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Confluence International FZ LLC Level 14, Boulevard Plaza Tower 1, Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai, Dubai, UAE
URL : www.confluenceintl.com, Tel : +971 4 278 5103, Fax : +971 4 455 8556
CONSULTING AND
TRAINING SOLUTIONS
INTEGRATED SUSTAINABLE DEVELOPMENT
AND BUSINESS EXCELLENCE SOLUTIONS
Building Capabilities…
… Improving Triple Bottom Line Performance
S U S T A IN A B LE DE VE L O PM E N T
… C o n t r i b u t i n g t o a G r e e n e r P l a n e t
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Service Delivery Methodology
Step 1 – Identify Business Processes
Step 2 – Map the “As-Is” Processes
Step 3 – Define the Process Objectives and Process Metrics
Step 4 – Revisit the processes and evolve “To-Be” Processes
Step 5 – Implement the revised processes to achieve operational improvements.
Almost all quality
improvement comes via
simplification of design,
manufacturing … layout,
processes, and procedures. ,
- Tom Peters
● ● ●
Business Process Modeling Services
are aimed at achieving process
standardization and driving
operational efficiencies
● ● ●
Business Process Modeling service includes identification of high value business processes, drilling down
business processes in a logical manner to achieve standardization and to a level, wherein the value can
be defined and process needs to be managed.
Business Process Modeling Services help organizations achieve consistency through standardization,
operations which are scalable and replicable.
Confluence has a unique approach to mapping processes using SIPOC and Swimlane Methods. Relate processes to business objectives and determine the process objectives and process metrics to the drive the process behavior and enable achievement of business objectives. Process Map also helps in revisiting the processes to identify Non-Value Adding Tasks and eliminate the same to improve the process performance
S U S T A IN A B LE DE VE L O PM E N T
… C o n t r i b u t i n g t o a G r e e n e r P l a n e t
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Service Delivery Methodology - ASPIRE
Sustainable
Development
A balanced approach of
meeting our own
development needs without
jeopardizing the future
generation’s ability to do
the same.
● ● ●
Confluence International is a consulting
and training services company providing
thought leadership and customized
integrated sustainable development and
business excellence solutions to client
organizations, across industry sectors
● ● ●
Triple Bottom Line Approach
Confluence International delivers integrated solutions for sustainable development for organizations
right from identification of sustainable development to preparation of sustainability reports and
facilitating assurance of the sustainability reports.
Integrated Solutions for Sustainable Development are aimed at managing an adaptive change in People
and Processes in the Organizations to create Paradigm Shifts in their Economic, Environmental and
Social Performance (Triple Bottom Line).
M AN A G E M E N T S Y S T E M
I M P L E M E N T A T I O N
… A c h i e v i n g C o n s i s t e n c y i n O p e r a t i o n s
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Service Delivery Methodology
S.No Phase No. of Weeks
1 Phase 1 – Assessment and Planning (Assess current infrastructure, assess applicable statutory compliances, Operational Risk Assessment, Policy Formulation)
4 to 6 Weeks
2 Phase 2 – Documentation (Preparation of IMS Manual, Process Maps, SOPs, etc)
6 to 8 Weeks
3 Phase 3 – Training and Implementation (Training on Processes and Practices incl. PDCA Cycle, Mitigation Plans against the identified Risks, Process Deviation Handling, RCA & CAPA, etc)
4 Weeks
4 Phase 4 – Audits and Reviews (Training on Internal Audits, conducting IAs and MRMs)
4 to 6 Weeks
5 Phase 5 – Certification (Pre-assessment, Stage 1 (Adequacy Audit) and Stage (Certification Audit))
6 to 8Weeks
Typical Time Period for Project Implementation 24 to 32 Weeks
Deming’s Key Points
• Appreciate systems
• Understand variation
• Understand human psychology
• Obtain profound knowledge
• Transform the individual
● ● ●
Management System Implementation
Services are aimed at establishing
process focused cultured, metrics
driven approach and achieve
consistency in operations by
standardization
● ● ●
World Standards Day Theme (27-Oct-2016): STANDARDS BUILD TRUST
Confluence has a collaborative model of delivering management system implementation services,
which assures to build internal capabilities within the organization and achieve standardization and
consistency in operations.
Confluence has several success stories of using management system standards to drive transformation
in the client organizations.
M AN A G E M E N T S Y S T E M
I M P L E M E N T A T I O N
… A c h i e v i n g C o n s i s t e n c y i n O p e r a t i o n s
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LIST OF TRAINING PROGRAMS DELIVERED:
We are what we
repeatedly do.
Excellence, then, is not
an act but a habit.
- Aristotle
Functional/ Domain Skills Manufacturing Strategy and Product Mix
Optimization
Manufacturing and Enterprise Resource
Planning
Production Planning and Master
Production Scheduling
Materials Requirements Planning
Inventory Management
Strategic Purchasing
Supply Chain Management
Quality Assurance and Quality Control
Techniques
Preventive Maintenance
Winning Customers for Lifetime
Finance for Non-finance Managers
Budgeting and Costing
Training and Professional Certifications
Five Day PMP Training (Preparatory Training for PMI’s PMP Training)
Three Day RMP (Risk Management Professional) Preparatory Training
Three Day ACP (Agile Certified Professional) Preparatory Training
Three Day CSQA (Certified Software Quality Analyst) Preparatory Training
Three Day CSTE (Certified Software Test Engineer) Preparatory Training
Eight Day Lean Six Sigma Black Belt Training
Four Day Lean Six Sigma Green Belt Training
Three Day Business Process Management Expert
IT/ ITES Specific Skills CMMI, ITIL Information Security Service Management Agile Development Project Planning WBS and Estimation Techniques Requirements Mapping Configuration Management Software Quality Assurance
Solution Oriented Training Programs
Operational Improvement Skills Sustainable Development Total Productivity Maintenance Business Process Re-engineering World Class Manufacturing Theory of Constraints COPQ (Cost of Poor Quality) Problem Solving Techniques Root Cause Analysis and Corrective &
Preventive Actions Statistical Process Controls and Statistical
Techniques FMEA (Failure Mode and Effects Analysis) MSA (Measurement System Analysis) 5S—Workplace Management Kaizen Waste Management Business Process Mapping VA / NVA (Value Added/ Non-Value Added)
Analysis and Value Stream Mapping Internal Audits using the concepts of Process
Risk Based Approach Awareness Trainings on Systems like QMS,
EMS & Occupational Health and Safety
Soft Skills and Managerial Skills Team Work Goal Setting Change Management Daily Work Management Role of Front Line Managers Performance Management
Other Trainings
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ROI ORIENTED TRAINING SOLUTIONS INTEGRATED SUSTAINABLE DEVELOPMENT SOLUTIONS Competency Mapping , Assessment and Competency Enhancement Planning, Training Need Identification, Training Design and Infrastructure Development, Delivering Customized Training Programs
Integrated Sustainable development Solutions are aimed at re-thinking business models, map value to create new
business models and help in redesigning the business processes to achieve sustainable development goals.
OTHER CONSULTING SERVICES
Management System Certifications:
ISO 9001, ISO/ TS 16949, AS 9100, TL 9000, ISO 13485
(Quality Management System)
ISO 14001 (Environmental Management System)
OHSAS 18001 (Occupational Health and Safety
Assessment Standard)
ISO 20000 (Service Management)
ISO 22000, FSSC 22000, BRC (Food Safety Management
System)
ISO 27001 (Information Security Management System)
CMMI (Capability Maturity Model for Development &
Service)
ISO 50001 (Energy Management System)
ISO 22301 (Business Continuity Management
ISO/ DIS 22316 or BS 65000 (Organizational Resilience)
ISO 26000 (Social Responsibility)
ISO 21929 & ISO 15392 (Sustainability in Building
Construction)
ISO 37120 (Sustainable Development of Communities)
ISO 14064 (Green House Gases)
BREAKTHROUGH IMPROVEMENT SOLUTIONS:
Value based Consulting Services for driving Operational Excellence by adopting Six Sigma , Lean and TPM Philosophies
Developing Customized Operational Excellence Models for Client Organizations
Theory of Constraints Balanced Scorecard Deployment Business Process Modeling and Business Process
Reengineering
BUSINESS EXCELLENCE AWARDS CRITERIA:
Deming Prize Malcom Baldrige National Quality Award International Quality Rating System/ International
Safety Rating System Shingo Prize
Other Services: Enterprise Risk Management Supply Chain Risk Assessment Supplier Quality Rating Organizational Redesigning Competency Mapping and HR Strategy
Formulation Policy Formulation, Establishment of Systems
and Procedures Performance Management System Design Resource Augmentation Risk Based Auditing
Product Certifications: CE Marking Kite Marking TUV/ DNV Marking
Capability Building/ Capacity Building: Skill Building Programs for readying the Fresh
Graduates for specific job positions Training Infrastructure and System Design and
Implementation
IT CONSULTING:
IT Strategy & Digital Transformation services Business Analytics BPM Deployment
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To know more details or way forward to know how we can add value to organization,
Contact: Venkatesh Yerramalla Mobile: (UAE) +971 5 62541089 | [email protected] Mobile: (IND) +91 9848043413 | [email protected] Nilesh Naik Mobile: (UAE) +971 5 62541067| [email protected] Mobile: (IND) +91 9000015482 | [email protected]
Benjamin Abey Thomas Mobile: (UAE) +971 9 2230705, 9715 56 359 6771| [email protected] | [email protected]
Our UAE Office: Channel Partner Our India Office: Corp Office: Level 14, Boulevard Plaza Tower 1, Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai, Dubai, UAE Tel : +971 4 278 5103, Fax : +971 4 455 8556 Regd Office: PO BOX No. 4422, Fujairah, UAE. Tel: +971 9 207133, Fax: +971 9 2071334 URL : www.confluenceintl.com
Benchmark Gulf, PO Box 9968, Fujairah, UAE. [email protected]
Confluence Center for Sustainable Development & Business Excellence 1-4-60/S2, 2nd Floor, Plot no: 29, Street No 8, Habsiguda, Hyderabad - 500007, Telangana, India Tel : +91 40 27177857 URL : www.confluenceworld.com,
Profile of Confluence
• Confluence International is one of the
pioneering organizations to provide integrated
sustainable development services.
• We are a Management, Process, Engineering
Consulting and Training Services Company
backed by Leadership Team with 100+ years of
industry experience between them.
“Perfection is unattainable, but if we chase it, we can achieve Excellence
- Vince Lombardi