UK CORPORATE SOCIAL RESPONSIBILITY POLICY NOVEMBER …
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UK CORPORATE SOCIAL RESPONSIBILITY POLICY NOVEMBER 2012 We recognise our responsibilities to all our stakeholders. We are committed to incorporating social and environmental concerns into our business operations.
Transcript of UK CORPORATE SOCIAL RESPONSIBILITY POLICY NOVEMBER …
UK CORPORATE SOCIAL RESPONSIBILITY POLICY NOVEMBER 2012
We recognise our responsibilities to all our stakeholders. We are committed to incorporating social and environmental concerns into our business operations.
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This document summarises our UK Corporate Social Responsibility policies and initiatives in five key areas: clients, people, community, environment and suppliers.
Clients
Our highest priority is delivering high quality and cost effective solutions
that meet our clients’ needs. This is supported by our four guiding values
- quality and innovation; results driven advice; clear communication;
commitment and continuity to clients - which are embraced by everyone
at LCP. The high quality of our work is achieved through a combination
of the quality of our people, our investment in training, and our rigorous
review procedures. An important way we measure success is through
feedback from clients, both informally and through our client care
programme and client satisfaction surveys.
It is vital that we maintain the highest standards of professionalism
and ethics in every thing we do. To support this, we have a number of
committees that develop, maintain and monitor our office standards as
well as providing guidance on ethical issues.
LCP has a Responsible Investment Group which considers the implications
of environmental, social and governance issues on the investment advice
we give our clients.
LCP UK Corporate Social Responsibility policy
LCP
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Our peopleWe believe it is important that LCP is an enjoyable place to work for all
our people - this forms part of our strategic vision for the firm. Our aim
is to offer exciting and challenging opportunities enabling our people to
develop personally and professionally. We have a friendly and supportive
culture, and an active social committee which organises regular events
that are subsidised by LCP.
LCP is committed to providing equal opportunities in recruitment, training
and promotion, whatever the individual’s gender, age, religion or belief,
race, disability, sexual orientation and employment status. We consider
only the individual’s aptitudes and abilities and the requirements of the
job or business. At LCP we believe equal opportunities are as much to do
with celebrating diversity as with combating unlawful discrimination or
harassment.
LCP is dedicated to the development of each person within the firm. We
provide training and mentoring programmes to ensure everyone has the
skills, knowledge and tools to make their career at LCP a success. We
encourage continuous feedback within teams. We also invest a lot of time
in our appraisal system, which provides people with more formal feedback
on their performance, helps them set objectives for the year ahead, and
encourages them to discuss career plans and progression.
We recognise that health and wellbeing are key to engaging and
motivating people. We offer a range of benefits to promote these and
facilitate work-life balance, including childcare vouchers, a ‘cycle to work’
initiative, and a confidential staff helpline offering free advice. We operate
a flexible working policy for staff with caring responsibilities and provide
remote working technology where appropriate.
Internal communication is important at LCP. We use a variety of channels
including informal meetings, team forums, our intranet site (LCPi), emails,
notice boards and annual management presentations. Through these
channels we discuss developments, ideas and information, and offer the
chance to give feedback and make suggestions.
We are a people business. CSR is at the heart of how we interact with our clients, our people, the environment and the local community.
James Trask
Partner
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Community and public interestWe facilitate employees’ fundraising efforts for a wide range of charities
both in and out of the office. Fundraising events have included marathons,
quiz nights, sponsored bike rides and walks, cake sales and raffles.
We support schools near our Winchester office, providing work experience
placements, sponsoring prizes for academic excellence and participating
in schools’ business projects.
LCP has representatives on over 20 different external professional
committees and groups, including ones organised by the Association
of Consulting Actuaries, the Institute and Faculty of Actuaries, and the
Society of Pension Consultants. In this way, LCP shares its knowledge and
expertise with others in its industries, contributing to policy development
and the public interest.
EnvironmentWe believe that the nature of our business is such that we have a relatively
low impact on the environment. Nonetheless, we have an ongoing
commitment to reducing our impact on the environment. Our work in this
area is led by the ‘Green Team’, with support from the partnership.
Much of our environmental impact is through the day-to-day actions of
our people as they carry out their roles. For this reason, staff awareness
and engagement is critical. We have a network of Green Champions who
lead by example and encourage their colleagues to follow. Other initiatives
include a dedicated environmental area of our intranet and a regular Green
News bulletin.
Both of our UK offices are located within five minutes walk of public
transport, making it easier for our people to choose travel options with
a low environmental impact. We provide interest free season ticket loans
to encourage staff to travel to work using public transport and operate a
cycle to work scheme. At our Winchester office, we provide secure bike
storage and have a parking policy which encourages car sharing. Both
offices have showers for those who cycle to work.
LCP UK Corporate Social Responsibility policy
LCP is committed to reducing our impact on the environment.
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Video conferencing and webcams are available to communicate between
our offices, and with UK and international clients, reducing the number of
journeys we make.
We monitor our energy consumption and are taking steps to reduce it, for
example through encouraging everyone to switch off lights and appliances
when not in use, fitting timer switches to some appliances, and installing
more energy efficient lighting when office areas are refurbished. We have
fitted a voltage optimisation unit in our Winchester office which regulates
the electricity supply and reduces the amount of electricity we use. We
have also introduced an in-house water bottling system in both offices,
which removes the need to transport bottled water and significantly
reduces the number of glass bottles used.
We have taken steps to reduce our paper usage, such as increased use
of double-sided printing and encouraging everyone to consider whether
it is necessary to print off documents. Our paper is responsibly sourced
and all our waste paper is securely shredded and then recycled. We have
extensive recycling schemes that cover cardboard, cans, glass and plastics.
We purchase high quality furniture and equipment which is expected
to last a long time. We dispose of irreparable or redundant business
equipment, including IT equipment, via certified environmental waste
management service providers.
SuppliersWe take into account environmental and social factors when selecting
our suppliers. We also use local, independent suppliers where possible,
including caterers for client events held at LCP’s offices.
For more information on our Corporate Social Responsibility policy please contact
Amanda Treagust on +44 (0)1962 872757.
Amanda Treagust
Human Resources [email protected]
+44 (0)1962 872757
Lane Clark & Peacock LLP
London, UK
Tel: +44 (0)20 7439 2266
LCP Libera AG
Zürich, Switzerland
Tel: +41 (0)43 817 73 00
Lane Clark & Peacock LLP
Winchester, UK
Tel: +44 (0)1962 870060
LCP Libera AG
Basel, Switzerland
Tel: +41 (0)61 205 74 00
Lane Clark & Peacock Belgium CVBA
Brussels, Belgium
Tel: +32 (0)2 761 45 45
LCP Asalis AG
Zürich, Switzerland
Tel: +41 (0)43 344 42 10
Lane Clark & Peacock Ireland Limited
Dublin, Ireland
Tel: +353 (0)1 614 43 93
Lane Clark & Peacock UAE
Abu Dhabi, UAE
Tel: +971 (0)2 658 7671
Lane Clark & Peacock Netherlands B.V.
Utrecht, Netherlands
Tel: +31 (0)30 256 76 30
UK
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LCP is part of the Alexander Forbes Group, a leading independent provider of financial and risk services. Lane Clark & Peacock LLP is a limited liability partnership registered in England and Wales
with registered number OC301436. LCP is a registered trademark in the UK (Regd. TM No 2315442) and in the EU (Regd. TM No 002935583). All partners are members of
Lane Clark & Peacock LLP. A list of members’ names is available for inspection at 30 Old Burlington Street W1S 3NN, the firm’s principal place of business and registered office. The firm is
regulated by the Institute and Faculty of Actuaries in respect of a range of investment business activities. The firm is not authorised under the Financial Services and Markets Act 2000 but we are
able in certain circumstances to offer a limited range of investment services to clients because we are members (as defined under the Act) of the Institute and Faculty of Actuaries, a Designated
Professional Body. We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide. Lane Clark & Peacock UAE operates under
legal name “Lane Clark & Peacock Belgium – Abu Dhabi, Foreign Branch of Belgium”. © Lane Clark & Peacock LLP.
LCP is a firm of financial, actuarial and business consultants, specialising in the areas of pensions, investment,
insurance and business analytics.
