Moving up the Value Chainfrom Readers to Customers and Clients in The Business and IP Centre at The British Library

Neil Infield – Manager Business & IP Centre

2UEA MBA – 2/2/10 - Neil Infield - Manager Business & IP Centre - British Library

The British Library vision

We exist for anyone who wants to do research – for

academic, personal or commercial purposes

3UEA MBA – 2/2/10 - Neil Infield - Manager Business & IP Centre - British Library

A vital resource for entrepreneurs, innovators and business researchers

Get inspiration Protect your ideas Develop your business

4UEA MBA – 2/2/10 - Neil Infield - Manager Business & IP Centre - British Library

Online information

5UEA MBA – 2/2/10 - Neil Infield - Manager Business & IP Centre - British Library

Hard copy Market Research

Key Note

Verdict

Mintel

MSI

Datamonitor

Pira International

Leatherhead Food Research

Frost & Sullivan

SportBusiness Group

Publishers Association

6UEA MBA – 2/2/10 - Neil Infield - Manager Business & IP Centre - British Library

Trade & Business Directories

3,500 Directories

Countries, Industries & Trade Associations

Industry specific information

Suppliers of specific products & services

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Guides

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Competitors

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Adding value with new services

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Networking

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Building partnerships

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Free workshops

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2. Workshops

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Hands on training

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Download and take home

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e-learning

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Inspiration

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Trained Business Advisors

19UEA MBA – 2/2/10 - Neil Infield - Manager Business & IP Centre - British Library

Ask an Expert

Mark Sheahan

Rachel Elnaugh

David Warrilow

Uday Thakkar

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Letting our customers speak for themselves

21UEA MBA – 2/2/10 - Neil Infield - Manager Business & IP Centre - British Library

Success stories

“I had no background in food and drink, so I spent six months in the Library researching the market..” Adam PritchardFounder & MD, Pomegreat

22UEA MBA – 2/2/10 - Neil Infield - Manager Business & IP Centre - British Library

Information professionals who add value

23UEA MBA – 2/2/10 - Neil Infield - Manager Business & IP Centre - British Library

Information professionals: old and new

Gatekeeper Collaborator

Online searcher Trainer

Custodian of collections Facilitator

Service provider Information advisors

Information gatherer Problem solver

Library process Business process

Inward looking Networker

Old New

Source: Lesley Robinson, Lesley Robinson Consultancy Services Ltd, www.lesleyrobinson.co.uk

24UEA MBA – 2/2/10 - Neil Infield - Manager Business & IP Centre - British Library www.bl.uk/bipc