPOSAL
A social networking platform for the citizen to connect among themselves, with their elected representatives, politicians and political groups. The platform acts a forum to discuss matters of governance and politics, and also acts as a means to voice opinion about a regional or national issue.
The platform provides an opportunity for citizens to create networks with people from their constituencies, districts, states etc. to discuss and create opinion polls on matters that might be common for them.
They can also view information about politicians and political groups, and contribute to their ratings through various parameters and also connect to them through the network to discuss issues and voice opinions about their work.
PROJECT 5
SOCIAL NETWORKING PLATFORM FOR GOVERNANCE & POLITICS
PROJECT 6
BRIEF
To design for disability.Create solutions that are focused on a user group that faces a specific physical/mental disability through research and exploration
DURATION
4 Weeks
PROJECT TYPE
Academic
GUIDESSumit Dagar, Priyanka Chaudhary
AUDIO-HAPTIC GAMIFIED GEOMETRY LEARNING TOOL FOR VISUALLY IMPAIRED KINDERGARTEN STUDENTS
METHODOLOGY
Literature Study
Online Research
Selection of user group
Field visit
Observation
Shadowing users
Interviews
Knowing the learning aids
Review the technology used
Ecosystem Study
Validation
Opportunities Exploration
Secondary Research
User Personas
Conceptualization
Product Detaling
Task Detailing
Prototyping
Interaction & System Charts
FOCUS AREAS
Understanding Disability
Types of disabilities
Statistical Study
Focused user group
Knowing the users at an intimate level
Indirect questions
Everyday Activities
Ecosystem
Learning
Public/Society Inclusion
Aspirations
Product/Devices/System Categories
Adapting the study of geometry for visually impaired students
Audio-Haptic Interaction
Device Framework
Task Modules
PROJECT PROPOSAL
The project focuses on the inherent difficulties faced by visually impaired children while learning geometry. The subject by it’s very nature is visual and due to their impairedness, children face difficulties in grasping the basics of geometry like point, lines, shapes, dimension etc.
The project provided a unique opportunity to visit blind schools and training centers and interact with students, teachers and parents to understand the difficulties faced by them on a daily basis and particularly in areas of learning and education.
The project proposes an audio-haptic device that uses lego board and lego bits to help student learn geometric concepts. The device has a audio module system that guides the students explaining about points, lines, forms etc. and gives small tasks based on the module.
The student gets to experience the otherwise visual representation of geometry training through hands-on training in a gamified manner.
The aim of the project is to help visually impaired students experience lines, shapes and forms come to life through learning by doing.
PROJECT 6
AUDIO-HAPTIC GAMIFIED GEOMETRY LEARNING TOOL FOR VISUALLY IMPAIRED KINDERGARTEN STUDENTS
PROJECT 7
BRIEF
To create an e-commerce platform for a retail bookstore by translating the architecture of the store onto a website considering the users’ needs and analyzing the need for information and task flows.
DURATION
1 week
PROJECT TYPE
Academic
GUIDESRajarshi Ray, Pranali Khachane, Priyanka Chaudhary
WIREFRAMES FOR E-COMMERCE WEBSITE OF CROSSWORD BOOKSTORE
METHODOLOGY
Field Research
Store Mapping
Observations and Interviews
User Research
Understanding task flows
Translation of the store architecture
Information diagram for the store
User Personas
Brainstorming
Analyzing user needs
Understanding information browsing
Mapping user flows
Conceptualization
Information architecture of the website
Wireframes for desktop
Wirefrmaes for mobile
FOCUS AREAS
Understanding the information flow
User Needs
Task flows
Mapping
Information adaptation for web
Types of browsing
Layers of browsing
Categorization of information
Webpage Navigation
Information architecture
Considerations for mobile website
PROJECT PROPOSAL
The project provided an opportunity to create wireframes that are in compliance with the users’ needs and requirement along with a few desirables.
The homepage displays the featured books along with the flexibility to shuffle category of products through tabs. The sidebar navigation panel helps the users to browse through the genres of the books. The search bar, shopping carts and favorites section are featured at the top of the each page.
Different search filters and breadcrumbs are provided to assist the users to optimally browse and find the books they are looking for according to their requirements.The product information page features information about the product, its availability along with user reviews and information on similar products.
PROJECT 7
WIREFRAMES FOR E-COMMERCE WEBSITE OF CROSSWORD BOOKSTORE
PROJECT 8
BRIEF
Implementation of the concepts of Human Machine Interaction (HMI) involving the study and redesign of a consumer product or service using Information and Communication Technology (ICT) through cognitive ergonomics.
DURATION
3 Weeks
PROJECT TYPE
Academic
GUIDESVinai Kumar, Priyanka Chaudhary
REDESIGNING HUMAN-MACHINE INTERACTION FOR STATE BANK OF INDIA ATM
METHODOLOGY
Exploration for Opportunity areas
Field Visit
Understanding the space components
Understanding the hardware components
Understanding the interaction components
Listing of system featuresUser research
Contextual Research
Building the User Centered Design Framework
Ergonomic Study
Semiotic Study
Insight Mapping
Ideation
Modelling (Low Fidelity)
Ergonomic Evaluation
Semiotic Evaluation
Modelling (High Fidelilty)
Usability Testing
FOCUS AREAS
Research
User Characteristics
Task Characteristics
System Characteristics
Environmental Characteristics
Cognitive Ergonomics
Physical Ergonomics
Semiotics (Semantics, Syntactics, Pragmatics)
Anthropometric Considerations
Ethnographic Considerations
Contextual Relevance
Task Severity and Criticality
Usefulness
Usability
Emotional connect
Space Design
Security and Privacy
Intuitive Interaction
PROJECT PROPOSAL
The project proposed a redesign of the entire user ex-perience of an ATM. Proposed solutions include space design for the ATM cabin, along with added privacy and security measures.
The form of the ATM Machine was also proposed to be standardized taking into account the ergonomic and anthropometric consideration.
The project also proposes the change in the interaction with the ATM with improved interface design along with including features that address users needs, task flows and priorities, task criticality etc. by taking into account the semiotic and cognitive factors keeping in mind the contextual relevance of the system.
PROJECT 8
REDESIGNING HUMAN-MACHINE INTERACTION FOR STATE BANK OF INDIA ATM
PROJECT 9
BRIEF
To redesign the sign up process for faircent.com, a peer to peer online loan platform.
DURATION
2 Weeks
PROJECT TYPE
Professional
GUIDESAprajit Kar, Ruchi Mahajan, Nishant Jain
REDESIGNING THE REGISTRATION PROCESS EXPERIENCE FOR FAIRCENT
METHODOLOGY
KickOff
Client Interaction
Stakeholders’ Analysis
Content Mapping
Categorization of fields
Priority Mapping
Registration Modules
Brainstorming
Wireframes
FOCUS AREAS
Client’s Requirements
Onboarding
Data Segmentation
Priority of required fields
Process Flow
Interaction
PROJECT PROPOSAL
The project proposes a simplified and modular registration process for Lenders and Borrowers on the Faircent website.
The various fields in the erstwhile process were scrutinized based upon relevance and usability and omitted, if necessary.
The entire registration process was broken down into steps based upon the category of required fields and easier ways to submit identification and other documents was introduced to give users an efficient and seamless experience.
PROJECT 9
REDESIGNING THE REGISTRATION PROCESS EXPERIENCE FOR FAIRCENT
PROJECT 10
BRIEF
To create a website wireframes for Aga Khan Palace, Pune. To help people know about its historical significance and encouraging people to visit the place.
DURATION
2 Days
PROJECT TYPE
Academic
GUIDESAditya Dipkankar, Priyanka Chaudhary
WEBSITE WIREFRAMES FOR AGA KHAN PALACE
METHODOLOGY
Field Research
Observations
Shadowing Users
Interviews
Historical and Background Research
Brainstorming
Conceptualization
Information Architecture
Wireframes
FOCUS AREAS
Historical significance
Emotional connect
Simplicity of elements
Embracing the feel of the place
PROJECT PROPOSAL
A website for the Aga Khan Palace which features glimpses forms its history. It also provides information about the happenings and events organized at the Palace along with the means of reaching it.
A ‘Plan Your Visit’ option is incuded to help the users sync their outing with their schedule through a calender and e-mail reminder service.
The website also features an online store for the users who are looking to purchase memorabilia from the place.
The ere is also an inclusion of a option where users can support the Aga Khan Palace through donations and funds.
PROJECT 10
WEBSITE WIREFRAMES FOR AGA KHAN PALACE
PROJECT 11
BRIEF
To understand a system and its components alond with the relationships they share with one another and to come up with solutions aimed at solving the problem areas evident through research and application of systems thinking.
DURATION
2 Days
PROJECT TYPE
Academic
GUIDESAditya Dipkankar, Priyanka Chaudhary
MOBILE APPLICATION FOR PVR CINEMAS
METHODOLOGY
Component Mapping
Component Categorization
Relationship Mapping
Process Mapping
Feedback Mapping
Brainstorming
Identification of opportunity areas
Field Research
Observations and Inter-views
Insights and Affinity Mapping
User Personas
Study of existing mobile application
Design Statement
Information Architecture
Wireframes
Visual Design
FOCUS AREAS
Understanding the system
Relationship between components
Task flows
System feedbacks and response
Considering all possible feedback scenarios
User needs and desirables
Reseach insights
Task Priorities
Increased Acessibilty
Extended User Control
Personalization
Sync with other applications
Ticketing experience (end to end)
PROJECT PROPOSAL
A mobile application for PVR Cinemas. The application features listing of movies, along with their information and ticketing service. The user may login for a personalized experience custom made for them by adding ‘Preferences’ like genres, actors, directors etc. that may be edited according to their needs.
‘Now Showing’ features currently running films in the user’s location. ‘Recommended for You’ is a personalization option that features information as per the user’s preferences. The movie information page feature its duration, cast, rating, trailers and synopsis. Help option is also provided for the users along with calendar sync features that gives alerts to users as per their preferences and calendar schedule.
The solution also proposes a QR Code based ticket to be scanned before the show a replacement for printed ticket collection practice.
PROJECT 11
WEBSITE WIREFRAMES FOR AGA KHAN PALACE
PROJECT 12
BRIEF
To come up with a lead generation campaign for onboarding process for faircent and to design data visualization of the platform’s statistical data for users to review
DURATION
2 Days
PROJECT TYPE
Professional
GUIDESRuchi Mahajan, Nishant Jain
LEAD GENERATION AND DATA VISUALIZATION FOR FAIRCENT
METHODOLOGY
Client Interaction
Study into Lead Generation Campaign
Explorations
Statistical Data Analysis
Visualization Explorations
Visual Design
FOCUS AREAS
Client’s Requirements
Onboarding
Data Representation
Visual Appeal
PROJECT PROPOSAL
This project consisted of two parts : A lead generation page, and, Data Visualization for statistical data of faircent.
The first proposal was a sign up process for Faircent where the features of the platform are highlighted.
The second part consisted to creating appropriate data visualization for users to easily comprehend the statistical data of Faircent which would increase trust factor and also encourage more signups.
PROJECT 12
LEAD GENERATION AND DATA VISUALIZATION FOR FAIRCENT
PROJECT 13
BRIEF
To redesign the user inter-face for intra-institute we portal for students, faculty and administration of Symbiosis Institute Of Design, Pune
DURATION
2 Days
PROJECT TYPE
Academic
GUIDESPranita Ranade, Priyanka Chaudhary
INTERFACE REDESIGN FOR SID INTRA-INSTITUTE WEB PORTAL
METHODOLOGY
Study of the existing web-page
Brainstorming
Exploration
Ideation
Detailing
Features segregation
Information Architecture
Low Fidelity Wireframes
High Fidelity Wireframes
Wireframes for Mobile
Visual Design
FOCUS AREAS
Use of Icons
User Types
Tasks
Visual look and feel
PROJECT PROPOSAL
A simplified intranet webpage with segregation of options according to user type. The landing page asks the users to specify his/her user type and the presents the options as per the input from the user.
The interface uses icon to ease the interaction the users have with the web-page. The page aims do away with the visual clutter and ambiguities of the existing portal.There is also an evident visual hierarchy of the content that is being displayed on the screen.
PROJECT 13
INTERFACE REDESIGN FOR SID INTRA-INSTITUTE WEB PORTAL
PROJECT 14
BRIEF
To conduct Heuristic Evaluation and usability testing of the Air India Website and spec-ify severities along with proposing a solution for change.
DURATION
2 Days
PROJECT TYPE
Academic
GUIDESRajarshi Ray, Aditya Karle, Priyanka Chaudhary
HEURISTICS EVALUATION AND USABILITY TESTING OF AIR INDIA WEBSITE
METHODOLOGY
Understanding Usability
Understanding Usability Testing
Understanding HeuristicEvaluations
Screen Recording
Movement Tracking
Error count
Task analysis
Severity Rating
Heuristics Evaluation
FOCUS AREAS
Usability
Mapping user activity
Neilsen’s 10 heuristics
Summative and formative usability testing
PROJECT PROPOSAL
The heuristic evaluation of the various screens of the Air India website was done according to Jakob Neilsen’s 10 Heuristics.
The problem was identified and it was enlisted in one among the three categories of technical problem, interaction problem, visual design problem.
After this, the severity rating of the problem was listed along with the heuristics violated.
The project was concluded with a summative usabilty testing of the website and its report.
PROJECT 14
HEURISTICS EVALUATION AND USABILITY TESTING OF AIR INDIA WEBSITE
UMANG CHANDRAUndergraduate Student of User Experience Design
[email protected]+91 997 097 3652
CONTACT